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SAP SuccessFactors Recruiting vs UKG comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors Recruiting
Ranking in Talent Acquisition
8th
Average Rating
8.6
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
UKG
Ranking in Talent Acquisition
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (3rd), Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), AI-Agents for HR (5th)
 

Mindshare comparison

As of November 2026, in the Talent Acquisition category, the mindshare of SAP SuccessFactors Recruiting is 1.2%, up from 0.6% compared to the previous year. The mindshare of UKG is 6.0%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Acquisition Mindshare Distribution
ProductMindshare (%)
UKG6.0%
SAP SuccessFactors Recruiting1.2%
Other92.8%
Talent Acquisition
 

Featured Reviews

ManujGupta - PeerSpot reviewer
Chief Executive Officer at Orane Consulting Pvt Ltd
AI recruiting workflows have accelerated hiring cycles and provide deeper analytics insights
There is no complexity in deploying SAP SuccessFactors Recruiting. Over a period of time, we understand the nuances and are comfortable with everything. Employee Central to SAP SuccessFactors Recruiting integration is still a weak area that needs improvement. We are now able to integrate with LLM models outside SAP SuccessFactors Recruiting. With AI, we can provide all those touchpoints as AI integrations in reports and dashboards. Vanilla reports and dashboards are not user-friendly and not beneficial. However, when we integrate with Employee Central and the outside world, integrating these data sets with AI, people are able to realize those values.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of processes, we are able to provide ROI measurement showing that what used to take 30 days for an open position now takes 50% or 70% of that time with AI features and outside world social media integrations, video integrations, and other tools."
"SAP SuccessFactors Recruiting is valuable for recruitment; it is web-based, which is not amazing, but it does the work and is handling all our requirements."
"The ease of use; UltiPro is easy for both the tech savvy HR person and those with limited knowledge of using HCM applications."
"Overall, I would rate UKG nine out of ten."
"Customer service is very good and technical support is very good."
"The payroll function is immaculate; we rely on it 100%."
"We've definitely realized ROI on the module."
"The reporting functionality specifically has provided our organization with real-time, customized data, allowing us to make data-driven decisions and build programs based on actual data."
"It has improved our reporting information; it has given us the ability to provide rapid information to our managers."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
 

Cons

"There are a lot of components that need to be configured, and it requires BTP to integrate to the ECC. SAP SuccessFactors Recruiting is quite complex. It is not straightforward to use."
"Employee Central to SAP SuccessFactors Recruiting integration is still a weak area that needs improvement."
"We had many issues with carrier connection."
"Benefit administration is probably the weakest part of the system."
"Security was difficult in that it was all from scratch - no real templates, starting points, best practices."
"We switched from UTM because the reporting feature was HORRIBLE and UTM could not really address our needs and issues."
"Inactivates DD when employees leave for a short period."
"Our implementation team had no idea about healthcare and its complexity; would have been nice to have a team that understood healthcare."
"Too many updates"
"Technical support is 4/10."
 

Pricing and Cost Advice

Information not available
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"If you're going for the full suite, it can be fairly pricey."
"The pricing depends on the number of licenses we buy."
"The platform is not affordable but also not the most expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
14%
Comms Service Provider
14%
Outsourcing Company
10%
Financial Services Firm
12%
Construction Company
12%
Outsourcing Company
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

What needs improvement with SAP SuccessFactors Recruiting?
There is no complexity in deploying SAP SuccessFactors Recruiting. Over a period of time, we understand the nuances and are comfortable with everything. Employee Central to SAP SuccessFactors Recru...
What is your primary use case for SAP SuccessFactors Recruiting?
I have been working with SAP SuccessFactors Recruiting for the last five years. In my current profession, I have overall experience of 30 years. We are a consulting firm that keeps doing projects. ...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Information Not Available
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about SAP SuccessFactors Recruiting vs. UKG and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.