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Symantec Siteminder vs Thales SafeNet Trusted Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Siteminder
Ranking in Single Sign-On (SSO)
13th
Ranking in Access Management
15th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st)
Thales SafeNet Trusted Access
Ranking in Single Sign-On (SSO)
19th
Ranking in Access Management
28th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (25th)
 

Mindshare comparison

As of September 2026, in the Single Sign-On (SSO) category, the mindshare of Symantec Siteminder is 3.0%, up from 2.3% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 1.9%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Symantec Siteminder3.0%
Thales SafeNet Trusted Access1.9%
Other95.1%
Single Sign-On (SSO)
 

Featured Reviews

Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.
reviewer1719510 - PeerSpot reviewer
Regional Sales Manager at a tech services company with 10,001+ employees
Great validation and integrity features of the endpoint
Our primary use case of Safenet is for cybersecurity incidents, particularly for remote users.  I'm the customer sales leader and a key account manager and we are customers of Thales.  The validation and integrity features of the endpoint are great. Whether you're using a Mac OS or other operating…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very scalable; we have a very large customer base: 75 million customers, and about 40 million log in a day, so the scalability is very good."
"It's really increased the security of our applications, and in some cases, has provided much more security."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"It’s definitely an industry leader in the web access realm."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"The features most valuable to us are its usability, the way you can customize it, and its supportability."
"Single Sign-On is the number one feature of SiteMinder that we're using."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"I recommend this solution because it protects information."
"Right now, we only have a small use case for the product, however, it has performed well."
"The interface is easy to use."
"The solution is simple to use."
"The validation and integrity features of the endpoint are great."
 

Cons

"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"We installed one version and there is a bug in it; from a customer perspective I would want that particular issue to be fixed rather than getting an answer that the bug will be fixed in the next version."
"I will say the user interface for login is kind of plain. They could make it a little prettier."
"Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features."
"Yes it can be complex, I think that's one area we have already given feedback to the product management, that is a little complex to get the set up and get it going and the upgrade process is very complex."
"I've seen a lot of analytics capability being built in for a number of products. Obviously, I want to be able to use analytics on CA SSO as well."
"There is a considerable improvement in the product from previous versions, but a few items we feel need a little attention are the web agent installation process and steps – as it behaves differently on the same OS."
"Some of the features need to be improved. For example, the Federation feature."
"The scalability may not be there."
"There's a dependency on Microsoft Azure."
"I'd like to see more networking features, such as the ability to integrate network monitoring solutions and authenticate the app users."
"SafeNet's reporting and monitoring features could be improved."
 

Pricing and Cost Advice

"I recommend conducting a PoC on every available product before choose one."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"CA solutions are generally expensive but for the customer the ROI is big."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The licensing is fair for this solution."
"The pricing is reasonable."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The solution's pricing is competitive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Outsourcing Company
15%
Construction Company
12%
Marketing Services Firm
6%
Comms Service Provider
11%
Construction Company
10%
Performing Arts
9%
Legal Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
No data available
 

Questions from the Community

What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
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Also Known As

SiteMinder, CA SSO, Layer7 SiteMinder
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Symantec Siteminder vs. Thales SafeNet Trusted Access and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.