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UKG vs ZingHR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

UKG
Ranking in Cloud HCM
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (2nd), Talent Management (5th), Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (5th), AI-Agents for HR (4th)
ZingHR
Ranking in Cloud HCM
27th
Average Rating
6.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Cloud HCM category, the mindshare of UKG is 5.0%, down from 5.4% compared to the previous year. The mindshare of ZingHR is 0.9%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG5.0%
ZingHR0.9%
Other94.1%
Cloud HCM
 

Featured Reviews

Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
Debapratim  Guha - PeerSpot reviewer
Head Business HR at Magma HDI
A cloud-oriented HRMS that needs to be more flexible and improve offline support
We use ZingHR as a human resource management system. It helps us manage recruitment, generate offer letters, and maintain employee database and attendance.  The solution is a cloud HRMS, which makes it a self-sufficient model. You can do a lot of things without taking anybody's help.  ZingHR is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The implementing staff has been very friendly."
"The reliability and the expertise which they deliver are wonderful."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"Talent Management and Business Intelligence are the most valuable features."
"Now that we have cleaned up our data, the reports are much more accurate, and I find the reports to be great."
"I believe it was well worth it based on the former HRIS."
"UltiPro has allowed me to provide management with meaningful and informative reporting."
"I am learning new aspects of the program every week and as new modules open I look forward to what this program will do for our business!"
"The solution is a cloud HRMS, which makes it a self-sufficient model. You can do a lot of things without taking anybody's help."
"The most valuable feature of ZingHR is the data bulk uploading and downloading."
 

Cons

"Customer service is 5/10, not the best. It is hit and miss; also have had to change AMs to get better response."
"We did encounter scalability issues; some information doesn't transfer to payroll core."
"Our deployment had a lot of issues...but with my few months at the company, I am finding these are self inflicted."
"The thing which sours my company's experience with UltiPro is the customer experience; being promised items to find out it cannot be delivered at all."
"I would like to see more consideration in the web to sports teams' payroll."
"Automation, rules for life insurance, etc., are areas with room for improvement."
"Customer service is poor; unless we are being the squeaky wheel, we haven't gotten the best service."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"ZingHR could improve by giving administration users from the front end the ability to make corrections. I am having to do the bulk corrections from an Excel upload from the system."
"ZingHR is not flexible and needs to improve offline support."
 

Pricing and Cost Advice

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"The pricing depends on the number of licenses we buy."
"If you're going for the full suite, it can be fairly pricey."
"The platform is not affordable but also not the most expensive."
"ZingHR is a less expensive solution than others, such as SAP SuccessFactors."
"ZingHR is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Construction Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Construction Company
16%
Computer Software Company
12%
Manufacturing Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
No data available
 

Questions from the Community

What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

UKG Pro, UKG Dimensons, UKG Ready
No data available
 

Overview

 

Sample Customers

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Information Not Available
Find out what your peers are saying about UKG vs. ZingHR and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.