Kaspersky Endpoint Detection and Response Expert Reviews

We are using it to protect our user end. For the server-side, we are using Trend Micro.

It is easy to manage. 

The initial setup is simple. 

It is stable. 

We have local support available to us.

I could be covering more devices, for example, the XDR. If it covered more products, it would improve the XDR.

I've been using the solution for three to four years. 

It is stable and reliable. 

We are not facing any major issues regarding the protection of the endpoints. There are no bugs or glitches. It doesn't crash or freeze.

Around 2,000 people use the solution. We do not plan to increase usage.

We have a local company here in Pakistan that we get support from.

We also use Trend Micro.

The initial implementation process is easy and very straightforward. It's not overly complex. It only takes one to two days to handle the complete deployment.

I'm not sure about how the licensing works. It may be per user. I'm not certain. 

I'm not sure which version of the solution we're using. I don't have that information. 

I'm not directly using this Kaspersky solution. The other team is managing the solution, and that's why I don't have much personal experience. I do not manage it directly.

I'd recommend the solution to other users and companies. 

I'd rate the product seven out of ten.

We use Kaspersky Endpoint Detection and Response for threat protection.

Kaspersky Endpoint Detection and Response has helped our company in many ways. Since we have been using this solution has have not had issues compared to other solutions we have used.

The most valuable features of Kaspersky Endpoint Detection and Response are all the features. The features have all helped us and most recently malware has been an issue in our company and malware protection has been effective. 

Kaspersky Endpoint Detection and Response should continue to improve its protection while adapting to the changing threat ecosystems. Having more advanced features would be a benefit.

I have been using Kaspersky Endpoint Detection and Response for approximately four years.

The stability of Kaspersky Endpoint Detection and Response is good.

Kaspersky Endpoint Detection and Response is scalable.

We have approximately 250 end-user accounts with ten servers using this solution. we have a combination of people using the solutions, such as IT specialists, business users, operation staff, marketing personnel, marketing team, compliance officers, finance, and general IT personnel.

Next year, we will look at the number of new users, and what's required for the company. The company is in the process of improving the business, opening more and more branches in Ireland. There are another 30 to 40 users to be added to the package in the future.

The support we are receiving from Kaspersky Endpoint Detection and Response has been very good.

We were previously using ESET Antivirus and we were having a lot of problems. Since we migrated to Kaspersky Endpoint Detection and Response we have been protected very well.

Kaspersky Endpoint Detection and Response has a simple setup. We deployed the solution in approximately one day.

We have a separate server receiving day-to-day, updates and patches. Then we have in Ireland, a branch network where it is connected. We have an agent server that is connected to the main server. From the main server, it pushes the day-to-day update to the particular agent server. From the agent server, it will push to the endpoint user devices.

We used a vendor support team of two people and our IT team of two for the implementation of the solution.

I have not quantified the ROI. However, I was using another solution previously with a potential for user data loss and now I do not experience this. We have been clean since we have been using Kaspersky Endpoint Detection and Response and in this sense, we have received a return on investment benefit.

There is an annual license to use Kaspersky Endpoint Detection and Response. The price overall is a bit expensive when compared to other solutions. There are not any additional fees other than the license.

I rate the price of Kaspersky Endpoint Detection and Response a three out of five.

We did evaluate other solutions before choosing Kaspersky Endpoint Detection and Response.

I would recommend others to use this solution.

I rate Kaspersky Endpoint Detection and Response an eight out of ten.

I cannot give a security solution a ten out of ten because the threat stage is always changing and the protection could fail at any time. There is always room for improvement.

We are using Kaspersky Endpoint Detection and Response for protecting our clients and our systems from digital threats. For example, our operating systems.

The most valuable features of Kaspersky Endpoint Detection and Response are the threat detection technologies, and activity monitoring and support tools. Additionally, the port and USB security, and antivirus are effective.

The installation process could be more streamlined.

I have been using Kaspersky Endpoint Detection and Response for approximately four years.

Kaspersky Endpoint Detection and Response is stable.

The solution is scalable. We are able to upgrade modules and we have not had any problems.

The initial setup of Kaspersky Endpoint Detection and Response is simple but the time of installation could be quicker. We set up our Kaspersky Endpoint Detection and Response server and our clients installed it on their end.

We have been satisfied with the license of the solution.

I rate Kaspersky Endpoint Detection and Response a nine out of ten.

We primarily use the product as a security solution. We use it to protect the company's inner resources to ensure secure access to endpoints by only authorized users. We make sure only the right person can access the right resource.

The product is very easy to use. 

The solution is stable and reliable. 

It can scale well. 

The solution is expensive. It would be ideal if they could lower the costs. 

I've been using the solution for two years.

This is a stable solution. There aren't bugs or glitches. It doesn't crash or freeze. It is reliable. 

This is a scalable product. We can expand it as needed. 

We have around 100 users on the product.

As we increase personnel, we will increase usage. 

Typically, our technical teams deal with issues. I've never dealt with technical support from Kaspersky directly.

We did not use a different solution in the past.

The initial setup was handled by our technical team. I was not a part of the initial implementation process. 

We had an internal technical team handle the setup. I don't have many details about the process. 

We pay a yearly fee for the licensing of the product. We find it to be expensive, however, we need to use it as we need the security it provides. 

We are using the updated version of the solution, however, I'm not sure which version number we are on. 

I'd recommend the solution to other users. 

I would rate the product eight out of ten. We are happy with its capabilities in general. 

I mainly use EDR to scan publicly-hosted servers and ensure they get automatically segregated upon detection of any threat.

Version 14.0 comes with an SQL database, which gives great flexibility on control, reviewing logs, and viewing history.

There are some issues with EDR's web policy blocking sites that are marked as exceptions. Also, recently, some policies have been getting disabled automatically. In the next release, EDR should include a web plugin.

I've been using EDR for two years.

We haven't had any issues with EDR's stability and have had full uptime over the last two years.

EDR is scalable - we've used it for 500 workstations.

Kaspersky have stopped providing free support, and their default support is only available on weekdays.

If you have all the installers downloaded and prerequisites ready, EDR can be deployed within an hour or two.

EDR is priced on the cheaper side. Licensing for EDR is available on a yearly basis for around 80 SAR a year.

EDR is a very good tool that can be used for a large user base without lag. I would rate EDR eight out of ten.

Our company uses the solution to provide security protection for clients in higher education and in the Ethiopian financial industry such as bankers and microfinance. 

The solution provides high-end security that is critical for financial institutions and bankers. 

The interface is intuitive with no issues. 

Documentation needs to be simplified and improved so that it provides good product awareness for end users like the documentation provided by CheckPoint. 

Vouchers and training should be offered to enhance the solution's reachability. Certification exams should be accessible and priced reasonably. 

I have been using the solution for one year. 

The solution is stable. 

The solution is scalable. 

Technical support is good and provides well-documented materials. 

The setup and installation are not complicated. 

Our company implements the solution for customers. 

The solution is expensive in comparison to CheckPoint and Fortinet. 

Our company purchased a three-year license that included a warranty and technical support. 

Our company is moving to CheckPoint because we are the only premium partners in East Africa so that increases our market value.

We also like FortiEDR for endpoint securities. 

I recommend trying the solution because of its security sensitivities. 

I rate the solution a seven out of ten. 

Clients are using this product to protect their desktops and laptops and to respond adequately when some vulnerabilities are detected as exploited.

We like the automated change of policies, given some scenarios. It is wonderful. You can rely upon your automated policies being activated if you need to. If you are under attack, or maybe some ransomware is spreading across your network, and you want your endpoints to become more secure given that threat, you get good protection. It's maybe the most important feature of Kaspersky Endpoint Detection and Response.

It's easy to set up. 

The solution is scalable.

It's easy to manage and monitor the endpoints. 

I would like better integration with other products. For example, I would like to have another view in SolarWinds or Datadog. Integration is not easy. I'd like it to be simplified. 

We do not need any additional features. 

The business plan maybe could be improved. They need to change the way they sell the product. They could be better friends with their partners. A partner is not somebody who sells this product. It is usually somebody who manages this product for the end user or the end company that is predicting the assets. The role that a partner plays in this interaction is very important. They need to work to build that relationship to benefit the solution and the client. They should also offer better margins.

We've been dealing with the solution since 2019. It's been around three years. 

It is a very stable solution. The most important thing about stability is not if the product runs or stops running, it is the time window you need to be prepared for new threats. They offer good protection, which makes the product very stable. Kaspersky's usually the first in distributing the indicators of compromise of the newest threats.

The solution can scale well.  It is easy to deploy and manage a large number of endpoints running just a few tasks. You are very aware of what is happening with the threats in your institution. There's a lot of visibility.

Technical support can be improved. When you need support, when you call for support, and you present the evidence in a ticket, they always come back with more questions. They ask you for more evidence, and you have to go and collect it. You get to a point where you want to say, "Oh, just forget it, I don't need more support from you. You always ask me for more, more, more data." 

I would like to see a solution. I don't want to do all of this legwork and not get any help. 

Neutral

The console is very easy. The deployment is easy as well. If you have an active directory or something like that, or if you have previously installed the Kaspersky network agent, it's quite simple. If not, even if you don't have any of those, maybe if you have some software policy to deploy over your assets, it should also be easy. Otherwise, you have to go endpoint by endpoint running the agents. That can take time.

The maintenance is pretty straightforward. If I have 5,000 endpoints, I need one engineer to handle the console installation for, maybe a week's worth of work. The endpoints could take two or three people to deploy in the company. If you can centralize the deployment, it will only take two or three days for one engineer to handle the setup.

I don't have any details in regard to ROI. 

We are a partner of Kaspersky.

We always work with the latest version of the solution.

It's a wonderful product if you have a proper partner to handle it. If you let the product run by itself, by itself, it won't protect you. You need someone on this product with a hand on it every day, checking policies and seeing how it works. That's the only way to be protected from threats.

I'd rate the solution nine out of ten. 

We mainly use this solution for end user data protection, and cloud security.

We particularly appreciate how scalable this solution is, as we often need to increase our end-user numbers.

The license prices for this solution are quite high.

We have been using this solution for four years.

We have found this solution to be easily and quickly scalable.

The technical support for this solution are very quick to respond when we raise issues with them.

We were using a different product previously, but switched to this solution because it has all of the features that we require.

The initial setup for this product was very straightforward. However, deployment times will vary, depending on which client we are working with, and their particular requirements.

I would rate this solution a nine out of ten.