GoAnywhere MFT Reviews

I use this solution to transfer a large amount of files from one folder to another. The agents can be monitored in one place, which is how I have been using this solution. 

I use Secure Forms to collect information. The solution supports drag and drop which eases the file uploading process. They have made it easier for me to upload my data onto the GoAnywhere MFT solution.

GoAnywhere MFT has improved my organization in the way that I can easily deploy the agents in remote areas. I can control my agents in one remote area as well. If they are in different areas, I can control them in just one place. It also helps me to monitor the files and folders when we are connected on the server.

GoAnywhere MFT has helped me complete tasks quickly compared to other features I have used previously. It doesn't have slowdowns, which makes it the best suited solution for me to use. 

The best features are the GoAnywhere MFT Agents, the Secure Folders, and the Secure Forms. 

The user training should be straightforward from the date of implementation since it is somewhat complicated for new users. That is the only improvement that needs to be done.

I have been using the solution for 18 months.

The stability is good. It has no crashes or setbacks. I would rate it an eight out of ten for stability.

The scalability is easy. I would rate it an eight out of ten for scalability.

Their technical support team is friendly. I would rate them a ten out of ten.

I have used other solutions, but not for a long period of time, so the experience with them is not very comprehensive. 

It has saved my expenditure by about 20% and increased the workflow.

Its cost is reasonable. 

We did not evaluate alternate solutions.

I would recommend it to other users because it can easily transfer files from one server to another.

I would rate this solution a nine out of ten.

We primarily used GoAnywhere MFT to transfer files. Our organization had third-party source vendors who needed to submit files that had to get to us or our third-party end vendors securely. Files were fairly large in size, and we needed to track who was delivering the files and when, whether it was the right type of file, and whether it was delivered to the vendor partner at the right time.

We also wanted to run it through a project management tool. The automated processes, which I think were called project workflows, allowed us to do this a lot more seamlessly than we were able to do before.

I am very happy with the usage that we had when I was managing it. I am a fan of the product. It helped save me a lot of time and a lot of headaches.

It took us a little bit of time to get it up and running. It was not a whole lot of time compared to other tools. We had it up and running in no time, and we were able to implement an advanced solution. We had SecureMail working for years and had people logging in. It took us about a week to figure things out and get support from GoAnywhere on how to use that. It took about a month to two months to solidify the MVP use case, get that tested with the end users, and then get it up and running. We were also able to tweak it. After about six months of that tool being in use, we got feedback from our end vendors who were using the tool on both sides of the house. They were able to change the way the teams worked because they did not need to train everyone on how to use the tool. With this drag-and-drop interface that we had set up for them using GoAnywhere's MFT, each process was given a folder, so they just dragged files into the folder, and then from there, the backend handled all of it and moved it over to where it was supposed to go securely. They were able to change the way their teams worked internally. That was a benefit for us. Having efficiency for our partners is not something that necessarily saved us money, but it certainly created a much better working relationship with our partners. They were much happier with that.

The other benefit was time savings because of the simplicity of the tool. Now we have people logging into a complex interface, going in, checking a bunch of dots or a bunch of fields, and filling in some values as they upload each file. With the automation that we had with the process workflows, that was all handled in the backend. We have now got a little bit longer lead time and that is why we are looking at going back and getting this GoAnywhere MFT again because it saved us so much headache.

GoAnywhere MFT saved us time in connecting securely with the third parties we needed to collaborate with. Some of the files that we send are time-sensitive and restricted. We cannot share them with anyone who does not have an NDA with us. It was very important that these files were sent securely and quickly from our source vendors to us so that we could review them and send them over to our end vendors to be delivered to our stores. Having GoAnywhere MFT allowed us to change the way that we did our work.

I was looking into the Box, Salesforce, and SharePoint connectors, but we found that, although the price point was not bad, it was just a lot more than what we needed. We could do most of the capabilities that we wanted with the default API through Box or SharePoint. There was a lot of capability, but we thought that if we were going to use these, we better be doing a whole lot more with it than just the basic simple use case that we had. We were not going to use all the capabilities, so we decided to not use that. We did wind up needing some of the reporting capabilities that GoAnywhere has out of the box. Its advanced reporting made our IT department feel a lot more comfortable about the usage of a tool that had a front-facing website.

When we first started using it, SecureMail, or the ability to securely send mail to end users, as a single file or as a package of files, was very helpful for sending large packets of files. We could not send that through traditional email. 

It also allowed us to know that the file would expire after a certain amount of time. We could limit the number of downloads. That stopped us from having to worry about whether it had been routed to everyone in the organization. It helped to ensure that it was sent to who it was supposed to be sent to and is no longer available. That was why we had selected GoAnywhere a long time ago, and then the ability to tie it in via APIs and do low-code implementations allowed us to supercharge that.

While I was happy with the training and support, more of it could be beneficial. We had some basic training and support. I talked with Fortra recently, and they said that they revamped and changed their training support. I have not used it since December. I got support in February and May of last year, and it was not bad. I was just not sure which questions to ask. Trying to learn this stuff on the fly as you are handed a project is always stressful.

I like that you can tweak the interface so much, but it would be nice to be able to tweak it some more. The ability to further tweak the interface would be advantageous, as our end users had some questions about modifications that we could not address. Other than that, GoAnywhere seemed to fulfill its role as a simple solution for secure file transfer.

My organization started using it in about 2012, but I started using it in 2017. Unfortunately, we stopped using it in December 2023. We had been looking at different products that we could remove from our product line. We have a lot of different tools that we use. 

GoAnywhere was selected as one of those that we would not use. However, I am currently looking at using GoAnywhere again because removing it has caused a lot of internal problems. We are currently looking at using GoAnywhere or similar tools.

I was very happy with their tech support. Whenever I called or emailed, they responded quickly. For emergencies, they made themselves available to assist promptly.

When we had issues, they moved forward quickly within a couple of days. When we had an emergency, they would make themselves available to handle that. When our service went down because we were transferring over, they were on board for a full five days. They were there and available. I was very impressed by their ability to provide tech support for something that was a very critical system for us.

They were one of our top vendor partners. I would rate them a nine out of ten. I was very impressed, and I expected more of my other vendors because of the quality of support that I got from Fortra.

Positive

They are not similar, but we tried using SharePoint and Adobe products to perform similar operations of sending files securely. However, these alternatives were complex and not user-friendly. They could do the basic operations of sending files and securely allowing us to share files with our vendors, but it just got complicated. There were too many widgets and too much going on, so we had to train our end users on what to do and how to do it right every single time.

Our users found it easier to use a dedicated tool like GoAnywhere, which had simpler and restricted access controls. With GoAnywhere, the users would log in, and they had files, and those were the only folders they had access to. The access was set by the administrator. It was very clear what they should be using that tool for. When it came to SharePoint, the users had restricted files for a specific purpose, but they also had a whole lot of other files for other reasons, so they would often get lost. It was nice to have a dedicated tool different from other tools that the users were using.

We deployed it three times. Prior to me, it was deployed on a Linux box. We redeployed it to another Linux box, and I was part of that, and then we redeployed it to an Azure machine. I wish that we had more resources and more technical support on our end.

The GoAnywhere team was fantastic in helping us. I am not a technical guy, but I was able to figure it out. The documentation was pretty clear, and for anything that I did not get, I could get on the phone with them. I was pretty happy with how you take the package and install the package and it just runs on your server. It was pretty straightforward. The hard part was working with our IT to make sure that we were doing everything securely on our end. You could have a lockbox, but if you have the key sitting outside, what good is that? Getting it set up so that it was a fully secure system from the moment users accessed it to the moment the users got the NAND file was critical. All the problems that we had or the challenges that we had were related to setting up the cloud machine and working with Azure to get it working, not so much with GoAnywhere's platform.

We were setting up a brand new virtual machine on the Azure environment, so we needed people who could handle the infrastructure as a service capability. That is a whole team at our company. We also had to make sure that the entire thing was set up securely. We have a whole security department that handles that and makes sure that we are setting ourselves up with the right WAF, that it is HTTPS, and that it has a security certificate. 

I managed to handle the installation of the software myself. I also set it up and got it configured. I did that myself with support from other people on my team to make sure that I was dotting the i's and crossing the t's. Getting someone else to look at what you are doing is always good quality control. For the most part, it was just me and one other person.

If anyone feels that the price for this product is too high, I would like to know what else they are using. When it comes to secure systems that we have used, the price point can get a whole lot higher. You might end up saving in the short term with other solutions, but are you getting a secure product? Do you feel confident in that? Will you be able to get any support afterward? From my experience, based on the price point and the service that we got, it was a good value for our money. Other people may have different requirements, but it met and exceeded the security requirements for our use case. I would recommend considering the product, what you are spending, and whether you are getting support for that.

We considered using their agents, but we found that a front-facing website was a lot easier for our users to use and for us to implement. We did not have extremely capable IT people to go and install the agents and make sure that we were installing the right version and keeping that up to date on our end users. Having our users guided over to a website that we could then maintain was a lot easier for us to manage. We are not talking about thousands of users. We are talking about about 60 users in total who we were connecting to the tool.

We looked into SecureForms for our end users. It was an additional data entry. For the most part, for our particular use case, these final ART files already had all the metadata that we needed inside of another tool. It was just about getting these files that were identified by a unique identifier from the artist over to our end users. Everything that we needed to know was contained within the user who was logging in and could be referenced by the unique identifier, so we did not want to busy the process with SecureForms. There might be other use cases where SecureForms could be helpful, and we have dabbled with it, but to get our particular use case out the door, we did not need SecureForms.

I would rate Fortra's GoAnywhere MFT a ten out of ten. I was very impressed by the tool, its capability, and the way their support responded. I would absolutely recommend it. I am an advocate for this product. I am biased because it saved me time and frustration.

I would definitely use the product again. I am advocating for it right now. We have spent considerably more than what we have spent in our entire infrastructure trying to find other solutions, but we have not found any. I would definitely go back to it.

Currently, we use GoAnywhere MFT for data to automate sharing big or large data and secure information.

I can say it handles large loads of data which allows the organization to connect to internal and external systems.

I also exchange and write data using the standard protocols.

I appreciate GoAnywhere MFT because it is reliable and can handle large loads of data.

It has many good features. It is an ultimate tool for large data.

The amount of information it can handle is the best feature for me.

The support for GoAnywhere MFT is not consistent. There was a time I received a response, but it did not fully resolve the problems I had.

The interface needs a makeover.

When I have many workflows running simultaneously, the interface of GoAnywhere MFT can lag, which makes it take longer whenever I am working.

I have been using it for about one and a half years.

The initial deployment of GoAnywhere MFT was moderate. It was easy.

The performance and stability of GoAnywhere MFT is a credit. It is good.

The scalability of GoAnywhere MFT regarding staff training is quite easy and simple.

Users learn the skills on how to use the software quickly.

I have contacted the technical support for GoAnywhere MFT once or twice.

The response was not convenient and did not meet my expectations.

The team needs to improve their response time to users and customers.

I would give the support for GoAnywhere MFT a score of seven out of ten.

Positive

I have not used any alternatives to GoAnywhere MFT.

It took approximately one month to fully deploy GoAnywhere MFT.

I needed a team for the deployment of GoAnywhere MFT because of the workload.

One person cannot handle everything alone.

It requires a team.

The pricing for GoAnywhere MFT is quite fair.

I have not used any alternatives to GoAnywhere MFT. This is my first experience with this software.

Despite a few drawbacks, it is a good product, and the issues can be resolved.

GoAnywhere MFT is good software, and I would recommend it to anyone wishing to use it.

I rate this solution eight out of ten.

We use GoAnywhere MFT for file transfers and loading other files on our FTP.

What I appreciate most about GoAnywhere MFT is the threat protection feature, whereby before transferring files anywhere, I am able to first make the file analysis and confirm there are no threats or malware in the files. Before allowing files to be transferred elsewhere, the threat protection helps us prevent data loss because it has highly graded encryption which helps keep our data safe.

I also appreciate the cloud connectors. GoAnywhere MFT is able to connect with different applications. For example, it can connect with Microsoft SharePoint and Dropbox.

The implementation process needs improvement. When I wanted to implement GoAnywhere MFT and requested trials, I had to wait for a period of a day without reply, until I requested the demo. They should improve their customer support service so when someone wants to register or purchase this product, they should be faster.

They should make sure that the start trial part is accessible to everyone when someone wants to get that trial. If they want people to first communicate with customer support, they need to ensure their support team is available 24 hours.

I have been using GoAnywhere MFT for one year.

Deployment of GoAnywhere MFT was very challenging because the trial request process and response time caused delays. If they had replied in time, the deployment would not have been delayed.

GoAnywhere MFT has never crashed, but sometimes it becomes slow.

The scalability of GoAnywhere MFT is fine.

The support for GoAnywhere MFT becomes excellent when you become a customer. The support is impressive and they handle issues in a timely manner. However, when requesting to become a customer, that is where support issues arise. When you are an established customer, their support is good.

On a scale from 1 to 10, I would give GoAnywhere MFT support seven.

Positive

Before using GoAnywhere MFT, we were using Google Drive. We were using Google Workspace which has a sub-feature called Fogo (F-O-L-G).

We took a period of two weeks to fully deploy GoAnywhere MFT. We had to first gain access, then request a demo. After the demo, we had to negotiate pricing. From the pricing, we took the final steps.

One person can deploy GoAnywhere MFT.

The pricing of GoAnywhere MFT is friendly. It is friendly because payment is based on the number of users and the number of licenses purchased.

I started seeing the benefits of GoAnywhere MFT one week after implementation.

The user interface of GoAnywhere MFT is free and friendly, as everything on the user interface can be managed without assistance.

I rate GoAnywhere MFT eight out of ten overall.

The most common use case is secure file transfer. Fortra's web client provides that. SecureMail also helps them send emails with large file attachments.

We realized the benefits of GoAnywhere immediately. So many threats affect the most commonly used types of file transfers. One common way to transfer files is to put them on a flash drive, which is risky. Webmail also has limitations. You can only send around  25 MB through Outlook and Gmail. GoAnywhere is helpful and secure because it allows different protocols and encryption supported by the strongest, most secure encryption algorithms.

GoAnywhere saves time when connecting to third parties because it's easily configured. It saves more time than other kinds of file transfer applications. It's user friendly and easy to configure.

I like the versatility GoAnywhere provides, allowing transfers through HTTPS and different protocols. It can also transfer through a server and a client.

GoAnywhere's connectors are helpful for connecting and integrating various products, such as Google Cloud, AWS Cloud, Azure, and SharePoint. This makes it much easier for our clients to achieve their targets. The connectors are critical because production processes need them to connect between two applications. It helps to maintain a smooth connection between two products.

We use GoAnywhere's agents instead of the more commonly used Samba or network share. The agents are good for a company with branches globally or nationwide. It allows the branches to connect to the head offices.

The secure forms are helpful. One of my clients is in the HR department, so using secure forms to collect details from job applicants is easy. They can be compiled in a specific folder or directory so that HR can easily navigate and manage all the details of prospective employees applying to a certain company.

For some clients, we recommend GoFast for companies that need transparency between the first and second clients. If they both use GoAnywhere, we suggest GoFast since it will speed up the file transfers between them.

I tried to copy a file from an S3 bucket to another storage class. I don't know if it is a limitation from AWS, not the MFT. If I copy a file from the AWS S3 bucket to that storage class, it can't be transferred. It says that I can't remember the exact error, but it cannot be processed. I want MFT to be more compatible with cloud-based applications or services like AWS. 

I have used GoAnywhere for almost two years.

GoAnywhere MFT doesn't have any stability problems. Any crashes are related to the client's services or problems with their database. We sometimes encounter lags when there is so much data that the donor cannot trust.

GoAnywhere is easy to scale up. It isn't time-consuming to scale GoAnywhere MFT up.

I rate Fortra's support nine out of 10. I've reported bugs to Fortra support. The issues take time and can't be fixed with a press of a button. It would be helpful if Fortra's support would regularly update us since our partners and clients in the Philippines have problems that require expertise on the backend. There are some cases they cannot provide answers. 

Positive

Our clients have different platforms. We deploy in cloud, hybrid, or sometimes on-premise because other clients do not trust a hybrid or cloud environment. We haven't encountered difficulties with GoAnywhere itself. We've had much more problems on the client's side. 

We typically assign at least two resources for the deployment so we have a backup. Implementing GoAnywhere itself takes half a day, but setting up the client's environment requires an entire day. The only maintenance after deployment is upgrading the solution and migrating it from one environment to another.

Even if you think the price is high, I would recommend GoAnywhere because it is secure and easy to use and configure. It supports different kinds of protocols. It resolves the limitations of common types of file transfers. 

I rate Fortra GoAnywhere MFT 10 out of 10. 

We generally use GoAnywhere MFT to transfer all the files that we have. We are a group of 11 entities put together, so there are multiple servers that we use and multiple locations. The company is spread across 11 cities, so the transferring of files is becoming easier when we are using the MFT software.

One of the features of GoAnywhere MFT that I prefer the most is the sharing option. There are files that can be shared across the entire team members, and there are files which can be shared only with specific team members. The password protected files can be given only to a specific team member of my choice, and there are files which can be universally opened by all the team members. That is one feature which I appreciate.

Another valuable feature is the scalability of the product, which is very good. We initially started with a small amount of data, and now we have grown into it, and the large volume of data that we are transferring is very easy for us.

Since our entire company consists of around 11 entities put together, the usage case has been increasing day by day. The scalability of GoAnywhere MFT is a very good platform to scale rapidly as well.

The customer support and feedback system of GoAnywhere MFT could be improved. The customer support is a bit slow from their end. The time lag they take to respond to our queries is more than expected, so I would give a solid seven out of ten for the customer support.

We have been using GoAnywhere MFT for one and a half months now.

I currently do not face any downtime from GoAnywhere MFT or feel there is anything which they can do better. From my end, I will not be able to give any criticism about any of the services that they provide.

During the time we have used GoAnywhere MFT, I have not faced any downtime or any lags regarding the transfer of files or any of the services that we have used.

The experience with GoAnywhere MFT support could have been better and quicker from their end. Apart from that, I did not face any other issues, but the time lag they took to respond to our queries was more than expected, so I would give a solid seven out of ten for the customer support.

The initial deployment of GoAnywhere MFT was very quick and simple. It was an easy process, not complex at all, so it was easy to understand and a very quick process.

We are a small team of around three people who were required to implement it.

We have not used any alternatives to GoAnywhere MFT; this is the first that we have used. We had an in-built solution that we were using until now, and we have just taken this option.

The pricing of GoAnywhere MFT was a management decision that was taken. I was not involved in the pricing part of it.

The module of GoAnywhere MFT that was given to us was very simple and easy to learn. There was nothing complex about it, and the module was very self-explanatory for us, so we did not face any difficulty with the usage of the modules.

It took around five to seven working days to fully install GoAnywhere MFT.

For any new users who are opting to file their data, GoAnywhere MFT is a very good solution to try. It gives us excellent safety, and the data are encrypted. For any new users who are just looking into the market, this will be a very good product for them. The size of the data that can be shared is also very good; we can share a huge amount of data very easily, and the transferring of the data is very easy.

On a scale of 1-10, I rate GoAnywhere MFT a nine.

We are using it for all our file-transferring needs. We mostly use it for confidential files and larger files. We want to securely send the files that are on the confidential side. We feel it is very secure for sending a file over.

By implementing this solution, we wanted to have a centralized place for all our file-transferring needs because previously, there were too many ways. It was done by email. It was done through FTP. Everyone was trying to find their own solution. This way, we could centralize it and make sure that everyone is using the same tool.

We use it with Office 365. We have a single sign-on, and we have implemented it with every deployment of a laptop.

It works seamlessly. There are no issues. It has been excellent. It is so easy. It is very user-friendly. There are never any issues. There is a lot of flexibility with it, and we are staying compliant, so it is very important.

It streamlines everything and keeps things centralized. There is also automated scheduling.

For us, cybersecurity is very important, and GoAnywhere MFT keeps us very secure. That is a very good benefit. We have a centralized place for file transfers. People do not think of other options, such as using Dropbox or sending files by email or FTP.

GoAnywhere has saved us time in connecting securely with the third parties we need to collaborate securely with. It is hard to say how much time it has saved, but we do not need to discuss how we are going to send a file securely. We used to waste a lot of time previously.

It streamlines the files. Anyone can go pick up the file that we give access to. It is great.

For what we are using it for, it is doing the job, so I would not be able to say how to improve it. For us, it is perfect. It is a good solution that we are using, and we are going to continue to do so. However, it should be advertised more as a solution. I did not see it out there beforehand.

We have been using GoAnywhere MFT for the past six months. They gave us a free trial, and we liked it, so we made the purchase.

It is very stable. We have not had any issues.

It is scalable. 

We have 25 users using this solution. It is one company. We are just 25 people. It is a small company.

We did not require any support. It is very simple. We are only using the file transfer, so it is very simple.

We were not using anything before. That is why it is such a great solution for us.

We have the cloud solution, The cloud provider is AWS.

I was involved in its deployment, and there were no problems. In terms of the implementation strategy, we just had a team meeting about it. I informed everyone and then implemented the credentials.

It does not require any maintenance.

I did not need any external help.

The best benefit is time and security.

I find it to be very fair. It is very good.

We did not evaluate other options. I trust Fortra, and I use them for other solutions. That is why I went to them with a scenario, and they got back to us about using this system.

I would highly recommend this solution. I am a big believer that you get what you pay for.

We do not use GoAnywhere's Secure Forms. We are using this solution for simple file transfers. We are not getting too complex with it. We also do not make use of the GoAnywhere agents or the GoFast feature.

I would definitely rate Fortra's GoAnywhere MFT a ten out of ten.

We use Fortra's GoAnywhere MFT to facilitate our data exchanges.

Implementing GoAnywhere MFT has significantly improved our data exchange processes, particularly through automation. This allows us to send large files as single attachments via email.

The Secure Folders feature of Fortra's GoAnywhere MFT software strengthens our file transfer security. It provides detailed information about every user who accesses the data. Granular permissions can be set, allowing some users to only upload files, while others can only download them. These permissions extend to the entire HTTPS service, including the hosted drive.

GoAnywhere MFT centralizes the exchange of data between our systems, employees, customers, and trading partners. This eliminates the need for multiple applications for administration.

The GoAnywhere MFT's UI is user-friendly. I was able to understand how the solution works in under one hour.

GoAnywhere MFT's workflow feature stands out because it doesn't require programming knowledge. This flexible feature is also easy to set up.

GoAnywhere MFT's workflow feature eliminates the need for custom programs and scripts for our file transfers. Since I started using it I have eliminated over 100 scripts.

GoAnywhere MFT's workflow feature has streamlined previously manual processes, benefiting both us and our clients. For instance, we now receive automated notifications summarizing office hours and can easily collect any valuable information from the administrator. Before implementing GoAnywhere MFT, these tasks had to be done manually at the end of each shift.

I'm familiar with the ICAP process. We've also installed it for some of our existing clients. This allows for normal operation without needing to go elsewhere. It provides various functionalities, including automation, testing on Virtual LAN Providers, and the ability to limit access based on factors like extension numbers. This means we can restrict access to confidential information, regardless of whether someone is visiting or working within our organization. The ICAP process allows for this control without hindering regular operations. We can further enhance security by implementing our internal processes alongside antivirus protection offered by ICAP capabilities.

ICAP plays a vital role in keeping malware out of our organization, especially in high-volume traffic environments.

GoAnywhere eliminates the need for single-function tools and unsecured file transfer methods. It can automate application upgrades, providing organizations with both protection and efficiency. This means GoAnywhere can launch applications for specific tasks, eliminating the need to develop custom applications that often require additional licenses. Additionally, GoAnywhere can potentially reduce costs compared to other solutions in our environment.

Automating file transfers has significantly reduced project workloads for our organization. Manual client interaction is now automated, streamlining a previously five- to ten-step process into one or two steps.

GoAnywhere helps our staff save time to focus on other tasks. By automating many manual processes that previously supported web users and ensured security, GoAnywhere frees up valuable staff resources.

The most valuable feature of MFT is the security it provides for our data. MFT allows us to add additional authorization and passwords to any file attachments we send via email, and also to limit the number of times the recipient can download the file.

I want to be able to use GoAnywhere to create customizable reports that I can share with the MSP containing any information related to file transfers.

I have been using Fortra's GoAnywhere MFT for two and a half years.

GoAnywhere MFT scales to meet the needs of organizations of all sizes.

The technical support is good.

Positive

The initial setup is straightforward and took two or three hours.

Fortra's GoAnywhere MFT carries a higher price tag than other MFT solutions. The comprehensive features it offers justify the cost, provided we can utilize its full process and functionalities.

I would rate Fortra's GoAnywhere MFT nine out of ten.

We have approximately 100-150 users.

I recommend conducting a proof-of-concept for Fortra's GoAnywhere MFT.

 I primarily use it for FTP purposes, sending files in and out within the corporation and through third-party vendors, both inbound and outbound.

It has been pretty seamless and straightforward for connectivity between my company and a third party. It is one of the easier aspects of using the product.

I could see its benefits after some time. That is because it was self-taught. I learned the functionality, the usability, and all the features as I went along by reading the help functions. There are probably still a lot of features that I have not yet used or know about.

The usability is valuable because I am self-taught and have not had any formal training in the product. The help feature is quite handy.

The biggest weakness I have seen in the product is scheduling. It is very limited in that aspect. It needs more flexibility and more ways to schedule. It is very strict with no customization options. The monitors are limited in how you can set them up.

Handling errors is challenging as errors are hard to understand. The help guide does not cover error messages well. It is Java-based, so it is hard to understand Java error messages.

I have been using it for about four or five years now.

I have not experienced any lagging or crashing. 

We have not used it to a high level of scalability. What we are running currently is what was installed by a previous manager, and it has been used for about six to seven years without issues.

They are very responsive and very knowledgeable. I would rate them a nine out of ten. Sometimes, they are hard to reach by phone. I get placed on hold for a long time, and I usually hang up and call later in the day or the following day. That is the only down thing I can think about in terms of support. They are hard to get hold of sometimes.

Positive

I have used FileZilla, which is freeware. We have also used WinSCP.

FileZilla is just a simple point-to-point file transfer, whereas GoAnywhere has way more features.

I did not install it in our environment. Another person who is not with the company anymore installed it. I came into play after it was fully installed and configured.

My initial onboarding was difficult for me because it required some level of programming which I am not savvy with. Initially, I reached out to tech support due to the cryptic errors that I was getting.

I do not use it on a daily basis or a full-time basis. It took about a year to be comfortable with it. I am still learning as I go along. There are still times when I wonder how to do something. I am still learning it, but it took me a good decent year to get acclimated to it.

In terms of maintenance, there is patching that comes out almost every month. It is pretty easy to download and apply the patch. It is pretty quick and painless.

I would rate GoAnywhere MFT an eight out of ten. I have not had any formal training on it. I would love that opportunity. Until then, it is self-learning.

We use GoAnywhere to filter files for our clients and set up SOP connections. Our clients are primarily large corporations, and we have around 10 specialists working with GoAnywhere. 

GoAnywhere has improved productivity through automation from the source to the destination. It has improved build time because the files are transferred to them immediately.

We use the agents for other branches of our client. It's crucial that the agents enable us to extend MFT automation to remote systems because the agent is like a mini-GoAnywhere. The solution has saved time connecting securely with third parties that we need to collaborate with, especially our clients. We're dealing with SaaS, so it helped us secure our files and the cloud files being tested. 

The best feature of GoAnywhere is that transfers are straightforward if there are no other requirements from the source and destination. It doesn't require much maintenance.

The reporting could be more customizable. 

I have used Fortra's GoAnywhere for two years.

I rate GoAnywhere 10 out of 10 for stability. 

GoAnywhere can scale up to the enterprise level. 

I rate Fortra support nine out of 10. I'm very satisfied with the customer support. They can accommodate us when we need their help. 

Positive

We had another product before we switched to Fortra. Their customer support couldn't answer our technician's questions fast enough, whereas Fortra gave us the answer we needed in a timely manner. 

I rate Fortra GoAnywhere 10 out of 10. I would recommend GoAnywhere, depending on a company's needs. It's appropriate for enterprises who want to securely transfer files from service to service.