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Miar Ahmad - PeerSpot reviewer
Software Engineer at Inspire for Solutions Development
Real User
Feb 7, 2023
Simple installation and good support
Pros and Cons
  • "The most valuable feature of the solution is its simplicity."
  • "The solution could be easier to use."

What is our primary use case?

I am using Huawei Wireless for WiFi access in my home.

What is most valuable?

The most valuable feature of the solution is its simplicity.

What needs improvement?

The solution could be easier to use.

For how long have I used the solution?

I have been using Huawei Wireless for years.

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Huawei Wireless
June 2026
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How are customer service and support?

Using the support was a good experience.

Which solution did I use previously and why did I switch?

I tried other solutions but they were not very stable.

How was the initial setup?

The setup of the solution was simple. It took approximately one hour. The setup can be done by one person.

What about the implementation team?

My ISP come to my house and installed the solution.

What was our ROI?

Huawei Wireless was a good investment.

What's my experience with pricing, setup cost, and licensing?

I pay monthly for the solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Adil Ahmed Khan - PeerSpot reviewer
Lead Technical Consultant at SiliconST
Real User
Feb 1, 2023
Straightforward deployment, scalable, and stable
Pros and Cons
  • "We can use an access point to broadcast multiple SSIDs, assign dynamic VLANs, and configure dynamic access control lists (ACLs)."
  • "I have already integrated the radius system with Cisco and Huawei products, but it can be further improved to be more user-friendly and easier to use."

What is our primary use case?

Huawei Wireless offers multiple features. To best suit the customer environment, I suggest centralized deployment, as opposed to distributed deployment. Through this deployment, one controller monitors all Access Points (APs), allowing the customer to establish a secure tunnel connection with the controller for maximum protection.

What is most valuable?

We can use an access point to broadcast multiple SSIDs, assign dynamic VLANs, and configure dynamic access control lists (ACLs). Additionally, we can also provide antivirus protection and content filtering for further security.

What needs improvement?

I have already integrated the radius system with Cisco and Huawei products, but it can be further improved to be more user-friendly and easier to use.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

As long as there are no loopholes in the network the solution is stable.

What do I think about the scalability of the solution?

Huawei's scalability is rated highly in both the Forrester Wave and Gartner ratings, typically receiving a score of eight out of ten.

How are customer service and support?

I have opened a number of cases concerning various issues, including wireless and Huawei router and switch deployment in another customer environment. I have received good support from the technical team in response to these cases.

How was the initial setup?

The initial setup of the Huawei Wireless environment is straightforward and user-friendly. I deployed the solution in the customer environment within two or three days. After that, the customer had requirements for their success criteria of the POC, which will take another one to two weeks.

What about the implementation team?

We implement the solution for our clients.

What's my experience with pricing, setup cost, and licensing?

Huawei licenses can be for either a one-year up to a five-year period and also apply for the tiers.

What other advice do I have?

I have personally used the Huawei Wireless Solution and deployed it in my customer environment. It has all the features needed and I would rate it an eight out of ten.

I'm currently working as a lead technical consultant, meeting with clients to understand their issues and then providing solutions such as Wi-Fi, wireless, network, and security solutions. Recently, I was able to give a comprehensive overview of a wireless solution, including details and integration with multiple products such as Cisco IOS.

We currently have three clients using the solution and have proposed the solution to several new clients.

I highly recommend Huawei products. As a distributor of Huawei in Pakistan, I can provide insight into why their products are beneficial for customers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Huawei Wireless
June 2026
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Azedine ADJTOUTAH - PeerSpot reviewer
Distributor at ALGERIA BUSINESS MULTIMEDIA
Real User
Oct 15, 2022
Reliable and good connectivity but support could be faster
Pros and Cons
  • "It is easy to set up."
  • "I have a very good experience with this product, so I'm very satisfied with it."
  • "Support could be a bit faster."

What is our primary use case?

We use the solution for wireless connectivity.

Lately, we replaced all the wired end users with the WiFi access points, so we actually use full WiFi access points and LAN in our company.

What is most valuable?

The features are very good.

The WiFi and wireless connectivity are great.

It is easy to set up.

Our wireless is stable and reliable. 

We can scale the solution. 

What needs improvement?

Support could be a bit faster. 

For how long have I used the solution?

We've been using the solution for more than ten years now. 

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution can scale as needed. 

We have many clients on the solution right now. About 200 to 300 clients are buying Huawei's product from us. 

How are customer service and support?

our tech team deals with technical support for clients. They are quite satisfied with help if they need to get any. Of course, we could get a better response time and they could be faster. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We always use Huawei products. They are the best.

How was the initial setup?

The solution's setup is straightforward and simple. It is not overly complex or difficult. 

It's quick to deploy and we can do anywhere from ten to 50 access points in one day.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. They offer advanced and pro plans as well as ultimate. There are three licensing tiers clients can choose from. We are using advanced licensing. 

What other advice do I have?

I have a very good experience with this product, so I'm very satisfied with it. Users should give it a try.

I'd rate it a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1360719 - PeerSpot reviewer
System and Network Engineer at a tech services company with 1,001-5,000 employees
Real User
Jul 18, 2022
Responsive support, feature rich, and easy setup
Pros and Cons
  • "All of the features are valuable in Huawei Wireless."
  • "Their technical support is very good from Huawei Wireless. They respond on time when giving feedback."
  • "Huawei Wireless can improve the signal, sometimes it becomes weak."

What is our primary use case?

Huawei Wireless is used for networking. We use it for a university.

What is most valuable?

All of the features are valuable in Huawei Wireless.

What needs improvement?

Huawei Wireless can improve the signal, sometimes it becomes weak.

For how long have I used the solution?

I have been using Huawei Wireless for approximately three years.

What do I think about the stability of the solution?

Huawei Wireless is stable.

What do I think about the scalability of the solution?

We have approximately 800 users on our campus and the WiFi from Huawei Wireless is working fine.

How are customer service and support?

Their technical support is very good from Huawei Wireless. They respond on time when giving feedback. They quickly solve problems if there is one.

We have five years of support service from Huawei Wireless in our contract. They are actively engaged in our system and they diagnose anything to see if they can find an issue.

How was the initial setup?

The initial setup of Huawei Wireless was easy.

What about the implementation team?

We have the SLA with Huawei, and Huawei engages its technical team. They are deployed as resident engineers in our university and solve problems because we pay them in the contract.

We have a team of 10 working on Huawei Wireless.

What's my experience with pricing, setup cost, and licensing?

The price of Huawei Wireless is reasonable. The licenses are active, and everything is working fine as per the license agreement.

What other advice do I have?

My advice to others is if you are going to choose Huawei Wireless, you need to check the quality of the solution. There are some issues with the strength of signals, it can get weak without any reason. If we compare this with the Cisco solutions, they do not have this issue.

I rate Huawei Wireless an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yaser-Altwailey - PeerSpot reviewer
Network Engineer at Saudi Customs
Real User
Mar 12, 2022
Inexpensive, good coverage, and helpful support
Pros and Cons
  • "The most valuable features of Huawei Wireless are WiFi coverage and ease of use."
  • "Huawei Wireless is not scalable. We have had a problem with the solution because it cannot integrate with other servers as the other competitors can."

What is most valuable?

The most valuable features of Huawei Wireless are WiFi coverage and ease of use.

For how long have I used the solution?

I have used Huawei Wireless for approximately three years.

What do I think about the stability of the solution?

Huawei Wireless is a liable solution.

What do I think about the scalability of the solution?

Huawei Wireless is not scalable. We have had a problem with the solution because it cannot integrate with other servers as the other competitors can.

How are customer service and support?

The technical support is good from Huawei Wireless.

Which solution did I use previously and why did I switch?

I have used Cisco solutions previously. I have found Cisco to have better durability than Huawei Wireless. However, the price of Huawei Wireless is less expensive and has better coverage.

How was the initial setup?

The initial implementation of Huawei Wireless is not complex.

What's my experience with pricing, setup cost, and licensing?

The price of Huawei Wireless is very good.

What other advice do I have?

I rate Huawei Wireless a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer933312 - PeerSpot reviewer
Senior Software Engineer at a computer software company with 5,001-10,000 employees
Real User
Jan 11, 2022
Easy to install and configure
Pros and Cons
  • "Installation is easy."
  • "Overall, I am satisfied with the solution."
  • "While I am fine with the current licensing price, I would appreciate it to be more cost-effective."

What is our primary use case?

I do not recall which version we are using. 

I utilize the solution for personal internet use, on the Ethernet. 

What needs improvement?

While I am fine with the current licensing price, I would appreciate it to be more cost-effective. 

For how long have I used the solution?

I have been using Huawei Wireless for the past couple of years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I am not in a position to comment on the solution's scalability. 

I do not have plans to increase the usage, as I do not see a need for this. 

How are customer service and support?

We have not been in contact with technical support. 

Which solution did I use previously and why did I switch?

I did not use other solutions prior to the current one. 

How was the initial setup?

Installation is easy. We are not talking about a one-click installation for all. Once installed, a person can configure the solution to his needs. 

What about the implementation team?

I was not involved in hardware installation and have no knowledge of it. This is not handled by me, but by the technicians who visit the site. When it comes to installing software, this we can do on our own by following the instructions. 

The technical team required for the deployment depends on the service provider. 

What's my experience with pricing, setup cost, and licensing?

While I am fine with the current licensing price, I would glad if it were cheaper. 

Extras come with a surcharge, although, as I have not made use of these, I cannot comment on their prices. 

What other advice do I have?

Overall, I am satisfied with the solution. 

I would recommend it to others. My advice would vary with the personal use one wishes to make of the solution. 

I rate Huawei Wireless as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1680213 - PeerSpot reviewer
Infrastructure Project Manager at a manufacturing company with 1,001-5,000 employees
Real User
Sep 28, 2021
Reliable, easy to set up and offers excellent bandwidth
Pros and Cons
  • "The solution is easy to set up."
  • "The solution is very stable; there are no bugs or glitches, it works very well, it does not crash, and the performance is very good, and so far we have not received any complaints or any faulty hardware or anything."
  • "I'd like to see some after-sales support. It's a little bit below the expectations we had."

What is our primary use case?

We primarily use the product for wireless connections for the staff and students on campus. Both of them use it and there is a university hospital as well, which is also covered by the solution.

What is most valuable?

The quality of the product is quite good. 

Stability-wise, it's perfect, as, previously, we had a very old Cisco solution, and we were having some issues. Now, in terms of performance and bandwidth, it's pretty good.

The stability and reliability are good.

The solution is easy to set up.

We have some high-traffic areas, such as auditoriums, and they had high-density APs available. It's been working well.

What needs improvement?

I'd like to see some after-sales support. It's a little bit below the expectations we had.

For how long have I used the solution?

We just deployed it. We replaced an old solution. This is the WiFi 6 solution from Huawei. It's been around eight months since deployment was completed.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It works very well. It doesn't crash. It's reliable and the performance is very good. So far, we have not received any complaints or any faulty hardware or anything. At the moment, everything is good.

What do I think about the scalability of the solution?

This solution is covering the whole campus. We have a large deployment of around, I would say, 5,000 APs, or probably a little bit more.

At the moment, it's just a new deployment. We covered the area that was not covered earlier, for example. In that respect, we've covered all of the scalability options. Maybe in the future, there may be some requirements, however, at the moment, there is no plan to expand usage.

How are customer service and technical support?

Technical support could be better. It's not ideal right now. They are pretty slow to respond. We're not completely satisfied with the level of support on offer.

Which solution did I use previously and why did I switch?

We replaced Cisco with this solution. It was a very old solution. Something like 10 years ago Cisco was implemented and it needed to be replaced. This Huawei solution is based on WiFi 6, which is the latest protocol available for WiFi.

How was the initial setup?

In terms of the initial setup, it wasn't that hard at all. We know the technology, so it wasn't that difficult for us. I wouldn't describe the process as complex. 

It's a campus network. It's a live network. We had some limitations, for example, working only in the nighttime. It took us a while to finish this project due to the fact that, number one, it was a huge undertaking. Also, there were some access issues. There are hundreds of buildings that we covered. Sometimes, therefore, we had physical access issues. There were some delays. It took us around four to five months to complete this project.

What other advice do I have?

We are a Huawei partner and an integrator.

We are using the latest version of the solution.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior System Administrator at WIT
Real User
Dec 18, 2020
It has a very good price and provides value for money
Pros and Cons
  • "The most valuable thing about Huawei Wireless is that it is one of the cheapest WiFi 6 systems. Its price is very nice. The other WiFi systems cost about 15% more."
  • "I would recommend this solution because it has quite a good price, and it provides value for money."
  • "Huawei Wireless has a small technical problem. When you use a power injector, it needs to be specially configured for the switch to which it is connected. It tries to take power not from the power injector but from the switch. The funny thing when you look at it is that you have three switches or maybe four or five that are theoretically capable. However, the port on these switches is disabled. When you connect the access point to a power injector, the access point checks for features from the switch, but on this port, the switch doesn't do power. So, the access point changes these features to energy save mode and cuts off some features, especially WiFi 6. It took me two weeks to find out what's going on and how to mitigate this sort of problem. It is very easy to fix. You need to disable LLDP on the port on which you connect the access point to the power injector. Power injectors aren't quite commonly used, but I have 54 access points, and I have used about 27 power injectors. So, about half of the access points were working at reduced speed, not full speed, for two weeks."
  • "Huawei Wireless has a small technical problem. When you use a power injector, it needs to be specially configured for the switch to which it is connected."

What is our primary use case?

University 3500 users

How has it helped my organization?

Stable and reliable (and FAST! we have graphics department) is essential for us, old WiFi wad EOL 2 years ago.

What is most valuable?

The most valuable thing about Huawei Wireless is that it is one of the cheapest WiFi 6 systems. Its price is very nice. The other WiFi systems cost about 15% more.

What needs improvement?

Huawei Wireless has a small technical problem. When you use a power injector, it needs to be specially configured for the switch to which it is connected. It tries to take power not from the power injector but from the switch. The funny thing when you look at it is that you have three switches or maybe four or five that are theoretically capable. However, the port on these switches is disabled. When you connect the access point to a power injector, the access point checks for features from the switch, but on this port, the switch doesn't do power. So, the access point changes these features to energy save mode and cuts off some features, especially WiFi 6. It took me two weeks to find out what's going on and how to mitigate this sort of problem. It is very easy to fix. You need to disable LLDP on the port on which you connect the access point to the power injector. Power injectors aren't quite commonly used, but I have 54 access points, and I have used about 27 power injectors. So, about half of the access points were working at reduced speed, not full speed, for two weeks.

For how long have I used the solution?

I have been using Huawei Wireless for two months. I am using the latest version.

What do I think about the stability of the solution?

I can't say much about stability at this time. Currently, because of the pandemic, we don't have many people in the building. Normally, we have about a hundred of the devices. Having said that, everything is smooth for those couple of devices that are currently connected to the WiFi. Roaming is important for the WiFi system. Roaming means that when you connect to the WiFi network, you can go five levels up, and you are still connected. You do not need to reconnect at each level and authorize again. A channel's stability is important because if you use 2.4 gigahertz or 5 gigahertz wavelength, it is important that the access point must find the right channel. For the correct or automatic assignment, the channel must work correctly.

What do I think about the scalability of the solution?

It is scalable in my opinion.

How are customer service and technical support?

I have received technical support from Huawei at two levels. Technical support from the Polish reseller of Huawei could be better. Technical support directly from Huawei, not from private resellers, was good. I think currently in Europe, Huawei's technical support is in Romania, and they work fast.

Which solution did I use previously and why did I switch?

Currently performance/price is very good for Huawei

How was the initial setup?

I have been creating and configuring networks for about 25 years, which is a lot of time. I use the basic text interface. Therefore, it isn't a big problem for me to work on the command line. However, for new users who are used to working through GUI, it can be a problem to create the initial configuration. Huawei Wireless has a GUI interface for the configuration, but it is not similar to the text configuration. You can't create a detailed configuration through the GUI. To make some new changes or some new additions, you have to use the text interface.

My deployment was divided into two parts: hardware configuration and software configuration. For hardware deployment or configuration, I had to put access points in the right place. I had 54 access points. I also had to get the cables made for connecting access points, which took about a few weeks. After that, hanging the access points took about a few days, and the software configuration took about three weeks. The basic configuration was done in one week, but after that, we had a problem with the power injectors. Finding the solution and figuring out what's going on with our power injectors took about two weeks. Normally, it can be done in one week.

What's my experience with pricing, setup cost, and licensing?

Its price is very good. This wireless system totally costs about 30,000 euros, and some of the other solutions cost about 45,000 euros. It is a difference of 15,000 euros, which is quite a lot of money.

Which other solutions did I evaluate?

Ruckus, Aruba, Extremenetworks

What other advice do I have?

I would recommend this solution because it has quite a good price, and it provides value for money. Huawei access controller can be located on a WiFi switch. Therefore, you do not need to buy an extra server for putting the access controller. It can go on a switch. 

I have invested in Huawei WiFi systems and their support. I won't buy WiFi systems for the next two years of using this. The software updates are very important for solid WiFi connectivity.

I would rate Huawei Wireless an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Consultant at Osit
Consultant
Jan 9, 2024
A user-friendly that is easy to deploy and offers great support team
Pros and Cons
  • "It is a stable solution...It is a scalable solution."
  • "Price is one of the major problems of the solution, and because of this, our company's customers want to migrate to some other product from Huawei."

What is our primary use case?

My company had deployed the tool for one of the companies operating in the financial sector in the past, and they had no complaints about the product. The past use case of the product showcases its reliability.

Our company currently deals with a customer who wants to switch from Huawei products provided by some vendors, so we are trying to find the closest solution to Huawei.

Our company deals with Huawei Wireless to fulfill our customers' requirements. Customers worry about the prices since products from Huawei are made available in the market at a much higher price than those of its competitors. One of our customers wants to migrate to a cheaper product from Huawei. Even though another vendor approached our company's customers and quoted a different price, they still found it to be a very costly product. Due to our company's customer's request to migrate from Huawei to some other product, our company is forced to look at other products, like Ruckus and Aruba. My company has dealt with the deployment phase of the product.

What needs improvement?

Price is one of the major problems of the solution, and because of this, our company's customers want to migrate to some other product from Huawei. The aforementioned area needs to be considered for improvement.

For how long have I used the solution?

I have experience with Huawei Wireless.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The technical support offered by Huawei is awesome. I have already worked with Huawei's technical team, and it is great. Though the technical team takes time, they are very prompt to respond. As my company only deals with the technical support offered from China, there are some language barriers our company deals with currently.

I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Against Huawei Wireless, my company considers products like Aruba and Ruckus. H3C is also one of Huawei Wireless's competitors in the local market.

How was the initial setup?

My company receives local support to deal with Huawei Wireless's deployment phase.

What other advice do I have?

Apart from price-related issues, the product is excellent.

Huawei Wireless is user-friendly and easy to deploy, and the support and after-sale support matter. So we are very comfortable with the support.

Huawei has its own research and development team across the globe with a good technical network, cloud, and storage, making its management excellent. Huawei offers a big portfolio.

I rate the overall tool a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network consultant at Juniper Solutions Ltd
Real User
Dec 14, 2023
A scalable and easy-to-deploy solution that is simple and easy to use
Pros and Cons
  • "The product is simple and easy to use."
  • "The stability could be improved."

What is our primary use case?

I am deploying the product across the country. It’s for campus Wi-Fi needs. We have switches, wireless controllers, and firewalls.

What is most valuable?

I like the setup. The product is simple and easy to use.

What needs improvement?

The stability could be improved.

For how long have I used the solution?

I am using the solution currently.

What do I think about the stability of the solution?

I rate the tool’s stability an eight out of ten.

What do I think about the scalability of the solution?

The tool is scalable. We have over 1000 users. We have three to four engineers in our technical team.

How was the initial setup?

The setup is easy. It is easier for certified personnel or someone with experience deploying the product. The deployment process depends on our requirements.

What other advice do I have?

I recommend the solution to others. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Huawei Wireless Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
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Buyer's Guide
Download our free Huawei Wireless Report and get advice and tips from experienced pros sharing their opinions.