Microsoft Intune Reviews

My use case with Microsoft Intune is for device management, app deployment, configuration profiles, and conditional access.

The nice, clear interface when managing devices in Microsoft Intune is what I appreciate about the solution. It is quite intuitive and easy to navigate around.

The app deployment is another feature I value.

Microsoft Intune does help bring all of my endpoint and security management tools into one single place or into one single solution. I can clearly see if the device is compliant or not in there as well.

Microsoft Intune is extremely important from a security perspective to ensure devices are compliant and gives us the efficiency to deploy apps automatically to a large number of users without the need for interaction from a client side, which is always helpful.

Microsoft Intune works well for securing hybrid work. I have a variety of customers who do BYOD as well, so giving that flexibility of how much control we have over data is helpful.

App deployment in Microsoft Intune definitely helps when it comes to managing app discovery, deployment, and automatic updating.

Being able to deploy apps to multiple devices at once in Microsoft Intune is very helpful. I do not have to manually install, require admin rights, or anything else. Behind the scenes, silent deployment is very helpful from a disruptive point of view.

Microsoft Intune does provide seamless integration with third-party solutions.

Microsoft Intune is very helpful in terms of integration with the rest of the Microsoft ecosystem because it is already in the Microsoft ecosystem. Typically, all of my clients are under that Microsoft ecosystem, so that is always helpful. The UI is very clear and precise.

Microsoft Intune is easy to maintain.

In my opinion, Microsoft Intune has room for improvement.

The pricing could be a little better, and the reporting could be a little better as well.

More granular reporting and aesthetically a little better improvement would be beneficial.

I have been using Microsoft Intune personally for probably six or seven years.

I would give stability in Microsoft Intune a nine. It is up quite a lot.

I would give scalability an eight.

I would give technical support a seven for Microsoft Intune.

Response times at Microsoft are sometimes not the best, which is why I rate it a seven.

I do use Jamf for Mac equipment. Jamf Connect is the product from Jamf I am using.

I am satisfied with my partner.

The purchase would have been through a partner, not through the AWS Marketplace.

I would say Microsoft Intune falls around a six from one to ten, where one is cheap and ten is expensive.

Potentially, I might use the advanced Endpoint Analytics in Microsoft Intune. It is not something I have been exposed to, but I might.

I think I use third-party solutions for detecting and remediating anomalies in my endpoints, so potentially.

Microsoft Intune allows me to grant the permissions as of when they need it for that particular role. On-demand access is quite helpful. I can also have it time-limited as well, so if a particular task has to be actioned just in a specific time, I can grant the level of access and then obviously revoke that as well. The monitoring and auditing on that is good as well.

Using Microsoft Intune reduces the attack surface for my organization. I can revoke access if needed, so there is less risk.

I do use Copilot in Microsoft Intune. I am not sure how it protects, but I know I enroll it for more client use with Microsoft Intune. Having it tie into Microsoft apps already is helpful, and from a security perspective, it is probably more intuitive if it is using AI and the Copilot model. Copilot in Microsoft Intune helps simplify my security operations by about fifty percent.

Microsoft Intune saves me probably a couple of hours a week in terms of app deployment and other tasks.

My user base is global. My clients are small to medium businesses. Fintech is the specific industry I take clients from.

I would definitely consider Microsoft Intune if someone is already using Microsoft products. If someone is already in the Office 365 environment, that is my advice.

We use Microsoft Intune for mobile device management, which includes both endpoint and mobile devices.

The feature I find most valuable in Microsoft Intune is being able to configure policies and push them directly to mobile phones.

Being able to remotely wipe mobile phones in case they are stolen or misplaced is very important for us.

We're hoping we'll be able to deploy patches quickly once fully deployed. 

It's a cloud solution and you can easily scale. 

Currently, I have not seen any areas I want to improve in Microsoft Intune. We haven't gone far into using it. We still rely mostly on SCCM. We are trying to transition mobile device management and endpoint management from SCCM to Microsoft Intune, so we are still in the process of doing that. I haven't actually explored all the functionality of Microsoft Intune. Probably when we do that, I will have more to say about it.

A feature I would want to see added in Microsoft Intune is the ability to manage other non-Microsoft devices.

I have been using Microsoft Intune for probably three years.

Microsoft Intune has been stable and reliable.

It is a cloud solution, and you can easily scale as your needs grow.

Whenever we have had challenges, we were able to get Microsoft support on time. Not all technicians are knowledgeable of the Microsoft solution, so they have to work on that as well. Some technicians are good and give you the best support you can get, but some of them are not there yet.

Neutral

It has always been Microsoft solutions prior to adopting Microsoft Intune.

Microsoft Intune is deployed on the Azure cloud. I wasn't part of the deployment as it was already in use when I came to the company. 

The question about return on investment with Microsoft Intune would probably be for the Solutions Manager, as they manage all the solutions and would understand if there has been a return on investment. I don't have any access to numbers around that. Once we're done fully migrating, I'll have a better sense of ROI in terms of time savings.

We're not using CoPilot and INtune. The Copilot we use currently is just for Office 365.

I am also not currently using Enterprise Application Management in Microsoft Intune.

Advanced endpoint analytics is tied to Defender for Endpoint.

Once we are done fully migrating to Microsoft Intune, I will compare that with what we currently do with SCCM. Currently, with our Microsoft Intune, it is limited in the sense that it focuses more on mobile device management and less on other endpoint management. Once we have fully transitioned into endpoint management, I can compare and see how it helps in terms of patch management and deployment.

On a scale of one to ten, I rate Microsoft Intune an eight out of ten.

Microsoft Intune serves as our main platform for endpoint management, device compliance enforcement, application deployment, and securing remote user devices across Windows and mobile platforms.

We use Microsoft Intune for endpoint management by implementing device compliance policies such as disk encryption, antivirus status, and OS update requirements before users can access company resources such as Microsoft 365 and VPN services.

Microsoft Intune supports remote and hybrid work very well since we can manage, secure, and troubleshoot devices without needing them connected directly to the corporate network.

The best features of Microsoft Intune for me are device compliance policies, application deployment, conditional access integration, Windows Autopilot, and centralized endpoint management from a single cloud console. The ability to combine Microsoft Intune with Microsoft Entra ID for zero-trust and compliance enforcement is especially valuable in hybrid environments.

Windows Autopilot has made device provisioning much faster because new systems can be configured automatically with the right applications, policies, and security settings without manual IT setup. Centralized management also helps because we can monitor compliance, push application updates, and troubleshoot devices from a single console instead of managing each endpoint separately.

The integration with the broader Microsoft security ecosystem is a significant advantage for Microsoft Intune, especially when combining it with Entra ID and conditional access policies for centralized security management.

Microsoft Intune has improved endpoint visibility, simplified remote device management, and helped standardize security policies across both corporate and remote devices. It also reduced the amount of manual setup work required for onboarding new systems.

With Windows Autopilot and automated policy deployment, new device setup that used to take hours of manual configuration can be completed much faster with minimal IT involvement, especially for remote employees.

The reporting and troubleshooting experience for Microsoft Intune could be more detailed and easier to navigate, especially when diagnosing policy sync or device compliance issues across large environments.

Application deployment troubleshooting can sometimes be inconsistent. Clearer error reporting for failed policies or application installs would make administration much easier.

I have been working in my current field for one year.

Microsoft Intune is stable.

Microsoft Intune scales very well for our environment and can handle a large number of users, devices, and hybrid deployments effectively. The cloud-based architecture makes it easier to expand device management without major infrastructure changes, and features such as automatic policy deployment and centralized management help us a lot as our environment grows. Very large deployments may still require careful policy design and performance tuning, but overall scalability has been strong in our experience.

The customer support for Microsoft Intune has been very good, very clear, and very helpful.

We previously used a mix of traditional on-premises endpoint management tools and manual processes, but we moved to Microsoft Intune for better cloud-based management, remote device support, and tighter integration with the Microsoft ecosystem.

We deploy Microsoft Intune as a cloud-based platform in a hybrid environment with both cloud-managed and on-premises integrated systems.

Setup was fairly smooth for standard deployments, but larger environments with complex policies and integrations require more planning and tuning.

We have seen a good ROI with Microsoft Intune, mainly through reduced device provisioning time, lower manual support, and centralized management for remote devices. Tasks such as onboarding and policy deployment that previously required hands-on IT work are now mostly automated, which saves us a significant amount of admin time each week. A Microsoft-commissioned Forrester study also reported measurable operational savings and productivity improvements with Microsoft Intune deployments.

I find the pricing for Microsoft Intune reasonable if you are already invested in the Microsoft ecosystem, especially since Microsoft Intune is included with several Microsoft 365 and EMS plans.

Licensing can also get a bit confusing once you start adding advanced Microsoft Intune suite features and add-ons.

We evaluated VMware Workspace ONE, Jamf, and MobileIron before choosing Microsoft Intune, mainly because of its strong integration with Microsoft 365, Azure, and services.

I advise others looking into using Microsoft Intune to plan your device policies, compliance rules, and application deployment strategy carefully before rollout because Microsoft Intune works best when the management and security standards are standardized early on. I would rate this solution an 8 out of 10.

As an enterprise, I work with Microsoft Intune with clients. I am a project engineer in the IT field working with Microsoft Intune. The usual use cases for Microsoft Intune that I work with mostly involve setting it up from scratch, creating the profiles, and creating the out-of-box experience for clients. When they sign in to their device, all applications are loaded and all security policies are applied to it. I also handle deploying Microsoft Intune to the environment.

I participated in the initial setup and deployment of Microsoft Intune. For clients, I have done it from the ground up, setting up and creating the profiles, doing the device wipeout, adding the applications, adding the security, and adding the Entra ID identifiers so it can be assigned to every device.

I have been dealing with a lot of on-cloud and on-premises Microsoft Intune solutions, so more of a hybrid solution.

The features of Microsoft Intune that I have found the most valuable and useful include adding applications, doing single sign-on for applications to integrate into Microsoft Intune. I have worked with profiles, security, firewalls, BitLockers, creating conditional access, creating policies in Microsoft Intune, and deploying it to mobile devices such as Android and iOS devices.

What I have found most useful in Microsoft Intune is creating an environment where customers or clients need someone to work immediately with an out-of-box experience. When they sign in with their username, their device is already set up and completed, their profiles are all there, and the applications are all there. They are able to sign into all the required applications. Previously, that used to take time to set up a laptop. The security policies we can apply to every device and the automation of Microsoft Intune represent the most useful parts.

The user experience with Microsoft Intune has been quite successful because when onboarding and off-boarding customers, it is a seamless interaction between the user and the IT team.

In terms of Microsoft Intune, it would be nice to have everything on one single page instead of links for every option that I need to access, such as Defender, Microsoft Intune, Entra ID, and Exchange. It would be beneficial to have it on one dashboard so I can view everything from one dashboard.

The only issues I have had with Microsoft Intune were with applications where if they are not an MSI file, I cannot really upload it as an application. I will have to first convert it, and that has given us some problems where the application does not actually deploy to the device. In some cases, I will have to do a manual deployment to the device.

I have been working with Microsoft Intune in depth for four years.

I assess the stability and reliability of Microsoft Intune as very reliable and very user-friendly, and it is easy to deploy and work on.

Microsoft Intune works quite well with scalability because if the environment is small at one moment, it might grow. It is quite seamless in scaling up to more users, more licenses, more security, and different locations and regions without any complications.

I do communicate with the technical support of Microsoft Intune in general. I would rate it a seven out of ten. In some cases with Microsoft support, it takes long to reach back to me. If they do reach back to me, I get transferred from engineer to engineer until I escalate it, and then they respond with clear instructions of what the problem is.

Positive

I found the deployment process of Microsoft Intune quite straightforward. Initially, there is some pushback. However, with doing it from the ground up, I learned quite easily what the issues are and I was able to deploy it the next time without any other problems.

I do use Microsoft Intune's cloud PKI.

I have not dealt with cloud PKI in Microsoft Intune so much, but the complexity involves providing and making sure that the virtual AVD is set up, the databases are there, networks are all connected, hosting applications, managing the infrastructure, and scaling the IT solution.

I use Microsoft Copilot in Microsoft Intune on a daily basis because it is much safer because it is contained into the environment. If I put any customer information into it, it is secured and protected.

I usually use Microsoft Copilot in Microsoft Intune for emails and also with troubleshooting. If I have troubleshot anything, I do a process of elimination where I can see exactly where the issue is. If I cannot resolve it, I use Microsoft Copilot to assist with the issue and provide me with some fixes.

Because Microsoft Copilot in Microsoft Intune is a built-in system and with all the open-source AI models now available, it is much safer to add information or clients' information into Microsoft Copilot because it is much more protected than ChatGPT and other AI devices.

I would rate my overall experience with Microsoft Intune a nine out of ten.

Microsoft Intune is used for technical support. We handle client cases and help in the resolution of cases from post-commercial support. We have not yet moved to premium cases, but we provide technical support for any issues with Microsoft Intune.

Microsoft Intune has broad capabilities, particularly with mobile device management. The management features are excellent, especially the ability to push configuration policies to all devices across the company and manage them effectively. The configuration capabilities are strong, and the compliance features are also really good.

The application management is a valuable feature because it makes the process easier by centralizing applications in one place, which contains most of the things needed when configuring or deploying applications. This is a really good feature to use in Microsoft Intune.

The admin portal for Microsoft Intune is not yet on the same level as other Microsoft 365 admin portals when comparing the interface and user-friendliness. The admin portal is something that still needs improvement, though I believe it will be updated in the future.

The admin portal has not yet been updated to the level of other admin portals such as Entra, Microsoft 365 admin portal, and compliance portals. It is usable and can be used, but it is not as user-friendly as those other admin portals when compared side by side.

I have been working with Microsoft Intune for about two months, starting in December, and I am now in my third month as the product ready trainer for Microsoft Intune here in Rwanda. It has not been that long, but because it is a new technology we are supporting, the experience has been valuable.

During the time I have been using Microsoft Intune, there have not been many issues. There have been no service incidents, no total shutdowns, and no lagging that I have observed. However, because we interact with customers and support them with Microsoft Intune cases, there have been some complaints from customers. Sometimes there is lagging, policies are not being pushed, or the eight hours of synchronization have passed without anything happening. For myself personally, I have not had any lags or downtime with Microsoft Intune as a product.

Microsoft Intune is really scalable because it is broad and has many things and dedicators for various functions. The scalability is really good.

There is a partnership since we support Microsoft cases. We deal with technical support for Microsoft coming from Microsoft Intune to other lines of business, so there is a partnership in place.

Positive

I have only used Microsoft Intune.

The initial setup is easy. It took me around thirty minutes, and the whole process was seamless because following the steps was straightforward. I would not classify it as difficult—it was easy.

It is better to implement with a team due to the different efforts involved, but a single person can also complete the deployment. However, it is preferable to have a team.

Microsoft Intune provides a good return on investment.

The prices are good. The licenses are good, and since Microsoft Intune is mostly embedded in other licenses such as E5s, the pricing is customer-friendly. I cannot compare it to other licenses, but I think the pricing is really good.

There are alternate solutions, but not many. When talking about certificate handling, we do set up or support customers with certifications, but mostly this is done by a different support team, the on-premises team. I have not interacted very well with Cloud PKI because it is dealt with by a different team, mostly the security and compliance team. I do not have much experience with it, but I have interacted with it here and there.

I have been a product ready trainer for Microsoft Intune for two months, but in the field of Microsoft technical support, I have been doing this for two years.

I have seen the CoPilot feature in Microsoft Intune, but I have not interacted with it much because the licensing we are using at the moment does not provide access to CoPilot. We do not have that access, and because it is also a feature in preview, we have not really interacted much with CoPilot in Microsoft Intune. However, I have interacted with CoPilot in other admin centers, and it is good.

We use the feature, and it has been beneficial.

With Microsoft Intune, you must always check the policies to ensure they are interacting with the devices. You must keep checking the compliance of the devices and the health of the devices. This is something you keep checking regularly, so you must always be looking after these things in Microsoft Intune. It really does require ongoing maintenance.

Organizations can implement Microsoft Intune successfully. My review rating for Microsoft Intune is seven point five.

In my career, I have used Microsoft Intune for about four or five months during my internship at my previous company, which is a global organization where I learned about Microsoft Intune and Entra Admin. I was using the cloud-based system all of the time. I am knowledgeable about many aspects and can manage requirements as needed, including device management and application management. I can handle whatever part of the premises needs to be taken care of.

What I appreciate most about Microsoft Intune is that we can manage multiple devices simultaneously in a single frame of time. I can manage everything remotely from anywhere. There are policies I can implement for compliance on several things, such as for sales teams, finance management teams, or tech teams. I can focus on the segment where I'm implementing policies or accessibility and manage it very quickly. Microsoft Intune brings all our endpoint and security management tools into one place, and we can minimize the endpoint and security management aspects. The security doesn't need further development as it already has multi-factor authentication options. If we want to add another option, we can mail a QR code; if the organization has that QR code, any employee can access it similar to multi-factor authentication. By using Microsoft Intune, we can protect our system through security checks, allowing us to define which party can access our system from remote locations. There are various applications being utilized for remote functions, and with our firewall in place, we don't need to worry about security.

The downside of Microsoft Intune is that in a fast-moving world, most people are using AWS or Azure. Specifically, cloud-based technologies nowadays manage this stuff automatically after deployments, particularly for application purposes. For application and device management, I suggest combining them in a mode where managing both things could have shortcuts throughout the system. For instance, when applying anything to a tech team, it should automatically apply to their applications on phones as well. There should be a system already designed, and as a developer, I believe I can design that type of framework.

I have used Microsoft Intune for about four or five months.

I have faced stability issues with Microsoft Intune plenty of times, but I think it's part of the process. It functions adequately sometimes; nothing is 100% perfect.

The scalability of Microsoft Intune is quite good; it won't affect the work environment or struggle with multiple PCs. For large-scale use, there might be timing issues during installations or setups, which requires more time.

I have contacted technical support many times, and they respond quite accessibly, making it easy to reach out to them.

It takes around 45 minutes to set it up for me.

Microsoft Intune doesn't require any maintenance; the only cost involved is paying for the package on a yearly or monthly basis.

I haven't tried using any alternatives to Microsoft Intune. There is a system with Google that has its endpoint system, but I haven't used it. Most people around me are using Microsoft.

On a scale of one to ten, I would give Microsoft Intune a rating of eight out of ten.

We use Microsoft Intune to manage mobile phone devices and laptops to ensure they are synchronized with the company. They are not used for tracking or third-party software, and they comply with company regulations. If devices get tampered with, lost, or stolen, we can track them. The devices are registered to our systems, so if anyone forgets their user IDs or passwords, we can resolve that using the authenticator. We use the Cloud PKI, which is straightforward and easy to learn. Everything is documented, and a self-starter can learn it. It is not highly technical. It requires being comfortable with Microsoft Windows knowledge and knowing how to use a desktop and commands. Someone with basic knowledge can pick it up easily.

We use the Copilot integration in Microsoft Intune which helps protect our environment. We are using the Enterprise Application Management features of Microsoft Intune. These features have improved our abilities in app discovery, deployment, and automatic updating. The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints.

Everything about Microsoft Intune is something that I value the most. It is something that I use for employees, whether for new starters or anyone who makes a request. It is a requirement and a need, and it works great. So far, there have not been any issues. It performs very well.

The documentation and authentication could be improved. Sometimes, there can be issues where you have to restart multiple times. There have been instances where enrolling devices should take 10 minutes but ends up taking an hour due to various issues. Performance is something that needs to be worked on.

I have been using Microsoft Intune for around a year in my career, not necessarily in this job, but overall.

Sometimes there has been instability such as crashing and downtime. This happens as part of business operations.

The scalability of Microsoft Intune can be good at times and off at others, so it falls somewhere in between.

I have not had to contact their support.

Neutral

My initial introduction to Microsoft Intune was straightforward because everything was written and documented, so it was simply a matter of following their instructions.

We have used an application called Pyrus as an alternative. That is software our company purchased, and it actually helps.

I followed the documentation from my colleagues and have used some documentation from Microsoft. The Microsoft documentation is adequate. I do not know the pricing of Microsoft Intune, as that is not something I manage. When I joined my current company, Microsoft Intune was already in place, so my role was to enroll new devices and distribute them to new people.

On a scale of 1-10, I rate Microsoft Intune a 7.

I have been using Microsoft Intune for around a year now. I have worked on Microsoft Intune on a few cases mainly for device management and policy setup. Recently I used Microsoft Intune to push security policies and apps to company devices and make sure everything stays compliant.

I have also used it for remote troubleshooting and resetting devices and to enforce compliance policies such as password rules and device encryption.

I think the best features are its very easy device management, strong security policies, and the ability to manage everything remotely from one place.

Device management is easy because I can control and monitor all devices from one dashboard and the security policies stand out since they help enforce things such as passwords, encryption, and compliance automatically.

App management is really useful. I can easily deploy and update apps remotely, and it integrates well with other Microsoft services which makes everything smoother.

It has improved security and made device management much easier. Plus, it saves a lot of time since most things can be handled remotely.

I think it could be improved by making the interface a bit more user-friendly and simplifying some policy configurations as they can feel a bit complex at times.

Reporting could be more detailed and easier to understand and sometimes troubleshooting or support takes time. That part could be improved as well.

I am working in my current field for three years or more.

Microsoft Intune is generally stable and reliable for day-to-day use but sometimes you might see delays or minor issues since it is cloud-based.

Microsoft Intune is highly scalable. You can manage thousands of devices easily and since it is cloud-based, it can grow with the organization without major changes.

Customer support is decent overall, but not perfect. Most issues get resolved but sometimes response time can be a bit slow or require multiple follow-ups.

Earlier we were using basic manual setup and some on-premises tools, but we switched to Microsoft Intune for better cloud management, security, and easier remote access.

We have definitely seen a good return on investment. Roughly, it has saved a good amount of time in device setup and support, reducing manual effort by around forty to fifty percent and also fewer on-site interventions since most issues are handled remotely.

Overall pricing was pretty reasonable. It is usually bundled with Microsoft 365. We did not have much separate setup cost and licensing is per user which makes it easy to scale as needed.

We looked at a few options such as VMware Workspace ONE and MobileIron, but Microsoft Intune fit better since we were already using Microsoft services.

I would say plan your policies properly from the start and take time to understand them. Overall, Microsoft Intune is a solid and reliable solution for device management, especially if you are already in the Microsoft ecosystem. It really helps in simplifying security and remote management. I give this product a review rating of eight out of ten.