The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent.
Datto Endpoint Detection and Response (EDR) is effective in preventing ransomware and offers comprehensive threat detection with detailed reporting and alerts. It integrates easily into existing systems and has a strong support team. Users report high false-positive rates, performance issues during scans, and a lengthy setup process. Customer support response times can be slow, and there is a lack of detailed documentation for troubleshooting.
