

Find out in this report how the two Cloud Security Posture Management (CSPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
The solution provides a good ROI, especially for regular customers, offering discounts for three-year licenses.
I don't think the tool in itself is very capable of doing that, but we have XSOAR and other tool integrations done on the platform, so this can be accomplished.
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
We have also seen fewer escalations for minor issues because alerts help us catch problems earlier, which indirectly reduces downtime and improves overall efficiency.
If I make it a high priority, they have resolved one query within 20 minutes.
If local Indian support cannot resolve an issue, global tech support aligns promptly within the agreed SLA.
Fast response times and knowledgeable staff who understand the intricacies of the system.
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
For stability, scalability, mean time to response, and potential incident investigation improvements, I would give it a nine or probably even a ten.
Onboarding endpoints and assets on Cortex Cloud by Palo Alto Networks is very easy.
The platform is able to auto-shut certain resources that are not in use through the agentless scan feature.
Datadog's scalability has been great as it has been able to grow with our needs.
Since it is a SaaS platform, we did not have to worry about backend scaling.
We have not faced any major performance issues from the platform side; it handles increased metrics and monitoring loads smoothly.
My impression of Cloud Runtime Security in stopping attacks in real-time is that I have never had an issue where it has let something through, causing an outage or concerns to the customer.
However, now in Cortex Cloud, I have not seen any lag or buffer.
My evaluation of how stable and reliable Cortex Cloud by Palo Alto Networks is very positive.
Metrics collection and alerting have been consistent in day-to-day use.
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Datadog seems stable in my experience without any downtime or reliability issues.
Regarding the generative AI security tool, I know for sure it's Agentic.
The solution is quite premium in cost compared to alternatives such as Wiz.
There is not a clear MSP model compared to other vendors such as CrowdStrike.
It would be great to see stronger AI-driven anomaly detection and predictive analytics to help identify potential issues before they impact performance.
We want to be able to customize the cost part, and we would appreciate more granular access control.
Having more transparent and granular cost control features would make it easier to manage usage.
The solution is costly, with high-end capabilities suitable for enterprises.
Today, it is smart and easy to calculate the licenses.
The setup cost for Datadog is more than $100.
Pricing is mainly based on data ingestion, such as logs, metrics, and traces, and it can increase quickly if everything is enabled by default.
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
AI/ML aids in anticipating remediation for misconfigurations and vulnerabilities, and automatic remediation can be easily configured.
Cortex Cloud by Palo Alto Networks has reduced the time spent on incident investigations, and if I had to estimate, I would say it has cut our investigation time in half.
This simplifies the management of shared responsibility among different people and entities, allowing you to use one single tool instead of having dozens of different tools to orchestrate and integrate.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
| Product | Mindshare (%) |
|---|---|
| Datadog | 2.3% |
| Cortex Cloud by Palo Alto Networks | 2.1% |
| Other | 95.6% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 82 |
| Midsize Enterprise | 47 |
| Large Enterprise | 100 |
Cortex Cloud by Palo Alto Networks enhances cloud security with features like AI/ML threat detection and automated remediation, ensuring real-time protection and efficient management across cloud environments.
Cortex Cloud by Palo Alto Networks offers comprehensive cloud security posture management and runtime protection. It reduces manual tasks and accelerates incident investigation through advanced threat detection and AI-driven anomaly detection. With integration to the MITRE ATT&CK framework, it boosts threat response while reducing incident resolution time. Although users find the UI complex and pricing high, its capabilities in securing AWS, Azure, and other environments, as well as its potential integration with CyberArk, emphasize its enterprise-ready design for cloud transformation across diverse industry sectors.
What are the key features of Cortex Cloud by Palo Alto Networks?Cortex Cloud by Palo Alto Networks is deployed across industries like telecom, BFSI, and manufacturing for robust cloud security. It's leveraged for detecting misconfigurations and vulnerabilities, aiding cloud transformation and compliance with standards such as GDPR and NIST. The integration across cloud infrastructures, including AWS and Azure, supports policy creation and threat management strategies for diverse enterprises.
Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.
Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.
What are Datadog's Key Features?In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.
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