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Prominent pros & cons

PROS

Cortex Cloud by Palo Alto Networks offers impressive AI and automation features for detecting and responding to high-risk threats.
It is highly rated for unifying security in one platform in real-time, enhancing vulnerability analysis, incident response, and compliance reporting.
Incident close rates and mean time to detect and respond have significantly improved, sometimes by at least 40-50%.
It positively impacts organizations by maintaining machine security and allowing teams to quickly find issues through the dashboard.
From a technical standpoint and pricing, Cortex Cloud by Palo Alto Networks is considered stronger than other offerings from ConnectWise or Symantec, providing a single platform for all cloud providers.

CONS

Cortex Cloud by Palo Alto Networks creates confusion regarding names due to its recent introduction.
The pricing of Cortex Cloud by Palo Alto Networks is high compared to competitors like Google.
High pricing makes it challenging to justify return on investment, especially during solution transition periods.
The cost of Cortex Cloud by Palo Alto Networks is high, posing challenges from a commercial perspective.
Palo Alto requires a minimum of 200 endpoints, which is a high threshold for some markets like Italy.
 

Cortex Cloud by Palo Alto Networks Pros review quotes

PG
Senior Cybersecurity Consultant at Ernst & Young
Mar 27, 2025
Overall, Cortex Cloud by Palo Alto Networks is a technically strong product, and I rate it ten out of ten.
Nuno-Santos - PeerSpot reviewer
Cybersecurity Analyst at a tech services company with 11-50 employees
Nov 6, 2025
The AI and automation features in detecting and responding to high-risk threats are impressive; it's one of the best tools regarding AI technology and unifies security in one platform in real-time, improving vulnerability analysis, incident response, and compliance reporting.
Oscar Ojeda - PeerSpot reviewer
Owner at Xelere
Dec 5, 2025
I have seen several benefits from using Cortex Cloud by Palo Alto Networks: It was easy to use and easy to migrate from the IBM platform.
Learn what your peers think about Cortex Cloud by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
reviewer9216065 - PeerSpot reviewer
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Jan 2, 2026
I have absolutely seen improvements in our incident close rates, with mean time to detect and respond reduced significantly, sometimes by at least forty to fifty percent.
reviewer2269782 - PeerSpot reviewer
Business Development Team Lead at a tech vendor with 201-500 employees
Feb 3, 2026
From a technical standpoint or pricing, Cortex Cloud by Palo Alto Networks is a stronger solution in the market at the moment compared to other products from ConnectWise or Symantec.
reviewer1980216 - PeerSpot reviewer
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
Feb 7, 2026
The most beneficial aspect of Cortex Cloud by Palo Alto Networks and Palo Alto in general is that there is a single platform for all cloud providers for securitization.
 

Cortex Cloud by Palo Alto Networks Cons review quotes

PG
Senior Cybersecurity Consultant at Ernst & Young
Mar 27, 2025
Some aspects of the GUI can be confusing and make it difficult for me to find certain options or navigate where needed.
Nuno-Santos - PeerSpot reviewer
Cybersecurity Analyst at a tech services company with 11-50 employees
Nov 6, 2025
Cortex Cloud by Palo Alto Networks is creating some confusion in terms of names because this is recent.
Oscar Ojeda - PeerSpot reviewer
Owner at Xelere
Dec 5, 2025
Overall, I rate Cortex Cloud by Palo Alto Networks as an eight out of ten. I think that it could improve on price, as I know that the Google solution has the best price, and this is one of the conditions.
Learn what your peers think about Cortex Cloud by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
reviewer9216065 - PeerSpot reviewer
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Jan 2, 2026
The pricing is high, making ROI challenging to justify, especially during transitions between solutions.
reviewer2269782 - PeerSpot reviewer
Business Development Team Lead at a tech vendor with 201-500 employees
Feb 3, 2026
The negative aspects or areas for improvement in the product include the fact that the cost might be a bit high, which challenges commercials, but not technically.
reviewer1980216 - PeerSpot reviewer
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
Feb 7, 2026
From the commercial perspective, we have some limitations because Palo Alto has a minimum number of users of endpoints set at 200, which is quite high for the Italian market.