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reviewer1855467 - PeerSpot reviewer
Project Assistant at a government with 10,001+ employees
Real User
The workflow is nicely defined, making the processes more accessible for beginners
Pros and Cons
  • "GoAnywhere centralizes data exchanges, helping to facilitate file transfers between our critical systems."
  • "The security could be upgraded to address novel cyberattacks. I'm not sure whether the product's security is being updated periodically."

What is our primary use case?

Batch jobs are defined in GoAnywhere, which interacts with multiple agencies across public safety applications. The files are transferred securely from an IBM  middleware environment like WebSphere Application Server to GoAnywhere. From there, they go to the vendors or the file consumers.

We are not dependent on any operating system. We've always worked with all flavors of OS, including AUX, Linux, and Windows. The product is multi-platform and we tend to use enterprise Linux OS, like Red Hat and OpenShift. 

How has it helped my organization?

GoAnywhere makes functions easier because we don't need to do all the scripting for managed file transfers. We can do transfers from a user-friendly UI. The solution also centralizes data exchanges, helping to facilitate file transfers between our critical systems. The workflow features enabled us to eliminate manual processes and unsecured file-transfer methods.

GoAnywhere helps the organization do jobs more efficiently. It saves time that the team can spend elsewhere. We can allocate resources to other activities or priority tasks. It also allows us to process much more data and documents.

The product can automate submissions of regulatory documentation, which is crucial for our end-users. We are responsible for setting up the infrastructure that other state agencies use. It's critical for us to transfer a variety of documents across the board.

Automated scripts running through GoAnywhere are essential because we work in public safety, which involves 24/7 transfers. Automation improved our efficiency many times over. 

It's difficult for me to quantify how much time we saved by automating scripts because this process has occurred over more than a decade. I'm certain that it saves lots of time, but I can't precisely say how much. 

GoAnywhere doesn't completely replace our other solutions. We can eliminate some custom scripts, but other agencies use different FTP solutions, such as IBM Sterling. 

What is most valuable?

It's easy to define the jobs in GoAnywhere's user interface. It's one of the easiest to use. It's comparable to other enterprise FTP products like IBM Sterling, but we find this a little more straightforward. The workflow is nicely defined, making the processes more accessible for beginners. It's critical that GoAnywhere enables us to limit access to sensitive data inside our network so that only verified users can access it.

We don't need to write custom programs or have any specialized programming knowledge. The ability to use GoAnywhere without custom scripts saves developers lots of time. We eliminated around 100 custom scripts.

What needs improvement?

The security could be upgraded to address novel cyberattacks. I'm not sure whether the product's security is being updated periodically. 

Buyer's Guide
GoAnywhere MFT
May 2025
Learn what your peers think about GoAnywhere MFT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

For how long have I used the solution?

I took over the team responsible for GoAnywhere in the last two or three years. My team lead has managed the solution for the last 12 to 15 years. 

How are customer service and support?

I rate GoAnywhere's support a nine out of ten. They're excellent. 

How would you rate customer service and support?

Positive

What other advice do I have?

I rate GoAnywhere MFT a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Business Intelligence Developer at Food distribution company
Real User
Provides a layer of transparency across the business, allowing teams to see what others are working on
Pros and Cons
  • "When we were doing the demo, we took one project from the old system and got it running in GoAnywhere in less than 30 minutes. That says a lot. I've written queries and understand code, so I'm not a novice. Still, I think that's pretty impressive for a software product to be able to deliver a functional use case in half an hour."
  • "API functionality wasn't part of our initial unit testing because it wasn't necessary then. However, shortly after implementing GoAnywhere, two different vendors approached us to do API transactions. We checked to see if GoAnywhere could do this and found that it was supposed to have that capability, but it broke down."

What is our primary use case?

We selected GoAnywhere to replace an on-prem custom-built C# ASP.net solution that we had inherited as a part of an acquisition of another company. We didn't want to maintain that solution in-house, so we searched for third-party providers that might offer some MFT solutions with EDI as a bonus. GoAnywhere checked all of our boxes. It was an easy choice in terms of costs, features, and support. 

Right now, I have three teams working with it: analytics developers, data engineers, and software developers. We're a pretty small house. There are four people in software development. The analytics team is supposed to have six, but we're currently at four. We should have two data engineers, but we now have one.

We have not yet implemented their FTP server. We own it but haven't installed it yet. We purchased the FTP portion of the software about six months ago because we were looking to replace our internal FTP solution. It was a project that we put on the back burner. After seeing the MFT product and how it performed, we felt pretty confident that we could migrate to their FTP platform as well. We were pleased with their support and performance on MFT, so it made sense for us to consolidate FTP into GoAnywhere.

How has it helped my organization?

One of the ways it has improved how we function is centralization, but that was somewhat of an unintended consequence. The initial purchase was intended to replace a specific application, but at least three other teams are currently using the application to move data internally within our network or to external providers. 

It has provided a layer of transparency across the business, particularly for our IT staff, allowing teams to see what others are working on. Even though I may not have worked on a package that interfaces with our buying software, I can see the packets out there. I can see who built the packet and what's in it. If they're not there and something goes wrong, we can troubleshoot across teams. It also creates opportunities for cross-training and cross-team support. 

I can't say that GoAnywhere's workflow features have eliminated any manual processes because the solution it replaced was already automated, so there weren't necessarily manual processes there. However, it has also allowed us to onboard other projects because the automation method is easy. 

It's hard to quantify the direct impact GoAnywhere has had on our operations because so much of it is behind the scenes. Our end-users just know that the data is flowing, so that reliability is something they won't notice. I also wouldn't say that it eliminated workloads per se because we merely moved from one system to another. But if we were starting with no automated solution in place, it would significantly reduce the workload. Of course, it would depend on the workload you're attempting to replace. From a monitoring and design perspective, it could potentially cut your workload in half. GoAnywhere hasn't helped us shift staff members to other tasks because we're a pretty lean shop, to begin with. Our plates are full regardless.

What is most valuable?

The user interface is highly intuitive, which has streamlined migration from our old solution. I say that with the caveat that we're a pretty technical house, so we have a reasonably strong skill set. When we were doing the demo, we took one project from the old system and got it running in GoAnywhere in less than 30 minutes. That says a lot. I've written queries and understand code, so I'm not a novice. I still think that's pretty impressive for a software product to be able to deliver a functional use case in half an hour.

GoAnywhere's workflow features eliminate the need for custom programs and scripts for file transfers, which was pretty critical, given the software we were replacing. While it was an internally built application, a custom script was written for each interface that had to be maintained long-term. So to convert those to a system that could build, maintain, and scale those functions out of the box was pretty critical for us.

What needs improvement?

There have been a few things that GoAnywhere couldn't handle. We discovered one recently that was beyond the scope of our original requirements. API functionality wasn't part of our initial unit testing because it wasn't necessary then. However, shortly after implementing GoAnywhere, two different vendors approached us to do API transactions. We checked to see if GoAnywhere could do this and found that it was supposed to have that capability, but it broke down. It completed the transaction, but it didn't correctly parse the JSON. Specifically, heavily nested JSON files break down when it attempts to parse the data.

There's a workaround. You have to reorganize the JSON file, and then GoAnywhere can read it. We went in a different direction since we didn't want to be hacking our solution. Their JSON readers aren't fully developed. When we implemented it, their EDI was in its infancy. We've been very successful with the EDI implementation, but there are a few pieces in their EDI implementation that are a little bit clunky. 

We had a meeting with them a couple of weeks ago because they're looking to advance that side of the product and wanted our input on what we would change in the EDI section. We gave it to them. It's an area they are looking to develop. I would recommend they continue to build in that space.

For how long have I used the solution?

We purchased GoAnywhere about a year and a half ago, but we've only been actively using it for the last nine months. After buying it, we put off implementation because we were in the middle of a massive integration. We had about 67 different applications undergoing migration, so GoAnywhere just had to wait its turn.

What do I think about the stability of the solution?

So far, GoAnywhere has been highly stable. We've had minimal downtime, and the downtime we've had has been due to other system upgrades. For example, we upgraded our internal FTP server but neglected to open the firewall ports after the upgrade back to the GoAnywhere server. That's more of a systems issue rather than a problem with GoAnywhere. I can confidently say GoAnywhere has been up 99.9 percent of the time since we first installed it.

What do I think about the scalability of the solution?

GoAnywhere allows us to continue expanding our data integrations because we already had a pretty robust integration across the board before we implemented it, and it continues to scale well. When a new vendor comes on board with new specs or a new type of connection, 99 percent of the time we can say that GoAnywhere can do that, and we start building out the implementation and the automation process.

We continue to grow, and we haven't seen any performance issues yet. We had a few problems with logs, but that was resolved in 20 minutes with a call to support about where we store our logs and how we make them more efficient. At this point, we probably have roughly 200 jobs running daily. Some of them monitor files, a folder, or an FTP site every five minutes 24 hours, seven days a week without any significant performance degrades.

How are customer service and support?

The individuals who provide support are very knowledgeable about their product, and we don't go through multiple layers of support. We get answers fairly quickly, and it escalates to the right person quickly as well if needed. I would rate HelpSytems support nine out of 10.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup was very straightforward. Of course, we paid for training, but it's an intuitive application. The time-to-value was closer to a month. It took us about a month before we had value-producing projects running. 

Regarding maintenance, we maintain it in a hybrid sense. Because we're such a small shop, I and someone from the software development team have admin access to the servers, and so does our systems administration team. It's more like cross-training. The solution requires minimal maintenance. It is a solidly performing application, so we don't see a lot of issues or downtime.

The updates all go smoothly. When there's an update, we're relatively confident that we can apply this. We've gone through enough release cycles that we know a new release won't break stuff. We'll roll it out, and our software's back up 30 minutes later.

What was our ROI?

A lot of our data streams are revenue-related. We're sending invoices to customers so that they can automate payments. Often, that's contractually based but roughly 30 percent of our customer-facing business involves data integrations. Without GoAnywhere, we would potentially lose business if we couldn't meet the contractual obligations of data transfers.

Which other solutions did I evaluate?

We looked at four different products about a year and a half ago, and GoAnywhere came out on top. One of the solutions we looked at was Microsoft SSRS. We are a Microsoft shop, so that's one we looked at, and we checked out Azure Logic Apps. We also got estimates from a third-party software development company to develop a custom solution.

To make the final decision, we looked at a few factors. The cost was a big one for us. We weren't willing to spend a ton of money replacing this particular product. But the other one was what we call "feature completeness." Specifically, we needed to do managed file transfers with our vendor partners. We wanted to custom-build our queries using SQL and DB2, connect to various sources to generate files, and then transfer those files via FTP, SFTP, or any number of different connection mechanisms.

We also had some EDI that was a part of a different software implementation but super expensive. That ended up being a bonus of GoAnywhere. They had recently started implementing some EDI functionality at a much lower cost.

What other advice do I have?

In its class, I'd give GoAnywhere MFT a nine out of 10. It does what it does exceedingly well. If you're implementing GoAnywhere, I recommend taking advantage of their support and training. It's excellent. Even if you already have a solid technical background, you'll have some "aha" moments just learning how they built the application. From my perspective, the cost of training is minuscule compared to the return. It gives you a good understanding of how the software works as well as how to build and troubleshoot workflows.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
GoAnywhere MFT
May 2025
Learn what your peers think about GoAnywhere MFT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
System Administration at a insurance company with 10,001+ employees
Real User
Meets all our needs, stays up and running, and gives us the confidence that the data is going to be securely transferred
Pros and Cons
  • "If I have a job that I need to run on the system and I want the data transferred, I can use GoAnywhere and schedule it on a daily basis, a weekly basis, or whatever, and it does the job for me to transfer the files over to the other systems, or back and forth."
  • "The process of adding a vendor is very easy. You just point and click. You create your job, schedule, and project, and off you go. You just need to know what the processes do when you add in a new job that runs daily and so on. For us, it is not a problem, but maybe the documentation on that could be a little more straightforward. We, however, have no problems figuring that out. It is pretty straightforward for us."

What is our primary use case?

The primary use case is basically to push data, SFTP, and FTP to other vendors offsite. So, it is all secured. We like it because of the security features in it.

In terms of deployment, it is a local standalone system.

How has it helped my organization?

It centralized the exchange of data between systems, employees, customers, and trading partners. It is important to us because it is all secured and encrypted. It is a very well-known product for this type of thing, and we have confidence that the data is going to be securely transferred to the other site. Because we deal with finances and stuff like that, we have to make sure it is secure.

It eliminates the need for custom programs and scripts for file transfers, but we do have some scripts. For the most part, it meets what we need to do, and we don't have to interfere with any scripting or anything like that. A lot of it is basically pointing, clicking, and putting in your information, and off you go.

Its workflow features helped us to eliminate manual processes. We do the same thing every day. We have things set up in the schedulers, and it automatically does them. If there are any issues, we get a report and look into it to see what was the issue. Usually, it is because the line is disconnected, the other system is down, or we have a problem with our network. 

The automation of file transfers has helped us to reduce workload in our organization. We've all been using it, so for us, the reduction has always been there, and it has always been the same. If we had to do it manually, it would take a lot longer.

What is most valuable?

If I have a job that I need to run on the system and I want the data transferred, I can use GoAnywhere and schedule it on a daily basis, a weekly basis, or whatever, and it does the job for me to transfer the files over to the other systems, or back and forth.

It stays up and running. If there is an error with a job, it provides us reports. It is easy to understand.

It is very comprehensive in terms of workflow features. It gives us a lot of options and is also easy to implement. It meets all our needs. We've always been using it, so all we know is GoAnywhere. For the AS/400 system, GoAnywhere is perfect.

What needs improvement?

The process of adding a vendor is very easy. You just point and click. You create your job, schedule, and project, and off you go. You just need to know what the processes do when you add in a new job that runs daily and so on. For us, it is not a problem, but maybe the documentation on that could be a little more straightforward. We, however, have no problems figuring that out. It is pretty straightforward for us.

In terms of features, it is perfect for the way we use it. They just need to keep up with the security stuff, and that's about it. They should make sure that GoAnywhere or HelpSystems stays on top of security, and they're dealing with all the necessary issues that come up on a daily basis on the internet with the security. Other than that, all our needs are being met. The way it is right now, it is perfect for us. We have no other needs for it. We're definitely not asking HelpSystems for any improvements. So, we're fine and satisfied with it.

For how long have I used the solution?

It has been here well before my time. It has been more than 10 years.

What do I think about the stability of the solution?

Its stability is perfect and excellent. It doesn't go down. I don't think we've made any calls for support on this product all year. So, it is perfect for us.

What do I think about the scalability of the solution?

It doesn't matter. For our purposes, it is just fine the way it is. We've got nowhere to scale it to or scale it down. 

In terms of the number of users, I'm the administrator, and all we do is run jobs. There are basically maybe 40 vendors that we SFTP or FTP to and that's it, but individuals don't use it. We added another vendor just the other day, and the process of adding a vendor is very easy for us. So, as new vendors come on board, its usage increases, but there is a very slow addition to this. It is just not a super-growing area for us. 

How are customer service and support?

Their support is great. They've always been there whenever we had any issues. They always provided a prompt courier service. They were very professional and patient, and there were no issues. I would rate them a 10 out of 10.

Which solution did I use previously and why did I switch?

All of us here have always worked with GoAnywhere, and it has worked well. We haven't had the need to go out and source another solution. So, we just leave it.

Usually, on other systems I have worked with, I do things myself with just FTP scripts and stuff like that, but on this system, we have to have something like this. It has got to be controlled because of the sensitivity of the data. So, I haven't had any other product knowledge. It has been working fine, so we just leave it. If it ain't broke, don't fix it.

How was the initial setup?

I joined this company after the implementation of this solution. 

What was our ROI?

For the money we make using this, it is well priced. Without it, we would be in trouble. If something broke and we couldn't get that data through, we're going to be losing a lot of money. So, I guess the return on investment is always great because the data is getting out. It is not that we make money per data that we send out. It is just that the data that goes out is very critical to the revenue stream.

What's my experience with pricing, setup cost, and licensing?

I get the invoices, and its price is fine and appropriate. It is well priced. Even if it was double the price, we'd use it. For us, it is indispensable. We're not going to go anywhere else.

There are no additional costs. Its licensing is good. There is just one charge that we get. That's it.

What other advice do I have?

I would advise others to go for it. It is a great product. If there are any issues, the support is there, and they're very helpful and right on the case.

I would rate HelpSystems GoAnywhere MFT a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2542065 - PeerSpot reviewer
IT & Security Manager at a manufacturing company with 11-50 employees
Real User
Top 20
Provides a centralized and secure way for our file transfer needs
Pros and Cons
  • "It streamlines the files. Anyone can go pick up the file that we give access to. It is great."
  • "For us, it is perfect. It is a good solution that we are using, and we are going to continue to do so. However, it should be advertised more as a solution. I did not see it out there beforehand."

What is our primary use case?

We are using it for all our file-transferring needs. We mostly use it for confidential files and larger files. We want to securely send the files that are on the confidential side. We feel it is very secure for sending a file over.

How has it helped my organization?

By implementing this solution, we wanted to have a centralized place for all our file-transferring needs because previously, there were too many ways. It was done by email. It was done through FTP. Everyone was trying to find their own solution. This way, we could centralize it and make sure that everyone is using the same tool.

We use it with Office 365. We have a single sign-on, and we have implemented it with every deployment of a laptop.

It works seamlessly. There are no issues. It has been excellent. It is so easy. It is very user-friendly. There are never any issues. There is a lot of flexibility with it, and we are staying compliant, so it is very important.

It streamlines everything and keeps things centralized. There is also automated scheduling.

For us, cybersecurity is very important, and GoAnywhere MFT keeps us very secure. That is a very good benefit. We have a centralized place for file transfers. People do not think of other options, such as using Dropbox or sending files by email or FTP.

GoAnywhere has saved us time in connecting securely with the third parties we need to collaborate securely with. It is hard to say how much time it has saved, but we do not need to discuss how we are going to send a file securely. We used to waste a lot of time previously.

What is most valuable?

It streamlines the files. Anyone can go pick up the file that we give access to. It is great.

What needs improvement?

For what we are using it for, it is doing the job, so I would not be able to say how to improve it. For us, it is perfect. It is a good solution that we are using, and we are going to continue to do so. However, it should be advertised more as a solution. I did not see it out there beforehand.

For how long have I used the solution?

We have been using GoAnywhere MFT for the past six months. They gave us a free trial, and we liked it, so we made the purchase.

What do I think about the stability of the solution?

It is very stable. We have not had any issues.

What do I think about the scalability of the solution?

It is scalable. 

We have 25 users using this solution. It is one company. We are just 25 people. It is a small company.

How are customer service and support?

We did not require any support. It is very simple. We are only using the file transfer, so it is very simple.

Which solution did I use previously and why did I switch?

We were not using anything before. That is why it is such a great solution for us.

How was the initial setup?

We have the cloud solution, The cloud provider is AWS.

I was involved in its deployment, and there were no problems. In terms of the implementation strategy, we just had a team meeting about it. I informed everyone and then implemented the credentials.

It does not require any maintenance.

What about the implementation team?

I did not need any external help.

What was our ROI?

The best benefit is time and security.

What's my experience with pricing, setup cost, and licensing?

I find it to be very fair. It is very good.

Which other solutions did I evaluate?

We did not evaluate other options. I trust Fortra, and I use them for other solutions. That is why I went to them with a scenario, and they got back to us about using this system.

What other advice do I have?

I would highly recommend this solution. I am a big believer that you get what you pay for.

We do not use GoAnywhere's Secure Forms. We are using this solution for simple file transfers. We are not getting too complex with it. We also do not make use of the GoAnywhere agents or the GoFast feature.

I would definitely rate Fortra's GoAnywhere MFT a ten out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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PeerSpot user
Steve Ballantyne - PeerSpot reviewer
Network Infrastructure Security Architect at Knox Community Hospital
Real User
Top 10
The user-friendly web interface has transformed this process, allowing me to easily delegate tasks and finally share the responsibility
Pros and Cons
  • "GoAnywhere stands out for its user-friendly project creation, intuitive testing and troubleshooting, and especially its notification system, which keeps me informed of any issues that need attention, a feature we lacked before."
  • "Upgrading was a challenge and I ran into some problems along the way."

What is our primary use case?

While Fortra's GoAnywhere MFT offers features like secure email and file sharing, we primarily use it for its core functionality: secure file transfers. Our focus is on building automated jobs to manipulate and securely transfer files, and GoAnywhere effectively meets that need.

How has it helped my organization?

Before GoAnywhere MFT, I relied on manually written bash scripts on a Linux server to handle file transfers, creating a workload I couldn't share due to being the only Linux expert. GoAnywhere's user-friendly web interface has transformed this process, allowing me to easily delegate tasks and finally share the responsibility.

GoAnywhere has been instrumental in our secure data transfers with third parties, streamlining the process and saving us an estimated 40 hours per month. It eliminates the need for troubleshooting and writing custom scripts, making it an efficient and reliable solution. 

What is most valuable?

GoAnywhere stands out for its user-friendly project creation, intuitive testing and troubleshooting, and especially its notification system, which keeps me informed of any issues that need attention, a feature we lacked before.

What needs improvement?

My only technical difficulty has been finding certificates nearing expiration. While this suggests room for improvement in certificate management, it's more likely I just need to consult the documentation.

Upgrading was a challenge and I ran into some problems along the way.

For how long have I used the solution?

I have been using Fortra's GoAnywhere MFT for eight months.

What do I think about the stability of the solution?

The only challenge I encountered with GoAnywhere was occasionally needing to increase the allocated Java memory. The software itself prompted me to do this when it started running low on resources. Luckily, my server had plenty of memory available, so I simply doubled or tripled the allocation. This was a straightforward configuration change and didn't seem to impact performance at all. GoAnywhere warned of potential slowdowns if I didn't address the memory issue, but I haven't experienced any performance problems myself.

What do I think about the scalability of the solution?

GoAnywhere has proven to be very scalable. I've been able to seamlessly add at least ten new connections since implementing it, demonstrating its ability to handle increased workloads.

How are customer service and support?

The technical support is great. They provide quality responses.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We migrated from Linux and shell scripts to GoAnywhere for this task because the previous approach, while functional, lacked efficiency and user-friendliness.

How was the initial setup?

The initial deployment was straightforward. I completed the deployment on my own.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

GoAnywhere's price is justified by its features and the time it saves me. In other words, the value I get from the software makes the cost worthwhile.

Which other solutions did I evaluate?

After considering a few other options, GoAnywhere stood out due to positive reviews. A sales demo solidified my decision - it was significantly better than the competition.

What other advice do I have?

I would rate Fortra's GoAnywhere MFT ten out of ten.

We evaluated GoAnywhere MFT's gateway feature, which adds security by placing a secure gateway at the network perimeter. However, since 90 percent of our connections already utilize a VPN, which offers its own encryption and security, we opted not to implement it. Similarly, we haven't invested in the secure forms functionality as we haven't identified a need for it.

GoAnywhere MFT itself requires minimal maintenance, only needing one patch upgrade so far. Additionally, while occasional Windows updates and server restarts are necessary, they are significantly easier to manage compared to maintaining and patching a Linux system.

GoAnywhere MFT stood out among the products we reviewed - it offered superior functionality at a surprisingly affordable price. Compared to other options, GoAnywhere felt like a clear winner in terms of both value and capability.

I recommend attending the demonstrations offered by the sales and presales engineering teams. They are product experts and are happy to provide hands-on demos where you can build a sample workflow. These sessions are very informative, and similar follow-up calls after purchase are also valuable. They can help you avoid unnecessary steps and ensure you're using GoAnywhere MFT to its full potential.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Joshua Rule - PeerSpot reviewer
Senior Integration Consultant at a computer software company with 51-200 employees
Real User
Top 5Leaderboard
The solution can be used as an SFTP server for file transfer, but its scalability could be improved
Pros and Cons
  • "Fortra's GoAnywhere MFT supports the PeSIT protocol."
  • "The solution's support for the Unix platform and AS2 should be improved."

What is our primary use case?

We use Fortra's GoAnywhere MFT as an SFTP server for file transfer.

What is most valuable?

Fortra's GoAnywhere MFT supports the PeSIT protocol. The solution's Windows LDAP integration is excellent.

What needs improvement?

The solution's support for the Unix platform and AS2 should be improved. The solution's scalability needs to be improved as it has very limited scalability.

The solution could include some multi-factor authentication (MFA), one-time password, or secondary authentication.

For how long have I used the solution?

I have been using Fortra's GoAnywhere MFT for six years.

What do I think about the stability of the solution?

I rate Fortra's GoAnywhere MFT a six out of ten for stability.

What do I think about the scalability of the solution?

I rate Fortra's GoAnywhere MFT a four out of ten for scalability.

How are customer service and support?

I never interacted with the solution's technical support, but their website was pretty robust with knowledge articles.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution’s initial setup was simple.

What about the implementation team?

One engineer and a system admin resource were involved in the solution's deployment.

What's my experience with pricing, setup cost, and licensing?

Fortra's GoAnywhere MFT is an inexpensive solution.

Which other solutions did I evaluate?

Before choosing Fortra's GoAnywhere MFT, we evaluated MOVEit. Compared to MOVEit, Fortra's GoAnywhere MFT had a more robust user interface, and the support was more apparent on their website, making it easier to get to.

What other advice do I have?

The solution has quarterly maintenance releases.

Fortra's GoAnywhere MFT is best used in a Windows environment with low utilization. It wouldn't be something I would use in a high-utilization environment.

Overall, I rate Fortra's GoAnywhere MFT a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Analyst II at City of Modesto
Real User
The workflow features eliminates the need for custom programs and scripts for file transfer
Pros and Cons
  • "It enabled us to allocate staff toward other work. All the time that we would have wasted worrying about this stuff and correcting problems is put into other parts of our job. That's one of the best things about it, is that we don't waste time on these projects. We just don't have to worry about them because it lets us know if there's a problem."
  • "There's not a lot of improvement I can think of. Maybe in the tools section, they have an SQL Wizard and a URL Wizard, which are really good. I think that the SQL Wizard might need some improvement. I don't know how to improve it, but it's just a little slow here and there."

What is our primary use case?

Here at the police department, we do a lot of file moving between systems. We have a citation system and we need that data moved over to an RMS (Reports Management System). Those systems don't communicate with each other. So we use it to pick up those files, move them over to that system, and then consume those files and data. We do a lot of that stuff. We also do exports to SFTP sites and automatic emails with warnings of server maintenance.

We do mostly automatic reports but also some manual reports. These can be daily, weekly, monthly, or yearly.  We use GoAnywhere to complete manual processes- like things that we don't need to do very often. We'll go in and just click a button and it runs a bunch of things that we normally would have to do manually. It speeds up the process quite a bit. The great thing about it is that we have a central station to manage basically all of our tasks. Instead of running task schedulers on every server, we can just go here and know exactly what's running where. It's much easier to manage.

How has it helped my organization?

It enabled us to allocate staff toward other work. All the time that we would have wasted working on this stuff and correcting problems is put into other parts of our job. That's one of the best things about it, is that we don't waste time on these projects. We just don't have to worry about them because we set up the project to let us know if there's a problem.

It actually helps with customer service because we don't have to wait and find out from a customer when something goes wrong. We know right away and we can fix it before they even know what happened.

GoAnywhere also enabled us to acquire or disseminate more data and documents. It saves at least ten hours per month because we can more easily figure out any issues happening by reviewing the logs. 

What is most valuable?

The fact that we can easily move files and email the pertinent people about it to tell details about those files is valuable to us. They can see what happened during that process and also catch errors. If there's an error, it'll let us know and we can go in and fix it instead of waiting two days and finding out that something didn't happen.

The intuitiveness of the GoAnywhere user interface is really good. It takes a little time to learn just like anything, but once you learn how to use it, it's very simple.

I've never seen anything like the comprehensiveness of GoAnywhere's workflow features.

The workflow features eliminate the need for custom programs and scripts for file transfer. That's the main thing I use it for. 

It's very important because the custom programs get too complicated and they're kept in random areas, so this is like a central area that you can manage complex programs. But they're easier to create also, so I think just managing those systems and being able to do something that you might not be able to do outside of the system is great.

I have been able to eliminate at least 20 to 30 custom programs and scripts by centralizing everything in GoAnywhere.

GoAnywhere's workflow features have helped us to eliminate manual processes. It's made operations more efficient and more managed.

The automation of file transfers helped to reduce the workload in my current company. All of our transfers are automatic and we're notified about them. It eliminates a lot of wasted time because I'll know if something went wrong. Sometimes the SFTP sites are down and I'll know right away and then we can try it again or have an automatic process to know that something went wrong and it'll try it again later, so I'd have to sit around and waste time trying to re-transfer or not knowing that something, maybe something didn't work. It saves us around three hours a week.

What needs improvement?

There's not a lot of improvement I can think of. Maybe in the tools section, there is a SQL Wizard which works really well. I think that the SQL Wizard could use some improvement- it's little slow when moving from page to page. 

For how long have I used the solution?

I've been using GoAnywhere between two different areas of CMSO for about five years.

What do I think about the stability of the solution?

The stability is really good. The service stopped few years ago but we were able to get it up and running quickly- we upgraded the version and haven't had it shutdown since. 

What do I think about the scalability of the solution?

The scalability is really good. It can go across almost any platform that I know of. It can be installed in different systems, which many programs will not work on IBMs and on Windows systems. So it can be moved and work between systems.

In terms of users, there are hundreds that are influenced by the solution including records, clerks, record supervisors, police officers, all of our IT people- as well as different organizations, such as the DOJ and court systems.

Two of us on the IT team are 100% responsible for the maintenance. 

Which solution did I use previously and why did I switch?

We've used things built into the systems like in Windows Task Scheduler and things like that. The workflow is similar, but you just can't do as much. Or if you try to do as much, it gets really complicated. At that point, when it gets that complicated, things break, not everybody can follow it. If you make a complex Task Scheduler with PowerShell Scripts, someone coming in off the street is not going to be able to figure it out very easily.

What was our ROI?

Our ROI is definitely positive. 

What's my experience with pricing, setup cost, and licensing?

I think the pricing is fair. 

It's not too expensive. You pay for extras and you pay separately for separate products. We're not any other GoAnywhere products, so we don't have to pay for it. It's not too expensive for us.

The cost of GoAnywhere compared with the value it brings to our data transfer operations is more than fair. 

What other advice do I have?

I believe GoAnywhere connects to almost any type of server.  I move many things through SFTP and I think it pretty much connects to any kind of system you're looking for. It'll connect to cloud systems as well.

My advice would be to look and see what it can do and then look at how it could improve your processes. I think you'll notice that you'll end up saving money by purchasing the product and saving a headache here and there.

I would rate GoAnywhere a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Consultant at Bridgeway Communication System, Inc.
Reseller
Top 20
Improved productivity through automation from the source to the destination
Pros and Cons
  • "The best feature of GoAnywhere is that transfers are straightforward if there are no other requirements from the source and destination. It doesn't require much maintenance."
  • "The reporting could be more customizable."

What is our primary use case?

We use GoAnywhere to filter files for our clients and set up SOP connections. Our clients are primarily large corporations, and we have around 10 specialists working with GoAnywhere. 

How has it helped my organization?

GoAnywhere has improved productivity through automation from the source to the destination. It has improved build time because the files are transferred to them immediately.

We use the agents for other branches of our client. It's crucial that the agents enable us to extend MFT automation to remote systems because the agent is like a mini-GoAnywhere. The solution has saved time connecting securely with third parties that we need to collaborate with, especially our clients. We're dealing with SaaS, so it helped us secure our files and the cloud files being tested. 

What is most valuable?

The best feature of GoAnywhere is that transfers are straightforward if there are no other requirements from the source and destination. It doesn't require much maintenance.

What needs improvement?

The reporting could be more customizable. 

For how long have I used the solution?

I have used Fortra's GoAnywhere for two years.

What do I think about the stability of the solution?

I rate GoAnywhere 10 out of 10 for stability. 

What do I think about the scalability of the solution?

GoAnywhere can scale up to the enterprise level. 

How are customer service and support?

I rate Fortra support nine out of 10. I'm very satisfied with the customer support. They can accommodate us when we need their help. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had another product before we switched to Fortra. Their customer support couldn't answer our technician's questions fast enough, whereas Fortra gave us the answer we needed in a timely manner. 

What other advice do I have?

I rate Fortra GoAnywhere 10 out of 10. I would recommend GoAnywhere, depending on a company's needs. It's appropriate for enterprises who want to securely transfer files from service to service. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free GoAnywhere MFT Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Product Categories
Managed File Transfer (MFT)
Buyer's Guide
Download our free GoAnywhere MFT Report and get advice and tips from experienced pros sharing their opinions.