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SolarWinds DameWare Mini Remote Control vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
355
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
SolarWinds DameWare Mini Re...
Ranking in Remote Access
21st
Average Rating
10.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Virtual Meetings (3rd), Remote Monitoring and Management (RMM) (3rd)
 

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. The mindshare of SolarWinds DameWare Mini Remote Control is 0.4%, up from 0.2% compared to the previous year. The mindshare of TeamViewer is 8.6%, up from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer8.6%
Microsoft Intune7.1%
SolarWinds DameWare Mini Remote Control0.4%
Other83.9%
Remote Access
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Shadi Shaar - PeerSpot reviewer
Healthcare Informatics Consultant at Dammam University
Has supported access for thousands of endpoints while reducing communication delays
The software offers compatibility with different versions of Microsoft Windows, ease of use, and features such as file transfer and other capabilities. Screenshot functionality is supported, and it has built-in chat functionality which we use occasionally. The product is seamless, easy to use, easy to implement and configure. We did not require any support whatsoever. It is affordable and allows simultaneous connections, which is beneficial for technical support.
Begaya Morris - PeerSpot reviewer
Lead Software Engineer at BD
Reliable remote access has improved secure collaboration and streamlined daily approvals
The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our main use is Intune's management of mobile devices, like Android or iPhone devices. The application performs quite well for both types. We successfully managed almost 3,000 endpoints."
"When managing a large number of devices in an organization, it becomes easy to handle them on one platform using Microsoft Intune."
"We have not experienced any bugs or glitches with this solution."
"The pricing for Microsoft Intune is reasonable and our clients are satisfied."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"First of all, the integration with the rest of Microsoft's products is a major win."
"Intune enables us to manage our devices from anywhere."
"On the cloud, you can manage everything; you can push policies, maintain patches, and maintain security because everything interacts on the cloud and a VPN is not required."
"The product is seamless, easy to use, easy to implement and configure; we did not require any support whatsoever."
"The most valuable feature of TeamViewer is its ease of use."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"I have been satisfied with TeamViewer overall."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"TeamViewer has positively impacted my organization by improving the way our team communicates and enhancing our efficiency."
"Working with TeamViewer has made customer support work more efficient."
"From my perspective, the most important is the login."
"It’s pretty dependable and very easy to use."
 

Cons

"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"I would like some integration with the Microsoft reporting platform Power BI."
"There are a lot of updates happening on Microsoft."
"The solution could improve by having better integration with Apple."
"Intune is a good product for UEM, which is helpful for Windows 10 management. However, for MAM, there is lots of improvement needed."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"Almost every day during the initial deployment, I would chat with technical support for solutions. They did not give me a suitable solution to solve the false positive alarms."
"Compatibility with other operating systems such as Mac and Linux would be advantageous."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"I'd like to be able to have two simultaneous sessions open on two different screens; this would increase productivity."
"The costs of the licenses are huge."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"The one area which needs improvement for both the standalone and enterprise versions would be inter-operability between versions."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"I think TeamViewer has many better options, and I suggest TeamViewer should also offer voice communication with my clients because writing is acceptable, but voice communication is much better."
"The product could be less expensive."
 

Pricing and Cost Advice

"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"The pricing is good because customers are not complaining about it."
"The price of Microsoft Intune is reasonable."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"The purchase of the product was handled by someone else."
"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
Information not available
"It would be nice if it is cheaper."
"There is a free and paid version of this solution. I am currently using the free version."
"TeamViewer has multiple licensing options."
"The price of the license could be less expensive."
"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
"The solution's pricing is reasonable."
"We are not using the solution for commercial use therefore it is free to use."
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893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
No data available
Manufacturing Company
11%
Computer Software Company
9%
Construction Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business151
Midsize Enterprise60
Large Enterprise177
No data available
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise36
Large Enterprise36
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with SolarWinds DameWare Mini Remote Control?
I'm not sure, but compatibility with other operating systems such as Mac and Linux would be advantageous. I haven't u...
What is your primary use case for SolarWinds DameWare Mini Remote Control?
We are in a transition phase right now. We are still using SolarWinds Help Desk, but we are transitioning to ManageEn...
What advice do you have for others considering SolarWinds DameWare Mini Remote Control?
The product is seamless, easy to use, easy to implement and configure. We did not require any support whatsoever. On ...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer Tensor
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: May 2026.
893,244 professionals have used our research since 2012.