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Procurement Specialist at Cleanshelf Supermarkets Limited
Real User
Top 5
Jul 11, 2025
Reliable performance with room for interface improvements
Pros and Cons
  • "I appreciate GoAnywhere MFT because it is reliable and can handle large loads of data."

    What is our primary use case?

    Currently, we use GoAnywhere MFT for data to automate sharing big or large data and secure information.

    I can say it handles large loads of data which allows the organization to connect to internal and external systems.

    I also exchange and write data using the standard protocols.

    What is most valuable?

    I appreciate GoAnywhere MFT because it is reliable and can handle large loads of data.

    It has many good features. It is an ultimate tool for large data.

    The amount of information it can handle is the best feature for me.

    What needs improvement?

    The support for GoAnywhere MFT is not consistent. There was a time I received a response, but it did not fully resolve the problems I had.

    The interface needs a makeover.

    When I have many workflows running simultaneously, the interface of GoAnywhere MFT can lag, which makes it take longer whenever I am working.

    For how long have I used the solution?

    I have been using it for about one and a half years.

    Buyer's Guide
    GoAnywhere MFT
    May 2026
    Learn what your peers think about GoAnywhere MFT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
    893,438 professionals have used our research since 2012.

    What was my experience with deployment of the solution?

    The initial deployment of GoAnywhere MFT was moderate. It was easy.

    What do I think about the stability of the solution?

    The performance and stability of GoAnywhere MFT is a credit. It is good.

    What do I think about the scalability of the solution?

    The scalability of GoAnywhere MFT regarding staff training is quite easy and simple.

    Users learn the skills on how to use the software quickly.

    How are customer service and support?

    I have contacted the technical support for GoAnywhere MFT once or twice.

    The response was not convenient and did not meet my expectations.

    The team needs to improve their response time to users and customers.

    I would give the support for GoAnywhere MFT a score of seven out of ten.

    Which solution did I use previously and why did I switch?

    I have not used any alternatives to GoAnywhere MFT.

    How was the initial setup?

    It took approximately one month to fully deploy GoAnywhere MFT.

    What about the implementation team?

    I needed a team for the deployment of GoAnywhere MFT because of the workload.

    One person cannot handle everything alone.

    It requires a team.

    What's my experience with pricing, setup cost, and licensing?

    The pricing for GoAnywhere MFT is quite fair.

    Which other solutions did I evaluate?

    I have not used any alternatives to GoAnywhere MFT. This is my first experience with this software.

    Despite a few drawbacks, it is a good product, and the issues can be resolved.

    What other advice do I have?

    GoAnywhere MFT is good software, and I would recommend it to anyone wishing to use it.

    I rate this solution eight out of ten.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    KIM TERRY BUENAVENTURA - PeerSpot reviewer
    Technical Engineer at a tech services company with 11-50 employees
    Reseller
    Top 5
    Aug 17, 2024
    The solution is versatile, allowing transfers through HTTPS and different protocols
    Pros and Cons
    • "I like the versatility GoAnywhere provides, allowing transfers through HTTPS and different protocols. It can also transfer through a server and a client."
    • "I tried to copy a file from an S3 bucket to another storage class. I don't know if it is a limitation from AWS, not the MFT. If I copy a file from the AWS S3 bucket to that storage class, it can't be transferred. It says that I can't remember the exact error, but it cannot be processed. I want MFT to be more compatible with cloud-based applications or services like AWS."

    What is our primary use case?

    The most common use case is secure file transfer. Fortra's web client provides that. SecureMail also helps them send emails with large file attachments.

    How has it helped my organization?

    We realized the benefits of GoAnywhere immediately. So many threats affect the most commonly used types of file transfers. One common way to transfer files is to put them on a flash drive, which is risky. Webmail also has limitations. You can only send around  25 MB through Outlook and Gmail. GoAnywhere is helpful and secure because it allows different protocols and encryption supported by the strongest, most secure encryption algorithms.

    GoAnywhere saves time when connecting to third parties because it's easily configured. It saves more time than other kinds of file transfer applications. It's user friendly and easy to configure.

    What is most valuable?

    I like the versatility GoAnywhere provides, allowing transfers through HTTPS and different protocols. It can also transfer through a server and a client.

    GoAnywhere's connectors are helpful for connecting and integrating various products, such as Google Cloud, AWS Cloud, Azure, and SharePoint. This makes it much easier for our clients to achieve their targets. The connectors are critical because production processes need them to connect between two applications. It helps to maintain a smooth connection between two products.

    We use GoAnywhere's agents instead of the more commonly used Samba or network share. The agents are good for a company with branches globally or nationwide. It allows the branches to connect to the head offices.

    The secure forms are helpful. One of my clients is in the HR department, so using secure forms to collect details from job applicants is easy. They can be compiled in a specific folder or directory so that HR can easily navigate and manage all the details of prospective employees applying to a certain company.

    For some clients, we recommend GoFast for companies that need transparency between the first and second clients. If they both use GoAnywhere, we suggest GoFast since it will speed up the file transfers between them.

    What needs improvement?

    I tried to copy a file from an S3 bucket to another storage class. I don't know if it is a limitation from AWS, not the MFT. If I copy a file from the AWS S3 bucket to that storage class, it can't be transferred. It says that I can't remember the exact error, but it cannot be processed. I want MFT to be more compatible with cloud-based applications or services like AWS. 

    For how long have I used the solution?

    I have used GoAnywhere for almost two years.

    What do I think about the stability of the solution?

    GoAnywhere MFT doesn't have any stability problems. Any crashes are related to the client's services or problems with their database. We sometimes encounter lags when there is so much data that the donor cannot trust.

    What do I think about the scalability of the solution?

    GoAnywhere is easy to scale up. It isn't time-consuming to scale GoAnywhere MFT up.

    How are customer service and support?

    I rate Fortra's support nine out of 10. I've reported bugs to Fortra support. The issues take time and can't be fixed with a press of a button. It would be helpful if Fortra's support would regularly update us since our partners and clients in the Philippines have problems that require expertise on the backend. There are some cases they cannot provide answers. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Our clients have different platforms. We deploy in cloud, hybrid, or sometimes on-premise because other clients do not trust a hybrid or cloud environment. We haven't encountered difficulties with GoAnywhere itself. We've had much more problems on the client's side. 

    We typically assign at least two resources for the deployment so we have a backup. Implementing GoAnywhere itself takes half a day, but setting up the client's environment requires an entire day. The only maintenance after deployment is upgrading the solution and migrating it from one environment to another.

    What's my experience with pricing, setup cost, and licensing?

    Even if you think the price is high, I would recommend GoAnywhere because it is secure and easy to use and configure. It supports different kinds of protocols. It resolves the limitations of common types of file transfers. 

    What other advice do I have?

    I rate Fortra GoAnywhere MFT 10 out of 10. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    Buyer's Guide
    GoAnywhere MFT
    May 2026
    Learn what your peers think about GoAnywhere MFT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
    893,438 professionals have used our research since 2012.
    Jayvie Otinez Britanico - PeerSpot reviewer
    Project Lead at a comms service provider with 1-10 employees
    Real User
    Top 10
    Jun 16, 2024
    Provides an almost complete range of connectors
    Pros and Cons
    • "The most valuable features are the automatic processing of files and scheduled execution of the files."
    • "The technical support has room for improvement."

    What is our primary use case?

    I deploy Fortra's GoAnywhere MFT for our clients and provide presentations to prospects.

    Fortra's GoAnywhere MFT allows our clients to securely share confidential files and create a web portal for external partners. This portal enables partners to search, upload, and download files, integrating with services like Google Drive. Additionally, GoAnywhere offers a secure mail feature for sending large attachments.

    How has it helped my organization?

    Fortra's GoAnywhere MFT provides an almost complete range of connectors.

    GoAnywhere's agents allow us to extend MFT automation to remote systems, which is helpful for our clients with branches in different countries. By using the agent along with the automation service, we can interact with remote servers, thereby increasing productivity and transfer times between those servers and the head office.

    GoAnywhere MFT has improved our client's KPIs. Before implementing GoAnywhere MFT, our clients didn't receive notifications when there were errors in the file process and now they are instantly informed.

    To ensure a safe data collection process during the pandemic, our clients transitioned from Google Forms to GoAnywhere Secure Forms. This allowed them to securely fill out digital forms upon entering the building, with the option to attach them directly to their database.

    Before GoAnywhere Secure Forms, our clients had to rely on third-party solutions but now they only have to use the MFT for their use cases.

    The Go Fast feature improves the data transfer speeds for our clients.

    GoAnywhere MFT saves our clients time connecting securely with third-party collaborations. Removing the manual intervention has saved around 90 percent of their time.   

    What is most valuable?

    The most valuable features are the automatic processing of files and scheduled execution of the files.

    What needs improvement?

    The technical support has room for improvement. It takes between three to five days to get a resolution from them.

    I would like better integration between GoAnywhere MFT and other MFT solutions.

    We request the ability to customize the user interface of Fortra's GoAnywhere MFT, specifically by incorporating our company logo. This feature would provide greater flexibility and brand recognition within the software.

    For how long have I used the solution?

    I have been using Fortra's GoAnywhere MFT for four years.

    What do I think about the stability of the solution?

    For the most part, Fortra's GoAnywhere MFT is stable. Sometimes we run into critical problems that require a new patch to fix. Developing and implementing these patches can take up to a week.

    What do I think about the scalability of the solution?

    Fortra's GoAnywhere MFT is highly scalable. We can scale by increasing the memory.

    How are customer service and support?

    The technical support is delayed in providing a resolution. It can take up to five days to resolve an issue.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial deployment is straightforward. Connecting the servers and the GUI is simple. The instructions are easy to follow. Once we input the values and the IP address, Fortra's GoAnywhere MFT is easy to install.

    The deployment takes five days and can be completed by one technical person.

    What was our ROI?

    On average, our clients see a return on investment within three years of implementing Fortra's GoAnywhere MFT.

    What other advice do I have?

    I would rate GoAnywhere MFT nine out of ten.

    Fortra's GoAnywhere MFT doesn't require coding for everything under the input values for the workflows, unlike other solutions.

    Fortra's GoAnywhere MFT requires minimal and easy maintenance.

    Our clients usually assign four people in each organization that utilize Fortra's GoAnywhere MFT.

    Based on the features provided by Fortra's GoAnywhere MFT, the price is reasonable. There is no need to purchase additional tools to monitor and maintain the data.

    I recommend Fortra's GoAnywhere MFT to other users.

    Fortra's GoAnywhere MFT provides peace of mind.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Steve Ballantyne - PeerSpot reviewer
    Network Infrastructure Security Architect at Knox Community Hospital
    Real User
    Top 20
    Nov 3, 2025
    The user-friendly web interface has transformed this process, allowing me to easily delegate tasks and finally share the responsibility
    Pros and Cons
    • "GoAnywhere stands out for its user-friendly project creation, intuitive testing and troubleshooting, and especially its notification system, which keeps me informed of any issues that need attention, a feature we lacked before."
    • "Upgrading was a challenge and I ran into some problems along the way."

    What is our primary use case?

    While Fortra's GoAnywhere MFT offers features like secure email and file sharing, we primarily use it for its core functionality: secure file transfers. Our focus is on building automated jobs to manipulate and securely transfer files, and GoAnywhere effectively meets that need.

    How has it helped my organization?

    Before GoAnywhere MFT, I relied on manually written bash scripts on a Linux server to handle file transfers, creating a workload I couldn't share due to being the only Linux expert. GoAnywhere's user-friendly web interface has transformed this process, allowing me to easily delegate tasks and finally share the responsibility.

    GoAnywhere has been instrumental in our secure data transfers with third parties, streamlining the process and saving us an estimated 40 hours per month. It eliminates the need for troubleshooting and writing custom scripts, making it an efficient and reliable solution. 

    What is most valuable?

    GoAnywhere stands out for its user-friendly project creation, intuitive testing and troubleshooting, and especially its notification system, which keeps me informed of any issues that need attention, a feature we lacked before.

    What needs improvement?

    My only technical difficulty has been finding certificates nearing expiration. While this suggests room for improvement in certificate management, it's more likely I just need to consult the documentation.

    Upgrading was a challenge and I ran into some problems along the way.

    For how long have I used the solution?

    I have been using Fortra's GoAnywhere MFT for eight months.

    What do I think about the stability of the solution?

    The only challenge I encountered with GoAnywhere was occasionally needing to increase the allocated Java memory. The software itself prompted me to do this when it started running low on resources. Luckily, my server had plenty of memory available, so I simply doubled or tripled the allocation. This was a straightforward configuration change and didn't seem to impact performance at all. GoAnywhere warned of potential slowdowns if I didn't address the memory issue, but I haven't experienced any performance problems myself.

    What do I think about the scalability of the solution?

    GoAnywhere has proven to be very scalable. I've been able to seamlessly add at least ten new connections since implementing it, demonstrating its ability to handle increased workloads.

    How are customer service and support?

    The technical support is great. They provide quality responses.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We migrated from Linux and shell scripts to GoAnywhere for this task because the previous approach, while functional, lacked efficiency and user-friendliness.

    How was the initial setup?

    The initial deployment was straightforward. I completed the deployment on my own.

    What about the implementation team?

    The implementation was completed in-house.

    What's my experience with pricing, setup cost, and licensing?

    GoAnywhere's price is justified by its features and the time it saves me. In other words, the value I get from the software makes the cost worthwhile.

    Which other solutions did I evaluate?

    After considering a few other options, GoAnywhere stood out due to positive reviews. A sales demo solidified my decision - it was significantly better than the competition.

    What other advice do I have?

    I would rate Fortra's GoAnywhere MFT ten out of ten.

    We evaluated GoAnywhere MFT's gateway feature, which adds security by placing a secure gateway at the network perimeter. However, since 90 percent of our connections already utilize a VPN, which offers its own encryption and security, we opted not to implement it. Similarly, we haven't invested in the secure forms functionality as we haven't identified a need for it.

    GoAnywhere MFT itself requires minimal maintenance, only needing one patch upgrade so far. Additionally, while occasional Windows updates and server restarts are necessary, they are significantly easier to manage compared to maintaining and patching a Linux system.

    GoAnywhere MFT stood out among the products we reviewed - it offered superior functionality at a surprisingly affordable price. Compared to other options, GoAnywhere felt like a clear winner in terms of both value and capability.

    I recommend attending the demonstrations offered by the sales and presales engineering teams. They are product experts and are happy to provide hands-on demos where you can build a sample workflow. These sessions are very informative, and similar follow-up calls after purchase are also valuable. They can help you avoid unnecessary steps and ensure you're using GoAnywhere MFT to its full potential.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    Last updated: Nov 3, 2025
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    PeerSpot user
    Account Manager at Appnomu Business Services
    Real User
    Top 10
    Jul 9, 2025
    Threat protection and encryption ensure safe file transfers and connector integration simplifies processes but customer support response could improve
    Pros and Cons
    • "What I appreciate most about GoAnywhere MFT is the threat protection feature, whereby before transferring files anywhere, I am able to first make the file analysis and confirm there are no threats or malware in the files."

      What is our primary use case?

      We use GoAnywhere MFT for file transfers and loading other files on our FTP.

      What is most valuable?

      What I appreciate most about GoAnywhere MFT is the threat protection feature, whereby before transferring files anywhere, I am able to first make the file analysis and confirm there are no threats or malware in the files. Before allowing files to be transferred elsewhere, the threat protection helps us prevent data loss because it has highly graded encryption which helps keep our data safe.

      I also appreciate the cloud connectors. GoAnywhere MFT is able to connect with different applications. For example, it can connect with Microsoft SharePoint and Dropbox.

      What needs improvement?

      The implementation process needs improvement. When I wanted to implement GoAnywhere MFT and requested trials, I had to wait for a period of a day without reply, until I requested the demo. They should improve their customer support service so when someone wants to register or purchase this product, they should be faster.

      They should make sure that the start trial part is accessible to everyone when someone wants to get that trial. If they want people to first communicate with customer support, they need to ensure their support team is available 24 hours.

      For how long have I used the solution?

      I have been using GoAnywhere MFT for one year.

      What was my experience with deployment of the solution?

      Deployment of GoAnywhere MFT was very challenging because the trial request process and response time caused delays. If they had replied in time, the deployment would not have been delayed.

      What do I think about the stability of the solution?

      GoAnywhere MFT has never crashed, but sometimes it becomes slow.

      What do I think about the scalability of the solution?

      The scalability of GoAnywhere MFT is fine.

      How are customer service and support?

      The support for GoAnywhere MFT becomes excellent when you become a customer. The support is impressive and they handle issues in a timely manner. However, when requesting to become a customer, that is where support issues arise. When you are an established customer, their support is good.

      On a scale from 1 to 10, I would give GoAnywhere MFT support seven.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      Before using GoAnywhere MFT, we were using Google Drive. We were using Google Workspace which has a sub-feature called Fogo (F-O-L-G).

      How was the initial setup?

      We took a period of two weeks to fully deploy GoAnywhere MFT. We had to first gain access, then request a demo. After the demo, we had to negotiate pricing. From the pricing, we took the final steps.

      What about the implementation team?

      One person can deploy GoAnywhere MFT.

      What's my experience with pricing, setup cost, and licensing?

      The pricing of GoAnywhere MFT is friendly. It is friendly because payment is based on the number of users and the number of licenses purchased.

      What other advice do I have?

      I started seeing the benefits of GoAnywhere MFT one week after implementation.

      The user interface of GoAnywhere MFT is free and friendly, as everything on the user interface can be managed without assistance.

      I rate GoAnywhere MFT eight out of ten overall.

      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
      PeerSpot user
      reviewer2542065 - PeerSpot reviewer
      IT & Security Manager at a manufacturing company with 11-50 employees
      Real User
      Top 10
      Sep 16, 2024
      Provides a centralized and secure way for our file transfer needs
      Pros and Cons
      • "It streamlines the files. Anyone can go pick up the file that we give access to. It is great."
      • "For us, it is perfect. It is a good solution that we are using, and we are going to continue to do so. However, it should be advertised more as a solution. I did not see it out there beforehand."

      What is our primary use case?

      We are using it for all our file-transferring needs. We mostly use it for confidential files and larger files. We want to securely send the files that are on the confidential side. We feel it is very secure for sending a file over.

      How has it helped my organization?

      By implementing this solution, we wanted to have a centralized place for all our file-transferring needs because previously, there were too many ways. It was done by email. It was done through FTP. Everyone was trying to find their own solution. This way, we could centralize it and make sure that everyone is using the same tool.

      We use it with Office 365. We have a single sign-on, and we have implemented it with every deployment of a laptop.

      It works seamlessly. There are no issues. It has been excellent. It is so easy. It is very user-friendly. There are never any issues. There is a lot of flexibility with it, and we are staying compliant, so it is very important.

      It streamlines everything and keeps things centralized. There is also automated scheduling.

      For us, cybersecurity is very important, and GoAnywhere MFT keeps us very secure. That is a very good benefit. We have a centralized place for file transfers. People do not think of other options, such as using Dropbox or sending files by email or FTP.

      GoAnywhere has saved us time in connecting securely with the third parties we need to collaborate securely with. It is hard to say how much time it has saved, but we do not need to discuss how we are going to send a file securely. We used to waste a lot of time previously.

      What is most valuable?

      It streamlines the files. Anyone can go pick up the file that we give access to. It is great.

      What needs improvement?

      For what we are using it for, it is doing the job, so I would not be able to say how to improve it. For us, it is perfect. It is a good solution that we are using, and we are going to continue to do so. However, it should be advertised more as a solution. I did not see it out there beforehand.

      For how long have I used the solution?

      We have been using GoAnywhere MFT for the past six months. They gave us a free trial, and we liked it, so we made the purchase.

      What do I think about the stability of the solution?

      It is very stable. We have not had any issues.

      What do I think about the scalability of the solution?

      It is scalable. 

      We have 25 users using this solution. It is one company. We are just 25 people. It is a small company.

      How are customer service and support?

      We did not require any support. It is very simple. We are only using the file transfer, so it is very simple.

      Which solution did I use previously and why did I switch?

      We were not using anything before. That is why it is such a great solution for us.

      How was the initial setup?

      We have the cloud solution, The cloud provider is AWS.

      I was involved in its deployment, and there were no problems. In terms of the implementation strategy, we just had a team meeting about it. I informed everyone and then implemented the credentials.

      It does not require any maintenance.

      What about the implementation team?

      I did not need any external help.

      What was our ROI?

      The best benefit is time and security.

      What's my experience with pricing, setup cost, and licensing?

      I find it to be very fair. It is very good.

      Which other solutions did I evaluate?

      We did not evaluate other options. I trust Fortra, and I use them for other solutions. That is why I went to them with a scenario, and they got back to us about using this system.

      What other advice do I have?

      I would highly recommend this solution. I am a big believer that you get what you pay for.

      We do not use GoAnywhere's Secure Forms. We are using this solution for simple file transfers. We are not getting too complex with it. We also do not make use of the GoAnywhere agents or the GoFast feature.

      I would definitely rate Fortra's GoAnywhere MFT a ten out of ten.

      Which deployment model are you using for this solution?

      Private Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
      PeerSpot user
      Alejandro Parro Jr. - PeerSpot reviewer
      IT Automation Expert at Bridgeway Communication System, Inc.
      Reseller
      Top 20
      Mar 6, 2024
      Helps improve our data exchange processes and centralizes the exchange of data between our systems
      Pros and Cons
      • "The most valuable feature of MFT is the security it provides for our data. MFT allows us to add additional authorization and passwords to any file attachments we send via email, and also to limit the number of times the recipient can download the file."
      • "I want to be able to use GoAnywhere to create customizable reports that I can share with the MSP containing any information related to file transfers."

      What is our primary use case?

      We use Fortra's GoAnywhere MFT to facilitate our data exchanges.

      How has it helped my organization?

      Implementing GoAnywhere MFT has significantly improved our data exchange processes, particularly through automation. This allows us to send large files as single attachments via email.

      The Secure Folders feature of Fortra's GoAnywhere MFT software strengthens our file transfer security. It provides detailed information about every user who accesses the data. Granular permissions can be set, allowing some users to only upload files, while others can only download them. These permissions extend to the entire HTTPS service, including the hosted drive.

      GoAnywhere MFT centralizes the exchange of data between our systems, employees, customers, and trading partners. This eliminates the need for multiple applications for administration.

      The GoAnywhere MFT's UI is user-friendly. I was able to understand how the solution works in under one hour.

      GoAnywhere MFT's workflow feature stands out because it doesn't require programming knowledge. This flexible feature is also easy to set up.

      GoAnywhere MFT's workflow feature eliminates the need for custom programs and scripts for our file transfers. Since I started using it I have eliminated over 100 scripts.

      GoAnywhere MFT's workflow feature has streamlined previously manual processes, benefiting both us and our clients. For instance, we now receive automated notifications summarizing office hours and can easily collect any valuable information from the administrator. Before implementing GoAnywhere MFT, these tasks had to be done manually at the end of each shift.

      I'm familiar with the ICAP process. We've also installed it for some of our existing clients. This allows for normal operation without needing to go elsewhere. It provides various functionalities, including automation, testing on Virtual LAN Providers, and the ability to limit access based on factors like extension numbers. This means we can restrict access to confidential information, regardless of whether someone is visiting or working within our organization. The ICAP process allows for this control without hindering regular operations. We can further enhance security by implementing our internal processes alongside antivirus protection offered by ICAP capabilities.

      ICAP plays a vital role in keeping malware out of our organization, especially in high-volume traffic environments.

      GoAnywhere eliminates the need for single-function tools and unsecured file transfer methods. It can automate application upgrades, providing organizations with both protection and efficiency. This means GoAnywhere can launch applications for specific tasks, eliminating the need to develop custom applications that often require additional licenses. Additionally, GoAnywhere can potentially reduce costs compared to other solutions in our environment.

      Automating file transfers has significantly reduced project workloads for our organization. Manual client interaction is now automated, streamlining a previously five- to ten-step process into one or two steps.

      GoAnywhere helps our staff save time to focus on other tasks. By automating many manual processes that previously supported web users and ensured security, GoAnywhere frees up valuable staff resources.

      What is most valuable?

      The most valuable feature of MFT is the security it provides for our data. MFT allows us to add additional authorization and passwords to any file attachments we send via email, and also to limit the number of times the recipient can download the file.

      What needs improvement?

      I want to be able to use GoAnywhere to create customizable reports that I can share with the MSP containing any information related to file transfers.

      For how long have I used the solution?

      I have been using Fortra's GoAnywhere MFT for two and a half years.

      What do I think about the scalability of the solution?

      GoAnywhere MFT scales to meet the needs of organizations of all sizes.

      How are customer service and support?

      The technical support is good.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      The initial setup is straightforward and took two or three hours.

      What's my experience with pricing, setup cost, and licensing?

      Fortra's GoAnywhere MFT carries a higher price tag than other MFT solutions. The comprehensive features it offers justify the cost, provided we can utilize its full process and functionalities.

      What other advice do I have?

      I would rate Fortra's GoAnywhere MFT nine out of ten.

      We have approximately 100-150 users.

      I recommend conducting a proof-of-concept for Fortra's GoAnywhere MFT.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
      PeerSpot user
      reviewer2586390 - PeerSpot reviewer
      SAP Basis Administrator at a energy/utilities company with 5,001-10,000 employees
      Real User
      Top 20
      Oct 30, 2024
      Seamless connectivity, good usability, and knowledgeable support
      Pros and Cons
      • "The usability is valuable because I am self-taught and have not had any formal training in the product. The help feature is quite handy."
      • "The biggest weakness I have seen in the product is scheduling. It is very limited in that aspect. It needs more flexibility and more ways to schedule."

      What is our primary use case?

       I primarily use it for FTP purposes, sending files in and out within the corporation and through third-party vendors, both inbound and outbound.

      How has it helped my organization?

      It has been pretty seamless and straightforward for connectivity between my company and a third party. It is one of the easier aspects of using the product.

      I could see its benefits after some time. That is because it was self-taught. I learned the functionality, the usability, and all the features as I went along by reading the help functions. There are probably still a lot of features that I have not yet used or know about.

      What is most valuable?

      The usability is valuable because I am self-taught and have not had any formal training in the product. The help feature is quite handy.

      What needs improvement?

      The biggest weakness I have seen in the product is scheduling. It is very limited in that aspect. It needs more flexibility and more ways to schedule. It is very strict with no customization options. The monitors are limited in how you can set them up.

      Handling errors is challenging as errors are hard to understand. The help guide does not cover error messages well. It is Java-based, so it is hard to understand Java error messages.

      For how long have I used the solution?

      I have been using it for about four or five years now.

      What do I think about the stability of the solution?

      I have not experienced any lagging or crashing. 

      What do I think about the scalability of the solution?

      We have not used it to a high level of scalability. What we are running currently is what was installed by a previous manager, and it has been used for about six to seven years without issues.

      How are customer service and support?

      They are very responsive and very knowledgeable. I would rate them a nine out of ten. Sometimes, they are hard to reach by phone. I get placed on hold for a long time, and I usually hang up and call later in the day or the following day. That is the only down thing I can think about in terms of support. They are hard to get hold of sometimes.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I have used FileZilla, which is freeware. We have also used WinSCP.

      FileZilla is just a simple point-to-point file transfer, whereas GoAnywhere has way more features.

      How was the initial setup?

      I did not install it in our environment. Another person who is not with the company anymore installed it. I came into play after it was fully installed and configured.

      My initial onboarding was difficult for me because it required some level of programming which I am not savvy with. Initially, I reached out to tech support due to the cryptic errors that I was getting.

      I do not use it on a daily basis or a full-time basis. It took about a year to be comfortable with it. I am still learning as I go along. There are still times when I wonder how to do something. I am still learning it, but it took me a good decent year to get acclimated to it.

      In terms of maintenance, there is patching that comes out almost every month. It is pretty easy to download and apply the patch. It is pretty quick and painless.

      What other advice do I have?

      I would rate GoAnywhere MFT an eight out of ten. I have not had any formal training on it. I would love that opportunity. Until then, it is self-learning.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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      Updated: May 2026
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      Managed File Transfer (MFT)
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