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SystemEnd3d1 - PeerSpot reviewer
System Engineer at a manufacturing company with 1,001-5,000 employees
Real User
Jul 24, 2019
Saves significant time deploying diverse workloads, but the setup process needs to be improved
Pros and Cons
  • "Where it used to take one week to re-image or upgrade our hosts, it can now take one day."
  • "The installation and initial setup process is complex and needs to be improved."

What is our primary use case?

We use this solution to run both our production and non-production environments. We currently do not have any cloud initiatives, but we bought it so that we can be future protected for the cloud.

How has it helped my organization?

Where it used to take one week to re-image or upgrade our hosts, it can now take one day.

This solution helps us with new business requirements because we have the ability to expand or add more frames, depending on the requests from the business process.

What is most valuable?

The most valuable feature of this solution is the ease of deploying servers, profiles, and images.

Having that single pane of glass is a good feature for the management of our environment.

What needs improvement?

The vendor needs to focus on the features that are already included and make them better.

The installation and initial setup process is complex and needs to be improved.

Buyer's Guide
HPE Synergy
January 2026
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.

What do I think about the stability of the solution?

Once this solution is implemented, it is very stable.

What do I think about the scalability of the solution?

One of the reasons we chose this solution is because it's highly scalable.

How are customer service and support?

I don't think that the technical support for the product is there yet. I think that they're building up people to that novel technology, but there's very limited knowledge at the first and second level of support for this product.

How was the initial setup?

The initial setup of this solution is complex. The interconnects would not connect and nobody knew why. It took at least forty days to complete.

What about the implementation team?

We used an integrator for our deployment. We felt that they lacked in-depth knowledge of the product. They knew the service stuff, but if something went wrong then they didn't really know how to bring it back online.

What was our ROI?

I would say that we haven't seen ROI yet, but it was a way to get off of our old chassis and we had to start fresh. I would say that we will have our savings by year five.

What other advice do I have?

This solution has decreased our deployment time by approximately sixty-five percent.

My advice is that if you're looking for a product that helps you save time when deploying your hosts, then this is the perfect solution. It is flexible and can handle many different workloads.

The biggest thing that I have learned from using this solution is to be patient. Once it's up and running it's great.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SeniorInb5e9 - PeerSpot reviewer
Senior Infrastructure Engineer at a retailer with 1,001-5,000 employees
Real User
Jul 23, 2019
By automating we can avert human errors and have increased our efficiency
Pros and Cons
  • "We have more control over the firmware and how we are managing our physical servers."
  • "I would be more comfortable if Ansible actually rolled back the data used for automating platforms. If it could be communicated to the upstream Ansible, I wouldn't need to go back and forth and validate the libraries as we upgrade the Ansible version."

What is our primary use case?

We use Synergy for VMware and some physical servers.

How has it helped my organization?

There is no comparison between installing a server by hand versus having everything automated in place. That makes a big difference. By automating we can avert human errors. Life becomes easier and operations become much easier.

It helps us manage our IT landscape by reducing the amount of manual work we have to do.

In terms of implementing new business requirements quickly, so far my exposure to Synergy is the fact that we can automate everything. We can easily spin up a new virtual machine and scale up our capacity for VMware. If we need to scale out or scale up an application we can do it very easily. We can have the VMware infrastructure ready in no time.

Overall, it has made us more efficient. On the infrastructure side, we have more control over the firmware and how we are managing our physical servers.

Synergy has also decreased our deployment time and reduced our cost of operations.

What is most valuable?

  • It provides us with automation at the hardware level. 
  • Coordination through HPE OneView is great.

What needs improvement?

I would be more comfortable if Ansible actually rolled back the data used for automating platforms. If it could be communicated to the upstream Ansible, I wouldn't need to go back and forth and validate the libraries as we upgrade the Ansible version. The backward compatibility is there, but if we need to spend time testing the code frequently, it will make our lives difficult, and we might lose some production cycles.

For how long have I used the solution?

I'm just getting started with it.

What do I think about the stability of the solution?

It's pretty stable. We wouldn't have bought it otherwise.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and technical support?

I don't have any experience with HPE technical support.

What other advice do I have?

If someone is looking at HPE Synergy, c7000, or Cisco UCS, Synergy is worth a shot because it provides a lot of flexibility and automation. It can make the lives of operations team members, or whoever is managing the hardware, much better due to the automation. The biggest thing that I like about Synergy is the automation.

Compared to the other product that I have used, I would rate Synergy at eight out of ten. This is a cool platform. Compared to UCS this is a little better, more user-friendly.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HPE Synergy
January 2026
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Director of Infrastructure at a marketing services firm with 51-200 employees
Real User
Jul 23, 2019
Scalability helps us manage our IT landscape - we can add nodes as needed
Pros and Cons
  • "It has had a positive effect on the efficiency of our IT infrastructure team. The manageability of it is so easy, we're able to install it quickly, and replacement parts are easy to get in and out quickly."
  • "I would like to see more nodes in a single chassis so we wouldn't have to purchase additional chassis."

What is our primary use case?

We use it for our analytics platform.

How has it helped my organization?

We're able to support the placement of devices a lot more quickly.

It helps us manage our IT landscape because it's very scalable, so we can add nodes as we need to.

When it comes to implementing new business requirements quickly, the solution is helpful. We had to build out a topology to support new software that we're running. We were able to just drop it in and, within a week, we were up and running.

It has also had a positive effect on the efficiency of our IT infrastructure team. The manageability of it is so easy, we're able to install it quickly, and replacement parts are easy to get in and out quickly.

Synergy has decreased deployment time. We have gone from about a week down to two days.

What is most valuable?

The most valuable feature of the solution is its manageability.

What needs improvement?

I would like to see more nodes in a single chassis so we wouldn't have to purchase additional chassis.

What do I think about the stability of the solution?

The stability is great. We haven't had any issues with it so far.

What do I think about the scalability of the solution?

The scalability of the solution is similar to the previous c7000.

How are customer service and technical support?

We haven't had to open a case with technical support, which is great.

Which solution did I use previously and why did I switch?

We used HPE's c7000 previously. The switch was a customer-driven decision.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

We used a reseller. We've always worked with Comport and they're a great partner.

What was our ROI?

We were able to reduce our turnaround time on some of our projects, from upwards of three or four days down to a couple of hours.

The solution hasn't reduced our cost of operations or IT infrastructure cost. Our TCO is about the same.

Which other solutions did I evaluate?

We didn't look at any other vendors for this solution.

What other advice do I have?

Definitely look into it. It's a great solution. Do your research to make sure that it's for you.

The biggest lesson I have learned from using this solution is that HPE builds great solutions in blade infrastructure.

I would rate Synergy an eight out of ten, mostly because of the reduction in the number of nodes.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Systems Administrator at a energy/utilities company with 201-500 employees
Real User
Jul 21, 2019
Enables us to provision dynamically and has decreased our deployment time significantly
Pros and Cons
  • "Cable management is a big feature, in addition to time to deployment. We can buy a new server and have it up and running very quickly."
  • "I would really like a way to validate the firmware in my specific environment before trying to deploy it. Those were the issues we had early on with firmware upgrades, particularly around certificates. All in all, having some level of confidence aside from it just having been tested generically would help. Something more specific to my environment would be very helpful."

What is our primary use case?

We do a lot with ESX and virtualization of workloads.

How has it helped my organization?

It streamlines network connectivity, fibre connectivity. It's made it all very simple, very easy. Once you get it set up, it's ready to go.

In terms of implementing new business requirements quickly, it helps with time to deployment. We bring a new server online and, within a few hours, we have it up and running and in production. It's absolutely decreased our deployment time by four or five hours per server.

Synergy helps with the efficiency of our IT infrastructure teams because I don't have to have the network guy do something for a new piece of hardware. Instead, I'm able to provision dynamically.

From a switch-port count and a fibre-port count point of view, it has definitely reduced our IT infrastructure costs.

What is most valuable?

Cable management is a big feature, in addition to time to deployment. We can buy a new server and have it up and running very quickly.

For managing our IT landscape I'm able to go into the profiles and the automating of firmware management across multiples nodes, and I am able to orchestrate all that with OneView.

What needs improvement?

I would really like a way to validate the firmware in my specific environment before trying to deploy it. Those were the issues we had early on with firmware upgrades, particularly around certificates. All in all, having some level of confidence aside from it just having been tested generically would help. Something more specific to my environment would be very helpful.

There is room for improvement in the speed; that would be the biggest thing. The time to deploy firmware... Everything takes a really long time. Having that all sped up would be nice. The 4.2 firmware release has helped tremendously with that. From my side, I see about a 30 percent improvement in speed already.

What do I think about the stability of the solution?

The solution is very stable. Early on we had firmware issues but those have gone away. It's moving forward very nicely.

What do I think about the scalability of the solution?

The scalability of the solution is excellent.

How are customer service and technical support?

Technical support has been good. Early on - we were more of an early adopter - there were some issues with support. Lately, support has been fantastic.

Which solution did I use previously and why did I switch?

We were using straight DL380s before. In my previous life I used the c7000. The c7000 timeframe was up. We needed more density and fewer cables. It really wasn't too hard a decision.

How was the initial setup?

The initial setup was fairly straightforward.

What about the implementation team?

We used a VAR for the initial deployment. Our experience with them was excellent. They knew the product. They had set it up before; it was very obvious. Their pre-planning was top-notch. We were very happy with them.

For the second deployment we did not use a third-party, we did that all in-house.

Which other solutions did I evaluate?

We really didn't have a shortlist. We are an HPE shop from start to end.

What other advice do I have?

I am very happy with the solution. I have no major complaints. Support is what I expect from HPE support when it comes to these products. It has simplified our operations. I don't honestly know if it's reduced costs. It probably hasn't as of yet, as we're not full.

We're not so much using it for hybrid cloud at the moment. We're using it more for day-to-day operations. We used HPE's Education Services to move to the solution.

I would rate Synergy at nine out of ten. Everything has room for improvement. This is a robust, stable, scalable solution. I have no major complaints at this time.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
VMware Administrator at a energy/utilities company with 1,001-5,000 employees
Real User
Jul 21, 2019
Helps us allocate more servers when needed, within the cluster
Pros and Cons
  • "Valuable features include its dependability, reliability, and the ease of managing the system."
  • "One of the features I want to see, which I will see with OneView 5.0, is to have all the OneView consoles in a single pane of glass. That will make it easy to see everything in one place and not have to log in to multiple consoles."

What is our primary use case?

We use it for mission-critical applications and mission-critical databases. An example is that we host development servers on it.

How has it helped my organization?

In terms of managing our IT landscape, the solution helps us allocate more servers when needed, within the cluster.

Synergy also helps us implement new business requirements quickly. We needed a new VMware cluster for a particular application. We were able to throw those Synergy hosts in there and create it really quickly for QRadar, and attach a lot of storage to it.

It's something that is easy to implement and get moving on and I don't have to worry about anything else.

What is most valuable?

  • Dependability
  • Reliability
  • The ease of managing the system

What needs improvement?

One of the features I want to see, which I will see with OneView 5.0, is to have all the OneView consoles in a single pane of glass. That will make it easy to see everything in one place and not have to log in to multiple consoles.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

The scalability is very good. It's easy to scale out: Throw a blade in there and apply a profile to it and move on.

How are customer service and technical support?

Technical support is great. HPE has always had great technical support.

Which solution did I use previously and why did I switch?

We were running out of resources and some of our hardware was getting old and needed to be replaced. We used Cisco UCS and we still use it. We purchased both of them to leverage out our resources with our different vendors.

How was the initial setup?

The initial setup was a little complex because it was a new system for us; different than the c7000 enclosures that we used before.

What about the implementation team?

We used a reseller and our experience with them was very good.

What was our ROI?

We can put a bigger workload on there because the systems can produce a lot more resources now. I would say it has reduced our cost of operations; I couldn't imagine it doesn't. It has also reduced our IT infrastructure costs, although I don't deal much with the cost side of things.

Which other solutions did I evaluate?

I can't say that I had a shortlist because I've only got two vendors that I use: Cisco and HPE.

What other advice do I have?

Do your research but evaluate this system.

I rate it an eight out of ten because there's no perfect system. Ten is perfect but every system has its little glitches.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Director at a financial services firm with 51-200 employees
Real User
Jul 17, 2019
The newer technology is driving business and easing the administration process
Pros and Cons
  • "With OneView, we can take care of all our servers in one dashboard."
  • "We haven't seen any ROI, and it hasn't reduced our cost of operations."

What is our primary use case?

We use it for our infrastructure. We have multiple servers, therefore we use it as our main infrastructure for applications to host our servers.

We don't have a hybrid cloud environment. We use on-premise.

It has made our IT infrastructure teams more efficient. Previously, we had a standard infrastructure, which was compute, power, and storage. They had to run from one place to another to create a virtual machine. Now they can do everything in one shot.

How has it helped my organization?

In our old infrastructure, we had very high I/Os. Now, with Synergy, this has been reduced.

The newer technology is driving business and easing the administration process.

What is most valuable?

Synergy is a composable infrastructure. To have the ability to create:

  • Workloads
  • Power
  • Compute
  • Storage.

This is what drew us to Synergy.

With OneView, we can take care of all our servers in one dashboard.

What do I think about the stability of the solution?

It is very stable. We never had any issues with it.

What do I think about the scalability of the solution?

It is highly scalable.

How are customer service and technical support?

I have not used the technical support because I haven't had any issues.

Which solution did I use previously and why did I switch?

Our infrastructure was very old. We had a lot of high I/Os. It was taking us a long time to create servers, etc. We knew that we had to change.

How was the initial setup?

The initial setup was very straightforward. It took us around six hours to set it up. There were no complications at all, because Synergy comes as a box. You don't have to do anything. You just have plug it into the network, and that is it. It's done.

What about the implementation team?

We used a reseller, KDCC, for the deployment. They was great.

We used HPE’s Pointnext services to help move to this solution. They were great. The Professional Services of HPE were great. They came and set it up, making it an easy process.

What was our ROI?

We haven't seen any ROI, and it hasn't reduced our cost of operations.

The solution has decreased our deployment time by 70 percent.

What's my experience with pricing, setup cost, and licensing?

It costs us around $60,000 a year.

The solution has reduced our IT infrastructure costs by 50 percent.

Which other solutions did I evaluate?

We looked at Dell EMC, VCE, and HPE. We went with the newest technology, which was composable infrastructure. The others were just hyper-converged infrastructure.

What other advice do I have?

I would recommend the product. My team is very happy with the way the product is right now. It is an excellent product. We hadn't any issues with it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Informat2839 - PeerSpot reviewer
Information Specialist at a government with 10,001+ employees
Real User
Jul 16, 2019
With its modular design, we can add more to it when needed
Pros and Cons
  • "It is really easy to use, because it's GUI-based. It is not command line based, like mainframes."
  • "Instead of having Synergy vertical, make it horizontal. It is easier to stick in when it is vertical."

What is our primary use case?

Moving virtual machines over to Synergy.

In a hybrid cloud environment, the solution enables us to do SQL. We are able to move it up and take it down.

How has it helped my organization?

Storage-wise, I don't have to order more storage. It is so modular that I can pick and add what I need.

The solution helps to manage our IT landscape by allocating more servers.

The solution helps us to implement new business requirements quickly. We are installing weight scales across the state. We can bring up machine per weigh station quickly.

When our development team requests servers or services, we are able to bring it up. The return time of bringing up a virtual machine hardware is now quicker.

What is most valuable?

It has a modular design. We are able to add more to it when needed.

It is really easy to use, because it's GUI-based. It is not command line based, like mainframes.

What needs improvement?

There are some functions which are not clear cut.

Instead of having Synergy vertical, make it horizontal. It is easier to stick in when it is vertical.

What do I think about the stability of the solution?

So far, it has been really stable for three years.

What do I think about the scalability of the solution?

The scalability is good. We were trying to order another system to be able to install at the state data center, and it was very scalable. 

How are customer service and technical support?

I haven't had to talk to technical support yet.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We deployed in-house.

What was our ROI?

We have not seen ROI.

The solution has reduced our cost of operations. It has also reduced our IT infrastructure costs. 

Which other solutions did I evaluate?

I would go with Synergy. It is better than the Nutanix solution. Nutanix was really hard to implement, and it was very pricey compared to what we get from Synergy.

What other advice do I have?

Go with what is comfortable for the employees. We were using HPE for some time, then we switched off of it for some time. After switching back, our employees adapted to it quickly, because it was easy to use.

I wasn't here when they began installing it, so I can't tell what the deployment time was before. Over time as the teams get used to it, the return time is now two to three hours.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO1c1e - PeerSpot reviewer
CEO at a tech company with 1-10 employees
Real User
Jul 15, 2019
Composability is the way to go, but faulty components required lengthy troubleshooting
Pros and Cons
  • "Composability... We show our partners the value of composability and how it can meet their needs."
  • "The main challenge we faced was that when it was installed it just did not work. There were faulty components and it took weeks of troubleshooting to find the faulty components, get them replaced. Getting help from HPE was difficult. Nobody knew about the product. It was a brand-new product and people had not been trained on it. That part was not a great experience."

What is our primary use case?

We give out certification training on HPE product lines. Synergy is one of the product lines. It's part of our composable infrastructure in our hybrid IT training. We use Synergy for giving customers and partners hands-on experience.

How has it helped my organization?

It gets us lots of training-development work because the product is changing all the time. It's a relatively new product. It was introduced a couple of years ago and it's changing quite rapidly. That's a benefit for us as we continue to update the training of it.

The key advantage that we teach people is speed to market, or speed to productivity, thus, reducing the time it takes to provision business services. That's the key positive aspect of Synergy.

What is most valuable?

Composability. We're developing training. We show our partners the value of composability and how it can meet their needs.

What needs improvement?

I would just like it to work.

What do I think about the stability of the solution?

The stability is poor. It's a relatively young product and the management solution that drives the product shows its signs of immaturity. There is a new version being released this week. Things are getting better but they need to get better more quickly.

What do I think about the scalability of the solution?

From a scalability perspective, the platform is great.

How are customer service and technical support?

Technical support is poor. We've had issues with the system. Firmware upgrades, for example, did not go as they should have gone. After placing a support call to HPE, several weeks later problems actually got worse as a result of what they instructed us to do.

How was the initial setup?

We were shipped the very early solution and it's installed in a data center in Michigan and we had other people do it. We helped them do it remotely but it wasn't hands-on for us. The kit is owned by HPE but it's managed by an external company and we work with that external company to use the kit and help set it up. Our experience with them during the setup was great.

The main challenge we faced was that when it was installed it just did not work. There were faulty components and it took weeks of troubleshooting to find the faulty components, get them replaced. Getting help from HPE was difficult. Nobody knew about the product. It was a brand-new product and people had not been trained on it. That part was not a great experience.

The setup was very complex. The intention for Synergy is that it's auto-discovery. You turn the power on and everything happens and it's all done for you. It absolutely did not work that way. If you have one faulty component - and we had several - it just does not do what it says on the tin. Again, it was an early production model, so we understand things go wrong. But again, getting support for the product was very difficult because nobody knew about the product because it was brand-new.

What other advice do I have?

Come on a training course. Find out what it can do for you.

The biggest lesson I have learned from using this solution is that composability is the way to go. No one else can do it. It will be a great win for HPE when it works.

It decreases deployment time, certainly, when it works. I can get an operating system or a hypervisor deployed within five minutes. Whereas prior, it might have taken me five hours to do the same job. It's quite significant. What we don't see are the 700 hours that we have to spend setting it up and getting past the bugs in the software to make it work. When it's working its fine. I don't tell customers this. However, it is marketed as a panacea and, with the appropriate work, it can be.

I rate Synergy at five out of ten. Once they resolve the issues, it'll be great. The product is only two years old. In another year, another two years maybe, it'll be fantastic. It's just, the reality is, it's breaking new ground. No one else has this solution and there are issues with it. It's possible that much of the skill that was within HPE as a company, is no longer with the company. As a result of people moving away from the company, HPE is left with insufficient expertise, especially in the support area.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Buyer's Guide
Download our free HPE Synergy Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free HPE Synergy Report and get advice and tips from experienced pros sharing their opinions.