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SAP SuccessFactors vs Work.com [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Talent Management (1st), Cloud HCM (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
Work.com [EOL]
Average Rating
6.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
reviewer1794996 - PeerSpot reviewer
Client Director - Financial Services at a university with 10,001+ employees
Centralized management, useful information storage, but can feel clunky
We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Workday was evaluated with SuccessFactors, but Workday was not able to accommodate some of our customizations, so the company decided to go with SuccessFactors, which gives you more configuration options."
"It has a global database, and it is globally accessible with the integration with the management."
"What I appreciate most about SAP SuccessFactors is that it has all the modules in one platform. SAP SuccessFactors is the best option in the market for HR use cases. I also find the solution user-friendly."
"One of the most valuable features of this solution is the performance management workflow."
"The interface is really useful and it's very easy to combine different information, for example, we can easily get reports that we need and it's very easy to create reports."
"All of SuccessFactors' features are useful, but there are several modules within SuccessFactors that I find handy. You have Employee Central, which manages employee records within the system. It manages all the information about an employee, including names, addresses, account numbers, positions, org charts, etc. It also handles performance reviews and KPIs for employees within an organization. Then you have succession planning and development as well."
"From a general perspective, I think that it's very satisfactory to have a full solution that can cover everything in Human Resources Management."
"The main reason for switching into SAP SuccessFactors was for its brand, ease-of-use, predefined solution per business scenario, and agility."
"We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly."
"Performance management and goals are the most valuable features."
"We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information."
"Employees in our company recognize each other daily for their contributions."
 

Cons

"EC Payroll and Time Management should provide more functionalities and flexibility, there is still a big gap between the SAP HCM On Premise System and Employee Central."
"To explain one feature that I would like to see in SuccessFactors, I must describe a similar feature as seen in Oracle. In Oracle, there's a feature called Workforce Prediction, and with this feature, we can predict some of the behaviors of any employee. For example, the software can attempt to predict whether the employee might resign in future, or perhaps if they will start to perform better. This is something that is missing in SuccessFactors."
"There should be more connectivity with other systems."
"Pricing is a bit high and on the higher side."
"They should improve the reports."
"The user experience could be simplified."
"It's a bit complicated to make a change in the tool... It is time-consuming."
"The price of the solution could improve, it is too high."
"The UI needs to improve."
"The pricing is higher than what we would have preferred to spend."
"I found Work.com a bit clunky. There were too many fields, but maybe that was the design. It could be company-specific to me. There were overlapping fields and sometimes it was confusing."
 

Pricing and Cost Advice

"Due to the way in which we purchased SuccessFactors as a module along with other SAP modules, we were able to procure it at a slightly better price than usual. I would rate their pricing 5/5 stars."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"I rate the tool's pricing a seven to eight out of ten."
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"The price of the solution is highly expensive."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"The product is expensive. The product is worth the money you pay for it."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
8%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
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Comparisons

 

Also Known As

SuccessFactors
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Varsity Spirit
Find out what your peers are saying about Workday, SAP, Deel and others in Cloud HCM. Updated: October 2026.
920,336 professionals have used our research since 2012.