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Symantec Messaging Gateway vs Trend Micro Email Security comparison

The compared Broadcom and Trend Micro solutions aren't in the same category. Broadcom is ranked #6 in SEG , with an average rating of 8.4, and holds a 2.6% mindshare in the category. Trend Micro is ranked #9 in Email Security , with an average rating of 8.1, and holds a 2.4% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 92% of Trend Micro users who would recommend it.
Symantec Messaging Gateway
Read 20 Symantec Messaging Gateway reviews
  • 1,372 Views
  • 412 Comparison Views
100% willing to recommend
Trend Micro Email Security
Read 28 Trend Micro Email Security reviews
  • 3,563 Views
  • 2,993 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Symantec Messaging Gateway and Trend Micro Email Security based on real PeerSpot user reviews.

Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Symantec Messaging Gateway vs. Trend Micro Email Security Report (Updated: January 2024).
Buyer's Guide
Symantec Messaging Gateway vs. Trend Micro Email Security
January 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (6th)
Trend Micro Email Security
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Email Security (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Symantec Messaging Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 2.6%, up 2.1% compared to last year.
Trend Micro Email Security, on the other hand, focuses on Email Security, holds 2.4% mindshare, down 3.2% since last year.
Secure Email Gateway (SEG)
Email Security
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
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Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"Symantec is a secure product."
"The anti-malware and spam features are valuable."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"Messaging Gateway is stable."
"The solution is excellent at blocking spam."
"Symantec’s spyware and malware signature database is very good compared to other products."
More Symantec Messaging Gateway pros
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"Trend Vision One has helped to reduce my time to detect and respond to threats; it was our gateway for almost 12 years."
"The initial setup is not overly complex."
"The interface is really good."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"It does a good job of ensuring users are not compromised via email."
"The integration capability of the solution is good."
"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
More Trend Micro Email Security pros
 

Cons

"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"The product must improve the user dashboards."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"This product would benefit from better integration with Symantec Endpoint Protection."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
More Symantec Messaging Gateway cons
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"The solution's configuration policy should be easier."
"They need to adjust the spam filtering and make it stronger."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"I would like to see more integration of Trend Micro Email Security with different platforms."
"The solution's interface, which we get from an admin perspective, sometimes gets confusing."
"The enterprise security feature needs improvement."
More Trend Micro Email Security cons
 

Pricing and Cost Advice

"A subscription for technical support costs extra."
"For 150 users, we pay INR 1,60,000."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"Symantec Messaging Gateway’s pricing is very cheap."
"They're a little costly compared to Microsoft."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"Trend Micro Email Security is not an expensive solution."
"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"Trend Micro Email Security's pricing is reasonable."
"The tool must improve its pricing."
More Trend Micro Email Security pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
16%
Government
9%
Manufacturing Company
6%
Computer Software Company
14%
Financial Services Firm
10%
Insurance Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Symantec Messaging Gateway?
Symantec is a secure product.
See all answers
What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
See all answers
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
See all answers
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
See all answers
What needs improvement with Trend Micro Email Security?
They need to improve the dashboard in the future to make the product more effective.
See all answers
What advice do you have for others considering Trend Micro Email Security?
There's not much difference between similar products; almost everything is the same, but the dashboard was a very deciding factor for us. I would definitely recommend this product to others, but it...
See all answers
 

Comparisons

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Compared 10% of the time
Fortinet FortiMail vs Symantec Messaging Gateway Logo
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Compared 10% of the time
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Compared 8% of the time
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Compared 23% of the time
Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security Logo
Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security
Compared 10% of the time
Proofpoint Email Protection vs Trend Micro Email Security Logo
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Compared 10% of the time
Check Point Harmony Email & Collaboration vs Trend Micro Email Security Logo
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Compared 8% of the time
Avanan vs Trend Micro Email Security Logo
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Compared 3% of the time
More Trend Micro Email Security Competitors
 

Product Reports

Buyer's Guide
Symantec Messaging Gateway
July 2025
Symantec Messaging Gateway reportDownload Symantec Messaging Gateway product report
Buyer's Guide
Trend Micro Email Security
July 2025
Trend Micro Email Security reportDownload Trend Micro Email Security product report
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
No data available
 

Overview

Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity. 

With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications. 

Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

Broadcom

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks. 

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email. 

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports. 

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

Trend Micro
 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Buyer's Guide
Symantec Messaging Gateway vs. Trend Micro Email Security
January 2024
Free Report: Symantec Messaging Gateway vs. Trend Micro Email Security
Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro Email Security and other solutions. Updated: January 2024.
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We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.