SolarWinds DameWare Mini Remote Control vs TeamViewer comparison

SolarWinds and TeamViewer are both solutions in the Remote Access category. SolarWinds is ranked #21 with an average rating of 10.0, while TeamViewer is ranked #1 with an average rating of 8.8. SolarWinds holds a 0.3% mindshare in VUS, compared to TeamViewer’s 9.3% mindshare. Additionally, 100% of SolarWinds users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Mar 19, 2026

TeamViewer Business and SolarWinds DameWare Mini Remote Control are competitive remote support solutions. TeamViewer appears to have the upper hand in support and pricing, while SolarWinds DameWare shines with superior features.

Features: TeamViewer Business provides cross-platform access, advanced security, and seamless integration, facilitating remote support effectively. SolarWinds DameWare Mini Remote Control offers comprehensive tools for remote access, mobile device access, and in-depth network management abilities, appealing to IT environments seeking enhanced control.

Ease of Deployment and Customer Service: TeamViewer Business stands out for its straightforward, cloud-based deployment and responsive customer service. SolarWinds DameWare Mini Remote Control, with its on-premises setup, requires more intricate installation but offers extensive administrative control, advantageous for complex IT infrastructures.

Pricing and ROI: TeamViewer Business has flexible pricing models with efficiency and lower upfront costs, demonstrating a solid ROI. SolarWinds DameWare Mini Remote Control may have higher initial investments; however, it justifies its cost through rich features that enhance IT management efficiencies.

To learn more, read our detailed Remote Access Report (Updated: March 2026).

Buyer's Guide

Remote Access

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 8.9%, down from 9.6% compared to the previous year. The mindshare of SolarWinds DameWare Mini Remote Control is 0.3%, up from 0.1% compared to the previous year. The mindshare of TeamViewer is 9.3%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
TeamViewer Business	9.3%
Microsoft Intune	8.9%
SolarWinds DameWare Mini Remote Control	0.3%
Other	81.5%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Shadi Shaar

Healthcare Informatics Consultant at Dammam University

Has supported access for thousands of endpoints while reducing communication delays

The software offers compatibility with different versions of Microsoft Windows, ease of use, and features such as file transfer and other capabilities. Screenshot functionality is supported, and it has built-in chat functionality which we use occasionally. The product is seamless, easy to use, easy to implement and configure. We did not require any support whatsoever. It is affordable and allows simultaneous connections, which is beneficial for technical support.

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For the price, the features included with Microsoft are appealing."

"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."

"What I like most about Intune is its seamless enrollment process, particularly the Autopilot method."

"I appreciate Intune's autopilot feature, which allows us to enroll devices and install applications to meet corporate requirements seamlessly."

"The best feature of Microsoft Intune is that it managed the endpoints."

"There are many features in Microsoft Intune. For personal mobile devices, MDM is what I most prefer."

"The best part of Intune is application deployment. We can deploy an application to several users with a single click. We can use conditional access, granting access to users based on certain conditions, such as location, platform, etc."

"The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints."

More Microsoft Intune pros

"The product is seamless, easy to use, easy to implement and configure; we did not require any support whatsoever."

"The new two-factor authentication is a very good addition to security."

"TeamViewer is stable."

"TeamViewer Business has positively impacted our organization by reducing the time of the TAT for resolving issues for end users, which has really helped us."

"The solution is scalable."

"During the initial phase of using it continuously, I realized this has been by far the most efficient and seamless working software for my organization and it was the best fit."

"From my perspective, the most important is the login."

"The most valuable feature of TeamViewer is user-friendliness."

"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."

More TeamViewer pros

Cons

"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."

"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do. Trust your people. We promise not to break your stuff. Open it up just a tiny bit wider."

"It's only good for a Microsoft environment."

"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."

"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."

"From my level of analysis, the feature I would prefer to see added to Microsoft Intune is extensive support. Anything that helps to diagnose the problem and solve it would be useful."

"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."

"In future releases, I would like to see better integration with Apple products."

More Microsoft Intune cons

"Compatibility with other operating systems such as Mac and Linux would be advantageous."

"I think the pricing could have been improved, as smaller organizations like us usually need a low-cost tool."

"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."

"The solution could include more AI (Artificial Intelligence)."

"The voice chat could be better."

"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."

"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."

"It becomes complicated to switch from one monitor to another for different windows."

"ITBrain should be embedded in the product and not an expensive add-on."

More TeamViewer cons

Pricing and Cost Advice

"Microsoft Intune has been incorporated into our Microsoft E5 licenses."

"Microsoft Intune is expensive."

"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."

"The Intune license model is costly."

"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."

"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."

"Microsoft Intune's pricing is reasonable."

"The licensing costs we leave up to the customer and these vary from one to another."

More Microsoft Intune pricing and cost advice

Information not available

"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."

"The version of the solution we are using is free."

"We have a permanent license and the price is reasonable."

"There is a free and paid version of this solution. I am currently using the free version."

"We are not using the solution for commercial use therefore it is free to use."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"I used the free version of TeamViewer."

"TeamViewer is $600 or $700 per port per year..."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

10%

Financial Services Firm

Government

No data available

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	124
Midsize Enterprise	53
Large Enterprise	168

No data available

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	36
Large Enterprise	36

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

See all answers

What needs improvement with SolarWinds DameWare Mini Remote Control?

I'm not sure, but compatibility with other operating systems such as Mac and Linux would be advantageous. I haven't u...

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What is your primary use case for SolarWinds DameWare Mini Remote Control?

We are in a transition phase right now. We are still using SolarWinds Help Desk, but we are transitioning to ManageEn...

See all answers

What advice do you have for others considering SolarWinds DameWare Mini Remote Control?

The product is seamless, easy to use, easy to implement and configure. We did not require any support whatsoever. On ...

See all answers

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

See all answers

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 10% of the time

IBM MaaS360 vs Microsoft Intune

Compared 8% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

More Microsoft Intune Competitors

No data available

Microsoft Remote Desktop Services vs TeamViewer

Compared 9% of the time

BeyondTrust Remote Support vs TeamViewer

Compared 7% of the time

LogMeIn Rescue vs TeamViewer

Compared 4% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs TeamViewer

Compared 4% of the time

Check Point Remote Access VPN vs TeamViewer

Compared 3% of the time

More TeamViewer Competitors

Product Reports

Buyer's Guide

Microsoft Intune

March 2026

Download Microsoft Intune product report

Buyer's Guide

Remote Access

March 2026

SolarWinds DameWare Mini Remote Control report

Download SolarWinds DameWare Mini Remote Control product report

Buyer's Guide

TeamViewer

February 2026

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

TeamViewer Tensor

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

SolarWinds DameWare Mini Remote Control is a versatile tool celebrated for enhancing IT support and system maintenance across distances. Users value its seamless remote access, easy setup, and robust security features. It supports a broad spectrum of devices, streamlining operations, and promoting efficient collaboration. Moreover, its capacity for expedited task completion and improved data insights notably advances organizational efficiency and decision-making, making it a cornerstone for IT infrastructure management and support.

SolarWinds

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Information Not Available

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2026.

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