Microsoft Intune Reviews

Microsoft Intune is primarily used for endpoint management, device compliance, and deploying security policies across company laptops and mobile devices.

Microsoft Intune is used to enforce BitLocker encryption, require MFA, and block non-compliant devices from accessing corporate apps such as Outlook and Teams.

It has also been useful for remote app deployment and keeping Windows devices consistently patched without much manual effort.

Microsoft Intune has improved our endpoint security, reduced manual device management work, and made onboarding remote users much faster and more consistent.

We have cut device setup time by around fifty percent and significantly reduced compliance related support tickets since most policies and updates are now automated.

The best parts of Microsoft Intune are its centralized device management, smooth integration with Microsoft 365, automated policy deployment, and the ability to manage remote devices without needing users on the corporate network.

Policy and compliance management is relied upon the most because it automates security enforcement and saves a lot of manual admin work day-to-day.

The reporting and integration with Azure AD and Defender also make troubleshooting and security monitoring much easier.

Microsoft Intune could improve its reporting depth and make some policy configurations less complex, especially for hybrid environments.

The admin interface can also feel fragmented at times, so simplifying navigation would help with day-to-day management.

Faster policy sync times and more detailed built-in troubleshooting tools would be beneficial, especially for complex device enrollment issues.

I have been working in this field for one year.

Microsoft Intune has been relatively stable in production, especially for device compliance and policy management, although policy syncs and app deployments can occasionally be slower than expected.

Microsoft Intune scales really well in our experience. We have been able to manage thousands of devices across remote and hybrid environments without major infrastructure concerns, although larger deployments can sometimes expose slower policy sync and reporting delays.

The customer support for Microsoft Intune has been decent overall. Basic issues usually get resolved fairly quickly, but more complex cases can take time and often require escalation or multiple follow-ups.

We previously used basic on-premises SCCM management but switched to Microsoft Intune to better support remote users and modern cloud-based device management.

Microsoft Intune is used in a hybrid setup, mainly cloud-managed with some integration into our on-premises Active Directory environment.

We have seen solid ROI through reduced manual IT workload, roughly forty to fifty percent faster device provisioning, and fewer support tickets related to compliance and patch management.

Our experience with Microsoft Intune pricing has been fairly positive since it is bundled well with Microsoft 365 licensing, but understanding all the licensing tiers and add-ons can get a bit confusing during setup.

Before choosing Microsoft Intune, we also evaluated VMware Workspace ONE and JMF Pro for endpoint management.

My advice would be to plan your device policies and identity integration carefully before rollout because Microsoft Intune works best when it is properly aligned with Azure AD, compliance tools, and your overall Microsoft 365 management.

Overall, Microsoft Intune has been a strong fit for modern endpoint management, especially for remote and hybrid environments, and it keeps improving as Microsoft expands the platform. I would rate this product an eight out of ten.

My use case for Microsoft Intune involves remote access and mobile management. The purpose is to improve our operational efficiency.

The best features of Microsoft Intune that I appreciate most include its comprehensive management capabilities and user-friendly interface.

I do use the cloud PKI feature in Microsoft Intune, which enhances my management of the certificate infrastructure effectively. In cloud PKI, it helps me manage my certificate infrastructure by ensuring secure operations and streamlined processes.

I also use Microsoft Copilot as it offers significant value in enhancing my experience with Microsoft Intune. My experience using Copilot has been very positive as it integrates smoothly into my workflow. Copilot helps protect my environment by automating security processes and facilitating timely updates.

I am also using the enterprise application management feature in Microsoft Intune for better app discovery and deployment. I use the application management feature extensively within Microsoft Intune for automatic updating and deployment.

There are areas that have room for improvement in Microsoft Intune, particularly regarding integrations.

I have been using Microsoft Intune for about three years.

The stability of Microsoft Intune is relatively high, and I would rate it a 9 regarding downtime or bugs.

For scalability, I would also rate it a 9 as it adapts well to our growing needs.

From one to ten, I rate Microsoft Intune's technical support as 8, indicating it meets my needs satisfactorily.

Positive

I utilize a different solution for some aspects of endpoint management, which offers additional functionalities.

The deployment of Microsoft Intune was fairly easy, though it had its complexities as well.

It took me weeks to deploy Microsoft Intune fully, balancing the setup with existing systems.

I estimate I have seen a return on investment of about 20%, highlighting the value provided by Microsoft Intune.

Microsoft Intune has saved me about 30% of my time through streamlined processes and efficient resource management.

The pricing of Microsoft Intune, considering its features, is cost-efficient.

In terms of overall pricing, I find it to be fairly priced, reflecting its capabilities.

Considering the features, I recognize its pricing is competitive within the market.

I compare Microsoft Intune to other solutions based on its features and performance, indicating its advantages.

When comparing with other solutions I have used, I find Microsoft Intune to be quite effective.

To others looking to implement Microsoft Intune, I recommend them to evaluate through a proof of concept before finalizing their decision.

I would rate my overall experience with Microsoft Intune a 9.

I'm responsible for the end-user computing. I'm responsible for packaging the applications, deploying it to all the end-user devices in my organization via Intune, and also creating the monthly patching through update rings and deploying all the patches to the workstations across the entire organization. 

We have also created an Autopilot profile, deployment profile, and enrollment status page to ensure all the new devices are compliant with company policies and compliance policies as per our organization rules.

It significantly reduces the need for manual human efforts and is very cost-effective. This makes it particularly advantageous for large enterprises, especially in the financial sector, as it is secure and reliable. Microsoft Intune helps protect against vulnerabilities and third-party attacks by providing timely patches and update rings, ensuring compliance with security standards.

The best features of Microsoft Intune are creating the package in very simple terms using the Content Preparation Master tool, which I find easy. I'm able to pull reports and get device status very easily, which has been very helpful. 

Regarding the compliance policy settings and configuration profile, I can check on each device to see where it failed. However, I struggle to troubleshoot the exact root cause of these failures, which I want to highlight. 

I have observed that while I can generate reports, I am unable to address the log files from end-user devices effectively. For instance, when an application is deployed on a user device and it shows an error indicating failure, I can't pinpoint the exact reason for the failure. In Microsoft SCCM, we can access log files in the "C:\Windows\SCCM\Logs" directory. From there, we can check the "AppEnforce.log" and "AppIntentEval.log" files. Unfortunately, Intune’s management extension does not provide the same level of logging. When I try to review the "Windows IMEI" logs, I cannot determine where the application is failing.

Moreover, I lack the visibility in Intune that I had with SCCM. Looking ahead, with Windows 11 on the horizon and Windows 10 support ending on October 14th, I am currently involved in a Windows land migration project. I plan to image the new devices using Autopilot. Once the hardware hash is added to Intune, we are able to assign the group tag, which allows for the deployment profile to be assigned, enabling both device enrollment and user enrollment. This approach helps minimize the overall experience issues.

Maintaining Microsoft Intune is not very complex; we generally export the entire list of applications we've created once every three months, and we make sure to update or remove any old policies that are no longer required in our organization. However, this is a time-consuming and tedious process. I suggest that Microsoft include an option, similar to SCCM, for every three months or 90 days to automatically remove devices from the console. This suggestion could apply not just to device management but also to application management and compliance policies or configurations.

Because Microsoft Intune is cloud-based, we would like to gain a better technical understanding of how Microsoft develops the tool from the backend. For instance, with SCCM, we learned how it operates—creating distribution points, performing system discovery, and identifying machines present in Active Directory. We understood how to create boundaries and assign boundary groups for distribution points to access content. However, in Intune, we struggle to determine where content is stored. For example, when I create a .IntuneWin file or a package application, I want to know where it is stored and how to retrieve the raw files or the source media if needed. These are some of the challenges we face with Microsoft Intune. We lack a lot of visibility in Microsoft Intune.

I have been using Microsoft Intune for the past eight years.

I find that Microsoft Intune is stable, but it would be beneficial for support infrastructure engineers to receive presentations about new features and how earlier issues were overcome, as this information is not readily available to them, which affects the perceived stability. On a scale of one to ten, I would rate it a seven out of ten for stability.

For scalability, I would rate it a six out of ten.

Currently, I'm managing around 6,000 devices at Alter Domus, and once I deploy an application, profile, or policy, it takes around two weeks to achieve 92% to 94% compliance. We have around 13,000 users.

For technical support, I previously received direct calls from escalation engineers at Microsoft, and I found that very supportive. However, now Microsoft has changed their process, and L1 and L2 tickets are often assigned to third-party companies where the personnel may lack the necessary knowledge, resulting in lengthy resolution processes. In my organization, management suggests we handle issues ourselves until a solution is provided.

When an escalation support engineer at the L3 or L4 level assists me, I would give them a rating of 10 out of 10. However, for L1 or L2 engineers from third parties, I would rate them a four out of ten due to the lengthy resolution times. 

Overall, I would rate vendor support very poorly, at three or four out of ten. However, when I talk to engineers directly working for Microsoft, especially those familiar with SCCM and Intune, I would give them a 10 out of 10 due to their proper understanding of the tools.

Neutral

I have seen a return on investment with Microsoft Intune, as it has saved me resources. Previously, I managed my infrastructure with a team of around six to seven members, but after transitioning to the Microsoft Intune hybrid model, I am able to manage it with just one resource, allowing me to cut costs significantly, around 50-60 lakhs.

It's expensive.

When comparing Microsoft Intune with other solutions or vendors, I find that it is a very fast and safe procedure technology. While I believe it is good technology, there are minor issues that could be resolved by Microsoft. We want transparency for engineers to understand where issues arise so we can troubleshoot effectively.

I don’t want to constantly disturb the service support engineers by raising cases. As technical engineers, we want to solve problems on our own. We aim to become subject matter experts for Microsoft Intune within our organization.

In my organization, we use Copilot whenever we don't understand a particular feature, and it provides the answers we need. For example, when I need to create a BitLocker encryption policy, Copilot assists me and guides me through the steps and necessary settings required before creating that policy.

We have a certificate infrastructure, and we generally embed machine certificates and handle the PKI certificates via SCCM. 

The cloud distribution point that we have already configured in SCCM is particularly useful when an end-user device is not connected to the VPN (Virtual Private Network). During this time, the cloud distribution point allows content, such as application patches, to be distributed and successfully installed on end-user devices. This is why we have been able to achieve good compliance.

I would recommend Microsoft Intune to other users because it offers many benefits. Overall, I would rate Microsoft Intune an eight out of ten.

The main use case for Microsoft Intune is device management and security policy enforcement. We use it to manage company laptops and mobile devices, deploy security policies, and ensure devices remain compliant with organizational requirements.

A day-to-day example would be onboarding a new employee. Instead of manually configuring the device, we can enroll it in Microsoft Intune to automatically deploy required applications, apply security policies, and configure settings. This saves time and provides a consistent and secure setup process.

Microsoft Intune has helped us simplify device management and improve security. Having everything managed from a central platform has saved time and made administration much easier.

The standout feature for me is centralized device management. It makes it easy to manage devices, deploy applications, enforce security policies, and monitor compliance from a single console. It saves a lot of time.

Another thing I appreciate is the automation and integration with the Microsoft ecosystem. Since we already use Microsoft 365 services, Microsoft Intune works well with tools like Azure AD, Defender, and Conditional Access. This makes it easier to automate device onboarding, policy deployment, and compliance checks. It reduces manual work and helps maintain a consistent security posture across managed devices.

The biggest benefits have been easier device management, improved security, and reduced manual work. Device onboarding is faster, and policies are applied consistently. Managing remote users has become much more efficient.

We do not track exact metrics, but we have definitely seen improvement. Before Microsoft Intune, setting up a new device involved a lot of manual configuration. Now, most of the applications, policies, and settings are deployed automatically. This has reduced setup time and helped minimize configuration errors. It has also made ongoing device management much easier for the IT team.

The integration with the Microsoft ecosystem is one of its strengths, and we have been satisfied with the overall experience.

One of the areas for improvement would be troubleshooting and reporting. Sometimes, it takes time to identify the exact cause of a policy or compliance issue. More detailed diagnostics and customizable reporting would make the platform even better.

The platform works well overall, but I think the user interface could be a little more intuitive in some areas, especially when troubleshooting compliance or policy-related issues. I would also like to see more detailed reporting and diagnostics to make problem resolution faster.

Microsoft Intune has been stable overall. We have not experienced any major downtime, only occasional minor issues that were resolved quickly and did not have a significant impact.

Microsoft Intune is very scalable. We have been able to add more users and devices without any major issues, and management has remained straightforward.

I have contacted support a few times. The experience was positive, and the issues were resolved, though response times can occasionally be a bit slow.

Microsoft Intune was the first endpoint management solution I worked with in this environment, so I was not directly involved with any previous platform.

I recommend starting with a pilot deployment and planning your policies carefully. If you are already in the Microsoft ecosystem, Microsoft Intune is a strong and easy-to-manage solution.

We are just a customer of Microsoft Intune. We do not have any partner, reseller, or other business relationship with Microsoft.

Solutions like VMware Workspace ONE and MobileIron were considered. However, Microsoft Intune was chosen because it integrated better with our Microsoft ecosystem and provides a simple management experience.

I think the governance and security are strong. Microsoft Intune provides good policy control, compliance management, and integration with other Microsoft security tools, which help maintain a secure environment.

The accuracy has been good. The recommendations from Microsoft Intune are generally reliable and help identify compliance and security issues faster, although we still validate important decisions before implementing changes.

I have had a positive experience with Microsoft Intune. It simplifies device management, improves security, and saves time. I would definitely recommend it. I would rate this product an eight out of ten.

My main use case for Microsoft Intune is centralized endpoint and mobile device management, where I use it daily for device enrollment, enforcing compliance and security policies, deploying applications, managing Windows Update, and remotely troubleshooting corporate devices. For example, I automatically provision laptops with security policies and required applications during onboarding, which reduces manual efforts and improves security compliance.

Additionally, I use Microsoft Intune for conditional access integration, remote wipe-out of lost devices, patch management, and monitoring device compliance, which help improve security, simplify endpoint administration, and support remote workforce management efficiently.

The best features in Microsoft Intune are centralized device management, compliance policy enforcement, application deployment, conditional access integration, and remote device actions like wipe-out and reset because these features simplify endpoint administration, strengthen security, support remote workforce management, and ensure devices remain compliant with organizational policies.

I rely the most on compliance policy enforcement in Microsoft Intune because it ensures all corporate devices meet security standards like encryption, antivirus, and update compliance before accessing company resources, which is critical for maintaining security and regulatory compliance.

Microsoft Intune has positively impacted our organization by improving endpoint security, automating device management, and reducing manual administration effort. Tasks like device provisioning, policy enforcement, software deployment, and remote troubleshooting become centralized and faster, helping save operational time, improve compliance, and support remote workforce management more efficiently.

Using Microsoft Intune, we reduced device onboarding time by around forty to fifty percent, improved compliance visibility significantly, and reduced manual endpoint management effort through automated policy deployment and centralized administration while also helping lower security incidents related to unmanaged or non-compliant devices.

Microsoft Intune can be improved with a more intuitive admin interface, faster policy synchronization, better troubleshooting and reporting capabilities, especially for complex and hybrid environments, along with more granular control and simplified management for advanced configurations.

I have been using Microsoft Intune for around three to four years as a part of endpoint management, device compliance, application deployment, and mobile device management in the enterprise environment.

Microsoft Intune is stable.

Microsoft Intune scales very well for enterprise environments as it supports centralized management for a large number of devices, users, and policies across distributed and remote workforces. Its cloud-native architecture allows easy expansion without significant infrastructure overhead.

My experience with customer support for Microsoft Intune has been generally positive, as Microsoft support provides strong technical expertise, good documentation, and effective guidance for most deployment and troubleshooting scenarios. Although response times for complex issues can sometimes vary depending on the support tier and severity.

We earlier used traditional on-premises tools like Microsoft System Center Configuration Manager for device management, but we switched to Microsoft Intune to support cloud-based management, remote workforce requirements, simplified administration, and better integration with Microsoft 365 and Azure services.

We handle user training and adoption for Microsoft Intune through onboarding sessions, user guides, and step-by-step documentation for device enrollment and security policies, along with awareness sessions for compliance and remote access practices. The IT team provides support during rollout to ensure smooth adoption and minimal disruption.

We saw a strong ROI with Microsoft Intune, including around forty to fifty percent faster device onboarding, significant reduction in manual endpoint management efforts, improved compliance visibility, and reduced security incidents related to unmanaged devices, which overall saves operational time and improves efficiency.

My experience with pricing, setup cost, and licensing for Microsoft Intune has been positive overall, as it is commonly included with Microsoft 365 Enterprise licenses, which simplifies procurement and reduces additional setup costs. While standalone licensing is also flexible for different business needs, and although advanced features in the Intune suite or higher-tier plans can increase costs, the overall ROI is strong due to centralized endpoint management, security, and automation capabilities that reduce operational overhead and improve efficiency.

My advice would be to start with a clear device management and security strategy before implementing Microsoft Intune. Begin with a pilot rollout, properly design your compliance and conditional access policies, leverage automation and integration with Microsoft 365 and Azure services, and invest in user training and monitoring to ensure smooth adoption and effective endpoint management.

Microsoft Intune integrates seamlessly with tools such as Microsoft Entra ID, Microsoft Defender for Endpoint, and Microsoft 365 services, enabling centralized identity, security, compliance, and device management.

We use Microsoft Intune to centrally manage updates and patches by creating update rings and deployment policies for Windows devices, scheduling phased rollouts, enforcing compliance for missing patches, and monitoring update status.

We monitor and report device compliance in Microsoft Intune using compliance policy dashboards and built-in reports that track device health, including encryption, antivirus, OS version, and patch status, while integrating with Microsoft Entra ID.

We handle security incidents detected through Microsoft Intune by integrating with Microsoft Defender for Endpoint and conditional access policies, where compromised or non-compliant devices are automatically isolated or blocked from accessing corporate resources.

We use Microsoft Intune to centrally deploy and manage applications by creating deployment policies for required and optional applications, assigning them to user or device groups, scheduling phased rollouts, and monitoring installation status through reports.

We ensure data privacy and compliance in Microsoft Intune by enforcing device compliance policies, encryption, conditional access, and application protection policies while integrating with Microsoft Entra ID to restrict access from non-compliant devices and using remote wipe, auditing, and reporting features to protect corporate data and support regulatory compliance requirements.

I would rate this product eight out of ten.

I work with Microsoft Intune on 365 Modern Workplace technologies. I have dealt with different Microsoft Intune-related projects because they fall within the security and compliance scope. I migrate customers to Microsoft Intune for endpoint management. I either onboard customers directly to Microsoft Intune or, as in my current employer experience, I detached their endpoints from SCCM and then fully managed those endpoints using Microsoft Intune.

The main purpose of Microsoft Intune is to fully manage corporate or enterprise devices, mainly Windows. From time to time, I make decisions and take action for macOS. I also commonly secure data for non-managed devices, very likely smartphones, using policies to secure data such as Outlook, emails, and Teams.

There is not much measurable improvement in fairness to Microsoft Intune because I typically try to set KPIs, but eventually I cannot. Customers are not focused on that part for KPIs because it would not be easy for them to define clear KPIs such as the number of incidents to be minimized across a semester, quarter, or yearly basis. Another example would be to define an SLA whereby endpoint disruption must be minimized in terms of recognition and response. I always try to establish KPIs, but customers often do not have that mindset.

The integration with different kinds of endpoints is the most valuable feature in Microsoft Intune: Windows, Mac, iPhone, Android, and anything else. The most reliable feature is the integration with Microsoft XDR, which grants administrators and solution architects like me the ability to bring value to a business. Microsoft Intune integrates deeply with Windows and with Microsoft Defender for Endpoint, which is the antivirus. This integration grants comprehensive security from an endpoint perspective.

I am part of the private preview with Microsoft, which is a program for very few customers working with Microsoft to improve features in the future. I am currently working with Microsoft to improve Microsoft Intune RBAC, which is role-based access control because I came across a limitation. I worked with Microsoft for approximately four months, and I and other few customers participated in that program to give our inputs to improve that feature. They have made improvements, and I think later this year Microsoft will release the new RBAC feature in general availability, either in two or three months.

The other area needing improvement is Autopilot because there are currently other limitations. Microsoft opened another private preview for Autopilot and we have been working on that as of middle of February. Those are the two features that did not impress me much, and currently with other customers I am improving them with Microsoft directly.

I have used the solution since 2020.

Regarding the overall stability of Microsoft Intune, I would rate it a seven. Generally speaking regarding scalability, it works quite well. The problems I came across were the ones I already mentioned and led me to join the Microsoft preview program. Generally speaking, I am quite happy with the product, and I would have said even eight, but generally speaking it works quite well.

The problems I came across were the ones I already mentioned and led me to join the Microsoft preview program. Generally speaking, it works quite well.

Regarding customer service and technical support, I would rate it a seven on a scale from one to ten. I would say it is fair enough.

Prior to adopting Microsoft Intune, I was focused on Microsoft solutions, so I try to be consistent with Microsoft Intune. I saw a demo from another vendor, but I have not really worked with other solutions or other vendors.

In relation to the deployment regarding Microsoft Intune, the first difficulty I had to cope with was the decision to make between continuing with co-management or stopping and going to a full Microsoft Intune management. The difficulty there was co-management because there are some decisions to make and also some technical constraints to address. When I decided to go with full Microsoft Intune management, it meant I had to unlink those devices from SCCM and then uninstall the SCCM agent on endpoints and also fix some gaps. There were some difficulties in fully onboarding and unlinking those devices from SCCM and then fully onboarding those devices to Microsoft Intune. Those are the most difficulties I came across in my current Microsoft Intune project experience.

Regarding where I bought Microsoft Intune, that is a difficult question to answer because it depends. When talking about Azure, you are talking about a tenant. When you open a tenant, you open it by yourself. When you need licenses, you may either have a direct relationship with Microsoft, as is the case where I am currently working, or if I used to work as a consultant, I provided help for customers to open a tenant or to buy licenses.

Regarding ROI with Microsoft Intune, Microsoft Intune provides value for customers and they are happy. There is definitely a return on investment for customers when they adopt Microsoft Intune. For larger companies that can manage a large fleet of endpoints, there is definitely a return of investment.

Regarding the quotation for customers, which is something I did in the past, generally speaking from a sysadmin perspective, the pricing for what they offer is in line.

I will answer this question broadly because I work with 365 modern workplace projects and also Azure. I will not answer this question just from a Microsoft Intune perspective. Generally speaking, I try to leverage and maximize the value of a customer's license baseline. For instance, a customer has purchased E5 licenses, which grants the customer very different parts of the 365 ecosystem. There is a lot for a customer to improve. Every time I try to ask questions in relation to what they have now regarding awareness and understand what might be the gap from what they currently have. I am not talking about just in relation to licenses but their awareness for data protection, endpoint management, endpoint protection, identity protection, VM protection, and some workloads protections in the cloud.

There are constraints due to the technology of Microsoft Intune, but this applies to almost any technology. I have not had the chance to integrate with any third-party software. I was able to comply fully with Microsoft Intune solely.

The integration with different kinds of endpoints is the most valuable feature in Microsoft Intune: Windows, Mac, iPhone, Android, and anything else. The most reliable feature is the integration with Microsoft XDR, which grants administrators and solution architects like me the ability to bring value to a business. Microsoft Intune integrates deeply with Windows and with Microsoft Defender for Endpoint, which is the antivirus. This integration grants comprehensive security from an endpoint perspective.

Regarding missing features in Microsoft Intune, I was part of the private preview with Microsoft, which is a program for very few customers working with Microsoft to improve features in the future. I am currently working with Microsoft to improve Microsoft Intune RBAC, which is role-based access control because I came across a limitation. I worked with Microsoft for approximately four months, and I and other few customers participated in that program to give our inputs to improve that feature. They have made improvements, and I think later this year Microsoft will release the new RBAC feature in general availability, either in two or three months. The other area needing improvement is Autopilot because there are currently other limitations. Microsoft opened another private preview for Autopilot and we have been working on that as of middle of February. Those are the two features that did not impress me much, and currently with other customers I am improving them with Microsoft directly.

I would rate this product an eight overall.

I can describe the use case as working from scratch with the deployment profile, device restrictions, and application deployment since the company is totally on cloud, making it easy to use Microsoft Intune and apply everything needed effectively.

The best feature in Microsoft Intune is zero touch deployment, which allows me to automate many tasks compared to manually installing Windows and applications one by one, making it easier to enroll devices with Autopilot and pre-deploy applications. There are also self-assessments based on location and risk that improve conditional access and endpoint security. Moreover, I can utilize compliance policies and configuration profiles effectively by clearly defining what I need, testing them on a few devices, and then implementing them across the board, contributing to a smooth experience.

I assess the overall user experience as a mix. Specifically, for the Windows platform, it is totally fine and very easy to handle using features such as Autopilot, zero touch deployment, and IT management, allowing users to onboard smoothly in Microsoft Intune with pre-applications installed through Autopilot. However, for non-Windows platforms, there are many areas that still need improvement, such as on macOS. For Windows, it works well with compliance policies, conditional policies, and integration with multiple platforms such as Azure AD and Windows Defender.

Areas with room for improvement in Microsoft Intune include the policy sync process; reducing the time it takes for changes to be applied would help facilitate testing. Faster feedback on whether policies fail or pass would minimize wasted time while also improving the handling of Windows 32 application failures, which often depend on manual intervention to diagnose and initiate processes again.

I have been using Microsoft Intune for the last four to five years.

Prior to using Microsoft Intune, I experienced a hybrid model, and the switch to a cloud-only solution enhances manageability due to ease of backing up processes. Using Microsoft Intune or similar cloud-based tools simplifies management significantly compared to hybrid methods.

My thoughts on the pricing for Microsoft Intune are that while it might seem costly for a single service, if an organization operates completely on the cloud without a hybrid model, it is quite reasonable. The integration with other Microsoft services such as Entra ID and Defender adds substantial value and features, making the cost manageable.

On a scale of one to ten, with one being cheap and ten being expensive, I would place Microsoft Intune at a 7.5.

Comparing Microsoft Intune with other solutions, I find it excels for Windows management, but for non-Windows systems such as macOS or Linux, there is substantial room for improvement. Other tools, such as Addigy and Kandji, have made strides in enhancing macOS management; they apply policies immediately upon clicking, something Microsoft Intune struggles with.

I have not initiated the use of Copilot in Microsoft Intune yet, but I am testing it; it has not been deployed to everyone. My experience has been that manually performing tasks may take more time, but having an AI tool to prompt actions can save time, and so far, testing Copilot has been good.

The deployment process in Microsoft Intune is a mix; for normal applications that do not require custom versions, it can be complex. Issues such as Windows 32 app failures occur frequently, and detailed manual detection rules are often necessary. I find that deployment failures require extensive troubleshooting, as I must dig through Microsoft Intune logs, refresh and sometimes start over with the same devices.

The deployment in our environment is primarily cloud and on-premises; however, we are not using a hybrid model. I am using about four hundred physical laptops in total, and while some devices are purchased directly from OEMs with hardware already deployed and onboarded smoothly, I am still working on onboarding other devices which are not yet on Autopilot individually.

Our organization currently has more than four hundred fifty users working with Microsoft Intune. The scenario is predominantly a mix of devices, with ninety percent being Windows, while the remaining are macOS. I have previously mentioned that our work with macOS is limited as I continue to test its capabilities; the policy syncing and application management are not as smooth as one would expect compared to third-party systems.

The solution does require maintenance; I use update rings with Windows for feature and normal updates, which are relatively easy. I create policies for updates that I test on a limited number of devices in IT; once I confirm that the policies have been successfully applied, I then roll them out to broader groups. There are instances where some systems fail to update, which requires troubleshooting and running a resync to resolve.

I would rate this review an eight out of ten.

I have been using Microsoft Intune for around two years for endpoint management, device compliance, and application deployment activities.

The main use case for Microsoft Intune is in endpoint device management and security compliance; on a daily basis, I use it to deploy applications, enforce security policies, measure Windows devices, and monitor device compliance remotely.

I also use Microsoft Intune for remote troubleshooting, device enrollment, patch management, and enforcing security configurations across corporate laptops and mobile devices.

The best features of Microsoft Intune are centralized device management, remote application deployment, compliance policy enforcement, and integration with the Microsoft security ecosystem; the remote management and policy control features are especially useful in daily operations.

The remote management and policy control features help me manage devices efficiently without requiring physical access; for example, during remote work scenarios, I was able to deploy application security policies and troubleshoot compliance issues remotely, which saves time and improves operational efficiency.

The integration with Microsoft 365 and Azure AD is also a strong feature that helps simplify identity management, access control, and compliance enforcement across devices and users.

Microsoft Intune has improved centralized endpoint management, security compliance, and remote support capabilities in my organization; it has reduced manual device management effort and helps enforce security policies more efficiently across users and devices.

I have seen improvement in remote device management, faster application deployment, and reduced manual support effort; Microsoft Intune has also helped improve compliance visibility and enforce security policies consistently across managed devices.

Microsoft Intune can be improved in terms of reporting, customization, troubleshooting visibility, and policy deployment speed in large environments; some advanced configurations can also be complex during initial setup and management.

Better reporting flexibility and more detailed troubleshooting insights would improve the overall experience; integration and policy synchronization in large environments could also be optimized further for smoother management.

Microsoft Intune has been stable in my environment overall; I have not experienced any major downtime issues, and the platform reliably handles device management, policy deployment, and compliance monitoring activities.

Microsoft Intune has scaled well with my organization's growth and remote management requirements; it efficiently handles multiple devices, users, and policy deployments, especially in a cloud-based environment.

The customer support experience has been good overall; I have contacted support for policy deployment and troubleshooting-related issues, and the support team was responsive and helpful during resolution.

Previously, device management activities were handled using traditional on-premises tools and manual processes; I switched to Microsoft Intune to improve centralized cloud-based management, remote administration, and security compliance capabilities.

The pricing and licensing are reasonable, especially for organizations already using the Microsoft ecosystem; the initial setup requires proper planning, but the integration with Microsoft 365 and Azure services helps simplify overall management.

I have seen a positive return on investment through reduced manual device management efforts, faster remote support, and improved compliance management; Microsoft Intune has helped save operational time and simplified endpoint administration across the organization.

I evaluated a few other endpoint management solutions, but I selected Microsoft Intune because of its cloud-based management, Microsoft ecosystem integration, and strong compliance and security management capabilities.

I would rate Microsoft Intune eight out of ten overall because it provides strong endpoint management, security compliance, and remote administration capabilities, with some room for improvement in reporting and advanced troubleshooting features.

I chose eight out of ten because Microsoft Intune has significantly improved device management, remote administration, and compliance enforcement in my environment; the rating is not higher mainly due to some limitations in reporting, troubleshooting visibility, and complexity in managing advanced configurations in large environments.

Microsoft Intune provides strong governance and security capabilities through compliance policies, conditional access integration, device control, and centralized endpoint management; the integration with Microsoft security solutions helps maintain better visibility and security control across the environment.

The compliance monitoring, policy recommendations, and security insights provided by Microsoft Intune are generally accurate and reliable in daily operations; I have had a positive experience overall, especially with device compliance visibility and policy enforcement, although some complex policy conflicts can still require manual analysis.

Microsoft Intune has been a valuable solution for centralized endpoint management, compliance enforcement, and remote device administration; it has helped improve operational efficiency and security management across my environment.

Microsoft Intune has been a valuable solution for improving endpoint management, security compliance, and remote administration in my environment; it has highly simplified device management operations and improved overall visibility and control over managed devices.

The interview process was smooth, professional, and straightforward; the questions were relevant to real-world experience and helped explain the practical use of the solution clearly; overall, it was a good experience, and I do not have any major suggestions for improvement.

I would recommend properly planning device enrollment, compliance policies, and integration with Microsoft 365 before deployment, as understanding security and management requirements in advance helps organizations get the maximum benefit from Microsoft Intune. My overall rating for this review is eight out of ten.

My main use case for Microsoft Intune is to secure, manage, and monitor all the endpoint devices from a central platform. I use Microsoft Intune to secure and manage endpoint devices by enrolling a new laptop automatically when a user signs in with corporate credentials, providing security settings and applications without any manual intervention for the IT team.

Microsoft Intune has positively impacted my organization in many ways, enabling us to perform remote actions and have device lifecycle control, such as remote wipe, reset device, and lock the device, along with role-based access control.

These positive impacts translate into real results for my team by saving a good amount of time. With Microsoft Intune, we set up the device within 20 to 30 minutes, reducing the provisioning time by 70 to 80%, and it has also reduced the IT workload by 40 to 60%.

The best features Microsoft Intune offers include centralized device management and automating provisioning, which is really helpful with this device.

Out of centralized device management and automated provisioning, I find centralized device management most valuable because it gives us good visibility from a single place, allowing me to see all the devices, whether their compliance is okay or not, and their security posture from a single console for real-time control and response.

I have not seen any kind of challenge with Microsoft Intune; it is working well and providing deep, built-in visibility that improves troubleshooting steps, though I believe detailed customized reporting can be improved.

I have been using Microsoft Intune for more than three years.

Microsoft Intune is stable.

Scalability with Microsoft Intune is good, handling the growth of the organization over time.

The customer support for Microsoft Intune is good in their technical aspects and provides great support to our IT teams.

From the start, we have been using Microsoft Intune and did not switch from a different solution.

Microsoft Intune is deployed in my organization through the public cloud.

We have seen a return on investment with Microsoft Intune, including time-saving and money-saving outcomes.

We have not gone for evaluation of other options before choosing Microsoft Intune.

My advice for others considering Microsoft Intune is to deploy it as it will really help build a foundation for their identity first, aligning Microsoft Intune with their identity setup by starting with a pilot phase and keeping policies simple during the initial design. Microsoft Intune is deployed in my organization through the public cloud, and we do use Azure as our cloud provider. I would rate this solution an 8 out of 10.

My use case with Microsoft Intune is for device management, app deployment, configuration profiles, and conditional access.

The nice, clear interface when managing devices in Microsoft Intune is what I appreciate about the solution. It is quite intuitive and easy to navigate around.

The app deployment is another feature I value.

Microsoft Intune does help bring all of my endpoint and security management tools into one single place or into one single solution. I can clearly see if the device is compliant or not in there as well.

Microsoft Intune is extremely important from a security perspective to ensure devices are compliant and gives us the efficiency to deploy apps automatically to a large number of users without the need for interaction from a client side, which is always helpful.

Microsoft Intune works well for securing hybrid work. I have a variety of customers who do BYOD as well, so giving that flexibility of how much control we have over data is helpful.

App deployment in Microsoft Intune definitely helps when it comes to managing app discovery, deployment, and automatic updating.

Being able to deploy apps to multiple devices at once in Microsoft Intune is very helpful. I do not have to manually install, require admin rights, or anything else. Behind the scenes, silent deployment is very helpful from a disruptive point of view.

Microsoft Intune does provide seamless integration with third-party solutions.

Microsoft Intune is very helpful in terms of integration with the rest of the Microsoft ecosystem because it is already in the Microsoft ecosystem. Typically, all of my clients are under that Microsoft ecosystem, so that is always helpful. The UI is very clear and precise.

Microsoft Intune is easy to maintain.

In my opinion, Microsoft Intune has room for improvement.

The pricing could be a little better, and the reporting could be a little better as well.

More granular reporting and aesthetically a little better improvement would be beneficial.

I have been using Microsoft Intune personally for probably six or seven years.

I would give stability in Microsoft Intune a nine. It is up quite a lot.

I would give scalability an eight.

I would give technical support a seven for Microsoft Intune.

Response times at Microsoft are sometimes not the best, which is why I rate it a seven.

Neutral

I do use Jamf for Mac equipment. Jamf Connect is the product from Jamf I am using.

I am satisfied with my partner.

The purchase would have been through a partner, not through the AWS Marketplace.

I would say Microsoft Intune falls around a six from one to ten, where one is cheap and ten is expensive.

Potentially, I might use the advanced Endpoint Analytics in Microsoft Intune. It is not something I have been exposed to, but I might.

I think I use third-party solutions for detecting and remediating anomalies in my endpoints, so potentially.

Microsoft Intune allows me to grant the permissions as of when they need it for that particular role. On-demand access is quite helpful. I can also have it time-limited as well, so if a particular task has to be actioned just in a specific time, I can grant the level of access and then obviously revoke that as well. The monitoring and auditing on that is good as well.

Using Microsoft Intune reduces the attack surface for my organization. I can revoke access if needed, so there is less risk.

I do use Copilot in Microsoft Intune. I am not sure how it protects, but I know I enroll it for more client use with Microsoft Intune. Having it tie into Microsoft apps already is helpful, and from a security perspective, it is probably more intuitive if it is using AI and the Copilot model. Copilot in Microsoft Intune helps simplify my security operations by about fifty percent.

Microsoft Intune saves me probably a couple of hours a week in terms of app deployment and other tasks.

My user base is global. My clients are small to medium businesses. Fintech is the specific industry I take clients from.

I would definitely consider Microsoft Intune if someone is already using Microsoft products. If someone is already in the Office 365 environment, that is my advice.