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Symantec Messaging Gateway vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (9th)
Trend Micro Email Security
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Email Security (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Symantec Messaging Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 2.6%, up 2.5% compared to last year.
Trend Micro Email Security, on the other hand, focuses on Email Security, holds 2.1% mindshare, down 3.1% since last year.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Symantec Messaging Gateway2.6%
Microsoft Defender for Office 36527.6%
Proofpoint Email Protection21.0%
Other48.8%
Secure Email Gateway (SEG)
Email Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Email Security2.1%
Microsoft Defender for Office 36511.4%
Proofpoint Email Protection8.2%
Other78.3%
Email Security
 

Featured Reviews

Dennis O'Reilly - PeerSpot reviewer
The product provides good content filtering options, but the false positive submissions must be improved
The tool is very stable. I rate the stability a seven out of ten. It's an on-premise application that runs on a virtual machine. It has dependencies on the hypervisor host that we're running it on. If it's not configured, the application can be influenced by it. Sometimes, there is a service stop error while the service is still running. Sometimes, the service just stops. Some policies do not act the way that we intend them to respond.
Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The anti-malware and spam features are valuable."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The feature that I like the best is the fingerprinting concept."
"Symantec is a secure product."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"It does a good job of ensuring users are not compromised via email."
"Trend Vision One has helped to reduce my time to detect and respond to threats; it was our gateway for almost 12 years."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"The interface is really good."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"The technical support is good."
 

Cons

"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"It could be more scalable."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"Sometimes the solution picks up false positive for viruses during scans."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"This product would benefit from better integration with Symantec Endpoint Protection."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"The solution's configuration policy should be easier."
"The tool's dashboard is old."
"The enterprise security feature needs improvement."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"It is a bit expensive than the market price."
 

Pricing and Cost Advice

"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"They're a little costly compared to Microsoft."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"For 150 users, we pay INR 1,60,000."
"A subscription for technical support costs extra."
"Symantec Messaging Gateway’s pricing is very cheap."
"The solution's pricing is very optimum, given its quality, features, and stability."
"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"Trend Micro Email Security's pricing is reasonable."
"The cost is about $6,000 for 300 users for one year."
"Trend Micro Email Security is not an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
15%
Government
8%
Manufacturing Company
6%
Computer Software Company
13%
Financial Services Firm
9%
Insurance Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
They need to improve the dashboard in the future to make the product more effective.
What advice do you have for others considering Trend Micro Email Security?
There's not much difference between similar products; almost everything is the same, but the dashboard was a very deciding factor for us. I would definitely recommend this product to others, but it...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
No data available
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro Email Security and other solutions. Updated: January 2024.
868,787 professionals have used our research since 2012.