HPE Synergy Reviews

In the data center, you see customers with a lot of blade enclosures and a lot of servers, and this solution works fine.

I have one customer in Belgium that I know that is testing it, and they're quite happy about it. There are some challenges, but it is software. For software, you have developers.

The hardware is there.

With the changing IT demands, they need to change more often and faster. We need applications to model tomorrow’s needs. We need more applications for changing users. There is a need for a more optimized infrastructure.

For instance, I have a customer with 20 blade enclosures. In those 20 blade enclosures, there are 40 management modules that you need to update and manage.

In troubleshooting, you have to determine if the issue is in one, two, or in all 20 modules. The diagnosis is harder.

With Synergy, we only have two management modules instead of 40. It's an efficiency thing that needs to be improved.

We'll see what will come next. We will probably see other types of enclosures, smaller or larger ones, and more options on the storage and networking side. This is the typical evolution of IT to go to more and faster.

Synergy is new, but the advantage is that technically, it's a ProLiant server, so it is stable. Proven technology with a lot of new features.

HPE has proven track records worldwide delivering superb support on hard- and software. This is the same for Synergy.

One of my things I do in my company is write technology blog which is quite technical for the type of audience that I have.

I don't have a Synergy enclosure yet in my home lab, a.k.a., data center in my garage, but I'm quite sure that it is simple enough that my nine-year old daughter could install it.

In my pre-sales role, I see other customers looking at competitive solutions, be it Intel, EMC, or Nutanix. They all have some strengths.

The Nutanix solution is cool, because it's simple. But it's software and I'm not convinced about any of the hardware underneath it. Some people say, "Yeah, the hardware's not important." However, I have some real-life scenarios, cases with customers, in which it was proven that they had the software, they had the hardware, but they had a hardware issue and the software screwed up.

I prefer to go for the HPE solution. This is not because Nutanix is bad, but they are just a software company, independent of the hardware. I feel more confident with HPE because I know they build the hardware and the software. If I have a problem, I can contact one person with one phone number and I can make contact. I know the hardware guy and I know the software guy.

With Nutanix, for instance, this is not the case. They also say, "we have one phone number," but if they have a problem with the rate controller in their server, they have to call Dell or Lenovo. They have to escalate the case. They are not going to be able to solve my problem. They are going to escalate it.

I'm with HPE. I know that HPE will solve my problem directly.

It increases the throughput. We had a problem with the C7000 with the down-link speed to the individual blades and what the up-link speeds were. Memory was kind of a constraint problem for us.

Changing the form factor in Synergy allows us to have more RAM, which is significantly helpful for us.

One of the bigger changes is in that larger form size, we can get more things in the individual blades. We can also deal with higher thermals on the CPUs, which are all kind of significant.

We're still testing the storage device to see exactly if that's going to be useful for us or not.

The idea of taking 3PAR and directly attaching it could be compelling for us. We just have a few more things that we need to test out to see if they got fixed from the beta process.

It's mainly the fact that it gives us the next generation of the C7000, which we've been using since 2009. That gets us in that same useful pattern. The concept of virtual connect, OneView, is compelling. It extends our existing operational knowledge and gives us a longer run life with that kind of pattern. It still solves my issue with cabling and power in the data centers. It is using newer technologies which solve the issues we had with the C7000s.

One of the things that I would like to see, and could be in their road map, is getting virtual connect to 100 Gig throughput.

What they're coming out with initially on the road map is a 40 Gig up-link on virtual connect. That would be one of the things that we'd like. Other things that would be useful for us would be adding an AMD CPU to their product line in the 2018 time-frame.

We are currently testing stability. The beta system had some issues. They were supposed to fix them as they came up in production and we'll confirm that when we get to it.

In terms of scalability, we're happy with it in general. We look forward to what we can do with it. We believe that it should be able to replace what we've been doing with the C7000s. It mechanically would reduce the number of C7000s that we'd be running. Because we're growing, we still need to add enclosures.

We have used HPE technical support for this solution in the beta process. We were heavily tied into that. They were great. Some of the bugs that they fixed led us to another bug. But when talking to the product manager, everything that we identified as a bug has now been fixed in the GA product. We'll just confirm this later.

Before Synergy, we were using C7000s. We knew that the road map of that new technology coming in the C7000 was coming to an end.

If you're going to buy that new capacity and you're not going to fully populate the enclosures, then you need to move off C7000 and go to Synergy.

When selecting a vendor, I look for operational stability. One of the things that drove us to stay on HPE, as opposed to Cisco UCS, was the fact that UCS basically stops at the hyper-visor. HPE actually goes all the way up to the OS and beyond. If you have an issue with SQL, you can get help from HPE. You can't really get help from Cisco.

The initial setup, because it was still in beta, was complex. We discovered several bugs in the networking and bugs in the way some of the iLO functions worked. We were one of the more prolific groups in the beta program. Those issues should be fixed and we'll confirm that later.

Think about where you want to be in five years and choose the products in the Synergy family that will help you get to that point. You have a lot of options and if you just buy what is cost effective today, you may find yourself in trouble five years from now.

It is flexible. You can build, construct, and deconstruct your workload via software and through programming.

It increases efficiency and gives more time for IT personnel to do their work. You build it once and use it forever, or modify it slightly.

It saves time to design, install, and manage workloads.

The interface seems pretty wide and flexible.

You can use any programming language or enterprise interface like Puppet or Chef. It is really agnostic in terms of the virtualization, so it is very flexible.

Our IT department will be more efficient in terms of faster time to market, and being able to respond to businesses faster than before.

The software design infrastructure makes it open to the API to enterprise products such as Chef, Puppet, Ansible, and Docker. As I mentioned before, the ability to support other hardware other than HPE will make it a more universal product.

The modular infrastructure is part of the converge system for scalability. If all of us are sharing the infrastructure, then discovery happens automatically. It increases the efficiency of the IT department. The dream of any IT staff member is to no longer worry about firmware. That's one of the high level high points, in that it is all embedded in the templates. You don't need to worry about firmware, as it is part of the workload.

I would like to see support for other vendors’ hardware.

It is still too early to tell, but so far, stability has been good.

Scalability seems very promising, due to the architecture. We only have one frame, but from what I understand having gone through a lot of training, it seems like it's going be a good, scalable product.

We haven’t used technical support yet

We knew that we needed to invest in this solution, because of way the industry is going. You need to transform development in your IT departments. They need fast solutions. They need new development. They need a way where they can get their code and their workload to work fast.

Previous to this, our customers put in the OS and middle-ware to get the application running. With this solution, all of this can be imaged once, streamed to the hardware, and it's done in minutes instead of spending days or weeks on it.

When choosing a vendor, I look for the reliability of the technology. I look for openness of the solution and finding out who has worked with the vendor in the past, to bring in new recommendations from customers.

The initial setup was straightforward.

I have not evaluated other vendors. For me, HPE is in my DNA.

I would highly recommend learning and reading about it. They should ask for the vendor to come and explain it, or I can explain it, as I am certified to do that. In today's world, there isn't a better solution to create a private cloud for them. Getting this solution is a no brainer.

It is flexible and composable hardware. You can really buy the stuff you need. If you want more storage, you can put in more storage. If you want more server capacity, then you can add more CPUs of memory.

It is kind of a new solution. We are using it now during our testing and development environment, so we can make it ready for production later. The idea is to buy them when we purchase new servers for the production environment in Q2 or Q3.

• The newer and faster Intel line of CPUs that are coming in GEN 10
• The software

OneView software is quite new and that will cause some improvements. Once we have it completely set up with the automation part, it will certainly help us in getting towards our vision.

At this moment, stability is still good. HPE support helped us with the implementations, because we were the first customer in Europe who bought one of these. They were really helpful in getting us running.

Scalability is one of the main advantages. You can scale the different areas, like storage, compute, and memory, to your needs.

Technical support is very good. For HPE, this is also a new product. Not every field engineer has been certified, so sometimes they came with three people to look at it on our site.

I already knew for a couple of years that we needed to invest in this solution. We've been using the blade systems, the C7000s, for 10 years already. We knew at certain point that this model was going to be replaced eventually.

The initial setup was quite complex and it is being done by the HPE support department. It is not yet ready for customers to do themselves. In the end, it will be more straightforward. You will be able, at a later time, to automate and script it, so that eventually when you connect a new device, you will be able to have it automatically installed.

We evaluated Huawei, the Chinese company. When we select a vendor, we want one who can support and also deliver in all countries in the world where we do business. We don't want to have a vendor that can only deliver in Germany, for example. HPE can deliver in the USA, in Europe, and in Asia. That's important to us. We define standards in our headquarters. These are standard building blocks. We want to buy those in all of our data centers, all over the world: in Asia, in India, in China, and in the USA. That's important for us.

I would advise getting in touch with a HPE account manager. I think doing direct business with a vendor is the best way of getting the right information. From what we've seen, it is better than working via re-sellers or partners, who are often smaller and only work in one country. It's better to deal directly with the vendor, which is usually the case with large companies. If you are a small company, you may have to go via a re-seller or partner. It depends on the size of your company.

The density and the flexibility that it provides are the most valuable features. In the C7000, there was a memory density issue per-blade that was solved in Synergy's platform. On top of that, I value the composability of it. In other words, being able to create hyper-converged systems within the frame, rather than having to resort to rack mounts.

A great benefit is being able to create different solutions that aren't available in the traditional C7000 platform.

It's a lot more about some of the speeds and feeds, such as the 25, 50, 100 GB virtual connections. In addition, I would like to see improvement in the 32 GB fiber channel connection at the end of it.

We have no issues with stability.

I have not used technical support.

It's just one of those products that as a partner, we have always tried to stay on top of. Previously, we had the C7000, plus other competing products, in our lab.

When selecting a vendor, I look at how well things integrate together, as well as the ease of management.

I was not involved in the initial setup.

We didn’t look at any competitor’s solutions.

Look at the flexibility of the platform, as far as being able to have that storage drive to be able to do hyper-converge. It should not block your architecture. As you scale it out, you don’t have choke points on the network side, like you do in other platforms.

It provides VMs quickly and gives me the facility to create backups.

The rapid provisioning of VMs is the best improvement.

I would like to see better integration with other products.

It is stable. It protects against crashes.

We did not try to scale the solution.

Technical support is good.

We did not use a product previous to this one. When selecting a vendor, I look for innovation and support.

I was involved in the setup and it was easy.

We evaluated Dell and Lenovo. We chose HPE because Synergy is innovate in the way that it delivers its services and I think that is very interesting.

Check all the best practices about the configuration and the connection to the network. I would give that special attention.

Improved storage, scalability, and ease-of-use. It is a lot packed into a small chassis/frame.

• It has reduced a lot of our infrastructure down to a few systems. This is opposed to larger, two and four use systems. It's knocked us down to a few frames and made it a lot easier to use.
• A single unified infrastructure that can be optimized for all workloads via software makes our life easier. It reduced man hours, because we only have four people running the shop. The less time I have to spend on it, the more time I can spend in other areas.
• The programmatic interface of the synergy API was clean, simple, and intuitive. This automation will make IT more efficient, as I will spend less time in front of the wheel.
• The software defined infrastructure simplifies our operations, in that I can get more things done and pushed out to customers faster.
• The automated life cycle management affirms where our drivers make their IT operations simpler. It's all in one place. You've got the firmware and the software that all comes down in one spot. You just apply it from there.
• The architecture eco-system system was part of our decision to invest in it for the future. It took some doing. It took a buy-in from everyone through management. Given its price point, it took a lot more than that. It was an infrastructure change for us. We value a modular infrastructure with shared power and Googling with an integrated search engine. We end up with one single system to do everything. It's just easier to manage, as opposed to 20 servers where you've got to change out supplies, memory, and everything else. You've got to maintain all that. Now, it is just one unit.

Firmware. I'd get the firmware to be a little more secure and a little more streamlined.

So far, the stability is good and it's running fine. I can't complain.

Scalability is good. I can take it and move it between two data centers, have one in each data center, and move things back and forth. That's mostly a function of the OS, but the hardware, being as robust as it is, works well.

When I get to a human being, technical support is great. Up until then, it's a big challenge. They want to try to do a little bit by email, which drives me out of my mind, honestly.

We didn’t use a previous solution. We are an HPE shop. We knew that we needed to invest in this solution because it was cool. The scalability is what did it for us. The next level progression was to go from the C7000 chassis. It just linked itself to the infrastructure that we're going to.

When selecting a vendor, we look at support and cost point.

The installation was very straightforward.

Take the time to go through it. Put your hands on it, at somebody else's lab if you can. See if you can get a demo unit. Plug it in and try it.

It's a fully integrated solution with OneView. With the new servers and technology, we can have more resources, RAM, and CPU. We are using it primarily for VMware.

Now that we have the new generation, the G10, we have the security. That was one part that was missing. That is going to be important, because we will be running on Generation 9.

The stability so far is good. We did the PoC in February and we are going to get into production in June. We have been running tests and it has been stable. We had some issues in the initial setup, but basically it's what we expect from HPE. We had an issue during the initial setup with the 40 Gigabyte cards. They weren’t working, so we had to work really closely with HPE support to get them to work. It took about two weeks to fix the issue.

Scalability is one of the benefits of using Synergy. We are able to add and grow without any problems.

Technical support went really well. They were excellent in helping us find the solution to the issue. They were eager to get this done and they fixed it correctly. That was good.

The lifespan for the C-class are going to be over in a few years. We are moving all of our production systems for a cycle. We have about 3-4 year cycles of use, and then we are going to the new platform, which is the correct option. We will not to go to the C-class, which is the old option.

The setup was a little bit complex, because it was the first one. It is a new product, so nobody knows it too well. We are kind of learning on the way, but it is OK. It's a new technology, so I think it's normal. It still needs a little bit of ironing out to be completely integrated with OneView. There are still some issues.

It's a new solution, but you are in good hands with HPE support. Use HPE support. They will give you a hand to go through the user experience, setup, and implementation.

Ease of use, manageability, the time given back to the operations staff for managing and applying Synergy are the most valuable features.

It gives more time back to our operations team. It helps us track and report automatically to HPE for any issues.

The composable Synergy infrastructure makes our life easier by having a single-pane-of-glass to go to. There is one place to get alerts, monitor the performance and troubleshoot.

The Synergy API is new for us, but it is something that was common to us. We were familiar with the APIs and working with them, in the past. It is easy for us to use.

IT automation gives back time to the operations staff, making it easier for implementation and deployment.

HPE Synergy software-defined infrastructure simplifies our operations by quickening deployment, quickening roll-out and services to our clinicians and physicians.

Although it is modular, the shared infrastructure is highly available. We know that there are power availability, redundancy network and availability in the redundancy throughout the stack. We're very comfortable with it.

In the future for Synergy, we would like to see SaaS connectivity and sharing of storage between frames.

Stability is great. The system functions in a high-availability mode, so we've done updates and stayed online. It's great for us.

Scalability is good, we've got full frames so we've scaled all of our frames all the way up.

The technical support has been awesome. They have worked with us, we were the first installation in America. They've been great with their support.

Although the platform was new, we made the decision to invest in it because we believe in our partner HPE; they have come through in the past for us, and we have a long, standing relationship with them. We thought that this was just something else, even though it was bleeding edge for us, we decided to do the implementation and partner up with them.

The initial setup was somewhat new, not just to us, i.e., the customer, but also to the implementation team.

Get hands-on experience with HPE OneView. You need to understand Synergy and what your host will need from the connectivity and I/O perspective.

Go for it.

The most valuable features about Synergy is the composability of it. Instead of always having to buying new resources and new pieces of infrastructure to support say, new applications or new projects, you can use Synergy's composability to create the workload that you need to support it. Then, you don't have to keep it forever. Once that project is over, you can reuse those resources, so I think that's probably the biggest, and I think, the most important feature of Synergy is its composability.

The whole point of Synergy is, you're going to have this central management. You're going to have the composer where you can build stuff, and a lot of it's built on OneView. I think they're using the same code, but they've done something different to it to make it easier to use. That means you're managing and you're monitoring your networking, your compute, your storage from it, but not everything works. If you have got Virtual Connect, that can be managed and monitored. You put in a Brocade switch; you can't as there's a limitation. 

Also, the storage, the JBODs. Unless you're using VSA, I think it's tied to the frame that you're in.

Try it and buy it.