GoAnywhere MFT Reviews

My use cases for GoAnywhere MFT are that we are basically using it to automate all our inbound and outbound file transfers that we have with different clients and different users through the HTTPS protocols, FTP, et cetera. 

We transfer files internally and externally using various different means such as the FTP server, so that we can easily transform our day-to-day file transfer from one source to another.

What I appreciate most about GoAnywhere MFT is that it has all the features we require, with comprehensive security features being the most notable. 

I find that agents work very perfectly whenever they are required. Whenever we have to call any kind of file transfer protocols, the agents are activated very instantly and are working perfectly fine.

Their CLI or command-line interface is very good, and the automation of all the file transfers that we have is fantastic. 

I saw the benefits of GoAnywhere MFT within 15 to 21 days, as we are using it to automate all the processes. The secure forms are highly secured, as they follow all the security protocols such as HTTPS and FTPS, so we are not worried about the security concerns. 

In terms of secure forms that allow you to fill out and submit information online through a custom-made form, they always prompt for the required permissions to initiate any kind of transfers. The user credential is always required for that.

In the areas where GoAnywhere MFT could improve, I find that for a few tasks, sometimes it becomes more complex because the workflows they have are complex to understand. 

Their product documentation is very hard to learn. It requires deep knowledge of technical expertise or prior product expertise to learn more about this product. 

Sometimes we see that the product has some bugs in some stages while we are automating the file transfers from our systems, and we have seen some bugs where the output is not generated as expected. 

The Fortra or GoAnywhere team could provide training material or product documentation in a very easy format or make it easily available to the end-users. If they simplified their work logic or the workflows within Fortra, it would be great. Otherwise, it is always a challenge for the users.

I have been using GoAnywhere MFT for 2.6 years.

Except for the few bugs that we have identified, everything is fine and stable.

Regarding the bugs I have encountered, we have seen cases where we have initiated the file transfer from one source to another, however, it was interrupted in the middle and prompts some messages that are unable to be read by humans. These are encrypted messages, which indicate that the operation was interrupted in between.

Scalability is something we generally don't require. Once upon a time, we did require it because we had a large amount of data to transport from one location to another, but except for that, I can say that it is highly scalable.

I have contacted the technical support or customer support many times. The quality of support is fine, however, I can say that they are not very technical professionals. Whenever we see or observe any kind of bugs, they simply say to just log the ticket or email our customer support, and they will get back to us. By following their resolution methods, we are unable to find those steps, so ultimately, we have to troubleshoot from our end and look after all these things from our end only.

Neutral

It took me the first seven to ten days to fully set it up.

It does not require any maintenance on my end, as it is managed by Fortra, and it is a managed service.

A team of generally six to seven people was required initially, and after the initial setup, they left this group to work on some other operations. Initially, there were six to seven, and later on, it is supported by three to four members.

Their pricing is not so high; it is moderated, and we can easily afford it.

I have used alternatives to GoAnywhere MFT, including TeamViewer and some open-source software such as FTP transfer. Within MS-DOS, we have tried, and for cloud-based solutions, we have used AWS file transfer services.

The learning curve for GoAnywhere MFT is hard if you are going through the product documentation and manuals. However, if you are doing hands-on and practical learning, then it is easy. One or two persons who are very non-technical are functional guys, but they are now able to work on this by giving them the initial hands-on training or practical training, while those technical people always follow them.

Overall, GoAnywhere MFT is fine, and I would rate it nine out of ten. We are only customers of Fortra, as we are using the product. We are not providing any kind of reselling or acting as a software vendor.

I use GoAnywhere MFT mainly to manage file transfers and to move data around the business. We have various teams and we use it to move data around. 

We use it for encryption, we use it to send bank files to the bank through an encrypted channel, we use it to send data to the DMV, and we use it to send data to law firms. 

We grant access to law firms to download their data whenever they need it, and basically, we use it to share information across various networks.

Previously, data transfers used to be manual, where somebody grabbed a file, encrypted it, and shared it. Now we create a project, tell it where the files are located, where they need to go, what the file name should be, and we schedule that on our third-party application called IBM Tivoli, which takes care of the process. That's pretty neat.

What I appreciate the most about GoAnywhere MFT is the encryption process, where we can create a project, set it to encrypt the data and run it automatically at any time without having a user involved. 

Before, we had to write scripts and manually update them to move data around, encrypt files, or rename files. Now we just use the GUI to set the modules for transfers, encryption, renaming, and copying, allowing us to set it and schedule it to run without any user interaction.

When I first started using GoAnywhere MFT, it was challenging to learn how to use it since I didn't get any training, so I had to navigate the application by myself. However, once I downloaded the user guide and started reading it, I found it pretty simple to understand.

In terms of improvement for GoAnywhere MFT, they could enhance the support, as there have been cases where we needed support due to the application getting stuck for no reason, and usually, the issue gets fixed by restarting the application. 

However, we never get a clear understanding of why the issue occurred and how we could prevent it. That's the only thing that could help if the application could log what caused the error for us to prevent it.

I have been using GoAnywhere MFT for over ten years, and I've been the administrator for about six of those years.

In terms of stability regarding GoAnywhere MFT, it's good; it stays up and doesn't really crash. 

It does have some bugs, particularly with the SMB1 protocol, which is deprecated and should not be used. We have some resources that force us to use SMB1, and I've noticed that when we try to connect with it, sometimes it just hangs, affecting the application. The only bug we have occurs when connecting to SMB1; the system hangs, however, it usually starts working on its own without interventions from us or the networking team.

We do not use any connectors or Secure Forms at this time, only the current resources that we have in the service. We have experimented with connectors a few times when we thought we needed them. In the end, we were able to accomplish things differently, and we are aware that there are connectors in the application.

The quality of the support for GoAnywhere MFT is pretty good when they have knowledge of what's going on. We usually get fixes pretty quickly, however, with the issue of the application getting stuck, it can take some time for them to get back to us. However, we never get a clear explanation of what caused the issue or how to prevent it. Other than that, whenever they have knowledge of what's happening, the support is pretty good.

Positive

I have used alternatives to GoAnywhere MFT, including PuTTY, WinSCP, and FileZilla before, but GoAnywhere MFT is the best; we prefer it.

The initial deployment of GoAnywhere MFT was already there when I joined. I did complete a fresh install and migrated all the data since we needed to move the application from Windows 2016 to 2022 due to 2016 support ending. I downloaded the instructions on how to do the install, configure, and migrate the data, and everything was pretty straightforward; I didn't have any problems.

GoAnywhere MFT does not require much maintenance on my end, as the only maintenance we have is doing upgrades, and everything else works fine every day without any issues. Whenever there's a bug or issue with GoAnywhere MFT, we contact support, and they tell us what to do, how to mitigate the bug, or how to fix it.

GoAnywhere was already in place when I joined the company, as there used to be another version of GoAnywhere which I don't recall the exact name of. We upgraded to GoAnywhere MFT, which is the version that was already in place when I started.

On a scale from one to ten, I would rate the solution overall as a nine. 

We do not have any partnerships with GoAnywhere or Fortra; we are just a customer. Fortra can contact me if they have questions about this review, and I'm interested in being a reference for Fortra.

My use cases for GoAnywhere MFT include file transfers, file downloading using REST API, and in some cases, file processing.

The best features of GoAnywhere MFT are file transfer and calling the REST API to get responses back and process those responses again. I appreciate the business logic we can use inside the workflow, which is feasible to implement.

I have used various connectors including SFTP, HTTPS, SharePoint, AWS S3 bucket, AS2, and other protocols for GoAnywhere MFT. Most connectors for GoAnywhere MFT are provided, and there is a cloud connector in the latest version, which allows connections with SharePoint or other cloud providers, such as Azure Blob or Azure Storage. These connectors are very important to operations because new connections are available. Connectivity to the cloud is crucial, and without connectors, we cannot perform file transfers.

The GoFast feature has accelerated file transfer to an optimum level and improved performance. It saves us about 15%.

They can add more functionalities in their workflow. For example, they could add improved functionalities for B2B integration similar to other competitors which are providing mapping. I want better mapping tools and file mapping for file conversion functionality.

I have been using GoAnywhere MFT for five years.

I experience occasional downtime and some glitches. I would rate the stability of GoAnywhere MFT a seven out of ten.

I would rate the scalability of GoAnywhere MFT a nine out of ten.

In my organization, around five people have hands-on experience with this solution. Our client is a large global organization.

I would rate the technical support for GoAnywhere MFT an eight out of ten.

Positive

I have worked with TIBCO MFT before using GoAnywhere MFT.

GoAnywhere MFT is good compared to other MFT tools. It's easy to learn, very flexible and secure, while supporting many protocols and features that other MFT tools don't offer.

The deployment is very easy, but there should be some automation for deployment.

The initial installation or deployment takes approximately two to three days, depending on the number of clusters, nodes we are using, and gateways. In total, we can complete the setup within a week.

The solution requires regular maintenance, and upgrading the product is straightforward.

It saves us about 15% in efficiency.

It's a cost-effective solution.

I am using GoAnywhere Agent, which is a separate instance of GoAnywhere MFT that allows us to integrate remotely. I'm also using the GoFast feature to accelerate data transmission.

I will definitely recommend this product to other users because it's very easy to deploy, develop, and learn. It's also more cost-effective than other products. Learning GoAnywhere MFT takes about four weeks to feel comfortable. 

I would rate GoAnywhere MFT overall a nine out of ten.

It provides a central space for managing all file transfer activities. We seamlessly integrate it with our other software that we use, which ensures the security and efficiency of data movement. 

In my role as a customer care manager, we deal with many customers, so sometimes we request sensitive documents. Instead of using email, which is not as protected as GoAnywhere MFT, we have set up a portal where they can share the document. As a manager, I have to direct a specific team to deal with that document, which prevents the leakage of sensitive customer information.

Handling file transfers is efficient and accurate, which enhances our business processes by minimizing human error and improving accuracy, ultimately reducing costs. Additionally, it provides a significant level of automation, allowing us to manage numerous tasks automatically. Without this automation in place, we would need to handle these tasks manually, which increases the risk of errors.

Moreover, this automation saves us time, enabling us to concentrate on other important tasks. For example, in my department, where I manage numerous customers, eliminating the need for manual task execution allows us to focus more effectively on customer support. It has saved us about 80% of time.

It facilitates better collaboration by ensuring that files are shared securely and efficiently among our team members, especially when dealing with large files and folder transfers. There is always seamless workflow automation across all departments.

The automation capabilities are amazing. They help to reduce manual transfer tasks and handle the daily repetitive tasks that we do. It also ensures overall efficiency.

The solution offers file encryption, which greatly keeps the data safe whether in transit or at rest. The level of customization that the tool offers is unmatched. 

Everything works fine, but I feel that the user interface can be improved, especially the layout. They can make the dashboards more customizable. Other than that, I don't have anything. The automations are amazing, and the other features flow effortlessly.

I have been using GoAnywhere MFT for almost five years, and it has been working very well so far.

I would rate the stability of the solution as nine out of ten. It has robust stability because we have never faced any downtime. Even if there is a challenge, the customer support offers responsive, faster responses, so we have never faced any major challenges.

The scalability is ten out of ten because it works effectively even with many users, large files, and a lot of data moving at once. For the past five years, the tool has kept growing as our business has grown.

In my team, we have 25 people, while the whole company has 50 employees. Approximately 35 people use the solution.

Their support is good. I would rate their technical support a nine out of ten.

Positive

I have never used another tool or alternative.

It was one of the quickest and easiest products to get started with. In under 30 minutes, we were able to log into the product. Within three weeks, we fully understood all the features and were able to fully use them. The ease of use and great support helped significantly in setting up these tools.

There was a team in my organization that purchased the product directly. We had a short training, which was very smooth. We were able to use the tool quickly and fully because the support was amazing.

Maintenance is very low and hassle-free with minimal costs because it is super easy, and they offer training to get started. As they introduce new features, there is always training to understand that feature.

It has been incredibly helpful in everything, especially by enhancing our security as an organization. By using encryption and secure protocols, we are able to protect our clients' data, especially when transferring or when it is at rest.

It has flexible and affordable pricing because of custom quotes. The prices depend on the modules one needs and the volume of data being transferred. Overall, they offer custom and flexible pricing with an annual subscription, where you pay for specific features and functionality required.

I would highly recommend this tool because it offers secure and reliable file exchange and transfer. It keeps sensitive data safe, whether it is in transit or at rest, with robust built-in security features. It is so easy to use. It does not require much maintenance. 

I would rate GoAnywhere MFT a ten out of ten.

We use GoAnywhere MFT for both front-end SFTP and back-end managed file transfer.

We do not make use of the connectors for services like Salesforce, SharePoint Online, Dynamics 365, or any other services. The range of connectors that GoAnywhere MFT provides out of the box includes interesting connectivity to ServiceNow, which, although we don't use at our organization, adds flexibility, highlighting the product's strength in customization and configuration.

We do not use GoAnywhere agents because all of our connections are external organizations, and agents are more suitable for connecting offices within an organization.

We use secure forms for different purposes: one is for archiving data for 7 years for legal purposes, allowing employees to request specific files, and another allows us to handle all of our SFTP user and user-group provisioning through a secure form processing our formatted spreadsheet.

We use the GoFast feature to accelerate data transmission. This acceleration is beneficial as we handle a high volume of data and some fairly large files, sometimes up to 30 gig for an individual file, so having that functionality improves performance.

The best features of GoAnywhere MFT are its powerful customization capabilities that allow us to dictate the process and add in custom processes, which was a limitation with other MFTs we used.

Since implementing GoAnywhere MFT, we have seen scalability improvements, especially since we were using MOVEit MFT prior to that, and it just doesn't have the same scalability, making GoAnywhere a better fit as our company continued to grow.

The areas for improvement with GoAnywhere MFT include a basic SFTP user interface that lacks functionality compared to other MFT SFTP solutions, as well as some administrative features like filtering a page and job log record retention that could be enhanced. Support, UI, and filtering can definitely improve.

I have been using this solution for about 4 years.

The overall deployment of GoAnywhere MFT was pretty complex. It was complex due to the importance of data security in our industry, requiring a lot of infrastructure setup and a learning curve while migrating from the old environment.

The solution requires maintenance from our end, which includes applying patches and updates, as well as testing and validating new versions. Judging stability in terms of downtime, bugs, and glitches, I would rate GoAnywhere MFT as an eight out of ten.

GoAnywhere MFT meets our business needs in scalability, answering our capacity requirements. I would rate the scalability of GoAnywhere MFT as a ten.

When it comes to technical support, I would give it a rating of three. The technical support is slow to respond and to take action when issues arise, along with difficult-to-use user forums which complicate finding solutions on our own.

Neutral

We were using MOVEit MFT prior to implementing GoAnywhere MFT. We have seen scalability improvements since the switch, as MOVEit MFT didn't have the same scalability, making GoAnywhere MFT a better fit as our company continued to grow.

The initial deployment took several months.

From our end, six people were involved in the deployment. Currently, ten users work with GoAnywhere MFT.

I have seen a return on investment from GoAnywhere MFT, not just financially, but also in saved time, resources, and efficiencies. In terms of percentage, for the amount of volume we are doing with GoAnywhere MFT and its functionality, I would estimate it has provided about a 50% return in four years.

Regarding the pricing of GoAnywhere MFT, they recently changed their pricing model, which wasn't as favorable, now moving to an annual renewal subscription model, but compared to other MFTs, I still find it reasonable. If I were to rate GoAnywhere MFT on a scale from 1 to 10, where one is cheap and ten is expensive, I would say it falls around a six.

When comparing GoAnywhere MFT with other MFT products, I think it's a good fit for an enterprise-level organization, though it may be more complex than needed for small-medium businesses.

Our relationship with Fortra is that we are customers. GoAnywhere MFT has not saved us significant time in securely connecting with third parties; it compares well with other MFTs, though it hasn't been difficult to use. I would recommend GoAnywhere MFT to other users if they need something very scalable and flexible. On a scale of 1-10, I rate this solution a 7.

We primarily use GoAnywhere MFT to facilitate secure file transfers via SFTP and HTTP protocols. Our most important usecase is for the files uploaded for any support cases created by customer. Customers can upload/download files for their respective cases either via SFTP or HTTP. Project workflows has been great to buid automation for this usecase. We have an integration of GoAnywhere MFT internally with Oracle Service Cloud and the automation plays a vital role for to and from communication between these systems.

GoAnywhere MFT has significantly improved our operational efficiency by enabling the automation of complex file transfer tasks through its project workflow feature. These workflows allow us to design, schedule, and execute multi-step processes.As a result, we’ve reduced errors, saved time. Since, the project workflows can be created with low code no code it significantly simplified the process of building and testing new workflows. As a result our development cycles are shorter and we are able to add more value.

The project-based workflow automation feature elevates the GoAnywhere MFT beyond a simple file transfer solution. We leverage its schedule-driven execution and robust integration capabilities to automate and streamline our business processes. Since we have an automation that integrates with our internal systems REST/SOAP API calls via GoAnywhere has been really helpful. Along with this, the triggers for file transfer has helped us to sync files to other downstreams systems needing the information.

While GoAnywhere MFT is robust and reliable, its user interface could benefit from a more modern and intuitive design.

We have been using GoAnywhere MFT for more than 3 years for one of our use cases. 

It's stable. I would rate GoAnywhere MFT a ten out of ten in terms of stability.

Its architecture supports clustering and load balancing, which enables horizontal scaling for heavy workload requirements.

Our experience with GoAnywhere’s support has been positive overall. While support interactions have generally been smooth, occasional wait times during peak periods may occur.

Positive

The initial setup of GoAnywhere MFT was straightforward, thanks to its user-friendly web-based interface and comprehensive documentation. We were able to setup our env with clustering enabled within a day.

Automation of manual file transfers and workflows reduced the time we had to spend on repetitive tasks which resulted in fewer errors and less troubleshooting.

Its a cost-effective solution.

Take advantage of GoAnywhere’s extensive connectors to integrate with existing systems. It can save time and reduce complexity

We have been using GoAnywhere MFT for transferring files and connecting to different platforms for data exchange.

The system is user-friendly and has significantly helped us meet our goals, particularly in file transfer. It eliminates human errors and has improved our workflow overall. Additionally, it has increased the speed at which work is processed and transferred.

The connectors work seamlessly. I don't have any complaints about the connectors.

My favorite feature is team collaboration, whereby a team can do personal-to-personal file transfers. I appreciate how files are being transferred. Before a file is shared with anyone, there is a scanning process that takes place, and the file is securely shared without any problem or malware existing in the file. After deploying the GoAnywhere MFT solution, we saw its benefits immediately.

What I love about this system, from the administrator's perspective, is that we can view who has logged in, the time of their login, and their location. This feature provides valuable insight into tracking and understanding who is using the system at any given time.

The area where I would suggest improvement is on the pricing side. The pricing is not favorable sometimes when we use it for a few people. Even if we purchase additional licenses, no discount is given. If we are adding a license on the system, they should look at that and frame an affordable price for everyone, whereby everyone can access these prices effectively. This would give a view and a clue on how the system could run better on our side.

I have been using GoAnywhere MFT for almost one and a half years.

It's stable. I have not seen any issues.

It is scalable. We have 11 users using GoAnywhere MFT. 

I have contacted the technical support. The part which is quick is the sales team. The sales team responds quickly compared to any part of the specialization on the system. I appreciate how fast they act. The support deserves an eight out of ten.

Positive

For file transfer, we have been using a tool called Folgo, which is embedded in Google Drive, and it has supported us in transferring bulky files.

The deployment of GoAnywhere MFT was easy because we deployed the system on cloud. It took us around a period of 3 days because we had to talk to the expert of GoAnywhere MFT before we negotiated. As we were talking to the expert, the deployment started and we had to go step-by-step.

In terms of maintenance, it requires updates. Sometimes it slows down and requires updates.

Only one person is required for this type of deployment.

The pricing is not favorable when we use it for a few people.

Overall, I would rate GoAnywhere MFT an eight out of ten.

My use case involves transferring databases into AWS using GoAnywhere MFT, which provides encryption and collaboration with other teammates to see the process and transfer files and related data.

The documentation provided is sufficient to understand and integrate the solution. 

The GoAnywhere MFT agents are deployed locally, and they provide a browser-based interface that makes it easy to configure and schedule file transfers, which is beneficial for automation and workflow management. 

Over time, we discovered that the scheduling feature and integration aspects work very effectively. 

It has saved considerable time because we didn't need to write extensive custom code to integrate it. Most features were drag and drop, and with its browser-based software interface, it proved to be excellent overall and saved us significant time.

We have used the security features only once or twice, but the security it provides is excellent. The GoFast feature is being used by our tech teams, and they found it very fast and efficient while transferring files and data related to code. It reduces the need for custom code significantly. The VMware virtual environment was capable of connecting with the virtual servers.

The encryption feature is very impressive in GoAnywhere MFT, and the encryption provided by the company is much stronger than other file transferring software. The automation feature allows teammates to see and schedule file transfers, and the API integration capabilities are amazing features. 

A drawback is that it is not as feature-rich compared to its competitor Sterling, which we used before. It has fewer features, though it is more intuitive. This was the compromise we had to make during the transition. 

I have been using GoAnywhere MFT for 1 year.

It was very stable compared to other solutions we have used, so I would not complain regarding this.

It is highly scalable as the data we had before compared to now has changed significantly during this time. With the scaling of the company, it was absolutely capable of handling all the data and databases.

We have contacted them for issues and bugs. They have their number on their website to call, and they are fast and available all the time. With the live chat feature on the website, they are available almost every time, which is great.

Positive

The features we had in Sterling were more, but compared to Sterling, GoAnywhere MFT is more intuitive and our teammates can easily understand it. We don't need to explain and train people to learn about it, as they can read documentation and easily adapt to it, making GoAnywhere MFT better.

The deployment was very easy as the documentation was provided and they had trial packages. Their team helps with the demo, making it easy to deploy with the VMware environment. For fully setting it up and integrating with our database, it took 3 to 4 days.

There were three people involved in the implementation.

It has saved a lot of time because we didn't need to write extensive custom code to integrate it.

The pricing is decent for mid-sized and small-sized companies. It is good for startups or mid-scale companies.

I would advise trying the demo and trials according to your company's needs. You should compare and correlate your experiences. It's important to do a trial and consider the amount of data in your company. 

I would also recommend reading their documentation and exploring the resources section on their website, where you can watch tutorials, product videos, and guides. 

I would rate GoAnywhere MFT an eight out of ten.