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Sapience [EOL] vs UKG comparison

Sapience and UKG are both solutions in the Talent Management category. Additionally, 89% of UKG users are willing to recommend the solution.
Sapience [EOL]
Read 1 Sapience [EOL] review
    0% willing to recommend
    UKG
    Read 125 UKG reviews
    • 11,304 Views
    • 7,461 Comparison Views
    89% willing to recommend
     

    Comparison Buyer's Guide

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    Executive Summary
    We performed a comparison between Sapience [EOL] and UKG based on real PeerSpot user reviews.

    Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management.

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    To learn more, read our detailed Talent Management Report (Updated: July 2026).
    Buyer's Guide
    Talent Management
    July 2026
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    Helped 908,834 peers since 2012

    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    Sapience [EOL]
    Average Rating
    0.0
    Number of Reviews
    1
    Ranking in other categories
    No ranking in other categories
    UKG
    Average Rating
    8.0
    Reviews Sentiment
    6.7
    Number of Reviews
    125
    Ranking in other categories
    Benefits Administration (3rd), Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (6th), AI-Agents for HR (5th)
     

    Featured Reviews

    it_user801477 - PeerSpot reviewer
    it_user801477
    Consultant at a tech services company with 1-10 employees
    Has good Performance Manager, Recruitment manager, Payroll and HR core functionalities
    We use the on-prem deployment model. Our primary use case is for document management and for all of the functionalities of HRMS. We are resellers of this solution.  The Performance Manager, Recruitment manager, and the Payroll and HR core functionalities are the most valuable aspects of this…
    Read full review
    HM
    Harish_Mahanta
    Works
    Streamlined time tracking boosts operational efficiency across multiple regions
    The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
    Read full review

    Quotes from Members

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Pros

    "The Performance Manager, Recruitment manager, and the Payroll and HR core functionalities are the most valuable aspects of this solution."
    "I believe it was well worth it based on the former HRIS."
    "The attention paid to what customers want in product services."
    "Overall, I would rate UKG nine out of ten."
    "The setup process is straightforward."
    "Pricing and licensing met the needs of the company."
    "The fact that I can see the whole HR information in a single point is valuable."
    "Employees can go and look, and change their information."
    "It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
    More UKG pros
     

    Cons

    "The learning development functionalities has room for improvement."
    "We have encountered scalability issues. Only 10 clock transactions are allowed to run at once; not the best for installing 300+ global clocks."
    "Implementation was incomplete."
    "Technical support needs improvement."
    "Need better assistance with the BI reporting."
    "Technical support is 4/10."
    "From an implementation standpoint (not at my current organization), taking the time to truly listen and understand unique complexities that might be outside standard capabilities of the system."
    "I would like to see a faster time frame to resolve issues."
    "We did encounter deployment issues. This was our first year using the printing services, and our W-2s were done incorrectly for three of our states."
    More UKG cons
     

    Pricing and Cost Advice

    Information not available
    "If you're going for the full suite, it can be fairly pricey."
    "I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
    "The platform is not affordable but also not the most expensive."
    "The pricing depends on the number of licenses we buy."
    "UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
    "While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
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    Top Industries

    By visitors reading reviews
    No data available
    Construction Company
    14%
    Financial Services Firm
    11%
    Comms Service Provider
    9%
    Outsourcing Company
    8%
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
    No data available
    By reviewers
    Company SizeCount
    Small Business48
    Midsize Enterprise43
    Large Enterprise48
     

    Questions from the Community

    Ask a question
    Earn 20 points
    What needs improvement with UKG?
    UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
    See all answers
    What is your primary use case for UKG?
    I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
    See all answers
    What advice do you have for others considering UKG?
    Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
    See all answers
     

    Comparisons

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    Compared 14% of the time
    SAP SuccessFactors vs UKG Logo
    SAP SuccessFactors vs UKG
    Compared 7% of the time
    Dayforce HCM vs UKG Logo
    Dayforce HCM vs UKG
    Compared 5% of the time
    SAP HCM vs UKG Logo
    SAP HCM vs UKG
    Compared 4% of the time
    PeopleSoft vs UKG Logo
    PeopleSoft vs UKG
    Compared 3% of the time
    More UKG Competitors
     

    Product Reports

    Buyer's Guide
    Talent Management
    July 2026
    Sapience [EOL] reportDownload Sapience [EOL] product report
    Buyer's Guide
    UKG
    July 2026
    UKG reportDownload UKG product report
     

    Also Known As

    No data available
    UKG Pro, UKG Dimensons, UKG Ready
     

    Overview

    Sapience gives you the power to capture insights in a mindful way, providing enlightened analytics that are designed to drive productivity and engagement. Managers get work trend data at a macro level so they can guide their teams more efficiently. Employees can track their performance and work habits, significantly improving work-life balance as a result.

    Sapience

    UKG offers a comprehensive suite for payroll processing, HR management, and business intelligence, integrating seamlessly with systems like PeopleSoft and Workday. Its cloud-based service enhances workforce management across industries with advanced customization and intuitive use.

    UKG's extensive features include payroll processing, business intelligence reporting, and self-service options for employees and managers. The platform is designed for ease of integration, providing a user-friendly experience with extensive onboarding tools and robust data management. While UKG excels in configuration and reporting capabilities, it requires improvements in customer support and benefits administration flexibility. Implementation can be complex, and areas such as real-time support and automated processes need refinement.

    What are UKG's most valued features?
    • Payroll Processing: Streamlined for accurate and efficient transactions.
    • Business Intelligence Reporting: Offers insightful data analytics to inform decision-making.
    • Employee and Manager Self-service: Empowers users with access to essential tools and information.
    • Benefits Administration: Manages employee benefits with ease.
    • Data Integration: Ensures seamless interaction with other systems, enhancing performance.
    What benefits should users consider in reviews?
    • Improved Employee Satisfaction: Cloud-based updates foster an engaging environment.
    • Streamlined HR Activities: Integrates with existing systems to enhance operation efficiency.
    • Ease of Use: Users appreciate its intuitive design and customization options.

    UKG is leveraged across multiple industries for its robust functionalities in payroll and HR management, supporting recruitment, onboarding, and workforce dynamics. The platform's integration with time management and learning modules supports comprehensive employee management and compliance across global deployments.

    UKG
     

    Sample Customers

    IT Consulting and Outsourcing Giant
    Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
    Buyer's Guide
    Talent Management
    July 2026
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    We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.