GoAnywhere MFT Reviews

I use GoAnywhere MFT mainly to manage file transfers and to move data around the business. We have various teams and we use it to move data around. 

We use it for encryption, we use it to send bank files to the bank through an encrypted channel, we use it to send data to the DMV, and we use it to send data to law firms. 

We grant access to law firms to download their data whenever they need it, and basically, we use it to share information across various networks.

Previously, data transfers used to be manual, where somebody grabbed a file, encrypted it, and shared it. Now we create a project, tell it where the files are located, where they need to go, what the file name should be, and we schedule that on our third-party application called IBM Tivoli, which takes care of the process. That's pretty neat.

What I appreciate the most about GoAnywhere MFT is the encryption process, where we can create a project, set it to encrypt the data and run it automatically at any time without having a user involved. 

Before, we had to write scripts and manually update them to move data around, encrypt files, or rename files. Now we just use the GUI to set the modules for transfers, encryption, renaming, and copying, allowing us to set it and schedule it to run without any user interaction.

When I first started using GoAnywhere MFT, it was challenging to learn how to use it since I didn't get any training, so I had to navigate the application by myself. However, once I downloaded the user guide and started reading it, I found it pretty simple to understand.

In terms of improvement for GoAnywhere MFT, they could enhance the support, as there have been cases where we needed support due to the application getting stuck for no reason, and usually, the issue gets fixed by restarting the application. 

However, we never get a clear understanding of why the issue occurred and how we could prevent it. That's the only thing that could help if the application could log what caused the error for us to prevent it.

I have been using GoAnywhere MFT for over ten years, and I've been the administrator for about six of those years.

In terms of stability regarding GoAnywhere MFT, it's good; it stays up and doesn't really crash. 

It does have some bugs, particularly with the SMB1 protocol, which is deprecated and should not be used. We have some resources that force us to use SMB1, and I've noticed that when we try to connect with it, sometimes it just hangs, affecting the application. The only bug we have occurs when connecting to SMB1; the system hangs, however, it usually starts working on its own without interventions from us or the networking team.

We do not use any connectors or Secure Forms at this time, only the current resources that we have in the service. We have experimented with connectors a few times when we thought we needed them. In the end, we were able to accomplish things differently, and we are aware that there are connectors in the application.

The quality of the support for GoAnywhere MFT is pretty good when they have knowledge of what's going on. We usually get fixes pretty quickly, however, with the issue of the application getting stuck, it can take some time for them to get back to us. However, we never get a clear explanation of what caused the issue or how to prevent it. Other than that, whenever they have knowledge of what's happening, the support is pretty good.

Positive

I have used alternatives to GoAnywhere MFT, including PuTTY, WinSCP, and FileZilla before, but GoAnywhere MFT is the best; we prefer it.

The initial deployment of GoAnywhere MFT was already there when I joined. I did complete a fresh install and migrated all the data since we needed to move the application from Windows 2016 to 2022 due to 2016 support ending. I downloaded the instructions on how to do the install, configure, and migrate the data, and everything was pretty straightforward; I didn't have any problems.

GoAnywhere MFT does not require much maintenance on my end, as the only maintenance we have is doing upgrades, and everything else works fine every day without any issues. Whenever there's a bug or issue with GoAnywhere MFT, we contact support, and they tell us what to do, how to mitigate the bug, or how to fix it.

GoAnywhere was already in place when I joined the company, as there used to be another version of GoAnywhere which I don't recall the exact name of. We upgraded to GoAnywhere MFT, which is the version that was already in place when I started.

On a scale from one to ten, I would rate the solution overall as a nine. 

We do not have any partnerships with GoAnywhere or Fortra; we are just a customer. Fortra can contact me if they have questions about this review, and I'm interested in being a reference for Fortra.

My use cases for GoAnywhere MFT include file transfers, file downloading using REST API, and in some cases, file processing.

The best features of GoAnywhere MFT are file transfer and calling the REST API to get responses back and process those responses again. I appreciate the business logic we can use inside the workflow, which is feasible to implement.

I have used various connectors including SFTP, HTTPS, SharePoint, AWS S3 bucket, AS2, and other protocols for GoAnywhere MFT. Most connectors for GoAnywhere MFT are provided, and there is a cloud connector in the latest version, which allows connections with SharePoint or other cloud providers, such as Azure Blob or Azure Storage. These connectors are very important to operations because new connections are available. Connectivity to the cloud is crucial, and without connectors, we cannot perform file transfers.

The GoFast feature has accelerated file transfer to an optimum level and improved performance. It saves us about 15%.

They can add more functionalities in their workflow. For example, they could add improved functionalities for B2B integration similar to other competitors which are providing mapping. I want better mapping tools and file mapping for file conversion functionality.

I have been using GoAnywhere MFT for five years.

I experience occasional downtime and some glitches. I would rate the stability of GoAnywhere MFT a seven out of ten.

I would rate the scalability of GoAnywhere MFT a nine out of ten.

In my organization, around five people have hands-on experience with this solution. Our client is a large global organization.

I would rate the technical support for GoAnywhere MFT an eight out of ten.

Positive

I have worked with TIBCO MFT before using GoAnywhere MFT.

GoAnywhere MFT is good compared to other MFT tools. It's easy to learn, very flexible and secure, while supporting many protocols and features that other MFT tools don't offer.

The deployment is very easy, but there should be some automation for deployment.

The initial installation or deployment takes approximately two to three days, depending on the number of clusters, nodes we are using, and gateways. In total, we can complete the setup within a week.

The solution requires regular maintenance, and upgrading the product is straightforward.

It saves us about 15% in efficiency.

It's a cost-effective solution.

I am using GoAnywhere Agent, which is a separate instance of GoAnywhere MFT that allows us to integrate remotely. I'm also using the GoFast feature to accelerate data transmission.

I will definitely recommend this product to other users because it's very easy to deploy, develop, and learn. It's also more cost-effective than other products. Learning GoAnywhere MFT takes about four weeks to feel comfortable. 

I would rate GoAnywhere MFT overall a nine out of ten.

It provides a central space for managing all file transfer activities. We seamlessly integrate it with our other software that we use, which ensures the security and efficiency of data movement. 

In my role as a customer care manager, we deal with many customers, so sometimes we request sensitive documents. Instead of using email, which is not as protected as GoAnywhere MFT, we have set up a portal where they can share the document. As a manager, I have to direct a specific team to deal with that document, which prevents the leakage of sensitive customer information.

Handling file transfers is efficient and accurate, which enhances our business processes by minimizing human error and improving accuracy, ultimately reducing costs. Additionally, it provides a significant level of automation, allowing us to manage numerous tasks automatically. Without this automation in place, we would need to handle these tasks manually, which increases the risk of errors.

Moreover, this automation saves us time, enabling us to concentrate on other important tasks. For example, in my department, where I manage numerous customers, eliminating the need for manual task execution allows us to focus more effectively on customer support. It has saved us about 80% of time.

It facilitates better collaboration by ensuring that files are shared securely and efficiently among our team members, especially when dealing with large files and folder transfers. There is always seamless workflow automation across all departments.

The automation capabilities are amazing. They help to reduce manual transfer tasks and handle the daily repetitive tasks that we do. It also ensures overall efficiency.

The solution offers file encryption, which greatly keeps the data safe whether in transit or at rest. The level of customization that the tool offers is unmatched. 

Everything works fine, but I feel that the user interface can be improved, especially the layout. They can make the dashboards more customizable. Other than that, I don't have anything. The automations are amazing, and the other features flow effortlessly.

I have been using GoAnywhere MFT for almost five years, and it has been working very well so far.

I would rate the stability of the solution as nine out of ten. It has robust stability because we have never faced any downtime. Even if there is a challenge, the customer support offers responsive, faster responses, so we have never faced any major challenges.

The scalability is ten out of ten because it works effectively even with many users, large files, and a lot of data moving at once. For the past five years, the tool has kept growing as our business has grown.

In my team, we have 25 people, while the whole company has 50 employees. Approximately 35 people use the solution.

Their support is good. I would rate their technical support a nine out of ten.

Positive

I have never used another tool or alternative.

It was one of the quickest and easiest products to get started with. In under 30 minutes, we were able to log into the product. Within three weeks, we fully understood all the features and were able to fully use them. The ease of use and great support helped significantly in setting up these tools.

There was a team in my organization that purchased the product directly. We had a short training, which was very smooth. We were able to use the tool quickly and fully because the support was amazing.

Maintenance is very low and hassle-free with minimal costs because it is super easy, and they offer training to get started. As they introduce new features, there is always training to understand that feature.

It has been incredibly helpful in everything, especially by enhancing our security as an organization. By using encryption and secure protocols, we are able to protect our clients' data, especially when transferring or when it is at rest.

It has flexible and affordable pricing because of custom quotes. The prices depend on the modules one needs and the volume of data being transferred. Overall, they offer custom and flexible pricing with an annual subscription, where you pay for specific features and functionality required.

I would highly recommend this tool because it offers secure and reliable file exchange and transfer. It keeps sensitive data safe, whether it is in transit or at rest, with robust built-in security features. It is so easy to use. It does not require much maintenance. 

I would rate GoAnywhere MFT a ten out of ten.

We use GoAnywhere MFT for both front-end SFTP and back-end managed file transfer.

We do not make use of the connectors for services like Salesforce, SharePoint Online, Dynamics 365, or any other services. The range of connectors that GoAnywhere MFT provides out of the box includes interesting connectivity to ServiceNow, which, although we don't use at our organization, adds flexibility, highlighting the product's strength in customization and configuration.

We do not use GoAnywhere agents because all of our connections are external organizations, and agents are more suitable for connecting offices within an organization.

We use secure forms for different purposes: one is for archiving data for 7 years for legal purposes, allowing employees to request specific files, and another allows us to handle all of our SFTP user and user-group provisioning through a secure form processing our formatted spreadsheet.

We use the GoFast feature to accelerate data transmission. This acceleration is beneficial as we handle a high volume of data and some fairly large files, sometimes up to 30 gig for an individual file, so having that functionality improves performance.

The best features of GoAnywhere MFT are its powerful customization capabilities that allow us to dictate the process and add in custom processes, which was a limitation with other MFTs we used.

Since implementing GoAnywhere MFT, we have seen scalability improvements, especially since we were using MOVEit MFT prior to that, and it just doesn't have the same scalability, making GoAnywhere a better fit as our company continued to grow.

The areas for improvement with GoAnywhere MFT include a basic SFTP user interface that lacks functionality compared to other MFT SFTP solutions, as well as some administrative features like filtering a page and job log record retention that could be enhanced. Support, UI, and filtering can definitely improve.

I have been using this solution for about 4 years.

The overall deployment of GoAnywhere MFT was pretty complex. It was complex due to the importance of data security in our industry, requiring a lot of infrastructure setup and a learning curve while migrating from the old environment.

The solution requires maintenance from our end, which includes applying patches and updates, as well as testing and validating new versions. Judging stability in terms of downtime, bugs, and glitches, I would rate GoAnywhere MFT as an eight out of ten.

GoAnywhere MFT meets our business needs in scalability, answering our capacity requirements. I would rate the scalability of GoAnywhere MFT as a ten.

When it comes to technical support, I would give it a rating of three. The technical support is slow to respond and to take action when issues arise, along with difficult-to-use user forums which complicate finding solutions on our own.

Neutral

We were using MOVEit MFT prior to implementing GoAnywhere MFT. We have seen scalability improvements since the switch, as MOVEit MFT didn't have the same scalability, making GoAnywhere MFT a better fit as our company continued to grow.

The initial deployment took several months.

From our end, six people were involved in the deployment. Currently, ten users work with GoAnywhere MFT.

I have seen a return on investment from GoAnywhere MFT, not just financially, but also in saved time, resources, and efficiencies. In terms of percentage, for the amount of volume we are doing with GoAnywhere MFT and its functionality, I would estimate it has provided about a 50% return in four years.

Regarding the pricing of GoAnywhere MFT, they recently changed their pricing model, which wasn't as favorable, now moving to an annual renewal subscription model, but compared to other MFTs, I still find it reasonable. If I were to rate GoAnywhere MFT on a scale from 1 to 10, where one is cheap and ten is expensive, I would say it falls around a six.

When comparing GoAnywhere MFT with other MFT products, I think it's a good fit for an enterprise-level organization, though it may be more complex than needed for small-medium businesses.

Our relationship with Fortra is that we are customers. GoAnywhere MFT has not saved us significant time in securely connecting with third parties; it compares well with other MFTs, though it hasn't been difficult to use. I would recommend GoAnywhere MFT to other users if they need something very scalable and flexible. On a scale of 1-10, I rate this solution a 7.

I use GoAnywhere MFT primarily as an enterprise managed file transfer solution for securing files between internal systems and external windows in cloud platforms. My use case includes SFTP, file encryption, and related functionalities.

I use Secure Forms in GoAnywhere MFT for external and internal users to upload and download files through a secure web interface without giving them my SFTP credentials.

I also use agents in GoAnywhere MFT for file transfer and encryption purposes. They are used for file transcription, agent execution for file transfer and encryption.

Regarding the agents in GoAnywhere MFT, they are used for remote or internal servers that allow secure connections. The agents are installed on my target servers such as Linux and Windows Server and they make an inbound TLS connection with GoAnywhere MFT.

I want to highlight the user interface as an area for improvement in GoAnywhere MFT, as it is slightly difficult to understand. If this aspect can be improved, it would be a very good product.

I have been using GoAnywhere MFT for approximately six months.

GoAnywhere MFT is stable. I have not seen any lags in the product.

Minor upgrades in GoAnywhere MFT require planning and testing. Whenever I perform minor upgrades, they are generally smooth, but the process does require some planning and testing. The upgrades did not introduce instability.

I have not contacted technical support regarding GoAnywhere MFT, but I have technical support available.

The initial deployment of GoAnywhere MFT is good. I just have to install the agents and it is easy.

I am the only person involved in the deployment of GoAnywhere MFT. My tech lead is helping me, but I am the only person managing the implementation.

GoAnywhere MFT pricing is fine for me. I do not have any complaints regarding the pricing because SFTP is the most valuable asset in the organization.

Regarding alternatives to GoAnywhere MFT, I previously used SFTP directly on the server. I have not used any third-party alternative, and this is the first managed file transfer solution I have used.

I have not currently used connectors for Salesforce, SharePoint, Dynamics 365, and other services.

When I first started using GoAnywhere MFT, it took around two days to set up everything because SFTP requires all port openings and proper configuration. From my experience, GoAnywhere MFT does not require any maintenance on my end.

My overall rating for this product is 9 out of 10.

I am an IT department head in my college, and I use GoAnywhere MFT to send student marksheets and records to Anna University. When students are placed at top companies, those companies request a verification process, and we send our student data via GoAnywhere MFT during this time. GoAnywhere MFT is used to automate student records to the universities. Whenever a new file or new student data is inserted, it automatically checks and sends it to the university and reports back to me. If I want to send student data to any top companies, I do this manually, and this represents most of the use cases in our college.

I use GoAnywhere MFT to send files most of the time, and I consider those connectors. Whenever we want to connect our student data with cloud services without writing code, we integrate it at that time. This is actually a good feature and a wonderful feature. We are currently maintaining our data on a database only, but if I want to move into the cloud, we will use these connectors very easily. This is the greatest benefit.

Student data is very crucial to both the college and students, so if the file format is right, the encrypted PDF is connected to SFTP and uploads safely. It also generates a receipt and emails it back to me, so in this way the data is encrypted and sent, making it very secure.

I use that automation, and in our college, we have the My Camu app. If any student currently enters or edits his data and uploads it to that app, it will be saved into my folder, and I will check it through GoAnywhere MFT. If any new file or folder arrives, it encrypts it and sends it to the universities and reviews me about the status of the file, whether it is sent or received, or what the university said about it. This is the automation that I use here.

The automation is my favorite feature. If I declare it once, I do not want to do it or repeat it manually. If I want to fix it, it will automatically check if there are any new files currently entering. If any new file is entered, it automatically sends, encrypts, and sends it to the destinations and automatically notifies me back. This is the greatest feature I like. Whenever a student has uploaded his or her data on our website, it is automatically sent to the universities, and no manual work is needed anymore, so I appreciate this as the best feature in GoAnywhere MFT.

I struggled initially while setting the automation process, and at that time I needed customer support. There is live chat available, and phone support is also available. We can also email them, so through live chat I asked my questions and they cleared them, providing good technical support.

The pricing is somewhat high, and if they reduce their pricing, then more colleges can use it. This is the major concern, as this is one significant problem. They provide the first five users free, but beyond that, they do not offer free access for certain modules. If they increase that, then users will use it more, and they will begin to wish to use it permanently.

Sometimes it loads with high demand, and at that time I wondered why it was experiencing this. When thinking about the stability, I believe it is good, and I can give it seven out of ten for stability.

The pricing is somewhat high, and if they reduce their pricing, then more colleges can use it. This is the major concern, as this is one significant problem. They provide the first five users free, but beyond that, they do not offer free access for certain modules. If they increase that, then users will use it more, and they will begin to wish to use it permanently.

I struggled initially while setting the automation process, and at that time I needed customer support. There is live chat available, and phone support is also available. We can also email them, so through live chat I asked my questions and they cleared them, providing good technical support.

Positive

Installation is the easiest thing. We can do it via the guidelines provided, and there are good guidelines. By following them, we can easily install it, and there are no more difficulties, but we have to carefully set up the environment for it.

Usually, for each student uploaded, we charge 150 rupees for a university transformation. If we are sending any document for their working profession or to companies, then we charge up to 500 to 1,000 rupees per transaction.

The pricing is somewhat high, and if they reduce their pricing, then more colleges can use it. This is the major concern, as this is one significant problem. They provide the first five users free, but beyond that, they do not offer free access for certain modules. If they increase that, then users will use it more, and they will begin to wish to use it permanently.

We are the client using GoAnywhere MFT at our college. Currently, I support GoAnywhere MFT, and I can refer it to many people to use it. As it is useful for our college, it may also be useful for many colleges, startups, and services. I give this product an overall rating of seven out of ten.

We primarily use GoAnywhere MFT to facilitate secure file transfers via SFTP and HTTP protocols. Our most important usecase is for the files uploaded for any support cases created by customer. Customers can upload/download files for their respective cases either via SFTP or HTTP. Project workflows has been great to buid automation for this usecase. We have an integration of GoAnywhere MFT internally with Oracle Service Cloud and the automation plays a vital role for to and from communication between these systems.

GoAnywhere MFT has significantly improved our operational efficiency by enabling the automation of complex file transfer tasks through its project workflow feature. These workflows allow us to design, schedule, and execute multi-step processes.As a result, we’ve reduced errors, saved time. Since, the project workflows can be created with low code no code it significantly simplified the process of building and testing new workflows. As a result our development cycles are shorter and we are able to add more value.

The project-based workflow automation feature elevates the GoAnywhere MFT beyond a simple file transfer solution. We leverage its schedule-driven execution and robust integration capabilities to automate and streamline our business processes. Since we have an automation that integrates with our internal systems REST/SOAP API calls via GoAnywhere has been really helpful. Along with this, the triggers for file transfer has helped us to sync files to other downstreams systems needing the information.

While GoAnywhere MFT is robust and reliable, its user interface could benefit from a more modern and intuitive design.

We have been using GoAnywhere MFT for more than 3 years for one of our use cases. 

It's stable. I would rate GoAnywhere MFT a ten out of ten in terms of stability.

Its architecture supports clustering and load balancing, which enables horizontal scaling for heavy workload requirements.

Our experience with GoAnywhere’s support has been positive overall. While support interactions have generally been smooth, occasional wait times during peak periods may occur.

Positive

The initial setup of GoAnywhere MFT was straightforward, thanks to its user-friendly web-based interface and comprehensive documentation. We were able to setup our env with clustering enabled within a day.

Automation of manual file transfers and workflows reduced the time we had to spend on repetitive tasks which resulted in fewer errors and less troubleshooting.

Its a cost-effective solution.

Take advantage of GoAnywhere’s extensive connectors to integrate with existing systems. It can save time and reduce complexity

Our use case for GoAnywhere MFT is automating secure file transfers between internal systems and client applications.

The standout feature of GoAnywhere MFT is the centralized dashboard for monitoring all file transfers, which saves time and gives me a sense of reliability.

We use Secure Forms for client onboarding, allowing external users to upload sensitive data.

I use Secure Forms 80 to 90% for client onboarding.

We are using the GoFast feature for large data transfers.

My data transfer times have been reduced by 50%; previously, it used to take an hour or more, but now it takes between 15 to 30 minutes.

The ROI of using GoAnywhere MFT is a 50% reduction in operational time, allowing me to use that time for more productive environments.

We can improve GoAnywhere MFT's API documentation and automation logs, which will make it more user-friendly and help people comprehend it much more effectively, reducing friction.

I have been using GoAnywhere MFT for six months.

I would rate the stability of GoAnywhere MFT an eight.

I would rate scalability of GoAnywhere MFT an eight.

In regards to the technical support for GoAnywhere MFT, I would rate support an eight out of ten.

Positive

When comparing GoAnywhere MFT with other solutions, it offers a balance between security, ease of use, and cost-effectiveness.

I am comparing GoAnywhere MFT to MuleSoft, IBM Sterling, and Axway.

My thoughts on the pricing for GoAnywhere MFT are that it's relatively high, and we have to think twice.

I do not use the connectors for services such as Salesforce, SharePoint, Dynamics, or any other services.

I do not use GoAnywhere Agents.

I have not considered GoAnywhere MFT for API and integrations yet.

I highly recommend GoAnywhere MFT to other users.

I will share about GoAnywhere MFT features; most of my teammates have been struggling to find a centralized dashboard for file transferring, which is the main thing we want, along with the time savings and reliability it provides.

I rate GoAnywhere MFT a nine out of ten.