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ThousandEyes vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ThousandEyes
Ranking in Network Monitoring Software
7th
Ranking in Cloud Monitoring Software
13th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
19
Ranking in other categories
Digital Experience Monitoring (DEM) (5th)
Zenoss Cloud
Ranking in Network Monitoring Software
76th
Ranking in Cloud Monitoring Software
43rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (28th), Event Monitoring (13th), Server Monitoring (26th), IT Infrastructure Monitoring (52nd), Container Monitoring (7th), AIOps (24th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of ThousandEyes is 2.4%, down from 3.7% compared to the previous year. The mindshare of Zenoss Cloud is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ThousandEyes2.4%
Zenoss Cloud0.7%
Other96.9%
Network Monitoring Software
 

Featured Reviews

Abdalraheem Asha - PeerSpot reviewer
Senior cloud engineering lead and IT project owner at KDD
Has improved collaboration with providers and pinpointed issues across regional networks
ThousandEyes has been the most user-friendly tool I have seen in the past couple of years, making life easier in troubleshooting and helping us find what's happening while offering vivid options on how to use the agents or the server-side tools with multiple options to trace out the issues. The best features ThousandEyes offers include the ability to place two different points or nodes, such as a server or a node in the cloud in my account, then installing agents and tracing the connectivity which helps me build a perfect user experience to check what's happening while users access my resources. I love the dashboards in ThousandEyes and the way I see the results after placing or doing the tests; this is perfect, and I would say this is the best thing. ThousandEyes has positively impacted my organization by raising the customer experience and positive feedback by over 70% due to the complex situation with local service providers, allowing me to resolve user feedback and issues which enhanced the user experience significantly. I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ThousandEyes has positively impacted our organization by enabling us to know if a third-party hosted application isn't functioning properly, allowing us to determine what's actually going on and whether the issue lies on our side or with the application provider."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The most valuable features are integration and ease of use."
"The company provides excellent service."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"ThousandEyes has positively impacted my organization by raising the customer experience and positive feedback by over 70% due to the complex situation with local service providers, allowing me to resolve user feedback and issues which enhanced the user experience significantly."
"The solution's most valuable feature is network security."
"Overall, I would rate ThousandEyes nine out of ten."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The most valuable feature is the flexible discovery mechanism."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The product offers good documentation that helps with initial training."
"It's easy to use."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
 

Cons

"ThousandEyes should expand its application monitoring to monitor some communication applications."
"The solution's network and reporting could be improved."
"Regarding the user interface, I appreciate dropdowns, but I prefer a guided experience where the interface explains itself instead of requiring extensive searching to reach a point."
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"ThousandEyes could improve the dashboards by adding more features."
"The guest portal is hard to use."
"I would like the product to offer more agility."
"It would be nice if the solution covered other areas like server monitoring."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There was a problem with Zenoss and storage monitoring."
"The AI aspect needs to improve."
"It would be ideal if the product offered sound alerts."
 

Pricing and Cost Advice

"The solution costs several thousand dollars per year."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
"The solution's pricing is cheap; I rate it a five out of ten."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
8%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise12
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could focus more on end-users than enterprises, as the solution is powerful, and collaboration with multiple cloud providers should be developed for better test traceability, with the ...
What is your primary use case for ThousandEyes?
My main use case for ThousandEyes is troubleshooting, with a specific example being testing connectivity through IXP to ensure the fastest route in collaboration with service providers over the reg...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

No data available
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about ThousandEyes vs. Zenoss Cloud and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.