GoAnywhere MFT Reviews

My use cases for GoAnywhere MFT are mainly to transfer our files securely and also to automate our workflows and manage the data exchanges between our internal and external systems.

One of the best features of GoAnywhere MFT is the automated workflow capability, allowing us to schedule our automated file transfers without any manual intervention. For a project, we can schedule a file, compress it if it's larger, and then at the scheduled event, when we upload it, it can automatically transfer to the SFTP server of our client. This automation reduces our manual intervention and minimizes the time and effort we spend on this task.

GoAnywhere MFT scales well and can support growing workloads, handling an increasing number of file transfers very well. Sometimes our file transfers are several GBs, and it manages those transfers effectively.

In my experience, GoAnywhere MFT is very stable. Once the configuration is properly done, it runs reliably and handles file transfers consistently without any issues.

The GoFast feature in GoAnywhere MFT is for high-speed and secure file transfers. Sometimes our files are very large, and using traditional protocols can lead to network latency, making it slow. GoFast optimizes the data movement for us.

The user interface could be more modern and intuitive. The learning curve is easy, but additional built-in templates or any integrations would make deployment even easier and faster.

I have been using GoAnywhere MFT for around the last year.

In my experience, GoAnywhere MFT is very stable. Once the configuration is properly done, it runs reliably and handles file transfers consistently without any issues.

GoAnywhere MFT scales well and can support growing workloads, handling an increasing number of file transfers very well. Sometimes our file transfers are several GBs, and it manages those transfers effectively.

I have not used the support for GoAnywhere MFT.

Before using GoAnywhere MFT, we were using manual SFTP transfer and also WinSCP to transfer the files.

The initial deployment of GoAnywhere MFT is very straightforward as it is a web-based solution for SFTP. Our effort mainly went into the projects, connections, and automating the connections. We are used to connecting to AWS S3 buckets and Azure Blob storages, so the setup effort was mainly focused on third-party vendors and cloud storage platforms, and that was very straightforward.

GoAnywhere MFT does not require any significant maintenance on my end, as we only need to maintain ongoing jobs and schedules ourselves. We manage transfer jobs, monitors, partner connectors, and encryption key certificates, but apart from that, we do not need to manage anything.

I am not much aware of the pricing for GoAnywhere MFT, but I would say the ROI and the metrics of ROI would be greater in terms of the time and effort we were using for manual intervention without the automated workflow. It improves our productivity and reduces our operational overhead at a large scale, so the ROI I consider for that is very good.

For connectors and integration capabilities in GoAnywhere MFT, we use connectors for cloud platforms such as AWS S3 and Azure Blob storage.

I am not much aware of whether those connectors are custom-made or included when we installed GoAnywhere MFT because I have not done this configuration. One of my colleagues handled it.

I am not much aware of GoAnywhere Agents. From what I know, agents are used to securely execute file transfer tasks on remote systems without exposing them directly to our network. They communicate with the central server to automate processes, mainly for remote servers.

I have not used Secure Forms, but there is some PGP encryption that secures our file transfers.

GoAnywhere MFT has saved us time in connecting securely with third parties. With GoAnywhere MFT, we can securely exchange files with several third-party systems and cloud platforms, reducing both our team's effort and our time to manage these SFTP, FTP, and HTTPS protocols for third-party vendors and systems.

We have multiple automations happening in our company, creating independent workflows we refer to as projects, which we schedule or trigger based on different events. For example, one automation might collect files from an internal server, while another uploads them to AWS S3. Simultaneously, someone would encrypt those files or transfer reports to partner SFTP servers, leading to multiple automations occurring at once.

Generally, we manage these different automations as projects. GoAnywhere MFT supports integration with different APIs, including REST and Web APIs, which we use mainly to interact with third-party applications.

I would give GoAnywhere MFT a rating of nine out of ten as it reduces manual intervention, automates various processes, and saves time, resulting in a better ROI for our company.

As far as I am aware, we are only a customer of GoAnywhere MFT.

The main use case for GoAnywhere MFT is to automate file transfer between the internal application and external partners. This ensures that files are delivered correctly and in a secured manner on a given timeline, which reduces manual efforts in data transfer.

In real-time, day-to-day activities, daily reports are automatically generated and transferred to another system without requiring manual action. The automation has reduced manual handling of file transfer and ensures that tasks are done consistently, saving time and reducing errors.

The alert and monitoring features provide real-time visibility of whether any file is stuck or if any issues occur. The alerts help identify quickly when a file transfer fails or is delayed, allowing us to take immediate action and troubleshoot instead of checking logs manually.

The best features include centralized management capabilities, alert and monitoring features, and automated file transfer. These key features are helping our organization significantly.

GoAnywhere MFT has improved the reliability and security of file transfers. Manual errors have been reduced, and the activity has been very smooth.

It has improved operational views and reliability because file transfer is scheduled instead of being handled manually. Data transfer errors, such as wrong files or missed uploads, are handled effectively because transfers are predefined. There are no such issues, and we are getting good monitoring.

Currently, GoAnywhere MFT is a perfect solution, and no improvement is needed at this time, though the documentation part could be improved.

I have taken two points off because future improvements may be needed based on features.

I have been using GoAnywhere MFT for more than ten months.

GoAnywhere MFT is stable.

Scalability-wise, GoAnywhere MFT is a very scalable solution and is able to handle our requirements.

The customer support is excellent. They are ready to support at any time with technical matters whenever we encounter technical issues.

We have not switched solutions; we have been using GoAnywhere MFT from the start.

We have seen a positive return on investment with GoAnywhere MFT. Manual effort has been reduced by around forty to fifty percent, and file transfer errors have decreased, making this solution time-saving and money-saving.

GoAnywhere MFT is a very reliable and powerful solution for secure and automated file transfer. It improves efficiency and reduces manual efforts, making it very suitable for organizations handling data, and I would recommend this solution as one of the best available. I gave this review a rating of eight.

On-premises

GoAnywhere MFT is used to securely move files between the system and external partners, replacing the traditional file transfer method with a more controlled and secure approach.

For example, daily reports are automatically generated and transferred to another system at a scheduled time, so no action is required and this ensures timely delivery of the file.

The best feature of GoAnywhere MFT is the automation of file transfer, so once configured, processes run without manual effort, improving efficiency and reliability while also providing strong security and encryption along with centralized management control.

The centralized management feature in GoAnywhere MFT has been the most impactful aspect for our team, mainly because it replaced multiple tools and scripts with a single unified platform, helping provide a single pane of glass for all the transfers and faster troubleshooting and issue resolution with the help of this solution.

GoAnywhere MFT has positively impacted my organization by improving the reliability and security of file transfers, so manual errors have been reduced and operations have become more efficient.

It has significantly improved efficiency, and the time savings have been quite noticeable in our day-to-day operations, really saving time through automation and faster troubleshooting and issue resolution whenever any issue occurs.

GoAnywhere MFT is a powerful solution, and as of now, there is no need for any improvements since it is working perfectly and workflows are also properly defined.

I have been using GoAnywhere MFT for more than three years.

GoAnywhere MFT is a pretty stable solution in my experience.

Scalability-wise, GoAnywhere MFT is a very good solution, well-suited for my organization over time based on growth.

Customer support for GoAnywhere MFT is good and knowledgeable in their technical areas, providing resolution within a timeline.

Since starting, I am using GoAnywhere MFT and have not used a different solution before.

I have seen a good return on investment mainly through automation, reduced manual efforts, and improved reliability, with time savings, a reduction in errors and failures, faster troubleshooting, and good visibility.

I have had a good experience with the sales team of the vendor and also experience with the pricing, setup cost, and licensing since they provide help in procuring the solution.

Before choosing GoAnywhere MFT, I have not gone for evaluation of other options.

I rate GoAnywhere MFT nine out of ten.

I chose nine out of ten because every solution needs to be improved based on future requirements, and as of now, it delivers excellent value in terms of automation, security, and reliability, which are critical for a managed file transfer solution.

I really recommend GoAnywhere MFT and my main advice for any organization considering this solution is to focus on automation and plan properly at the initial stage, as good planning is really needed to identify use cases, leverage full automation features, and design workflows. My overall review rating for GoAnywhere MFT is nine out of ten.

On-premises

I use GoAnywhere MFT for files and transfer management.

The best feature of GoAnywhere MFT is that it's easy to use, and the drag-and-drop option is available. Instead of coding or hard coding, the drag-and-drop option is good. 

I use the SharePoint connector. The connector with SharePoint allowed me to share Excel and different files. 

The interface could be more customizable.

I have been using this solution for six to seven months.

GoAnywhere MFT is stable, and I would rate it a nine out of ten for stability.

The scalability of the solution is good.

More than 10,000 users utilize the solution.

I would rate the technical support an eight out of ten.

Positive

It was easy. The setup took less than half an hour to complete.

The solution has saved a significant amount of time.

The pricing is moderate.

My team management purchased the solution and provided me with credentials for coding.

I would recommend this solution to other users because it's very easy to use and many companies are using this product nowadays. 

I would rate this solution a nine out of ten.

On-premises

I have been using GoAnywhere MFT for around two years for secure file transfer and automation activities.

I mainly use GoAnywhere MFT for secure file transfer and automated data exchange between internal servers and external partners. For example, I use it to automate scheduled file transfers and monitor transfers for success or failures.

Automating those transfers and monitoring for failures significantly impacts my daily work, as it has reduced manual effort and saved time for the operation team. Automated transfers and failure alerts help us avoid manual monitoring and ensure files are delivered securely and on time.

GoAnywhere MFT has also helped me with secure partner file sharing, scheduling recurring transfers, and maintaining audit logs for tracking file transfer activities.

The best features GoAnywhere MFT offers include secure file transfer, automation, scheduling, centralized monitoring, detailed audit logs, and support for multiple transfer protocols like SFTP and HTTPS.

I rely most on the automation and centralized monitoring features in my daily operations. The scheduling and alerting capabilities stand out because they help ensure file transfers run smoothly without constant manual intervention.

Additionally, I find the audit logging and reporting very useful for troubleshooting and compliance tracking, especially when handling critical file transfers.

GoAnywhere MFT positively impacts my organization by improving the security and reliability of my file transfer process. It has reduced manual effort, improved monitoring, and helped automate routing transfer activities across teams.

Specific outcomes include reduced manual monitoring effort and improved reliability of scheduled file transfers. Automated workflows and alerts have helped save operational time and reduce transfer-related errors.

GoAnywhere MFT could be improved in terms of UI modernization and faster troubleshooting visibility for failed transfers, with more advanced reporting customization being very helpful.

Better integration with other security tools would improve overall management, and faster response time for some complex support cases would also be beneficial.

I have been working in my current field for over fourteen years.

GoAnywhere MFT has been stable in my environment and handles scheduled file transfer operations reliably with minimal issues.

GoAnywhere MFT is scalable and can handle multiple automated workflows, users, and file transfer activity efficiently in an enterprise environment.

My customer support experience has been good overall, as the support team is helpful during troubleshooting and technical issue resolution.

Previously, many file transfers were handled manually using scripts and standard SFTP tools. I moved to GoAnywhere MFT to get centralized management, automation, better monitoring, and secure audit tracking.

I evaluated a few other managed file transfer solutions, but GoAnywhere MFT was selected because of its automation capabilities, centralized monitoring, and ease of managing secure file transfers.

GoAnywhere MFT is deployed in my on-premises environment and integrated with the internal server and external partner connections for secure file transfer.

My main use case for GoAnywhere MFT is for secure file transfer workflow automation and scheduled data exchanges between internal systems and external vendors.

A recent scenario that stands out is that I use GoAnywhere MFT to automatically transfer encrypted financial and reporting files between our internal server and external partners on scheduled workflows with alerts for failed or delayed transfers.

One thing that stands out about my main use case is how much manual effort it removes by centralizing transfer scheduling, encryption, and monitoring in a single platform.

The best features GoAnywhere MFT offers for me are workflow automation, secure file transfer protocols, centralized monitoring, detailed audit logging, and the ability to automate complex multi-step file transfer processes without relying on custom scripts.

I find myself relying on centralized monitoring the most often because it helps tremendously. I can track all the files, transfers, failures, and user activity from one dashboard, which makes troubleshooting and compliance reporting much easier.

The pre-built functions are very useful because they reduce the need for custom scripting and make recurring transfer workflows much easier to manage.

GoAnywhere MFT has positively impacted my organization by improving transfer reliability, reducing manual file handling, and helping to standardize secure data exchange processes across different teams and external partners.

I measure those improvements by noting that we have seen fewer transfer failures and a significant reduction in manual intervention since most recurring file exchange tasks are now automated and centrally monitored.

The UI of GoAnywhere MFT could be more modern, and some advanced workflow configuration and troubleshooting steps could be made easier for administrators.

Better API integrations and more detailed troubleshooting documentation would definitely help, especially when integrating with newer cloud platforms and third-party systems.

I have been using GoAnywhere MFT for two years.

While scalability is good overall, I note that performance tuning and monitoring could be a bit more streamlined in very large environments.

My advice for others looking into using GoAnywhere MFT is to take time to properly design your workflow and security policies and integrations early on because GoAnywhere MFT delivers the most value when automation and monitoring are well-planned from the start.

GoAnywhere MFT has been a reliable and efficient platform for secure file transfer automation, especially in environments where visibility, compliance, and workflow reliability are important. I would rate this product an 8 out of 10.

Hybrid Cloud

Amazon Web Services (AWS)

We use GoAnywhere MFT for managed file transfer, secure mail feature, and SFTP. It serves as our SFTP system.

We utilize the GoAnywhere Agent, which allows us to connect internally to our network. It functions similarly to a VPN tunnel. With the cloud version, there is minimal maintenance involved, including no need to worry about security certificate updates.

Overall, it's been a good product for us, and I'm very happy with the support. There is also the ease of administration. You don't have to be a coding expert or anything like that to be able to create complex managed file transfer jobs.

The whole application of GoAnywhere MFT is excellent. The user interface is intuitive. The flexibility for creating projects for managed file transfer is quite robust. I can easily add new modules to any project through a drag and drop process, which is really nice. I have the ability to manually edit the XML code that is produced when creating a project using that method. I can also export the XML code.

The Secure FTP feature gives me the ability to manually block IP addresses. It's a very secure system that automatically blocks certain IP addresses after multiple malicious connection attempts. Setting up new accounts is straightforward, and it's a robust SFTP system that uses the same interface as the regular GoAnywhere MFT, making it familiar for users. I can produce reports for security and have full control over secure protocols allowed on the system, making it easy to comply with security standards such as Sarbanes-Oxley.

The Secure Mail feature is impressive. I've worked with several different secure mail applications, and this one has comparable features. You can dictate security levels, such as requiring a username and password or simply sending links. It also allows business users to request large files from vendors or partners without utilizing an FTP system for large file transfers. When requesting files, recipients can click on a link and upload their file through a secure file transfer. If I needed a 200-gig file from you, I could send you a request. You click on the link, and then you can upload your file. It's a secure file transfer. That's a nice feature about it. 

The application uses resources such as network connections to shared directories or SFTP connections. I would appreciate seeing utilization metrics for these resources. For example, when opening a resource, it would be beneficial to see which projects are utilizing that resource. A project transfers files from one location to another, and these locations are the resources. When opening the configuration for a resource such as an SFTP site, it would be helpful if it displayed which projects are utilizing that resource. 

Overall, I'm very satisfied with the product. We did have some issues a couple of months back where we were having some unscheduled outages, and the support team worked with me closely and provided a solution that appears to have fixed the problem. I haven't seen any issues in over a month now.

We have been using the cloud version of GoAnywhere MFT for approximately two years.

We experienced some unscheduled outages a couple of months back, but the support team worked closely with us and provided a solution that appears to have fixed the problem. Essentially, the application needed to be updated to the current version, so I really can't blame the application because our cloud wasn't on the current version. We have a very crowded schedule as far as our MFT jobs are concerned. The delay was because I had to wait after we went through payroll and month closing tasks before doing an upgrade. We did experience a little bit of trouble, but it was resolved quickly.

The experience was excellent. The support technician who worked with me initially owned the ticket through the whole process, even after escalating to developers or higher-level support. The technician stayed with the ticket until resolution and followed up afterward.

Positive

The nearest alternative I've used is Oracle Cloud Integrations, which is essentially a fancy managed file transfer system. It has connections similar to resources and file transfer capability, including SFTP capability. It does not have secure mail capability, but it is comparable to an Oracle Integration type system.

I've been with the company for 25 years. Prior to using the cloud version of GoAnywhere MFT, we were hosting GoAnywhere MFT in-house. It was an on-prem system, whereas now, we're in the cloud. We've been using the cloud version for only two years, but we used the in-house version for six years prior to that. I was instrumental in moving to the cloud version. I also did the proposal to use GoAnywhere SFTP. I did a proof of concept and all that. I pushed it through. I was pretty much the one who pushed for GoAnywhere SFTP, but we have been using the MFT service for years and years.

Deploying GoAnywhere MFT was straightforward, especially the cloud version. We encountered minor issues with whitelisting IP addresses during the learning process. The challenging part was transferring our old MFT on-premises jobs to the new cloud version.

There was some confusion with the agent because it functions as two different sides of the same application. The agent side communicates with your network while the other side operates independently. Creating projects in the correct area is crucial. For example, projects needing an internal network connection should be created inside the agent console. The process of switching between the regular console and agent console could be improved, as it's somewhat cumbersome.

The cloud version deployment was simple, though on-premises installation can be more complex.

In terms of maintenance, I don't even have to worry about security certificates anymore. Previously, I had to update the security certificates on the on-prem servers, but that's true for any application. There's almost no management.

The pricing for GoAnywhere MFT seems reasonable when compared to other similar services, especially cloud services. Azure is significantly more expensive.

We don't use its connectors at this point. It's pretty much standalone. We are an Oracle cloud customer as well. Most integrations are managed within the cloud because they have their own connectors. Cloud-to-cloud transfers for services like Salesforce don't require routing through our system unless it's for archival purposes.

It's an excellent product. I would recommend it. I would rate GoAnywhere MFT a nine out of ten. The cloud version is relatively new to everyone, and there were instances where the support team was going through their own learning process. However, they handled everything professionally. The pace of technology advancement is rapid, but they maintain excellent service.

Public Cloud

Other

I use GoAnywhere MFT to simplify and automate the file transfer process.

GoAnywhere MFT streamlines, automates, and simplifies the secure file transfer process, helping to reduce the manual efforts and repetitive tasks of file transfer, which tends to be cost-effective and time-saving.

GoAnywhere MFT always keeps me in compliance with data security requirements, such as global data protection regulations (GDPR). 

Some of the connectors that I have used or integrated GoAnywhere MFT with include Box, Microsoft SharePoint, and Google Drive. While integrating this product, GoAnywhere MFT simplifies the process of transferring files securely. I am satisfied with the range of out-of-the-box connectors. 

I use the GoFast feature to accelerate data transmission. The GoFast feature helps me speed up the exchange of data and improves the process of exchanging data.

It helps me keep all my sensitive data and files secure and safe. The software's user interface is friendly and intuitive, making it easy to use and navigate without any hassle. 

I'm delighted with the top-notch customer support that we get. The support team is highly dedicated to resolving any issues I may have faced whenever using the product. 

I'm able to track all my file transfer activities while using GoAnywhere MFT.

One of the best features of GoAnywhere MFT is its integration with other third-party tools, such as Microsoft SharePoint, Box, Dropbox, and Google Drive. This integration simplifies the file transfer process, saving me more time because its purpose is to enable time-saving during the file transfer process.

I would like to see GoAnywhere MFT integrating with more connectors or rather more integration with third-party tools. I feel there is still room for improvement in that area, but I'm quite satisfied overall.

I've been using this solution for about one and a half years.

It's stable. I would rate the stability as a nine out of ten.

Scalability is simple. I would give it a nine out of ten for scalability.

In our organization, the number of users is between 10 to 20, as our organization size is between 10 to 50.

I would rate the technical support a ten out of ten. GoAnywhere offers top-rated customer support. They are always available whenever I need them.

Positive

The deployment process was easy and fast. For me to get GoAnywhere MFT running, it took between one to three days.

We have it deployed both on-premise and in the cloud. The cloud deployment is with Amazon and Azure.

It requires some maintenance, but it is easy to maintain GoAnywhere MFT.

I've seen a return on investment of between 25% to 30% of the total amount of time saved.

The pricing of GoAnywhere MFT is affordable compared to other similar products. It's not expensive, according to me. What influenced my purchase decision was the fact that the product was quite affordable.

One thing that makes GoAnywhere MFT stand out against its competitors is its compatibility with multiple platforms, as I can use it on Windows, Mac, and Linux. It offers flexible deployment options, allowing me to deploy it on-premise or in the cloud. 

GoAnywhere MFT offers a browser-based user interface that I find intuitive and user-friendly. Additionally, it enhances the automation of the file transfer process, and I recommend its file and data encryption features for their high security compared to other similar products.

I would suggest giving it a trial because it's worth the time, as it will help save more time and reduce human effort during the file transfer process. Consider it even when the price seems high because it allows management of all file transfers from a centralized place, making it easy to access and manage files.

I would highly recommend the use of GoAnywhere MFT to any individual or organization because it enhances managed and secure file transfer processes between systems and with partners. Additionally, it's cost-effective, saving more time and money through file transfer automation, making it a more economical choice.

I would rate GoAnywhere MFT a nine out of ten.

I have been using GoAnywhere MFT for around three years. The primary use case for GoAnywhere MFT is secure file transfer and automation, and I use it to exchange business-critical files between internal systems.

I use GoAnywhere MFT for secure file transport between internal systems, customers, and external partners. The type of workflow involves the automatic pickup of files from SFTP locations, validation, and encryption using PGP before transferring them to the destination. It also sends email notifications for successes or failures. Recently, I implemented an automatic workflow that transfers daily business reports from application servers to partner organizations, which reduced manual effort and improved transfer reliability, security, and audit tracking.

Overall, GoAnywhere MFT has helped to centralize and automate my file transfer processes while improving security, compliance, and visibility. With automated auditing and support for multiple protocols, I have reduced manual intervention and operational risks. It has become a key platform for managing secure data exchange with internal systems and external partners.

The standout features of GoAnywhere MFT are workflow automation, secure managed file transfer, SFTP, FTP, PGP encryption, centralized monitoring with detailed audit logs, and automated email alerts, which significantly reduce manual effort while improving security and compliance.

Workflow automation is the feature I rely on the most day-to-day. It automates file transfer, encryption, validation, and notifications, which reduces manual work, minimizes errors, and ensures files are delivered on time without constant monitoring.

The combination of automation, security, and centralized management makes GoAnywhere MFT a reliable and efficient platform for my file transfer needs. GoAnywhere MFT has positively impacted my organization by improving operational efficiency through automating the file transfer process, reducing manual intervention, minimizing errors, and enhancing security and compliance through centralized monitoring, encryption, and audit trails. I also have better reliability and visibility into my business-critical file exchanges.

GoAnywhere MFT could be improved with a more modern and intuitive user interface, enhanced dashboard customization, and advanced reporting and analytics capabilities. An initial setup and workflow design process could help new users get up to speed more quickly.

I have been working in my current field for more than ten years.

GoAnywhere MFT scales well for my needs. As my file volume, workflows, and partner connections increased, I was able to expand its use without significant challenges. Its centralized management, automation, and capabilities make it easy to support my growing business requirements while maintaining performance and reliability.

My overall experience with customer support has been positive for GoAnywhere MFT. The support team representatives are knowledgeable and helpful in resolving technical issues and configuration-related questions. While the response time can vary depending on complexity, the overall support quality has been reliable and effective.

I have not extensively used any AI-related features with GoAnywhere MFT, as my primary use is secure file transfer protocol automation, so I cannot accurately assess the accuracy and reliability of its AI capabilities.

I evaluated other managed file transfer solutions before choosing GoAnywhere MFT, which included IBM Securely File Transfer Protocol and Globalscape EFT.

On-premises

For GoAnywhere MFT, we have explored some of the connectors like Salesforce and SharePoint. In our case, we used it for most of the basic integrations, not the very advanced ones, so it was quite easy for us.

The automation of GoAnywhere MFT is the best thing about it. The interface of this software is also really easy to use for me and my teammates.

It really helps us transfer files within our organization really securely and automates the whole process for us, which makes it really easy.

It takes a little time to understand all of the workflow, and it has a bit of a learning curve, even with the easy interface. When we were trying to set up the software at the start, it took us a few days, and it was a bit complex initially for me.

I have been working here for more than two years.

I have never seen a lag or crash type issue.

For scalability, GoAnywhere MFT is quite scalable. We do not require it to be scaled at a very large amount, so it is not an issue for us, but I think that it is quite scalable. We have never thought about scaling it.

The experience was quite good and helpful. They were able to resolve the issue in a reasonable time.

The initial setup took us quite a few days in our case, but we did not require a big team. Initially, we had two to three people involved in this for the setup and the testing of it repeatedly.

Regarding agents, we are aware of this feature and have used it in a very limited way for running tasks on remote systems. We have not used this heavily, so it is not useful where direct connectivity is not possible.

I have not used this specific feature in my use case.

I have heard of it, and I guess it is for when you want to transfer your data extremely fast, but I have not used it and have not needed it.

The maintenance is quite low because once we have set up all the transfers and everything is in place, maintenance is only minimal, so that is not an issue for me. I would rate this product an 8 out of 10.