ManageEngine OpManager Reviews

We use the solution to monitor links. It also helps us to track servers and monitor logs. 

We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation. 

I would rate the product's stability a seven point five out of ten. 

The solution is scalable. 

The product's response is slow. 

The tool's setup is straightforward. 

The solution's licensing costs are yearly and based on the number of applications. 

I would rate the product a seven out of ten. 

We use it to monitor the network of our customers. Some have several branches around the country, and all their firewalls and switches are monitored by ManageEngine OpManager. We can see the exact time when a desk branch goes down and goes up again. We can also see if the tunnel interface is down because the customer is using site-to-site VPN.

We use the solution to monitor multiple vendors as well.

I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device.

The user interface is not complicated; it's easy to use.

I've been working with this solution for about a year.

We have had issues with OpManager going down. Thus, I would rate OpManager's stability at seven out of ten.

For ManageEngine OpManager's ability to scale, I will give a rating of seven out of ten. The licensing is per node, so if you need to add multiple nodes, you may be limited by your license.

I manage approximately 85 to 100 devices through OPManager.

The solution's technical support staff were helpful when I contacted them. It was easy to contact them, and they responded directly.

The initial setup is not too complicated.

With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed.

ManageEngine OpManager is cheaper than SolarWinds.

Overall, I would rate ManageEngine OpManager at eight out of ten. The solution's technical support is very good, and support staff directly respond to you and contact you.

We use this solution to monitor alerts from network devices. I'm a system administrator and we  are customers of ManageEngine.

The monitoring of the devices and the utilization of links and nodes are good features.

The integration with various OEM products could be improved, it's currently quite complicated. 

I've been using this solution for seven years. 

The stability is good. 

We only have 12 users but the solution is scalable.

We've never needed to contact the technical support. 

The initial setup is very simple. 

The solution is on the expensive side.  

We looked at Micro Focus and Infoblox as possible options but we had some budgetary issues that prevented us from switching. We would ideally like to shift to a different solution because of OpManager issues surrounding accurate data related to device monitoring.

We use OpManager for the health checkup of our own server's network devices and applications. We use the basic options.

The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs.

There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones.

The setup should be lightweight and not slow. The performance should be improved.

I've been using it for more than eight years.

ManageEngine OpManager is stable.

We have five to six people accessing this solution through the console.

OpManager technical support is good. I would give them a ten out of ten.

Positive

The initial setup is very simple.

The price for ManageEngine OpManager is average.

On a scale from one to ten, I would rate ManageEngine OpManager a nine.

We are using ManageEngine OpManager to manage our virtual machine and the host machine.

ManageEngine OpManager has given us the ability to monitor real-time performance, and positions of our virtual machines and host machines. It has helped us to minimize the amount of time it took to manage them. We previously had to go one by one to the machines, but through the dashboard of ManageEngine OpManager, we can monitor all machines.

The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine.

ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier.

I have been using ManageEngine OpManager for approximately three years

ManageEngine OpManager is stable.

The scalability of ManageEngine OpManager is good.

There are three people using this solution in my organization.

I have not used the support from ManageEngine OpManager.

We previously were using VMware Workspace ONE but we found the features we needed were easier in ManageEngine OpManager. However, we use find they both have the use cases that they excel in and this is why we use them in parallel, we use both.

ManageEngine OpManager's initial setup is of a medium level of difficulty. I used some tools for the installation and for customization.

I did the implementation myself of ManageEngine OpManager. 

The solution is easy to maintain.

We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon.

I rate the license cost of ManageEngine OpManager an eight out of ten.

I would recommend this solution to others.

I rate ManageEngine OpManager an eight out of ten.

I am using ManageEngine OpManager as a managing tool.

The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application.

ManageEngine OpManager can improve by having better updates for critical issues.

I have been using ManageEngine OpManager for approximately one year.

ManageEngine OpManager is a stable solutions.

The scalability of ManageEngine OpManager is good.

We have approximately 250 devices being monitored by this solution.

The support of ManageEngine OpManager could improve. We had two issues and the support was not able to solve our issue.

I rate the support of ManageEngine OpManager a one out of five.

Negative

The initial setup of ManageEngine OpManager was straightforward. The full implementation process took approximately one week. 

I rate the initial setup of ManageEngine OpManager a four out of five.

We used a partner for the implementation of ManageEngine OpManager. We have two senior engineers that do the maintenance and deployment of the solution. We have five administrators who log in and have different privileges. 

ManageEngine OpManager has a three-tier licensing model.

I would recommend this solution for monitoring.

I rate ManageEngine OpManager an eight out of ten.

We use OpManager for monitoring our network devices.

Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly. 

There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment. 

I would like to see MDM for our VCM in this solution.

My company has been using this solution since 2015.

I use this product daily, and the stability is very good and reliable. 

This solution is very scalable. 

The ManageEngine technical support team is very available. 

Positive

The setup is not complex. It's really simple and there is documentation available. I would rate my initial setup experience as a five out of five.

We handled the deployment in-house. It took about five days, but much of that was prep time. 

I would tell someone considering this solution that the ManageEngine support team is very available and helpful, there is plenty of documentation, and the price compared to other products is very affordable.

I would rate this solution as a ten out of ten.

We primarily use the solution for network monitoring, that is, firewall routing, switching, and application monitoring.

The product itself is very good.

The deployment isn't overly complicated.

We have found the solution to be stable. 

The pricing is too high, which is why we are considering other options.

There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop.

ManageEngine provides things in different layers, so it's not all in the same product.

Technical support could be better.

They need to work on the user-friendliness of the solution.

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. We've found it to be reliable. 

The solution is scalable, so long as you have the right licensing. 

Technical support isn't as good as it could be and is a service that needs work.

The solution is neither easy nor hard to set up. I'm pretty neutral on the process of implementation. It depends on the customer and the scope.

The cost of the solution is too high.

Due to the price of the solution, we're looking into what else might be available.

We're considering nGeniusONE for a customer.

I am a partner, cybersecurity partner, in Sri Lanka.

I'd rate the solution at a six out of ten. Our issue is mainly with pricing. Technical support also should be improved. More than that, the product has to be feasible in order for me to take it to the customer. I have a couple of potential customers who are truly looking for a different product than this. It just isn't going to give them what they need.

That said, I would recommend OpManager as there are other products I have seen that are not even up to the standard of OpManager.