There are no valuable features that the product can provide, owing to which my company plans to move to ServiceNow or SAM Pro.
Student at Proteam advisory solutions
Provides stability but needs to improve the hardware and connectors offered to users
Pros and Cons
- "It is a stable solution."
- "The hardware and connectors in the product have certain shortcomings where improvements are required."
What is most valuable?
What needs improvement?
The hardware and connectors in the product have certain shortcomings where improvements are required. FlexNet Manager's connectors are not that good, especially when compared to what Flexera provides its users in general. ServiceNow and SAM Pro's dashboards are very good compared to what FlexNet Manager offers.
With FlexNet Manager, it would have been good if its hardware and connectors were as good as ServiceNow and SAM Pro. ServiceNow and SAM Pro also serve as a CMDB. FlexNet Manager fails to serve as a CMDB, making it an area where improvements are required.
For how long have I used the solution?
I have been using FlexNet Manager for a year and a half.
What do I think about the stability of the solution?
It is a stable solution.
From my experience with large vendors like IBM or Oracle, I can say that ServiceNow and SAM Pro offer good data collectors compared to what FlexNet Manager offers. FlexNet Manager doesn't provide accurate data to its users, owing to which you may have to deal with a lot of false positives. The aforementioned issues don't occur in FlexNet Manager.
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Flexera One
June 2026
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What do I think about the scalability of the solution?
Around 100 to 200 people in my company use the product.
How was the initial setup?
People from Flexera should be involved in the installation process of FlexNet Manager. The updates in the product should be managed by someone from Flexera's team. SAM Pro offers features that allow for auto updates, making it a very easy process compared to FlexNet Manager.
The solution is deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
Based on the enterprise-level packages that my company purchases, I can say that from a price perspective, you can go for FlexNet Manager if you have a very small environment. ServiceNow is better if you have a large environment with a huge number of users.
What other advice do I have?
I only deal with the user side of the product and guide the people in my company on how to work with the tool.
Instead of FlexNet Manager, I would suggest others use SAM Pro, especially those who have ServiceNow deployed in their environment. After a year or two, if you gain good knowledge about SAM Pro. With FlexNet Manager, you may worry about whether the data that you have will get corrupted or not. With SAM Pro, the chances of the data getting corrupted are very low.
Since the tool does work, I rate the overall tool a six or seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees
I like its compliance and discovery, and I like the fact that it provides easy accessibility to raw data
Pros and Cons
- "I like the way it does its compliance. I like its discovery, and I like the fact that it keeps separate hardware and assets and provides easy accessibility to raw data."
- "They could improve their reporting. I'd particularly like them to allow you to schedule it."
What is our primary use case?
I mainly use it for software asset management.
It was in the cloud initially, but my latest one is going to be private.
What is most valuable?
I like the way it does its compliance. I like its discovery, and I like the fact that it keeps separate hardware and assets and provides easy accessibility to raw data.
What needs improvement?
They could improve their reporting. I'd particularly like them to allow you to schedule it.
There should also be configuration management. It has most of the other things, but if they could add configuration management, it would be an all-in-one tool. At the moment, because it doesn't have that, you can't adjust it if you need configuration as well.
For how long have I used the solution?
I have been using FlexNet Manager for the last two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
They were very helpful.
Which solution did I use previously and why did I switch?
I have about 20 years of experience working with Micro Focus Asset Manager. I would recommend FlexNet every single time. The reasons are:
- While Micro Focus Asset Manager is a clever tool and can become cleverer, it has no source of data of its own. It has to be fed by other data sources.
- There are a lot of things that need improvement in Micro Focus Asset Manager. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas.
- Micro Focus Asset Manager also needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.
- Micro Focus Asset Manager is a very complex tool. It takes a lot of work to keep it, and there are a lot of other elements that have to work with it. It is a very hands-on tool.
I'm also using Snow License Manager at this time. I have used it in my current role for 15 months, and I have also used it for about 15 months in a previous role.
How was the initial setup?
I've never installed it, but like all tools, the configuration takes a little while. That's because you've got to get your agents and your discovery in place, but it was fairly straightforward.
What's my experience with pricing, setup cost, and licensing?
It was certainly on a par with the price we were paying for Snow License Manager. It wasn't overly expensive.
What other advice do I have?
I would rate it a nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Flexera One
June 2026
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IT Asset Transformation Lead at a tech services company with 501-1,000 employees
Discovery and data population are easy and quick to handle
Pros and Cons
- "Audit readiness and 100% users and usage calculation helped the organization to save money."
- "Sun Solaris server discovery needs to be improved. Apple Mac OS was not supported fully."
What is our primary use case?
- Multiple OSs
- The global presence of 25K servers and 100K desktops and laptops
- Managing the giant publishers like Microsoft/Adobe/SAP/VMware was a nightmare.
- Reporting the asset information and the current spend is also very difficult for my team with our homegrown discovery tools.
How has it helped my organization?
- Deployment of the agents was very easy, and we completed the entire estate agent installation in a month.
- Easy to manage the users/application, and the procurement data allows me to push the data to CMDB in a fraction of a second.
- Workday integration is one of the best helps to manage the users against the systems.
- Audit readiness and 100% users and usage calculation helped the organization to save money.
What is most valuable?
- Software normalization is really good.
- Discovery and data population are easy and quick to handle.
- Roles and responsibility can be managed according to the organizational structure using AD.
What needs improvement?
- Sun Solaris server discovery needs to be improved.
- Apple Mac OS was not supported fully.
- Naming conversation needs to be improved.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's a stable product; the only thing is you need to be conscious while designing the server architecture.
What do I think about the scalability of the solution?
It has little difficulties if you are using it on-prem due to license requirements and the system requirements.
How is customer service and technical support?
Normally the SLAs will take time, as they will often come for meetings to provide solutions.
How was the initial setup?
Slightly complex but their notes can be used.
What about the implementation team?
Vendor team engagement is mandatory -- their level of expertise is mid-level.
What was our ROI?
30%.
What's my experience with pricing, setup cost, and licensing?
The subscription-based model would be best for a medium and small organisation.
Which other solutions did I evaluate?
- CA
- Open iT -- Eracent.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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