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Cortex Cloud by Palo Alto Networks vs Datadog comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
Qualys TotalCloud enhances efficiency and automation, achieving up to 40% cost savings and over 50% improved asset scanning.
Sentiment score
3.7
Cortex Cloud by Palo Alto Networks boosts efficiency and ROI with XSOAR integrations, though ROI quantification can be challenging.
Sentiment score
6.4
Datadog improves efficiency by reducing response time, optimizing resources, enhancing reliability, and saving costs through better infrastructure monitoring.
We are able to scan all our assets with less human intervention and achieve overall effective outcomes.
Dns architect at a tech consulting company with 1,001-5,000 employees
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
The solution provides a good ROI, especially for regular customers, offering discounts for three-year licenses.
Senior Consultant at a tech vendor with 10,001+ employees
I don't think the tool in itself is very capable of doing that, but we have XSOAR and other tool integrations done on the platform, so this can be accomplished.
Technical Solutions Architect at IBM
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
IT Manager at Liberty Mutual Insurance
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
Sr. Cloud Infrastructure Engineer at a tech vendor with 51-200 employees
We have also seen fewer escalations for minor issues because alerts help us catch problems earlier, which indirectly reduces downtime and improves overall efficiency.
Network Security Consultant at NTT DATA
 

Customer Service

Sentiment score
6.7
Qualys TotalCloud's customer service is praised for responsiveness despite occasional delays, with ratings from seven to ten.
Sentiment score
6.6
Cortex Cloud's customer service is praised for prompt, knowledgeable support and effective troubleshooting, earning high user ratings.
Sentiment score
6.7
Datadog's customer service is generally reliable and efficient, with recent improvements noted, despite occasional delays and communication issues.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Works at a consultancy with 10,001+ employees
If I make it a high priority, they have resolved one query within 20 minutes.
Assistant Security Architect at Cloudnomics
If local Indian support cannot resolve an issue, global tech support aligns promptly within the agreed SLA.
Senior Consultant at a tech vendor with 10,001+ employees
Fast response times and knowledgeable staff who understand the intricacies of the system.
Principle Cloud Architect at a tech services company with 11-50 employees
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Applications Web Services Technical Engineer at Ace Hardware
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
Systems Administrator at Townsquare Interactive
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
Security Engineer at Invitation Homes
 

Scalability Issues

Sentiment score
7.4
Qualys TotalCloud is highly scalable and adaptable, efficiently supporting varied environments and large-scale deployments with robust performance.
Sentiment score
4.5
Palo Alto's Cortex Cloud is scalable and efficient, with easy onboarding, but can be costly for higher licenses.
Sentiment score
7.5
Datadog excels in scalable performance and integration but requires careful ingestion cost management as environments grow.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
For stability, scalability, mean time to response, and potential incident investigation improvements, I would give it a nine or probably even a ten.
Business Development Team Lead at a tech vendor with 201-500 employees
Onboarding endpoints and assets on Cortex Cloud by Palo Alto Networks is very easy.
Assistant Security Architect at Cloudnomics
The platform is able to auto-shut certain resources that are not in use through the agentless scan feature.
Technical Solutions Architect at IBM
Datadog's scalability has been great as it has been able to grow with our needs.
IT Manager at Liberty Mutual Insurance
Since it is a SaaS platform, we did not have to worry about backend scaling.
Network Security Consultant at NTT DATA
We have not faced any major performance issues from the platform side; it handles increased metrics and monitoring loads smoothly.
Cyber Security Consultant at HR Software Solution
 

Stability Issues

Sentiment score
8.4
Qualys TotalCloud is stable and reliable, offering 99.9% uptime with quick support for minor issues and transparent maintenance updates.
Sentiment score
7.8
Cortex Cloud by Palo Alto Networks is praised for its stability, reliability, and seamless security performance without latency or issues.
Sentiment score
8.0
Datadog is praised for stability and reliability, with rare, quickly-resolved issues, especially during peak traffic periods.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It has a lot of scanning mechanisms, which are agentless APIs, eBPF, and cloud agents, that are highly reliable.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
My impression of Cloud Runtime Security in stopping attacks in real-time is that I have never had an issue where it has let something through, causing an outage or concerns to the customer.
Business Development Team Lead at a tech vendor with 201-500 employees
However, now in Cortex Cloud, I have not seen any lag or buffer.
Assistant Security Architect at Cloudnomics
My evaluation of how stable and reliable Cortex Cloud by Palo Alto Networks is very positive.
Technical Solutions Architect at IBM
Metrics collection and alerting have been consistent in day-to-day use.
Cyber Security Consultant at HR Software Solution
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Security Engineer at Invitation Homes
Datadog seems stable in my experience without any downtime or reliability issues.
Full Stack Developer at Townsquare Interactive
 

Room For Improvement

Qualys TotalCloud requires UI improvements, better cloud integration, enhanced support, and optimized reporting, onboarding, and vulnerability detection.
Cortex Cloud's interface and costs challenge users, with needs for improved integration, efficiency, and identity management features.
Datadog needs better alert management, cost control, data representation, API consistency, integration, security, automation, navigation, and educational resources.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Regarding the generative AI security tool, I know for sure it's Agentic.
Cybersecurity Analyst at a tech services company with 11-50 employees
The solution is quite premium in cost compared to alternatives such as Wiz.
Principle Cloud Architect at a tech services company with 11-50 employees
There is not a clear MSP model compared to other vendors such as CrowdStrike.
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
It would be great to see stronger AI-driven anomaly detection and predictive analytics to help identify potential issues before they impact performance.
Operations Manager at a financial services firm with 1,001-5,000 employees
We want to be able to customize the cost part, and we would appreciate more granular access control.
Service Manager at PwC
Having more transparent and granular cost control features would make it easier to manage usage.
Network Security Consultant at NTT DATA
 

Setup Cost

Qualys TotalCloud is costly but justified for large companies due to features, flexibility, and VMware integration efficiencies.
Datadog offers scalable, usage-based pricing but requires careful monitoring to manage escalating costs and optimize feature utilization.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Vice President at Inspira Enterprise
The solution is costly, with high-end capabilities suitable for enterprises.
Senior Consultant at a tech vendor with 10,001+ employees
Today, it is smart and easy to calculate the licenses.
Cloud Security Manager at T-Systems International GmbH
The setup cost for Datadog is more than $100.
Senior Performance and Architecture Analyst at a manufacturing company with 10,001+ employees
Pricing is mainly based on data ingestion, such as logs, metrics, and traces, and it can increase quickly if everything is enabled by default.
Cyber Security Consultant at HR Software Solution
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
Applications Web Services Technical Engineer at Ace Hardware
 

Valuable Features

Qualys TotalCloud offers efficient asset discovery, security posture management, and vulnerability management with excellent integration and threat intelligence features.
Cortex Cloud enhances security management with AI-driven threat detection, automation, and seamless CI/CD integration, reducing response times significantly.
Datadog enhances operational efficiency with unified visibility, integration, customizable dashboards, and comprehensive monitoring across cloud platforms.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
AI/ML aids in anticipating remediation for misconfigurations and vulnerabilities, and automatic remediation can be easily configured.
Senior Consultant at a tech vendor with 10,001+ employees
Cortex Cloud by Palo Alto Networks has reduced the time spent on incident investigations, and if I had to estimate, I would say it has cut our investigation time in half.
Sr. Compliance Analyst at a computer software company with 51-200 employees
This simplifies the management of shared responsibility among different people and entities, allowing you to use one single tool instead of having dozens of different tools to orchestrate and integrate.
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Senior Software Engineer at Los Angeles Times Communications, LLC
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Senior Site Reliability Engineer at a wholesaler/distributor with 5,001-10,000 employees
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
Security Engineer at Invitation Homes
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Cloud Security Posture Management (CSPM)
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
46
Ranking in other categories
Vulnerability Management (11th), Container Security (11th), Cloud Workload Protection Platforms (CWPP) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
Cortex Cloud by Palo Alto N...
Ranking in Cloud Security Posture Management (CSPM)
10th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
11
Ranking in other categories
Vulnerability Management (18th), Cloud Workload Protection Platforms (CWPP) (10th), Cloud-Native Application Protection Platforms (CNAPP) (9th), Data Security Posture Management (DSPM) (10th), Software Supply Chain Security (6th), Cloud Infrastructure Entitlement Management (CIEM) (4th), Application Security Posture Management (ASPM) (6th), Cloud Detection and Response (CDR) (5th)
Datadog
Ranking in Cloud Security Posture Management (CSPM)
6th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (3rd), IT Infrastructure Monitoring (1st), Log Management (3rd), Container Monitoring (3rd), Cloud Monitoring Software (1st), AIOps (1st), AI Observability (1st)
 

Mindshare comparison

As of September 2026, in the Cloud Security Posture Management (CSPM) category, the mindshare of Qualys TotalCloud is 2.0%, up from 1.4% compared to the previous year. The mindshare of Cortex Cloud by Palo Alto Networks is 2.1%, up from 0.7% compared to the previous year. The mindshare of Datadog is 2.6%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Security Posture Management (CSPM) Mindshare Distribution
ProductMindshare (%)
Datadog2.6%
Qualys TotalCloud2.0%
Cortex Cloud by Palo Alto Networks2.1%
Other93.3%
Cloud Security Posture Management (CSPM)
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Risk-based triage has transformed container security and now prioritizes high-impact threats
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances. In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
SJ
Technical Solutions Architect at IBM
Cloud security has improved as AI-driven runtime protection detects threats and reduces incidents
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea about that yet because for that you actually need to use two or three different other tools to make a basic comparison. If you ask me how good the tool is, I would fairly rate it quite high. The tool is very popular, and customers can already see that it is one of the cloud leaders in the security space. The platform had a very good feature which provides documentation links about how to use a specific feature on the UI. It takes you to the proper documentation page where it suggests what to do and tells you about the steps that need to be done for a resource deployment. My thoughts about improving the product which I believe could greatly aid vendors is that it used to be a very user-friendly tool, but now they have incorporated everything under one umbrella. It has XDR, XSOAR, and Cortex Cloud by Palo Alto Networks. Before, we used to have separate modules and separate environments for each of these capabilities or features. Right now, it is a little complex and users would take their own time to know the tool better. This is something that would have been way better, but I would say there would be different opinions on this. Talking about user-friendliness, it has decreased now.
Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Manufacturing Company
16%
Construction Company
10%
Financial Services Firm
8%
Outsourcing Company
8%
Financial Services Firm
14%
Manufacturing Company
9%
Outsourcing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise34
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise50
Large Enterprise100
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
In terms of improvement, remediation still belongs to the cloud team, which is one of the issues we faced with Qualys...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is regarding the cloud visibility that we were not having previously. Previous...
What is your experience regarding pricing and costs for Cortex Cloud by Palo Alto Networks?
I am not fully aware of the pricing and licensing of Cortex Cloud by Palo Alto Networks. The pricing is also based on...
What needs improvement with Cortex Cloud by Palo Alto Networks?
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea...
What is your primary use case for Cortex Cloud by Palo Alto Networks?
The usual use cases for Cortex Cloud by Palo Alto Networks that I have been working with mostly are as simple as dete...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several time...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was t...
 

Also Known As

Qualys TotalCloud with FlexScan
No data available
No data available
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about Cortex Cloud by Palo Alto Networks vs. Datadog and other solutions. Updated: August 2026.
913,924 professionals have used our research since 2012.