Khoros Social Media Management pros and cons

Name: Khoros Social Media Management
Brand: Khoros
Rating: 2.9 (5 reviews)

Vendor: Khoros

2.9 out of 5

5 reviews
66% willing to recommend

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Khoros Social Media Management Pros review quotes

Jeffrey Humble

Innovation Designer & Founder at Jeffrey Humble

Jul 15, 2026

We made all kinds of visualizations, and a lot of it was for events, so we would put tweets on TV.

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reviewer2901429

Head of Community at a tech vendor with 10,001+ employees

Sep 21, 2026

Khoros Forum Platform positively impacts my organization by driving more engagement, improving customer support, and helping with knowledge sharing, as any community platform does all of those things.

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reviewer2715654

Director and Marketing Consultant at a non-tech company with 1-10 employees

Jun 11, 2026

Khoros Social Media Management impacts my organization positively by improving efficiency due to the approvals and the coordination of teamwork.

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Buyer's Guide

Khoros Social Media Management

September 2026

Free Report: Khoros Social Media Management Reviews and More

Learn what your peers think about Khoros Social Media Management. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.

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reviewer2861046

Senior Manager at a tech vendor with 1,001-5,000 employees

Jun 25, 2026

Khoros Social Media Management has positively impacted our organization in that the community management tool has been really helpful to our customers, saving a lot of cases.

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Khoros Social Media Management Cons review quotes

Jeffrey Humble

Innovation Designer & Founder at Jeffrey Humble

Jul 15, 2026

I think that we weren't really good at Mass Relevance and Spredfast; we weren't really good at building a platform-agnostic software tool base.

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reviewer2901429

Head of Community at a tech vendor with 10,001+ employees

Sep 21, 2026

I give it a one out of ten because I do not think they are trustworthy, I do not think they are developing the platform, and I do not think they intend to give good value for the amount of money they charge, which is twice as much as any other forum platform.

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reviewer2715654

Director and Marketing Consultant at a non-tech company with 1-10 employees

Jun 11, 2026

I think the main issue is Khoros Social Media Management's interface and the UX design, as it is less modern compared to other social media tools that we were using.

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Buyer's Guide

Khoros Social Media Management

September 2026

Free Report: Khoros Social Media Management Reviews and More

Learn what your peers think about Khoros Social Media Management. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.

DOWNLOAD NOW

914,938 professionals have used our research since 2012.

reviewer2861046

Senior Manager at a tech vendor with 1,001-5,000 employees

Jun 25, 2026

Customer support has been very good earlier, but recently I feel it has degraded.

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