GoAnywhere MFT Reviews

My use case with GoAnywhere MFT differs from organization to organization. In my previous organization, the purpose of using GoAnywhere MFT was multiple—specifically, they were using it for automating user file transfers, which includes securely storing files that had to be protected. The system provides a folder in encrypted format, and the files at rest would also be encrypted, meaning only the authorized personnel can access and download them. In addition to this, there was a secure mail feature in GoAnywhere MFT that allowed transferring files of any size through email.

However, in my current organization, they primarily use it just for file transfers without storing the files.

The biggest improvement I've seen since using GoAnywhere MFT for three to four years is in security; control over our network security is the biggest factor to consider, and the solution automatically identifies and blocks attempts to attack our system. Additionally, the transfer speed is impressive; even if files are in GBs, it doesn't take much time to transfer, increasing our organization's efficiency significantly.

In my opinion, the best feature of GoAnywhere MFT is its user-friendly UI; it's very simple to use compared to other managed file transfer tools such as MOVEit and Axway, which are a bit more complicated.

While we don't use any connectors for services such as Salesforce, SharePoint Online, or MS365, GoAnywhere MFT does have the capability of connecting to these systems either through SFTP, HTTPS protocols, or API-based connections. The way it works here is different; we set up a resource-based connection to connect to various services such as SAP or Salesforce.

The range of connectors that GoAnywhere MFT provides out of the box is quite extensive; it covers everything from legacy tools that support AS2 connections to the latest services such as AWS and Azure Blobs.

I'm very satisfied with the connectivity options available in GoAnywhere MFT; they include everything you can think of, and as long as the system you want to connect to accepts connections, we can connect using AS2, AS4, and other cloud connectors.

In relation to the agents, they are crucial for extending MFT automation to remote systems. I've noticed that in my previous organization, agents were not used as we connected via network shares, which led to occasional connectivity issues. Now, using agents increases the file transfer speed by about 20 to 30%, and they provide a more stable connection compared to legacy network shares.

One area where GoAnywhere MFT has room for improvement is in how the application reports issues; when the application runs on a server and encounters problems, it doesn't provide detailed information on the server issues, which could help users troubleshoot better. Additionally, I've had experiences where support teams focused on upgrading to the latest version instead of addressing existing issues, which is concerning.

These server issues are the main concern; otherwise, the tool is smooth and easy to use.

I started using GoAnywhere MFT in March 2021, and now it's July, so I have been using it for four years and three to four months.

From one to ten, I would rate the stability of GoAnywhere MFT an 8.5 to nine.

As for scalability, I would say it has some issues, and I would rate it a 7.5 to eight, as sometimes it can be unpredictable.

For technical support, I would rate it a 7.5.

If I had to give a solid number for support, it would be a 7.5.

Prior to using GoAnywhere MFT, I had experience with MOVEit and Axway. Compared to MOVEit, I feel that GoAnywhere MFT has more features and a better UI, although Axway does provide more API-based solutions.

The setup of GoAnywhere MFT is not complex, but I wouldn't categorize it as easy either. I would rate it as medium in terms of complexity.

I have seen a good return on investment with GoAnywhere MFT. Although I'm not exactly sure about the percentage, I would say the value we get corresponds well to what we invest.

Regarding pricing, I would categorize GoAnywhere MFT as an expensive solution; it's definitely not cheap.

The machines are provided by Dell, but we manage the infrastructure ourselves; it's not related to any specific cloud provider such as Amazon, Azure, or GCP.

Approximately 1,200 to 1,300 users utilize GoAnywhere MFT in my organization. My organization is considered an enterprise business.

Regarding deployment time, it depends on how big the implementation is; at a minimum, it would take about 20 to 30 days to set up from scratch.

The solution does require some maintenance; this includes maintaining accumulated files that are no longer useful, which can involve manual intervention.

GoAnywhere MFT has saved me time in connecting securely with third parties that I need to collaborate with. I would estimate that it has saved me approximately 70 to 80% of the time.

We have multiple automations or processes running on different platforms, servers, or APIs. We typically have one server, and GoAnywhere MFT handles all of our file transfers and API usage; aside from that, we use another tool called PagerDuty for alert management.

On a scale of one to ten, I rate GoAnywhere MFT a 9.5.

Hybrid Cloud

With GoAnywhere MFT, I am able to move between and explore the use cases from automation to data translation, REST API, SOAP API calls, and integration with third-party applications like ICAP and its sister solution, Clearswift Secure ICAP Gateway and more. Most importantly, I specialize in the project workflow and the automation feature of GoAnywhere MFT.

Most of the connectors that I use within GoAnywhere MFT is the ICAP connector, which connects to a secure internet content adaptation protocol to provide an additional feature of GoAnywhere MFT, which is data leak prevention and antivirus scanning.

On the range of connectors available in GoAnywhere MFT, I have not received any complaints from the customers we have installed or deployed GoAnywhere MFT for, but I understand technology is fast-growing, and I hope GoAnywhere MFT will not be left behind.

GoAnywhere MFT's connectors are very important to my daily operations because the flexibility to connect to different third-party applications makes GoAnywhere MFT shine compared to other MFT solutions.

With my company being represented, it will be better for my review to be published.

In my opinion, the best function in GoAnywhere MFT is the Secure Forms. My personal favorite is the Secure Forms, wherein I can create custom fields that support different types of fields such as text boxes, radio buttons, and more. The back end is integrated with a project workflow that creates the automation, making everything in the process much easier and more accurate within the organization.

The main benefits I receive from using or acquiring GoAnywhere MFT in the organization are, first of all, the return on investment when it comes to automation itself. Security measures still have a long way to go, but since GoAnywhere MFT focuses on IT automation, this enables the company to provide IT staff with more productivity on other aspects of their jobs.

Recently, I have been working with bulk web user imports for existing clients, and I introduced the CSV upload for bulk importation of web user registration. I would suggest that providing a sample CSV file with the exact columns would be very beneficial to end users.

I have been working with GoAnywhere MFT for approximately four years.

For stability, I would rate it as nine because I understand GoAnywhere MFT is still improving itself.

For scalability, I will rate it as ten.

For technical support, I will rate it as ten. We already have our own technical team who is very proficient with GoAnywhere MFT.

Positive

The configuration of GoAnywhere MFT from deployment to completion is straightforward, and that is also one of our main drivers when comparing it to other MFT solutions.

The main benefits I receive from using or acquiring GoAnywhere MFT in the organization are, first of all, the return on investment when it comes to automation itself. Security measures still have a long way to go, but since GoAnywhere MFT focuses on IT automation, this enables the company to provide IT staff with more productivity on other aspects of their jobs.

Our main competitor in the market for GoAnywhere MFT is Progress MoveIt.

With recent biddings and client rollouts, MoveIt has not won any projects against our GoAnywhere MFT solution.

For MFT automation, GoAnywhere MFT Agents enable remote offices, branches, or other remote servers that do not have FTP capability to be visible to my orchestration diagrams.

Regarding the functionality of GoAnywhere MFT, I am satisfied. I have not seen any flaws so far.

On-premises

Amazon Web Services (AWS)

My use case is for secure file transfer between internal systems and external partners in a financial service environment. We rely on it for automated nightly batches of jobs.

The best features I enjoy about GoAnywhere MFT are its automation and workflow studio. We use its drag and drop interface for building workflows in interpreter and powerful mode, which is the best feature we appreciate about this tool.

GoAnywhere MFT has improved my organization by making it easy to share files between two or more servers. From one computer, a user can share a file with a different user in an easy and secure way. End-to-end encryption allows data to be transferred between two servers or between two users. It is far more secure and easy for transferring files.

I think GoAnywhere MFT can improve in UI/UX redesigning and better cloud-native deployments. My environment is mostly built on the cloud, so if it were more compatible with the cloud, deployment would be easier for us.

I have it deployed on the cloud, but it does not provide better features on the cloud. I would appreciate enhancements for Kubernetes and serverless compute services.

I have been using this solution for one and a half years.

I would rate the stability a seven. I think it is a seven because sometimes it lags.

I would rate the scalability of GoAnywhere MFT as a nine. It is easy to use and scalable.

I would rate the technical support between eight to nine. They provide great help. I would rate it a nine.

Positive

I do not use any other platforms to compare GoAnywhere MFT. We are compatible with MFT, which is why we are using it on our domain.

The deployment overall was easier to use.

GoAnywhere MFT was purchased earlier by my seniors. We have been using it since then.

I have seen a return on investment of fifty percent.

My thoughts on the pricing are that it is cheap.

I do not use GoAnywhere Connectors for Salesforce, SharePoint Online, Microsoft Dynamics 365, or any other software.

I have deployed GoAnywhere MFT Agents on remote servers to push and pull files securely. Using the agents is a great way to extend GoAnywhere MFT capability to branch offices and partner systems without exposing the main server.

I use Secure Forms with GoAnywhere MFT for collecting sensitive data from clients, such as KYC documents or onboarding forms. These Secure Forms have helped my business by being customizable and encrypted, which helps us avoid insecure emails and attachments.

I have not yet integrated the GoFast feature to accelerate data transmission with our environment, but I am expecting to in the future.

Between seven to eight people use GoAnywhere MFT. Maintenance such as updates or patching does not fall under our team responsibilities. I can recommend this product to different users and teams as it supports PING, SFTP, and HTTP protocols, which are more secure and easy to use. I gave this product a rating of nine.

Public Cloud

Amazon Web Services (AWS)

We had the enterprise version of GoAnywhere MFT. We had the business-to-business and in-house versions. We were sending and receiving files from vendors, which were banks, Nike, and all sorts of different purveyors, and then also from server to server within our own business. We were using it quite extensively. I think we were averaging maybe 500 transmissions a day.

What I appreciated the most about GoAnywhere MFT is that it was very user-friendly. It was also very reasonably priced compared to other MFT applications. If I bring up BMC's MFT option, it was three times the price and it had pretty much the same functionality.

At the time when we first got it, it was one of the first MFT applications that had secured transmissions. That was one of the things that our security department was very adamant about, getting a hold of all the ad hoc FTPs that were flying around and securing them all, finding out what's going on, where the data is, what the data is, and locking it all down. That's why we went to it.

The main area for improvement would be including better support. Support was horrible. When we needed help off-shift, at 2:00 in the morning, it was an hourly rate of $200, $175 an hour, and we waited an hour, hour and a half to get somebody on support. It was ridiculous. I'm accustomed to calling a support desk and getting immediate help. Every other application I've ever worked on was that way. GoAnywhere MFT, Fortra, their first-level support was just miserable.

Another improvement would be their pricing models. We went cheap at Foot Locker and didn't include the reporting options, and we should have because the reporting was really fantastic. They should roll it all in, make one price model, include the reporting, and that will make all customers happy.

I have been using GoAnywhere MFT in my career for approximately 12 years.

We experienced a couple of issues with GoAnywhere MFT, but they were due to our own actions. One time we ran out of space on the server and it locked up because it couldn't write to its log files anymore. Another incident occurred when a developer had written a project using a resource that had an expired PGP key, which caused a cascading effect on authentication. That one was difficult to diagnose, but we figured it out with help from support by analyzing the logs. The stability of the application itself is excellent. We left it on an AIX machine that hadn't been rebooted in three years, which testifies to how the application ran.

We never really had to do any scaling with GoAnywhere MFT. We built it to fit our environment and planned for the future, and it was working effectively. We didn't have to add any other MFT servers. We had one MFT and one gateway, which was sufficient.

First-level support for GoAnywhere MFT would rate about a seven for skill level. Second-level support, after waiting a day and working with the first-level person, would rate about a nine or ten. They were fantastic people to work with and remained engaged throughout the process. We were in contact for sometimes weeks afterward. They were really good at committing long-term to a solution. However, the first-level support was disappointing, especially considering the hourly rate of $175 for someone not fully versed in the application.

Positive

We previously used homegrown ad hoc solutions, such as the built-in FTP that was part of z/OS from IBM, and FTP options for Linux and AIX. GoAnywhere MFT was the first enterprise-wide MFT solution that we brought in-house. We did evaluate BMC's MFT option, but it was essentially the same functionality at twice the price.

The installation and upgrading process was not easy. Having someone from GoAnywhere MFT assist us might have improved the process.

When I retired, I had everything in place and turned it over to a contractor from Fortra who was supposedly an expert in GoAnywhere MFT, but they still haven't completed the implementation.

We considered BMC's MFT option, which was three times the price with pretty much the same functionality. Since we used Control-M for our enterprise scheduling application, we considered using the MFT option but ultimately canceled that idea due to the cost differential.

One of the reasons I retired was because of GoAnywhere MFT. The software itself was fine. Nearly every day, I was chasing down certificate owners and determining who was responsible for them. Nine times out of ten, they were no longer with the company, and the remaining staff didn't know anything about it or what to do. I spent approximately 90% of my time chasing down certificates and getting them updated. If the certificates could be removed, I would give it a nine. GoAnywhere MFT didn't provide any sort of guidance on certificate management. They simply provided what needed to be done and left the implementation to us, which was a significant oversight on their part as certificate management became a nightmare.

The overall rating for GoAnywhere MFT would be a seven, primarily due to the never-ending nightmare of certificates.

On-premises

My major use is always file transferring. We're a big IT team, so different IT people use different parts, but my major case is always file transferring. Using the automated features helps me save time.

Using the automated features helps me save time. I have tried using the connectors that go with GoAnywhere MFT for Salesforce, SharePoint Online, Dynamics 365, and others. In most cases, I use Google Cloud storage, which is the main case. Secure Forms enable end-users to fill out and submit information through a secure platform that keeps our data protected.

I have no major dislikes generally. I just had some challenges when I was starting to use it. Sometimes I could lose files and maybe lose trace of where they had been hidden, but with time, I got used to the system, and it becomes so much easier to use.

Initially, the setup was kind of hard for me. I had to take a long time to adapt to the system.

At my end, I'm okay with everything at the moment. There are no major issues. My major challenges were getting used to it, and once that happened, I have no major challenges now. Every feature is okay currently for me.

I started in November and think to get used to the system took me about two and a half months, by January.

It is a good solution. It is stable.

I look at scalability, and I say both are good. Stability and scalability are both good.

I had to contact technical support once at the start when I was getting used to it. The support is good. I got feedback on time, and I was able to resolve whatever I wanted. Though I forgot what I was inquiring about, the response was good, and I resolved my issue.

If I were to put the support on a scale from one to ten, I would give them eight out of ten.

Positive

The setup was initially kind of hard for me. It took a long time to adapt to the system.

I have not used any alternatives to GoAnywhere MFT. At my new job, I had nothing to deal with this previously, so I just got this as a new thing at my new workplace.

I think about the agents, and they are not bad. I mention that I am using Secure Forms whereby I get the end-users to fill out and submit information through the online secure platform that helps us to keep our data secure with no traces and no leaks. Being online-based, it helps us save a lot of time.

I'm somewhat familiar with pricing. I just have a small clue about it since I'm mostly in the IT department, but what I know is the pricing is fair. Though it is always charged with add-ons, the more features you need, the more add-ons you get. It is fairly priced and not so expensive.

I would give this product a rating of eight out of ten.

Public Cloud

Google

My main use case for GoAnywhere MFT is secure file transfers, workflow automation, and scheduled data exchanges between internal systems and external vendors.

A specific example of how I use GoAnywhere MFT for secure file transfers and automations between our internal systems and external vendors is that we automatically transfer encrypted financial and reporting files between our internal servers and external partners on scheduling workflows with alerts for failed or delayed transfers.

What stands out about my main use case with GoAnywhere MFT is how much manual effort it removes by centralizing transfers, scheduling, encryption, and monitoring in a single platform.

The best features GoAnywhere MFT offers for me are workflow automation, secure file transfer protocols, centralized monitoring, detailed audit logging, and the ability to automate complex multi-step file transfer processes without relying on custom scripts.

The centralized monitoring and audit logging features help me significantly because we can track all of our file transfers, failures, and user activities from one dashboard, which makes troubleshooting and compliance reporting much easier.

The automation builder is also valuable because it reduces the need for custom scripting and makes recurring transfer workflows much easier to manage.

GoAnywhere MFT has positively impacted my organization by improving transfer reliability, reducing manual file handling, and helping standardize secure data exchange processes across different teams and external partners.

To improve GoAnywhere MFT, the UI could be more modern and some advanced workflow configurations and troubleshooting steps could be made easier for administrators.

Better API integrations and more detailed troubleshooting documentation would definitely help, especially when integrating with newer cloud platforms and third-party systems.

I have been using GoAnywhere MFT for about three years.

GoAnywhere MFT is very stable.

GoAnywhere MFT scales very well for enterprise environments, especially when handling high volumes of automated file transfer across hybrid and multi-system environments. The clustering and load balancing capabilities help significantly as transfer volumes grow. Although large deployments may still require some performance tuning and infrastructure planning.

Scalability is good overall, but performance tuning and monitoring could be streamlined more effectively in very large environments with high transfer volumes.

Customer support is excellent and very helpful.

We previously relied on custom scripts and basic FTP/SFTP tools, but we switched to GoAnywhere MFT for better automation, centralized management, auditing, and more secure file transfer workflows.

My experience with pricing, setup cost, and licensing for GoAnywhere MFT shows that the pricing and licensing are definitely more enterprise-oriented, but the automation, security features, and centralized management justify the cost in environments with significant file transfer activity. Initial setup took some planning, but once deployed it is stable and manageable.

We have seen a return on investment mainly through the automation that reduces manual interventions. Tasks that previously required constant monitoring are now mostly unattended, which saves several hours each week for operations teams. We have also seen fewer transfer-related issues because everything is centralized and easy to track.

Before choosing GoAnywhere MFT, we evaluated a few other MFT solutions including Progress MOVEit, Globalscape EFT, IBM Sterling, and Axway before selecting GoAnywhere MFT.

The advice I would give to others looking into GoAnywhere MFT is to take time to properly design your workflow, security policies, and integration early on because GoAnywhere MFT delivers the most value when automation and monitoring are well-planned from the start.

Overall, GoAnywhere MFT has been a reliable and efficient platform for securing file transfer automation, especially in environments where visibility, compliance, and workflow reliability are important. I would rate this product a nine out of ten.

Hybrid Cloud

Amazon Web Services (AWS)

I have used GoAnywhere MFT for secure file transfer automation. The primary use for this product is scheduling automated file transfers, managing SFTP and FTPS connections, and creating workflows for system-to-system file movement, as well as secure data exchange between internal and external systems.

The most impressive feature of GoAnywhere MFT is the strong security options. It supports encryption, secure protocols, auditing, and key management. Additionally, the centralized administration is excellent, with everything managed from one dashboard. The product is also stable for large file transfers. These are the best features I have experienced over six months.

GoAnywhere MFT agent is useful for automating tasks on remote servers without exposing them publicly. This is the main agent use I am utilizing in GoAnywhere MFT.

Secure Forms features in GoAnywhere MFT allow safe data collection directly from users with automatic routing and encryption. This is the Secure Forms feature I am currently using in my project.

GoFast noticeably improves transfer speed for large files in GoAnywhere MFT by accelerating file transfers in distributed environments.

GoAnywhere MFT supports connectors for multiple systems, including SAP, database, cloud storage, and REST APIs. I am specifically using the SAP integration through SAP connectors and APIs.

One of the main important improvements I need for GoAnywhere MFT is a better real-time monitoring dashboard and an improved user interface. I think a more modern and user-friendly interface would be beneficial, as multiple competing products have modern and user-friendly interfaces. Additionally, better debugging tools and clearer error logs would be helpful.

When I started using GoAnywhere MFT, I experienced complexities for projects that required experience to create them. The error logs can be hard to understand at first sight. However, with continued use of this product, I became more familiar and comfortable with it.

I believe GoAnywhere MFT could be more stable and enterprise-friendly overall. It is a strong and reliable solution for secure file transfers and workflow automation, offering excellent security features and dependable performance. The main areas of improvement are the user interface and debugging simplicity.

I have been using GoAnywhere MFT for more than six months.

GoAnywhere MFT supports active-active clustering, meaning more than one MFT instance can run in parallel. For load balancing, it can be more scalable for companies distributed across their cluster nodes, improving throughput. If one node fails, the system remains scalable. GoAnywhere MFT can be deployed on-premises, in the cloud such as AWS or Azure, or in any hybrid model. This flexibility makes it suitable for both large-scale and small-scale companies depending on the requirements of the company.

The price range for GoAnywhere MFT is around four to five thousand dollars annually. Since it is a large-scale product, the price can be adjustable within this range.

I have used IBM Sterling as an alternative to GoAnywhere MFT. GoAnywhere MFT is easier and more stable than IBM Sterling, and it is also more enterprise-friendly. It is less expensive than Cleo but has fewer advanced APIs. Overall, it offers better automation than many basic SFTP servers and provides a good balance of security, automation, and integration at an enterprise level.

I would rate this product an 8 out of 10.

My use cases for GoAnywhere MFT are automating and securing file transfer workflows.

What I appreciate most about GoAnywhere MFT is the SFTP file transfer capability, which is a secure file transfer protocol. It also includes a file encryption module, scheduling, and email notification features, which are very useful. GoAnywhere MFT does not require any maintenance on my end; it is all being taken care of by the developers.

One area where they could improve GoAnywhere MFT is the UI, as it feels outdated.

I have been using GoAnywhere MFT for about six to twelve months.

I have not seen any instability or issues with stability in GoAnywhere MFT, but I mentioned that the UI feels outdated.

I have contacted their customer support, but they are quite busy and reply in approximately three to four days. The quality of their support for GoAnywhere MFT was not as they mentioned on their website; it was supposed to be 24/7, but they are taking two to three days to reply to my emails. I messaged them three to four times, but they are consistently late in responding.

When they did answer, the quality of their responses was good, but the response time was not satisfactory. They advertise 24/7 support and response within 24 hours, but they are taking at least two days to reply.

Neutral

I switched from Salesforce Workflow to GoAnywhere MFT.

When I first started using GoAnywhere MFT, it was very easy. I watched a video tutorial on YouTube and it took me approximately 23 minutes to fully understand how to use GoAnywhere MFT. After that, I did not need any additional explanation.

We are not using the included connectors in GoAnywhere MFT right now; I mentioned that we were using them before, but I am not using them currently. I do use the Agents in GoAnywhere MFT. The review which I wrote on G2 about this was based on my usage of this software approximately three to four months prior, but I am not using it currently.

I have never used features in GoAnywhere MFT such as Secure Forms, GoFast, or Agents; I only use the SFTP transfer protocol. Leaving the support aside, I would rate GoAnywhere MFT 7 out of 10. If I were to rate only the support, I would give them a 5 out of 10.

We are using GoAnywhere MFT primarily for transferring files. These are reports from banks and from our vendors who conduct research for us, such as food counts in stores and other data. We transfer it for our Finance Department and BI team so they can generate additional reports for our management. 

We don't have many projects compared to other customers, however, it amounts to approximately 50 different jobs running during the day.

The product has a lot of benefits. For example, it allows us to automate a lot of processes.

This product has numerous benefits as it has automated many processes that we previously had to do manually every day. Some vendors generate reports during nighttime, which is helpful when the BI team works in different time zones - they are in the Eastern Time Zone while we are in the Mountain Time Zone in Colorado. The management is in Colorado as well, so when they start working, they already have reports at the beginning of their workday. There are many benefits, particularly in terms of automated processes, which helps significantly.

The product itself is very good, however, it requires additional knowledge for setup. Writing variables is sometimes difficult. It would be helpful if they provided additional basic training for administrators who manage this product. They have paid training available. That said, as someone who inherited this product and handles tickets when jobs fail, I had to figure out for myself how the product works and how to troubleshoot it.

I started in November 2021 and began using GoAnywhere MFT in January 2022, inheriting it from my predecessors and colleagues who were taking care of the product for our company.

We have one issue that occurs when someone is signed into the console. The session times out and disconnects, and when trying to sign in again, it doesn't allow access unless opened in incognito mode browser or from a different browser. The only solution found is to sign out when not needing to be connected to the console. Otherwise, you will get a 500 error. Other than that, it works very well, especially when kept up to date. My predecessor never updated it, but once we keep it updated, it never causes issues.

It's quite easy to scale. When adding new jobs, I typically find similar projects, copy them, edit the XML file, and apply the changes. It's straightforward unless our Finance or BI team needs something specific, which might take a couple of days to figure out as I combine this duty with other tasks.

Over three years of using the solution, we contacted technical support three or four times maximum. 

The most recent instance was after migration when there was an issue with the public IP. After changing the network interface, the license broke. Support deactivated the old license, activated the new one, and fixed the issue in about two to three hours. The first engineer was inexperienced and had to consult someone else, who resolved it quickly. Another instance was when the certificate expired, and we couldn't sign into the console because only HTTPS was enabled.

Neutral

We have not used any alternatives to GoAnywhere MFT.

The solution was already deployed when I joined, but I handled the migration to the new server. I built the new server and followed guidance from the GoAnywhere engineer, who watched and directed my actions while I shared my desktop.

Regarding maintenance, it only requires Windows updates for the server, which is automated by SCCM. We monitor for new versions of GoAnywhere MFT and install them within a week or two after release, depending on whether it's a critical update or if security issues were found. We follow a change control process through the ticketing system, and stakeholders must be informed of any changes. It's easy to maintain this product with monthly Windows updates and occasional GoAnywhere MFT updates.

We paid $3,500 for professional services, which covered two meetings plus a couple of hours with the engineer.

It's difficult to compare costs as I don't know how much competitors charge for their products. In my career, I haven't used anything except GoAnywhere MFT. However, it saves considerable time, and I would say the investment pays off.

The pricing is reasonable. We recently considered moving GoAnywhere MFT from on-premises to their Cloud solution, however, it proved too expensive. We decided to keep it on-premises and migrate the product to a newer version of Windows Server, from 2016 to 2022. 

We don't use connectors. We use SAP as our ERP system and don't have any CRM since we are primarily a retail company working with customers who come to stores to buy jewelry. We don't use agents, secure forms, or the GoFast feature. Our setup is simple and basic.

On a scale from one to ten, I would rate GoAnywhere MFT a nine overall. Without knowledge, it can be challenging to manage as it uses XML files for configurations and has tricky variables. While it's not particularly intuitive for new users, it becomes easy once mastered.

On-premises

Other

Managing file transfers from external partners to internal systems is my main use case for GoAnywhere MFT. I perform inbound and outbound operations using GoAnywhere MFT where I can exchange file transfer data from external clients to our internal tools where we exchange payroll data and everything related to financial data.

The main use case I use GoAnywhere MFT for is financial data transfer from our organization to external organizations, payroll data, and file transfers.

GoAnywhere MFT offers seamless file transmission where I can secure the files and perform auditing with end-to-end logs. The logging makes troubleshooting easier. For example, if I am facing any issues connecting to an external partner where I am performing inbound and outbound operations, I can check my logs and fix the issues as soon as possible.

GoAnywhere MFT supports multiple protocols such as SFTP, AS2, FTP to S3, and many more protocols. GoAnywhere MFT has impacted my organization significantly. My client is a financial background client where they have a bunch of financial data exchanging from internal systems to external systems, including financial data, financial transactions, and financial payroll. GoAnywhere MFT is a key pillar for us.

GoAnywhere MFT helps us automate those flows and provides all the logs where I can fix issues on time and I feel more comfortable with file transmissions.

GoAnywhere MFT is working as expected. I think we are in the AI era and I believe we could add AI to GoAnywhere MFT where I could troubleshoot small errors without any human interaction. GoAnywhere MFT will work end-to-end as expected, and I think adding AI would enhance functionality for small-level troubleshooting.

I have been using GoAnywhere MFT for four and a half years.

Scalability with GoAnywhere MFT is good. I can check end-to-end file transfers.

The customer support is excellent. Whenever I face any issues, I can reach out to customer support or fill out customer forms and I receive solutions.

I used another MFT tool called Axway MFT as well as Sterling. I recently performed a migration from Sterling to GoAnywhere MFT for seamless file transfer transmissions. I saw other MFT tools and comparing them to GoAnywhere MFT, GoAnywhere MFT comes with budget-friendly pricing and good architecture, excellent auditing capabilities, and it is a completely comprehensive MFT suite.

I would rate GoAnywhere MFT nine point five out of ten because I prefer it over other MFT tools I have worked with. GoAnywhere MFT is very user-friendly and users can access logins and find issues as soon as possible while maintaining secure file transmissions.

The governance and security are top-notch where I can send files using encryption and decrypt files using keys. The reliability is top-notch because the flow, auditing, and architecture level are excellent.

My best advice is that if a company operates in the financial background, healthcare sector, or other finance-related fields, I would choose GoAnywhere MFT because it is budget-friendly and offers a full MFT suite where I can check end-to-end file transmissions and all the data. I believe GoAnywhere MFT is the best choice for MFT. My overall review rating for this product is nine point five out of ten.