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Said TAZI - PeerSpot reviewer
Head of IT Department at BAG Spa
Real User
Secure, reliable, and helpful support
Pros and Cons
  • "The most valuable feature of Kaspersky Endpoint Detection and Response is security. It has better security than other solutions, such as Symantec."
  • "Kaspersky Endpoint Detection and Response could improve some issues and add new security files."

What is most valuable?

The most valuable feature of Kaspersky Endpoint Detection and Response is security. It has better security than other solutions, such as Symantec.

What needs improvement?

Kaspersky Endpoint Detection and Response could improve some issues and add new security files.

For how long have I used the solution?

I have been using Kaspersky Endpoint Detection and Response for approximately two years.

What do I think about the stability of the solution?

The stability of Kaspersky Endpoint Detection and Response is good.

Buyer's Guide
Kaspersky Endpoint Detection and Response Expert
September 2025
Learn what your peers think about Kaspersky Endpoint Detection and Response Expert. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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What do I think about the scalability of the solution?

Kaspersky Endpoint Detection and Response is scalable.

We have approximately 220 people using this solution in my company.

How are customer service and support?

Kaspersky Endpoint Detection and Response has good support.

Which solution did I use previously and why did I switch?

I have used previously used Symantec. However, Kaspersky Endpoint Detection and Response has better usability than Symantec. We choose  Kaspersky Endpoint Detection and Response because it fits the needs of our company more.

How was the initial setup?

The implementation of Kaspersky Endpoint Detection and Response was simple. It took approximately 15 days to complete across the company.

What was our ROI?

We have not seen a return on investment at this point.

What's my experience with pricing, setup cost, and licensing?

The price of Kaspersky Endpoint Detection and Response is in the middle range compared to competitors. The pricing model is based on the users using the solutions. The cost for us is approximately 2200 Algerian dinars. The price of the solution could be reduced.

What other advice do I have?

I rate Kaspersky Endpoint Detection and Response an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Roymell Santos - PeerSpot reviewer
ICT Officer at Intelligent Skincareinc Inc.
Real User
Top 5Leaderboard
Excellent basic protection from malware and viruses
Pros and Cons
  • "EDR's most valuable feature is its basic protection from malware and viruses."
  • "Kaspersky EDR lacks protection from recent ransomware."

What is our primary use case?

I mainly use Kaspersky EDR for BIOS protection.

What is most valuable?

EDR's most valuable feature is its basic protection from malware and viruses.

What needs improvement?

Kaspersky EDR lacks protection from recent ransomware. Because of this, we're looking into switching from EDR to another security solution.

For how long have I used the solution?

I've been using Kaspersky EDR for two to three years.

What do I think about the stability of the solution?

EDR is stable.

What do I think about the scalability of the solution?

EDR is scalable.

How was the initial setup?

The initial setup was easy - I would rate the ease as four out of five.

What's my experience with pricing, setup cost, and licensing?

The license for EDR costs about 1,000 pesos per user. I would rate the pricing as four out of five.

What other advice do I have?

I would rate Kaspersky EDR as eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Kaspersky Endpoint Detection and Response Expert
September 2025
Learn what your peers think about Kaspersky Endpoint Detection and Response Expert. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
SAMUELMWANGI - PeerSpot reviewer
Director at Calidad Systems Limited
Real User
Easy to use, not too heavy, and straightforward to set up
Pros and Cons
  • "It's scalable enough for us."
  • "The prices can go down a little bit."

What is our primary use case?

We primarily use the solution for our servers. It's for security.

What is most valuable?

We enjoy the solution as, when we are online we are secure. It's easy to use and not too heavy. It doesn't slow down any machines at all. 

The product is quite stable.

It's scalable enough for us.

The product is straightforward to set up. 

What needs improvement?

There could be more secure.

The prices can go down a little bit.

For how long have I used the solution?

I've used the solution for quite some time. It might have been six years at this point. 

What do I think about the stability of the solution?

It's a stable product. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

We find the product to be scalable. You can expand it if you need to.

We have five people using it in our organization. 

How are customer service and support?

We've never contacted technical support. We've never had an issue. It works the way we need it to and we've never had a problem.

Which solution did I use previously and why did I switch?

We started with Kaspersky. We didn't use a different solution previously.

How was the initial setup?

The initial setup was straightforward. We are a tech company and therefore we found it pretty simple. Even a layman, however, can do the installation. It's not complex or difficult. We deployed it with our engineers. 

What about the implementation team?

We handled the setup ourselves. We didn't need the help of any consultants or integrators. 

What's my experience with pricing, setup cost, and licensing?

We'd like the pricing to be lower. It can get a bit pricey.

We pay for an annual license.

What other advice do I have?

As a cloud solution, we're always on the latest version. We update it automatically on the cloud.

I'd recommend the solution to others. 

I'd rate the solution eight out of ten. There's room for improvement, however, we've largely been happy with it. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at Finlays
Real User
Highly effective, straightforward installation, and support available
Pros and Cons
  • "Kaspersky Endpoint Detection and Response is an effective protection solution."
  • "Kaspersky Endpoint Detection and Response is very heavy on the system resources. It uses a lot of memory and the system can become slow."

What is our primary use case?

We use Kaspersky Endpoint Detection and Response for the protection of our system from the internet, firewall, malware, and viruses.

What is most valuable?

Kaspersky Endpoint Detection and Response is an effective protection solution.

What needs improvement?

Kaspersky Endpoint Detection and Response is very heavy on the system resources. It uses a lot of memory and the system can become slow.

For how long have I used the solution?

I have been using Kaspersky Endpoint Detection and Response for approximately two years.

What do I think about the stability of the solution?

The stability of Kaspersky Endpoint Detection and Response is good.

What do I think about the scalability of the solution?

Kaspersky Endpoint Detection and Response is a scalable solution.

We do not plan to increase usage.

How are customer service and support?

I have not used technical support. The solution is simple to use, they provide the tools that we need. However, the support is readily available if I need them.

How was the initial setup?

The installation of Kaspersky Endpoint Detection and Response was simple and fast. It only takes approximately seven minutes.

What about the implementation team?

I did the implementation myself.

What other advice do I have?

I would recommend this solution to others.

I rate Kaspersky Endpoint Detection and Response a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice President at Abacus Consulting
Real User
Helps us to protect from hacking, trojans, malware, and phishing
Pros and Cons
  • "I like the tool’s response to malware and trojans."
  • "The product should release more frequent updates. The tool needs to improve its scalability as well."

What is our primary use case?

The tool helps us to protect from hacking, malware, phishing, etc.

What is most valuable?

I like the tool’s response to malware and trojans.

What needs improvement?

The product should release more frequent updates. The tool needs to improve its scalability as well.

For how long have I used the solution?

I have been using the solution for three to four years.

What do I think about the stability of the solution?

The solution is stable and I would rate it a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable and I would rate it an eight out of ten. My company has around 500 users for the solution. We plan to increase the number of users. In the next two to three years, the number of users will be doubled.

How are customer service and support?

I didn’t encounter any issues hence haven’t contacted tech support yet.

How was the initial setup?

The tool’s setup is straightforward. The setup gets completed within a day.

What about the implementation team?

We did the solution’s deployment in-house.

What was our ROI?

We have seen ROI with the solution’s use.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is okay.

What other advice do I have?

I would rate the overall solution a nine out of ten. One IT administrator is enough to manage the solution. You need to regularly update the solution. If you don’t update regularly, then you will have more chances of encountering security threats. You need to also refrain from using unknown software.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product Manager at a tech services company with 11-50 employees
Reseller
Top 5
A useful solution for protection, but it sometimes consumes a lot of system resources
Pros and Cons
  • "The content filtering options are good."
  • "It consumes many system resources."

What is our primary use case?

We use this solution mainly for protection, but we also have another solution we use for this.

What is most valuable?

The content filtering options are good.

What needs improvement?

It consumes many system resources, and there should be more EDR details.

For how long have I used the solution?

We have been using this solution for one year, and we are using the new version. It is deployed on-premises.

What do I think about the stability of the solution?

The solution is stable. Regarding detection, sometimes it consumes a lot of system resources.

What do I think about the scalability of the solution?

It is scalable. We have not scaled it yet, but our customers use Kaspersky Endpoint Detection and Response, and they have not had any issues scaling.

How are customer service and support?

We have not needed technical support. Instead, we deal with our cases and use Google to solve our problems.

Which solution did I use previously and why did I switch?

We prefer CrowdStrike to Kaspersky.

How was the initial setup?

It is not easy to set up. I believe the cloud version is easier to implement. We only deployed it on three computers, which didn't take much time. It was a bit of a struggle.

What's my experience with pricing, setup cost, and licensing?

It is cheap compared to CrowdStrike. It costs $20 per user.

What other advice do I have?

I rate this solution a seven out of ten. Regarding advice, Kaspersky should work with a signature-less solution only because it's better and does not consume too many system resources. They should not use indicators because some new next-generation antivirus vendors are currently not using IOCs. Instead, they use IOA, which is better. In addition, Kaspersky could be GDPR compliant.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of IT department at Monetars
Real User
Top 5Leaderboard
Provides great web and DNS protection
Pros and Cons
  • "Provides web and DNS protection over https."
  • "Could include some additional protection."

What is our primary use case?

I'm the head of our IT department. 

What is most valuable?

I like that Kaspersky provides us with web and DNS protection over https.

What needs improvement?

Everything is automatic on Kaspersky but it would be great if they could add a feature for examining suspicious files. I'd like the solution to offer additional protection. 

For how long have I used the solution?

I've been using this solution for one year. 

What do I think about the stability of the solution?

The solution is stable, we haven't had any problems. 

What do I think about the scalability of the solution?

In our organization, each department has its own antivirus so scalability is not relevant to us. We only have four users in our department. 

How are customer service and support?

I haven't needed to contact technical support. 

Which solution did I use previously and why did I switch?

I previously used Avast. I switched to Kaspersky because it seemed to work more quickly detecting suspicious files without affecting our work. 

How was the initial setup?

The initial setup is straightforward. We carried out the deployment in-house and it took about a week. We have a manager and a tech person dealing with the solution. We're in a small network environment and we don't need much. 

What's my experience with pricing, setup cost, and licensing?

The solution is free for now. 

What other advice do I have?

I rate this solution 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jean-Francois Martinez - PeerSpot reviewer
Manager and Founder at Yellow Network
Reseller
Good technical solution that provides granular control
Pros and Cons
  • "The most valuable feature is Endpoint's management."
  • "The main problem with Endpoint is that Kaspersky is a Russian company, and my clients prefer not to use it."

What is our primary use case?

I primarily use Endpoint for protection against viruses.

What is most valuable?

The most valuable feature is Endpoint's management.

What needs improvement?

The main problem with Endpoint is that Kaspersky is a Russian company, and my clients prefer not to use it.

For how long have I used the solution?

I've been using this solution for ten years.

What do I think about the stability of the solution?

Endpoint is stable.

How are customer service and support?

Kaspersky's technical support is good.

How was the initial setup?

The initial setup is easy, taking no more than a week.

What's my experience with pricing, setup cost, and licensing?

Endpoint's pricing is good, especially compared to expensive solutions like Sophos.

What other advice do I have?

Endpoint is a good technical solution because it provides granular control over devices. I would give it a rating of eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
PeerSpot user
Buyer's Guide
Download our free Kaspersky Endpoint Detection and Response Expert Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Kaspersky Endpoint Detection and Response Expert Report and get advice and tips from experienced pros sharing their opinions.