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Salesforce Identity vs SecureAuth Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Salesforce Identity
Ranking in Customer Identity and Access Management (CIAM)
10th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
6
Ranking in other categories
Mobile Identity (3rd)
SecureAuth Identity Platform
Ranking in Customer Identity and Access Management (CIAM)
14th
Average Rating
5.6
Reviews Sentiment
5.6
Number of Reviews
2
Ranking in other categories
User Provisioning Software (17th), Identity Management (IM) (25th), Access Management (21st)
 

Mindshare comparison

As of June 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Salesforce Identity is 2.5%, down from 3.3% compared to the previous year. The mindshare of SecureAuth Identity Platform is 3.3%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Salesforce Identity2.5%
SecureAuth Identity Platform3.3%
Other94.2%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

NavinJacob - PeerSpot reviewer
Chief Digital Officer at Cipher7
Structured operations and analytics have transformed how my teams manage customers and sales
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storage costs, and transaction costs, and it can really end up blowing budgets if it is not controlled. Those controls should be something that is easy to manage. With Salesforce, it is pretty difficult to manage unless you are a very advanced user. Normal regular users may not be able to keep the costs in control. This ends up resulting in bill shocks where you suddenly receive a bill which you may not be expecting.
it_user710517 - PeerSpot reviewer
Identity and Access Engineer at a tech services company with 1,001-5,000 employees
Valuable features include access request and certification. Application integration, reporting, and certification could be improved.
Valuable features include access request, certification, and password management Provide centralised identity-access management Application integration, reporting, and certification could be improved More than three years The product is only as good as the data you use Moving from v7.x to v8.x…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The solution is very easy to understand."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The best features of Salesforce Platform that I appreciate are that it is very configurable and easy for both developers as well as customers to use."
"Salesforce Identity is a very user-friendly solution."
"The user experience was great because it had all the features that the client needed, it was fully customized for the client, and it was very simple, making it the best solution at that time."
"The self-service functionality for password/access management reduced our need for manual intervention."
"For v8.4, you can work easily if you stick to OOTB, however, should you require customization, then the tool is very flexible using SQL/VB knowledge to extend."
 

Cons

"The interface should be simplified and the dashboard has a lot of options but could be improved."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce Identity needs more expertise in the application."
"The product is slow."
"Stability was a constant concern. The application was plagued with memory leak issues from initial installation and through multiple major/minor version upgrades."
"Moving from v7.x to v8.x is not easy. You need Courion expertise and skills to upgrade and migrate the data."
 

Pricing and Cost Advice

"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
8%
Comms Service Provider
7%
Retailer
6%
Financial Services Firm
20%
Construction Company
12%
Retailer
9%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Salesforce Identity?
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storag...
What is your primary use case for Salesforce Identity?
My overall experience in this current field I am working spans different areas. One area is for service management, contact centers, BPOs, and customer relationship management. Others are for sales...
What advice do you have for others considering Salesforce Identity?
I have extensive experience with Salesforce Identity, although I have been in the middle of something about Salesforce Identity and cannot speak more about it currently due to customer confidential...
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Also Known As

No data available
SecureAuth Identity Governance, Core Access Assurance Suite, Courion Access Assurance Suite
 

Overview

 

Sample Customers

SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Alegent Health, Associated Materials, Brookdale Senior Living, NV Energy, Woodforest Bank, Wellspan Health
Find out what your peers are saying about Salesforce Identity vs. SecureAuth Identity Platform and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.