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Technical Consultant at Osit
Consultant
Top 20
A user-friendly that is easy to deploy and offers great support team
Pros and Cons
  • "It is a stable solution...It is a scalable solution."
  • "Price is one of the major problems of the solution, and because of this, our company's customers want to migrate to some other product from Huawei."

What is our primary use case?

My company had deployed the tool for one of the companies operating in the financial sector in the past, and they had no complaints about the product. The past use case of the product showcases its reliability.

Our company currently deals with a customer who wants to switch from Huawei products provided by some vendors, so we are trying to find the closest solution to Huawei.

Our company deals with Huawei Wireless to fulfill our customers' requirements. Customers worry about the prices since products from Huawei are made available in the market at a much higher price than those of its competitors. One of our customers wants to migrate to a cheaper product from Huawei. Even though another vendor approached our company's customers and quoted a different price, they still found it to be a very costly product. Due to our company's customer's request to migrate from Huawei to some other product, our company is forced to look at other products, like Ruckus and Aruba. My company has dealt with the deployment phase of the product.

What needs improvement?

Price is one of the major problems of the solution, and because of this, our company's customers want to migrate to some other product from Huawei. The aforementioned area needs to be considered for improvement.

For how long have I used the solution?

I have experience with Huawei Wireless.

What do I think about the stability of the solution?

It is a stable solution.

Buyer's Guide
Huawei Wireless
July 2025
Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
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What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The technical support offered by Huawei is awesome. I have already worked with Huawei's technical team, and it is great. Though the technical team takes time, they are very prompt to respond. As my company only deals with the technical support offered from China, there are some language barriers our company deals with currently.

I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Against Huawei Wireless, my company considers products like Aruba and Ruckus. H3C is also one of Huawei Wireless's competitors in the local market.

How was the initial setup?

My company receives local support to deal with Huawei Wireless's deployment phase.

What other advice do I have?

Apart from price-related issues, the product is excellent.

Huawei Wireless is user-friendly and easy to deploy, and the support and after-sale support matter. So we are very comfortable with the support.

Huawei has its own research and development team across the globe with a good technical network, cloud, and storage, making its management excellent. Huawei offers a big portfolio.

I rate the overall tool a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Account Manager at 3Corp Technology
Real User
Good stability and easy initial setup process
Pros and Cons
  • "It provides high-speed network connections."
  • "They should include more security features in the solution."

What is our primary use case?

We use the solution for providing internet access to cell phones and other smart devices in our organization.

How has it helped my organization?

The solution offers us secure, stable, and high-speed connections.

What is most valuable?

The solution's most valuable feature is coverage.

What needs improvement?

They should include more security features in the solution.

For how long have I used the solution?

We have been using the solution for three years.

What do I think about the stability of the solution?

I rate the solution's stability as a nine.

What do I think about the scalability of the solution?

We have around 100 solution users in our organization. I rate its scalability as a nine.

How was the initial setup?

The solution's initial setup was straightforward.

What was our ROI?

The solution's ROI is worth it.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is reasonable.

What other advice do I have?

The solution is excellent and generates a good return on investment. I rate it as a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Huawei Wireless
July 2025
Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.
Miar Ahmad - PeerSpot reviewer
Software Engineer at Inspire for Solutions Development
Real User
Simple installation and good support
Pros and Cons
  • "The most valuable feature of the solution is its simplicity."
  • "The solution could be easier to use."

What is our primary use case?

I am using Huawei Wireless for WiFi access in my home.

What is most valuable?

The most valuable feature of the solution is its simplicity.

What needs improvement?

The solution could be easier to use.

For how long have I used the solution?

I have been using Huawei Wireless for years.

How are customer service and support?

Using the support was a good experience.

Which solution did I use previously and why did I switch?

I tried other solutions but they were not very stable.

How was the initial setup?

The setup of the solution was simple. It took approximately one hour. The setup can be done by one person.

What about the implementation team?

My ISP come to my house and installed the solution.

What was our ROI?

Huawei Wireless was a good investment.

What's my experience with pricing, setup cost, and licensing?

I pay monthly for the solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Team Lead for Tech Support at WSI
Reseller
Top 5
Controllers come inside the switches but needs to include a captive portal
Pros and Cons
  • "Huawei Wireless has controllers inside the switches."
  • "The solution needs to include a captive portal."

What is most valuable?

Huawei Wireless has controllers inside the switches. 

What needs improvement?

The solution needs to include a captive portal. 

For how long have I used the solution?

I have been working with the solution for seven years. 

What do I think about the stability of the solution?

I rate Huawei Wireless' stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate the product's scalability a ten out of ten. 

How was the initial setup?

I rate Huawei Wireless's deployment a seven out of ten. It takes around 30 minutes to complete. Professionals can do it faster and complete it in 15 minutes. One person is enough to handle the deployment. 

What's my experience with pricing, setup cost, and licensing?

I rate Huawei Wireless' pricing a five out of ten. 

What other advice do I have?

Our clients are enterprise businesses. I rate the solution a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Huawei Wireless Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
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Buyer's Guide
Download our free Huawei Wireless Report and get advice and tips from experienced pros sharing their opinions.