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SolarWinds DameWare Mini Remote Control vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
SolarWinds DameWare Mini Re...
Ranking in Remote Access
18th
Average Rating
10.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Virtual Meetings (2nd), Remote Monitoring and Management (RMM) (5th)
 

Mindshare comparison

As of November 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.6%, down from 10.3% compared to the previous year. The mindshare of SolarWinds DameWare Mini Remote Control is 0.5%, up from 0.3% compared to the previous year. The mindshare of TeamViewer is 8.1%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer8.1%
Microsoft Intune4.6%
SolarWinds DameWare Mini Remote Control0.5%
Other86.8%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Shadi Shaar - PeerSpot reviewer
Healthcare Informatics Consultant at Dammam University
Has supported access for thousands of endpoints while reducing communication delays
The software offers compatibility with different versions of Microsoft Windows, ease of use, and features such as file transfer and other capabilities. Screenshot functionality is supported, and it has built-in chat functionality which we use occasionally. The product is seamless, easy to use, easy to implement and configure. We did not require any support whatsoever. It is affordable and allows simultaneous connections, which is beneficial for technical support.
Shubham-Agarwal - PeerSpot reviewer
Manager - Projects at Cognizant
Remote access has cut critical issue resolution time and supports faster production troubleshooting
Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Remote control is the feature I like the most, as I can take control of devices so that we can work hands-on and create access with access restrictions."
"Cloud-based device management is the best feature for me as it impacts my company the most; it is much easier than the previous Configuration Manager or SCCM."
"The ability to deploy patches and automate software deployments to end-user devices is very useful."
"I would say right now that Microsoft Intune is one of the best solutions."
"My favorite feature of Microsoft Intune is the dashboard; the dashboard is very simple and user-friendly, and any person, even without prior knowledge, can understand it easily by seeing the interface dashboard."
"We have ROI because we are retiring AirWatch, so we're spending less and making the most of the free stuff."
"Overall, I like Intune as a solution and would rate it nine out of ten."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"The product is seamless, easy to use, easy to implement and configure; we did not require any support whatsoever."
"From my perspective, the most important is the login, and in my opinion, the user interface is good."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"Just being able to dial in on a clients server is all I need, and it reconnects automatically when there are connection issues."
"It's worth every penny; I would recommend it any time."
"The technical support of TeamViewer is excellent; in case we raise an issue, then support is great."
"From a cost perspective, it's a great buy."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"TeamViewer Business has positively impacted my organization by boosting efficiency since you do not need to be physically available to the client to troubleshoot or help them."
 

Cons

"It's only good for a Microsoft environment."
"One thing that could be better in Microsoft Intune is the file size, as it is quite large at times."
"I think there should be a better tracking of the cell phones used on the Intune."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"The portal of Microsoft Intune is slow for me, but otherwise I think it is an acceptable product."
"Regarding the pricing of Microsoft Intune, there are many features being introduced, but most features should be available in a license such as EMS E3, which is a high-quality license but does not include them."
"However, due to access limitations, we are unable to deploy certain security features on end-user devices."
"Microsoft Intune is currently overpriced."
"Compatibility with other operating systems such as Mac and Linux would be advantageous."
"The solution could include more AI (Artificial Intelligence)."
"The security could improve in TeamViewer."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"In a future release of TeamViewer, they should improve password access."
"This solution could be improved by offering more flexibility in terms of usage."
"There have been a few times when TeamViewer has been down globally, so that’s definitely an issue for consideration."
"There are some issues with the stability of TeamViewer."
 

Pricing and Cost Advice

"Microsoft Intune is not cost-effective as a standalone product."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"This cost is approximately $30 USD per user per month."
"The pricing is competitive, but it is not cheap."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
Information not available
"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
"It would be nice if it is cheaper."
"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
"There is a free and paid version of this solution. I am currently using the free version."
"I used the free version of TeamViewer."
"The price of the license could be less expensive."
"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."
"The version of the solution we are using is free."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
No data available
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise37
Large Enterprise39
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with SolarWinds DameWare Mini Remote Control?
I'm not sure, but compatibility with other operating systems such as Mac and Linux would be advantageous. I haven't u...
What is your primary use case for SolarWinds DameWare Mini Remote Control?
We are in a transition phase right now. We are still using SolarWinds Help Desk, but we are transitioning to ManageEn...
What advice do you have for others considering SolarWinds DameWare Mini Remote Control?
The product is seamless, easy to use, easy to implement and configure. We did not require any support whatsoever. On ...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
What needs improvement with TeamViewer?
I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scann...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer Tensor
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about TeamViewer, Microsoft, Apache and others in Remote Access. Updated: October 2026.
920,929 professionals have used our research since 2012.