Microsoft Intune Reviews

I use Microsoft Intune to manage devices and Windows, including Linux and macOS. It provides a zero-touch experience for provisioning mobile devices like iOS, iPad, Android, and macOS. It offers security and serves as a management tool where multiple products can be managed.

Microsoft Intune helps me manage devices and Windows, including Linux and macOS. It provides a zero-touch experience for provisioning mobile devices like iOS, iPad, Android, and macOS. It offers security and acts as a management tool where multiple products can be managed. Having all endpoint and security management tools in one place reduces the IT department's workload, making provisioning devices faster compared to traditional methods.

The reporting part needs improvement, and it would be beneficial if it could integrate with third-party tools instead of just Power BI. Additionally, the inventories could be enhanced.

I have ten years of experience working with Microsoft Intune. I also have experience with Jamf Pro, which I have used for four years.

I can give Microsoft Intune a ten out of ten for stability.

I can give Microsoft Intune a nine out of ten for scalability.

Customer service is good, and I would rate it nine out of ten.

Positive

I did not use any other solution before Microsoft Intune.

The initial setup was conducted in-house, and no external integrator or consultant was used.

We did not use an integrator or consultant; everything was done in-house.

Microsoft Intune is a cost-saving solution, reducing IT department workload and allowing for faster device provisioning compared to traditional methods. However, I am not sure about the exact savings per month or year.

I find the price somewhat affordable.

I never evaluated any other options before choosing Microsoft Intune.

My advice is to improve the reporting capabilities and integrate with third-party tools. I rate the overall solution nine out of ten.

Public Cloud

Other

I'm working with InTune on the user side. It's used for device enrollment and mobile device management. It's used for remote desktops and remote control for compliance. 

The solution helped us resolve user enrollment issues. Sometimes, users want to reset, for example, file server systems and Intune ensures a user can't just enroll any new systems.

The mobile device management is very useful. With mobile device management, we can monitor everything and control devices. We can monitor devices and fix things on remote desktops. 

Intune brings all endpoints and security management tools into one place. This helps us monitor everything from one portal. We can exclude any PowerShell command. It helps us not only monitor for but also fix any problems. We can add and remove items remotely from any device from a single place. 

The solution has a helpful feature called Co-Pilot. We can access it via the portal and configure it as we need. However, I have not used it myself. 

We use Intune with a hybrid model. We can connect it easily to other services. 

With the ability to monitor everything from one place, our security is quite good. The level of security is better. I'd rate the level of security we've been able to achieve ten out of ten.

It's positively affected IT productivity in our organization. Having Intune has made our IT engineers more effective. They can use the cloud portal from anywhere and at any time to easily adjust or deploy whatever users need. 

We've been able to save money compared to using SCCM. Intune has helped from a cost-savings perspective, although I can't speak to exact costs. 

There are a lot of updates happening on Microsoft.

I've used the solution for about six months. 

I haven't had any challenges with stability.

I haven't come across any limitations in terms of scalability. 

I've never had to reach out to technical support.

I also use VMware. 

The initial setup was straightforward. We simply needed to create an account don't he Microsoft side and then we can go and get licenses. 

I administrate and maintain Intune for the company.

I don't have any visibility in regards to Intune pricing. 

I'd recommend Intune to others. I'd rate Intune ten out of ten. 

Public Cloud

We use Intune to manage endpoints as a centralized enterprise solution. Instead of relying on Active Directory or an on-premise system, we directly manage employee devices using Microsoft Intune. Intune, a cloud-based SaaS product, simplifies endpoint management. From a user perspective, it's an improvement. Users no longer need to be on the office network. They can set up their devices anywhere with an internet connection, whether at home or another location.

Security is also enhanced. By using Intune as a mobile device management solution, we can implement security controls and restrictions on endpoints. Intune helps us achieve a balance between user experience and security.

Managing remote employee devices with Microsoft Intune is easy. Intune acts as a central platform for deploying controls, policies, and applications to our endpoints. It simplifies the delivery of these configurations to our remote workforce.

Intune simplifies our mobile application management. Once implemented across the organization, it will eliminate our reliance on on-premises solutions. Previously, managing endpoints required using our System Center Configuration Manager. Now, Microsoft offers a unified solution called Microsoft Endpoint Manager. Intune, a key component of this suite, allows for convenient device enrollment over the internet, streamlining endpoint organization.

Intune helps bring our endpoints and security management tools into one place.

Consolidating endpoints and security management tools simplifies IT and security operations. This unified approach offers a single solution or console for all tasks. Role-based access control ensures each administrator only sees and modifies what's relevant to their role. For example, the security team can access Intune solely for security-related functions, while the patch management team has its own set of permissions. This centralized management is significantly easier to handle than using multiple third-party tools. Intune provides a comprehensive solution where everyone can configure settings – security, endpoints, controls, etc. – within a single platform.

Intune offers endpoint visibility and IT control across various device platforms. It simplifies troubleshooting and device management compared to other solutions. Intune excels in providing a comprehensive solution. We can manage applications, security controls, and patching processes all within Intune. This eliminates the need to rely on three separate solutions. With Intune, everything is consolidated into a single platform, allowing for combined reporting and streamlined issue resolution.

Enrolling endpoints with Intune is a breeze! The overall user experience is excellent, easily a nine out of ten.

There are three critical features of Intune for maintaining our devices' security. Endpoint encryption ensures data on the device is scrambled even if it's lost or stolen. Intune supports BitLocker encryption for Windows devices and file-level encryption for Mac devices. Defender is a comprehensive security solution that helps protect devices from malware, viruses, and other threats. Compliance policies in Intune allow us to define security requirements for devices. These policies can enforce encryption, complex passwords, and other security settings. If a device doesn't meet the compliance policy, it can be restricted from accessing organizational resources. Intune can also send notifications to users or administrators when a device becomes non-compliant.

In the initial stages of migrating from our on-premises solution to Intune, we relied on device compliance policies. We configured these policies to require the latest antivirus signatures, specifically targeting developer devices. This ensured compliance and minimized the risk of non-compliance impacting their work. While compliance policies were initially used, we've since transitioned to Microsoft Defender, which now plays a major role in our device security strategy.

Intune's application deployment feature has significantly improved efficiency in our IT department. As one of its key functionalities, Intune allows deployment of a variety of applications with different extensions, such as .DXE or .MSI files. However, for applications requiring custom license scripts, batch files, or executables, Intune provides its own Windows app deployment toolkit. This toolkit facilitates the conversion of these files into a format compatible with the Intune app store and its update system.

The user interface is easy to navigate. Microsoft provides monthly updates that introduce new features. Previously, they provided pie chart visualizations for complaint and policy control status reports. These have been transitioned to standard chart formats. Overall, the UI continues to improve with each Microsoft update.

Company-owned devices are subject to a different set of policies. These policies may be very strict, restricting certain functionalities, or they may prioritize security above all else. On the other hand, for BYOD programs, we provide users with certain privileges for their mobile devices and laptops. We create a secure, isolated environment in a sandbox to manage the devices within that environment. Security is a major consideration for both BYOD and company-owned devices.

Intune has increased our IT productivity for patching and security by around 15 percent.

Microsoft Intune helps our organization reduce the risk of security breaches by eight percent by deploying zero-day patches in conjunction with Defender and Sentinel.

Intune has helped us consolidate vendors with the driver deployment and onboarding.

We manage configurations for Microsoft 365, co-managed devices, Azure, Defender security controls, and DLP controls within Intune. This centralized platform allows us to configure roughly 80 percent of these services and controls in a single location.

A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves. This streamlines the process and saves IT time.

Another key benefit is zero-day productivity. During enrollment, the user has access to the applications and settings the organization needs them to have, making them ready to work immediately. Intune essentially pre-configures the device based on the user and organization during enrollment.

Finally, Intune offers easy patch management for various endpoints, including Windows 10, 11, and Macs. Deploying upgrades and monthly patches is significantly simpler compared to other solutions, both from Microsoft and third-party vendors.

The current Intune reporting functionality could benefit from some improvements. Specifically, a report that tracks patch deployment status would be valuable. Ideally, I'd like a report that provides device-level details on applications and controls deployed. However, it seems like other organizations might be more interested in control-centric reports, showing details like what control was deployed, the number of devices affected, and other relevant device data. Overall, reporting is the area where we're encountering the most challenges with Intune.

I've been using Microsoft Intune as a comprehensive solution for the past six years. While I had some experience with it before 2019, it was limited to mobile device management. Since 2019, I've been managing the full Intune suite as an administrator, overseeing Windows endpoints, Mac endpoints, Android and iOS.

I would rate the stability of Microsoft Intune eight out of ten.

Microsoft Intune excels in scalability, earning it a nine out of ten rating. It empowers organizations to migrate to the cloud and manage all their endpoints seamlessly. This includes a wide range of platforms like Windows, macOS, mobile devices, and even Linux. Intune simplifies endpoint management by offering a centralized solution for all these platforms.

The response time and technical knowledge of the support team is not what it used to be.

Neutral

We previously used an on-premises solution, Microsoft Endpoint Manager, to manage our devices. The pandemic necessitated a shift to the cloud.

The initial deployment of Intune can be complex because it is linked to Microsoft Entra, which itself is a complex product. This complexity depends on the desired outcome. Intune's deployment complexity hinges on whether users will enroll their devices themselves or if the IT team will enroll them and grant access. A proper pre-assessment is crucial to determine if Intune's complexity aligns with our desired outcome.

Our deployment took two months to complete because of the internal security approvals we required.

Three administrators were required for the deployment.

The price for Intune is fair.

I would rate Microsoft Intune eight out of ten. There are some improvements concerning the reports and there are other design-related concerns that we are looking at in Intune.

We don't have the tunnel option because we primarily work in a restricted computer environment. Our organization uses Microsoft Intune to manage applications within a dedicated sandbox environment. We perform frequent updates to ensure everything is current.

During the initial onboarding process, we encountered some challenges, and multiple teams were involved in resolving them. For example, users from India might experience issues like broken URLs or restricted access due to their ISPs. Similarly, in China, certain URLs might be blocked by some internet service providers. To address these issues, we initially involved additional administrators from each region on the administrative side. However, we've since transitioned to a centralized management structure with a core team of five to six members overseeing the entire organization.

We maintain a separate development Intune environment for User Acceptance Testing specific to the Asia Pacific region. Since our production environment is also located in Asia Pacific, we essentially have two Intune instances: one for development and one for production. We also have around 290,000 devices.

We have a team of five Intune administrators. The only maintenance required for Intune is the updates.

I recommend Microsoft Intune.

Based on the number of users and devices you're enrolling, I recommend having separate UAT and production Intune environments for larger deployments. For simpler environments, a single Intune license is sufficient to manage your devices and integrate with your Enterprise and Microsoft 365 solutions.

Public Cloud

Microsoft Azure

We have hundreds of thousands of users, so we have to manage their devices, and Microsoft Intune plays an important role in managing those devices through deploying applications, operating systems, and security configurations. 

Microsoft Intune has transformed my organization. We are managing to scale the Intune deployment across all our regions efficiently. 

It works perfectly for our needs. Our organization's architecture is well-suited for Microsoft Intune. Given that we are a diverse organization, managing connectivity with our endpoints can be quite challenging. However, Microsoft Intune offers an ideal interface solution that meets our requirements.

It is a device management tool that includes all the features which were available in SCCM, such as OS deployment, user device enrollment, and Autopilot. These features are primarily important for us to do automated OS deployment.

As a user, I assess the user experience of Microsoft Intune to be seamless. Users have to log in with their email ID on the device itself, and the process is seamless. Their 365 is integrated, and Outlook is configured automatically.

Microsoft Intune is evolving. They are introducing new features every month. For instance, they integrated Copilot, among many other features added in terms of Apple and Chrome. These enhancements are being implemented gradually, and I believe they are actually improving the user experience.

Local administrators use this tool to connect with users, and they require a password to be reset or retrieved. It can be a bit inconvenient for them to log into Intune just to raise privileges and reset the password.

Their technical support can be improved. 

We have been using Microsoft Intune for Windows devices since 2021.

Microsoft Intune is stable and reliable. I did not find any anomalies with the solution that Microsoft has introduced. None of the market has reported downtime for longer periods, though they might have experienced something with very short notice, but they have not reported it.

It fits perfectly with the growing needs of my organization. 

When we raise a question or issue, it takes a longer time to resolve. I would rate the technical support a five out of ten.

Positive

We were using SCCM before Microsoft Intune. It was cost-effective to switch from SCCM to Microsoft Intune because it has no local infrastructure to manage. Earlier, we were paying to manage our SCCM across hundreds of primary and secondary servers globally.

I was the one who designed the solution for my organization. We only faced a challenge when trying to implement a hybrid solution because it wasn't feasible with our multiple forests. As a result, we had to discard the option for hybrid deployment. Instead, we decided to use pure Autopilot devices for the Entra join process. For the existing domain-joined devices, we opted for co-management. Ultimately, the primary authentication for these devices will remain with the domain, but they will operate in a hybrid state.

In terms of infrastructure costs, we were previously managing our SCCM across the entire group, which involved hundreds of primary and secondary servers for managing endpoints and distribution centers. When we calculate the total expenses, Microsoft Intune turns out to be quite cost-effective. In fact, entire regions have approached us to adopt Microsoft Intune, so I can see that the ROI is fully recoverable. 

We didn't have to pay anything for Microsoft Intune with our subscription.

We have not evaluated other options before choosing Microsoft Intune because it comes free with all our licenses distributed across our users.

I would rate Microsoft Intune a seven out of ten. There are many things they have to add.

We use Intune to deploy and manage applications to devices based on our client requirements and needs. We handle a lot of use cases, especially with regard to Microsoft Edge. Recently, we have deployed BitLocker and Docker encryption using Intune. We utilize Intune to patch and onboard Defender and Core Endpoint. We apply Intune to laptops, mobiles, and tablets, including iOS and Android.

Intune has automated the deployment of patches and applications, which is more efficient and easier. It allows us to deploy applications, packages, Windows updates, and security updates like BitLocker encryption more efficiently and easily.

The most valuable feature currently is the BitLocker encryption. Most clients in the Philippines are moving to BitLocker encryption via Intune, transitioning from any existing third-party encryption tools they may have.

The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved. Intune is less admin-friendly than SCCM and WSUS systems. In WSUS and SCCM, you can classify the updates you want to deploy to the endpoints, whereas Intune only has quality updates, definition updates, etc. I rate the admin experience seven out of 10. It's not terrible, but there is room for improvement. 

We've used Microsoft Intune for nearly 10 years now.

I rate Intune eight out of 10 for scalability.

I rate Microsoft support eight out of 10. Microsoft's engineers provide varied approaches and knowledge about the product.

Positive

We are resellers, consultants, and they often refer to us as implementers. We handle the solution and technical support.

I can rate Microsoft Intune eight out of 10.

Hybrid Cloud

Microsoft Intune is used mainly for employee environments where we deploy patches, apply hardening on assets, and ensure compliance of assets with the internal compliance baseline.

The compliance view is interesting, and the facility to keep Microsoft Windows and the rest of the suite up-to-date without having any third-party software is definitely valuable. Microsoft Intune is integrated for Windows updates and related functions.

The main value of Microsoft Intune is better asset management from a security perspective, ensuring that the security baseline is enforced on all devices, including mobile devices. It allows us to avoid manually deploying and checking the security baseline on new assets as it's enforced by Microsoft Intune by design.

Software or patch management solutions must be complemented with something beyond Microsoft Intune because it doesn't upgrade or manage a list of integrated packages and lacks the capacity to upgrade all kinds of software on computers. Improvement can be made by better integration with the full landscape of software lifecycle management on assets, rather than requiring a third party that connects to Microsoft Intune for deployment.

In terms of deployment experience in the company, I have been deploying it for approximately five or six years, though I haven't been involved in administration.

The stability is very good.

The scalability is very good, and we don't have any issues with it.

The support is good, rating approximately eight or nine out of ten.

The cost depends on the package with Microsoft, but with the premium package, it's good. With the E5 license I've implemented in the past, it's all-inclusive.

We don't use Copilot in Microsoft Intune. We are globally a Microsoft shop, so it's the key software we use for security, deployment, and related functions. I rate Microsoft Intune 8 out of 10.

Public Cloud

Other

You can use Intune to manage devices for any size project, from a small business to an enterprise-level project. You can manage hundreds of thousands of devices. Intune can manage on-prem and cloud services. We are working with large enterprises mostly.

Intune encompasses all devices, applications, and policies that can be deployed within an organization through a single portal. In the event of an outage, it simplifies the management and resolution of issues or policy adjustments. It allows for the management of security profiles, applications, and devices from one portal across any operating system platform.

Consolidating everything in one location enhances the efficiency and productivity of IT administrators. Since adopting Intune, our IT team's productivity has increased by 20 to 30 percent. Additionally, the integration of Copilot has further improved our efficiency by 5 to 10 percent.

However, there are exceptions. Certain applications cannot be deployed easily via Intune. Win32 deployment is necessary for these, which can be challenging as it demands extensive testing to release a custom package from Intune. More innovation is needed to deploy custom applications, which would greatly benefit us. For most enterprise scenarios, application deployment is relatively straightforward.

Hybrid environments call for innovation, particularly with hybrid enrollments using GPO. While most autopilot hybrid scenarios and co-management run smoothly, I have encountered issues with hybrid GPO enrollments due to their complexity.

Intune is a leading secure solution in the Indian market. It allows the creation of any conceivable security policy. With the addition of Purview and DLP modules and integration with Microsoft Defender for Endpoint, security has never been a concern, and our security posture is nearly impeccable.

Intune has also facilitated vendor consolidation. It is our primary recommendation for an MDM solution because it offers the productivity and features that would otherwise require integration of multiple solutions from other vendors. The industry is now transitioning from on-premises Intune to cloud-based management.

Intune enables the deployment of any security solution. Although it does not integrate, it allows for the deployment of a wide range of security measures.

I appreciate how Intune consolidates everything in one location. For instance, it allows the setup of conditional access for applications and devices directly within Intune. The segregation feature within Intune devices is also beneficial. Devices can be categorized by Windows, iOS, iPadOS, macOS, and Android, and sorted by platform, eliminating the need to navigate the devices section.

The app management feature has seen significant improvements. Initially, navigating the app section was quite challenging, but now, all my concerns have been addressed. It's possible to deploy or manage any application, with reports and app-protection policies accessible in the same section, which is quite convenient.

I would rate the user experience at nine out of 10. Having utilized various MDM solutions from Microsoft, Cisco, and VMware, I find Intune to be superior. We employ Microsoft Defender for Endpoint and DLP policies in Purview, along with multiple security policies such as baselines and BitLocker for encryption. This integration simplifies the administration of security features from other tools in one place.

The most sophisticated analytics we've utilized are group policy analytics. As a consultant, I often handle multiple migrations, primarily from on-premises to the cloud. Group policy analytics are particularly useful in these scenarios as we migrate on-premises policies. If Intune lacks support, we must either start anew or seek alternatives.

Copilot is beneficial as it supports various CSPs or policies. Despite extensive use, one cannot be fully versed in everything about Intune. Whenever there's confusion, Copilot is a valuable resource to clarify and ensure the feasibility of creations within Intune. Copilot assists in profile creation and assignment considerations.

My perspective on tools like Copilot is that they are artificial; the intelligence aspect is still emerging in the AI industry. Nevertheless, Copilot is a well-maintained and informed tool.

Microsoft currently restricts deployment to PowerShell or XML scripts, so it would be beneficial to support additional scripts such as command scripts, C languages, or TypeScript to enhance systematic compliance.

While the UI has been updated, it could be made more accessible. Navigating to a specific section in Intune requires multiple clicks through different areas before arriving at the intended destination, indicating the UI could benefit from further improvement.

The process of application discovery and deployment is relatively seamless. Nonetheless, there is room for enhancement in the reporting aspect. Intune still lacks comprehensive reports, and notably, its failure reporting does not succinctly communicate the full extent of an error.

I have used Intune for more than six and a half years. 

I rate Intune 10 out of 10 for stability.

With Linux and Chrome OS now supported, the scalability has reached 100 percent. Every device or endpoint operating on our OS can be enrolled in Intune. 

I would rate Microsoft support as four out of ten. Support is an area where Microsoft could significantly improve. I had an issue with Microsoft Azure recently, and after raising a ticket, it took two and a half weeks to receive a response. There is a need for enhanced support across all their product offerings.

Neutral

We have utilized Cisco Meraki, VMware Workspace ONE, and Jamf for managing Apple devices. However, Intune stands out among these options because it overcomes application deployment limitations that others have. While some support only Apple or Windows devices, Intune excels in compatibility, supporting Android as well. Moreover, Intune can implement more security policies than any other MDM solution available.

Hybrid enrollment is typically complex, yet cloud autopilot simplifies the process considerably. It's possible for anyone to grasp cloud deployment within five to ten minutes. While the most intricate enrollments, involving thousands of devices, may take two to three weeks, a cloud-based deployment can be accomplished in approximately one week.

This was completely in-house.

Intune is considered moderately priced. It is available as part of a bundle with Microsoft 365 E3 or E5 licenses. While the E5 licenses are somewhat costly, Intune offers some more affordable solutions.

Yes, we evaluated Cisco Meraki and VMware workspace One.

I give Microsoft Intune a rating of nine out of ten. Intune stands out as one of the top solutions in the market, and its capabilities are expanding with the integration of cloud PCs, Chrome OS, and Linux systems. For any large enterprise, I endorse both Intune and Defender.

The recent CrowdStrike outage, which is the largest in IT history, affected only systems without Microsoft Defender but with CrowdStrike. This incident underscores the importance for enterprises to transition towards deploying Intune and Defender for enhanced security.

Public Cloud

Microsoft Azure

We are mainly using Microsoft Intune for the security of people who are working from home. It is being used for BYOD.

We enforce and push policies and enforce security requirements through Microsoft Intune. We also use it for deploying applications and monitoring the devices remotely.

Microsoft Intune has simplified our mobile application management a lot. Managing devices that are in users' homes is very tough without Microsoft Intune. Remote management is very easy because of Microsoft Intune.

For maintaining our device security, the best feature is that it works with Azure Active Directory Premium One license. There is conditional access, which is something very unique, so if a machine is compliant and Microsoft Intune is installed on it, only then users can access our Office 365 data. It is not just a feature of Microsoft Intune but also of AD P1.

Microsoft Intune brings all of our endpoint and security management tools into one place. It has made our IT and security operations easy. With a single console, we can manage our devices.

Microsoft Intune provides full endpoint visibility and IT control across device platforms.

Microsoft Intune is simple, and it does not interfere at all with users. Users do not even know that Microsoft Intune is installed on the machine.

Application deployment through Microsoft Intune has affected the IT productivity in our organization. Previously, our IT department used to take remote control of the machine using some software. They used to manually do the installation, whereas now, they can simultaneously push an application on all the machines through Microsoft Intune. That saves us a lot of time and manpower.

Microsoft Intune has been helpful for securing hybrid work and protecting data on company and BYO devices. We have deployed BitLocker policies through Microsoft Intune to ensure that the data is encrypted on those devices. We have also disabled USB pen drives and other things on remote machines.

Microsoft Intune has improved our IT productivity a lot because we have remote users. If our users were local, it would not help much, but because we have remote users across the country, it helps a lot.

The improvement in IT productivity has also saved us costs. Previously, we needed more people to do the installations, remote monitoring, and all that, whereas now, with the single console of Microsoft Intune, all these tasks are much easier. A single person can manage hundreds of computers. We need three people less now.

Microsoft Intune has helped to reduce the risk of security breaches in our organization.

Microsoft Intune has helped us to consolidate vendors. With Microsoft Intune, security management is there and mobile device management is also there. Both these things could have been from a different vendor.

Microsoft Intune integrates well with other Microsoft products. It works well with other Microsoft products. There is a seamless integration.

Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune. We previously used to do this through group policy for Active Directory, and now, we use Microsoft Intune for managing devices. This is the best thing about Microsoft Intune.

Apart from Microsoft Windows, we can do remote device management of Android and iOS devices. We can enforce security policies for Android and iOS devices.

The user interface of Microsoft Intune is good. It is easy to use.

Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best.

Their support can also be better.

I have been using Microsoft Intune for the last two years.

It is very stable. I have not had any issues. I would rate it a 9 out of 10 for stability.

It is definitely scalable. I would rate it a 9 out of 10 for scalability.

Their response time is poor, and the resolution capability is not good. Even after having a call with their customer care, there is a 50/50 chance of them solving the problem.

I would rate their support a 6 out of 10.

Neutral

We did not buy any similar solution previously.

For some customers, it is a hybrid deployment, and for some customers, it is a pure cloud deployment. Our customers are medium and large enterprises. They are not small businesses.

Its deployment is of medium complexity. If it is a hybrid environment, it is fairly complex. If it is a pure cloud environment, it is easy.

The deployment duration depends on the number of users we have or the number of computers we have. For a setup with 100 users or 100 computers, it takes about two weeks. It may require some troubleshooting and tweaking.

One person is required for its deployment.

It does not require much maintenance from our side. It is normally always up to date. Once it is set, we do not need to touch it.

I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a 7 out of 10 for pricing.

We evaluated a few solutions.

I would recommend Microsoft Intune to others. If somebody has a Microsoft environment, Microsoft Intune is definitely the best solution for managing people who are working from home or remotely. 

It is improving day by day. New features are coming up.

I would rate Microsoft Intune a 7 out of 10.