One prominent use case for Microsoft Intune revolves around the Active Directory, particularly focusing on user and device management, as well as mobile device enrollment. The primary objective in this scenario is to establish effective governance. This involves tasks such as pushing passwords and implementing policies seamlessly.
The most significant benefit lies in the ability to seamlessly handle personal devices, such as iPads, ensuring automatic compliance with comprehensive policies. The convenience of having robust support makes it easy for staff to manage device configurations independently, eliminating the need for external intervention.
It consolidates all endpoint and security management tools in a single location, significantly enhancing the employee experience. This is especially beneficial for executives or high-profile individuals who frequently change devices. The process is simplified – whether configuring a new iPad or downloading required applications, it's all streamlined. Executives and end-users can manage device enrollment independently without relying on support staff for tasks like setting up Outlook or other tools. The system allows for immediate enrollment and device tracking.
It offers comprehensive endpoint visibility and IT control across various device platforms. This proves highly beneficial for IT operation teams, providing details on the number of devices, their compliance status, and overall device status, including network access. The dedicated dashboard is a valuable tool, allowing users to proceed with applications and configure settings. Additionally, it assists in managing devices that may not have updated configurations promptly. For instance, in the case of a new iOS release, users receive reminders to update their devices, ensuring compliance with company policies and continued access to enterprise data.
Our experience with Intune in terms of user satisfaction is outstanding. If we were to quantify it on a scale from one to ten, I would confidently rate it around nine.
Intune plays a crucial role in securing hybrid work environments and safeguarding company data on both company-owned and BYOD devices. On a scale from one to ten, I would rate its effectiveness a nine.
The influence of Intune on our organization's security is substantial. Its impact is significant because I no longer need to be concerned about compliance or the enforcement of policies. With a single dashboard, I can efficiently handle all aspects related to compliance and security.
It has impacted IT productivity in our organization, and I would rate it around seven on a scale of one to ten. The flexibility of using Intune on multiple devices, including up to three or four, has been particularly beneficial. Whether I'm traveling or working remotely, I don't need to carry my laptop everywhere. I can efficiently manage emails and other tasks on my iPad, and if necessary, respond to emails, take calls, or update documents. Additionally, using my iPad for note-taking with OneNote is seamless – all notes captured on my iPad are automatically synchronized with my laptop. These features prove highly useful and convenient in various scenarios.
It has assisted our organization in cost savings, approximately ranging from twenty-five to thirty percent.
The system as a whole is immensely valuable, proving to be highly helpful and practical.
There has been a noticeable increase in productivity for both my organization and clients. The primary factor contributing to this enhancement is the user-friendly nature of the platform, coupled with effective technical support.
An area for improvement is the absence of seamless integration, particularly with external dashboards. Currently, to obtain an updated overview of devices not in compliance, we need to download the data, restricting visibility across other platforms like Power BI or third-party dashboards. This presents a challenge as we have to manually pull and manage the data, highlighting the need for enhanced integration with dashboard solutions.
I have been using it for three years.
I would rate its stability capabilities nine out of ten.
Its scalability is highly commendable, and I would give it a rating of nine out of ten.
The technical support is quite effective, and I would rate it at around nine out of ten.
The initial setup was quite straightforward.
It is deployed across various locations and departments.
Maintenance primarily involves administrative staff occasionally creating reports or extracting specific data. Apart from these tasks, there doesn't seem to be much ongoing maintenance required.
We have seen a return on investment by using it.
The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India. It takes time for people to recognize and appreciate the features offered. Convincing customers to adopt this solution can be challenging initially, but as they explore its capabilities over time, they acknowledge the value of the investment. If the pricing were more competitive, it would be easier for me to recommend it to customers as their preferred choice over other endpoint management solutions.
The integration of Intune Suite capabilities with Microsoft 365 and Microsoft Security is of utmost importance to us. This is the primary reason why I encourage both my customers and the IT department to leverage it. The combined benefits of Intune with Microsoft 365 are substantial.
I encourage my users to embrace new ways of working and explore how tools like Intune can enhance productivity. Instead of relying on traditional methods and seeking IT staff for assistance, it's essential to leverage technology for improved efficiency. Overall, I would rate it eight out of ten.