Microsoft Intune Reviews

We use it for pretty much everything related to endpoint management. We use it for bring-your-own-devices and corporate-related devices such as laptops and tablets. We have various operating systems such as Windows, iOS, and Android.

Microsoft Intune is helping to streamline operations and minimize administrative overhead.

We are using the Enterprise Application Management features of Intune Suite. It is very well designed and very well suited for Microsoft-related applications. Third-party applications can require some workaround. They do not always organically fit into the solution, but, overall, it is a great option to have visibility into what the users are using and be able to set up some policies based on that. We can allow applications or deny applications. We can manage what users can onboard. Overall, it is a great solution. We can definitely simplify and streamline some security operations.

Microsoft Intune is great for securing hybrid work and protecting data on company and BYO devices. What is more important is that it is not a static product. It is not that the product is very well established and not moving anywhere. It is constantly evolving. Microsoft seems to be spending lots of resources trying to improve and bring new features. That is great.

We are starting with Intune's Endpoint Privilege Management feature. It definitely impacts productivity. It is great and definitely helps a lot. It helps minimize the attack surface because you do not have elevated privileges accounts available all the time. It helps mitigate or shrink the potential impact or potential entry points into the network.

Microsoft Intune has helped us to manage the accounts with elevated privileges. We are a managed service provider. We sometimes have big turnarounds on the help desk. By their job definition, many of them are supposed to have access to different clients and different sensitive areas. It helps us to mitigate and manage these accounts, and, as a result, to be more secure. We can make sure that those accounts are not being distributed very freely. We have control over their actions. We have control over what they are doing. We have full visibility and accountability.

Microsoft Intune is easy to use, and it is able to enforce policies towards multiple devices. It is able to bring multiple classes of devices into the same security posture. I found that very useful.

The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved.

I have been using Microsoft Intune for five to six years.

It depends on the level of access you have. We are a managed service provider, so we do have access to Microsoft. Generally, it is okay if you are able to find the right parties to talk to. It can definitely be improved.

Neutral

We did not use any other solution previously.

First of all, we do not have to deploy any third-party privileged account management solution. That is one tangible benefit. An indirect benefit is that by protecting your environment and making it more secure, you are potentially avoiding any downtime. It is hard to quantify what that downtime cost could be.

If an account with elevated privileges is compromised, you need to perform a lot of work. You need to change the password, disable the account, and recreate another account, so 10% to 15% of the downtime definitely could have been avoided.

We use Defender ATP and E5 licenses.

Intune was an organic choice because we are a Microsoft shop. We use everything that Microsoft can offer.

Microsoft Intune is a great solution. If you have a Microsoft environment, it is definitely the way to go. It can help you to streamline operations and simplify a lot of things. If you go into a multi-cloud environment where you have AWS, GCP, or any other cloud workloads, it may be a little bit more complicated. If you are a Microsoft shop, it is the way to go.

In terms of user experience, for the end users, it is pretty much seamless. It is more on the administrative side. If you properly configure it, it is a relatively seamless experience.

We have just started working with Microsoft Copilot in Intune. It is a very fresh solution. It has just been released, so we are setting up use cases and working with Copilot. We have a Copilot for Teams. We have a Copilot for Microsoft Office that we are utilizing. We have started playing with Copilot for some security operations. It is yet to be determined how much value it can bring. Generally, it can help you analyze and optimize some workloads and events more efficiently, effectively, and quickly. There is great potential, but we will see how it is in real life.

I would rate Microsoft Intune an eight out of ten.

I'm part of a break/fix team using Intune to support our clients. We support Android, iOS, Mac, and Windows devices and help customers with enrollment issues, Apple configuration problems, app deployment, and other issues. My clients are small-to-medium-sized.

Intune brings all endpoints and security management into one place. Through the same portal, we can manage policies and deploy apps. If we push apps through the portal, they can be deployed to all users. 

Intune makes it easier to manage devices, saving us time. It solves many challenges we face in deploying and configuring devices. When something breaks, we need to investigate, starting with the configuration. For example, the kiosks are Android-based devices. When we have issues, we need to check to ensure everything is configured correctly on the portal. 

Intune's security features for Apple iOS and Mac OS are helpful. We can check enrollment, manage public and private settings, and manage the organization's data using security key features. Like the MCM interface, the Intune portal is flexible and easy to understand.

The Cloud PKI feature helps us manage our complex certificate infrastructure across our cloud and on-prem Active Directories. We are using Copilot. The settings are controlled by Intune and SCCM, so Copilot works the same regardless of the product we use. It simplifies IT operations and helps us manage both. We can use AD Connect to integrate our on-prem Active Directory, connect with hybrid devices, and manage every device in the organization.

Intune could add more Linux security features and more integration with on-prem devices. The application deployments can also be improved. 

I have used Intune for around two years.

I rate Intune nine out of 10 for stability. 

I rate Intune nine out of 10 for scalability. 

I rate Microsoft support nine out of 10. 

Positive

We use SCCM to manage users and patches. We can push all the patches using Microsoft releases patches where we can push in a one we're using a one group and meeting one group, and then we are pushing it through this patch management.

Deploying Intune can take one to three days, depending on the configuration required. 

I rate Intune seven out of 10 for pricing.

I rate Microsoft Intune nine out of 10. I recommend Intune because it's more flexible, user-friendly, and has more security features. I work with Microsoft technologies like SCCM, Windows Server, and Intune. 

I enrolled devices with Microsoft Intune and applied policies and pushed applications. The main use cases for Microsoft Intune involve device management and policy implementation.

It excels at endpoint management and security. When managing a large number of devices in an organization, it becomes easy to handle them on one platform using Microsoft Intune. For security purposes, we can push many applications through Microsoft Intune to numerous devices in our organization, making it the best solution.

For organizations with numerous devices, Microsoft Intune's application management is beneficial because IT administrators don't need to push applications to devices individually. This makes the process easier, more time-efficient, and cost-effective.

Microsoft Intune is best for Windows devices and security in Office 365 and Microsoft-related enterprise environments. It's a nice platform for endpoint management.

Microsoft Intune lacks live location tracking capabilities. Improvements should be made in terms of MDM platforms for other devices. Microsoft Intune could be enhanced for better implementation across various device types.

I have been working with Microsoft Intune for two years.

I don't have detailed information about specific downtime or performance issues, but these issues can be there on any platform.

Microsoft Intune is a good platform for scalability. There were many challenges, but with experience, the scalability improved.

Microsoft support is good. However, compared to SOTI MobiControl, Microsoft Intune needs more efficient technical support. SOTI MobiControl's technical support is superior to Microsoft Intune's support.

Neutral

I have worked with SOTI MobiControl. The choice depends on customer requirements. If the customer's needs align with the capabilities of Intune, we choose that option. Conversely, if the requirements fit better with SOTI MobiControl, we go in that direction. Ultimately, it all depends on the customer's input. Intune is best suited for enterprises using a Microsoft environment, especially for Windows devices. However,  SOTI MobiControl is more appropriate for Android devices. While Intune can also support Android and iOS, it is particularly optimized for Windows. For iOS devices, both platforms offer similar capabilities due to platform-level restrictions that limit endpoint management solutions. Therefore, we evaluate each option based on the specific needs of the customer and their device ecosystem.

I primarily work with device enrollment and am not certain about the complete initial setup process of Microsoft Intune. Device enrollment is easy. I've worked with iOS, Android, and Windows as well.

With one user base license, we can use Intune for up to five devices. However, with SOTI MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only.

I would rate Microsoft Intune a seven out of ten. I find SOTI MobiControl to be the best, which I would rate a ten out of ten.

It is being used for device management. We have a couple of clients using it at the moment. They have Windows, Android, and iPhone devices that are managed by it. We have another client with only three devices, but they are Windows SE devices with the cut-down version of Windows.

They are using the latest version because it is always kept up to date online.

Microsoft Intune pretty much brings all of our endpoint and security management tools into one place. I cannot think of the ones where it does not do what we need. Apple Mac management could be better. It makes IT and security operations much easier and much more convenient.

We use the Enterprise Application Management features of Intune Suite. That is what the data manager is set to. These features are good. So far, we have had no problems with that.

Implementing applications is easier than MaaS360. There are definitely time savings. It is a lot smoother and a lot more well-integrated with Azure AD, etc.

The integration with Microsoft 365 and Microsoft Security for both cloud and co-managed devices is very important. That is the key thing for us. Almost all of the clients have Microsoft Office 365. We have only two clients who use Google G Suite, so this whole integration is very important.

It has helped us consolidate vendors.

Its benefits can be realized within a couple of weeks. It is very good because it works. Conditional access and compliance work from anywhere, so it is very good.

For our clients, the conditional access feature along with different compliance policies that they can set is valuable.

All the remote tools you can use on the mobile are also valuable. Features such as passcode reset for the device lock are helpful, so you can set a code and get people back into the device.

The Apple Mac management is a bit basic. The mobile management is good for iPhone and iPad, but the Apple Mac management needs improvement. That is probably because Microsoft does not have low-level access to Apple Mac hardware. If you are doing basic things, it is okay, but if you want to image Apple Macs and do things like that, then Jamf is much better.

Their support needs to be improved.

I have been using this solution for about eight years.

It is stable.

It is definitely scalable.

Their support is absolutely useless. They used to be good, but now, there are separate departments. We had an issue with conditional access where the client did not like the fact that single sign-on was working and automatically logging them into everything. They found it to be a security issue. It was not a good thing. We were trying to disable that, but then conditional access would not work. Their support could not figure it out. They would say that it is Entra and then they would say that it is Intune. I found out what it was. It was a token that was coming from a single sign-on.

Negative

We use Jamf. We are still using IBM MaaS360 for some of the clients, but it is getting phased out for Intune.

MaaS360 does not integrate with all Microsoft products as well as Intune for obvious reasons. A lot of our clients want Intune for data protection, conditional access, etc. It is more about protecting their data and making sure that the devices are compliant and meeting certain policies. 

The user experience of Intune is good. It is a lot less clunkier than MaaS360. We do most of the setup, so the users are not really affected by it.

Jamf is mainly for Apple Mac management. Intune is mainly for Windows management and mobile management. Intune does not have the same level of integration with Apple Mac, so you cannot image them properly. It supports very basic imaging. Jamf is a much better tool for managing Apple Mac.

You have to use Azure because it is a part of the Microsoft environment.

I am the lead engineer involved in setting it up and configuring all the policies. It is straightforward.

From a maintenance point of view, there is no maintenance you have to do because Microsoft does it all in the cloud. You might need to tweak a few things on an app after you send it out, but those are general tweaks to make things run better. You do not have to put updates on or do things like that.

We do not use any external help. We just use Microsoft documentation.

We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue.

We did not evaluate other solutions.

It is good. If your clients want to protect their data and they are using Microsoft tools, then Microsoft Intune is definitely the one that they should be using.

We are not using it to its fullest. There is a lot more we could do. I work for an MSP, so we are bound by what the client wants to do. If the client does not want to advance anything, we will not advance it.

In terms of IT productivity, it does not benefit us directly because we are an MSP, but it is a lot easier to use than MaaS360 and other ones we have tried. Similarly, it does not save us costs because we are an MSP. We charge people to implement a solution, and that is it. If we are paid to manage it, we obviously try to manage it, but it does not save us any money.

It does not affect our security because we do not use it ourselves. We just install it for other people.

Overall, I would rate Microsoft Intune an eight out of ten.

I have worked in various roles with Intune. In my previous organization, I supported Intune on a job board. Currently, I am in a consulting role, responsible for development, deployment, and other aspects of Intune. This experience has given me a well-rounded understanding of Intune's support and implementation aspects.

We implemented Intune to manage devices across multiple operating systems, including Windows, Mac, iOS, and Android. My expertise lies in device enrollment, compliance enforcement, configuration management, Autopatch, Autopilot for Windows, and application provisioning through Apple Business Manager for Mac devices.

We have clients who have deployed Intune on a hybrid platform and others who are fully cloud-based.

Intune's security management capabilities effectively meet our compliance requirements. While there may be a few unique instances where our needs are particularly complex and don't perfectly align with Intune's design, it's clear that Intune comprehensively addresses the compliance standards and policies necessary for any organization.

Intune serves as a unified platform for managing endpoint and security tools. As a comprehensive management solution, Intune allows for centralized control of various aspects of device and security management. In terms of Microsoft Defender, Intune seamlessly integrates certain features of this advanced security product, providing an additional layer of protection. This integration streamlines incident management by centralizing relevant information and tools within a single platform.

With the advancements in Intune automation, the role of IT administrators has become significantly less complex than in previous years. Tasks that once required extensive manual configuration and monitoring, such as deploying security updates to Windows machines, are now streamlined through features like Windows Autopatch. This service automates the entire process, including policy creation, deployment, and monitoring. Additionally, Autopatch offers flexible deployment options, allowing for gradual rollout to pilot groups, IT staff, and the general workforce. As a result, IT teams can focus on higher-level tasks and reduce the time spent on routine maintenance.

Intune's user experience is generally seamless, with minimal user interaction required. While some applications might occasionally conflict, causing minor disruptions, Intune's compliance and configuration policies are typically applied in the background without significant user input. As a result, the user experience is generally straightforward, with few interruptions from Intune's administrative tasks.

If implemented, Intune can significantly enhance data protection, compliance, and security. By implementing security codes, we can control user-level access to applications and ensure that only authorized individuals can access company data. In case of device loss, we can remotely wipe the device to prevent data compromise. Intune also plays a crucial role in productivity. Deploying and managing applications through Intune is straightforward, and it supports a wide range of applications, including built-in ones. These features make Intune a valuable tool for organizations seeking to improve data protection, security, compliance, and overall productivity.

Intune effectively secures hybrid work and protects data on both company-owned and BYOD devices. For company-provided devices, MDM enrollment ensures robust security. However, BYOD devices rely on MAM, requiring user interaction through the company portal or Authenticator. While most users comply, there are instances of resistance to installing the company portal app, making MAM management challenging. To address this, Microsoft could explore alternative solutions that avoid the necessity of the company portal on personal devices, accommodating user preferences.

Intune enhances IT efficiency by streamlining application deployment. Applications developed for Intune are directly accessible within the application list, eliminating the need for separate provisioning from third-party vendors. Microsoft's extensive collaborations with numerous applications ensure that features and upgrades are managed seamlessly through Intune. Overall, Intune offers a promising solution for current IT productivity needs.

Intune offers comprehensive compliance features, covering even the intricate registry aspects of Windows security. Through the settings catalog, we can configure virtually all desired settings. Existing templates can be customized, and we can delve deeper into the same settings previously configured in our on-premises environment. For those transitioning to hybrid or cloud environments, Intune provides numerous features that can be customized or replicated from on-premises, offering a seamless transition.

As an IT administrator, I appreciate Intune's ability to implement granular device-level policies for our organization's employees. This allows us to enforce company-wide regulations and ensure compliance while minimizing the risk of data breaches. Intune's user-friendly interface and straightforward accessibility make it a valuable tool for IT staff and employees.

The enterprise application management feature in Intune Suite for app discovery, deployment, and automatic updating is well-suited for Windows devices but is premature for Android and iOS. From an administrator's perspective, managing Windows apps with Intune is relatively straightforward. However, for Android and iOS, the feature requires further refinement due to their third-party operating system nature. While Android devices pose fewer challenges, iOS devices often necessitate using Apple Business Manager as an intermediary, complicating the management process. This is particularly evident when considering Apple's role as the primary manager of iOS devices.

Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades. This would streamline the process and reduce manual effort, especially for organizations with multiple applications requiring regular updates. Additionally, the tenant dashboard could be more user-friendly by providing more customizable options and charts for monitoring various aspects of the Intune environment. This would allow administrators to easily access and track key metrics without navigating through multiple menus.

I have been using Microsoft Intune for three years.

I would rate the stability of Intune eight out of ten.

I would rate the scalability of Intune eight out of ten.

Regarding the frontline support we contact, they could be more responsive. While the support is essentially the same for all users, Intune customers' response times, reservation times, and overall service are influenced by their license agreement. There is room for improvement in this area. Ultimately, we use the same product and license, but premium customer service comes with an additional cost. For instance, clients with premium licenses and support add-ons typically have issues resolved within three to four days, compared to seven to eight days for those without premium or unlimited customer service.

Neutral

I have experience with Jamf and NBF solutions. While Jamf offers robust capabilities for managing iOS devices online and is user-friendly, it surpasses Microsoft Intune in its features for Mac devices. However, Intune remains a better choice for Windows devices.

The initial deployment of Intune can be improved by automating enrollment processes for Windows Autopilot. This would streamline the process and reduce the number of options IT admins need to manage. Additionally, automating the initial Intune procedures performed by IT would further simplify Windows Autopilot deployment.

The deployment time varies depending on the operating system. For Windows, it can take around ten hours. Android deployment takes 15 to 20 minutes. iOS deployment requires more time due to intermediaries between the device and Apple Business Manager. Setting up a connector between Apple Business Manager and Microsoft Intune, creating profiles on both platforms, and procuring licenses for the device on both ends are necessary steps for Mac deployment. Windows deployment is simpler, and methods like Windows Autopilot are less time-consuming.

The cost of the license and the features are justified for myself as a technical person.

I would rate Microsoft Intune eight out of ten.

The Microsoft Intune Suite is a valuable tool for companies seeking a reliable MDM solution. Given the current structural and developmental trends in businesses, Intune has become essential for ensuring data security, protection, and compliance. It's a user-friendly platform that's relatively easy to learn, even for those with limited IT experience, such as support staff. For individuals aiming to enhance their skills and explore cloud technology, Intune offers a solid starting point before delving into Azure. By beginning with Intune and gradually expanding their capabilities, users can effectively leverage the Microsoft cloud ecosystem.

Our clients are medium size organizations.

Intune necessitates regular maintenance. To ensure optimal performance, we generate quarterly reports that inform our planning for the following quarter. These reports enable us to identify areas for improvement in compliance, non-compliant devices, configuration issues, and security and application upgrades. By addressing these concerns proactively, we can enhance Intune's overall effectiveness.

With co-managed devices, integrating the Intune Suite can be challenging due to the interplay of on-premises and cloud environments. Determining which controls have precedence—cloud-based or on-premises Active Directory features like organizational units or first levels—is crucial. Cloud-based management simplifies this process as Microsoft handles many aspects automatically, reducing the need for extensive customization. Creating user-level profiles in Azure Active Directory is essential for backend operations. On-premises management often requires more manual tasks compared to cloud-based solutions.

Intune is a viable solution for those seeking a mobile device management tool, especially if they primarily use Windows devices. However, if a Mac environment is the primary focus, Jamf offers more comprehensive capabilities and features. For organizations with a mixed device environment, including Windows, Mac, Android, and iOS, Intune is a strong recommendation. Additionally, individuals aiming to enhance their skills in cloud technology can consider Intune as a valuable starting point.

We use Intune to manage more than 5,000 endpoints. It has many powerful tools that enable an organization to manage its devices and applications securely. The main capability is mobile device management (MDM), which allows you to manage hardware and mobile applications. I'm also working with application management. That lets you manage deployments, protections, renewals, identities, and device integration.

Before implementing Intune, we had to manage devices, access, admin, and planning directly. Intune improves user productivity while reducing IT support costs. It enables IT to optimize the user experience by streamlining configuration changes. By avoiding password issues, we can secure hybrid work. It creates a profile for each user who is issued an Intune-managed device. The solution increases IT productivity at our organization. Intune has saved us money.

I like Intune's ability to install software to a device remotely and push policy through the Azure portal. Intune is good for Windows-based devices. It's also integrated with Windows security tools like endpoint protection, DLP, etc. 

You have the option of automatically updating and syncing an Intune device. You can click the sync button, and then your device is configured for automatic installation in Intune. The analytics feature can enhance the end-user experience by checking your device for things like battery health.

Advanced features are included in the Microsoft Intune Suite for an additional license cost. One of these is centralized access management. Let's say a project requires a device not to have WiFi access. We can go into that device and disable the WiFi option.  

One issue that Inutune can improve is password integration with the BitLocker key option. Another issue is assigning licenses. We can assign the licenses for some users on the BPM side, and our BPS users work on Outlook 365 but cannot access it there. A BPS person can go to the company portal and download Outlook 2016. They could improve the NDIS part to assign a license directly to the BPS person that allows them to install the Intune device manager directly on our system. 

Intune has been stable recently. One issue is that you cannot push the device's front image directly on the back end. If your WiFi is injected, the image isn't visible directly. The script can do through it slowly, but this is a problem. 

It's a cloud-based solution, so you can log in to your Intune device.

I rate Microsoft Intune 10 out of 10. 

I use Microsoft Intune to configure policies and manage devices.

We implemented Intune to manage devices for specific users and departments, including device ownership and access control.

I would rate the Intune user experience eight out of ten. About two years ago, I was a team leader with an apprentice. Before the apprentice arrived, we hired another employee who, on his first day, asked what Intune was. I was surprised he didn't know but was comfortable with it within a few days. In the last few years, Intune has been user-friendly.

Intune Suite provides robust security at the operating system level.

The enterprise application management feature is functioning well in its current state.

By leveraging cloud infrastructure instead of private systems, Intune has offered increased remote security and greater ease of access. While I still appreciate SCCM's capabilities, I am satisfied with Intune's performance.

I would rate Intune's ability to secure hybrid work and data on company devices as nine out of ten.

Due to the infrastructure being used, Intune has helped save a minimum of 30 percent of our cost.

It is important that Intune is integrated with Microsoft 365 and Microsoft Security for cloud and co-managed devices because integrating user accounts is easy.

Intune consolidates endpoint and security management tools into a single platform, but its exclusive focus on Microsoft devices necessitates supplementary solutions for Android and iOS. While Intune simplifies numerous tasks, it doesn't provide a comprehensive, all-in-one solution, requiring access to platforms like Azure or AD for specific functions. Although valuable, Intune's primary challenge in a corporate environment is the complexity arising from overlapping rights and processes across departments due to its extensive management capabilities. As a global admin, I would implement changes to address these complexities and streamline the management process.

Intune's role structure is overly complex, with too many layers creating unnecessary access hierarchies. While users can mitigate this by limiting active roles, I suggest streamlining the menu structure to improve usability. For instance, combining device lists for Autopilot and Intune would be beneficial, as these functions are closely related but currently separated. Redefining categories and consolidating menu paths would enhance navigation and make finding features easier. Essentially, I propose simplifying Intune's interface by better organizing its components.

I would like to see more tooltips, such as those brief descriptions that appear when you hover your mouse over something. For example, when you move your mouse over the "delete" button, a small box could pop up explaining that the object will be deleted but can be restored. This is especially important for grayed-out options. Users should be informed why they cannot perform certain actions, such as requiring a different role, object unavailability, or access through a different part of the system. Tooltips would significantly reduce the time I spend explaining these limitations to others.

Intune Suite's remote command functions could be improved for security. Internet connectivity is required for remote resets, and other actions are limited. I propose a potential solution involving automatic device lock after a specific period without check-in, allowing access only upon reconnecting to the internet. This would enable remote management functions without a constant internet connection. Additionally, the current unreliability of remote command execution, often requiring multiple attempts or restarts, is frustrating and needs addressing.

While the ability to deploy applications at startup is reliable, the policy-based application deployment method has not reached the same level of consistency. This inconsistency between the two methods is a key area for improvement, as reliable startup deployment is a benchmark for the desired level of reliability in policy-based installations.

Though reluctantly, we are utilizing Advanced Endpoint Analytics as application installs and compliance policy issues plague it. Comm client policy errors frequently skew statistics, providing an inaccurate representation of our day-to-day operations. These misleading metrics are largely due to other Intune component problems. While we can access analytics, we often manipulate data to exclude irrelevant demographics and metrics, such as application install failures, to produce more accurate reports. Similarly, device compliance statistics are unreliable indicators of fleet performance. While Advanced Endpoint Analytics offers potential utility, it primarily highlights underlying issues requiring resolution rather than providing actionable insights.

We can rectify endpoint anomalies. However, we overlook many others unless issues are exceptionally critical and high-priority. While Intune Analytics is a system component we utilize, its performance metrics are underwhelming. Conversely, our other ITSM infrastructure metrics are quite positive. Intune Analytics requires significant troubleshooting.

Intune is not as streamlined as SCCM but offers greater accessibility. While Intune is more assured, SCCM ultimately proved more efficient in terms of time spent.

I have been using Microsoft Intune for six years.

I would rate the stability of Microsoft Intune nine out of ten.

I would rate the scalability of Microsoft Intune nine out of ten.

The technical support is good.

Positive

I would rate Microsoft Intune seven out of ten.

We are working to expand Copilot's utility beyond its current primary use case of text-based summarization, which offers limited business value. While it aids productivity in meeting contexts, it does not significantly contribute to tasks that generate value. Consequently, we are investing resources in improving Copilot's capabilities without seeing commensurate returns.

Intune is an accessible system and one of the industry standards, so there's not a lot that you'll be left wanting.

We use Microsoft Intune to manage our endpoint.

Microsoft Intune simplifies endpoint and security management by unifying app deployment, device administration, and security features under one cloud-based platform. This lets us easily generate reports, and even remotely wipe missing devices through the Azure portal, enhancing overall endpoint protection.

Intune's user experience has been fantastic! The flexibility, especially with the company portal, allows users to independently install applications. This eliminates the need to constantly request installations from IT, saving everyone time.

Initially, some resistance and a learning curve slowed our adoption of Intune, but its benefits became clear during the shift to a remote workforce because of COVID-19. After initial deployment in 2020-2021, Intune simplified onboarding for new hires with remote access, allowing them to sign in to their laptops and gain immediate access to company resources.

Microsoft Intune helps with hybrid work models to secure company data by allowing employees to access work resources with BYOD while enforcing security measures on those devices.

Intune has positively affected our IT team's productivity. Everything is automated so their workloads have been reduced by 50 percent.

Intune has allowed us to consolidate other vendors. 

Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually. With a central management portal, we can easily group and manage all devices, eliminating the need to physically join them to a domain. This allows for seamless enrollment from anywhere, making Intune a user-friendly and flexible solution.

Manually syncing devices to enforce policies is cumbersome. Automating this process in Intune would significantly improve efficiency.

The licensing cost has room for improvement.

I have been using Microsoft Intune for three years.

We experience occasional delays with Intune, especially during updates, software deployments, and device syncs. While changes on the Intune portal should ideally reflect immediately on all devices, restarts or repeated syncing might sometimes be necessary for policy updates to reach endpoints. However, Intune functions well once everything is up-to-date.

Microsoft Intune is scalable as long as we have the licenses.

While SCCM offers a lower upfront cost with a single license, Intune's cloud-based subscription model provides greater flexibility and more features. Although continuous subscription fees make Intune more expensive over time, its functionality outweighs the cost factor for many users, especially those who don't require constant network connectivity for updates.

The initial deployment process was straightforward. We followed the on-screen instructions, downloaded the necessary software from the cloud, and our device was ready to use.

The time it takes to deploy Intune depends on our internet speed and location. On a fast network, deployment can be completed in ten to 20 minutes. Slower connections with high latency can take 30 to 45 minutes, and remote offices with limited bandwidth may require up to an hour or two.

Two people were required for the deployment.

The implementation was completed in-house.

Using the Cloud is expensive. Perhaps in five to ten years, we will see some cost savings.

The Intune license model is costly. We need to have an enterprise mobility license to use Intune. 

I would rate Microsoft Intune eight out of ten.

Our organization is currently piloting Microsoft Intune Copilot, which includes its AI functionalities. We're evaluating its features and functionality to determine its suitability for broader deployment across the entire organization.

Microsoft Intune simplifies mobile device management with BYOD for businesses, reducing the total cost of ownership. Intune's user-friendly interface eliminates the need for extensive IT expertise, making it a strong recommendation for most organizations.