The solution provides cloud-based learning. You need to subscribe. There's no charge for this. Most cloud solutions are about how possible those devices you understand online and things like that.
Deputy Director at NITDA
More user friendly than its competitors
What is most valuable?
What needs improvement?
If you can, add what this project is doing, and you can include the Portal. On the interface of the access points, then you can include the host ones.
How are customer service and support?
The technical support from Huawei Wireless is generally good due to its efficiency and effectiveness. Additionally, we have a dedicated data center where we utilize specific tools and resources Huawei provides.
How would you rate customer service and support?
Neutral
Buyer's Guide
Huawei Wireless
March 2025

Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.
How was the initial setup?
The initial setup is easy. You can even integrate it with your existing network. So, the vendor is trying to make this easier for the user experience.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive, but it competes in the market.
What other advice do I have?
Huawei is good. They have been in the market for long. It's user-friendly compared to Cisco. We can configure devices more friendly.
Huawei Wireless provides access management control, eliminating the need for additional license agreements to access devices. It includes an inbuilt radio server, which can enhance its functionality.
I work for a company that produces devices, and you would need to use Huawei products, especially in Nigeria, due to factors such as performance, efficiency, support, and cost.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner

Branch Manager at Advanced Technologies
With good features like wireless coverage, and security in place, the tool needs to improve its stability and support
Pros and Cons
- "From an implementation perspective, it's easy. I rate it a nine on a scale of one to ten, where one is a difficult setup, and ten is an easy setup."
- "The ongoing support and ongoing follow-up on customers is an area where the solution lacks."
What is our primary use case?
Actually, we sell the solution to enterprise customers and government entities. So they are using it for their employees, for their Internet connection. So they are using it for their employees, for their internet connection.
What is most valuable?
My customers care about a lot of features. So, first of all, the wireless coverage, and secondly, the security. The security makes it secure enough. Also, it can be used to have multiple profiles or VLANs, to create multiple profiles for the users.
The quality of Huawei Wireless is also a good feature since it supports ac and AX, which are the new standards for IEEE.
What needs improvement?
The ongoing support and ongoing follow-up on customers is an area where the solution lacks. Mist, on the other hand, offers good support. So, Huawei somehow has room for improvement in the area of support.
For how long have I used the solution?
It's a long journey, so I have used Huawei Wireless for over ten to twelve years. Though I am a seller of wireless solutions and firewalls, my company has a partnership with Huawei.
What do I think about the stability of the solution?
If someone wants my suggestion for a wireless solution, and if that person is looking for new features, then Huawei Wireless is a liability. I would tell that person to go for something like Juniper, especially since Juniper has AI features and since it's cloud-based. Huawei Wireless, not performance-wise, but sometimes it hangs.
What do I think about the scalability of the solution?
It is a scalable product. It is the same as Cisco or Fortinet. But again, it's a matter of the performance itself, considering the reliability.
Scalability-wise, I rate the solution a six to seven out of ten.
How are customer service and support?
I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
From an implementation perspective, it's easy. I rate it a nine on a scale of one to ten, where one is a difficult setup, and ten is an easy setup. Regarding the customer experience after installation, taking into consideration the same aforementioned factors on a scale of one to ten, I rate it a six.
Speaking of the time taken for deployment, I would say the solution is controller-based, not ad hoc. The configuration is done centrally by the controller. Regarding deployment, it is not a matter of days since it depends on the number of access points. Specifically, if you are talking about something with more than forty to fifty access points, then it will take two to three days, and if more than that, it will take more days.
One technician and one engineer are needed for deployment.
What's my experience with pricing, setup cost, and licensing?
Price-wise, they are trying to improve since they are going very fast with the research and development to improve speed. So, they are really good. But, I mean, they're trying to cope with the main leaders like Cisco and Ruckus. I would rate them something, like, eight to nine, on a scale of one to ten, where one is cheap, and ten is expensive. The solution is on the expensive side.
What other advice do I have?
I would tell those planning to use the solution to go for a PoC and to see whether it's for their requirement or not because Huawei, in large environments with large numbers of users, may have some issues, but in smaller environments, it will work fine. So if you are able to do a PoC, I would recommend going with it or trying it. Though I'm not a technical guy, I'm hearing from the technical team that there are certain features that you have to configure well regarding speed, rate limit, and all the stuff. So you have to take care of it. Also, you need to take care regarding the country and its regulations along with the dBi for the antenna and increase the values to satisfy customers.
Huawei Wireless has some issues compared to the other vendors in terms of stability and customer experience. Also, the number of tickets in Huawei is more than many other vendors like Juniper or Cisco.
I rate the overall solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Huawei Wireless
March 2025

Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.
Product Manager Huawei at Xweb
If your priority is a good connection and coverage everywhere, as well as providing good scalability, this is the option.
Pros and Cons
- "Huawei Wireless's most valuable feature is smart antenna, a combination of informative capabilities and advanced technology."
- "There could be a console port for demonstration or configuration purposes."
What is our primary use case?
In offices, warehouses and auditoriums, we have tested Huawei APs in different environments always covering and connecting to the devices
How has it helped my organization?
It allows Wi-Fi connections to always be active and there are no interruptions.
No complaints from users
What is most valuable?
Huawei Wireless's most valuable feature is smart antenna, a combination of informative capabilities and advanced technology. It has been a great experience because of its good performance in terms of coverage.
What needs improvement?
Huawei Wireless's could be a console port for demonstration or configuration purposes.
For how long have I used the solution?
I have been using Huawei Wireless for four years.
What do I think about the stability of the solution?
I rate the product's stability a nine out of ten.
What do I think about the scalability of the solution?
We have 80 Huawei Wireless users in our office. I rate its scalability a ten out of ten.
Which solution did I use previously and why did I switch?
Meraki, definitely the coverage is the best
What was our ROI?
The product generates a good return on investment.
What's my experience with pricing, setup cost, and licensing?
The product has a good price. I rate its pricing a ten out of ten.
What other advice do I have?
Huawei's solution is just what is needed for WiFi connectivity, good coverage and no losses. I rate Huawei Wireless a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jan 21, 2025
Flag as inappropriateNetwork Engineer at Saudi Customs
Inexpensive, good coverage, and helpful support
Pros and Cons
- "The most valuable features of Huawei Wireless are WiFi coverage and ease of use."
- "Huawei Wireless is not scalable. We have had a problem with the solution because it cannot integrate with other servers as the other competitors can."
What is most valuable?
The most valuable features of Huawei Wireless are WiFi coverage and ease of use.
For how long have I used the solution?
I have used Huawei Wireless for approximately three years.
What do I think about the stability of the solution?
Huawei Wireless is a liable solution.
What do I think about the scalability of the solution?
Huawei Wireless is not scalable. We have had a problem with the solution because it cannot integrate with other servers as the other competitors can.
How are customer service and support?
The technical support is good from Huawei Wireless.
Which solution did I use previously and why did I switch?
I have used Cisco solutions previously. I have found Cisco to have better durability than Huawei Wireless. However, the price of Huawei Wireless is less expensive and has better coverage.
How was the initial setup?
The initial implementation of Huawei Wireless is not complex.
What's my experience with pricing, setup cost, and licensing?
The price of Huawei Wireless is very good.
What other advice do I have?
I rate Huawei Wireless a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Engineer at a computer software company with 5,001-10,000 employees
Easy to install and configure
Pros and Cons
- "Installation is easy."
- "While I am fine with the current licensing price, I would appreciate it to be more cost-effective."
What is our primary use case?
I do not recall which version we are using.
I utilize the solution for personal internet use, on the Ethernet.
What needs improvement?
While I am fine with the current licensing price, I would appreciate it to be more cost-effective.
For how long have I used the solution?
I have been using Huawei Wireless for the past couple of years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I am not in a position to comment on the solution's scalability.
I do not have plans to increase the usage, as I do not see a need for this.
How are customer service and support?
We have not been in contact with technical support.
Which solution did I use previously and why did I switch?
I did not use other solutions prior to the current one.
How was the initial setup?
Installation is easy. We are not talking about a one-click installation for all. Once installed, a person can configure the solution to his needs.
What about the implementation team?
I was not involved in hardware installation and have no knowledge of it. This is not handled by me, but by the technicians who visit the site. When it comes to installing software, this we can do on our own by following the instructions.
The technical team required for the deployment depends on the service provider.
What's my experience with pricing, setup cost, and licensing?
While I am fine with the current licensing price, I would glad if it were cheaper.
Extras come with a surcharge, although, as I have not made use of these, I cannot comment on their prices.
What other advice do I have?
Overall, I am satisfied with the solution.
I would recommend it to others. My advice would vary with the personal use one wishes to make of the solution.
I rate Huawei Wireless as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network consultant at Juniper Solutions Ltd
A scalable and easy-to-deploy solution that is simple and easy to use
Pros and Cons
- "The product is simple and easy to use."
- "The stability could be improved."
What is our primary use case?
I am deploying the product across the country. It’s for campus Wi-Fi needs. We have switches, wireless controllers, and firewalls.
What is most valuable?
I like the setup. The product is simple and easy to use.
What needs improvement?
The stability could be improved.
For how long have I used the solution?
I am using the solution currently.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten.
What do I think about the scalability of the solution?
The tool is scalable. We have over 1000 users. We have three to four engineers in our technical team.
How was the initial setup?
The setup is easy. It is easier for certified personnel or someone with experience deploying the product. The deployment process depends on our requirements.
What other advice do I have?
I recommend the solution to others. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Consultant at Osit
A user-friendly that is easy to deploy and offers great support team
Pros and Cons
- "It is a stable solution...It is a scalable solution."
- "Price is one of the major problems of the solution, and because of this, our company's customers want to migrate to some other product from Huawei."
What is our primary use case?
My company had deployed the tool for one of the companies operating in the financial sector in the past, and they had no complaints about the product. The past use case of the product showcases its reliability.
Our company currently deals with a customer who wants to switch from Huawei products provided by some vendors, so we are trying to find the closest solution to Huawei.
Our company deals with Huawei Wireless to fulfill our customers' requirements. Customers worry about the prices since products from Huawei are made available in the market at a much higher price than those of its competitors. One of our customers wants to migrate to a cheaper product from Huawei. Even though another vendor approached our company's customers and quoted a different price, they still found it to be a very costly product. Due to our company's customer's request to migrate from Huawei to some other product, our company is forced to look at other products, like Ruckus and Aruba. My company has dealt with the deployment phase of the product.
What needs improvement?
Price is one of the major problems of the solution, and because of this, our company's customers want to migrate to some other product from Huawei. The aforementioned area needs to be considered for improvement.
For how long have I used the solution?
I have experience with Huawei Wireless.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The technical support offered by Huawei is awesome. I have already worked with Huawei's technical team, and it is great. Though the technical team takes time, they are very prompt to respond. As my company only deals with the technical support offered from China, there are some language barriers our company deals with currently.
I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Against Huawei Wireless, my company considers products like Aruba and Ruckus. H3C is also one of Huawei Wireless's competitors in the local market.
How was the initial setup?
My company receives local support to deal with Huawei Wireless's deployment phase.
What other advice do I have?
Apart from price-related issues, the product is excellent.
Huawei Wireless is user-friendly and easy to deploy, and the support and after-sale support matter. So we are very comfortable with the support.
Huawei has its own research and development team across the globe with a good technical network, cloud, and storage, making its management excellent. Huawei offers a big portfolio.
I rate the overall tool a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Pre-sales Engineer at Savex Technologies Pvt Ltd
Performance, throughput, and speed are good
Pros and Cons
- "You can add a lot of features, such as cloud, integration with IoT, etc. They have a lot of options available but the top feature is the performance."
- "There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."
What is our primary use case?
I have successfully designed and installed the Huawei Wireless product portfolio on a big university campus wireless network project.
How has it helped my organization?
The entire campus (students, administration, the project team, and purchase team) was very happy with this particular product.
Whatever our goal is, they are performing.
What is most valuable?
You can add a lot of features, such as cloud, integration with IoT, etc. They have a lot of options available but the top feature is the performance.
The throughput and speed of the wireless is good.
Huawai has been successfully introduced to the IPv6 access point.
What needs improvement?
Huawei has a bit of a gap in the SMB segment. Apart from the enterprise and big customers, you have also very big market in India for the small- and medium-class businesses (SMBs) and Huawei Wireless could adapt to these smaller businesses. SMB IT procurement is almost 40 to 45 percent of the business happening. I would recommend for Huawei to introduce some SMB product line because Cisco and Aruba, which are very big organizations, already have very good SMB product portfolios. Very recently, Aruba introduced one product portfolio called Aruba Instant On. That is completely designed for the SMB product portfolio and requirements. While there is not much in the feature set, it can meet the daily needs of a small home office, enterprise, or hospitality industry, then be position with very aggressive pricing. These Cisco and Aruba products also work with clustering and can be managed by apps. In addition, Aruba has a future roadmap they manage with some cloud-based authentication and best positioning. They will be introducing this features very soon.
I would like to see Network Access Control (NAC) features going forward.
For how long have I used the solution?
I have been working on this product for around two years.
How are customer service and technical support?
There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive.
How was the initial setup?
The initial setup was easy. They have a discovery protocol if your license is properly installed.
Initially, I did have one problem. The shipped access point was not updated. That is why we had to update every access point.
What about the implementation team?
It was a big campus (seven acres), so a lot of manpower was required. It took almost one week to deploy. We had a team who did things like cable deploying. Two or three engineers were involved for the wireless configuration and product installation.
What's my experience with pricing, setup cost, and licensing?
You can purchase an additional switch with an additional switch. That is a good milestone.
We don't have any control on the pricing. This comes from Huawei in India. Pricing-wise, Huawei is very aggressive and competitive if you compare them to competitors, like Cisco, Aruba, and Ruckus. The Indian Huawei team tells us, "Just pick up the order and design the infrastructure. If there are any pricing challenge, we'll work on that and we will try to match things 100 percent."
Which other solutions did I evaluate?
I have a lot of experience with Cisco and Aruba too. If you compare this product with Cisco and Aruba, the three products are almost the same performise-wise. However, the accessories for this product are better than Cisco or Aruba.
Cisco support is fabulous, even though you have to pay for it. However, our customers are willing to pay for it. Huawei needs to improve its local support in comparison, especially there is a need for expert initial support.
What other advice do I have?
The on-premise solution is a very good product. They are working on the latest technology.
I don't have much experience with their cloud based solution.
I would rate the solution as an eight (out of 10).
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor.

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Updated: March 2025
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