Microsoft Intune Reviews

It is being used for device management. We have a couple of clients using it at the moment. They have Windows, Android, and iPhone devices that are managed by it. We have another client with only three devices, but they are Windows SE devices with the cut-down version of Windows.

They are using the latest version because it is always kept up to date online.

Microsoft Intune pretty much brings all of our endpoint and security management tools into one place. I cannot think of the ones where it does not do what we need. Apple Mac management could be better. It makes IT and security operations much easier and much more convenient.

We use the Enterprise Application Management features of Intune Suite. That is what the data manager is set to. These features are good. So far, we have had no problems with that.

Implementing applications is easier than MaaS360. There are definitely time savings. It is a lot smoother and a lot more well-integrated with Azure AD, etc.

The integration with Microsoft 365 and Microsoft Security for both cloud and co-managed devices is very important. That is the key thing for us. Almost all of the clients have Microsoft Office 365. We have only two clients who use Google G Suite, so this whole integration is very important.

It has helped us consolidate vendors.

Its benefits can be realized within a couple of weeks. It is very good because it works. Conditional access and compliance work from anywhere, so it is very good.

For our clients, the conditional access feature along with different compliance policies that they can set is valuable.

All the remote tools you can use on the mobile are also valuable. Features such as passcode reset for the device lock are helpful, so you can set a code and get people back into the device.

The Apple Mac management is a bit basic. The mobile management is good for iPhone and iPad, but the Apple Mac management needs improvement. That is probably because Microsoft does not have low-level access to Apple Mac hardware. If you are doing basic things, it is okay, but if you want to image Apple Macs and do things like that, then Jamf is much better.

Their support needs to be improved.

I have been using this solution for about eight years.

It is stable.

It is definitely scalable.

Their support is absolutely useless. They used to be good, but now, there are separate departments. We had an issue with conditional access where the client did not like the fact that single sign-on was working and automatically logging them into everything. They found it to be a security issue. It was not a good thing. We were trying to disable that, but then conditional access would not work. Their support could not figure it out. They would say that it is Entra and then they would say that it is Intune. I found out what it was. It was a token that was coming from a single sign-on.

Negative

We use Jamf. We are still using IBM MaaS360 for some of the clients, but it is getting phased out for Intune.

MaaS360 does not integrate with all Microsoft products as well as Intune for obvious reasons. A lot of our clients want Intune for data protection, conditional access, etc. It is more about protecting their data and making sure that the devices are compliant and meeting certain policies. 

The user experience of Intune is good. It is a lot less clunkier than MaaS360. We do most of the setup, so the users are not really affected by it.

Jamf is mainly for Apple Mac management. Intune is mainly for Windows management and mobile management. Intune does not have the same level of integration with Apple Mac, so you cannot image them properly. It supports very basic imaging. Jamf is a much better tool for managing Apple Mac.

You have to use Azure because it is a part of the Microsoft environment.

I am the lead engineer involved in setting it up and configuring all the policies. It is straightforward.

From a maintenance point of view, there is no maintenance you have to do because Microsoft does it all in the cloud. You might need to tweak a few things on an app after you send it out, but those are general tweaks to make things run better. You do not have to put updates on or do things like that.

We do not use any external help. We just use Microsoft documentation.

We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue.

We did not evaluate other solutions.

It is good. If your clients want to protect their data and they are using Microsoft tools, then Microsoft Intune is definitely the one that they should be using.

We are not using it to its fullest. There is a lot more we could do. I work for an MSP, so we are bound by what the client wants to do. If the client does not want to advance anything, we will not advance it.

In terms of IT productivity, it does not benefit us directly because we are an MSP, but it is a lot easier to use than MaaS360 and other ones we have tried. Similarly, it does not save us costs because we are an MSP. We charge people to implement a solution, and that is it. If we are paid to manage it, we obviously try to manage it, but it does not save us any money.

It does not affect our security because we do not use it ourselves. We just install it for other people.

Overall, I would rate Microsoft Intune an eight out of ten.

I use Microsoft Intune to manage and secure all our devices from one central platform. It helps me enroll and configure devices, deploy applications, and enforce security policies.

We chose Microsoft Intune to enhance endpoint management, leveraging Azure Active Directory for robust authentication. Intune's cloud-based solutions streamline device and application management, providing a user-friendly interface while ensuring strong security measures and policy compliance.

Intune has significantly bolstered our organization's security by consistently applying the latest security policies and conducting regular assessments. Its proactive approach ensures that our security measures remain robust and up-to-date.

It has significantly increased overall IT productivity in the company by enhancing efficiency and operational effectiveness. For example, its continuous monitoring and detection capabilities prevent unauthorized access attempts and streamline resource creation processes.

Microsoft Intune has notably reduced the risk of security breaches in our organization. It has significantly elevated our security posture, which is evident in the increased security score it has provided.

Microsoft Intune has helped our company save costs, especially with the implementation of policies like BYOD. This has been a significant cost-saving measure for us.

The standout features of Intune are its excellent mobile device management and highly effective application management capabilities. They streamline our operations and significantly enhance security measures.

In terms of improvement, Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges. Performance reports would also be valuable for better monitoring and management.

I have been working with Microsoft Intune for five years.

Intune is a quite stable product.

We have 2,000 users currently utilizing Intune. It is highly scalable.

I would rate Microsoft's technical support as a nine out of ten.

Positive

Before Microsoft Intune, we were using SCCM, which is a more traditional approach. We switched to Intune for its modern and comprehensive capabilities, as SCCM lacked certain functionalities and agility.

The initial setup of Intune was straightforward, taking just one day to deploy. Our implementation strategy focused on identifying and securing all available assets, including desktops and mobiles. The setup was managed by one person.

Endpoint Privilege Management, through enforcing the least privileged access, enhances user productivity by safeguarding sensitive resources and data. This proactive approach aligns with auditor-defined policies, ensuring secure privileged account life cycles and minimizing operational costs. It simplifies management while providing robust protection.

Endpoint Privilege Management strengthens our security against attacks by limiting privileged access. For real-time protection, it defends against malware threats on all devices, including new or remote ones.

Intune helped us consolidate vendors, enhancing security without significantly affecting license costs, as it operates on an enterprise model. This streamlining has improved our overall vendor engagement.

Intune's integration with Microsoft 365 and Microsoft Security is crucial for our cloud journey. It provides the flexibility for users to bring their own devices and work from anywhere, aligning with our automation scaling needs.

My advice for people who are considering using Microsoft Intune is to go for it. It offers excellent scalability, accommodating any number of devices, and it is straightforward to set up, providing effective plug-and-play functionality. Overall, I would rate it as a nine out of ten.

I have worked in various roles with Intune. In my previous organization, I supported Intune on a job board. Currently, I am in a consulting role, responsible for development, deployment, and other aspects of Intune. This experience has given me a well-rounded understanding of Intune's support and implementation aspects.

We implemented Intune to manage devices across multiple operating systems, including Windows, Mac, iOS, and Android. My expertise lies in device enrollment, compliance enforcement, configuration management, Autopatch, Autopilot for Windows, and application provisioning through Apple Business Manager for Mac devices.

We have clients who have deployed Intune on a hybrid platform and others who are fully cloud-based.

Intune's security management capabilities effectively meet our compliance requirements. While there may be a few unique instances where our needs are particularly complex and don't perfectly align with Intune's design, it's clear that Intune comprehensively addresses the compliance standards and policies necessary for any organization.

Intune serves as a unified platform for managing endpoint and security tools. As a comprehensive management solution, Intune allows for centralized control of various aspects of device and security management. In terms of Microsoft Defender, Intune seamlessly integrates certain features of this advanced security product, providing an additional layer of protection. This integration streamlines incident management by centralizing relevant information and tools within a single platform.

With the advancements in Intune automation, the role of IT administrators has become significantly less complex than in previous years. Tasks that once required extensive manual configuration and monitoring, such as deploying security updates to Windows machines, are now streamlined through features like Windows Autopatch. This service automates the entire process, including policy creation, deployment, and monitoring. Additionally, Autopatch offers flexible deployment options, allowing for gradual rollout to pilot groups, IT staff, and the general workforce. As a result, IT teams can focus on higher-level tasks and reduce the time spent on routine maintenance.

Intune's user experience is generally seamless, with minimal user interaction required. While some applications might occasionally conflict, causing minor disruptions, Intune's compliance and configuration policies are typically applied in the background without significant user input. As a result, the user experience is generally straightforward, with few interruptions from Intune's administrative tasks.

If implemented, Intune can significantly enhance data protection, compliance, and security. By implementing security codes, we can control user-level access to applications and ensure that only authorized individuals can access company data. In case of device loss, we can remotely wipe the device to prevent data compromise. Intune also plays a crucial role in productivity. Deploying and managing applications through Intune is straightforward, and it supports a wide range of applications, including built-in ones. These features make Intune a valuable tool for organizations seeking to improve data protection, security, compliance, and overall productivity.

Intune effectively secures hybrid work and protects data on both company-owned and BYOD devices. For company-provided devices, MDM enrollment ensures robust security. However, BYOD devices rely on MAM, requiring user interaction through the company portal or Authenticator. While most users comply, there are instances of resistance to installing the company portal app, making MAM management challenging. To address this, Microsoft could explore alternative solutions that avoid the necessity of the company portal on personal devices, accommodating user preferences.

Intune enhances IT efficiency by streamlining application deployment. Applications developed for Intune are directly accessible within the application list, eliminating the need for separate provisioning from third-party vendors. Microsoft's extensive collaborations with numerous applications ensure that features and upgrades are managed seamlessly through Intune. Overall, Intune offers a promising solution for current IT productivity needs.

Intune offers comprehensive compliance features, covering even the intricate registry aspects of Windows security. Through the settings catalog, we can configure virtually all desired settings. Existing templates can be customized, and we can delve deeper into the same settings previously configured in our on-premises environment. For those transitioning to hybrid or cloud environments, Intune provides numerous features that can be customized or replicated from on-premises, offering a seamless transition.

As an IT administrator, I appreciate Intune's ability to implement granular device-level policies for our organization's employees. This allows us to enforce company-wide regulations and ensure compliance while minimizing the risk of data breaches. Intune's user-friendly interface and straightforward accessibility make it a valuable tool for IT staff and employees.

The enterprise application management feature in Intune Suite for app discovery, deployment, and automatic updating is well-suited for Windows devices but is premature for Android and iOS. From an administrator's perspective, managing Windows apps with Intune is relatively straightforward. However, for Android and iOS, the feature requires further refinement due to their third-party operating system nature. While Android devices pose fewer challenges, iOS devices often necessitate using Apple Business Manager as an intermediary, complicating the management process. This is particularly evident when considering Apple's role as the primary manager of iOS devices.

Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades. This would streamline the process and reduce manual effort, especially for organizations with multiple applications requiring regular updates. Additionally, the tenant dashboard could be more user-friendly by providing more customizable options and charts for monitoring various aspects of the Intune environment. This would allow administrators to easily access and track key metrics without navigating through multiple menus.

I have been using Microsoft Intune for three years.

I would rate the stability of Intune eight out of ten.

I would rate the scalability of Intune eight out of ten.

Regarding the frontline support we contact, they could be more responsive. While the support is essentially the same for all users, Intune customers' response times, reservation times, and overall service are influenced by their license agreement. There is room for improvement in this area. Ultimately, we use the same product and license, but premium customer service comes with an additional cost. For instance, clients with premium licenses and support add-ons typically have issues resolved within three to four days, compared to seven to eight days for those without premium or unlimited customer service.

Neutral

I have experience with Jamf and NBF solutions. While Jamf offers robust capabilities for managing iOS devices online and is user-friendly, it surpasses Microsoft Intune in its features for Mac devices. However, Intune remains a better choice for Windows devices.

The initial deployment of Intune can be improved by automating enrollment processes for Windows Autopilot. This would streamline the process and reduce the number of options IT admins need to manage. Additionally, automating the initial Intune procedures performed by IT would further simplify Windows Autopilot deployment.

The deployment time varies depending on the operating system. For Windows, it can take around ten hours. Android deployment takes 15 to 20 minutes. iOS deployment requires more time due to intermediaries between the device and Apple Business Manager. Setting up a connector between Apple Business Manager and Microsoft Intune, creating profiles on both platforms, and procuring licenses for the device on both ends are necessary steps for Mac deployment. Windows deployment is simpler, and methods like Windows Autopilot are less time-consuming.

The cost of the license and the features are justified for myself as a technical person.

I would rate Microsoft Intune eight out of ten.

The Microsoft Intune Suite is a valuable tool for companies seeking a reliable MDM solution. Given the current structural and developmental trends in businesses, Intune has become essential for ensuring data security, protection, and compliance. It's a user-friendly platform that's relatively easy to learn, even for those with limited IT experience, such as support staff. For individuals aiming to enhance their skills and explore cloud technology, Intune offers a solid starting point before delving into Azure. By beginning with Intune and gradually expanding their capabilities, users can effectively leverage the Microsoft cloud ecosystem.

Our clients are medium size organizations.

Intune necessitates regular maintenance. To ensure optimal performance, we generate quarterly reports that inform our planning for the following quarter. These reports enable us to identify areas for improvement in compliance, non-compliant devices, configuration issues, and security and application upgrades. By addressing these concerns proactively, we can enhance Intune's overall effectiveness.

With co-managed devices, integrating the Intune Suite can be challenging due to the interplay of on-premises and cloud environments. Determining which controls have precedence—cloud-based or on-premises Active Directory features like organizational units or first levels—is crucial. Cloud-based management simplifies this process as Microsoft handles many aspects automatically, reducing the need for extensive customization. Creating user-level profiles in Azure Active Directory is essential for backend operations. On-premises management often requires more manual tasks compared to cloud-based solutions.

Intune is a viable solution for those seeking a mobile device management tool, especially if they primarily use Windows devices. However, if a Mac environment is the primary focus, Jamf offers more comprehensive capabilities and features. For organizations with a mixed device environment, including Windows, Mac, Android, and iOS, Intune is a strong recommendation. Additionally, individuals aiming to enhance their skills in cloud technology can consider Intune as a valuable starting point.

We use Intune to manage more than 5,000 endpoints. It has many powerful tools that enable an organization to manage its devices and applications securely. The main capability is mobile device management (MDM), which allows you to manage hardware and mobile applications. I'm also working with application management. That lets you manage deployments, protections, renewals, identities, and device integration.

Before implementing Intune, we had to manage devices, access, admin, and planning directly. Intune improves user productivity while reducing IT support costs. It enables IT to optimize the user experience by streamlining configuration changes. By avoiding password issues, we can secure hybrid work. It creates a profile for each user who is issued an Intune-managed device. The solution increases IT productivity at our organization. Intune has saved us money.

I like Intune's ability to install software to a device remotely and push policy through the Azure portal. Intune is good for Windows-based devices. It's also integrated with Windows security tools like endpoint protection, DLP, etc. 

You have the option of automatically updating and syncing an Intune device. You can click the sync button, and then your device is configured for automatic installation in Intune. The analytics feature can enhance the end-user experience by checking your device for things like battery health.

Advanced features are included in the Microsoft Intune Suite for an additional license cost. One of these is centralized access management. Let's say a project requires a device not to have WiFi access. We can go into that device and disable the WiFi option.  

One issue that Inutune can improve is password integration with the BitLocker key option. Another issue is assigning licenses. We can assign the licenses for some users on the BPM side, and our BPS users work on Outlook 365 but cannot access it there. A BPS person can go to the company portal and download Outlook 2016. They could improve the NDIS part to assign a license directly to the BPS person that allows them to install the Intune device manager directly on our system. 

Intune has been stable recently. One issue is that you cannot push the device's front image directly on the back end. If your WiFi is injected, the image isn't visible directly. The script can do through it slowly, but this is a problem. 

It's a cloud-based solution, so you can log in to your Intune device.

I rate Microsoft Intune 10 out of 10. 

We use Microsoft Intune to manage our endpoint.

Microsoft Intune simplifies endpoint and security management by unifying app deployment, device administration, and security features under one cloud-based platform. This lets us easily generate reports, and even remotely wipe missing devices through the Azure portal, enhancing overall endpoint protection.

Intune's user experience has been fantastic! The flexibility, especially with the company portal, allows users to independently install applications. This eliminates the need to constantly request installations from IT, saving everyone time.

Initially, some resistance and a learning curve slowed our adoption of Intune, but its benefits became clear during the shift to a remote workforce because of COVID-19. After initial deployment in 2020-2021, Intune simplified onboarding for new hires with remote access, allowing them to sign in to their laptops and gain immediate access to company resources.

Microsoft Intune helps with hybrid work models to secure company data by allowing employees to access work resources with BYOD while enforcing security measures on those devices.

Intune has positively affected our IT team's productivity. Everything is automated so their workloads have been reduced by 50 percent.

Intune has allowed us to consolidate other vendors. 

Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually. With a central management portal, we can easily group and manage all devices, eliminating the need to physically join them to a domain. This allows for seamless enrollment from anywhere, making Intune a user-friendly and flexible solution.

Manually syncing devices to enforce policies is cumbersome. Automating this process in Intune would significantly improve efficiency.

The licensing cost has room for improvement.

I have been using Microsoft Intune for three years.

We experience occasional delays with Intune, especially during updates, software deployments, and device syncs. While changes on the Intune portal should ideally reflect immediately on all devices, restarts or repeated syncing might sometimes be necessary for policy updates to reach endpoints. However, Intune functions well once everything is up-to-date.

Microsoft Intune is scalable as long as we have the licenses.

While SCCM offers a lower upfront cost with a single license, Intune's cloud-based subscription model provides greater flexibility and more features. Although continuous subscription fees make Intune more expensive over time, its functionality outweighs the cost factor for many users, especially those who don't require constant network connectivity for updates.

The initial deployment process was straightforward. We followed the on-screen instructions, downloaded the necessary software from the cloud, and our device was ready to use.

The time it takes to deploy Intune depends on our internet speed and location. On a fast network, deployment can be completed in ten to 20 minutes. Slower connections with high latency can take 30 to 45 minutes, and remote offices with limited bandwidth may require up to an hour or two.

Two people were required for the deployment.

The implementation was completed in-house.

Using the Cloud is expensive. Perhaps in five to ten years, we will see some cost savings.

The Intune license model is costly. We need to have an enterprise mobility license to use Intune. 

I would rate Microsoft Intune eight out of ten.

Our organization is currently piloting Microsoft Intune Copilot, which includes its AI functionalities. We're evaluating its features and functionality to determine its suitability for broader deployment across the entire organization.

Microsoft Intune simplifies mobile device management with BYOD for businesses, reducing the total cost of ownership. Intune's user-friendly interface eliminates the need for extensive IT expertise, making it a strong recommendation for most organizations.

With Intune, managing devices is a breeze. I use it to enforce security policies and seamlessly deploy applications to handle Windows 11 upgrades. It is like my one-stop shop for device management – no more manual headaches, just simple templates making my life easier. Plus, with Windows 10 support ending soon, Intune ensures a smooth transition to the latest and greatest without much hassle.

Overall, Intune has been a game-changer for our organization. It offers enhanced visibility, helping me identify and fix issues swiftly. Since implementing it, our security score has seen a noticeable improvement.

Intune gives me full visibility and control across all devices. For instance, if a device is slowing down, Intune alerts me, and I can proactively upgrade the hardware, like moving from HDD to SSD or M.2, ensuring optimal performance. It is like having eyes and control over the entire device landscape.

Intune has significantly reduced the risk of security breaches. With its robust security features and compliance monitoring, I can track and manage everything from emails to miscellaneous activities, ensuring a proactive stance against potential security threats.

The user experience of Intune is a perfect ten for me. It provides an incredibly helpful and seamless interface.

Intune has saved costs by preventing potential security threats. Restrictions on accessing miscellaneous websites have been invaluable in avoiding virus downloads and data loss. 

The reporting and analytics features in Microsoft Intune have been a lifesaver. In the report section, I can quickly identify device issues, compliance problems, or deployment failures. It provides a clear overview, allowing me to take immediate action, whether it's redeployment or manual adjustments, keeping everything in check and running smoothly.

While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users.

I have been using Microsoft Intune for three years.

The stability of Intune is impecable.

I would rate the scalability of Intune as a ten out of ten. I have not had any issues with it.

Technical support from Microsoft for Intune is top-notch, a solid ten. Whenever I have had issues and opened a ticket, they have been quick to respond within half an hour to two hours. The solutions provided are effective with detailed instructions and additional information.

Positive

My deployment model for Intune is gradual and cautious. It is like navigating through a vast ocean, where I test on a few devices first, slowly deploying one thing at a time. I learned the hard way that rushing impacts users, so it is a step-by-step process, taking a month or two, testing, deploying, and making adjustments as needed. Patience is the key to Intune deployment.
Deploying Intune wasn't a walk in the park, but it wasn't overly complex either. I would say it is moderate—needing time, experience, and knowledge. Testing is crucial.

Microsoft takes care of updates and maintenance. I just need to stay on top of deploying new patches that come from vendors, ensuring our machines are up-to-date and secure.

The return on investment with Intune has been excellent. The increased productivity and control over machines justify the cost, giving a full value-for-money experience.

We use Microsoft Intune to ensure security compliance mainly through our DLP project. It is our go-to for deploying new features and staying on top of security patches. Intune keeps us informed about vulnerabilities, making it easier for me to download and deploy updates across our infrastructure, ensuring a robust and secure system.

The standout features of Microsoft Intune for managing and securing our workforce are endpoint protection, streamlined deployment of applications, and easy handling of feature updates. Creating Intune policies is a breeze; for instance, deploying applications is just a matter of selecting them and letting Intune take care of the rest. It is a time-saving and efficient way to keep our systems secure and up-to-date.

The real game-changer in Microsoft Intune for our data security is the ability to create and enforce specific policies. I have set up two types: one within Intune and the other through GPO. The combination of both has been pivotal in ensuring robust security measures for our organization.

Having all endpoint and security tools in one place with Intune is quite valuable. It allows me to track device usage, block systems, and, if necessary, wipe company data for security purposes. The integration with OneDrive ensures seamless syncing and backup of user data, providing an added layer of protection. It is like having a control center that empowers me to respond swiftly to any security concerns.

For securing hybrid work and data protection, I set up Intune to handle encryption using tools like BitLocker. It provides an added layer of security, allowing me to manage BitLocker keys and make necessary changes for better control. This way, even in a hybrid work environment, I have visibility and control over data protection measures.

Intune's integration with Microsoft security has significantly bolstered our organization's security. From prompt security patches to timely machine restarts and access control, it covers a multitude of aspects, ensuring a robust and proactive security stance.

Using the Endpoint Privilege Management feature in Intune has been a productivity boost.

After deploying Intune, there was a shift in user freedom, but it was a positive change. I could restrict access, control network usage, and block certain applications, enhancing overall security. While some users may find it limiting, it aligns well with the organization's focus on security.

Intune must integrate with Microsoft 365 and Security. The synergy is powerful. For instance, in security, I identify vulnerabilities and know precisely what patches to deploy using Intune. It is like a seamless collaboration that streamlines the process.

Microsoft Intune's integration with other Microsoft tools has revolutionized my device management strategy. It is like a helping hand that makes everything easy and seamless. Over the past five to six years, it has become an essential and efficient part of my device management toolkit.

Microsoft Intune's integration with other Microsoft tools has revolutionized my device management strategy. It's like a helping hand that makes everything easy and seamless.

For new users, my advice is to take advantage of Microsoft's virtual training sessions and certifications. Sometimes, they offer free certifications, which can be beneficial for users, considering the investment companies make. The biggest lesson I have learned is the incredible control and flexibility Intune provides. From deploying and removing applications to blocking and deploying the OS, it gives complete control over the infrastructure, making it invaluable for users in the field.

Overall, I would rate Intune as a ten out of ten.

I started using this solution in the summer of 2021. It was three years ago, and I remember it was to deploy new computers. I aimed to get a brand new laptop with the processing system entirely configured and ready to work with applications deployed.

I would say Autopilot is a feature I really like. It allows us to send a brand new computer directly to the user without needing to go through IT. This capability is powerful as it allows us to remove any compromised device remotely, whether it gets stolen or not. 

It's a great product to secure data, although it might be a bit more complicated with iOS devices when you're using your own device. It's nice for mobile devices, though smartphones might be less suitable compared to personal computers. This solution saves us a lot of time once it's implemented.

I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet.

I have been using the solution for three years.

Stability issues almost never happen. The worst case I experienced was when Autopilot failed a couple of times, but that's the only issue I had.

I did not use any previous solutions except Jamf for Apple devices.

The initial setup was somewhat between easy and difficult. It took about a month to learn how to use it, initially in a small environment. During the first implementation in March, I did not like all the new features as they took time.

I used it twice. The first implementation took a long time, and there were two of us the second time.

I am sharing my experience between Intune and Jamf. Regarding the user experience, I'm not sure that users realize what Intune does for them. It automates tasks so that from their perspective, things happen automatically without understanding what is being done. 

I'm not sure about the name, but I had a personal plan because I started using it without training. It took a few weeks to learn how to use it properly. For application deployment, maintaining packages for updates is necessary. I advise using a testing environment and taking the time to understand how this will impact the infrastructure before putting Intune into production. 

Overall, I would rate this product seven out of ten.

Our primary use case is managing our devices and policies and having a consistent way to manage devices on the Windows side.

Implementing Microsoft Intune has provided a more streamlined and consistent method for device management across our multiple domains, effectively consolidating our administrative efforts.

The Microsoft Intune user experience is good. I would rate it eight out of ten.

Within Intune, managing policies and having a consistent way to manage devices is valuable.

Intune is a constantly evolving product, with Microsoft prioritizing its development over on-premise tools. While no specific feature requires immediate improvement, the ongoing expansion of reporting and inventory capabilities promises to enhance its utility.

I have been using Microsoft Intune for at least seven years.

The Microsoft Intune stability is getting better, and I would rate it eight out of ten. A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.

Microsoft Intune's scalability has improved over the years.

Positive

We used Configuration Manager and are continuing to use it. The addition of Intune was due to Microsoft's direction.

I would rate Microsoft Intune eight out of ten. Nothing is perfect, but it's good.

We began using Copilot, but it is currently restricted to a select few. Due to its potential for increased productivity and improved user experience, we are advocating for its wider adoption.