ManageEngine OpManager Reviews

We are using ManageEngine OpManager to manage our virtual machine and the host machine.

ManageEngine OpManager has given us the ability to monitor real-time performance, and positions of our virtual machines and host machines. It has helped us to minimize the amount of time it took to manage them. We previously had to go one by one to the machines, but through the dashboard of ManageEngine OpManager, we can monitor all machines.

The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine.

ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier.

I have been using ManageEngine OpManager for approximately three years

ManageEngine OpManager is stable.

The scalability of ManageEngine OpManager is good.

There are three people using this solution in my organization.

I have not used the support from ManageEngine OpManager.

We previously were using VMware Workspace ONE but we found the features we needed were easier in ManageEngine OpManager. However, we use find they both have the use cases that they excel in and this is why we use them in parallel, we use both.

ManageEngine OpManager's initial setup is of a medium level of difficulty. I used some tools for the installation and for customization.

I did the implementation myself of ManageEngine OpManager. 

The solution is easy to maintain.

We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon.

I rate the license cost of ManageEngine OpManager an eight out of ten.

I would recommend this solution to others.

I rate ManageEngine OpManager an eight out of ten.

I am using ManageEngine OpManager as a managing tool.

The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application.

ManageEngine OpManager can improve by having better updates for critical issues.

I have been using ManageEngine OpManager for approximately one year.

ManageEngine OpManager is a stable solutions.

The scalability of ManageEngine OpManager is good.

We have approximately 250 devices being monitored by this solution.

The support of ManageEngine OpManager could improve. We had two issues and the support was not able to solve our issue.

I rate the support of ManageEngine OpManager a one out of five.

Negative

The initial setup of ManageEngine OpManager was straightforward. The full implementation process took approximately one week. 

I rate the initial setup of ManageEngine OpManager a four out of five.

We used a partner for the implementation of ManageEngine OpManager. We have two senior engineers that do the maintenance and deployment of the solution. We have five administrators who log in and have different privileges. 

ManageEngine OpManager has a three-tier licensing model.

I would recommend this solution for monitoring.

I rate ManageEngine OpManager an eight out of ten.

We use OpManager for monitoring our network devices.

Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly. 

There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment. 

I would like to see MDM for our VCM in this solution.

My company has been using this solution since 2015.

I use this product daily, and the stability is very good and reliable. 

This solution is very scalable. 

The ManageEngine technical support team is very available. 

Positive

The setup is not complex. It's really simple and there is documentation available. I would rate my initial setup experience as a five out of five.

We handled the deployment in-house. It took about five days, but much of that was prep time. 

I would tell someone considering this solution that the ManageEngine support team is very available and helpful, there is plenty of documentation, and the price compared to other products is very affordable.

I would rate this solution as a ten out of ten.

We use ManageEngine OpManager to monitor our link status, latency, and errors.

It's a standard monitoring tool. It doesn't have a lot of extra features. It's primarily used for low-level monitoring.

Monitoring is the most valuable feature of this solution. 

There are some concerns with the recording performance of ManageEngine OpManager. It does not offer accurate monitoring when compared to SolarWinds. We have seen endpoint collections lag, there has been some choking with a particular link, and it doesn't record properly.

ManageEngine OpManager should include drill-down features. If for example, we wanted to monitor a particular link closely, it should not be an option, it should available.

We would like link monitoring included. At times we need to monitor those specific links closely.

We have been using ManageEngine OpManager for the last five years.

ManageEngine OpManager is a stable solution.

We have one admin user, who logs in.

We have had several concerns with ManageEngine OpManager's scalability; it consumes a lot of resources.

We did not receive adequate support when we had problems during the installation. They take too much time to get it done.

I would rate them a two out of five.

Neutral

I have also worked with SolarWinds Network Device Monitor. It has been deployed on-premises.

We use SolarWinds Network Device Monitor to closely monitor links, which is not a feature that is available in ManageEngine OpManger.

There are significant differences when compared to SolarWinds. First and foremost, the accuracy will be completely different. When we use SolarWinds, we conduct a lot of proof-of-concept work, and occasionally we require specific data. We'll set up a trial enrollment at that time and collect the data. Which is different in ManageEngine. We can drill down if that particular graph is shown in SolarWinds. We cannot drill down in ManageEngine; instead, a five-minute countdown will begin. It will be correct every five minutes to one hour. If you raise the points, the links will be broken. I have approximately 3,000 links. If I increase that interval to one minute, it will consume more of the VMs.

SolarWinds is faster in terms of performance.

We have had some issues with the initial setup. We struggled to complete the installation.

When compared with SolarWinds, the pricing is a little lower. We chose the same because of the commercial aspect.

In terms of pricing, I would rate it a two out of five. It was expensive.

I would rate ManageEngine OpManager a five out of ten.

I primarily use ManageEngine OpManager to monitor servers and network devices. 

We use the NetFlow add-on.

Some of the useful features are NetFlow and analytics.

I would like to see more enhancements made to the product. This would be better because compared to other products, the vendor is very slow at enhancing the solution.

I have been using ManageEngine OpManager for approximately two years.

In terms of stability and performance, it's fine.

This is a scalable product. We have approximately 500 users in the company.

We don't expect our usage of it to increase.

We have been in contact with technical support and are satisfied with the speed of their answers.

The initial setup is easy to do.

It took approximately two months to install and configure everything.

The initial installation has to be done by the vendor but afterward, you can do the configuration yourself. Two people are required for deployment.

The licensing is on a yearly basis and the pricing is on the cheaper side.

This is a product that I can recommend to others.

I would rate this solution a six out of ten.

We primarily use the solution for network monitoring, that is, firewall routing, switching, and application monitoring.

The product itself is very good.

The deployment isn't overly complicated.

We have found the solution to be stable. 

The pricing is too high, which is why we are considering other options.

There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop.

ManageEngine provides things in different layers, so it's not all in the same product.

Technical support could be better.

They need to work on the user-friendliness of the solution.

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. We've found it to be reliable. 

The solution is scalable, so long as you have the right licensing. 

Technical support isn't as good as it could be and is a service that needs work.

The solution is neither easy nor hard to set up. I'm pretty neutral on the process of implementation. It depends on the customer and the scope.

The cost of the solution is too high.

Due to the price of the solution, we're looking into what else might be available.

We're considering nGeniusONE for a customer.

I am a partner, cybersecurity partner, in Sri Lanka.

I'd rate the solution at a six out of ten. Our issue is mainly with pricing. Technical support also should be improved. More than that, the product has to be feasible in order for me to take it to the customer. I have a couple of potential customers who are truly looking for a different product than this. It just isn't going to give them what they need.

That said, I would recommend OpManager as there are other products I have seen that are not even up to the standard of OpManager.

I used it about six months ago. We implemented it in the last company I worked with. We were using it for patching, rolling out images, and other similar things.

We were using the most recent version.

I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts. 

The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great.

Once it was set up and running, there were no issues with it. It seems to run fairly well.

It is scalable. I was the admin for this system, and we probably had over a thousand end-users. I was the only one who knew how to use it at the time.

Their tech support was pretty good. For any issues we had, they'd come in and work with us and get them resolved pretty quickly.

Its setup isn't very intuitive.

We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000.

They have a service where they come in and configure it or do the setup for you for a price. I don't remember the price, but it was pretty reasonable. If you're not familiar with the platform, that might be a good thing to go with, especially if you don't want to go in and do the ifs and buts trying to set it up. It would be a lot easier if you had them come and set it up for you. With all the alerting and everything else that you have to set up with it, it takes a minute to get it up and running and have everything the way you wanted.

I'd give it a nine out of 10. I was really happy with it.

We are mainly using it for Windows operating systems.

It is easy to use and deploy.

We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices.

Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have.

We have been using this solution for around 18 months.

I don't have direct access to their technical support. However, I am aware of some of the tickets that our clients have raised, and they seem to provide information in an easy way. Their technical support is good.

I was not a part of the deployment process, but based on what I know, it was easy to deploy.

We had evaluated other products, and we decided to go for OpManager because of its ease of use and cost.

I would recommend this solution. I feel comfortable working with it.

I would rate ManageEngine OpManager a nine out of ten.