My company had deployed the tool for one of the companies operating in the financial sector in the past, and they had no complaints about the product. The past use case of the product showcases its reliability.
Our company currently deals with a customer who wants to switch from Huawei products provided by some vendors, so we are trying to find the closest solution to Huawei.
Our company deals with Huawei Wireless to fulfill our customers' requirements. Customers worry about the prices since products from Huawei are made available in the market at a much higher price than those of its competitors. One of our customers wants to migrate to a cheaper product from Huawei. Even though another vendor approached our company's customers and quoted a different price, they still found it to be a very costly product. Due to our company's customer's request to migrate from Huawei to some other product, our company is forced to look at other products, like Ruckus and Aruba. My company has dealt with the deployment phase of the product.
Price is one of the major problems of the solution, and because of this, our company's customers want to migrate to some other product from Huawei. The aforementioned area needs to be considered for improvement.
I have experience with Huawei Wireless.
It is a scalable solution.
The technical support offered by Huawei is awesome. I have already worked with Huawei's technical team, and it is great. Though the technical team takes time, they are very prompt to respond. As my company only deals with the technical support offered from China, there are some language barriers our company deals with currently.
I rate the technical support a nine out of ten.
Against Huawei Wireless, my company considers products like Aruba and Ruckus. H3C is also one of Huawei Wireless's competitors in the local market.
My company receives local support to deal with Huawei Wireless's deployment phase.
Apart from price-related issues, the product is excellent.
Huawei Wireless is user-friendly and easy to deploy, and the support and after-sale support matter. So we are very comfortable with the support.
Huawei has its own research and development team across the globe with a good technical network, cloud, and storage, making its management excellent. Huawei offers a big portfolio.
I rate the overall tool a ten out of ten.