Sapience [EOL] vs UKG comparison

Why PeerSpot?

Sapience and UKG are both solutions in the Talent Management category. Additionally, 89% of UKG users are willing to recommend the solution.

Sapience [EOL]

Read 1 Sapience [EOL] review

0% willing to recommend

UKG

Read 125 UKG reviews

12,388 Views
8,176 Comparison Views

89% willing to recommend

Sapience [EOL]

UKG

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Sapience [EOL] and UKG based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management.

To learn more, read our detailed Talent Management Report (Updated: September 2026).

Buyer's Guide

Talent Management

September 2026

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Helped 913,806 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sapience [EOL]

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

UKG

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

125

Ranking in other categories

Benefits Administration (4th), Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (6th), AI-Agents for HR (5th)

Featured Reviews

it_user801477

Consultant at a tech services company with 1-10 employees

Has good Performance Manager, Recruitment manager, Payroll and HR core functionalities

We use the on-prem deployment model. Our primary use case is for document management and for all of the functionalities of HRMS. We are resellers of this solution. The Performance Manager, Recruitment manager, and the Payroll and HR core functionalities are the most valuable aspects of this…

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Harish_Mahanta

Works

Streamlined time tracking boosts operational efficiency across multiple regions

The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Performance Manager, Recruitment manager, and the Payroll and HR core functionalities are the most valuable aspects of this solution."

"The most valuable features are the payroll and the tax payments and processing."

"This product continues to grow and improve, which you don't see happen often with HCM companies, and they also listen to their customers."

"This is by far the best solution for the price."

"Customer service is very good when you get their attention."

"Pricing and licensing met the needs of the company."

"The solution's employee experience is pretty good."

"I am learning new aspects of the program every week and as new modules open I look forward to what this program will do for our business!"

"Prior to the UTM module, there was an inaccuracy in FLSA compliance with the way we were processing overtime, and now we are 100% accurate."

More UKG pros

Cons

"The learning development functionalities has room for improvement."

"It could be more configurable."

"Customer service is sometimes frustrating."

"Automation, rules for life insurance, etc., are areas with room for improvement."

"Recruiting and interfacing the information to payroll are areas with room for improvement."

"In-house scale of 1-10, 5."

"The tax corrections are a bit burdensome; you have to void and reissue payments."

"It creates more manual work at a slower pace, fills your week as a user, and as an enterprise you might want to utilize that time elsewhere."

"Customer service is 5/10. Technical support is 5/10."

More UKG cons

Pricing and Cost Advice

Information not available

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"If you're going for the full suite, it can be fairly pricey."

"The platform is not affordable but also not the most expensive."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"The pricing depends on the number of licenses we buy."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

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Top Industries

By visitors reading reviews

No data available

Construction Company

12%

Financial Services Firm

12%

Outsourcing Company

12%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	48
Midsize Enterprise	43
Large Enterprise	48

Questions from the Community

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What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.

See all answers

What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...

See all answers

What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...

See all answers

Comparisons

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Compared 35% of the time

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Compared 16% of the time

PeopleFluent Talent Management vs Sapience [EOL]

Compared 15% of the time

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Workday HCM vs UKG

Compared 13% of the time

SAP SuccessFactors vs UKG

Compared 8% of the time

SAP HCM vs UKG

Compared 4% of the time

Dayforce HCM vs UKG

Compared 4% of the time

PeopleSoft vs UKG

Compared 3% of the time

More UKG Competitors

Product Reports

Buyer's Guide

Talent Management

September 2026

Download Sapience [EOL] product report

Buyer's Guide

UKG

August 2026

Download UKG product report

Also Known As

No data available

UKG Pro, UKG Dimensons, UKG Ready

Overview

Sapience gives you the power to capture insights in a mindful way, providing enlightened analytics that are designed to drive productivity and engagement. Managers get work trend data at a macro level so they can guide their teams more efficiently. Employees can track their performance and work habits, significantly improving work-life balance as a result.

Sapience

UKG offers a comprehensive suite for payroll processing, HR management, and business intelligence, integrating seamlessly with systems like PeopleSoft and Workday. Its cloud-based service enhances workforce management across industries with advanced customization and intuitive use.

UKG's extensive features include payroll processing, business intelligence reporting, and self-service options for employees and managers. The platform is designed for ease of integration, providing a user-friendly experience with extensive onboarding tools and robust data management. While UKG excels in configuration and reporting capabilities, it requires improvements in customer support and benefits administration flexibility. Implementation can be complex, and areas such as real-time support and automated processes need refinement.

What are UKG's most valued features?

Payroll Processing: Streamlined for accurate and efficient transactions.
Business Intelligence Reporting: Offers insightful data analytics to inform decision-making.
Employee and Manager Self-service: Empowers users with access to essential tools and information.
Benefits Administration: Manages employee benefits with ease.
Data Integration: Ensures seamless interaction with other systems, enhancing performance.

What benefits should users consider in reviews?

Improved Employee Satisfaction: Cloud-based updates foster an engaging environment.
Streamlined HR Activities: Integrates with existing systems to enhance operation efficiency.
Ease of Use: Users appreciate its intuitive design and customization options.

UKG is leveraged across multiple industries for its robust functionalities in payroll and HR management, supporting recruitment, onboarding, and workforce dynamics. The platform's integration with time management and learning modules supports comprehensive employee management and compliance across global deployments.

UKG

Sample Customers

IT Consulting and Outsourcing Giant

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: September 2026.

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We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.