GoAnywhere MFT Reviews

My main use case for GoAnywhere MFT is file transfer. Before using GoAnywhere MFT for file transfer, we could only transfer 2GB of data using one of the free tools, but after we started using GoAnywhere, our files are very secure and encrypted because we work on client data, so we can securely share all the database and all the code with our clients.

We started using GoAnywhere MFT four months ago, and our major use case is file transfer because we are working on some tools related to banking and e-commerce, so we use this tool for sending data to our clients.

The best feature of GoAnywhere MFT, in my opinion, is file sharing in encrypted form. The encryption feature in GoAnywhere MFT stands out for me because while the initial setup is a bit complicated, the encrypted use cases are excellent compared to other tools, which is why we can use this tool.

I would add that GoAnywhere MFT includes secure transfer protocols such as HTTPS, SFTP, and FTPS and more advanced B2B standards, and the encryption, authentication, and access control are features I appreciate most, along with reporting. GoAnywhere MFT has impacted my organization positively, with security being the most important reason we use this tool.

I believe that GoAnywhere MFT can be improved because the initial setup is somewhat challenging for a new user, so they need to make the initial feature easier for everyone, whether new or experienced users. I also think that the UI needs improvement, aiming for cleaner and quicker visuals.

I have been using GoAnywhere MFT for the last four months.

GoAnywhere MFT is stable in my experience.

GoAnywhere MFT's scalability is great.

The customer support for GoAnywhere MFT is good.

Negative

Previously, we used WeTransfer. We decided to switch from WeTransfer to GoAnywhere MFT because WeTransfer is not secure and there is a limit of only 2GB that we can send to clients, but with GoAnywhere, we can send more than 2GB.

We purchased GoAnywhere MFT directly from their website.

We purchased GoAnywhere MFT directly from their website.

We have seen a return on investment. GoAnywhere MFT saves a lot of time for our team, allowing us to share files securely with our clients.

I did not evaluate other options before choosing GoAnywhere MFT; I researched this tool and after that, I purchased it without looking at other tools.

This tool is much faster compared to other tools, and our clients feel more secure about their data. Although we have faced errors in some cases, not with this tool. I would advise others to use GoAnywhere MFT instead of other tools because it is secure and faster than the competition.

Overall, GoAnywhere MFT has been a reliable and secure solution for managing file transfers in our organization, being very helpful for our team and clients in terms of security, workflow, and automation. I would recommend GoAnywhere MFT to my friends and other organizations if anyone asks me because it is an amazing tool for the file transfer field. I gave this product a rating of eight out of ten.

Private Cloud

Amazon Web Services (AWS)

My use case is for secure file transfer between internal systems and external partners in a financial service environment. We rely on it for automated nightly batches of jobs.

The best features I enjoy about GoAnywhere MFT are its automation and workflow studio. We use its drag and drop interface for building workflows in interpreter and powerful mode, which is the best feature we appreciate about this tool.

GoAnywhere MFT has improved my organization by making it easy to share files between two or more servers. From one computer, a user can share a file with a different user in an easy and secure way. End-to-end encryption allows data to be transferred between two servers or between two users. It is far more secure and easy for transferring files.

I think GoAnywhere MFT can improve in UI/UX redesigning and better cloud-native deployments. My environment is mostly built on the cloud, so if it were more compatible with the cloud, deployment would be easier for us.

I have it deployed on the cloud, but it does not provide better features on the cloud. I would appreciate enhancements for Kubernetes and serverless compute services.

I have been using this solution for one and a half years.

I would rate the stability a seven. I think it is a seven because sometimes it lags.

I would rate the scalability of GoAnywhere MFT as a nine. It is easy to use and scalable.

I would rate the technical support between eight to nine. They provide great help. I would rate it a nine.

Positive

I do not use any other platforms to compare GoAnywhere MFT. We are compatible with MFT, which is why we are using it on our domain.

The deployment overall was easier to use.

GoAnywhere MFT was purchased earlier by my seniors. We have been using it since then.

I have seen a return on investment of fifty percent.

My thoughts on the pricing are that it is cheap.

I do not use GoAnywhere Connectors for Salesforce, SharePoint Online, Microsoft Dynamics 365, or any other software.

I have deployed GoAnywhere MFT Agents on remote servers to push and pull files securely. Using the agents is a great way to extend GoAnywhere MFT capability to branch offices and partner systems without exposing the main server.

I use Secure Forms with GoAnywhere MFT for collecting sensitive data from clients, such as KYC documents or onboarding forms. These Secure Forms have helped my business by being customizable and encrypted, which helps us avoid insecure emails and attachments.

I have not yet integrated the GoFast feature to accelerate data transmission with our environment, but I am expecting to in the future.

Between seven to eight people use GoAnywhere MFT. Maintenance such as updates or patching does not fall under our team responsibilities. I can recommend this product to different users and teams as it supports PING, SFTP, and HTTP protocols, which are more secure and easy to use. I gave this product a rating of nine.

Public Cloud

Amazon Web Services (AWS)

My use case for the solution is both file transfer and file storage. We use it for file transfer within the organization and also for storing and managing our files at the organization.

GoAnywhere MFT saves us a lot of time. Previously, we were using simple file sharing platforms, such as Google Suite. However, we were concerned about our file security and encryption, so we chose GoAnywhere MFT. GoAnywhere MFT is a great file-specific, file transfer-specific, and encryption-specific solution. It does its work really well. Other software can handle their work adequately, but the file sharing, file encryption, and file security and sharing are perfect in this solution.

The best features I appreciate most about the solution are the security and encryption they provide, which is really awesome. The main reason we use GoAnywhere MFT is the file security. I went through their security policies, and these are really great. 

One area I want to see improvement is their licensing system. They are still using a key system, similar to Windows activation keys from Microsoft. They should improve that with better pricing plans. 

Additionally, they can improve their UI. I really feel it is outdated, so improvement in UI would help.

I have been using this solution for around one month.

I would say GoAnywhere MFT is stable, though we had downtime for a few minutes due to our company glitches. The issue was not from GCP, so I would rate stability as a nine.

I would rate scalability with GoAnywhere MFT as really good, giving it a rating of ten out of ten.

On the management side, 50 to 60 people use it.

I would rate the technical support that GoAnywhere MFT provides around a seven. I talked with the support once, and they were not available at that time.

Neutral

We were previously using simple file sharing platforms, specifically Google Suite. We were concerned about our file security and encryption, which led us to choose GoAnywhere MFT.

We have a hybrid model. Currently, we are using GCP as our cloud provider. We are looking for transferring to some other platform, but for now, we are using GCP.

The deployment is really straightforward. It took within one to two days to get properly set up.

The return on investment includes saving time and increasing efficiency. It really increased our efficiency. It saves 20% to 30% of time compared to when we used to send files one by one to a collected Gmail.

It is around market value. It is neither too high nor too low, but balanced.

In terms of connectors, we are currently using the Salesforce one. I also tried using Slack, but I encountered some issues with it. However, it worked out fine in the end. The integrations are good. I explored the various integrations available, and there are plenty of them. However, we use only a few of them.

I would definitely recommend GoAnywhere MFT to other users because what it provides is perfect. I have no problem with it.

Overall, I would rate GoAnywhere MFT as a nine out of ten.

My major use is always file transferring. We're a big IT team, so different IT people use different parts, but my major case is always file transferring. Using the automated features helps me save time.

Using the automated features helps me save time. I have tried using the connectors that go with GoAnywhere MFT for Salesforce, SharePoint Online, Dynamics 365, and others. In most cases, I use Google Cloud storage, which is the main case. Secure Forms enable end-users to fill out and submit information through a secure platform that keeps our data protected.

I have no major dislikes generally. I just had some challenges when I was starting to use it. Sometimes I could lose files and maybe lose trace of where they had been hidden, but with time, I got used to the system, and it becomes so much easier to use.

Initially, the setup was kind of hard for me. I had to take a long time to adapt to the system.

At my end, I'm okay with everything at the moment. There are no major issues. My major challenges were getting used to it, and once that happened, I have no major challenges now. Every feature is okay currently for me.

I started in November and think to get used to the system took me about two and a half months, by January.

It is a good solution. It is stable.

I look at scalability, and I say both are good. Stability and scalability are both good.

I had to contact technical support once at the start when I was getting used to it. The support is good. I got feedback on time, and I was able to resolve whatever I wanted. Though I forgot what I was inquiring about, the response was good, and I resolved my issue.

If I were to put the support on a scale from one to ten, I would give them eight out of ten.

Positive

The setup was initially kind of hard for me. It took a long time to adapt to the system.

I have not used any alternatives to GoAnywhere MFT. At my new job, I had nothing to deal with this previously, so I just got this as a new thing at my new workplace.

I think about the agents, and they are not bad. I mention that I am using Secure Forms whereby I get the end-users to fill out and submit information through the online secure platform that helps us to keep our data secure with no traces and no leaks. Being online-based, it helps us save a lot of time.

I'm somewhat familiar with pricing. I just have a small clue about it since I'm mostly in the IT department, but what I know is the pricing is fair. Though it is always charged with add-ons, the more features you need, the more add-ons you get. It is fairly priced and not so expensive.

I would give this product a rating of eight out of ten.

Public Cloud

Google

We had the enterprise version of GoAnywhere MFT. We had the business-to-business and in-house versions. We were sending and receiving files from vendors, which were banks, Nike, and all sorts of different purveyors, and then also from server to server within our own business. We were using it quite extensively. I think we were averaging maybe 500 transmissions a day.

What I appreciated the most about GoAnywhere MFT is that it was very user-friendly. It was also very reasonably priced compared to other MFT applications. If I bring up BMC's MFT option, it was three times the price and it had pretty much the same functionality.

At the time when we first got it, it was one of the first MFT applications that had secured transmissions. That was one of the things that our security department was very adamant about, getting a hold of all the ad hoc FTPs that were flying around and securing them all, finding out what's going on, where the data is, what the data is, and locking it all down. That's why we went to it.

The main area for improvement would be including better support. Support was horrible. When we needed help off-shift, at 2:00 in the morning, it was an hourly rate of $200, $175 an hour, and we waited an hour, hour and a half to get somebody on support. It was ridiculous. I'm accustomed to calling a support desk and getting immediate help. Every other application I've ever worked on was that way. GoAnywhere MFT, Fortra, their first-level support was just miserable.

Another improvement would be their pricing models. We went cheap at Foot Locker and didn't include the reporting options, and we should have because the reporting was really fantastic. They should roll it all in, make one price model, include the reporting, and that will make all customers happy.

I have been using GoAnywhere MFT in my career for approximately 12 years.

We experienced a couple of issues with GoAnywhere MFT, but they were due to our own actions. One time we ran out of space on the server and it locked up because it couldn't write to its log files anymore. Another incident occurred when a developer had written a project using a resource that had an expired PGP key, which caused a cascading effect on authentication. That one was difficult to diagnose, but we figured it out with help from support by analyzing the logs. The stability of the application itself is excellent. We left it on an AIX machine that hadn't been rebooted in three years, which testifies to how the application ran.

We never really had to do any scaling with GoAnywhere MFT. We built it to fit our environment and planned for the future, and it was working effectively. We didn't have to add any other MFT servers. We had one MFT and one gateway, which was sufficient.

First-level support for GoAnywhere MFT would rate about a seven for skill level. Second-level support, after waiting a day and working with the first-level person, would rate about a nine or ten. They were fantastic people to work with and remained engaged throughout the process. We were in contact for sometimes weeks afterward. They were really good at committing long-term to a solution. However, the first-level support was disappointing, especially considering the hourly rate of $175 for someone not fully versed in the application.

Positive

We previously used homegrown ad hoc solutions, such as the built-in FTP that was part of z/OS from IBM, and FTP options for Linux and AIX. GoAnywhere MFT was the first enterprise-wide MFT solution that we brought in-house. We did evaluate BMC's MFT option, but it was essentially the same functionality at twice the price.

The installation and upgrading process was not easy. Having someone from GoAnywhere MFT assist us might have improved the process.

When I retired, I had everything in place and turned it over to a contractor from Fortra who was supposedly an expert in GoAnywhere MFT, but they still haven't completed the implementation.

We considered BMC's MFT option, which was three times the price with pretty much the same functionality. Since we used Control-M for our enterprise scheduling application, we considered using the MFT option but ultimately canceled that idea due to the cost differential.

One of the reasons I retired was because of GoAnywhere MFT. The software itself was fine. Nearly every day, I was chasing down certificate owners and determining who was responsible for them. Nine times out of ten, they were no longer with the company, and the remaining staff didn't know anything about it or what to do. I spent approximately 90% of my time chasing down certificates and getting them updated. If the certificates could be removed, I would give it a nine. GoAnywhere MFT didn't provide any sort of guidance on certificate management. They simply provided what needed to be done and left the implementation to us, which was a significant oversight on their part as certificate management became a nightmare.

The overall rating for GoAnywhere MFT would be a seven, primarily due to the never-ending nightmare of certificates.

On-premises

We primarily use GoAnywhere MFT to securely transfer our files and encrypt files and other data points that we have. We transfer it across cloud storage platforms, which is our main use case with this software.

We also build workflows which can be easily configured. There is a scheduler feature inside the GoAnywhere MFT platform which automatically helps us run these workflows and basically helps us get our reports securely on time through cloud.

The scheduler feature in GoAnywhere MFT is something that I appreciate very much because we primarily deal with large data sets.

Our file transfer that we do is quite large and we require a daily check-in and monitoring data that comes to our email. The scheduler automatically encrypts the data and sends it to the corresponding email IDs or the corresponding cloud platforms automatically without any manual intervention.

This saves a lot of time for us and ensures we get our data on time.

Feature-wise, I don't think there's any negative aspect about GoAnywhere MFT; it's very much packed, very good and ready to go.

One area where they can improve is that many training documents are missing. Initially, when I started using the software, I found it a little hard to navigate and understand. More help documents and knowledge-based documents could have been much more useful. That could be developed, but apart from that, feature-wise, everything is great.

I have been using it for about a year to 14 months.

I have not seen any instability with GoAnywhere MFT; in fact, it's very good.

There's no lagging or ping issues. The data we usually transfer consists of large files, and it's quite smooth and clean. There's no lag.

Being a cloud solution, GoAnywhere MFT is very much scalable.

Currently, we have three locations where we use this, and we might expand it to five or six locations. Because it's a cloud platform and a stable platform, it is scalable.

The support team for GoAnywhere MFT is very knowledgeable. Any query that I have, they are very patient with me and they try to give me the reason behind the issue and then solve it.

They're pretty quick and responsive. It's not a situation where you raise a ticket and wait for 48 hours to get a response; it's immediate. Their knowledge level is something that I appreciate with the team.

Positive

I have not used any alternatives to GoAnywhere MFT personally.

Learning how to fully use GoAnywhere MFT took time for me personally; it took around four to six weeks to understand and learn the entire process and product.

That was time-consuming. Ideally, it should have been completed in a week or two at maximum. With products such as this, time is an important crucial factor. That was the only issue.

I would recommend contacting the GoAnywhere MFT support team earlier to understand the platform more quickly. I spent six weeks learning the system, but if I had reached the support team earlier, I might have understood it in two or three weeks.

I would recommend everyone to use this kind of managed file transfer software, if not GoAnywhere MFT, then something else, so that data remains safe and encrypted, especially considering the prevalence of data theft.

I would encourage them to use GoAnywhere MFT.

On a scale of 1-10, I rate this solution an 8.5.

Public Cloud

Other

I have used GoAnywhere MFT for secure file transfer automation. The primary use for this product is scheduling automated file transfers, managing SFTP and FTPS connections, and creating workflows for system-to-system file movement, as well as secure data exchange between internal and external systems.

The most impressive feature of GoAnywhere MFT is the strong security options. It supports encryption, secure protocols, auditing, and key management. Additionally, the centralized administration is excellent, with everything managed from one dashboard. The product is also stable for large file transfers. These are the best features I have experienced over six months.

GoAnywhere MFT agent is useful for automating tasks on remote servers without exposing them publicly. This is the main agent use I am utilizing in GoAnywhere MFT.

Secure Forms features in GoAnywhere MFT allow safe data collection directly from users with automatic routing and encryption. This is the Secure Forms feature I am currently using in my project.

GoFast noticeably improves transfer speed for large files in GoAnywhere MFT by accelerating file transfers in distributed environments.

GoAnywhere MFT supports connectors for multiple systems, including SAP, database, cloud storage, and REST APIs. I am specifically using the SAP integration through SAP connectors and APIs.

One of the main important improvements I need for GoAnywhere MFT is a better real-time monitoring dashboard and an improved user interface. I think a more modern and user-friendly interface would be beneficial, as multiple competing products have modern and user-friendly interfaces. Additionally, better debugging tools and clearer error logs would be helpful.

When I started using GoAnywhere MFT, I experienced complexities for projects that required experience to create them. The error logs can be hard to understand at first sight. However, with continued use of this product, I became more familiar and comfortable with it.

I believe GoAnywhere MFT could be more stable and enterprise-friendly overall. It is a strong and reliable solution for secure file transfers and workflow automation, offering excellent security features and dependable performance. The main areas of improvement are the user interface and debugging simplicity.

I have been using GoAnywhere MFT for more than six months.

GoAnywhere MFT supports active-active clustering, meaning more than one MFT instance can run in parallel. For load balancing, it can be more scalable for companies distributed across their cluster nodes, improving throughput. If one node fails, the system remains scalable. GoAnywhere MFT can be deployed on-premises, in the cloud such as AWS or Azure, or in any hybrid model. This flexibility makes it suitable for both large-scale and small-scale companies depending on the requirements of the company.

The price range for GoAnywhere MFT is around four to five thousand dollars annually. Since it is a large-scale product, the price can be adjustable within this range.

I have used IBM Sterling as an alternative to GoAnywhere MFT. GoAnywhere MFT is easier and more stable than IBM Sterling, and it is also more enterprise-friendly. It is less expensive than Cleo but has fewer advanced APIs. Overall, it offers better automation than many basic SFTP servers and provides a good balance of security, automation, and integration at an enterprise level.

I would rate this product an 8 out of 10.

My use cases for GoAnywhere MFT are automating and securing file transfer workflows.

What I appreciate most about GoAnywhere MFT is the SFTP file transfer capability, which is a secure file transfer protocol. It also includes a file encryption module, scheduling, and email notification features, which are very useful. GoAnywhere MFT does not require any maintenance on my end; it is all being taken care of by the developers.

One area where they could improve GoAnywhere MFT is the UI, as it feels outdated.

I have been using GoAnywhere MFT for about six to twelve months.

I have not seen any instability or issues with stability in GoAnywhere MFT, but I mentioned that the UI feels outdated.

I have contacted their customer support, but they are quite busy and reply in approximately three to four days. The quality of their support for GoAnywhere MFT was not as they mentioned on their website; it was supposed to be 24/7, but they are taking two to three days to reply to my emails. I messaged them three to four times, but they are consistently late in responding.

When they did answer, the quality of their responses was good, but the response time was not satisfactory. They advertise 24/7 support and response within 24 hours, but they are taking at least two days to reply.

Neutral

I switched from Salesforce Workflow to GoAnywhere MFT.

When I first started using GoAnywhere MFT, it was very easy. I watched a video tutorial on YouTube and it took me approximately 23 minutes to fully understand how to use GoAnywhere MFT. After that, I did not need any additional explanation.

We are not using the included connectors in GoAnywhere MFT right now; I mentioned that we were using them before, but I am not using them currently. I do use the Agents in GoAnywhere MFT. The review which I wrote on G2 about this was based on my usage of this software approximately three to four months prior, but I am not using it currently.

I have never used features in GoAnywhere MFT such as Secure Forms, GoFast, or Agents; I only use the SFTP transfer protocol. Leaving the support aside, I would rate GoAnywhere MFT 7 out of 10. If I were to rate only the support, I would give them a 5 out of 10.