GoAnywhere MFT Reviews

We use Fortra's GoAnywhere MFT as an SFTP server for file transfer.

Fortra's GoAnywhere MFT supports the PeSIT protocol. The solution's Windows LDAP integration is excellent.

The solution's support for the Unix platform and AS2 should be improved. The solution's scalability needs to be improved as it has very limited scalability.

The solution could include some multi-factor authentication (MFA), one-time password, or secondary authentication.

I have been using Fortra's GoAnywhere MFT for six years.

I rate Fortra's GoAnywhere MFT a six out of ten for stability.

I rate Fortra's GoAnywhere MFT a four out of ten for scalability.

I never interacted with the solution's technical support, but their website was pretty robust with knowledge articles.

Neutral

The solution’s initial setup was simple.

One engineer and a system admin resource were involved in the solution's deployment.

Fortra's GoAnywhere MFT is an inexpensive solution.

Before choosing Fortra's GoAnywhere MFT, we evaluated MOVEit. Compared to MOVEit, Fortra's GoAnywhere MFT had a more robust user interface, and the support was more apparent on their website, making it easier to get to.

The solution has quarterly maintenance releases.

Fortra's GoAnywhere MFT is best used in a Windows environment with low utilization. It wouldn't be something I would use in a high-utilization environment.

Overall, I rate Fortra's GoAnywhere MFT a seven out of ten.

We use GoAnywhere for the basic Secure File Transfer Protocols (SFTPs). We transfer between various operating systems, and most of our servers are Unix, such as Linux and AIX.

Regarding security, we don't store data on the GoAnywhere servers, and access is limited. Our information security is essential as we're a public safety agency.

We've been using the solution for all these years, and that's a testament to how useful we find it as an organization. We previously used a lot of scripting for FTP and SFTP, but GoAnywhere MFT provides a centralized managed platform that reduces our manual workload. 

The product enables live transfer between servers, and it does what we need it to. 

GoAnywhere being a centralized platform fits our needs very well; it gets the job done and improves our file transfer operations.

The solution is easy to learn and user-friendly, which makes it accessible even to those without programming backgrounds and extensive scripting training. Newcomers can quickly get to grips with the platform, and as it's a more object-oriented application, it's easier to use and program.

The solution's built-in functions could be better; I want to see easier file transfers and management. 

We've been using the solution for around ten years. 

The tech support is pretty good, and the team members are knowledgeable for the most part; I rate them eight out of ten.

Positive

The initial setup is considered easy. We are looking to upgrade to the newest version and have one staff member responsible for implementing that. However, the installation guide provides little information, and the installation notes are relatively limited.

Previously, we did file transfers manually, so we didn't need to pay anything. However, GoAnywhere is a strong product, so it's a good investment.

The product's pricing is reasonable. 

I rate the solution eight out of ten.

We are a review website for enterprise IT, and we perform two main functions. First, we publish these reviews for other people to read, either publicly or anonymously. Second, we work directly with vendors who are interested in understanding what users think about their product.

What about the scalability of the solution?

The use cases would be to transfer files and send files of large sizes.

We have not yet collaborated with third parties. We might see benefits in the future when we have SharePoint.

Fortra's GoAnywhere MFT is easy to use, easy to set up, and the support is good.

I am not able to go in and say 'forgot password.' I need to access the admin portal to change the password from there. I would like to be able to do MFA and reset the password via email.

I have used GoAnywhere for less than a year. April will mark one year.

We hardly have any issues with lagging, crashing, or downtime.

The solution is scalable. We utilize it minimally, and it seems easy to scale up.

Their customer service is good, with decent support. They get back to us within a day with answers. Their documentation is also very helpful.

Positive

We used standard MFT, FileZilla, and just FTP protocol within Windows Server. We switched as we were concerned about security and wanted ease of use and setup.

The initial deployment was easy. It took us just a couple of days to fully set up.

We used Fortra's implementation team since it came with the package. We had to purchase eight hours of implementation time. From our end, mainly one person was involved in the deployment.

The pricing is too expensive for what we need. If we could cut it by 50%, that would be great.

We looked at other solutions, however, it was time-consuming, and since Fortra's offers very good products, we did not pursue other options further.

I recommend the solution for secure transfer and easy setup. Despite the pricing, it is a reliable product.

I'd rate the solution nine out of ten.

I'm using it for automated exports of reports, where we're running scripts and exporting data in various formats, as well as for sending notifications to clients, for FTP uploads and downloads. We have patient enrollment files that get posted to our FTP and I'm using monitors to determine when a file gets downloaded and processed, and then results posted back.

I use GoAnywhereMFT to kick off other applications which will then do most of my file conversions and transformations. I'm reading data back in, either from queries or file sets that get created, in order to handle other functions of the jobs.

We do use the API functions a little bit, although I'm doing most of that through other applications, kicked off by MFT.

It helps centralize the exchange of data. Controlling the syncing of databases is pretty critical for us. We need the data to be up to date. If GoAnywhere wasn't able to do it, we would either have to develop an internal solution or look for an alternative.

The solution's workflow features have definitely helped eliminate manual processes. We're still a small company, we just started up in 2020. But we're already running hundreds of jobs a day and, and without the workflow features, we would have to hire many people to be able to do those same tasks.

In addition, we are a PBM (pharmacy benefits manager) and one of the core functions that has to be done with every client is receiving patient enrollment data. We also do inbound and outbound patient accumulation files, invoicing, reports, and status jobs. Just in those few transactions with all of our clients, that's a lot of potential manual touch points that have to be done. GoAnywhere has allowed me to automate all of that, plus additional tasks that would normally go to a reporting team.

As a company, it's allowing us to hire people who can come up with innovative ideas instead of hiring people just to do repetitive work. It's allowing us to grow and focus on new things instead of just trying to keep up and tread water on current tasks.

Another benefit is that it has PGP functionality built right in, and that gives me a good way to actually manage the keys, have a list of them, and use them. This is my one repository for all of that data and it gets picked up by the jobs. Previously, I had to have a separate PGP key management tool. Anytime that we would receive a file that was encrypted, while I might have been able to automate the transfer down of the FTP, but I would have to manually decrypt the file. Having that one core functionality can save me up to an hour a day.  Now, I can come in in the morning, log in to my inbox and get a report of everything that's happening: what has errored and what hasn't, instead of spending the day actually doing those processes.

We automate about 95 percent of all our transfers, so GoAnywhere is quite a help. We'll still have unscheduled file dumps or transfers that need to happen, of course, but I immediately use GoAnywhere to set up a job for anything that occurs on any type of regular basis.

I like the organization of resources, specifically listing out all of our FTPs and having a name and description to easily organize them. I also like the scheduler. The organization and the scheduling, being able to create the folders and the jobs, have been really helpful.

Looking at the comprehensiveness of GoAnywhere’s workflow features, I use it with other applications and, so far, there hasn't been anything I haven't been able to accomplish either through GoAnywhere exclusively, or using GoAnywhere with another application to get a task done. Everything revolves around GoAnywhere. It has a really good suite of features. It would be unlikely for us to move away from GoAnywhere because it has very good core functionality that we like to augment with a couple of additional applications.

Pretty much everything we've needed to connect to has been done fairly seamlessly.

The only issue I've had with connectivity, database or otherwise, revolved around an SSH key. I tried to create a key, but it was incompatible with a vendor's SFTP. And when that vendor has tried to create a key and share it with me, I have not been unable to import it into GoAnywhere. I had to use a third-party app to create the key and find something that was mutually compatible. I've submitted tickets on that to GAMFT for consideration.

They could possibly improve the error handling on jobs. Whenever it generates error logs, sometimes the error is very generic. It takes a little work to diagnose what's really going on. It may just say "IO Exception" and that doesn't really tell you much.

We do have to occasionally restart GoAnywhere because a job gets stuck or we are having connectivity issues. It restarts very quickly on the server. We might have five minutes of downtime at the most every one to two months. It has been pretty reliable.

From what I've seen, it would be able to scale for everything I foresee us needing in the next five to 10 years. From my understanding, we can actually turn some of that up and add servers if necessary. I don't really expect any problems there.

I now look at any new process that needs to be considered through the lens of how I would automate it through GoAnywhere. That being said, given our size, I would call our usage moderate. We have about 300 jobs a day and at our peak I would expect about 500 jobs a day. Obviously, that would increase as we grow.

As an organization, we're still adding jobs. We don't have a shortage of things that we want to automate with GoAnywhere.

Technical support has been pretty good. We've had some support directly through their chat service. I've had a couple of more urgent questions that needed to be answered and they were able to resolve them. We've also interacted with them via email and they've been very responsive and helpful.

They also have a queue-type ticket system that we've used a little bit.

Positive

They got it set up pretty quickly. A HelpSystems person was available to work through the minor issues and answer questions as necessary.

A lot of the help came from doing the demo as far as seeing what we could do. The implementation itself was pretty smooth.

In terms of the intuitiveness, there's definitely a learning curve. You have to learn how a job should really be set up and that took a little more time than I wanted, but it was good to get the knowledge by going through that process. I started out with very simplistic jobs and then started adding checks and error handling as we went.

One example of the learning curve is, to zip up files, I have to first move them to a workspace and work from there instead of a network share. Nothing in the application tells you this, but I figured it out after some job failures. Encountering things like that takes a little bit of effort.

As you get the feel of how GoAnywhere expects to do things and you make the corrections to set your jobs up to match that structure, it works fine.

We haven't done a whole lot in terms of updates yet. We are trying to review how to best update without impacting our production jobs unexpectedly. We have someone who will be talking with GoAnywhere to facilitate that upgrade process.

This is hard to calculate exactly, but when I can spend time with my wife instead of staying late at work, I would say it is worth it.

Though cost was a consideration, it was not under my umbrella.  Ultimately, we found the tool worth the cost.

We evaluated another product called MoveIt but GoAnywhere seemed to be a better product in my opinion.

There are certain functions that GAMFT can support but I like to use other applications for. For example, file transformation is possible within GoAnywhere, but easier in another application we use.

I try to evaluate what GoAnywhere is better at doing than other applications and use them accordingly. It handles file movement very well and I like the workspace feature.

As part of the implementation process it would be a good idea to have a couple of examples, actual scenarios, you want to do. GoAnywhere has templates and they're good, but they're a little simplified compared to what you can do with the solution. That's really a compliment to the software itself. The templates are all about moving files, and GoAnywhere is capable of more than that. Having examples that involve reading data in from a database and identifying certain data lines to set variables is a good idea.

I would suggest, where applicable, to spend the time to design into the job a procedure where, if a process fails, you can retry, or reset things like filenames and locations.

GoAnywhere MFT tool is used to transfer files from one end user to another. 

Traditionally, you would transfer a file as an attachment to an email. However, that does not always work very well, especially if you want to continuously transfer files. For example, sometimes you need to transfer files every hour. In such cases, traditional ways of file transfers do not work very well. This is where GoAnywhere MFT is helpful. You can just place a file at a location and it automatically gathers the file and transfers it to the destination or wherever you want to transfer it. 

It provides the easiest and safest way to transfer files. There is security and multiple advantages to using an MFT tool like GoAnywhere MFT.

It enables you to easily transfer files and not bother about sending them manually through emails. You can automate it. You do not want to log in and attach files in an email. You can just place them at a specified location, and they are picked up by the GoAnywhere MFT server. If you want to transfer a file to an external vendor, you can either use the vendor's location or your own location to put the file. If the external vendor provides you with a location, you can use that. Otherwise, you can create a folder and provide access to the external vendor. There are two options. It is very easy and secure.

Scheduling is valuable. You can schedule a transfer for any time you want. It can be hourly, daily, monthly, or yearly. You can transfer the file on AWS, Azure, or SharePoint. These are the main advantages.

It is easy to use. You just need to create a template and then the sequence is already provided to you. You just have to input the details that you got from the requester. You do not need to put any code, but if you have to do PGP key and encryption, it is a little bit complicated because all users are not aware of all the cases. You have to tell them what exactly you need in a particular case and what you are going to provide them. You need to interact with them.

They should have some training courses. Usually, everything is available on YouTube today, but I have not found any videos for this solution. For training, there should be some sites or resources on YouTube or Udemy. They do not have that currently.

Feature-wise, I do not have any areas for improvement. Whenever we work for a company, they have certain restrictions, and we cannot use all the features of any MFT tool. In my previous company, we had a few restrictions, and the feature usage was limited, which made it hard to say if it lacked any features or not. I have not found any issues with most of the features I worked with. I could do whatever was required using GoAnywhere MFT.

I used this solution for four years and seven months.

GoAnywhere MFT is very good in terms of stability. You would not find many issues related to stability. If there are any issues, they are rare or once or twice a year.

We can easily scale up and scale down. If they want to use GoAnywhere MFT, most companies get it for a year. People usually do not scale down. They usually scale up because it has many services.

I believe it was being used at multiple locations because we had four servers. If any one of them went down, we had other servers.

I never contacted them. We had an on-site team for that, but I have attended calls with them. They are very prompt. They will schedule a meeting and help you out until the issue is resolved.

Positive

In the market, there are multiple MFT tools, but I only have experience working with GoAnywhere MFT. When I joined the company, GoAnywhere MFT was already there. I was trained on that and started working with it.

In my previous company, it was on the cloud. I was not involved in its deployment. It was already being used in my previous company. 

If you want to deploy it, you need to contact GoAnywhere. You can raise the ticket and ask them to provide that particular service. They will charge you and provide the service. 

I am not sure, but it seems that it does not require any maintenance. We just have to restart it, and we get all the updates and patching activities done.

I would rate GoAnywhere MFT a seven out of ten.

We use it to release medical records to other healthcare facilities, attorneys, and insurance companies.

We can share information faster and easier and in a less restrictive manner in terms of sizing.

It has helped to eliminate manual processes. We don't have to mail and fax records, and we don't have to burn them on a CD anymore. We can just drop a record in a folder.

It helps in centralizing the exchange of data between systems, employees, customers, and trading partners, which is extremely important. The easier it is to do, the better it is for us. Previously, we were having issues with faxing, and now, we don't have fax issues. It is a lot faster for the people to whom we're sending records. It is almost instantaneous, whereas with faxing, it has to go out through the fax, and then their fax machine has to pick it up, and then, on somebody's end, it may not work.

All of it is valuable, but the most valuable would be the ability to release medical records without having a limitation for size and not having to deal with the fax machine.

Its user interface is extremely easy. If you can drag and drop, then you're good.

I'm on the admin side of it, and one of the complaints is that it times out too quickly for the people who are using the internet-based part of it. It could be that there is a way to do it, but I just don't know how. 

One of the things that I wish is to not necessarily have to set up a username and password for people with whom we don't frequently share files. For instance, if I want to share files with a patient who is not somebody with whom we share files all the time, I would like them to somehow verify who they are and be able to push the file to them. I shouldn’t have to set them up as a user with a password. It should be almost like Dropbox.

I have been using this solution for about two years.

It is great. I haven't had any issues with it. I've had issues with my IT department, but nothing on the GoAnywhere's side.

I use it for a very specific thing. So, it definitely meets my needs.

They're fantastic. Anytime I've called to ask anything, they've always been extremely helpful. They spent time with me, walked me through things, and explained things to me. They've always been great. I've not had any issues. So, I would rate them a ten out of ten.

Positive

We didn't have any other solution previously. It was just fax and paper or burn a CD.

I was involved in its setup, and my part of it was simple. IT was also involved. There are portions of GoAnywhere that we're not using but IT can use. 

We were having issues with faxing to external people where our faxes wouldn't go through. So, in terms of the implementation strategy, they were the first ones with whom I checked whether they would be interested in doing this. It has just kind of grown from there. People request things from us all the time. If I'm on the phone, I ask them, "Hey, we have this. Is this something that you're interested in?" Sometimes, they say no, but most of the time, it is a yes. So, it has worked out really well.

I started using it in my department, and now, I've got a few other departments that are also using GoAnywhere for the same thing. For example, the business office will use it when people or attorneys request itemized statements or itemized billing if that requester has GoAnywhere.

I did have training courses. They did help me set up exactly what I needed it to be set up for, and that part was really simple.

In terms of maintenance, I'm the one who sets everybody up, and I'm the one who goes through it. Our IT has one person, but he is hardly in it. He usually accesses it when I have an issue. I do have four other staff members who drop things in, but they don't build users. They don't resend passwords or do anything like that.

I would like to say that we have seen an ROI because I don't have to burn CDs and mail them all the time, but I can't give a dollar figure for that.

The cost is fine. It is probably the best software that I've had for the money that we spend for it. I am not aware of any costs in addition to the standard licensing fees. I don't pay for it. IT pays for it.

Our IT did look at other options. I know they looked at Dropbox, but I don't know what else they looked at.

GoAnywhere hasn't helped to eliminate single-function tools or unsecured file transfer methods because we work in medical records, and we don't send things in a non-secure fashion. I personally don't think that the mail is very secure. If we take the fact that we don't burn CDs anymore and we don't have to put them in the mail, then it has helped because now, it is from us to them, and there is no wait time. 

It hasn't enabled us to allocate staff toward other work, and it also hasn't enabled us to acquire or disseminate more data or more documents. It has only helped us to work more efficiently.

I would rate it a ten out of ten. I tell people all the time that they need to get this. I was looking for something like this, and finally, I got it. I'm super happy about it. I don't want to have to go back to the way I was doing it before.

Our business is, as far as corporate computing goes, is IBM i-centric. Because of that, some of the main use cases for the GoAnywhere product are for uploading data into the IBM i, from our finance department and other departments, and downloading data from the IBM i to a user or to our FTP server to be sent to a business partner. And when it comes to downloading data for users, it's typically in the form of Excel reports.

At this point, we are only accessing resources within our organization. We don't reach outside of our organization, even though the solution enables interaction with many things, such as Amazon and Google. The exceptions to that are one or two processes that do reach out to a business partner by way of SFTP.

One of the things GoAnywhere can do for us that our previous product could not is error handling. If something doesn't work properly, we can be alerted to that fact and act on it more quickly, versus the old product.

The workflow features eliminate the need for custom programs and scripts for file transfers. They simplify activities surrounding the movement of data. There is a concept within IBM i of normal tables and an aspect referred to as the integrated file system or IFS. Our older processes would typically create data in a table and run special commands that might make it troublesome to copy that data from the table to the IFS. From there, the old product would grab it from the IFS and send it to some other server. Now, we can eliminate that step of having to bother with the IFS, since GoAnywhere can reach directly into our tables. It's one more aspect of this product that helps simplify these sorts of tasks. When users say, "I'm building spreadsheets that I would like to be uploaded on a regular basis into the IBM i," we are able to accommodate that request within a matter of hours rather than the days it would take to create programs to do that. That is very useful. It has eliminated several dozens of scripts for us.

And when it comes to file uploads into the IBM i, this is only a guess, but it has saved us on the order of five hours per week.

We're able to craft solutions to little challenges faster, and that makes us more productive. One of the GoAnywhere projects that I was just helping a person with yesterday was updating an old program that produces a report for a user. I helped her create an SQL view and then make use of that view with GoAnywhere, which now emails a simple spreadsheet to the user. She was able to accomplish that in a fraction of the time it would have taken to modify the original program.

Additionally, the workflow features have helped to eliminate manual processes. One example is an upload process that is being done regularly by the payroll department. It typically involved a little more manual activity on the part of our payroll user to get us the data. Whereas now, with GoAnywhere, we are able to create something using what GoAnywhere calls a Secure Form. It enables us to present a very quick, very rudimentary webpage to the user where they do a few clicks and the file is provided to us. That is in contrast to their having to take the file from their desktop, find the network share that they're supposed to copy it to, followed by calling us to say they've copied it over there. It makes it easier for users to do things on their own, once we've created that ability for them.

One of the most valuable features is the ability to reach into our database tables on the IBM i, and other platforms, and extract data. That is most useful for us.

It's also easy to use. I was training somebody yesterday on some of the finer points of GoAnywhere, and she found it very easy to interact with and understand. We like the interface.

The workflow features are very comprehensive, from our point of view. GoAnywhere uses the term "project" for a job that we create within it. The projects can be run from our IBM i CL [command language] programs. They can be scheduled within the GoAnywhere Scheduler to run once an hour or whenever we need them to run. A process can also be triggered by a file showing up. It is robust in terms of how the GoAnywhere projects can be invoked.

It doesn't need much improvement, other than tiny idiosyncrasies. I've run into one or two things for which I've put in change requests to the software developers at GoAnywhere, but they are very minor things, the types of things that don't come up much. We've created in the neighborhood of 80 to 90 projects in GoAnywhere and, out of all of those, there have only been a couple where we've run into something and that made us say, "I wish they could improve this little thing here."

For example, when it comes to interacting with files, there is a function referred to as write CSV, to write a general text file. In this scenario of creating a simple text file, I ran into a situation where, if the product saw a quote or a double-quote in the data, it started wrapping all the text fields in double-quotes. The request I put in asks them to provide a feature that leaves my data alone and does not interpret anything. If I don't want double quotes, please don't put them in. It should have the option, on certain write CSV operations, of not inferring anything.

We have been using HelpSystems GoAnywhere MFT for about a year.

It seems pretty stable. Like other Windows platform solutions, every once in a while the Windows platform needs to be rebooted, but otherwise it has been very stable.

Scalability has been a non-issue for us. It seems like we could double or triple the number of projects we've got, which might happen over the next five or 10 years. We do not expect any issues with the scalability.

We don't have any plans, per se, to increase our usage of GoAnywhere, but something that we haven't talked about is another product we have that is going to have some competition from GoAnywhere. This other product, which I believe is owned by HelpSystems as well, is a reporting tool called Sequel Viewpoint. I've used it in a similar fashion to the way we use GoAnywhere: A user needs a report and I create an SQL view, go into Sequel Viewpoint, make use of that view and output a PDF or Excel document, and email it to the user. Doing the same thing in GoAnywhere is easier.

It's not so much that there are any specific plans for increased usage, but those types of tasks just come up from time to time. When a user in our finance, buyers, or our supply chain and planning department needs some data from our system, we have a solution for them very quickly using GoAnywhere to produce a simple Excel report.

The technical support has been fine. It has been useful each time we've reached out to them, unless we find a little bug, like the one I mentioned where the product had decided on its own to put double quotes around all of the text fields. Short of little idiosyncrasies like that, they've been able to solve problems for us.

We migrated off of a very rudimentary product that was little more than a file moving product. It was "garage software," meaning it was made by a very small organization. It was called Second Copy. It could move or copy a file from one server to another within the same file system, but it was very basic. There was no error handling, no ability to deal with FTP and IBM i, HTTP,  databases, Amazon, and Azure. All those capabilities were nonexistent in Second Copy. GoAnywhere is like a Ferrari versus a Volkswagen Beetle. Our old product was a single-function tool, and GoAnywhere helped us to eliminate it.

The initial setup was fairly straightforward except for one feature, which was an integration to the IBM i. As luck would have it, we've never actually ended up using that feature. It's what is called setting up an agent on the IBM i, and that took a bit of work with one of their tech support people. That allows for a little tighter integration with the IBM i when the product has been installed off of the IBM i. In our case, we installed the product on a Windows Server, as opposed to the IBM i itself. We figured that if we make use of the agent, it might give us a little better integration. Now, eight or nine months later, we've never made use of that IBM i agent. What made adding that agent complex was due to the nuance. The instructions were not clear enough and I was not able to do it by following instructions in the manual.

Not counting that agent, we had GoAnywhere up and running on the same day that we started installing it. The agent was just an add-on, and that dragged on for a few more days with interaction back and forth with their tech support.

We were replacing an existing product. Our implementation strategy was a matter of setting up GoAnywhere and doing a couple of pilot projects to see how easy it was and how it worked. We then started the process of converting 70 or 80 tasks out of the old product, slowly but surely, into the new product. That was doled out to half a dozen developers who looked at the existing tasks and implemented something similar, and/or better, in GoAnywhere.

Our user community for GoAnywhere is relatively small at the moment. We are a medium-size retail business. Our corporate headcount would be somewhere between 400 and 500 people, and the total headcount within the company is 1,100 to 1,200 people, including stores and warehouses. Out of all of them, there are just a handful of departments that we interact with a lot. Our finance and our planning/supply chain departments are two of our major users among our user community of about a dozen users.

As for maintenance of GoAnywhere, our IT department has three groups: web development, back office development, and technical support. This product can be used by, and of value to, all three IT groups. It is almost exclusively used by just the back office department, which I'm part of. Our focus is the IBM i, versus our customer-facing web pages which are handled by our web development folks. In our back office group, we've got about 20 developers and any one of them can do a project in GoAnywhere. We don't have anybody dedicated to maintaining the product. As a task comes up, somebody gets assigned to do it and takes care of it.

We didn't use a third-party. It was a straightforward install for the most part.

The cost of GoAnywhere versus the value it brings to our data transfer operations is reasonable. When I compare it to what we were using, that product called Second Copy, and how robust it is and how productive we can be with it, the cost is commensurate. The cost is relatively expensive but, back to the car analogy, that's to be expected with a Ferrari.

They provided a variety of options for pricing. "If you want just this basic feature, here's the price. Or you can have this add-on and that add-on." That variety of add-ons is useful because we are not using it to its fullest capabilities. Some of those other capabilities are licensed extra options.

One of the extra add-ons that came to our attention that we ended up purchasing, and that has provided value and will continue to provide value, is the Secure Forms. We use them to very quickly provide a web page interface for a user to make file transfers easier for them. It's also very useful when there's a report that they need but we need some input from them to produce it, like the date range of the data they want to see, or the particular stores they want a report for. Secure Forms are an extra cost and we went for that extra cost months after buying the initial product. We started with not much in the way of extras, and then added onto the product.