Fortinet FortiMail Reviews

It is an email security solution used to protect the email from spam, phishing, and URL redirection attacks. I used to place Fortinet FortiMail just after their internet server. So they create multi-layered architecture to protect their servers, their users, or SMTP servers from spam emails. One of the users is only using Fortinet FortiMail to relay the outbound email because he is facing some issues. The mailbox they have is not able to send bulk emails, for example, at the bank, they used to send bulk emails regarding some offers or advertisements. The SMTP server must be expandable email.

They have a feature called CDR, Content Disarm, Reconstruction, click protection, and DLP for encryption purposes.

I have faced issues from one of the customers that they received spam emails. I think they need to look into it and improve their signatures. They can do this by adding more signatures to block spam emails.

I have been working with Fortinet FortiMail for the past three years now.

It is stable and we have not experienced any technical issues with Fortinet FortiMail.

Technical support is very good. 

They provide two types of Fortinet FortiMail. The first one is the box you need, the hardware. You just have to mount it in the rack and there is a configuration, actually, that you have to learn. If I am going to configure that it will take three to four hours. Then we can launch it live and move it into the production environment. Then there are other solutions that are VM-based and their configuration is the same, but the two differences are that it is not a physical box but a virtual machine and requires designing like ESXi or Hyper-V.

Fortinet FortiMail has an annual license agreement.

I would rate Fortinet FortiMail an eight out of ten.

Our primary use case for this solution is securing mail releases, as it serves as our central server. For example, multiple domains have multiple mail services. To authenticate the request coming from the mail service, we require security to implement Fortinet FortiMail and establish the mail request. All domains are added to Fortinet FortiMail, and the primary protection for all domains is done with Fortinet FortiMail. We deploy the solution on a private cloud.

In some of our research facilities, research teams use multiple mail services to research mail servers. This solution can be used in the local domains since Fortinet FortiMail can authenticate every mail server, thereby solving blacklisting issues. Typically this global blocklisting happens when our unauthenticated emails come from our domain and public APs. So, when unauthenticated emails come from the public AP, they blacklist the public AP. Through Fortinet FortiMail, we can perfectly authenticate each local mail service and mail release so that only authenticated mail goes out from our domain.

The anti-spam feature is very valuable. For example, recently, some recent spam mails were correctly blocked by Fortinet FortiMail. Additionally, the solution has an excellent user interface.

The solution could be improved by providing a virtual machine facility with a complete set of options in the VM setup and by enhancing the clarity of the information supplied for content filtering. Additionally, in the next release, we would suggest that Fortinet FortiMail be added as an add-on to Fortinet Firewall itself. It can be included as a module and added to the Fortinet Firewall.

We have been using this solution for eight years and are currently using the latest version.

The solution is stable.

The solution is scalable. We have between 5,000 and 10,000 users using the solution in our organization.

Our experience with customer service and support has been moderate. I rate it a six out of ten.

Neutral

The initial setup was difficult so we used Fortinet support to guide us through implementation. Deployment took three days.

Unfortunately, I cannot comment on the exact licensing price as the accounting department handles it, but it is more expensive than most competitors.

I rate this solution an eight out of ten. The solution is good but can be improved by including a virtual machine facility with a complete set of options in the VM setup and enhancing the content filtering feature. My advice to new users of this solution would be to use Fortinet and FortiMail together because they are super tools when combined.

The product is the main gateway to protect us from spam and/or malicious mail activities.

It is a great product.

The product is easy to use.

Its performance is very good and it is stable.

We've found the product offers fair, reasonable pricing.

The security is quite good overall.

It could continue to improve the user experience.

It is not easy to install.

In terms of FortiMail, we have been using it for about five years. 

We have found the solution to be very stable. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. 

We have about 1,000 users on the solution currently.

I'm not sure if we plan to increase usage. I don't have visibility on those types of decisions.

Technical support is good. We depend on them a lot and contact them often. We contact them approximately once a month.

The initial setup is not easy to handle on your own. I, for example, required the assistance of a vendor.

The initial deployment took about 14 working days, about half a month or so.

We have two technical people, engineers, that can manage the product.

I needed help from the vendor. I did not implement the solution myself. 

The pricing is very good. It's not overly expensive. 

We pay a yearly licensing fee.

We are using the latest version of the solution.

I would rate the solution ten out of ten. We've had a good experience with the product.

I'd recommend the solution to other users and organizations.

We use Fortinet FortiMail for our email gateway. It's an anti-spam. It secures emails from all anti-spam emails, as well as Malware, which is an email from phishing attacks, from whatever Malware is in the email, that are sent to the company as well as outbound emails. 

We are using InPost to secure both inbound and outbound emails. As a result, no one, not even from within the company, can send an anti-spam message to the outside world.

It's a very good product.

The integration with FortiSandbox is good, and something that we utilize often.

FortiSandbox refers to any files that are sent via email. FortiMail takes the file and forwards it to the FortiSandbox to analyze the file and sends the report to the FortiMail, who can then release or stop the email.

Both logging and reporting are very good, as well as the antivirus profiles, content emails, content profile, and application profile.

They have good transparency of customizations.

We use all of the product's features, including anti-spam profiles, content profiles, and antivirus profiles.

High Availability needs improvement. It doesn't have good HA.

It has a lot of flexibility and customizations, but it's a lot. If you don't know what was done, you will be lost, you know that one. As a result, the customization possibly affected the complexity of the configuration.

I have been working with Fortinet FortiMail for six years.

We are working with version 6.0.

Fortinet FortiMail is a very stable solution.

We didn't need to think about scalability because we didn't have a use case.

We have 250 users in our company.

We are now using it for more than just email security. It functions as the SMCB Gateway, which is in another mode.

Technical support is very good.

The initial setup was very straightforward.

We don't require a lot of staff to maintain this solution.

This solution is used extensively. We rely on it to keep our emails secure.

The first installation was done through FortiMail, and we then deployed it two or three times more.

The vendor assisted us the first time it was deployed.

The pricing is good.

Licensing fees are paid yearly.

There are no additional costs.

I believe that the only thing you may require in the initial deployment is assistance from Fortinet itself to show you how to deploy it. It is better t have a good experience and gain knowledge to avoid false positives.

I would rate Fortinet FortiMail a nine out of ten. It has most of all of the features that we need.

The solution is easy to use and easy to configure. It has a very high level of security through special licensing with solutions like FortiGuard, sandboxing solutions in the cloud, and URL rewriting solutions. They are very helpful and secure.

We can install FortiMail products in two different types of installations. One is the security gateway, the inner gateway, and the other is the enterprise mail server. But we never used this product as an enterprise mail server, only a security gateway.

The logging information is sometimes not clear or easy to understand. When the product drops or rejects an email, it is hard to understand what was the original reason why this email was blocked. The logging and the troubleshooting have to improve.

The Forti solutions are not easy to use. We can learn how to use them, but they are not easy. Suppose you must deal with different types of Fortinet products, such as FortiMail, FortiGate, and FortiAuthenticator. In that case, you have to use many different types of troubleshooting, such as through CLI commands and parameters, and it's not too easy to know those off the top of your head.

I've worked with Fortinet FortiMail for four or five years.

I rate FortiMail's stability a ten out of ten.

I rate FortiMail's scalability a nine out of ten. My clients are typically medium to enterprise-sized businesses. Enterprise and medium businesses are not the same from a Fortinet point of view. Especially here in Hungary, which is a little country. When we consider a company enterprise-sized, it might be considered a medium-sized company in the international environment.

I like Fortinet's technical support. But it could always be better.

Positive

I rate the initial setup a nine out of ten.

If there is only one gateway in the environment and it's the first deployment, it's easy. However, the initial setup can be difficult if you have to integrate and migrate from different products or solutions.

It took about a week to deploy the solution. But it depends on the difficulty of the environment. Sometimes, we must migrate policies, rules, and other configuration parts from different old mail gateways, such as Symantec Brightmail. And it's not too easy to configure all of the parameters exactly in the new environment.

FortiMail is not cheap. The basic license is not bad, but the high level of solutions is not cheap. Our customers like the basic license but find it too expensive to buy detailed technical solutions.

I rate Fortinet FortiMail a nine out of ten.

They offer a range of features like firewalls, email, endpoint security, etc. Fortinet’s support services are good. We can provide a demo for customers to see email filtering during their POC.

The product's cybersecurity features could be better compared to Proofpoint.

I have been using Fortinet FortiMail as an integrator and reseller for four years.

The product is stable.

The product is scalable.

The product's technical support team is good.

Some customers find Fortinet easier to use, while others prefer Proofpoint. There are differences in catching malicious emails and handling false positives in both solutions. Based on customers' feedback, Proofpoint is often seen as more robust but comes with a higher cost.

The initial setup is easy. Anyone with an experience in email security solutions can install it. Deployment time depends on the environment; it may take as little as two days or up to two weeks. It requires one executive to implement and maintain it. The product needs tuning every one or two months for maintenance. The engineer has to check for email caches.

Fortinet FortiMail is inexpensive.

You have to consider the specific environment's requirements, including the cost and its impact on the business while looking for a vendor.

I rate Fortinet FortiMail a seven out of ten.

We use this solution to put the server on the FortiMail server. Users acquire a domain, and use emails from the the FortiMail server.

The solution has a user-friendly interface. It is easy to deploy and handle. You can easily troubleshoot the issues of the solution.

The product should work on licensing and provide more detail once the license is selected for the customer.

I have been using Fortinet FortiMail since last month. We are a partner of Fortinet.

Fortinet Fortimail is a very stable product. I have compared it with Barracuda devices, and they filter mail servers. Customers prefer Barracuda, but I propose the FortiMail server. Barracuda is expensive compared to FortiMail. I ensure support to customers during the deployment times if they go with Fortinet.

I rate the solution’s stability a nine out of ten.

Support is very good. They provide timely support to the customer. 

Overall, I rate the solution a nine out of ten.

I have used Barracuda but it is more expensive than FortiMail.

The solution’s initial setup is configurable and easy to manage and handle.

Fortinet Fortimail has reasonable pricing.

FortiMail is easy to integrate, deploy and troubleshoot the issue. I always recommend it to the customer.

Email is a major part of communication in most organizations, and Fortinet FortiMail is used to protect the mail system from attacks and unwanted commercial emails. It is also used for authenticating the sender and ensuring secure communication.

One major benefit of the Fortinet FortiMail product is its ease of management. Second, it offers a sender authentication feature that can be used at the gateway or with third-party applications. These are some of the valuable features.

I would like to have an indicator for compromised features, also known as an IOC. My clients have issues with the current email search functionality. They have to search for emails and sometimes cannot find them because they don't have the current timestamp.

I have been working with FortiMail for around seven years now, and it's one of the solutions that I use in my designs.

I would rate stability an eight out of ten.

I would rate scalability a six out of ten. It has a flexible model, and it is effective for small, medium, or large companies.

All Fortinet products are easy to implement. I haven't worked in a technical role for a while. But I have worked with FortiGate, FortiADC, and sometimes with FortiManager for the customer. It's not a complex solution.

I have used Cisco products. Fortinet model does not depend on users, whereas for Cisco, the licensing is dependent on the number of users. I do know that Cisco is more expensive for us than FortiMail.

Overall, I would rate Fortinet FortiMail a seven out of ten.

We mainly use Fortinet FortiMail as an anti-spam solution.

Overall, I'm satisfied with Fortinet FortiMail.

I like that it has reasonable pricing. I also like that it's very good compared to its competitors and has many features.

I like the anti-spam and security features of Fortinet FortiMail, and that its features complement each other.

A room for improvement in Fortinet FortiMail is that it's hardware-based. It only has a hardware version.

I also didn't find the solution scalable, so that's another area for improvement.

My experience with Fortinet FortiMail is ten years.

Fortinet FortiMail is a very stable solution.

Fortinet FortiMail is not scalable because once you connect to a model, you're stuck with it. It isn't a good fit for enterprise companies.

Fortinet FortiMail has excellent technical support.

Fortinet FortiMail is easy to deploy.

We deploy Fortinet FortiMail for customers. We have a technical team that handles the deployment.

I find Fortinet FortiMail pricing reasonable. 

There's no additional cost apart from its standard licensing fees.

My company is a reseller for Fortinet.

I primarily work with Fortinet FortiMail and Fortinet FortiGate, but with FortiADC, not so much.

My customers use Fortinet FortiMail, but my company also uses it as a Fortinet partner.

I mainly deal with sales and scoping for Fortinet FortiMail and other Fortinet products.

My rating for the solution is a ten out of ten.

I use FortiMail for email security, ransomware and phishing protection, risk and compliance, security, and automation.

FortiMail's dashboard is somewhat complex and could be made simpler. Its integration could also be easier.

I've been working with FortiMail for four to five years.

FortiMail is a stable product.

FortiMail is scalable.

Fortinet's support system lags behind the rest of its offerings and needs to be fine-tuned and polished.

The initial setup is straightforward.

FortiMail has extra charges for installation, configuration, and project management.

I recommend FortiMail to other users and rate it eight out of ten.