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Technical Engineer
Real User
Top 10
Apr 16, 2024
Our data exchange security is now faster, easier to use, and more convenient than before
Pros and Cons
  • "GoDrive eliminates the need to use the exchange server for file sharing."
  • "Fortra needs to offer more use cases for GoAnywhere MFT during training."

What is our primary use case?

We use Fortra's GoAnywhere MFT solution to achieve file standardization through automated workflows. In this process, when a file is sent, it's first routed to an ICAP server. Think of a file transfer as simply moving a file from one location to another. However, in this case, instead of transferring the file directly, we connect it to the ICAP server first. This intermediary step allows the file to be scanned and sanitized before it's delivered to its final destination.

We implemented Fortra's GoAnywhere MFT to securely transfer and share files, as well as automate file transfers and processes.

How has it helped my organization?

GoAnywhere has significantly improved our data exchange security. It's now faster, easier to use, and more convenient than before. It has improved automation, visibility, and security.

GoAnywhere offers good visibility through its file transfer logs. This allows me to track changes within my organization, including who made them, what changes were made, and when they occurred.

GoAnywhere's automation feature has streamlined our workflows by eliminating the need for extensive coding, programming, or scripting knowledge. Its user-friendly interface allows us to create workflows simply by dragging and dropping components. Additionally, GoAnywhere offers a library of pre-defined workflows readily available for use. These pre-built workflows can be easily integrated into our workspace with a single click. While some workflows may require minor adjustments, such as specifying a CTPS certificate, link, or IP address, GoAnywhere significantly reduces the need for manual configuration.

GoAnywhere integrates with our existing IT infrastructure and systems. It also offers a feature that allows for integration with Outlook. This integration enables us to send files securely via email through a link. However, using the standard email attachment method does not provide any file protection. The Outlook plugin streamlines this process. Once installed, it provides an option within our Outlook interface to connect and send files directly from our mailbox. This eliminates the need to access the GoAnywhere platform separately, generate a link, and then send it – saving us valuable time and steps.

The training and portal videos familiarized me with the benefits of GoAnywhere. I believe someone new to the platform could grasp most of these benefits within a week or two, though not all of them in such a short timeframe.

What is most valuable?

The most valuable feature, GoDrive, requires an additional license. It functions similarly to Dropbox, providing a central location where all users can easily upload files. Once uploaded, the files are continuously monitored, encrypted, and inaccessible to unauthorized users. Additionally, GoDrive offers image-sharing capabilities. For instance, if we want to send a file to someone via email, we can enter their email address. Instead of sending the file through the exchange server, GoDrive generates a link. This link, when sent to the recipient, allows them to access the file with a single click. The link can be set to expire after a specific number of downloads or uploads, and we can even add a password for further security. In essence, GoDrive eliminates the need to use the exchange server for file sharing.

What needs improvement?

Fortra needs to offer more use cases for GoAnywhere MFT during training.

Buyer's Guide
GoAnywhere MFT
January 2026
Learn what your peers think about GoAnywhere MFT. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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For how long have I used the solution?

I have been using Fortra's GoAnywhere MFT for 2 months.

What do I think about the stability of the solution?

GoAnywhere MFT is stable.

What do I think about the scalability of the solution?

GoAnywhere MFT is scalable. They have a 99 percent retention rate.

How are customer service and support?

The technical support is good. Their development team releases new versions 4 times a year.

How would you rate customer service and support?

Positive

How was the initial setup?

I deployed GoAnywhere myself and found it to be easy to install. It's the simplest product I've installed so far. The process takes less than 15 minutes. All you need is the installation file. You download it, and there are almost no prerequisites for running the software.

GoAnywhere uses a web-based console for management. You'll get an HTTPS link with an IP address to access it. You can then log in to your web console to manage GoAnywhere. Even deploying it on multiple machines is straightforward; there's an agent that simplifies the process.

What was our ROI?

GoAnywhere MFT delivers a positive return on investment, as evidenced by our extensive customer base.

What other advice do I have?

I would rate Fortra's GoAnywhere MFT 8 out of 10.

GoAnywhere allows us to encrypt our data using either TGP or AES encryption.

Depending on the use case, one or two people are required to maintain GoAnywhere.

We offer GoAnywhere to a wide range of clients, from small IT shops to large banks with thousands of employees.

I recommend reading about all the additional features, such as GoDrive. You should also be aware that GoAnywhere is highly scalable.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2586390 - PeerSpot reviewer
SAP Basis Administrator at a energy/utilities company with 5,001-10,000 employees
Real User
Top 20
Oct 30, 2024
Seamless connectivity, good usability, and knowledgeable support
Pros and Cons
  • "The usability is valuable because I am self-taught and have not had any formal training in the product. The help feature is quite handy."
  • "The biggest weakness I have seen in the product is scheduling. It is very limited in that aspect. It needs more flexibility and more ways to schedule."

What is our primary use case?

 I primarily use it for FTP purposes, sending files in and out within the corporation and through third-party vendors, both inbound and outbound.

How has it helped my organization?

It has been pretty seamless and straightforward for connectivity between my company and a third party. It is one of the easier aspects of using the product.

I could see its benefits after some time. That is because it was self-taught. I learned the functionality, the usability, and all the features as I went along by reading the help functions. There are probably still a lot of features that I have not yet used or know about.

What is most valuable?

The usability is valuable because I am self-taught and have not had any formal training in the product. The help feature is quite handy.

What needs improvement?

The biggest weakness I have seen in the product is scheduling. It is very limited in that aspect. It needs more flexibility and more ways to schedule. It is very strict with no customization options. The monitors are limited in how you can set them up.

Handling errors is challenging as errors are hard to understand. The help guide does not cover error messages well. It is Java-based, so it is hard to understand Java error messages.

For how long have I used the solution?

I have been using it for about four or five years now.

What do I think about the stability of the solution?

I have not experienced any lagging or crashing. 

What do I think about the scalability of the solution?

We have not used it to a high level of scalability. What we are running currently is what was installed by a previous manager, and it has been used for about six to seven years without issues.

How are customer service and support?

They are very responsive and very knowledgeable. I would rate them a nine out of ten. Sometimes, they are hard to reach by phone. I get placed on hold for a long time, and I usually hang up and call later in the day or the following day. That is the only down thing I can think about in terms of support. They are hard to get hold of sometimes.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used FileZilla, which is freeware. We have also used WinSCP.

FileZilla is just a simple point-to-point file transfer, whereas GoAnywhere has way more features.

How was the initial setup?

I did not install it in our environment. Another person who is not with the company anymore installed it. I came into play after it was fully installed and configured.

My initial onboarding was difficult for me because it required some level of programming which I am not savvy with. Initially, I reached out to tech support due to the cryptic errors that I was getting.

I do not use it on a daily basis or a full-time basis. It took about a year to be comfortable with it. I am still learning as I go along. There are still times when I wonder how to do something. I am still learning it, but it took me a good decent year to get acclimated to it.

In terms of maintenance, there is patching that comes out almost every month. It is pretty easy to download and apply the patch. It is pretty quick and painless.

What other advice do I have?

I would rate GoAnywhere MFT an eight out of ten. I have not had any formal training on it. I would love that opportunity. Until then, it is self-learning.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
GoAnywhere MFT
January 2026
Learn what your peers think about GoAnywhere MFT. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
Consultant at a comms service provider with 11-50 employees
Reseller
Top 20
Jul 17, 2024
Improved productivity through automation from the source to the destination
Pros and Cons
  • "The best feature of GoAnywhere is that transfers are straightforward if there are no other requirements from the source and destination. It doesn't require much maintenance."
  • "The reporting could be more customizable."

What is our primary use case?

We use GoAnywhere to filter files for our clients and set up SOP connections. Our clients are primarily large corporations, and we have around 10 specialists working with GoAnywhere. 

How has it helped my organization?

GoAnywhere has improved productivity through automation from the source to the destination. It has improved build time because the files are transferred to them immediately.

We use the agents for other branches of our client. It's crucial that the agents enable us to extend MFT automation to remote systems because the agent is like a mini-GoAnywhere. The solution has saved time connecting securely with third parties that we need to collaborate with, especially our clients. We're dealing with SaaS, so it helped us secure our files and the cloud files being tested. 

What is most valuable?

The best feature of GoAnywhere is that transfers are straightforward if there are no other requirements from the source and destination. It doesn't require much maintenance.

What needs improvement?

The reporting could be more customizable. 

For how long have I used the solution?

I have used Fortra's GoAnywhere for two years.

What do I think about the stability of the solution?

I rate GoAnywhere 10 out of 10 for stability. 

What do I think about the scalability of the solution?

GoAnywhere can scale up to the enterprise level. 

How are customer service and support?

I rate Fortra support nine out of 10. I'm very satisfied with the customer support. They can accommodate us when we need their help. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had another product before we switched to Fortra. Their customer support couldn't answer our technician's questions fast enough, whereas Fortra gave us the answer we needed in a timely manner. 

What other advice do I have?

I rate Fortra GoAnywhere 10 out of 10. I would recommend GoAnywhere, depending on a company's needs. It's appropriate for enterprises who want to securely transfer files from service to service. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1855467 - PeerSpot reviewer
Project Assistant at a government with 10,001+ employees
Real User
Feb 27, 2023
The workflow is nicely defined, making the processes more accessible for beginners
Pros and Cons
  • "GoAnywhere centralizes data exchanges, helping to facilitate file transfers between our critical systems."
  • "The security could be upgraded to address novel cyberattacks. I'm not sure whether the product's security is being updated periodically."

What is our primary use case?

Batch jobs are defined in GoAnywhere, which interacts with multiple agencies across public safety applications. The files are transferred securely from an IBM  middleware environment like WebSphere Application Server to GoAnywhere. From there, they go to the vendors or the file consumers.

We are not dependent on any operating system. We've always worked with all flavors of OS, including AUX, Linux, and Windows. The product is multi-platform and we tend to use enterprise Linux OS, like Red Hat and OpenShift. 

How has it helped my organization?

GoAnywhere makes functions easier because we don't need to do all the scripting for managed file transfers. We can do transfers from a user-friendly UI. The solution also centralizes data exchanges, helping to facilitate file transfers between our critical systems. The workflow features enabled us to eliminate manual processes and unsecured file-transfer methods.

GoAnywhere helps the organization do jobs more efficiently. It saves time that the team can spend elsewhere. We can allocate resources to other activities or priority tasks. It also allows us to process much more data and documents.

The product can automate submissions of regulatory documentation, which is crucial for our end-users. We are responsible for setting up the infrastructure that other state agencies use. It's critical for us to transfer a variety of documents across the board.

Automated scripts running through GoAnywhere are essential because we work in public safety, which involves 24/7 transfers. Automation improved our efficiency many times over. 

It's difficult for me to quantify how much time we saved by automating scripts because this process has occurred over more than a decade. I'm certain that it saves lots of time, but I can't precisely say how much. 

GoAnywhere doesn't completely replace our other solutions. We can eliminate some custom scripts, but other agencies use different FTP solutions, such as IBM Sterling. 

What is most valuable?

It's easy to define the jobs in GoAnywhere's user interface. It's one of the easiest to use. It's comparable to other enterprise FTP products like IBM Sterling, but we find this a little more straightforward. The workflow is nicely defined, making the processes more accessible for beginners. It's critical that GoAnywhere enables us to limit access to sensitive data inside our network so that only verified users can access it.

We don't need to write custom programs or have any specialized programming knowledge. The ability to use GoAnywhere without custom scripts saves developers lots of time. We eliminated around 100 custom scripts.

What needs improvement?

The security could be upgraded to address novel cyberattacks. I'm not sure whether the product's security is being updated periodically. 

For how long have I used the solution?

I took over the team responsible for GoAnywhere in the last two or three years. My team lead has managed the solution for the last 12 to 15 years. 

How are customer service and support?

I rate GoAnywhere's support a nine out of ten. They're excellent. 

How would you rate customer service and support?

Positive

What other advice do I have?

I rate GoAnywhere MFT a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Prashant Fauzdar - PeerSpot reviewer
Senior Solution Lead at a healthcare company with 10,001+ employees
Real User
May 23, 2022
Enables us to develop template workflows and call them from other workflows, saving development time
Pros and Cons
  • "The most valuable feature is the ability to call a workflow from another workflow. That really gives you an edge by increasing reusability and speeding up development time. You can create a workflow which is a type of template and then call that workflow from any other workflow... It has sped up development time by 80 to 90 percent."
  • "There are a number of built-in tasks in GoAnywhere. One, in particular, the write to CSV task, is slow. If you have, say, 100,000 records in your row set and you want to write them to a CSV file, it takes a long time. That definitely requires performance improvement."

What is our primary use case?

We are mostly using it for ETL-related workloads. In our organization we have a lot of different systems that need to talk to each other. Files have to be transferred from one system to another. We use GoAnywhere to automate the file transfer processes, whether it involves an SFTP system or a Windows network shared drive.

We also use it for data translation and data load, when we want to extract the data from a database system and create a CSV file and send it to a downstream system.

And we have recently started using Cloud Connectors for things like Microsoft Azure Data Lake and blob storage. Most organizations are moving to the cloud and we have a lot of cloud-related integrations now coming into the picture. GoAnywhere MFT helps to accomplish them.

How has it helped my organization?

With the automation you don't have to worry about doing anything manually. You create a workflow and schedule it. You have various options to schedule your workflow daily, or at a certain date and time, and a repeat frequency. If you have complex scheduling requirements, those can also be done. 

The very quick development time is another benefit.

What is most valuable?

The most valuable feature is the ability to call a workflow from another workflow. That really gives you an edge by increasing reusability and speeding up development time. You can create a workflow which is a type of template and then call that workflow from any other workflow. That's really helpful for us. It has sped up development time by 80 to 90 percent. All you have to do is pass the parameters from the caller and everything is done by your template.

And after using it for some time and you become very comfortable with the syntax, if you want to quickly develop something you can directly edit the XML. It creates XML for all the workflows and you can directly import and edit them. That also helps with the speed of the development.

The solution is very intuitive because all the help is built-in. When you go to Help there is a developer guide there. You can search any library or function. Also, the tooltips are helpful. You can click on any label and it shows a tooltip that describes what it does. It also provides integrated development, meaning all the development can be done in the GoAnywhere portal itself, from a browser. You don't need any additional tools or an IDE. It's very user-friendly and developer-friendly.

GoAnywhere also has a very good log through which you can track any issues. 

In addition, the workflow features are able to fulfill the requirements most of the time. Only certain, very rare scenarios are not covered. But GoAnywhere also provides a custom task feature. Apart from all the built-in tasks, if your workflow demands a special task, and you have the expertise, you can create a custom task. That's a good advantage.

What needs improvement?

They need to increase the number of Cloud Connectors and speed up their development of them.

Also, there are a number of built-in tasks in GoAnywhere. One, in particular, the write to CSV task, is slow. If you have, say, 100,000 records in your row set and you want to write them to a CSV file, it takes a long time. That definitely requires performance improvement.

For how long have I used the solution?

I have been using HelpSystems GoAnywhere MFT for more than eight years.

What do I think about the stability of the solution?

The solution is very stable. In all the time I've been using it, I haven't seen any deficiencies in terms of workflows or behaviors.

Any memory issues happen because of poor workflow design. Otherwise, It's very stable.

What do I think about the scalability of the solution?

We have gone from 40 or 50 workflows to more than 600 workflows now. But we have only slightly increased the memory footprint of the server on which GoAnywhere is installed. We haven't seen any issues. The solution is scalable.

We have around 70 to 80 users of GoAnywhere and, at any point in time, some 10 to 20 active users. Among our 600-plus workflows, there are some running every hour or every minute or daily. On average, they transfer 100,000 files per day. 

We have four environments: dev, test, QA, and production. Dev/sandbox is a single environment, while Test, QA, and Production are clustered. We have two nodes for high-availability.

Within our company there is still a lot of demand for GoAnywhere. We are going to increase our use of it by 10 to 20 percent per year.

How are customer service and support?

Their technical support is good. Responses are not really instantaneous, but they respond within their SLA. They could improve their response time.

How would you rate customer service and support?

Neutral

What was our ROI?

It's a great value in terms of our overall satisfaction. It helps automate all our processes and reduces development time, so we don't have to invest much in developing. We haven't really seen any issues using it in all this time, or challenges in terms of operations. Overall, it brings us great value.

Because every new development request requires a certain amount of effort, new development in GoAnywhere is really fast thanks to the template workflow and being able to call another workflow. It helps reduce development costs and that's a great value.

What's my experience with pricing, setup cost, and licensing?

The licensing is very organization-friendly. It's a one-time license, not a monthly or recurring model. Compared to other tools it's less expensive.

What other advice do I have?

If your overall requirements are related to ETL and sending files to different systems, and you want to automate these kinds of daily processes, then GoAnywhere would be the best fit. It's one of the best solutions. It's lightweight and doesn't need heavy servers or big hardware to run, and it's very scalable. All these features really add to the GoAnywhere solution.

Overall, the solution is a nine out of 10. The ease of use is definitely 9.5 and the performance is a nine. But in terms of catching up with all the new standards, it's a little behind it. On that, I would give it an eight. It doesn't have connectors to various new systems. For development, it's a 9.5.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Joshua Rule - PeerSpot reviewer
Senior Integration Consultant at a computer software company with 51-200 employees
Real User
Nov 13, 2023
The solution can be used as an SFTP server for file transfer, but its scalability could be improved
Pros and Cons
  • "Fortra's GoAnywhere MFT supports the PeSIT protocol."
  • "The solution's support for the Unix platform and AS2 should be improved."

What is our primary use case?

We use Fortra's GoAnywhere MFT as an SFTP server for file transfer.

What is most valuable?

Fortra's GoAnywhere MFT supports the PeSIT protocol. The solution's Windows LDAP integration is excellent.

What needs improvement?

The solution's support for the Unix platform and AS2 should be improved. The solution's scalability needs to be improved as it has very limited scalability.

The solution could include some multi-factor authentication (MFA), one-time password, or secondary authentication.

For how long have I used the solution?

I have been using Fortra's GoAnywhere MFT for six years.

What do I think about the stability of the solution?

I rate Fortra's GoAnywhere MFT a six out of ten for stability.

What do I think about the scalability of the solution?

I rate Fortra's GoAnywhere MFT a four out of ten for scalability.

How are customer service and support?

I never interacted with the solution's technical support, but their website was pretty robust with knowledge articles.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution’s initial setup was simple.

What about the implementation team?

One engineer and a system admin resource were involved in the solution's deployment.

What's my experience with pricing, setup cost, and licensing?

Fortra's GoAnywhere MFT is an inexpensive solution.

Which other solutions did I evaluate?

Before choosing Fortra's GoAnywhere MFT, we evaluated MOVEit. Compared to MOVEit, Fortra's GoAnywhere MFT had a more robust user interface, and the support was more apparent on their website, making it easier to get to.

What other advice do I have?

The solution has quarterly maintenance releases.

Fortra's GoAnywhere MFT is best used in a Windows environment with low utilization. It wouldn't be something I would use in a high-utilization environment.

Overall, I rate Fortra's GoAnywhere MFT a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2114118 - PeerSpot reviewer
Application Development Manager at a government with 10,001+ employees
Real User
Mar 13, 2023
A user-friendly and accessible solution that provides centralized management
Pros and Cons
  • "The solution is easy to learn and user-friendly, which makes it accessible even to those without programming backgrounds and extensive scripting training. Newcomers can quickly get to grips with the platform, and as it's a more object-oriented application, it's easier to use and program."
  • "The solution's built-in functions could be better; I want to see easier file transfers and management."

What is our primary use case?

We use GoAnywhere for the basic Secure File Transfer Protocols (SFTPs). We transfer between various operating systems, and most of our servers are Unix, such as Linux and AIX.

Regarding security, we don't store data on the GoAnywhere servers, and access is limited. Our information security is essential as we're a public safety agency.

How has it helped my organization?

We've been using the solution for all these years, and that's a testament to how useful we find it as an organization. We previously used a lot of scripting for FTP and SFTP, but GoAnywhere MFT provides a centralized managed platform that reduces our manual workload. 

What is most valuable?

The product enables live transfer between servers, and it does what we need it to. 

GoAnywhere being a centralized platform fits our needs very well; it gets the job done and improves our file transfer operations.

The solution is easy to learn and user-friendly, which makes it accessible even to those without programming backgrounds and extensive scripting training. Newcomers can quickly get to grips with the platform, and as it's a more object-oriented application, it's easier to use and program.

What needs improvement?

The solution's built-in functions could be better; I want to see easier file transfers and management. 

For how long have I used the solution?

We've been using the solution for around ten years. 

How are customer service and support?

The tech support is pretty good, and the team members are knowledgeable for the most part; I rate them eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is considered easy. We are looking to upgrade to the newest version and have one staff member responsible for implementing that. However, the installation guide provides little information, and the installation notes are relatively limited.

What was our ROI?

Previously, we did file transfers manually, so we didn't need to pay anything. However, GoAnywhere is a strong product, so it's a good investment.

What's my experience with pricing, setup cost, and licensing?

The product's pricing is reasonable. 

What other advice do I have?

I rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1812900 - PeerSpot reviewer
Chief Information Officer at a wellness & fitness company with 11-50 employees
Real User
Top 20
May 17, 2025
Have evaluated customer feedback and rated satisfaction highly
Pros and Cons
  • "We are a review website for enterprise IT, and we perform two main functions: First, we publish these reviews for other people to read, either publicly or anonymously; second, we work directly with vendors who are interested in understanding what users think about their product."

    What is most valuable?

    We are a review website for enterprise IT, and we perform two main functions. First, we publish these reviews for other people to read, either publicly or anonymously. Second, we work directly with vendors who are interested in understanding what users think about their product.

    What do I think about the scalability of the solution?

    What about the scalability of the solution?

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    Last updated: May 17, 2025
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