

UserLock and Symantec VIP Access Manager are two products for access management and security. Based on user reviews, UserLock offers more favorable pricing and customer support, while Symantec VIP Access Manager excels in features and is regarded as worth its higher price.
Features: UserLock is praised for its ease of integration, robust access control capabilities, and ease of use. Symantec VIP Access Manager stands out with its multi-factor authentication, comprehensive policy management, and advanced security features. Users appreciate Symantec's features for providing more comprehensive security solutions.
Room for Improvement: UserLock users mention the need for a more intuitive setup, enhanced reporting functions, and improved user interface. Symantec VIP Access Manager users suggest improvements in documentation, better integration with third-party applications, and enhancements in user experience. Symantec VIP Access Manager shows fewer areas for improvement.
Ease of Deployment and Customer Service: UserLock is commended for its straightforward deployment, ease of setup, and responsive customer service. Symantec VIP Access Manager, while having a more complex deployment process, is noted for exceptional, though sometimes slower, support. UserLock seems easier to deploy, while Symantec VIP Access Manager users feel support is thorough but time-consuming.
Pricing and ROI: UserLock is perceived as cost-effective with good ROI, appealing for smaller budgets. Symantec VIP Access Manager, despite its higher setup costs, is viewed as a worthwhile investment due to its advanced features. Users generally find Symantec VIP Access Manager's higher price justified by the return value it delivers.
| Product | Market Share (%) |
|---|---|
| Symantec VIP Access Manager | 2.0% |
| UserLock | 1.1% |
| Other | 96.9% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 10 |
Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.
UserLock provides advanced Identity & Access Management (IAM) using Microsoft Active Directory, protecting hybrid and remote environments.
UserLock enhances security with multi-factor authentication, single sign-on, and context-aware access controls, tailored for Active Directory environments without requiring complex identity migrations. It offers real-time visibility for IT teams to monitor and control user sessions, effectively preventing account sharing and unauthorized access. With detailed auditing, UserLock supports compliance with standards like ISO 27001, HIPAA, and NIS2.
What features make UserLock valuable?UserLock is implemented in various industries to address specific demands for secure and seamless access management. In finance, it safeguards sensitive data through rigorous login authentication. Healthcare organizations use UserLock to maintain strict compliance with patient information security standards, while educational institutions benefit from its ability to manage and track access in complex network environments. With its flexible integration, UserLock supports industry-specific security protocols and operational needs.
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