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Symantec Messaging Gateway vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (6th)
Trend Micro Email Security
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
27
Ranking in other categories
Email Security (8th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Symantec Messaging Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 2.7%, up 1.8% compared to last year.
Trend Micro Email Security, on the other hand, focuses on Email Security, holds 2.7% mindshare, down 3.4% since last year.
Secure Email Gateway (SEG)
Email Security
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"It is a solid and stable product."
"The solution is "set and forget". You pay for it and everything is done for you."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"The solution is stable and the performance is good."
"It has very good capabilities for managing malware."
"Symantec is a secure product."
"The anti-malware and spam features are valuable."
"The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"Some people can hack our system by sending emails from our domain to our domain. This is blocked completely by Trend Micro."
"Trend Micro is better than any of its competitors."
"It does a good job of ensuring users are not compromised via email."
"The solution's initial setup process was easy since it was deployed on the cloud."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm."
 

Cons

"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"They really need to create a good package that competes with Microsoft."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"Sometimes the solution picks up false positive for viruses during scans."
"The enterprise security feature needs improvement."
"While they are good, not 100% of email is protected just yet."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"They need to adjust the spam filtering and make it stronger."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"The tool's dashboard is old."
 

Pricing and Cost Advice

"Symantec Messaging Gateway’s pricing is very cheap."
"For 150 users, we pay INR 1,60,000."
"They're a little costly compared to Microsoft."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"A subscription for technical support costs extra."
"The cost is about $6,000 for 300 users for one year."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"Trend Micro Email Security is not an expensive solution."
"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
"The tool must improve its pricing."
"The solution's pricing is very optimum, given its quality, features, and stability."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
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Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
851,604 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
20%
Government
8%
Manufacturing Company
6%
Computer Software Company
17%
Financial Services Firm
11%
Comms Service Provider
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
There is room for improvement in mobile device management. The company also needs to work on pricing because it is quite costly compared to other products. Many small and medium-sized businesses pr...
What advice do you have for others considering Trend Micro Email Security?
I would definitely recommend it. Trend Micro is better than any of its competitors. I would rate it a nine out of ten because there is always room for improvement.
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
No data available
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro Email Security and other solutions. Updated: January 2024.
851,604 professionals have used our research since 2012.