Microsoft Intune Reviews

We use endpoint management, both SCCM and Intune, so it is a hybrid model that we use in order to manage applications, patching, updates, and operating system deployment with Intune. We also use Autopilot for deployment.

Intune has been effective in managing various mobile devices. It would be Apple Business Manager for Apple devices, the iOS tray. It's easier to manage from Intune compared to Android. I've recently heard that Android devices will no longer be managed from Intune. The MDM part is moving away.

Intune's app management feature for supporting business operations is very easy and seamless for an admin to package applications on Intune. It's also very easy to track logs on the end-user device to understand deployment or push failures. Application management works really seamlessly with Intune.

Moreover, Intune has made it very easy to package and deploy LOB apps like MSI and MSI X applications available on the Microsoft Store. This is very helpful.

Intune brings all of the endpoint and security management tools into one place. Microsoft has integrated all its cloud platforms, like Defender for Endpoint and Intune for endpoint management. We can easily manage the Defender part from the Defender portal for endpoints, and it's very easy to track vulnerabilities on the Defender portal as well. 

It's just a matter of installing the Defender client on a device, and we can easily see all the scan results from that device on the portal. So it's very easy and simple, and the security information is all on the dashboard, ready to be presented to the client.

Automatic updating can be challenging for apps not available on the Microsoft Store. We need to package and download those apps, and it's not just pushing them; we need to create scripts to uninstall previous versions. That's a caveat compared to SCCM, where we can integrate third-party tools to manage third-party applications. I hope they will soon integrate something like Patch My PC. Apart from that, it's good.

We don't use the advanced endpoint analytics but, we use the basic features available on the dashboard. We have various data sources and get a lot of reports from there.

We also don't use Intune PKI as of now because we manage PKI from our on-prem environment. But we have seen that BYO CA (Bring Your Own CA) is now available on Intune. We can bring our own CA to reduce the load on the on-prem infrastructure. That's one of the features we need to test.

Overall, Intune provides a more secure and easily monitored environment, with live and native support, unlike other tools. For example, we might get data that is seven days old with other tools, but with Intune, we get data that's only eight hours old. This helps us understand what applications run on a particular machine and which operating system is installed. Intune has saved us time and provides valuable features.

The best features are application and update management. In the context of updates, it's very easy to manage device updates through Intune because they pull updates directly from the internet. We don't have to select and push updates as we do with SCCM. 

For application management, we have many options for packaging applications. 

The overall user experience of Microsoft Intune a ten out of ten. There are certain limitations, but I would still rate it ten out of ten compared to Jamf, Tanium, and BigFix. I find Intune far better and easier to use.

I also tested the enterprise application management feature. The way we are packaging using Windows 32 apps and LOB apps. These are pretty simple to manage.

We recently introduced Copilot on Microsoft 365 portal to help draft emails. We were highly dependent on Grammarly before, but Copilot has replaced it and saved us the licensing cost. That's one way we use Copilot.

Copilot won't protect our environment. It's just an AI tool. Defender is responsible for protecting our environment. Copilot can answer our questions quickly, without needing to browse through Google or a browser. It's integrated into almost every application. We can click on it and ask our questions.

Copilot has reduced the load of typing. We can just give it a brief instruction, like "draft an email to my manager regarding a new joiner," and it generates a draft. This saves us time and typing effort. We just need to proofread it.

We've only seen Copilot so far. We haven't tested any other AI tools in Intune yet. Copilot is very useful, and it's a Microsoft product.

The challenge we experience is with Mac management. We find Intune not capable enough to handle Mac devices, configurations, or operating system deployments. However, it's easy to manage Windows devices. Mac itself has a lot of restrictions. Linux and Mac operating system compatibility need improvement. Also, they need to work on making GPO (Group Policy Objects) compatible.

Microsoft needs to work on Autopilot and make it simpler at the end-user level.

We also face challenges managing group policy. Many group policy objects that we can manage from on-prem Active Directory can't be managed through Intune. That's something Microsoft needs to work on, and I'm sure they will.

I have been using it for more than four years. 

It is a stable solution. I would rate it a nine out of ten.

Everyone in our organization uses this solution. But, for the project I am involved in, just 15 people use it. 

We have medium to enterprise businesses as our clients. 

I would rate the scalability an eight out of ten.

The customer service and support are average. Sometimes I feel they don't even know about their product. 

I can compare it to Tanium. When I was doing a POC in place of Intune, we needed to compare other tools as well. Tanium is a good tool, but I can't find any other tool that can replace Intune with so many features.

I like the user-friendliness of Intune's GUI and the fact that we get so many features under one roof has attracted our attention.

The deployment of Intune depends on the environment in which it is being deployed. In our case, it was pretty simple because we didn't have much insight. However, depending on the requirements of a different environment, it can become complex.

The deployment takes a couple of months would be a good estimate. You need to plan everything and then execute, and migration is involved.

Intune works seamlessly with Microsoft Defender. With other security solutions, we see a lot of challenges. It depends on the complexity and scale of the environment. But it's really compatible with Defender and Intune integrates well with other security solutions.

Intune requires maintenance. It requires internet access because we need to manage certificates, check on the DMF file, and clean up stale devices.

It has helped admins immensely in order to manage those endpoint devices. With other tools, the device needs to be on the office network or VPN. Intune removes this dependency. 

We can manage devices through the internet, and we won't miss any devices that are offline.

It has saved 60% of our time. I can't put an estimate on cost savings, but it has saved a huge cost because we don't have to manage infrastructure anymore.

It's a little expensive, but it's worth having.

Compared to other tools in the market, Intune is a good tool to go with. It's a little expensive, but it's really good because we have almost everything under the same umbrella. The features that Microsoft offers are not available in BigFix, Tanium, or Canvas. But it also depends on your budget.

I would definitely recommend it. We get promoted features, and it's easy to use. The ease of use is really attractive for admins, especially compared to other tools.

Overall, I would rate it a nine out of ten. 

I work for a company that deploys all of its iOS and Android devices on Intune. It can manage company and personal mobile devices. We have 150,000 users.

It helps us secure hybrid work. Some users work on company devices at the company, and some use personal devices. We have set app configuration and protection policies in Intune.

When customers travel, they carry their tablets or cell phones, so they need to access corporate resources, such as emails, chats, and files. Instead of carrying their laptops, they can easily access corporate services from their tablets or mobile phones. 

Intune increases productivity by 80 to 85 percent. Since adding Intune, our budget has increased. We are trying a few new things, and corporate is doing data testing. We've also had to purchase more licenses. The budget has increased, but it's worth it. 

We can implement a MAM policy in this Intune and protect the device through mobile application development without touching it. The interface is easy to use and understand. 

Microsoft brings all my endpoint and security tools into one place. Intune and endpoint manager are there. We can control our devices at the maximum level. I'm fully satisfied with Intune. 

With the application management feature, we can manage Google Play and publish applications from there. Per user requirements, we can deploy applications to Intune and to the user machines.

We had an APNS certificate set to expire last week. We tried to renew it two days before it expired. We logged in to the APNS portal but could not find that certificate.

We didn't know where it went. All the iOS devices stopped working. We contacted the Apple and Microsoft teams, and each blamed the other. This is something that Microsoft should take care of. Last week, we had so many escalations from high-profile users who couldn't access corporate data on their devices.

I have used Intune for more than two years.

I rate Intune 10 out of 10 for stability. We've had no issues.

I rate Intune 10 out of 10 for scalability.

I rate Microsoft support seven out of 10. When Microsoft support engineers can't resolve an issue, they refer it to the technical department, which will come back in a month. Then, you have to explain the entire issue from the start. 

Neutral

Before Intune, we used IBM MaaS360. Intune is more flexible. With the IBM product, we had to contact their product team to make any changes. Intune is more customizable. 

The deployment is a little complex. We previously had an on-premises data center, but we have migrated everything to the cloud in the past six months. Implementing Intune took months. We have two data centers: Bangalore and Kolkata. Migrating a lot of data was a lot of work. After deployment, it requires no maintenance.

Intune isn't cheap, but it's fairly priced.

I tried the AWS but the user interface is not as good as Intune's.

I rate Microsoft Intune eight out of 10. 

Microsoft Intune has improved our organization a lot. Previously, we had concerns about device security and compliance. We now do not have those concerns, and we also have productivity and efficiency. It enables remote work.

It is very easy for us to pull the applications for security updates. Everything is done at the backend. It is very easy for us to configure for all the users because we are currently using Microsoft E5 and E3 licenses for all the users. We have created separate groups for all the users. We have more than 7,000 users across more than 60 countries. We have created separate groups for all the countries. After the onboarding is over, we add a user to a particular group and Intune. Once we enroll a user's PC, all the applications, security updates, and other things are pulled from the back end.

It helps with security enhancement. We can remotely manage the devices. It helps with productivity. We can have reports. We can download all monthly reports and enable compliance policies. Its cost efficiency is also good.

It is integrated with Microsoft 365. Everything is integrated in terms of security and endpoint solutions. Every feature is in one space or license, which is Microsoft 365. We only need to be concerned about the license because, under Microsoft 365, they have a lot of licenses. That is the only thing we need to focus on.

It is very easy for me to monitor and configure everything. It is a one-time process. Once I have done all the work at the back end, it is very easy for me to configure everything. At times, requirements come from IT managers from some countries where they need to add some applications, policies, or VPN networks, and I take care of that from time to time. They usually come in the middle of every month.

Nowadays, more and more companies are implementing Intune for their users. I see a lot of companies moving to endpoint management. It is a good move to integrate all the systems and bring them under one roof. You do not need to look for other solutions or third-party applications. Once you have the Microsoft enterprise license, it is a one-time process. You do not need to go to all the users to install everything and do the updates. It is not necessary. It requires only a one-time configuration. It is very useful for all companies. It is very user-friendly, and it is very easy to pull the data and reports on updates and applications. Everything is possible in Intune nowadays.

Microsoft Intune is very useful for us because we do not need any extra people. It reduces the manpower required. Previously, for every country, we had to recruit more IT technicians for things like installation and user support. Nowadays, in a single window, I can do all the work in the back end. For example, in the case of a laptop theft, I can wipe the laptop remotely. It is a very useful tool.

Microsoft Intune is a cloud platform. It is integrated with Azure. It protects and checks the identity at the backend. We can also configure some extra layers of protection, such as MFA or passwordless sign-ins. We can enforce all this for all the users. Our devices are more secure.

Microsoft Intune is already integrated with all the things. We have created some alerts for all the users in the case of any unusual activity or travel activity. If they click on a malicious link, it is automatically detected. We have already configured all this in Office 365. The tickets are automatically generated in Jira. We have to verify with the IT managers of the representative countries whether these user activities are valid or not. According to that, we are taking some precautions and remediation such as blocking some users. Security-wise, it is very useful for us.

It is a one-time configuration. It is very easy for me to configure all the things. Once I create policies and applications in Intune, it is very easy for us to enroll users. It is a one-time process. We do not need to spend a lot of time because all the setup is done in the initial phases. Its interface is a little bit complicated, but I know where to configure all the things in the portal. It is very easy for me. Before the user enrollment, I have a call with the IT managers of the respective countries and collect the requirements from their end. I configure all the groups accordingly. For example, we have some inbuilt applications that we need to allow for all the users. We also have some in-house applications. For every country, the policies are different. I can take care of all that.

We are facing issues with Apple products. With macOS and iOS, there are some difficulties with the updates because we cannot get full control of Apple products. In the case of Windows, it is fine, but in the case of Apple, we have some difficulties. We cannot control everything through Intune.

It can be improved in terms of UI, user productivity, ease of use, performance, customization, and flexibility. It has all of these capabilities, but they can be better. Reporting, analytics, and integration with third-party solutions can also be better.

I have been using Microsoft Intune since 2022.

It is a stable solution, but when a lot of users are facing the same issue, it can take us some time to find a solution. I would rate it a seven out of ten for stability.

It is scalable. I would rate it a seven out of ten for scalability.

We have premium support. If I am not able to find a solution for an issue at my end, I raise a ticket with them. I get a response or callback according to the priority level. They try to resolve the issue as soon as possible. I have faced some challenges on Saturdays and Sundays and at night time. 

Their support is not always very fast. Sometimes, they take a day or two and they can also take one or two weeks. In a few cases, they took one month. If level 1 support is not able to resolve the issue, the ticket is moved to the next level. If level 2 is also not able to resolve the issue, they move to level 3. Their support needs some improvements.

Neutral

We were not using any similar solution previously. We had some software for remote access and admin control.

I have some experience with Meraki MDM. I am not very familiar with it. I worked with it only for a year. When I joined the organization, all the systems were in domains. It was very difficult to manage everything because one of the engineers had to go to the user systems and install whatever the users wanted. All the systems were protected with the administrator accounts. Nowadays, it is very easy for me to pull all the applications.

For all the updates, we are using a separate third-party tool from Qualys. It is integrated with Azure. Every month, we initiate software updates. It is mandatory for all the users, and it is automatically done. Once I pull the updates, they automatically run in the backend on every user system.

We are using a third-party solution for our servers. We have about 150 servers for application development, UAT, and production. We cannot use Intune for the servers. It is not effective for servers. That is why we are using a third-party application for servers.

For the initial setup, we needed some help from the Microsoft team. As a new organization, we had to know all the features. We had different requirements for different countries in terms of applications and compliance.

We had a session with Microsoft, and they explained all the processes in Intune and showed us how to configure and implement everything. We had done some PoCs. We started with a few users, and after everything worked fine, we started with small groups and implemented it for them.

Its setup is easy, but we had requirements from IT managers regarding excluding some devices from the administrator level and allowing some users to directly install some applications. In such cases, we had to create separate groups for them.

It was a long process. It took me around one month for each country. I had to set up a meeting with IT managers, discuss the license part, and tell them the main advantages and disadvantages. Convincing them was a bit difficult because their systems were connected with domains. Different users required different permissions. We cannot give global admin permissions to all IT managers. 

We are a team of 20 people. We are the ones dealing with the global admin access. We take care of many things. For example, for application configuration or policy configuration, people need to raise a ticket with us. We schedule a meeting and take the requirements from them. We accordingly make the changes.

We also have an operations and infrastructure team. Our company is a logistics and shipping company. Here in Dubai, I am working in the global hub. It is the group IT hub. We are developing all the on-premises applications here. We have more than 20 in-house applications.

In terms of maintenance, I have not got any feedback. It is working very smoothly so far. I have not faced any challenges.

We have saved resources and time. We do not need that much manpower and time. It is a very effective solution.

It is expensive. The cost depends on the license that we choose.

The enterprise license is expensive. It is recommended only if the organization has the budget. It is not recommended for all companies because of the licensing part.

We ensure that the selected solution integrates smoothly within our IT infrastructure, including Active Directory, Azure AD, cloud platforms, and network equipment. Compatibility and integration are the key factors in achieving seamless deployment and operational efficiency. We also need to consider the security and compliance requirements and plan for scalability and future growth.

We just started using Microsoft Copilot in Intune. We have some testing going on. We assigned the license to some of our help desk IDs. We are using it for some meetings and documentation purposes. It will automatically capture the key points when we are in the meeting. We have tested only a few features in Copilot. We need to explore it more.

I would recommend Microsoft Intune. It is a very useful product. It is very helpful to monitor the devices and implement compliance policies. You can also get monthly reports and alerts about user activities. Security-wise and configuration-wise, it is a very useful product.

I would rate Microsoft Intune an eight out of ten.

We use Microsoft Intune to deploy applications, check Autopilot status, and deploy Autopilot applications. We also use it to manage user profiles, assess compliance, and define compliance and configuration profiles, among other Intune configurations.

We implemented Intune to improve our compliance.

Intune consolidates all our endpoint and security management tools into a single platform. Intune allows us to securely manage Windows, macOS, iOS, Linux, and Android devices, both corporate-owned and personally owned, in one centralized location.

The user-friendly enterprise application management system allows easy app discovery, deployment, and automatic updates without IT assistance.

Microsoft Intune Suite is a great tool for MDM.

We use Copilot whenever we encounter difficulties or receive error messages while working on a solution.

Copilot is beneficial for environmental protection as it assists in finding solutions by providing necessary information.

Copilot helped simplify our IT and security operations overall.

Microsoft Intune has significantly improved how we manage our devices, applications, and security regulations.

Intune enables us to easily manage and secure hybrid work environments, safeguarding company and personal device data.

Intune's endpoint privilege management improves user productivity because we can create temporary privileged accounts.

Endpoint privilege management, through its implementation of least privileged access, helps to reduce our organization's attack surface by limiting potential vulnerabilities related to security and authentication.

Intune has improved our IT productivity. Auto patching has freed up their time because it requires no administrative support.

Microsoft Intune has helped save us costs by consolidating multiple tools into Intune.

Microsoft Intune Suite's integration with Microsoft 365 and Microsoft Security is great for both cloud and co-managed devices because we can use it to form a single dashboard for enabling and managing licenses and creating accounts. 

The most valuable feature of Intune is the user-friendly portal for end users.

One drawback of Intune is that we cannot find devices based on a user's region or location. As a global organization, having this ability would be helpful.

I have been using Microsoft Intune for four years.

Intune is stable. We have not encountered any downtime.

Intune scales to our needs.

The prolonged response time from technical support for Intune is unacceptable, as this tool is critical to our organization's operations.

Neutral

We previously utilized Microsoft System Center Configuration Manager but transitioned to Intune due to its advanced capabilities and cloud-based architecture, enabling centralized management and accessibility.

Intune reduces the need for administrators, resulting in time and cost savings by eliminating the on-premises hardware and personnel.

I would rate Microsoft Intune eight out of ten.

We manage over 5,000 devices using Intune, which requires a team of two to three people for maintenance.

Microsoft Intune is a good tool for large organizations. I recommend using the trial version and conducting a POC.

I am working with a bank to configure backups for auto-billing devices. We have Samsung tablets used in branches with only customer accounts, where customers open accounts using these dedicated devices. We create custom policies for these devices using Microsoft Intune across multiple domains. Some devices are auto-pilot, some are dedicated tablets, and others are hybrid Azure AD joined devices managed by Configuration Manager. We are using Microsoft Intune in three domains to manage those devices.

Microsoft Intune consolidates our endpoint and security management tools into a single platform. We employ specific policies for autopilot devices tailored for global and US requirements, focusing on banking and government security. To address these concerns, we've implemented policies within the bank that restrict USB and Bluetooth access through the attack surface detection feature. This restricted app concept has been applied to autopilot laptops to enhance their security posture by blocking USB devices and preventing unauthorized research build-up.

User experience is generally good when using open internet devices like 3G, 4G, or 5G, as banks often use restricted internet connections.

Intune offers rapid benefits. Any policy, deployment, or change we implement is reflected within two to three minutes for all users. This is especially valuable for managing laptops. We can quickly implement a cleanup policy if user laptops are compromised or accessed without authorization. In the worst-case scenario of a computer being stolen, we can swiftly deploy a policy to secure the device's data within a minute.

It offers rapid policy, deployment, and change implementation, with effects visible to users within minutes. Devices managed by SCCM can also benefit from Intune workloads and policies, providing a unified management approach. Intune and SCCM work together to address security concerns for hybrid Azure AD joined devices. Attack surface reduction policies can be implemented through either platform to protect devices from threats. Intune manages SCCM-enrolled and Intune-managed devices, offering comprehensive security and management capabilities.

Intune has enhanced the productivity of our IT department. We can now establish Active Directory-related policies for public auto-enrollment devices in remote areas like Karachi and Islamabad. Not confined to specific cities, these devices can be managed through autopilot with AD-related policies created on Microsoft Intune. However, these devices are not always on-demand, so we track them using autopilot policies and create eighty policy replicas for each device. This approach is highly effective for managing our large-scale operations, as users often face challenges like requiring USB access while working remotely. We specifically tailor policies for our hundred audit users, who move frequently between locations.

Our bank's most valuable Intune features are centered around the dedicated device concept. We've implemented policies for tabs used by branch employees during account openings and deployed custom policies and applications on these devices using our Rapid Account Opening application. This dedicated device approach and tailored Intune features have yielded excellent results.

Microsoft Intune needs to improve its security policies. I want more secure, reliable, and efficient security policies.

I have been using Microsoft Intune for five years.

We have Microsoft Premium, which entitles us to Microsoft engineer support specifically for Intune. They respond very quickly. When we open a case on Microsoft and select a severity level, we always choose 'A' because we have a production environment. The engineers connect with us within 15 minutes and are highly capable.

We have upgraded support with Microsoft engineers and direct connections with some of them. When we encounter issues related to Microsoft Intune, we directly contact these highly skilled engineers for immediate assistance. They collaborate with us to resolve problems and always require ticket creation to meet our KPIs. We open and close these tickets accordingly. While we manage a significant volume of tickets, our direct relationship with Microsoft engineers ensures efficient issue resolution and support.

Positive

In my previous role, I used IBM MaaS360. Microsoft Intune surpasses MaaS360 with its broader feature set, increased flexibility, and seamless integration with other Microsoft products like Entra for XDR and QRadar. Additionally, Intune offers a more user-friendly experience.

The deployment time for Intune depends on the number of users. For example, an organization with 15 users can take 15 days to deploy. Organizations also using Active Directory and Office 365 Premium require additional deployments so that the total deployment time can reach 25 days.

Intune deployment is straightforward and has a stable internet connection. Given our appropriate EMS E3 and F3 licenses, we anticipate no significant challenges as long as our internet connection remains reliable.

I would rate Microsoft Intune nine out of ten.

After the deployment, Intune requires no maintenance. As long as the internet connection is stable, Intune can ensure all policies work as intended.

Microsoft Intune is the future. Using Intune, we can access other Microsoft tools like XDR through one portal. Pre-COVID users working remotely had to manage laptops not connected by a domain, and now all the devices and policies are managed through Intune.

I am a mobile developer who has been involved in integrating Microsoft Intune SDK into applications. I can provide a general overview from both a developer perspective and a user perspective, as I have been using it corporately with Teams, Outlook, and other applications.

From the developer perspective, I have worked on integrating Microsoft Intune SDK into enterprise mobile applications. This work mainly involves implementing app protection policies, handling policy callbacks, and ensuring the app behaves correctly under compliance requirements.

Microsoft Intune helps enforce enterprise security policies at the application level. For example, when entering a mobile app, users might be required to enter an app PIN, and the system automatically encrypts the data. There are various other features like restricting copy-paste and enabling selective wipe of corporate data.

Microsoft Intune provides strong security controls, including strong application-level security, encryption, and data leakage prevention. A very important feature is the selective wipe capability. Whenever Microsoft Intune detects any rooted device or any tampering with the device, it involves both MAM (mobile application management) and MDM (mobile device management).

From the developer perspective, Microsoft Intune offers centralized policy management, which is another significant advantage because you can update everything remotely without changing the app.

From the user perspective, the experience is quite different because most controls are enforced seamlessly in the background. The primary advantage from the user perspective is the security aspect. Encryption and data protection happen in the background without requiring any manual effort, making the experience more seamless.

A lot of behavior depends on policies configured externally. It is not just that you code and then integrate the SDK. The Microsoft documentation about Microsoft Intune SDK is fairly structured, which is fine. The primary hurdle is the visibility gap between the Intune SDK and the Admin Portal. Improved logging or a 'Developer Mode' for policy simulation would help bridge the gap between the mobile implementation and the tenant-side configurations

There are many policy scenarios that are time-consuming and depend on external configurations. Additionally, the debugging process requires a test environment and dev environment, and getting access to those environments for debugging is challenging. It becomes difficult to determine where issues are occurring and why policies are not being enforced.

One major concern I have is user friction. When you enforce many policies and people log into apps like Microsoft Teams or Outlook, they encounter numerous MFA and other policies. Users feel friction due to additional authentication steps such as PIN or repeated login requirements.

From the user perspective, these restrictions can feel limiting. Blocking copy-paste or screenshots can sometimes feel limiting from a usability perspective. Another concern is limited visibility into why things happen. Users do not get full transparency because they see messages stating "Your device is blocked" or "You cannot access this right now," but the exact reason behind these messages lacks transparency. Additionally, many policies depend on device configurations and compliance. If the device is not compliant, users might lose access, which can be frustrating without clear guidance.

My suggestion for improvements would be better tooling for testing policy scenarios both locally and improved debugging support, which would make developers' work easier with Microsoft Intune.

I have been working as a mobile developer for one and a half years. I have been using Microsoft Intune for two to three years, dating back to university level where we had Teams, Outlook, and other applications. For corporate use, I have been using it for two years, and as a mobile developer, I have been using it for around one and a half years.

Microsoft Intune has been stable. Whenever we log into Teams, Outlook, or apps where we have integrated Microsoft Intune, the policies are getting enforced. However, sometimes when Azure AD  (Microsoft Entra ID) identifiers are not recognizable, the policies do not get enforced in very rare cases. This does not cause any application crash or a hard stop. It simply means that the identifiers are not identified and then policies are not enforced for that account at that point in time.

Microsoft Intune is scalable because you can include it in a variety of apps. As the application users increase and everything else related grows in size, Microsoft Intune is capable of handling all those scales.

We integrate the SDK and then configure the policies. We have a separate team responsible for looking into the configurations in the Azure portal, checking the effects, and managing the endpoint. As developers, we do not have access to that portal. A separate team handles those responsibilities.

As a developer, I focused on the implementation of the Microsoft Intune SDK. While our architecture team decided on the solution, I have researched other SDKs like those from VMware or MobileIron to understand industry standards for app protection policies. We found that Intune’s tight coupling with Microsoft Entra ID conditional access made it the most logical fit for our enterprise environment.

From the user perspective, Microsoft Intune enables access to corporate data and apps even on personal devices, which is convenient. The selective wipe feature builds user trust because only corporate data is removed while personal data remains untouched.

Users get a consistent experience across devices because the policies are centrally managed.

Microsoft Intune is a very good product from Microsoft, and it has been used to manage endpoint devices and their security. You can do everything in Microsoft Intune except third-party app patching, which Ivanti gives you the liberty to do. Normal Windows updates and everything can be done by Microsoft Intune. On Microsoft Intune, you have very limited options, but it is very dynamic. When discussing the packaging part, for example, if you want to deploy Chrome in your environment with settings that prevent users from opening incognito mode, you can do it through Ivanti by writing a couple of scripts. You can also do it with Microsoft Intune, but you have to change the package from EXE or MSI to .intunewin. That is a crucial part. Without changing it, you cannot deploy it, so that's a limitation from the Microsoft Intune side. It also gives us an opportunity to learn something extra, making it a good product.

The best part of Microsoft Intune is the speed of deployment. If you deploy an app on the Company Portal or by silent install, you will get the app on the client endpoint in no time. Ivanti takes time because it relies on policy sync. Microsoft Intune brings all endpoint and security management tools into one place. For app discovery, deployment, and automatic updating, it's reliable. I have not had extensive hands-on experience as of now because there are senior engineers inside the organization who handle that, but I have seen the feature and it's reliable.

Microsoft Intune should give us the feature to update third-party apps through the tool. When deploying applications such as Google Chrome, VLC, or other applications, we should be able to update them from the same platform.

I have been using Microsoft Intune for probably five years now.

My impressions of Microsoft Intune's stability are very positive. It's very stable because it provides the functionality to connect everything in one place for all Microsoft products.

Microsoft Intune is very scalable, and I'm satisfied with the features.

My teammates have reached out to support. From their experience, the support has been good.

Microsoft Intune has helped our organization save costs. For endpoint management and license management, Microsoft Intune provides alerts at the right time, allowing us to save costs. However, it's not making a significant impact on cost savings due to the business models of products being launched in the market.

Microsoft Intune is super easy to use and somewhat expensive, but users will learn a lot because every third organization in the world is using Microsoft Intune to manage their products. It's very much in demand in the market, while Ivanti is rare. On a scale of one to ten, I rate Microsoft Intune an eight out of ten.

Currently, we are using Intune to manage our iOS devices. We are planning to extend its use to our Windows computers. Initially, the immediate need was for a Mobile Device Management to support the iOS platform, and Intune fulfilled that requirement.

When it comes to iOS, Intune is quite limited. Since it is a Windows product, it is more tailored towards Windows devices. We noticed limitations, which is one reason we are trying to move away from it. Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage.

Intune should support platforms other than Windows. We have encountered several limitations, especially when handling iOS devices. Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient. Enhancements are needed based on my real user concerns.

We have been using Intune since we transitioned to Office 365, and that was over five years ago.

The product itself is fine. We have not experienced any connection issues or significant problems. However, we do encounter backend issues related to its administration.

Intune is not scalable enough to fully support other operating systems aside from Windows.

Microsoft support is alright; it is a standard experience. On a scale from one to ten, I would rate it a five.

Neutral

We did not use a different solution before opting for Intune.

The initial deployment was pretty straightforward.

The deployment was completed with an in-house team comprising about twenty people, where everyone had a small piece of the work.

We see ROI because Intune is bundled in our Microsoft agreement.

The pricing is fair. We get Intune bundled with our Microsoft agreement.

We did not evaluate any other options before choosing Intune.

If you are a Microsoft shop, then Intune is a good fit. If not, you might face issues because it primarily supports Microsoft products. We are planning to decrease its usage. Overall, I would rate Intune a five because we are not solely a Microsoft environment.