Kaspersky Endpoint Detection and Response Expert Reviews

We use the product to monitor behaviors for endpoints to detect malware attacks and fraudulent activities.

The product has an easy-to-use EDR module based on signature-based antivirus detection. It is a complete software.

They could provide a source of visualization for the product. It needs to be easier to use for searches and activities. Additionally, they should work on an incident response module.

We have been using Kaspersky Endpoint Detection and Response Expert for three years.

I rate the product's stability an eight out of ten. It has more features than other EDR solutions.

The product has good scalability. We can size and schedule it as per requirements.

The initial setup process is straightforward. It takes two to three hours to work on configuration, installation, and implementation.

The product is worth the investment for small and medium businesses. Large enterprises can use it as an antivirus software rather than a complete EDR solution.

The product has a valuable pricing model. We need to purchase its monthly subscription.

The product is more advanced and scalable than other EDR solutions.

It is a nice EDR product. It works well for small and medium businesses than enterprises. I rate it a seven out of ten.

Kaspersky Endpoint Detection and Response is used for detecting cyber attacks.

What I like best about Kaspersky Endpoint Detection and Response is that it can detect any cyber attack and that it's a reliable product in the cybersecurity space. My company has confidence in it as a product for detecting all cyber attacks. It's a reliable product.

An area for improvement in Kaspersky Endpoint Detection and Response is its technical support because currently, technical support is delayed.

My experience with Kaspersky Endpoint Detection and Response is three or four years, and I'm still working with it.

Kaspersky Endpoint Detection and Response is a stable product because I didn't see any issues when I was using it.

Kaspersky Endpoint Detection and Response can be scaled to other solutions, for example, we used an antivirus first, then expanded to EDR using the same console and same server for management, and in the future, we can top it up with a sandbox solution on the same console.

The technical support provided for Kaspersky Endpoint Detection and Response needs to be faster.

Setting up Kaspersky Endpoint Detection and Response is easy. You can deploy it from the server or the main console. How long the deployment of the tool would take would depend on the network traffic during deployment and on the endpoint quantity.

Pricing for Kaspersky Endpoint Detection and Response is so-so when you compare it with its competitors. Its pricing isn't cheap nor expensive.

I'm a product manager that handles Kaspersky Endpoint Detection and Response. My company is a distributor and reseller of the product in Thailand.

I don't remember the exact version number of Kaspersky Endpoint Detection and Response, but I'm using its latest version.

My rating for Kaspersky Endpoint Detection and Response is eight out of ten.

If I had the chance to speak to others, my advice would be to use Kaspersky Endpoint Detection and Response.

I enjoyed working in security, but I am a commercial manager at my company now. Our customers and my company don't have issues with the solution. It's very difficult to try to work in the web interface.

When working with Kaspersky Endpoint Detection and Response Expert, I feel secure with my confidential documents, especially when we open them in Excel. So, we feel secure with such capacity in the solution.

In my company, we do some evaluations, and when opening a document, it's like a sandbox tool that allows one to open and review a document. So, we feel very secure with Kaspersky Endpoint Detection and Response Expert.

More than a technical issue, it's more of a commercial issue that we have faced with the solution. Some of my clients told me something about the Russia and Ukraine conflict. Because Kaspersky is from Russia, my clients mentioned that it may have some problems in the future.

Speaking about the features I like to see in the solution, I would like to say that I use the solution's features as a user. I even don't know if the solution has certain features. I am uncertain whether the solution includes certain features like traffic monitoring or app usage tracking. We employ Power Automate applications on our mobile devices, which might explain the observed traffic or usage. However, I believe this knowledge is limited as I lack access to the manager console.

The solution does not offer much support to its users in Spanish, so I would like to see them offer more support in Spanish.

In the last six months, I have been certified on the user and commercial notifications on the web page of Kaspersky Endpoint Detection and Response Expert. Also, I don't remember the version of the solution I am using.

Stability-wise, I rate the solution a ten out of ten. We never had issues with Kaspersky. However, we have faced issues with Sophos. So, we are very happy with Kaspersky.

Scalability-wise, I rate the solution a ten out of ten. Since we sell the solution, we plan to increase the usage of Kaspersky Endpoint Detection and Response Expert. With an increased demand, we will have to buy more licenses.

We haven't had any issues in the last six months with Kaspersky. Only one time, I had raised a ticket with Kaspersky's support team, but it was for some administrative purpose.

We used to use Sophos previously in our company. But I feel that Kaspersky is easier and quicker to use.

Since the initial setup took a while, we changed our support engineer. With a new support engineer, we faced no problems with the deployment process. We sell not more than fifty solutions.

Also, the solution is deployed on the cloud.

The ROI is good since our clients are very confident with using Kaspersky Endpoint Detection and Response Expert.

Since we are partners with Kaspersky, it's very complicated to discuss its pricing structure.

Overall, I rate the solution a ten out of ten.

Kaspersky EDR is an advanced version of the company's standard security solution that provides some enhanced detection and response features. Cost-wise, it's not much more than their other solution. 

Kaspersky is trying to push clients to adopt EDR because they plan to consolidate everything into one solution. EDR incorporates all the features available in Kaspersky's other products. 

If a customer wants to use Kaspersky on-prem, they'll need to spend a lot on the hardware. Their server must be strong because EDR is a heavy product. You need excellent hardware to run it. It might make sense to deploy the solution in the cloud. If they add features, it will only make the product heavier and increase the hardware costs. 

I have used Kaspersky EDR for about three years.

I rate Kaspersky EDR seven out of 10 for stability.

I rate Kaspersky EDR seven out of 10 for scalability.

I rate Kaspersky support eight out of 10. It depends on your SLA. You need to wait in line with standard support, but you get help immediately if you purchase business support.

Positive

I wouldn't say that Kaspersky is a walk in the park to install, but it isn't too complex. Anyone with a little training and knowledge can install and configure it. 

I rate Kaspersky EDR seven out of 10 for affordability. Kaspersky EDR isn't cheap, but it shouldn't be out of reach for most medium-sized enterprises. It is a small price jump from their advanced endpoint security solution. Small companies may not be able to spend that much. It should be within the budget of any company with more than 300 employees should.

We compared Kaspersky and Trend Micro. The latter is significantly more expensive. That's the main difference. 

I rate Kaspersky EDR eight out of 10. It's one of the top three solutions, but it isn't my No. 1. 

Currently, I'm using Kaspersky as endpoint protection and EDR.

I'm using it for detecting malicious behavior on PCs. It's for security.

In terms of effectiveness, it's the best. 

It is easy to set up. 

The product is stable. 

We can scale the solution. 

I can't say which areas need improvement. 

We'd like to see them improve the automatic response. 

I've been using the solution for three years. 

It's a stable, reliable solution. There are no bugs or glitches. It doesn't crash or freeze. We've had zero issues in general while using the product. 

The scalability has been good. 

Kaspersky is installed on all PCs and servers. It is used extensively in the organization. There is likely over 1,000 users. 

We only used support once. We found a malicious file in an email, and we opened a ticket with them to deal with the issue. They were very effective. They resolved the issue and provided us with text to update the KATA directories.

Positive

The solution is simple to set up. It's not a complex process. 

We tested it with different scenarios, such as MITRE ATT&CK, and we did the same scenario across all vendors. This solution came out on top.

I'm a customer and end-user.

We did a POC with the solution and were quite impressed by its effectiveness. 

If someone is working in a virtual environment, they should consider a virtual solution like Kaspersky from the beginning. It helps save memory usage.

I'd rate the solution nine out of ten. It is a very effective tool.

We are users of this solution and I'm a system administrator and lead manager of the Kaspersky EDR solution in my company. 

In my opinion Kaspersky is the best product on the market. It's very easy to handle, user-friendly and they provide a lot of features that are difficult to find in other endpoint solutions.  Kaspersky provides great features and endpoint protection. 

The only problem we have with the solution is that DLP is not a part of it. It's particularly relevant for those working in financial markets, especially in Pakistan where it's deployed in banks. DLP would make EDR a complete package. The lack of DLP is the main reason that our company is moving away from Kaspersky EDR. 

I've been using this solution for five years. 

It's very stable and I haven't faced any issues.

The solution is very scalable. We have approximately 300 users in the company. 

We've had many interactions with technical support. We use the online Kaspersky company portal to raise tickets, and the staff are very knowledgeable technically and very professional. In so many ways, and so many queries I was in coordination with them directly. The email support is also very good. 

The initial setup is very simple and there were no issues with deployment. 

Kaspersky offers a very budget-friendly licensing model that is a complete package and is suitable for small, medium or enterprise organizations. McAfee, for example, has a much more costly license.

I've looked at other solutions including McAfee and most offer the same level of endpoint protection. Kaspersky provides additional features that other products don't have.

I'm very satisfied with this product overall and I rate it 10 out of 10. 

We primarily use this solution for users, servers, and services that we have implemented in our company.

The most valuable features are the reports.

There are no issues with this solution. However, we would like to have better strategic information. We currently have tactical, and it's hard to make strategic decisions based on what it delivers.

In addition, we have about 600 users using this solution.

We have been using this solution for over four years. It is deployed on-premises.

I rate the technical support a six out of ten because the support depends on the type of contract we have. We have a special contract, so we just need to submit a case and get a response within 24 hours.

Our licensing costs are annual.

I rate this solution a nine out of ten.

We primarily use the solution for endpoint protection. 

In the software that I use at Kaspersky, we have some options that we made to our client LiDAR for the block patching, and we can close the high chain. 

The endpoint protection can update the patching from this server directly to the client, and every employee. 

The performance for Kaspersky is good, and it's not impacted our client performance.

It offers good blocking capabilities.

The upper patching is excellent.

We have some problems with LiDAR. When we do the install, or reinstall the server console, or server endpoint protection, I don't know why we need to reinstall it. 

Even though we installed, or did a new install for the server endpoint protection features, we use some small PDO or some patching to upgrade it in the employee protection clients if that's in.

I need a local expert. I'm looking for more experts to be able to apply it to certain solutions that we understand already. In order to meet our requirements, we need more experts. 

There are some cases that take three days to deal with. It's too long.

I've used the solution for as long as I've been at the company - about one year. 

While the client is stable, for the console management, we have some problems with LiDAR. Sometimes, we installed it and had a problem and we need to reinstall it. In the last hour, the client can not do the configuration yet we need to add clients into the platform.

We don't find it to have enough space.

We have below 100 people on the solution.

Technical support is not too bad. I can say that it is in the middle of the road. They can be slow to respond.

Neutral

The initial setup is very straightforward. 

We used either an integrator or consultant. We had help from a third party and didn't handle the entire implementation ourselves. 

The pricing is good. I'd rate it four out of five in terms of affordability.

We did compare Kaspersky EDR with other software vendors.

I'm a customer and end-user.

I would rate the solution a seven out of ten. If we had more local expertise and better support, it would be better.