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IBM Public Cloud pros and cons

Vendor: IBM

3.9 out of 5

18 reviews
83% willing to recommend

Pros & Cons summary

IBM Public Cloud excels with streamlined deployment, scalability, robust AI integrations, and analytics for environment management. Users appreciate its user control with custom hardware and servers, combined with exceptional customer support. However, deployment complexity, insufficient documentation, and subpar connectivity challenge users. Pricing and performance enhancers are areas for improvement, potentially impacting competition. Despite these challenges, its integration ease and personalized service stand out, attracting tech buyers seeking advanced cloud solutions.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

The price of IBM Cloud is considered valuable and more affordable than competitors.

IBM Cloud offers excellent availability and good customer support.

Flexibility is highlighted by the ability to order customized hardware and easy scalability.

IBM Cloud excels in creating serverless functions and offers fewer data transfer restrictions compared to AWS.

AI integrations and robust analytics tools provide complete visibility into environments and infrastructure.

CONS

IBM Public Cloud needs more autonomy to allow for increased job capacity and improved deployment processes.

A lack of support and inadequate documentation hinders the experience for IBM Public Cloud users.

Improving the security measures is necessary for IBM Public Cloud.

The initial setup and pricing models of IBM Public Cloud could benefit from improvement.

IBM Public Cloud's connectivity and speed are noticeably lower compared to competitive offerings.

IBM Public Cloud Pros review quotes

Premnath Jaganathan

Product Manager at Uop Ipl

May 13, 2025

I am very much satisfied with the technical support team at IBM Public Cloud.

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Junior Cloud Engineer at Wanclouds

Jul 25, 2024

It provides robust analytics and management tools to give customers complete visibility into their environment and infrastructure.

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Cloud Solution Engineer at Wanclouds

Jun 8, 2023

The beauty of cloud service providers, especially public cloud service providers, is that they are scalable every time when you need them because their payment model is pay-as-you-go.

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IBM Public Cloud

Free Report: IBM Public Cloud Reviews and More

Learn what your peers think about IBM Public Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

893,221 professionals have used our research since 2012.

Shivakumar Kuppannan

Founder & CEO at Star Systems India Private Limited

Feb 3, 2023

An advantage of IBM Public Cloud is the bare metal server. We can take the bare metal server. It's not shared with anyone. We can deploy our applications without sharing them with anyone. That is an advantage of IBM Public Cloud.

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Carlos Bittrich

Technology Advisor at Fabrik

Jun 27, 2022

It is a scalable product. You can scale it up and down.

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HT

CTO at a tech services company with 11-50 employees

May 10, 2022

What I like most in IBM Public Cloud is how easy it is to create serverless functions. They are called IBM functions, but in AWS, they are called Lambda functions. Those are pretty standard, and another thing I like the most is that you have fewer restrictions on the amount of data you can transfer across those functions. IBM Public Cloud is way more flexible than AWS. I also like that IBM Public Cloud is pretty straightforward to integrate. As long as you have all the tools IBM provides you, getting everything up and running is straightforward.

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Subject Matter Expert - Data Network at Mphasis

Jun 8, 2020

One of the features that I really like about IBM Cloud is the flexibility where you can order your own hardware.

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reviewer1876389

Director - Automation Solutions at a tech consulting company with 11-50 employees

Sep 29, 2023

The most valuable feature of IBM Public Cloud is the AI integrations.

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IT Architect at a tech vendor with 10,001+ employees

Aug 22, 2022

It's straightforward, has a good environment and is cost-effective.

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reviewer1406874

Consultant at a educational organization with 11-50 employees

Jul 11, 2021

I've found the stability to be excellent. The performance is good.

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Show 8 more reviews (out of 18)

IBM Public Cloud Cons review quotes

Premnath Jaganathan

Product Manager at Uop Ipl

May 13, 2025

The connectivity and speed of IBM Public Cloud are much lower compared to the competition.

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Junior Cloud Engineer at Wanclouds

Jul 25, 2024

Support could be improved.

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Cloud Solution Engineer at Wanclouds

Jun 8, 2023

Recently, we just faced some issues with the operating system due to the end of life of CentOS 6...So, then the client wanted to try it out under AWS instead of IBM. In short, it has some complexities.

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IBM Public Cloud

Free Report: IBM Public Cloud Reviews and More

Learn what your peers think about IBM Public Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

893,221 professionals have used our research since 2012.

Shivakumar Kuppannan

Founder & CEO at Star Systems India Private Limited

Feb 3, 2023

Normally, for any cloud, we get a lot of information on the web, but that is missing in the case of IBM Public Cloud. We need some technical support documents. That is the only thing missing in IBM Public Cloud.

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Carlos Bittrich

Technology Advisor at Fabrik

Jun 27, 2022

While they have about 99% of what we need, the only exception, perhaps, was the push notification feature that was discontinued. They delayed the replacement product.

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HT

CTO at a tech services company with 11-50 employees

May 10, 2022

An area for improvement in IBM Public Cloud is getting up-to-date information on how to set up everything. It's hard to find new documentation.

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Subject Matter Expert - Data Network at Mphasis

Jun 8, 2020

There is not a lot of support for this solution, which is something that needs to be improved.

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reviewer1876389

Director - Automation Solutions at a tech consulting company with 11-50 employees

Sep 29, 2023

The solution’s pricing could be improved.

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IT Architect at a tech vendor with 10,001+ employees

Aug 22, 2022

It will be challenging to implement if you do not have any experience.

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reviewer1406874

Consultant at a educational organization with 11-50 employees

Jul 11, 2021

The product should offer more computing, similar to Amazon.

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Show 8 more reviews (out of 18)

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Product Categories

Product Categories

Popular Comparisons

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Amazon AWS vs IBM Public Cloud

Microsoft Azure vs IBM Public Cloud

Red Hat OpenShift vs IBM Public Cloud

VMware Tanzu Platform vs IBM Public Cloud

Google Cloud vs IBM Public Cloud

Oracle Cloud Infrastructure (OCI) vs IBM Public Cloud

Salesforce Platform vs IBM Public Cloud

SAP Business Technology Platform vs IBM Public Cloud

Pivotal Cloud Foundry vs IBM Public Cloud

Heroku vs IBM Public Cloud

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See all alternatives

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