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Head of IT Operations at a financial services firm with 1,001-5,000 employees
Real User
Top 5Leaderboard
May 28, 2024
Has an excellent wireless mounting system
Pros and Cons
  • "The wireless mounting system is excellent. We can use the monitor over the Internet and perform troubleshooting remotely with the connection to SQL. It includes a comprehensive monitoring tool. It offers many features, allowing us to update, manage, maintain, and troubleshoot the system efficiently."

    What is most valuable?

    The wireless mounting system is excellent. We can use the monitor over the Internet and perform troubleshooting remotely with the connection to SQL. It includes a comprehensive monitoring tool. It offers many features, allowing us to update, manage, maintain, and troubleshoot the system efficiently. 

    What needs improvement?

    The solution should provide less frequent updates.

    For how long have I used the solution?

    I have been using HPE Synergy for three years.

    What do I think about the stability of the solution?

    The product is stable. There is no issue till now and everything is running smoothly after updating the firmware.

    Buyer's Guide
    HPE Synergy
    January 2026
    Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
    881,665 professionals have used our research since 2012.

    What do I think about the scalability of the solution?

    We have the option to upgrade the server. It is very scalable. Internally, 3,000 users are using this solution. We run Internet banking; there are one million or two million users connected to the solution.

    How was the initial setup?

    The initial setup is straightforward. We set up our data center and established the recovery site. There is a data tool for the third data center. The deal site is exclusively for HPE Synergy. 

    What was our ROI?

    ROI is good.

    What other advice do I have?

    I recommend HPE Synergy to any organization. This product offers many good features, saves energy, provides quick support and maintenance, and includes software support. The management features are also excellent.

    Overall, I rate the solution a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Manjunath V - PeerSpot reviewer
    IT Operations Team Lead at a government with 10,001+ employees
    Real User
    Top 10Leaderboard
    Jan 29, 2024
    Composable infrastructure solution that offers valuable converged network adapters
    Pros and Cons
    • "The most valuable features are the converged network adapters."
    • "This solution could be improved by increasing the speed on the conversion adapters. It should be 100 gigs."

    What is our primary use case?

    Customer workloads of extensive computing

    How has it helped my organization?

    It reduced cabling overhead and increased the performance by reduced rack space.

    What is most valuable?

    The most valuable features are the converged network adapters.

    What needs improvement?

    This solution could be improved by increasing the speed on the conversion adapters. It should be 100 gigs. I would like to have bandwidth conversion on SBAs and ethernets to understand how much each physical server is consuming.

    For how long have I used the solution?

    We have been using this solution for two years. 

    What do I think about the stability of the solution?

    This is a stable solution. There are a lot of server updates which require down time on each machine and each blade. The release cycle should be more frequent and offer additional features. 

    What do I think about the scalability of the solution?

    We have experienced bottlenecks and set backs related to the speed of conversion adapters. There may be some limitations on scalability related to these adapters. 

    How are customer service and support?

    The customer service for this solution is very good. We have a very good account manager and have not had any problems.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I also use Dell. I have found Dell's performance is better following the latest configurations. However, if we experience problems, HP support makes us feel more comfortable while Dell do not offer the same level of support. 

    How was the initial setup?

    The initial setup is very simple. 

    What other advice do I have?

    I would rate this solution a nine out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    HPE Synergy
    January 2026
    Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
    881,665 professionals have used our research since 2012.
    EhabHosni - PeerSpot reviewer
    HPE Solutions Manager at a computer software company with 201-500 employees
    Reseller
    Jan 22, 2024
    Easily manages our servers

    What is our primary use case?

    We use the solution for infrastructure and business applications. We have the mini virtualization and physical servers. We need to consolidate all the servers in one management.

    What is most valuable?

    The most valuable of Synergy is the architecture and hardware-software combination. There is a layer between the OS andI have used HPE C7000, Cisco UCS, and Dell PowerEdge M. the hardware. It easily manages the servers.

    What needs improvement?

    Using HPE Transporters instead of train switches would simplify network configuration by creating a flat network without zoning between servers and storage, fostering tighter integration.

    What do I think about the stability of the solution?

    The product is stable and redundant.

    What do I think about the scalability of the solution?

    The solution is scalable with the same switches up to five frames.

    How are customer service and support?

    I'm using tech support for compatibility and some complex configurations.

    Which solution did I use previously and why did I switch?

    I have used HPE C7000, Cisco UCS, and Dell PowerEdge M.

    How was the initial setup?

    The initial setup is easy.

    What was our ROI?

    Synergy delivers a strong ROI for more complex solutions like VMware Cloud Foundation deployments or when using six or more nodes.

    What's my experience with pricing, setup cost, and licensing?

    You have to propose Synergy with your customer base.

    What other advice do I have?

    It is easy to maintain the solution because InfoSight is applied to Synergy.

    HPE Synergy solutions are a unified platform. However, some organizations might prefer solutions from other vendors like IBM or Cisco, depending on their specific budget and design requirements.

    HPE Synergy has excellent support with mini service centers, contributing to a positive customer experience.

    Overall, I rate the solution a ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Mohd Shadab - PeerSpot reviewer
    Senior Information Technology Analyst at a tech vendor with 10,001+ employees
    Real User
    Dec 21, 2022
    Flexible and easy to set up but analyzing logs takes time
    Pros and Cons
    • "The initial setup is fine."
    • "In the Generation 10 modules, we have observed that very often the server has hardware issues."

    What is our primary use case?

    I'm using the solution for managing cloud infrastructure for data centers. We are using it to manage the center. We manage and store data over there. We use it for RMCV and RMCVO.

    What is most valuable?

    It connects with VMware and helps us manage VMware data storage. 

    It's cloud-based.

    It gives a lot of flexibility for managing data storage. There are a lot of options and places where we can manage the entire infrastructure, from virtual machines to storage devices.

    OneView is also a part of the product, which is useful. It's part of the infrastructure. 

    It's very useful in the process of restoring data. 

    The initial setup is fine. 

    It has plug-ins with VMware and vCenter infrastructure. It's easy to manage the VMware cloud-based infrastructure and VMware.

    What needs improvement?

    There is an HP plugin we need to enable in vCenter for RMCV backups. Sometimes we observe that the data storing is not happening correctly. It's like that data store, whatever we have added in Synergy, takes a backup in a day. Sometimes we observe that the backup is not happening properly. We used to get alert emails that the backup was failing for the particular storage. In that case, we needed to do a restoration during that time. It would give us a lot of trouble to restore the VM from a particular backup.

    There is no expertise. There is a lack of expertise at an acceptable level from the technical teams. We need very senior higher-level technical teams to come in in the future. 

    It takes a lot of time to analyze the logs.

    In the Generation 10 modules, we have observed that very often the server has hardware issues. We have to frequently contact the vendors. 

    For how long have I used the solution?

    I've used the solution for one and a half years. 

    What do I think about the stability of the solution?

    It's a stable, reliable product. There are no bugs or glitches. It doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    The scalability is fine. We can increase the sizes of the test stores.

    I'd rate the solution 6.5 out of ten in terms of scalability.

    We have hundreds of people on the product right now. 

    How are customer service and support?

    Technical support could be better. 

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    It is easy to set up the solution. 

    The deployment did not take very long. It just takes a couple of days to set up the infrastructure.

    The installation may take some time. You have to plug in all of these things and do fail testing, et cetera. We did use Oracle databases and sometimes they might fail. The snapshot and remote snapshot, for example, were not happening on time. That takes time in terms of resolving those issues if they come up. You might have to run a script for contact support.

    What about the implementation team?

    We handled the initial setup process ourselves. 

    What's my experience with pricing, setup cost, and licensing?

    We pay about £500 for the solution. I'm not aware of the exact licensing terms. 

    What other advice do I have?

    I'm a customer and end-user.

    I would advise people to try the solution. It is easy to manage. That said, in order to manage HPE Synergy Servers, you'll want to install OneView.

    I'd rate the product seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Ayub Mohammed - PeerSpot reviewer
    Solutions Architect at a tech vendor with 10,001+ employees
    MSP
    Sep 30, 2022
    Agile, cloud-enabled, and easy to manage
    Pros and Cons
    • "It allows for easy management."
    • "The cost is quite high."

    What is our primary use case?

    We are providing solutions to our end customers. So I work in a distributor company, so we are still using this product and providing solutions to the store.

    What is most valuable?

    It's Blade Service, and this is a very agile product. It is for enterprise customers, not SMBs. Our Hyperconverged and Nimble are more suitable for SMBs or mid-market customers. Synergy is mostly for an enterprise-level business that has big requirements.

    This is cloud-enabled. For example, data can be migrated from the cloud to these products. Synergy data from the public cloud can be migrated to Synergy and from Synergy to the public cloud. 

    The composability is great. This infrastructure is more composable. For example, programmers are not dependent on the infrastructure team to provide service. The infrastructure is more programmable in the Synergy system. Any programmer can just run a single line of code, and a virtual machine will be ready. 

    It allows for easy management. It is very simple. With a single user interface, we can manage all of Synergy.

    What needs improvement?

    This is a product more suited to enterprises. It's not for small companies. 

    The cost is quite high. 

    For how long have I used the solution?

    I've been using the solution for the last five years. 

    What do I think about the scalability of the solution?

    We have between 500 and 1,000 users. They are in different regions and different areas, and therefore it is hard to estimate how many people are on the product.

    How was the initial setup?

    The implementation was pretty fast. It's easy to manage and integrates well with everything. Sometimes integrating storage with other vendors can be a bit tricky. However, it can be done. 

    What's my experience with pricing, setup cost, and licensing?

    This is an expensive solution. While they offer lifetime licensing, subscription options are also available. 

    What other advice do I have?

    This is an on-premises solution that is cloud-enabled. 

    If the customer requirement is more than 100 virtual machines and they are looking for virtualization and bare metal servers, then they should go for Synergy virtualization plus bare metals.

    I'd rate the solution nine out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    DEVINDRA SINGH CHAUHAN - PeerSpot reviewer
    Data Engineering Manager (Big Data & Analytics) at a tech consulting company with 10,001+ employees
    Real User
    Jul 14, 2022
    A legacy system that has been dependable but has not changed enough over the years
    Pros and Cons
    • "HPE Synergy has been dependable for the past 15 years."
    • "They have not improved their product since it was purchased."

    What is our primary use case?

    The primary use case of HPE Synergy is for invoicing. Our Brazil office uses the solution as we do not have Oracle ERP there. It is a legacy system.

    What is most valuable?

    HPE Synergy has been dependable for the past 15 years. Our offices in Brazil do not want to change.

    What needs improvement?

    There really isn't any valuable feature. Our team in Brazil does not want to change, and that is why it's still running there. They have not improved their product since it was purchased. I would like to see the product be compatible with Oracle invoicing or Salesforce invoicing.

    HPE Synergy should be easier to use and integrate with other databases like Tableau and with the cloud. It is difficult to integrate with cloud-based data sets. I also would like to see better customization ability.

    For how long have I used the solution?

    I have been using HPE Synergy for 15 years.

    What do I think about the stability of the solution?

    The solution is stable. It has been running for 15 years.

    What do I think about the scalability of the solution?

    HPE Synergy is not scalable. If you have a bigger workload or have more invoices, it is not scalable. You need to stay within a certain capacity. We have over 150 users from payroll and accounting using this product.

    How are customer service and support?

    HPE Synergy supports the product, but not in terms of enhancing the product. I would rate customer service and support a four out of five.

    How would you rate customer service and support?

    Neutral

    Which other solutions did I evaluate?

    I worked with Oracle and Salesforce. Both of those solutions are easy to customize to the needs of each of our organization's structures. They each have some unique needs. Oracle and Salesforce are ready to provide those types of customizations quickly. HPE Synergy does not accommodate these types of customizations.

    What other advice do I have?

    I would rate this solution a six out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    JohnDeavers - PeerSpot reviewer
    Senior Solutions Architect at a tech vendor with 1,001-5,000 employees
    MSP
    Jan 22, 2023
    An HCI solution with support for stateless computing
    Pros and Cons
    • "The hyper-converged infrastructure where everything is stateless is valuable. Basically, you have your compute storage and networking management."
    • "Gen 11 is being released. That's going to have a lot of advantages over Gen 10 and previous generations in terms of the cooling modules in the servers to keep them cooler and run with more efficiency and better performance. There are more management features with iLO 6 and the latest OneView management."

    What is our primary use case?

    It's an HCI solution. I've also used it for on-prem and GreenLake solutions for consumption model requirements.

    It's typically for enterprise solutions that are multi-data centers and multi-sites. There are several Synergy frames.

    What is most valuable?

    The hyper-converged infrastructure where everything is stateless is valuable. Basically, you have your compute storage and networking management.

    What needs improvement?

    Gen 11 is being released. That's going to have a lot of advantages over Gen 10 and previous generations in terms of the cooling modules in the servers to keep them cooler and run with more efficiency and better performance. There are more management features with iLO 6 and the latest OneView management.

    In terms of additional features, I've been requesting SimpliVity to be running on a compute module versus a 1U and 2U.

    For how long have I used the solution?

    I've been using it since the C7000 in 2019. 

    What was our ROI?

    We've seen an ROI.

    What other advice do I have?

    It's easier to consolidate standard tier-three infrastructure into an HCI solution.

    Overall, I would rate it an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Ahmed Aboauf - PeerSpot reviewer
    Service Delivery Manager at a tech services company with 11-50 employees
    Real User
    Oct 26, 2022
    Great features and very flexible including configuring the interconnects on chassis use
    Pros and Cons
    • "Great flexibility including configuring the interconnects on the use of the chassis."
    • "Product documentation is disorganized."

    What is our primary use case?

    I'm a system integrator and service delivery manager dealing with strategy. We are an HPE partner company. 

    What is most valuable?

    The interfusion and administration are great features that all HPE products have. I also like the flexibility including configuring the interconnects on the use of the chassis.

    What needs improvement?

    I find the product documentation to be disorganized; it's not intuitive and the info required for checking a specific step-by-step configuration is buried under too much literature. This could be a more robust solution with an effective internal storage portfolio for the servers. If they were to provide an end-to-end NDM product, that would be much better.

    For how long have I used the solution?

    I've been using this solution for over a year. 

    What do I think about the stability of the solution?

    The solution is quite stable. 

    What do I think about the scalability of the solution?

    The solution is scalable for our customers' requirements. 

    How are customer service and support?

    In general, the technical support is pretty good but it's not the best here in India. There is a lack of knowledge, especially in the storage area. We had implementations that required some workarounds and support wasn't able to help because they were working with a specific scripted plan and didn't have enough information to deal with all aspects of the deployment. 

    How was the initial setup?

    The initial setup is very easy and straightforward. 

    What other advice do I have?

    Our customers are generally medium to enterprise size clients and mainly in the banking sector. HPE is currently running neck and neck with Dell but if I had to make a choice, I'd recommend HPE. If all your requirements are well-defined, pre-deployment and implementation is easy.

    I rate it nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Download our free HPE Synergy Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free HPE Synergy Report and get advice and tips from experienced pros sharing their opinions.