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Joel Vinas - PeerSpot reviewer
Senior Analyst at a comms service provider with 10,001+ employees
Real User
Top 10
Created a much better working relationship with our partners and saved a lot of time
Pros and Cons
  • "When we first started using it, SecureMail, or the ability to securely send mail to end users, as a single file or as a package of files, was very helpful for sending large packets of files. We could not send that through traditional email."
  • "I like that you can tweak the interface so much, but it would be nice to be able to tweak it some more. The ability to further tweak the interface would be advantageous, as our end users had some questions about modifications that we could not address."

What is our primary use case?

We primarily used GoAnywhere MFT to transfer files. Our organization had third-party source vendors who needed to submit files that had to get to us or our third-party end vendors securely. Files were fairly large in size, and we needed to track who was delivering the files and when, whether it was the right type of file, and whether it was delivered to the vendor partner at the right time.

We also wanted to run it through a project management tool. The automated processes, which I think were called project workflows, allowed us to do this a lot more seamlessly than we were able to do before.

How has it helped my organization?

I am very happy with the usage that we had when I was managing it. I am a fan of the product. It helped save me a lot of time and a lot of headaches.

It took us a little bit of time to get it up and running. It was not a whole lot of time compared to other tools. We had it up and running in no time, and we were able to implement an advanced solution. We had SecureMail working for years and had people logging in. It took us about a week to figure things out and get support from GoAnywhere on how to use that. It took about a month to two months to solidify the MVP use case, get that tested with the end users, and then get it up and running. We were also able to tweak it. After about six months of that tool being in use, we got feedback from our end vendors who were using the tool on both sides of the house. They were able to change the way the teams worked because they did not need to train everyone on how to use the tool. With this drag-and-drop interface that we had set up for them using GoAnywhere's MFT, each process was given a folder, so they just dragged files into the folder, and then from there, the backend handled all of it and moved it over to where it was supposed to go securely. They were able to change the way their teams worked internally. That was a benefit for us. Having efficiency for our partners is not something that necessarily saved us money, but it certainly created a much better working relationship with our partners. They were much happier with that.

The other benefit was time savings because of the simplicity of the tool. Now we have people logging into a complex interface, going in, checking a bunch of dots or a bunch of fields, and filling in some values as they upload each file. With the automation that we had with the process workflows, that was all handled in the backend. We have now got a little bit longer lead time and that is why we are looking at going back and getting this GoAnywhere MFT again because it saved us so much headache.

GoAnywhere MFT saved us time in connecting securely with the third parties we needed to collaborate with. Some of the files that we send are time-sensitive and restricted. We cannot share them with anyone who does not have an NDA with us. It was very important that these files were sent securely and quickly from our source vendors to us so that we could review them and send them over to our end vendors to be delivered to our stores. Having GoAnywhere MFT allowed us to change the way that we did our work.

I was looking into the Box, Salesforce, and SharePoint connectors, but we found that, although the price point was not bad, it was just a lot more than what we needed. We could do most of the capabilities that we wanted with the default API through Box or SharePoint. There was a lot of capability, but we thought that if we were going to use these, we better be doing a whole lot more with it than just the basic simple use case that we had. We were not going to use all the capabilities, so we decided to not use that. We did wind up needing some of the reporting capabilities that GoAnywhere has out of the box. Its advanced reporting made our IT department feel a lot more comfortable about the usage of a tool that had a front-facing website.

What is most valuable?

When we first started using it, SecureMail, or the ability to securely send mail to end users, as a single file or as a package of files, was very helpful for sending large packets of files. We could not send that through traditional email. 

It also allowed us to know that the file would expire after a certain amount of time. We could limit the number of downloads. That stopped us from having to worry about whether it had been routed to everyone in the organization. It helped to ensure that it was sent to who it was supposed to be sent to and is no longer available. That was why we had selected GoAnywhere a long time ago, and then the ability to tie it in via APIs and do low-code implementations allowed us to supercharge that.

What needs improvement?

While I was happy with the training and support, more of it could be beneficial. We had some basic training and support. I talked with Fortra recently, and they said that they revamped and changed their training support. I have not used it since December. I got support in February and May of last year, and it was not bad. I was just not sure which questions to ask. Trying to learn this stuff on the fly as you are handed a project is always stressful.

I like that you can tweak the interface so much, but it would be nice to be able to tweak it some more. The ability to further tweak the interface would be advantageous, as our end users had some questions about modifications that we could not address. Other than that, GoAnywhere seemed to fulfill its role as a simple solution for secure file transfer.

Buyer's Guide
GoAnywhere MFT
September 2025
Learn what your peers think about GoAnywhere MFT. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

For how long have I used the solution?

My organization started using it in about 2012, but I started using it in 2017. Unfortunately, we stopped using it in December 2023. We had been looking at different products that we could remove from our product line. We have a lot of different tools that we use. 

GoAnywhere was selected as one of those that we would not use. However, I am currently looking at using GoAnywhere again because removing it has caused a lot of internal problems. We are currently looking at using GoAnywhere or similar tools.

How are customer service and support?

I was very happy with their tech support. Whenever I called or emailed, they responded quickly. For emergencies, they made themselves available to assist promptly.

When we had issues, they moved forward quickly within a couple of days. When we had an emergency, they would make themselves available to handle that. When our service went down because we were transferring over, they were on board for a full five days. They were there and available. I was very impressed by their ability to provide tech support for something that was a very critical system for us.

They were one of our top vendor partners. I would rate them a nine out of ten. I was very impressed, and I expected more of my other vendors because of the quality of support that I got from Fortra.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

They are not similar, but we tried using SharePoint and Adobe products to perform similar operations of sending files securely. However, these alternatives were complex and not user-friendly. They could do the basic operations of sending files and securely allowing us to share files with our vendors, but it just got complicated. There were too many widgets and too much going on, so we had to train our end users on what to do and how to do it right every single time.

Our users found it easier to use a dedicated tool like GoAnywhere, which had simpler and restricted access controls. With GoAnywhere, the users would log in, and they had files, and those were the only folders they had access to. The access was set by the administrator. It was very clear what they should be using that tool for. When it came to SharePoint, the users had restricted files for a specific purpose, but they also had a whole lot of other files for other reasons, so they would often get lost. It was nice to have a dedicated tool different from other tools that the users were using.

How was the initial setup?

We deployed it three times. Prior to me, it was deployed on a Linux box. We redeployed it to another Linux box, and I was part of that, and then we redeployed it to an Azure machine. I wish that we had more resources and more technical support on our end.

The GoAnywhere team was fantastic in helping us. I am not a technical guy, but I was able to figure it out. The documentation was pretty clear, and for anything that I did not get, I could get on the phone with them. I was pretty happy with how you take the package and install the package and it just runs on your server. It was pretty straightforward. The hard part was working with our IT to make sure that we were doing everything securely on our end. You could have a lockbox, but if you have the key sitting outside, what good is that? Getting it set up so that it was a fully secure system from the moment users accessed it to the moment the users got the NAND file was critical. All the problems that we had or the challenges that we had were related to setting up the cloud machine and working with Azure to get it working, not so much with GoAnywhere's platform.

What about the implementation team?

We were setting up a brand new virtual machine on the Azure environment, so we needed people who could handle the infrastructure as a service capability. That is a whole team at our company. We also had to make sure that the entire thing was set up securely. We have a whole security department that handles that and makes sure that we are setting ourselves up with the right WAF, that it is HTTPS, and that it has a security certificate. 

I managed to handle the installation of the software myself. I also set it up and got it configured. I did that myself with support from other people on my team to make sure that I was dotting the i's and crossing the t's. Getting someone else to look at what you are doing is always good quality control. For the most part, it was just me and one other person.

What's my experience with pricing, setup cost, and licensing?

If anyone feels that the price for this product is too high, I would like to know what else they are using. When it comes to secure systems that we have used, the price point can get a whole lot higher. You might end up saving in the short term with other solutions, but are you getting a secure product? Do you feel confident in that? Will you be able to get any support afterward? From my experience, based on the price point and the service that we got, it was a good value for our money. Other people may have different requirements, but it met and exceeded the security requirements for our use case. I would recommend considering the product, what you are spending, and whether you are getting support for that.

What other advice do I have?

We considered using their agents, but we found that a front-facing website was a lot easier for our users to use and for us to implement. We did not have extremely capable IT people to go and install the agents and make sure that we were installing the right version and keeping that up to date on our end users. Having our users guided over to a website that we could then maintain was a lot easier for us to manage. We are not talking about thousands of users. We are talking about about 60 users in total who we were connecting to the tool.

We looked into SecureForms for our end users. It was an additional data entry. For the most part, for our particular use case, these final ART files already had all the metadata that we needed inside of another tool. It was just about getting these files that were identified by a unique identifier from the artist over to our end users. Everything that we needed to know was contained within the user who was logging in and could be referenced by the unique identifier, so we did not want to busy the process with SecureForms. There might be other use cases where SecureForms could be helpful, and we have dabbled with it, but to get our particular use case out the door, we did not need SecureForms.

I would rate Fortra's GoAnywhere MFT a ten out of ten. I was very impressed by the tool, its capability, and the way their support responded. I would absolutely recommend it. I am an advocate for this product. I am biased because it saved me time and frustration.

I would definitely use the product again. I am advocating for it right now. We have spent considerably more than what we have spent in our entire infrastructure trying to find other solutions, but we have not found any. I would definitely go back to it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Yash Bawane - PeerSpot reviewer
Data engineer at tcs
Real User
Top 5Leaderboard
Automation of repetitive file transfers saves time and supports compliance

What is our primary use case?

As a DevOps specialist, I have been using GoAnywhere MFT for about six to seven months, mostly working on setting up automation for file transfer, handling integration, and monitoring secure data and exchange between our system partners.

I used GoAnywhere MFT in my last company, where there were approximately 200 to 220 employees who used this system to share files.

What is most valuable?

GoAnywhere MFT has many features that I appreciate, but most of all, it automates repetitive file transfers, so we don't have to waste our time doing them manually.

It supports many protocols, such as SFTP and FTP, which makes it easy to work with different partners.

The logging and audit trails are very detailed, which helps me and my team with compliance and troubleshooting.

The system is quite reliable. The transfers rarely fail, and if they do, we get alerts immediately, as it has the best monitoring and logging.

Since it's not difficult to deploy with the cloud, it takes around one week. It depends on the manpower and the team. Our team consists of nearly 13 people, and they are the best at their work. We approximately need one week to completely deploy it on any system.

What needs improvement?

GoAnywhere MFT is almost perfect, but I feel that the initial setup takes some effort.

It's not extremely hard, but you need to understand the product thoroughly.

The support from GoAnywhere MFT could be more helpful for new users. The deployment was straightforward but needed some planning.

These two aspects could be improved.

For how long have I used the solution?

As a DevOps specialist, I have been using GoAnywhere MFT for about six to seven months, mostly working on setting up automation for file transfer, handling integration, and monitoring secure data and exchange between our system partners.

What do I think about the stability of the solution?

In terms of stability, it is nearly 90% to 92% stable.

The user interface is somewhat out-of-date and feels antiquated.

It could be better, but overall, it's very stable, and there are not many issues or bugs.

I would rate the stability a seven.

What do I think about the scalability of the solution?

Regarding scalability, it's perfect for handling large data, so it is very scalable.

We have used a lot of data to share via GoAnywhere MFT.

It also has data recovery features that are very useful in any troubleshooting.

How are customer service and support?


The support team was responsive and helpful.

They guided us thoroughly whenever we had an issue.

It's somewhat expensive compared to smaller solutions, but the features and compliance value made it worth it for our company.

I am a user, and there are head seniors who maintain the entire relationship with the vendor. I just had one or two meetings with the vendor to discuss troubleshooting problems.

How would you rate customer service and support?

How was the initial setup?

GoAnywhere MFT is almost perfect, but I feel that the initial setup takes some effort.

It's not extremely hard, but you need to understand the product thoroughly.

The support from GoAnywhere MFT could be more helpful for new users. The deployment was straightforward but needed some planning.

What about the implementation team?

Since it's not difficult to deploy to the cloud, it takes around one week. It depends on the manpower and the team.

Our team consists of nearly 13 people, and they are the best at their work.

We need around one week to completely deploy it on a system.

What other advice do I have?


The range of connectors that GoAnywhere provides requires some planning because I basically integrate it with ERP and cloud storage such as AWS S3 and Azure, and some internal databases.

Once we set it up, the workflows run smoothly.

I would rate the technical support an eight out of ten.

In implementation, use cases and compliance need more implementation, and they should make use of automation features, as that's where you get the real value.

We also used to provide our team with basic training so they can adopt it quickly.

I would recommend GoAnywhere MFT to other users.

I would give it an eight out of ten because it's a very useful software platform to use for secure file transferring, and it's very helpful for benefiting any organization.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
GoAnywhere MFT
September 2025
Learn what your peers think about GoAnywhere MFT. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Esther Abraham - PeerSpot reviewer
Web Developer at a consultancy with 1-10 employees
Real User
Top 20
Understanding and implementing with ease, while AI chat support for quick assistance is suggested
Pros and Cons
  • "I have not seen any lagging, crashing, downtime, or any sort of instability with GoAnywhere MFT."
  • "What I can suggest right now about GoAnywhere MFT is the integration of AI for chat support, as I am still trying to find my way around the app."

What is our primary use case?

I am still trying to figure out my use cases for GoAnywhere MFT as I am still learning how to use it and determining the best way to utilize the software.

What needs improvement?

What I can suggest right now about GoAnywhere MFT is the integration of AI for chat support, as I am still trying to find my way around the app. I would appreciate seeing an AI assistant for GoAnywhere MFT. For a first-time user, instead of struggling to learn how to use it independently, you could ask, 'GoAnywhere MFT bot, can you help me with this? Can you help me with that? How do I do this? How do I do that?' Just quick, on-the-spot assistance.

I feel everything that is there is sufficient. I do not think there is a need to add anything. People always say there is always room for improvement, but for me, it is enough, so it does not appear that everything is clashing. I feel there is nothing to improve right now. However, as time progresses, perhaps because of innovation and new technology, they will find new things to implement. The only thing I believe they should implement is what I mentioned about the assistant, where users can ask questions and get answers immediately.

For how long have I used the solution?

I started using GoAnywhere MFT about a week ago, having seen the review, so I just registered for the review. It has not been more than a week since I began using it.

What do I think about the stability of the solution?

I have not seen any lagging, crashing, downtime, or any sort of instability with GoAnywhere MFT. By now I would have complained about that.

How are customer service and support?

The user interface is fine. I do not know if they have integrated any chat support or chatbot where you can ask quick questions and get answers within 24 hours. For me, the user interface is understandable; it is not something that required extensive effort to use. I am the type of person that, if I have an issue, I search on YouTube or Google or ask ChatGPT, 'How do I understand this better?' It is not difficult for me, but I feel a 24-hour chatbot would be beneficial instead of using external resources.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have never used any other alternatives to GoAnywhere MFT.

How was the initial setup?

The initial installation for GoAnywhere MFT was easy for me because I could use YouTube, so it was straightforward to follow and implement. However, not every first-time user might find it easy. For me, it was not so difficult.

What's my experience with pricing, setup cost, and licensing?

Regarding GoAnywhere MFT's pricing, I think it is quite affordable since it was subscribed for me by my boss.

What other advice do I have?

The main reason behind getting GoAnywhere MFT was that it was recommended to me by my boss, so I am still trying to learn how to use it. It is software that was recommended for me to learn; to learn how to use, find out the details of the whole software, how it works, and implement it because I work as a full-stack developer.

On a scale from one to ten, with ten being the highest, I rate GoAnywhere MFT a seven. I am just a user of GoAnywhere MFT; I do not have any partnerships with them. I have no problem if the GoAnywhere MFT team wants to contact me if they have any questions about this review. I am always available and okay with being a reference for GoAnywhere MFT, which allows their marketing department to contact me later.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Senior Lead-Product Marketing at Samsung
Real User
Top 20
Empowers secure and rapid data transfer with excellent support service
Pros and Cons
    • "The cloud connectivity of GoAnywhere MFT to connect to different applications such as Microsoft Azure, Amazon, or Google Cloud could improve, as it's a little bit patchy right now."

    What is our primary use case?

    We mainly use GoAnywhere MFT to transfer our files over the cloud in a more secure manner. That is our primary purpose with GoAnywhere MFT. The best advantage of GoAnywhere MFT is that the files we transfer or share are encrypted, so data safety is also one of the main factors that we depend on GoAnywhere MFT for.

    What is most valuable?

    My favorite feature of GoAnywhere MFT is the encryption that is provided, which is very appreciable. In terms of other favorite features, I would say the triggers and the scheduling option that it provides. Also, there's a service called the FileCatalyst service in GoAnywhere MFT that allows us to send larger files in a much quicker fashion, approximately five or six times quicker than a regular file transfer, so that is also one of the cool features about GoAnywhere MFT.

    We immediately saw the benefits of GoAnywhere MFT because it is a cloud-based solution and that is where we were lacking in transferring data in a more secure manner. We were struggling with that, so with GoAnywhere MFT, we were able to resolve this immediately.

    What needs improvement?

    The cloud connectivity of GoAnywhere MFT to connect to different applications such as Microsoft Azure, Amazon, or Google Cloud could improve, as it's a little bit patchy right now. They do provide it, which is very good, but it's a little bit patchy. Apart from that, I don't think there's anything else that they can improve.

    For how long have I used the solution?

    I have been using GoAnywhere MFT for about a year and a half.

    What was my experience with deployment of the solution?

    The initial deployment of GoAnywhere MFT was pretty straightforward and pretty easy. Since this is a cloud solution, we just had to create logins and proceed from there, so it wasn't difficult.

    What do I think about the stability of the solution?

    The GoAnywhere MFT platform hasn't crashed or experienced any issues so far; it's pretty smooth. This being a cloud solution for us depends on our internet connectivity, so it is quite stable. Only the connection with other applications that I mentioned earlier could improve, but apart from that, it's pretty stable.

    What do I think about the scalability of the solution?

    In terms of scalability, it's quite scalable as more and more data we keep on adding. The size of the files that we continue to transfer via GoAnywhere MFT has increased from the day we started to now.

    How are customer service and support?

    I have contacted the customer support of GoAnywhere MFT quite a few times.

    The customer support team is very kind and polite. They're knowledgeable, as I go to them with many queries and doubts, and they don't hesitate to provide solutions. They are quick, with a response time within six to 12 hours, which is pretty good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before using GoAnywhere MFT, I was mainly dependent on Zoho Cloud, which was not good for us. That's why we switched to GoAnywhere MFT.

    How was the initial setup?

    The onboarding process for GoAnywhere MFT took maybe a day or two, not more.

    What about the implementation team?

    For the deployment of GoAnywhere MFT, we had a team, but it's a one-person job.

    What was our ROI?

    On a scale from one to ten, I give a score of ten out of ten for the support of GoAnywhere MFT.

    What other advice do I have?

    I'm pretty clear with my experience using GoAnywhere MFT. I rate this solution as ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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    Head of Performance at Winawave Technology Corp.
    Real User
    Automation and compression make file transfers effortless and increase productivity

    What is our primary use case?

    We use GoAnywhere MFT to store and transfer files from our main system servers to the desktop, and also transfer files from cloud software such as Dropbox and AWS.

    How has it helped my organization?

    The solution has significantly improved our file transfer process. For instance, if we need to transfer files but anticipate being busy during the scheduled transfer time, we can set a specific time for the transfer. We can organize all the files that need to be sent at that time, and then schedule the system to automatically run the transfer process. This automation makes the work effortless and has increased our productivity. By eliminating the need for manual file transfers, we can redirect our time to other tasks. The system takes over the monitoring of the file transfers, saving us the costs associated with hiring a specialist specifically to manage this process. Instead, all we have to do is check if the files were successfully transferred.

    One of the advantages of using GoAnywhere is that it automatically retries file transfers until they are successful. This means that the majority of the time, files are transferred without any need for manual oversight. Overall, the automation features significantly enhance our productivity by minimizing the necessity for a person to monitor each transfer.

    The solution connects safely with recommended third-party solutions, and these connections are fast and seamless. We use the GoAnywhere MFT connectors, and these connectors connect successfully during integration. When connecting the connectors, it takes less time as long as you fill in the required credentials and information. Once connected successfully, file sharing from the connectors to the GoAnywhere MFT tool is very easy, and the process is quick.

    Regarding the range of connectors that GoAnywhere MFT provides out of the box, all the connectors that my organization uses connect successfully. The range is good because we primarily use connectors such as Microsoft and Dropbox, and we can connect efficiently with them.

    The GoAnywhere MFT Agents feature allows us to extend the system to remote locations. When you extend the system to remote connections, the GoAnywhere MFT Agents assist in monitoring and transferring files at the remote end, making the system accessible remotely. We previously used secure forms when we wanted to request information and credentials during file transfers. We used secure forms to set the requirements for the needed files and to communicate with co-workers to easily find the information to be transferred at the right time.

    What is most valuable?

    One of the best features of GoAnywhere MFT is FileCatalyst, which helps us to transfer large files and assists in compressing them. When you compress large files, you can transfer them after compressing, and it also assists in decompressing after transferring. For example, when transferring large files from the servers to the Dropbox system, you will have to decompress a large file, which will take less time to be transferred.

    Another excellent feature is called GoDrive, which also helps us to transfer large files. Additionally, there is the automation process; GoAnywhere MFT helps us to monitor our transfers. For example, when I want to transfer a file and I'm busy, I can schedule the transfer for the next hour. When the time arrives, the GoAnywhere MFT automation will help me to automatically transfer and monitor all the transfer processes.

    We use the GoFast feature in combination with FileCatalyst and GoDrive because all three assist in easy and faster file transferring.

    What needs improvement?

    The areas I would request for improvement within GoAnywhere MFT are mostly regarding the support team, as I experience some delays in responses to inquiries. If the support team is unavailable, perhaps they could assist us in training an AI agent with a comprehensive knowledge base. This way, when we require assistance, we can use the AI agent to help solve some issues instead of waiting for support.

    For how long have I used the solution?

    I have been using the solution for one year.

    What do I think about the stability of the solution?

    GoAnywhere MFT in my organization has been stable with very few drawbacks. Since it has had very few drawbacks, every transfer process runs smoothly, even when using features such as AC2 and AC3.

    I would rate it a nine out of ten for stability.

    What do I think about the scalability of the solution?

    It is scalable. I would rate it a nine out of ten for scalability.

    We have multiple locations, primarily because we have a central server where most activities are monitored. Currently, we have approximately six users working with GoAnywhere MFT.

    How are customer service and support?

    I experience some delays in responses to inquiries. I would rate the support a seven out of ten.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    Before switching to GoAnywhere MFT, we were using solutions such as Google Drive and SharePoint for file transfers. Now, I find that GoAnywhere MFT is one tool that combines all those other tools, functioning as all solutions in one for file transfers. I see it as the best because it simplifies what you could do with many software by combining them into one.

    How was the initial setup?

    The deployment process is easy, taking around one week.

    The solution requires maintenance when the system is updated, but no maintenance is needed when the system is stable and not being upgraded. We perform maintenance only when a new version is produced.

    What was our ROI?

    I estimate that GoAnywhere MFT helps us save approximately 30% of our investment and the resources we would otherwise use while relying on smaller tools.

    What's my experience with pricing, setup cost, and licensing?

    For me, the pricing is okay. It also depends on the requirements of the organization, but overall, it is cost-efficient.

    What other advice do I have?

    I would recommend it because it helps monitor and transfer both large and small files, even in the absence of team members. The software includes an automation feature, allowing users to schedule file transfers for specific times. You will find that the files are transferred at the scheduled time without any further control from the user. This is a significant achievement for any organization or individual using it, as it saves time and makes the work process more effortless.

    I would rate this solution a nine out of ten.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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    PeerSpot user
    Product Management Consultant at Ma Foi Strategic Consultants
    Consultant
    File transfer across multiple cities becomes seamless with secure sharing options
    Pros and Cons
    • "The module of GoAnywhere MFT that was given to us was very simple and easy to learn."
    • "The customer support is a bit slow from their end. The time lag they take to respond to our queries is more than expected, so I would give a solid seven out of ten for the customer support."

    What is our primary use case?

    We generally use GoAnywhere MFT to transfer all the files that we have. We are a group of 11 entities put together, so there are multiple servers that we use and multiple locations. The company is spread across 11 cities, so the transferring of files is becoming easier when we are using the MFT software.

    What is most valuable?

    One of the features of GoAnywhere MFT that I prefer the most is the sharing option. There are files that can be shared across the entire team members, and there are files which can be shared only with specific team members. The password protected files can be given only to a specific team member of my choice, and there are files which can be universally opened by all the team members. That is one feature which I appreciate.

    Another valuable feature is the scalability of the product, which is very good. We initially started with a small amount of data, and now we have grown into it, and the large volume of data that we are transferring is very easy for us.

    Since our entire company consists of around 11 entities put together, the usage case has been increasing day by day. The scalability of GoAnywhere MFT is a very good platform to scale rapidly as well.

    What needs improvement?

    The customer support and feedback system of GoAnywhere MFT could be improved. The customer support is a bit slow from their end. The time lag they take to respond to our queries is more than expected, so I would give a solid seven out of ten for the customer support.

    For how long have I used the solution?

    We have been using GoAnywhere MFT for one and a half months now.

    What was my experience with deployment of the solution?

    I currently do not face any downtime from GoAnywhere MFT or feel there is anything which they can do better. From my end, I will not be able to give any criticism about any of the services that they provide.

    What do I think about the stability of the solution?

    During the time we have used GoAnywhere MFT, I have not faced any downtime or any lags regarding the transfer of files or any of the services that we have used.

    How are customer service and support?

    The experience with GoAnywhere MFT support could have been better and quicker from their end. Apart from that, I did not face any other issues, but the time lag they took to respond to our queries was more than expected, so I would give a solid seven out of ten for the customer support.

    How would you rate customer service and support?

    How was the initial setup?

    The initial deployment of GoAnywhere MFT was very quick and simple. It was an easy process, not complex at all, so it was easy to understand and a very quick process.

    What about the implementation team?

    We are a small team of around three people who were required to implement it.

    Which other solutions did I evaluate?

    We have not used any alternatives to GoAnywhere MFT; this is the first that we have used. We had an in-built solution that we were using until now, and we have just taken this option.

    What other advice do I have?

    The pricing of GoAnywhere MFT was a management decision that was taken. I was not involved in the pricing part of it.

    The module of GoAnywhere MFT that was given to us was very simple and easy to learn. There was nothing complex about it, and the module was very self-explanatory for us, so we did not face any difficulty with the usage of the modules.

    It took around five to seven working days to fully install GoAnywhere MFT.

    For any new users who are opting to file their data, GoAnywhere MFT is a very good solution to try. It gives us excellent safety, and the data are encrypted. For any new users who are just looking into the market, this will be a very good product for them. The size of the data that can be shared is also very good; we can share a huge amount of data very easily, and the transferring of the data is very easy.

    On a scale of 1-10, I rate GoAnywhere MFT a nine.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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    reviewer2542065 - PeerSpot reviewer
    IT & Security Manager at a manufacturing company with 11-50 employees
    Real User
    Top 20
    Provides a centralized and secure way for our file transfer needs
    Pros and Cons
    • "It streamlines the files. Anyone can go pick up the file that we give access to. It is great."
    • "For us, it is perfect. It is a good solution that we are using, and we are going to continue to do so. However, it should be advertised more as a solution. I did not see it out there beforehand."

    What is our primary use case?

    We are using it for all our file-transferring needs. We mostly use it for confidential files and larger files. We want to securely send the files that are on the confidential side. We feel it is very secure for sending a file over.

    How has it helped my organization?

    By implementing this solution, we wanted to have a centralized place for all our file-transferring needs because previously, there were too many ways. It was done by email. It was done through FTP. Everyone was trying to find their own solution. This way, we could centralize it and make sure that everyone is using the same tool.

    We use it with Office 365. We have a single sign-on, and we have implemented it with every deployment of a laptop.

    It works seamlessly. There are no issues. It has been excellent. It is so easy. It is very user-friendly. There are never any issues. There is a lot of flexibility with it, and we are staying compliant, so it is very important.

    It streamlines everything and keeps things centralized. There is also automated scheduling.

    For us, cybersecurity is very important, and GoAnywhere MFT keeps us very secure. That is a very good benefit. We have a centralized place for file transfers. People do not think of other options, such as using Dropbox or sending files by email or FTP.

    GoAnywhere has saved us time in connecting securely with the third parties we need to collaborate securely with. It is hard to say how much time it has saved, but we do not need to discuss how we are going to send a file securely. We used to waste a lot of time previously.

    What is most valuable?

    It streamlines the files. Anyone can go pick up the file that we give access to. It is great.

    What needs improvement?

    For what we are using it for, it is doing the job, so I would not be able to say how to improve it. For us, it is perfect. It is a good solution that we are using, and we are going to continue to do so. However, it should be advertised more as a solution. I did not see it out there beforehand.

    For how long have I used the solution?

    We have been using GoAnywhere MFT for the past six months. They gave us a free trial, and we liked it, so we made the purchase.

    What do I think about the stability of the solution?

    It is very stable. We have not had any issues.

    What do I think about the scalability of the solution?

    It is scalable. 

    We have 25 users using this solution. It is one company. We are just 25 people. It is a small company.

    How are customer service and support?

    We did not require any support. It is very simple. We are only using the file transfer, so it is very simple.

    Which solution did I use previously and why did I switch?

    We were not using anything before. That is why it is such a great solution for us.

    How was the initial setup?

    We have the cloud solution, The cloud provider is AWS.

    I was involved in its deployment, and there were no problems. In terms of the implementation strategy, we just had a team meeting about it. I informed everyone and then implemented the credentials.

    It does not require any maintenance.

    What about the implementation team?

    I did not need any external help.

    What was our ROI?

    The best benefit is time and security.

    What's my experience with pricing, setup cost, and licensing?

    I find it to be very fair. It is very good.

    Which other solutions did I evaluate?

    We did not evaluate other options. I trust Fortra, and I use them for other solutions. That is why I went to them with a scenario, and they got back to us about using this system.

    What other advice do I have?

    I would highly recommend this solution. I am a big believer that you get what you pay for.

    We do not use GoAnywhere's Secure Forms. We are using this solution for simple file transfers. We are not getting too complex with it. We also do not make use of the GoAnywhere agents or the GoFast feature.

    I would definitely rate Fortra's GoAnywhere MFT a ten out of ten.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Max Byrd - PeerSpot reviewer
    Sr. Application Specialist Software Engineer at a computer software company with 201-500 employees
    Real User
    Top 20
    Managing client connections and user workflows has become more organized though handling certificates needs separation from the main interface
    Pros and Cons
    • "Out of all the products I have used for file transfer MFT, GoAnywhere MFT is the easiest because everything is essentially in one place."
    • "The security side, particularly when dealing with keys and certificates, could be in a different suite rather than built directly into the main interface."

    What is our primary use case?

    Before GoAnywhere MFT, it was called Moveit. I used Moveit for one institution. I have been in the financial world for most of my MFT period. After Moveit was upgraded to GoAnywhere MFT, I used it from the front end, meaning I was the person who would take a client, trade partner, customer, and gather all the necessary requirements to make a connection, do all the UAT, create the users. I handled anything related to the front end with GoAnywhere MFT and Moveit. I have been on the administrative side, and depending on what was necessary, I worked a little bit on the back end with firewalls and similar tasks.

    What is most valuable?

    Out of all the products I have used for file transfer MFT, GoAnywhere MFT is the easiest because everything is essentially in one place. It is one suite where creating users, passwords, scripting, everything is consolidated. You do not have to go to different areas to find something. GoAnywhere MFT is the easiest one I have seen so far.

    What needs improvement?

    I have been on IBM Sterling Integrator, Sterling File Gateway, Moveit, Gentran, and five different MFT tools, and GoAnywhere MFT has the easiest interface because everything is consolidated. You do not have to go to different screens to accomplish tasks. Though it is not perfect, based on my 10 years of experience, they have the easiest interface. Regarding potential improvements, the security side, particularly when dealing with keys and certificates, could be in a different suite rather than built directly into the main interface.

    For how long have I used the solution?

    I used GoAnywhere MFT for about a year when I was with Tech Systems working with several banks. In total, I have used MFT products for 10 years now, primarily working with Sterling.

    What do I think about the stability of the solution?

    I have not experienced any lagging, crashing, or stability issues.

    What do I think about the scalability of the solution?

    The scalability aspects are typically handled by architects and developers. As an administrator, I work in the middle and am not directly involved with architectural decisions.

    How are customer service and support?

    I probably contacted technical support during the initial part of the process, but I do not specifically recall those interactions.

    How would you rate customer service and support?

    Positive

    What about the implementation team?

    The deployment process requires a team. It is not a one-person project. I have never been involved in projects that were handled by just one person.

    What other advice do I have?

    I would rate GoAnywhere MFT a seven out of ten because while it is the easiest solution to use, no product is perfect.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Buyer's Guide
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    Updated: September 2025
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    Managed File Transfer (MFT)
    Buyer's Guide
    Download our free GoAnywhere MFT Report and get advice and tips from experienced pros sharing their opinions.