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it_user1139547 - PeerSpot reviewer
Network Engineering at INNOVATION PARTNER
Real User
Easy to manage and stable, but needs better integration capabilities
Pros and Cons
  • "The solution is easily managed compared to other wireless solutions."
  • "The solution should offer more integration with third-party servers and devices."

What is most valuable?

The handover is seamless whenever the users connect to the access point.

The solution is easily managed compared to other wireless solutions.

What needs improvement?

Technical support needs to be improved.

The solution should offer more integration with third-party servers and devices.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

The solution is stable.

Buyer's Guide
Huawei Wireless
April 2025
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What do I think about the scalability of the solution?

The solution is scalable. We have more than 3,000 users on the solution currently, and we do plan to increase usage.

How are customer service and support?

Technical support is not great. Whenever I open a case, I don't get any immediate support. You have to wait for at least 24 hours. Once you do get a hold of them, the quality of their suggestions are good. It's the wait time that needs to be fixed. It should be much more immediate for clients.

Which solution did I use previously and why did I switch?

We previously used Cisco wireless. We switched due to a decision made by our management team.

How was the initial setup?

The initial setup is a little bit complex. Sometimes the Huawei access point doesn't support POE. You also need a big team for maintenance. We have 30-40 people, for example.

What's my experience with pricing, setup cost, and licensing?

In comparison to Cisco, the pricing isn't bad.

What other advice do I have?

We're a consultant and support many companies and end-users.

We use the 5060 and 6020 access points, among others. We use the private cloud deployment model for medium-sized companies.

I'd rate the solution seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Technician at Telone Zimbabwe (Pvt) Ltd
Reseller
Can be quickly set up, but cloud integration needs improvement
Pros and Cons
  • "The best feature of Huawei Wireless is the quick and fast setup."
  • "Cloud integration needs to be improved."

What is our primary use case?

Our clients use it for access points.

What is most valuable?

The best feature of Huawei Wireless is the quick and fast setup.

What needs improvement?

Cloud integration needs to be improved.

It would be good if some additional LAN ports were added.

For how long have I used the solution?

We've been dealing with this solution for about four months now.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

In terms of scalability, Huawei Wireless is good.

How are customer service and support?

We are experiencing some challenges in terms of technical support; it's not readily available. They do not resolve issues immediately.

On a scale from one to five, I would rate technical support at three.

Which solution did I use previously and why did I switch?

My clients prefer Huawei Wireless to Cisco because it is cheaper and more readily available. The suppliers for Cisco are not that consistent these days.

How was the initial setup?

The initial setup is straightforward; it's not complex. I would rate it at four on a scale from one to five.

What's my experience with pricing, setup cost, and licensing?

Huawei Wireless is a cheaper solution when you compare it to the cost of other similar solutions. It has one of the most competitive prices out there.

What other advice do I have?

On a scale from one to ten, I would rate Huawei Wireless at seven. It's a delicate product and needs attention.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Huawei Wireless
April 2025
Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
846,617 professionals have used our research since 2012.
reviewer1680213 - PeerSpot reviewer
Infrastructure Project Manager at a manufacturing company with 1,001-5,000 employees
Real User
Reliable, easy to set up and offers excellent bandwidth
Pros and Cons
  • "The solution is easy to set up."
  • "I'd like to see some after-sales support. It's a little bit below the expectations we had."

What is our primary use case?

We primarily use the product for wireless connections for the staff and students on campus. Both of them use it and there is a university hospital as well, which is also covered by the solution.

What is most valuable?

The quality of the product is quite good. 

Stability-wise, it's perfect, as, previously, we had a very old Cisco solution, and we were having some issues. Now, in terms of performance and bandwidth, it's pretty good.

The stability and reliability are good.

The solution is easy to set up.

We have some high-traffic areas, such as auditoriums, and they had high-density APs available. It's been working well.

What needs improvement?

I'd like to see some after-sales support. It's a little bit below the expectations we had.

For how long have I used the solution?

We just deployed it. We replaced an old solution. This is the WiFi 6 solution from Huawei. It's been around eight months since deployment was completed.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It works very well. It doesn't crash. It's reliable and the performance is very good. So far, we have not received any complaints or any faulty hardware or anything. At the moment, everything is good.

What do I think about the scalability of the solution?

This solution is covering the whole campus. We have a large deployment of around, I would say, 5,000 APs, or probably a little bit more.

At the moment, it's just a new deployment. We covered the area that was not covered earlier, for example. In that respect, we've covered all of the scalability options. Maybe in the future, there may be some requirements, however, at the moment, there is no plan to expand usage.

How are customer service and technical support?

Technical support could be better. It's not ideal right now. They are pretty slow to respond. We're not completely satisfied with the level of support on offer.

Which solution did I use previously and why did I switch?

We replaced Cisco with this solution. It was a very old solution. Something like 10 years ago Cisco was implemented and it needed to be replaced. This Huawei solution is based on WiFi 6, which is the latest protocol available for WiFi.

How was the initial setup?

In terms of the initial setup, it wasn't that hard at all. We know the technology, so it wasn't that difficult for us. I wouldn't describe the process as complex. 

It's a campus network. It's a live network. We had some limitations, for example, working only in the nighttime. It took us a while to finish this project due to the fact that, number one, it was a huge undertaking. Also, there were some access issues. There are hundreds of buildings that we covered. Sometimes, therefore, we had physical access issues. There were some delays. It took us around four to five months to complete this project.

What other advice do I have?

We are a Huawei partner and an integrator.

We are using the latest version of the solution.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Team Lead for Tech Support at WSI
Reseller
Top 5
Controllers come inside the switches but needs to include a captive portal
Pros and Cons
  • "Huawei Wireless has controllers inside the switches."
  • "The solution needs to include a captive portal."

What is most valuable?

Huawei Wireless has controllers inside the switches. 

What needs improvement?

The solution needs to include a captive portal. 

For how long have I used the solution?

I have been working with the solution for seven years. 

What do I think about the stability of the solution?

I rate Huawei Wireless' stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate the product's scalability a ten out of ten. 

How was the initial setup?

I rate Huawei Wireless's deployment a seven out of ten. It takes around 30 minutes to complete. Professionals can do it faster and complete it in 15 minutes. One person is enough to handle the deployment. 

What's my experience with pricing, setup cost, and licensing?

I rate Huawei Wireless' pricing a five out of ten. 

What other advice do I have?

Our clients are enterprise businesses. I rate the solution a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Adil Ahmed Khan - PeerSpot reviewer
Lead Technical Consultant at SiliconST
Real User
Straightforward deployment, scalable, and stable
Pros and Cons
  • "We can use an access point to broadcast multiple SSIDs, assign dynamic VLANs, and configure dynamic access control lists (ACLs)."
  • "I have already integrated the radius system with Cisco and Huawei products, but it can be further improved to be more user-friendly and easier to use."

What is our primary use case?

Huawei Wireless offers multiple features. To best suit the customer environment, I suggest centralized deployment, as opposed to distributed deployment. Through this deployment, one controller monitors all Access Points (APs), allowing the customer to establish a secure tunnel connection with the controller for maximum protection.

What is most valuable?

We can use an access point to broadcast multiple SSIDs, assign dynamic VLANs, and configure dynamic access control lists (ACLs). Additionally, we can also provide antivirus protection and content filtering for further security.

What needs improvement?

I have already integrated the radius system with Cisco and Huawei products, but it can be further improved to be more user-friendly and easier to use.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

As long as there are no loopholes in the network the solution is stable.

What do I think about the scalability of the solution?

Huawei's scalability is rated highly in both the Forrester Wave and Gartner ratings, typically receiving a score of eight out of ten.

How are customer service and support?

I have opened a number of cases concerning various issues, including wireless and Huawei router and switch deployment in another customer environment. I have received good support from the technical team in response to these cases.

How was the initial setup?

The initial setup of the Huawei Wireless environment is straightforward and user-friendly. I deployed the solution in the customer environment within two or three days. After that, the customer had requirements for their success criteria of the POC, which will take another one to two weeks.

What about the implementation team?

We implement the solution for our clients.

What's my experience with pricing, setup cost, and licensing?

Huawei licenses can be for either a one-year up to a five-year period and also apply for the tiers.

What other advice do I have?

I have personally used the Huawei Wireless Solution and deployed it in my customer environment. It has all the features needed and I would rate it an eight out of ten.

I'm currently working as a lead technical consultant, meeting with clients to understand their issues and then providing solutions such as Wi-Fi, wireless, network, and security solutions. Recently, I was able to give a comprehensive overview of a wireless solution, including details and integration with multiple products such as Cisco IOS.

We currently have three clients using the solution and have proposed the solution to several new clients.

I highly recommend Huawei products. As a distributor of Huawei in Pakistan, I can provide insight into why their products are beneficial for customers.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1360719 - PeerSpot reviewer
System and Network Engineer at a tech services company with 1,001-5,000 employees
Real User
Responsive support, feature rich, and easy setup
Pros and Cons
  • "All of the features are valuable in Huawei Wireless."
  • "Huawei Wireless can improve the signal, sometimes it becomes weak."

What is our primary use case?

Huawei Wireless is used for networking. We use it for a university.

What is most valuable?

All of the features are valuable in Huawei Wireless.

What needs improvement?

Huawei Wireless can improve the signal, sometimes it becomes weak.

For how long have I used the solution?

I have been using Huawei Wireless for approximately three years.

What do I think about the stability of the solution?

Huawei Wireless is stable.

What do I think about the scalability of the solution?

We have approximately 800 users on our campus and the WiFi from Huawei Wireless is working fine.

How are customer service and support?

Their technical support is very good from Huawei Wireless. They respond on time when giving feedback. They quickly solve problems if there is one.

We have five years of support service from Huawei Wireless in our contract. They are actively engaged in our system and they diagnose anything to see if they can find an issue.

How was the initial setup?

The initial setup of Huawei Wireless was easy.

What about the implementation team?

We have the SLA with Huawei, and Huawei engages its technical team. They are deployed as resident engineers in our university and solve problems because we pay them in the contract.

We have a team of 10 working on Huawei Wireless.

What's my experience with pricing, setup cost, and licensing?

The price of Huawei Wireless is reasonable. The licenses are active, and everything is working fine as per the license agreement.

What other advice do I have?

My advice to others is if you are going to choose Huawei Wireless, you need to check the quality of the solution. There are some issues with the strength of signals, it can get weak without any reason. If we compare this with the Cisco solutions, they do not have this issue.

I rate Huawei Wireless an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SYED BUKHARI - PeerSpot reviewer
Co-Founder at DATADISTINCT
Real User
Top 10
Extremely competitive pricing with good stability and speed
Pros and Cons
  • "The solution offers very good value for money."
  • "They should actually first test the equipment thoroughly and then launch it. Sometimes, things come out too soon, before they are ready."

What is most valuable?

The solution offers very good value for money. The access points on offer are very comparable to what is on the market, and it comes in at a much cheaper price.

The speed of the solution is good.

The stability is great so far.

We've found the scalability to be quite good.

What needs improvement?

They should actually first test the equipment thoroughly and then launch it. Sometimes, things come out too soon, before they are ready. What happens is they launch too early, and then a problem is found and they have to fix it and the client gets very annoyed.

The initial setup is a bit complex.

The configuration is not that easy. Specifically, using the GUI interface is quite difficult to understand.

For how long have I used the solution?

I've been working with the solution for about six months or so.

What do I think about the stability of the solution?

The stability of the solution is very good. It doesn't have bugs or glitches. It doesn't crash or freeze. It's pretty reliable.

What do I think about the scalability of the solution?

The solution can scale well. A company shouldn't have any issues with expanding the solution.

Typically, our clients are small and medium-sized organizations.

How are customer service and technical support?

Technical support is quite good. I'd rate them at an eight out of ten. We're mostly satisfied with the level of support we receive.

While the response is great, occasionally, the competency isn't there.

Which solution did I use previously and why did I switch?

We also use Cisco. We're partners with them as well.

We've used Aruba, however, I find the solution quite bad.

How was the initial setup?

The initial setup is pretty complex. It's not exactly straightforward.

The configuration process is not so easy and the GUI is a bit difficult, which makes it a bit harder than it needs to be.

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive at all. It's very reasonable and very competitive.

What other advice do I have?

We are Huawei and Cisco partners and we're an IT company.

I'd recommend the solution to others. I'd rate the product eight out of ten. If the setup was easier I'd likely rate it higher.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Account Manager at 3Corp Technology
Real User
Top 10
Good stability and easy initial setup process
Pros and Cons
  • "It provides high-speed network connections."
  • "They should include more security features in the solution."

What is our primary use case?

We use the solution for providing internet access to cell phones and other smart devices in our organization.

How has it helped my organization?

The solution offers us secure, stable, and high-speed connections.

What is most valuable?

The solution's most valuable feature is coverage.

What needs improvement?

They should include more security features in the solution.

For how long have I used the solution?

We have been using the solution for three years.

What do I think about the stability of the solution?

I rate the solution's stability as a nine.

What do I think about the scalability of the solution?

We have around 100 solution users in our organization. I rate its scalability as a nine.

How was the initial setup?

The solution's initial setup was straightforward.

What was our ROI?

The solution's ROI is worth it.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is reasonable.

What other advice do I have?

The solution is excellent and generates a good return on investment. I rate it as a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: April 2025
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Buyer's Guide
Download our free Huawei Wireless Report and get advice and tips from experienced pros sharing their opinions.