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Symantec Siteminder vs WSO2 Identity Server comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Siteminder
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st), Access Management (12th)
WSO2 Identity Server
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Customer Identity and Access Management (CIAM) (10th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Symantec Siteminder is designed for Single Sign-On (SSO) and holds a mindshare of 3.0%, up 2.6% compared to last year.
WSO2 Identity Server, on the other hand, focuses on Customer Identity and Access Management (CIAM), holds 2.8% mindshare, up 2.4% since last year.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Symantec Siteminder3.0%
Okta Platform10.4%
Microsoft Entra ID9.8%
Other76.8%
Single Sign-On (SSO)
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
WSO2 Identity Server2.8%
Okta Platform15.2%
Auth0 Platform13.1%
Other68.9%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.
Ritesh_Shah - PeerSpot reviewer
Senior Solution Architect at Hewlett Packard Enterprise
Utilizing key management and seamless single sign-on integration for enhanced user profile management
WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has performed very well, it does what we need it to do, it's reliable, and it doesn't impose any overhead on the user or on the platform."
"It is very scalable; we have a very large customer base: 75 million customers, and about 40 million log in a day, so the scalability is very good."
"It is a pretty complete product."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"Technical support has gotten a lot better."
"If you need the ability for just logging without buying an application and want good security, it’s an awesome solution."
"It will definitely help any company achieve their single sign on goal."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"I would rate the solution's stability eight or nine out of ten."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On, and overall WSO2 is straightforward and does not need customization."
"We are able to use this tool to better secure next generation data centers, which use software defined networks."
"I am completely satisfied with WSO2 Identity Server and would definitely recommend it to other companies."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"The Identity Server has been able to manage our complete user base with ease - including authorization and authentication."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."
 

Cons

"All of the feedback within our team for CA Support is not good. It really is on a very low level, but then it is very specific for CA SSO."
"The GUIs are not very clear, especially when integrating with other products from CA."
"It's stable, but we are finding some compatibility issues."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"We use technical support. It's not the best feature of CA. Lots of enterprise product companies have variable support offerings. CA are not the worst, but they're not the best. They're okay."
"We had some performance-related issues that caused some outages. Outages actually happened pretty frequently back then."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening."
"I think they need to integrate some of the newer types of authentication into the product."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"The solution's licensing model could be more flexible, and pricing could be improved."
"The solution seems to be pretty outdated."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally."
"The solution could improve its development from a user perspective."
"I tried the product but I found it very cumbersome, so I no longer use it."
 

Pricing and Cost Advice

"The licensing is fair for this solution."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The solution's pricing is competitive."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"I recommend conducting a PoC on every available product before choose one."
"CA solutions are generally expensive but for the customer the ROI is big."
"The pricing is reasonable."
"At this time we are working with the open-source version."
"WSO2 Identity Server is not an expensive solution."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
"I have found the solutions license is priced competitively compared to others."
"They should bring in some good pricing models to host the marketplace."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Insurance Company
8%
Marketing Services Firm
8%
Performing Arts
5%
Comms Service Provider
13%
Construction Company
10%
Transportation Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
What is your experience regarding pricing and costs for WSO2 Identity Server?
The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and the self portal, there were no additional pricing concerns.
What needs improvement with WSO2 Identity Server?
Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be beneficial to incorporate those. However, for our current projects, WSO2 Identity Ser...
What is your primary use case for WSO2 Identity Server?
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Manager, instead of using the API Manager's inbuilt key manager, we use WSO2 Identit...
 

Also Known As

SiteMinder, CA SSO, Layer7 SiteMinder
No data available
 

Overview

 

Sample Customers

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about Symantec Siteminder vs. WSO2 Identity Server and other solutions. Updated: March 2020.
893,244 professionals have used our research since 2012.