HPE Synergy Reviews

We use it for our analytics platform.

We're able to support the placement of devices a lot more quickly.

It helps us manage our IT landscape because it's very scalable, so we can add nodes as we need to.

When it comes to implementing new business requirements quickly, the solution is helpful. We had to build out a topology to support new software that we're running. We were able to just drop it in and, within a week, we were up and running.

It has also had a positive effect on the efficiency of our IT infrastructure team. The manageability of it is so easy, we're able to install it quickly, and replacement parts are easy to get in and out quickly.

Synergy has decreased deployment time. We have gone from about a week down to two days.

The most valuable feature of the solution is its manageability.

I would like to see more nodes in a single chassis so we wouldn't have to purchase additional chassis.

The stability is great. We haven't had any issues with it so far.

The scalability of the solution is similar to the previous c7000.

We haven't had to open a case with technical support, which is great.

We used HPE's c7000 previously. The switch was a customer-driven decision.

The setup was straightforward.

We used a reseller. We've always worked with Comport and they're a great partner.

We were able to reduce our turnaround time on some of our projects, from upwards of three or four days down to a couple of hours.

The solution hasn't reduced our cost of operations or IT infrastructure cost. Our TCO is about the same.

We didn't look at any other vendors for this solution.

Definitely look into it. It's a great solution. Do your research to make sure that it's for you.

The biggest lesson I have learned from using this solution is that HPE builds great solutions in blade infrastructure.

I would rate Synergy an eight out of ten, mostly because of the reduction in the number of nodes.

We do a lot with ESX and virtualization of workloads.

It streamlines network connectivity, fibre connectivity. It's made it all very simple, very easy. Once you get it set up, it's ready to go.

In terms of implementing new business requirements quickly, it helps with time to deployment. We bring a new server online and, within a few hours, we have it up and running and in production. It's absolutely decreased our deployment time by four or five hours per server.

Synergy helps with the efficiency of our IT infrastructure teams because I don't have to have the network guy do something for a new piece of hardware. Instead, I'm able to provision dynamically.

From a switch-port count and a fibre-port count point of view, it has definitely reduced our IT infrastructure costs.

Cable management is a big feature, in addition to time to deployment. We can buy a new server and have it up and running very quickly.

For managing our IT landscape I'm able to go into the profiles and the automating of firmware management across multiples nodes, and I am able to orchestrate all that with OneView.

I would really like a way to validate the firmware in my specific environment before trying to deploy it. Those were the issues we had early on with firmware upgrades, particularly around certificates. All in all, having some level of confidence aside from it just having been tested generically would help. Something more specific to my environment would be very helpful.

There is room for improvement in the speed; that would be the biggest thing. The time to deploy firmware... Everything takes a really long time. Having that all sped up would be nice. The 4.2 firmware release has helped tremendously with that. From my side, I see about a 30 percent improvement in speed already.

The solution is very stable. Early on we had firmware issues but those have gone away. It's moving forward very nicely.

The scalability of the solution is excellent.

Technical support has been good. Early on - we were more of an early adopter - there were some issues with support. Lately, support has been fantastic.

We were using straight DL380s before. In my previous life I used the c7000. The c7000 timeframe was up. We needed more density and fewer cables. It really wasn't too hard a decision.

The initial setup was fairly straightforward.

We used a VAR for the initial deployment. Our experience with them was excellent. They knew the product. They had set it up before; it was very obvious. Their pre-planning was top-notch. We were very happy with them.

For the second deployment we did not use a third-party, we did that all in-house.

We really didn't have a shortlist. We are an HPE shop from start to end.

I am very happy with the solution. I have no major complaints. Support is what I expect from HPE support when it comes to these products. It has simplified our operations. I don't honestly know if it's reduced costs. It probably hasn't as of yet, as we're not full.

We're not so much using it for hybrid cloud at the moment. We're using it more for day-to-day operations. We used HPE's Education Services to move to the solution.

I would rate Synergy at nine out of ten. Everything has room for improvement. This is a robust, stable, scalable solution. I have no major complaints at this time.

We use it for mission-critical applications and mission-critical databases. An example is that we host development servers on it.

In terms of managing our IT landscape, the solution helps us allocate more servers when needed, within the cluster.

Synergy also helps us implement new business requirements quickly. We needed a new VMware cluster for a particular application. We were able to throw those Synergy hosts in there and create it really quickly for QRadar, and attach a lot of storage to it.

It's something that is easy to implement and get moving on and I don't have to worry about anything else.

• Dependability
• Reliability
• The ease of managing the system

One of the features I want to see, which I will see with OneView 5.0, is to have all the OneView consoles in a single pane of glass. That will make it easy to see everything in one place and not have to log in to multiple consoles.

The stability is great.

The scalability is very good. It's easy to scale out: Throw a blade in there and apply a profile to it and move on.

Technical support is great. HPE has always had great technical support.

We were running out of resources and some of our hardware was getting old and needed to be replaced. We used Cisco UCS and we still use it. We purchased both of them to leverage out our resources with our different vendors.

The initial setup was a little complex because it was a new system for us; different than the c7000 enclosures that we used before.

We used a reseller and our experience with them was very good.

We can put a bigger workload on there because the systems can produce a lot more resources now. I would say it has reduced our cost of operations; I couldn't imagine it doesn't. It has also reduced our IT infrastructure costs, although I don't deal much with the cost side of things.

I can't say that I had a shortlist because I've only got two vendors that I use: Cisco and HPE.

Do your research but evaluate this system.

I rate it an eight out of ten because there's no perfect system. Ten is perfect but every system has its little glitches.

We use it for our infrastructure. We have multiple servers, therefore we use it as our main infrastructure for applications to host our servers.

We don't have a hybrid cloud environment. We use on-premise.

It has made our IT infrastructure teams more efficient. Previously, we had a standard infrastructure, which was compute, power, and storage. They had to run from one place to another to create a virtual machine. Now they can do everything in one shot.

In our old infrastructure, we had very high I/Os. Now, with Synergy, this has been reduced.

The newer technology is driving business and easing the administration process.

Synergy is a composable infrastructure. To have the ability to create:

• Workloads
• Power
• Compute
• Storage.

This is what drew us to Synergy.

With OneView, we can take care of all our servers in one dashboard.

It is very stable. We never had any issues with it.

It is highly scalable.

I have not used the technical support because I haven't had any issues.

Our infrastructure was very old. We had a lot of high I/Os. It was taking us a long time to create servers, etc. We knew that we had to change.

The initial setup was very straightforward. It took us around six hours to set it up. There were no complications at all, because Synergy comes as a box. You don't have to do anything. You just have plug it into the network, and that is it. It's done.

We used a reseller, KDCC, for the deployment. They was great.

We used HPE’s Pointnext services to help move to this solution. They were great. The Professional Services of HPE were great. They came and set it up, making it an easy process.

We haven't seen any ROI, and it hasn't reduced our cost of operations.

The solution has decreased our deployment time by 70 percent.

It costs us around $60,000 a year.

The solution has reduced our IT infrastructure costs by 50 percent.

We looked at Dell EMC, VCE, and HPE. We went with the newest technology, which was composable infrastructure. The others were just hyper-converged infrastructure.

I would recommend the product. My team is very happy with the way the product is right now. It is an excellent product. We hadn't any issues with it.

Moving virtual machines over to Synergy.

In a hybrid cloud environment, the solution enables us to do SQL. We are able to move it up and take it down.

Storage-wise, I don't have to order more storage. It is so modular that I can pick and add what I need.

The solution helps to manage our IT landscape by allocating more servers.

The solution helps us to implement new business requirements quickly. We are installing weight scales across the state. We can bring up machine per weigh station quickly.

When our development team requests servers or services, we are able to bring it up. The return time of bringing up a virtual machine hardware is now quicker.

It has a modular design. We are able to add more to it when needed.

It is really easy to use, because it's GUI-based. It is not command line based, like mainframes.

There are some functions which are not clear cut.

Instead of having Synergy vertical, make it horizontal. It is easier to stick in when it is vertical.

So far, it has been really stable for three years.

The scalability is good. We were trying to order another system to be able to install at the state data center, and it was very scalable. 

I haven't had to talk to technical support yet.

The initial setup was straightforward.

We deployed in-house.

We have not seen ROI.

The solution has reduced our cost of operations. It has also reduced our IT infrastructure costs. 

I would go with Synergy. It is better than the Nutanix solution. Nutanix was really hard to implement, and it was very pricey compared to what we get from Synergy.

Go with what is comfortable for the employees. We were using HPE for some time, then we switched off of it for some time. After switching back, our employees adapted to it quickly, because it was easy to use.

I wasn't here when they began installing it, so I can't tell what the deployment time was before. Over time as the teams get used to it, the return time is now two to three hours.

We give out certification training on HPE product lines. Synergy is one of the product lines. It's part of our composable infrastructure in our hybrid IT training. We use Synergy for giving customers and partners hands-on experience.

It gets us lots of training-development work because the product is changing all the time. It's a relatively new product. It was introduced a couple of years ago and it's changing quite rapidly. That's a benefit for us as we continue to update the training of it.

The key advantage that we teach people is speed to market, or speed to productivity, thus, reducing the time it takes to provision business services. That's the key positive aspect of Synergy.

Composability. We're developing training. We show our partners the value of composability and how it can meet their needs.

I would just like it to work.

The stability is poor. It's a relatively young product and the management solution that drives the product shows its signs of immaturity. There is a new version being released this week. Things are getting better but they need to get better more quickly.

From a scalability perspective, the platform is great.

Technical support is poor. We've had issues with the system. Firmware upgrades, for example, did not go as they should have gone. After placing a support call to HPE, several weeks later problems actually got worse as a result of what they instructed us to do.

We were shipped the very early solution and it's installed in a data center in Michigan and we had other people do it. We helped them do it remotely but it wasn't hands-on for us. The kit is owned by HPE but it's managed by an external company and we work with that external company to use the kit and help set it up. Our experience with them during the setup was great.

The main challenge we faced was that when it was installed it just did not work. There were faulty components and it took weeks of troubleshooting to find the faulty components, get them replaced. Getting help from HPE was difficult. Nobody knew about the product. It was a brand-new product and people had not been trained on it. That part was not a great experience.

The setup was very complex. The intention for Synergy is that it's auto-discovery. You turn the power on and everything happens and it's all done for you. It absolutely did not work that way. If you have one faulty component - and we had several - it just does not do what it says on the tin. Again, it was an early production model, so we understand things go wrong. But again, getting support for the product was very difficult because nobody knew about the product because it was brand-new.

Come on a training course. Find out what it can do for you.

The biggest lesson I have learned from using this solution is that composability is the way to go. No one else can do it. It will be a great win for HPE when it works.

It decreases deployment time, certainly, when it works. I can get an operating system or a hypervisor deployed within five minutes. Whereas prior, it might have taken me five hours to do the same job. It's quite significant. What we don't see are the 700 hours that we have to spend setting it up and getting past the bugs in the software to make it work. When it's working its fine. I don't tell customers this. However, it is marketed as a panacea and, with the appropriate work, it can be.

I rate Synergy at five out of ten. Once they resolve the issues, it'll be great. The product is only two years old. In another year, another two years maybe, it'll be fantastic. It's just, the reality is, it's breaking new ground. No one else has this solution and there are issues with it. It's possible that much of the skill that was within HPE as a company, is no longer with the company. As a result of people moving away from the company, HPE is left with insufficient expertise, especially in the support area.

VMware is our primary use case for this solution. We run all of our production servers and non-production servers. That's what our cloud delivers virtual workloads to.

Today we're using a stateless Auto Deploy, which guarantees consistency across all of our ESX hosts, but that is only possible if we're using template-driven and standardized processes on the hardware. We can guarantee all of our network and our storage, the firmware baselines - everything is exactly the same for every system that sits within a cluster.

It has improved management of our IT landscape because we spend a lot less time dealing with inconsistencies and things like firmware and driver management.

Synergy also helps us implement new business requirements quickly. We can deploy new ESX servers faster than we could on the previous c-series blade systems.

It has positively affected the efficiency of our IT infrastructure team quite a bit in the last year. We spend less than a day deploying new hosts, where it would take us a week previously. So our deployment time is about one-fifth of what it was. We're able to deliver expanding capacity at a much faster rate. We're also looking to continue that into automation using OneView so that we can automate that process, rather than having an IT team handling all those steps manually.

It would typically take us about a week to deploy a new host and now we're at less than a day. So in terms of our cost of operations, given the reduction of our deployment times, down to 20 percent of the time it used to take, we're definitely saving time. That's time our engineers can spend doing other things, working on other projects and priorities.

Everything is template driven so it helps us standardize all the settings across all the many servers. On the previous HPE platform, we struggled because everything was independent. We had to manage firmware on each server, storage and network configuration on each server. Synergy is template-driven so we can ensure consistency of all of those settings. It allows us to standardize configuration and ensure consistency across the board.

A big thing for me is moving InfoSight for ProLiant into OneView, or at least connecting it. Today we have to use the iLO Amplifier Pack and that would require us to reconfigure iLO on every single one of the servers, independently, to get that data into InfoSight. We're really looking for a single control and management plane.

Also, Fibre Channel support within the Virtual Connect modules is lagging behind on the speed and the connections and configuration.

We've had quite a few issues with stability on this system, with the Gen10 blades - with memory specifically. It's been problematic.

The scalability is good for our size of company. The way we're deploying ESX and the automation that we're doing through OneView, it doesn't matter whether we're trying to add one host or ten new hosts, it takes roughly the same amount of time. So it allows us to scale much quicker than we did previously.

On a scale of one to ten, technical support is a five. We get decent support, but it could definitely be improved.

When they told us that the c7000 was being retired, we decided we didn't want to invest in a technology that had an end date. We started looking at Synergy as a replacement and started migrating to that.

The setup was pretty easy, but we did have familiarity with OneView prior to deploying it. That probably helped.

We did not use a third-party.

I'm not involved with the financials, but from a labor perspective we have definitely seen ROI by reducing the time it takes for us to deploy. We're reducing the man-hours we're spending on deploying new systems as well as on maintaining the existing ones.

We have a dual-vendor strategy, so HPE isn't the only vendor that we have. We're running Cisco and HPE, the two major vendors, and I don't think that any of the alternatives outside of those two have anything that can match the scale and ease of use of those two platforms.

Look past the upfront, initial acquisition costs. A lot of your return on the investment is going to be in labor saved, as well as driving consistency and conformity in the environment.

I rate Synergy at eight out of ten. Overall, we're pretty happy. There are minor things, like the InfoSight integration into OneView and some stability issues which are more attributed to Intel CPUs than the platform. We've been pretty happy with it. Since getting it set up, it's been very easy to manage and maintain.

We use it for converged infrastructure (compute). We are using it for Hyper-V and our SQL environments right now. We are doing some DevOps on it, as well.

Spinning up an environment is much quicker, because I don't have to reconfigure networking and redesign everything from the ground up. I throw a new blade into the frame and configure it based off a template.

The solution has improved the efficiency of our IT infrastructure teams by taking less time to set stuff up, reducing our deployment time.

The solution has positively affected the productivity of the development team by creating environments quickly.

I was able to condense my compute into a more manageable rack space, reducing heat and power consumption.

It makes it simpler for me to manage my environment. It is one pane of glass, compared to multiple.

Stability when you upgrade needs improvement.

It is fairly stable.

It is scalable, but it is challenging to scale it. It's not as easy as just putting in another frame.

The technical support is great.

I was a HPE customer and knew I needed to condense the number of compute units that I could have in a rack space without increasing the size of the room.

The initial setup was straightforward. The expansion was complex, because adding a second frame onto the original frame caused an outage.

We used a reseller, PCM, for the deployment. Our experience with them was excellent.

We do CAPEX.

HPE was the only vendor considered.

I would recommend an HPE product because it is a good, stable product.

Biggest lesson learnt: You should set up two in parallel. In case one goes down, you can fail everything over to the other one.