Actually, we sell the solution to enterprise customers and government entities. So they are using it for their employees, for their Internet connection. So they are using it for their employees, for their internet connection.
Branch Manager at Advanced Technologies
With good features like wireless coverage, and security in place, the tool needs to improve its stability and support
Pros and Cons
- "From an implementation perspective, it's easy. I rate it a nine on a scale of one to ten, where one is a difficult setup, and ten is an easy setup."
- "The ongoing support and ongoing follow-up on customers is an area where the solution lacks."
What is our primary use case?
What is most valuable?
My customers care about a lot of features. So, first of all, the wireless coverage, and secondly, the security. The security makes it secure enough. Also, it can be used to have multiple profiles or VLANs, to create multiple profiles for the users.
The quality of Huawei Wireless is also a good feature since it supports ac and AX, which are the new standards for IEEE.
What needs improvement?
The ongoing support and ongoing follow-up on customers is an area where the solution lacks. Mist, on the other hand, offers good support. So, Huawei somehow has room for improvement in the area of support.
For how long have I used the solution?
It's a long journey, so I have used Huawei Wireless for over ten to twelve years. Though I am a seller of wireless solutions and firewalls, my company has a partnership with Huawei.
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Huawei Wireless
May 2025

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What do I think about the stability of the solution?
If someone wants my suggestion for a wireless solution, and if that person is looking for new features, then Huawei Wireless is a liability. I would tell that person to go for something like Juniper, especially since Juniper has AI features and since it's cloud-based. Huawei Wireless, not performance-wise, but sometimes it hangs.
What do I think about the scalability of the solution?
It is a scalable product. It is the same as Cisco or Fortinet. But again, it's a matter of the performance itself, considering the reliability.
Scalability-wise, I rate the solution a six to seven out of ten.
How are customer service and support?
I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
From an implementation perspective, it's easy. I rate it a nine on a scale of one to ten, where one is a difficult setup, and ten is an easy setup. Regarding the customer experience after installation, taking into consideration the same aforementioned factors on a scale of one to ten, I rate it a six.
Speaking of the time taken for deployment, I would say the solution is controller-based, not ad hoc. The configuration is done centrally by the controller. Regarding deployment, it is not a matter of days since it depends on the number of access points. Specifically, if you are talking about something with more than forty to fifty access points, then it will take two to three days, and if more than that, it will take more days.
One technician and one engineer are needed for deployment.
What's my experience with pricing, setup cost, and licensing?
Price-wise, they are trying to improve since they are going very fast with the research and development to improve speed. So, they are really good. But, I mean, they're trying to cope with the main leaders like Cisco and Ruckus. I would rate them something, like, eight to nine, on a scale of one to ten, where one is cheap, and ten is expensive. The solution is on the expensive side.
What other advice do I have?
I would tell those planning to use the solution to go for a PoC and to see whether it's for their requirement or not because Huawei, in large environments with large numbers of users, may have some issues, but in smaller environments, it will work fine. So if you are able to do a PoC, I would recommend going with it or trying it. Though I'm not a technical guy, I'm hearing from the technical team that there are certain features that you have to configure well regarding speed, rate limit, and all the stuff. So you have to take care of it. Also, you need to take care regarding the country and its regulations along with the dBi for the antenna and increase the values to satisfy customers.
Huawei Wireless has some issues compared to the other vendors in terms of stability and customer experience. Also, the number of tickets in Huawei is more than many other vendors like Juniper or Cisco.
I rate the overall solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Deputy Director at NITDA
More user friendly than its competitors
What is most valuable?
The solution provides cloud-based learning. You need to subscribe. There's no charge for this. Most cloud solutions are about how possible those devices you understand online and things like that.
What needs improvement?
If you can, add what this project is doing, and you can include the Portal. On the interface of the access points, then you can include the host ones.
How are customer service and support?
The technical support from Huawei Wireless is generally good due to its efficiency and effectiveness. Additionally, we have a dedicated data center where we utilize specific tools and resources Huawei provides.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is easy. You can even integrate it with your existing network. So, the vendor is trying to make this easier for the user experience.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive, but it competes in the market.
What other advice do I have?
Huawei is good. They have been in the market for long. It's user-friendly compared to Cisco. We can configure devices more friendly.
Huawei Wireless provides access management control, eliminating the need for additional license agreements to access devices. It includes an inbuilt radio server, which can enhance its functionality.
I work for a company that produces devices, and you would need to use Huawei products, especially in Nigeria, due to factors such as performance, efficiency, support, and cost.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Huawei Wireless
May 2025

Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
Product Manager Huawei at Xweb
If your priority is a good connection and coverage everywhere, as well as providing good scalability, this is the option.
Pros and Cons
- "Huawei Wireless's most valuable feature is smart antenna, a combination of informative capabilities and advanced technology."
- "There could be a console port for demonstration or configuration purposes."
What is our primary use case?
In offices, warehouses and auditoriums, we have tested Huawei APs in different environments always covering and connecting to the devices
How has it helped my organization?
It allows Wi-Fi connections to always be active and there are no interruptions.
No complaints from users
What is most valuable?
Huawei Wireless's most valuable feature is smart antenna, a combination of informative capabilities and advanced technology. It has been a great experience because of its good performance in terms of coverage.
What needs improvement?
Huawei Wireless's could be a console port for demonstration or configuration purposes.
For how long have I used the solution?
I have been using Huawei Wireless for four years.
What do I think about the stability of the solution?
I rate the product's stability a nine out of ten.
What do I think about the scalability of the solution?
We have 80 Huawei Wireless users in our office. I rate its scalability a ten out of ten.
Which solution did I use previously and why did I switch?
Meraki, definitely the coverage is the best
What was our ROI?
The product generates a good return on investment.
What's my experience with pricing, setup cost, and licensing?
The product has a good price. I rate its pricing a ten out of ten.
What other advice do I have?
Huawei's solution is just what is needed for WiFi connectivity, good coverage and no losses. I rate Huawei Wireless a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jan 21, 2025
Flag as inappropriateSenior Software Engineer at a computer software company with 5,001-10,000 employees
Easy to install and configure
Pros and Cons
- "Installation is easy."
- "While I am fine with the current licensing price, I would appreciate it to be more cost-effective."
What is our primary use case?
I do not recall which version we are using.
I utilize the solution for personal internet use, on the Ethernet.
What needs improvement?
While I am fine with the current licensing price, I would appreciate it to be more cost-effective.
For how long have I used the solution?
I have been using Huawei Wireless for the past couple of years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I am not in a position to comment on the solution's scalability.
I do not have plans to increase the usage, as I do not see a need for this.
How are customer service and support?
We have not been in contact with technical support.
Which solution did I use previously and why did I switch?
I did not use other solutions prior to the current one.
How was the initial setup?
Installation is easy. We are not talking about a one-click installation for all. Once installed, a person can configure the solution to his needs.
What about the implementation team?
I was not involved in hardware installation and have no knowledge of it. This is not handled by me, but by the technicians who visit the site. When it comes to installing software, this we can do on our own by following the instructions.
The technical team required for the deployment depends on the service provider.
What's my experience with pricing, setup cost, and licensing?
While I am fine with the current licensing price, I would glad if it were cheaper.
Extras come with a surcharge, although, as I have not made use of these, I cannot comment on their prices.
What other advice do I have?
Overall, I am satisfied with the solution.
I would recommend it to others. My advice would vary with the personal use one wishes to make of the solution.
I rate Huawei Wireless as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network consultant at Juniper Solutions Ltd
A scalable and easy-to-deploy solution that is simple and easy to use
Pros and Cons
- "The product is simple and easy to use."
- "The stability could be improved."
What is our primary use case?
I am deploying the product across the country. It’s for campus Wi-Fi needs. We have switches, wireless controllers, and firewalls.
What is most valuable?
I like the setup. The product is simple and easy to use.
What needs improvement?
The stability could be improved.
For how long have I used the solution?
I am using the solution currently.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten.
What do I think about the scalability of the solution?
The tool is scalable. We have over 1000 users. We have three to four engineers in our technical team.
How was the initial setup?
The setup is easy. It is easier for certified personnel or someone with experience deploying the product. The deployment process depends on our requirements.
What other advice do I have?
I recommend the solution to others. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineering at INNOVATION PARTNER
Easy to manage and stable, but needs better integration capabilities
Pros and Cons
- "The solution is easily managed compared to other wireless solutions."
- "The solution should offer more integration with third-party servers and devices."
What is most valuable?
The handover is seamless whenever the users connect to the access point.
The solution is easily managed compared to other wireless solutions.
What needs improvement?
Technical support needs to be improved.
The solution should offer more integration with third-party servers and devices.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. We have more than 3,000 users on the solution currently, and we do plan to increase usage.
How are customer service and technical support?
Technical support is not great. Whenever I open a case, I don't get any immediate support. You have to wait for at least 24 hours. Once you do get a hold of them, the quality of their suggestions are good. It's the wait time that needs to be fixed. It should be much more immediate for clients.
Which solution did I use previously and why did I switch?
We previously used Cisco wireless. We switched due to a decision made by our management team.
How was the initial setup?
The initial setup is a little bit complex. Sometimes the Huawei access point doesn't support POE. You also need a big team for maintenance. We have 30-40 people, for example.
What's my experience with pricing, setup cost, and licensing?
In comparison to Cisco, the pricing isn't bad.
What other advice do I have?
We're a consultant and support many companies and end-users.
We use the 5060 and 6020 access points, among others. We use the private cloud deployment model for medium-sized companies.
I'd rate the solution seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Infrastructure Project Manager at a manufacturing company with 1,001-5,000 employees
Reliable, easy to set up and offers excellent bandwidth
Pros and Cons
- "The solution is easy to set up."
- "I'd like to see some after-sales support. It's a little bit below the expectations we had."
What is our primary use case?
We primarily use the product for wireless connections for the staff and students on campus. Both of them use it and there is a university hospital as well, which is also covered by the solution.
What is most valuable?
The quality of the product is quite good.
Stability-wise, it's perfect, as, previously, we had a very old Cisco solution, and we were having some issues. Now, in terms of performance and bandwidth, it's pretty good.
The stability and reliability are good.
The solution is easy to set up.
We have some high-traffic areas, such as auditoriums, and they had high-density APs available. It's been working well.
What needs improvement?
I'd like to see some after-sales support. It's a little bit below the expectations we had.
For how long have I used the solution?
We just deployed it. We replaced an old solution. This is the WiFi 6 solution from Huawei. It's been around eight months since deployment was completed.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It works very well. It doesn't crash. It's reliable and the performance is very good. So far, we have not received any complaints or any faulty hardware or anything. At the moment, everything is good.
What do I think about the scalability of the solution?
This solution is covering the whole campus. We have a large deployment of around, I would say, 5,000 APs, or probably a little bit more.
At the moment, it's just a new deployment. We covered the area that was not covered earlier, for example. In that respect, we've covered all of the scalability options. Maybe in the future, there may be some requirements, however, at the moment, there is no plan to expand usage.
How are customer service and technical support?
Technical support could be better. It's not ideal right now. They are pretty slow to respond. We're not completely satisfied with the level of support on offer.
Which solution did I use previously and why did I switch?
We replaced Cisco with this solution. It was a very old solution. Something like 10 years ago Cisco was implemented and it needed to be replaced. This Huawei solution is based on WiFi 6, which is the latest protocol available for WiFi.
How was the initial setup?
In terms of the initial setup, it wasn't that hard at all. We know the technology, so it wasn't that difficult for us. I wouldn't describe the process as complex.
It's a campus network. It's a live network. We had some limitations, for example, working only in the nighttime. It took us a while to finish this project due to the fact that, number one, it was a huge undertaking. Also, there were some access issues. There are hundreds of buildings that we covered. Sometimes, therefore, we had physical access issues. There were some delays. It took us around four to five months to complete this project.
What other advice do I have?
We are a Huawei partner and an integrator.
We are using the latest version of the solution.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Lead Technical Consultant at SiliconST
Straightforward deployment, scalable, and stable
Pros and Cons
- "We can use an access point to broadcast multiple SSIDs, assign dynamic VLANs, and configure dynamic access control lists (ACLs)."
- "I have already integrated the radius system with Cisco and Huawei products, but it can be further improved to be more user-friendly and easier to use."
What is our primary use case?
Huawei Wireless offers multiple features. To best suit the customer environment, I suggest centralized deployment, as opposed to distributed deployment. Through this deployment, one controller monitors all Access Points (APs), allowing the customer to establish a secure tunnel connection with the controller for maximum protection.
What is most valuable?
We can use an access point to broadcast multiple SSIDs, assign dynamic VLANs, and configure dynamic access control lists (ACLs). Additionally, we can also provide antivirus protection and content filtering for further security.
What needs improvement?
I have already integrated the radius system with Cisco and Huawei products, but it can be further improved to be more user-friendly and easier to use.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
As long as there are no loopholes in the network the solution is stable.
What do I think about the scalability of the solution?
Huawei's scalability is rated highly in both the Forrester Wave and Gartner ratings, typically receiving a score of eight out of ten.
How are customer service and support?
I have opened a number of cases concerning various issues, including wireless and Huawei router and switch deployment in another customer environment. I have received good support from the technical team in response to these cases.
How was the initial setup?
The initial setup of the Huawei Wireless environment is straightforward and user-friendly. I deployed the solution in the customer environment within two or three days. After that, the customer had requirements for their success criteria of the POC, which will take another one to two weeks.
What about the implementation team?
We implement the solution for our clients.
What's my experience with pricing, setup cost, and licensing?
Huawei licenses can be for either a one-year up to a five-year period and also apply for the tiers.
What other advice do I have?
I have personally used the Huawei Wireless Solution and deployed it in my customer environment. It has all the features needed and I would rate it an eight out of ten.
I'm currently working as a lead technical consultant, meeting with clients to understand their issues and then providing solutions such as Wi-Fi, wireless, network, and security solutions. Recently, I was able to give a comprehensive overview of a wireless solution, including details and integration with multiple products such as Cisco IOS.
We currently have three clients using the solution and have proposed the solution to several new clients.
I highly recommend Huawei products. As a distributor of Huawei in Pakistan, I can provide insight into why their products are beneficial for customers.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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