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Delivery Manager at HARPA ITALIA SRL
Real User
I was able to connect the new computer node to 3PAR without SAN expertise
Pros and Cons
    • "The update is problematic. When you want to update the firmware, or when you want to update software on Composer, it takes a lot of time. A lot."

    How has it helped my organization?

    This is the first time that we are using Synergy, so we don't yet have the experience to talk about this.

    What is most valuable?

    It provides the new computer node and connects 3PAR without SAN people to help me.

    What needs improvement?

    I think that they can improve the update because the update is problematic now. When you want to update the firmware, or when you want to update software on Composer, it takes a lot of time. A lot. For compute node, you need one hour for upgrading firmware. I think that is a big problem.

    For how long have I used the solution?

    One to three years.
    Buyer's Guide
    HPE Synergy
    May 2025
    Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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    What do I think about the stability of the solution?

    It became stable the second time. The first time, it wasn't. We had some problems but they're solved, and now it's stable.

    What do I think about the scalability of the solution?

    We want to scale in three frames this year, we suppose, because they want to change everything in the datacenter. They want to put everything on Synergy. Synergy with integration with monitoring software, and Docker. So, we wanted to do this.

    How are customer service and support?

    They are responsive. We don't have any problem at all when talking with them.

    How was the initial setup?

    Overall we've had a good experience. We have had a little problem during startup because the OneView software is older than the last release. During the update, we had some problems, but HPE solved them quickly and perfectly.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Gerente de Ingeniería Pre Venta at a tech services company with 11-50 employees
    Consultant
    It provides VMs and gives me the facility to create backups.

    What is most valuable?

    It provides VMs quickly and gives me the facility to create backups.

    How has it helped my organization?

    The rapid provisioning of VMs is the best improvement.

    What needs improvement?

    I would like to see better integration with other products.

    What do I think about the stability of the solution?

    It is stable. It protects against crashes.

    What do I think about the scalability of the solution?

    We did not try to scale the solution.

    How are customer service and technical support?

    Technical support is good.

    Which solution did I use previously and why did I switch?

    We did not use a product previous to this one. When selecting a vendor, I look for innovation and support.

    How was the initial setup?

    I was involved in the setup and it was easy.

    Which other solutions did I evaluate?

    We evaluated Dell and Lenovo. We chose HPE because Synergy is innovate in the way that it delivers its services and I think that is very interesting.

    What other advice do I have?

    Check all the best practices about the configuration and the connection to the network. I would give that special attention.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user