Microsoft Intune Reviews

Microsoft Intune serves as our central platform for device management, ensuring timely patching and secure access through conditional controls.

We leverage Intune to automate device onboarding, ensure patch deployment and device compliance, and generate compliance reports. We prioritize patching devices identified as non-compliant through these reports.

Microsoft Intune has played a crucial role in enabling remote work for our facilities under our BYOD policy. It has been essential for our success.

Consolidating all our endpoint security management tools into a single platform significantly improves our IT and security operations. This streamlined approach provides us with the advantage of using only one reporting stack, and it yields synergies that surpass the capabilities of individual solutions from separate vendors.

Integrating Intune with other Microsoft services has streamlined authentication through single sign-on. We're now transitioning to passwordless authentication for enhanced security and convenience within our unified environment.

Last week, for example, someone traveling to China had their laptop stolen. Fortunately, thanks to Intune, we were able to remotely wipe the device, protecting their data.

The incident reporting and analytics tools enable us to monitor our devices' compliance status near-continuously. As licensed customs brokers subject to Department of Homeland Security inspections, this allows us to generate reports quickly and efficiently, reducing inspection time from thirty minutes to three to four minutes.

Intune gives us full visibility into our devices and IT control across all platforms. This has significantly streamlined our management process. Previously, two people in our ten-person department spent their entire time monitoring platforms and fixing issues. Now, only one person devotes 75 percent of their time to these tasks. This means we're accomplishing more with fewer people and less time overall.

It's great, but the issue with any platform like it is the delay between deploying something and it rolling out remotely. However, it's probably the best option available in terms of keeping us informed about what's happening outside our server room or hosting environment.

Microsoft Intune has been instrumental in securing our hybrid work environment and protecting data on company-owned devices (BYOD). Before Intune, if someone lost their phone, wiping it meant erasing all their personal data - photos, documents, everything. Today, with Intune, we can selectively remove only our applications and data. This allows users to recover a lost phone and restore their personal information. Intune empowers us to be more proactive, eliminating the worry of accidentally wiping a misplaced device.

Microsoft Security Signals has become an invaluable addition because it provides centralized reporting capabilities. This one-pane-of-glass view empowers us to easily communicate our security posture internally to management and externally to regulatory agencies and auditors.

I'm impressed with the Intune endpoint privilege management feature. It's allowed us to reduce even the admin team's permissions significantly. Now, they typically lack access to most things, but the system elevates their privileges just in time for them to complete specific tasks and then demotes them again afterward. This least-privilege approach has been fantastic, and the built-in integration across the entire Microsoft stack is a major advantage. It saves us the hassle of purchasing and integrating a separate solution – it's simply there and works seamlessly.

Implementing least privilege access through Endpoint Privilege Management has significantly improved our organization's attack surface. For example, our Microsoft Secure Score was around 60 percent before adopting the solution, and it's now up to 98 percent. This reduction in the attack surface has also enabled us to implement various remediation measures and establish context-based security. For instance, even if users enter the correct password and complete two-factor authentication, we can require additional authentication if they log in from an unfamiliar location, such as a new country or state. This multi-layered approach provides us with an enhanced sense of security.

Intune has helped reduce the risk of security breaches in our organization.

We had another deployment solution for Apple iOS and Mac devices. Additionally, we also managed a few Linux boxes with an unsupported management architecture. We were able to migrate all of those devices to Intune.

Intune has helped consolidate vendors. 

The integration with macOS and mobile devices specifically iOS, iPhones, and iPads was challenging in the past, requiring separate solutions and manual processes. Fortunately, now everything is streamlined into a single, unified platform.

I would like some integration with the Microsoft reporting platform Power BI.

I have been using Microsoft Intune for five years.

Microsoft Intune is stable.

The scalability is good.

We used System Center Configuration Management, and we did it all on-prem. When Covid hit we switched to Intune.

Microsoft documentation has traditionally been criticized for its complexity and search difficulty. While some improvements have been made, many users still rely on online forums and YouTube videos for basic setup and troubleshooting. As a result, the onboarding experience can feel less polished compared to competitors like Malwarebytes, which offer more hand-holding during installation and configuration. Unfortunately, navigating Microsoft products often requires independent research and trial and error, which can be a barrier for new users.

Consolidating vendors has lowered our licensing costs. However, some features included in Microsoft's Intune might be 50 percent more expensive if purchased separately from another vendor. Specifically, if we consider upgrading Azure Active Directory or Entra to the P2 level, adding Intune capabilities, and acquiring the full Intune suite, Microsoft offers a significantly lower per-user cost compared to external vendors. With Microsoft, it's just a couple of dollars per user, while external vendors typically charge $10-$14 per user for similar functionality.

I would rate the price a four out of ten with ten being the most expensive.

We evaluated several options, primarily security solutions like Malwarebytes and Sophos, which offer remote management capabilities. Ultimately, we opted for Intune.

This is a case where remote management was initially implemented as an afterthought, primarily driven by anti-phishing and anti-malware threat response needs. Subsequently, it became the sole platform for endpoint management, despite limitations in its functionality and granularity compared to solutions like Intune.

I rate Microsoft Intune an eight out of ten.

I'm conflicted about consolidating our vendors. On the one hand, it would simplify things considerably, which is appealing. However, I worry about relying solely on one supplier, preferring a layered approach with multiple vendors. Ideally, we'd maintain a multi-vendor setup, but the current complexity makes it challenging. There are currently vulnerabilities related to Microsoft's primary factor authentication, including several unpatched zero-day exploits. These represent ongoing security concerns.

It's crucial for our organization that the Intune suite integrates seamlessly with Microsoft 365 and Microsoft Security, both for cloud-based and co-managed devices. This is especially important considering the recent trend of moving data back on-premises. We believe a hybrid environment offers the best of both worlds, but many tools are cloud-only, making them incompatible with our on-premises servers or unable to manage them effectively. Thankfully, the Intune suite has addressed this gap, providing us with much-needed flexibility and functionality.

Public Cloud

Microsoft Azure

I have been using the enterprise application management features of Microsoft Intune Suite for couple of years now. 

We're deploying security baselines and configuration profiles (GPO) with ease. Tasks that could take much more time if done from the DC.

The features of Microsoft Intune that I appreciate the most are its user-friendly interface and robust security options.

I assess the user experience of Microsoft Intune as positive overall.

I think their advanced endpoint analytics help me proactively.

I would assess Cloud PKI for helping me manage the complexity of the certificate infrastructure as beneficial.

Microsoft Intune could be improved by enhancing its reporting functionalities (for entry level license).

I would request additional features in the next release of Microsoft Intune.

Two years

I would rate their support from 1 to 10 as a solid 8.

Positive

Ivanti Landesk, we switched mostly because prior platform was facing EOL.

I have not yet had ROI with Microsoft Intune.

I expect to see a return on investment in Microsoft Intune approximately in the next few months.

The pricing licensing model of Microsoft Intune seems competitive.

Give our company MS agreement, it was just a no-brainer.

I work for Viscofan S.A. as an Information Technology Modern Workplace Management. My email address is JAURIETAC.

I am interested in being a reference for Microsoft, and they can contact me if they have any questions regarding my review.

Public Cloud

I primarily use Microsoft Intune for device monitoring, security, and cybersecurity. My role involves working with devices, monitoring, and enforcing security measures using Microsoft Defender, and synchronizing different security aspects. Microsoft Intune is utilized for tracking device locations, which is crucial for understanding where users are connecting from.

The most valuable features in Microsoft Intune for me are the security features, including Microsoft Defender. I use the device location tracking feature often to determine where users are connecting from. It is greatly beneficial to be able to look for devices, enroll them into groups, and apply management policies. The advanced endpoint analytics feature is effective in detecting potential threats and anomalies, allowing me to share graphical information for better communication and understanding. These capabilities have made a significant impact in my work, providing a comprehensive view of all devices and features in a single platform.

The user interface should be more user-friendly, as it can sometimes be challenging to navigate. Microsoft often relocates features, making it difficult to consistently find what I need. Stability could also be improved, as features tend to move, requiring additional effort to locate them again.

I've been using Microsoft Intune for six years.

I did not encounter any significant deployment issues. The process is straightforward and takes only a few hours.

Microsoft Intune is relatively stable, but I rate it a seven out of ten because features sometimes move, creating additional challenges.

Microsoft Intune is quite scalable, and I rate the scalability aspect eight to nine out of ten, with no major problems encountered.

Customer service and technical support are generally good, with an eight out of ten rating. Occasionally, it takes a while to receive responses from Microsoft, which could be improved.

Positive

I used VMware's cloud solution before Microsoft Intune, but it lacked many features. It was not user-friendly and prone to mistakes, leading me to switch.

The initial setup was easy, earning a nine out of ten for ease.

We occasionally partnered with integrators from countries like Latvia for implementation.

Using Microsoft Intune helps save on management and security costs.

Microsoft Intune is not particularly expensive, especially considering the security features. It costs approximately forty euros per user per month.

I previously evaluated VMware.

I recommend Microsoft Intune because it consolidates many features into one place, making it an efficient solution. I rate the overall solution ten out of ten.

Hybrid Cloud

Other

I started using this solution in the summer of 2021. It was three years ago, and I remember it was to deploy new computers. I aimed to get a brand new laptop with the processing system entirely configured and ready to work with applications deployed.

I would say Autopilot is a feature I really like. It allows us to send a brand new computer directly to the user without needing to go through IT. This capability is powerful as it allows us to remove any compromised device remotely, whether it gets stolen or not. 

It's a great product to secure data, although it might be a bit more complicated with iOS devices when you're using your own device. It's nice for mobile devices, though smartphones might be less suitable compared to personal computers. This solution saves us a lot of time once it's implemented.

I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet.

I have been using the solution for three years.

Stability issues almost never happen. The worst case I experienced was when Autopilot failed a couple of times, but that's the only issue I had.

I did not use any previous solutions except Jamf for Apple devices.

The initial setup was somewhat between easy and difficult. It took about a month to learn how to use it, initially in a small environment. During the first implementation in March, I did not like all the new features as they took time.

I used it twice. The first implementation took a long time, and there were two of us the second time.

I am sharing my experience between Intune and Jamf. Regarding the user experience, I'm not sure that users realize what Intune does for them. It automates tasks so that from their perspective, things happen automatically without understanding what is being done. 

I'm not sure about the name, but I had a personal plan because I started using it without training. It took a few weeks to learn how to use it properly. For application deployment, maintaining packages for updates is necessary. I advise using a testing environment and taking the time to understand how this will impact the infrastructure before putting Intune into production. 

Overall, I would rate this product seven out of ten.

Our primary use case is managing our devices and policies and having a consistent way to manage devices on the Windows side.

Implementing Microsoft Intune has provided a more streamlined and consistent method for device management across our multiple domains, effectively consolidating our administrative efforts.

The Microsoft Intune user experience is good. I would rate it eight out of ten.

Within Intune, managing policies and having a consistent way to manage devices is valuable.

Intune is a constantly evolving product, with Microsoft prioritizing its development over on-premise tools. While no specific feature requires immediate improvement, the ongoing expansion of reporting and inventory capabilities promises to enhance its utility.

I have been using Microsoft Intune for at least seven years.

The Microsoft Intune stability is getting better, and I would rate it eight out of ten. A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.

Microsoft Intune's scalability has improved over the years.

Positive

We used Configuration Manager and are continuing to use it. The addition of Intune was due to Microsoft's direction.

I would rate Microsoft Intune eight out of ten. Nothing is perfect, but it's good.

We began using Copilot, but it is currently restricted to a select few. Due to its potential for increased productivity and improved user experience, we are advocating for its wider adoption.

Hybrid Cloud

Microsoft Azure

I support mobile technology for the Department of Homeland Security first responders nationwide, particularly in the weapons of mass destruction area. This diverse group includes first responders, firefighters, and police, explicitly located in high-risk urban areas like New York, including Northern New Jersey and Southern Connecticut, Chicago, San Francisco, and Washington D.C. Additionally, a mobile deployment group travels to major events like New Year's Eve in Times Square, Pro Bowls, Super Bowls, and World Series games, carrying chemical and biological detection devices with Microsoft Intune integrated into their mobile technologies.

Intune consolidates our endpoint and security management tools, providing a centralized solution for controlling security and ensuring compliance with the federal government, NIST, and ISO standards. This centralized control is crucial for maintaining a secure and compliant environment.

Endpoint analytics help proactively detect and remediate anomalies on endpoints. We receive alerts from various detection devices, including biological, radiological, and mobile platforms. A common challenge with Bluetooth or similar technologies is maintaining connectivity, whether it's Bluetooth or Wi-Fi. Additionally, we need to protect the Wi-Fi network itself. To address these security concerns, we often use proprietary connectivity protocols to ensure data integrity and prevent hacking, fraud, or unauthorized access.

Intune's Cloud PKI helps us manage our current and historical actions. We can easily access recurring tasks and look for common problems, which is an important attribute of using the cloud service.

For our benefit, Intune is very useful. However, the challenge is keeping it up to date and dealing with shift workers across different time zones. When deploying to the New York region, multiple fire and police departments use these devices. We maintain a database to track deployment status and device updates to ensure effective management. Devices unused for 90 days are suspended with the carrier to avoid higher fees for inactive devices. Although maintaining these devices can be challenging, we closely monitor them and collaborate with regional directors to ensure they are turned on at least every 90 days for automatic updates.

We use the privilege management feature exclusively for points of contact or location managers. Due to the group's diversity and the inclusion of shift workers, these individuals require specific access from an identity management perspective. We only permit access in these designated areas.

Intune saves costs for the federal government.

One reason my employer switched to Intune was the integration of Intune with Microsoft 365 and Microsoft Security.

We deploy applications and manage infrastructure based on specific needs, including lockdown services to prevent unauthorized app downloads. We utilize management controls for this purpose. Currently, it's a small environment consisting of approximately 20 major locations nationwide, with plans for future expansion. The management control feature is the most valuable.

Intune endpoint analytics can be challenging. However, factors like usage patterns, timeliness, and time of day can provide valuable insights. We must also consider help desk tiers, change management processes, and other relevant factors. We must prioritize user-friendly reporting over complex, jargon-filled explanations to present these analytics effectively to the federal mobility group and leaders countering weapons of mass destruction, who may need to be more technical experts.

I have been using Microsoft Intune for 18 months.

The technical support has been good. We have priority, given that we work with first responders.

Positive

Before I joined as a contractor consultant, the government used VMware. They changed vendors, and the new vendor convinced management that Microsoft Intune was superior to VMware. I disagreed, having done a lot of business with VMware over the years. I believe any VMware issues could be resolved with the proper account management and connections in production and development.

They believed Intune offered superior controls compared to VMware, but a thorough evaluation wasn't conducted. Instead of adhering to federal government regulations that mandate due diligence when switching technologies, they bypassed the process. They directly consulted the individual heading CWMD at the time, whose recommendation led to their employment and subsequent contract. Their justification for the switch to Microsoft Intune was based on their assertion that it would enable them to perform better. Typically, an in-depth evaluation is conducted before any transition, highlighting the differences to the federal government and justifying the necessity of the change. Cost-benefit analysis might be a factor, but not always the deciding one. Improved engineering, deployment models, and infrastructure management could all contribute to the rationale behind such a decision.

I would rate Microsoft Intune nine out of ten.

The user experience is a learning process, and it's improving. We primarily deal with shift workers who share devices, making identity management difficult and necessitating tighter security. For first responders, feedback and chemical and biological device management for alerts aren't the top priority. They focus on murders, robberies, thefts, fires, etc. Getting them to update their devices is challenging. We try to set it up so they only need to reconnect their devices every 90 days, but depending on the vulnerability, it might have to be done sooner.

Intune is a necessary tool, and we're currently undergoing a transformation with one vendor leaving and another coming in. This involves going through documentation, projects, upgrade requirements, and processes. MDM is only necessary due to the number of tools we have, including Sonim rugged mobile devices and Panasonic rugged desktops used in police cars, fire trucks, and other mobile settings. Dealing with Sonim is challenging because our contract is with the carriers, AT&T, Verizon, etc., not the federal government. Attestations and an executive order 14.28 about managing technology on these devices exist. Sonim is developed and manufactured in China, raising concerns about mobile technologies and managing them through third-party suppliers from non-friendly countries. All these factors contribute to the challenges in MDM.

For the most part, we use it to manage mobile devices. Most of the time, they are Windows devices. We manage them by deploying policies so that we can control the antivirus on them and enable BitLocker to encrypt internal drives. We can also control and maybe lock down some Windows settings to ensure that people are locked down and they can only access certain applications.

By implementing Intune, the biggest problem that we wanted to solve was the protection of company data. We wanted to ensure that if a phone or a laptop gets stolen, the company data does not fall into the wrong hands. Secondly, we wanted protection against any rogue employees who might resign or send company data to any of the competitors. So, for the most part, it was device security and governance. They ensure the protection of company data. That is the biggest problem that gets solved with Intune.

Mobile application management has been the best for mobile devices. It is the most efficient and most sought-after feature compared to full mobile device management. When it comes to personal devices, most people feel that the features and the policies are too invasive, and you are interfering with personal data. This is why mobile application management has been the best feature for cell phones. This is the feature that has been deployed the most.

Intune has supported us in terms of efficiency. It makes work easier and reduces internal IT admins' workload. Instead of an admin having to manually install an application on a device, the auto-deployment feature for the application has tremendously reduced the time that an IT admin spends on end-user devices.

Intune along with Defender 365 brings all endpoint and security management tools in one place. It is not only Intune on its own. You do have the Defender 365 component as well. However, for device management, Intune does bring it all together, and you can do at least 80% to 90% of your management from Intune.

It affects our IT and security operations positively. It allows for increased security and most definitely assists with efficiency and time management. It has saved about 30% of the time overall.

Intune is very easy. As long as you have the knowledge, it is very easy to navigate, and they are always improving. It just gets easier and easier as the months and years go by.

With Intune, we have better security, improved device management, and ease of policy management. We spend less time trying to configure devices. There is better time management, ease of access, ease of deployment, ease of patch management, etc.

I use Intune's Endpoint Privilege Management feature. It works quite well, and I am quite satisfied with it.

Intune affects the users positively. It allows the end users to request access when needed. It also reduces the time spent by IT administrators. They do not have to contact users to initiate remote support calls whenever something has to be installed. It definitely increases security and enables less reliance on internal IT support.

It saves costs. There is probably 20% to 50% cost savings. It all depends on the size of the client or business, but there are definitely cost savings.

Intune has most definitely helped to consolidate vendors. This consolidation of vendors has affected our security posture most positively. There are some security vendors out there that are still slightly better with certain features that Intune does not have yet, but in terms of consolidation, it reduced costs, which is definitely a positive.

Intune integrates pretty well with other security solutions in the IT environments that we have. I would rate it a ten out of ten for that.

The security features are most definitely valuable. If I have to give an example, the lockdown features that prevent employees from configuring anything or downloading company data are valuable. We get high-quality device protection, malware protection, and information protection at the same time.

For autopilot, there should be more granularity on the settings that they offer at this stage.

The licensing model that they have for Intune add-on products should also be better. For enterprise app management, as well as endpoint privilege management, currently, there is an add-on license that the customers have to pay for. Microsoft needs to improve its costing model for that so customers would be more interested in utilizing those features. They should not have to pay additional costs for that.

In terms of securing hybrid configurations, they are not 100% there yet. There is definitely room for improvement. Overall, I am about 80% satisfied when it comes to that.

I have been using Intune for at least six years now.

It is pretty stable. I would rate it an eight out of ten.

I would rate it an eight out of ten for scalability.

Our clients are small, medium, and enterprise businesses.

I would rate them a five out of ten. They used to be great, especially when you purchased premium support. However, over the last year or two, their support has definitely deteriorated, but that definitely does not affect my recommendation to use Microsoft products. I would definitely still utilize them because the support is not always poor. There are times when you do get excellent support.

Neutral

I do have experience with other vendors. It depends on which product we are referring to, but in terms of ease of use, I would definitely put Microsoft high up on the list. In terms of consolidated management, you can do everything in one place, whereas in other products, you might need three or four different products to accomplish the same thing.

Its deployment model depends on the client. We have all kinds of deployment models.

Its deployment is average in terms of complexity. It is highly client-dependent. If it is a new client, the deployment is very easy. If it is an existing client, it can be moderate to very complex.

The deployment duration is also client-dependent. It can take a couple of days or a couple of weeks.

It requires maintenance. It is not maintenance in the sense that you must do something to improve it. As new features come out, they change the policies. You must deploy the new set of policies as Microsoft recommends it, but it is not high maintenance. It requires occasional maintenance.

It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad.

I would definitely recommend Intune because of the improvement in efficiency and security posture and ease of management.

I would rate Intune an eight out of ten.

I am using Microsoft Intune for a trading company, Where I need to establish a secure administrative role for this product. We utilize Intune to manage Android, iOS, and Windows devices. We use it primarily to secure devices, deploy applications, and enforce security policies. Additionally, when employees leave the company, we can remotely wipe devices or applications, especially if personal devices are used for business purposes.

Microsoft Intune consolidates our endpoint and security management tools into one dashboard.

The user experience is generally positive. While specific changes can sometimes introduce minor issues, these are often related to device operating systems, particularly variations in Android labeling. Consequently, a small percentage of users have reported inconsistencies across different devices. Overall, however, the platform is effective, with 90 percent of users finding Intune a good user experience.

Our team manages most of the security measures we implement, specifically those related to conditional access. This involves deploying various conditional access policies, which I believe is a positive development. Intune has significantly enhanced its capabilities, allowing us to restrict and secure access to corporate data more effectively.

Enterprise application management is a valuable tool for managing non-corporate devices, commonly called Bring Your Own Device. By implementing this feature, companies can protect sensitive data from potential breaches. Intune offers a promising starting point for organizations seeking to adopt this strategy, as it enables control over infrastructure data.

In my experience with management products, Microsoft Intune is a reliable tool for most of our needs, providing a strong foundation for company-wide management. While initial configuration is required, Intune consistently delivers a positive experience for managing applications and devices once established.

Intune is excellent for managing applications from the outset. It allows for robust corporate data protection by implementing Mobile Application Management policies and conditional access, ensuring all data is secure quickly. This strong security foundation enables organizations to leverage Intune's additional benefits fully.

The ease of applying security policies to applications we deploy is the most valuable feature of Microsoft Intune.

Sometimes, the process is unsuccessful when we attempt to reset a device and wipe the data using Intune. This inconsistency requires improvement.

I have been using Microsoft Intune for almost seven years.

Support has been helpful in resolving some issues, but response times are inconsistent. Initial troubleshooting can be lengthy, especially for complex problems. While they sometimes guide us effectively, resolution speed varies widely depending on the issue's complexity. Support performance is inconsistent, with some instances of rapid assistance and others marked by excessive delays.

Positive

The initial deployment was complex because there were many steps, and I failed to get the full results. It took a week to complete, and one person was enough for the deployment.

Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses.

I would rate Microsoft Intune seven out of ten.

Because of all the training and information, it took me a couple of years to see the benefits of Microsoft Intune.

Managing deployed applications requires maintenance, but Intune, being cloud-based, does not necessitate such upkeep.

Public Cloud

We use Microsoft Intune for device and identity management, providing end-user support, determining device hardware placement, collecting diagnostic logs, deploying patches, distributing software and feature updates, and managing quality rings. This platform enables us to manage over 20,000 devices across our organization effectively.

Intune provides a centralized platform for managing our security, allowing us to establish compliance rules and implement restrictions based on corporate security approvals and project requirements. For instance, we can disable print screens or activate screensavers after specific intervals to enhance security.

Intune offers a positive user experience, and we can monitor each user's activities.

We use Microsoft Intune's Enterprise Application Management feature to manage Forcepoint DLP, Endpoint DLP, privileged identity management, Cisco MD, and other enterprise applications according to organizational needs.

Within half an hour of being added, a device syncs with Intune, enabling policy synchronization and providing immediate benefits. Intune also offers troubleshooting assistance for any device linked to it.

Intune helped increase our IT team's productivity.

I like Intune's ability to manage roles, maintenance tasks, compliance settings, and patch development for all endpoints.

The information we receive at the device level needs improvement. For instance, we can gather data on 10K devices but not 4K ones. I want to access information about devices that currently aren't included. Twenty percent of the workload integrated into the cloud from collected data represents inapplicable scenarios. I want Intune to decrease this by at least ten percent.

I have been using Microsoft Intune for two and a half years.

We have also used Nexthink, which can connect more devices, but Intune allows us to collect more detailed information.

I would rate Microsoft Intune ten out of ten.

We opted for Microsoft Intune for endpoint management within our Microsoft solution bundle.

Intune unifies our endpoint and security management tools.

Managing our devices in a single solution helps our IT security operations.

The user experience is good, especially for SIS Administration.

Intune provides 90 percent visibility and IT control across device platforms.

Intune helps us secure our hybrid work.

Our information security team has been quite satisfied with our organization's security posture since deploying Intune.

Microsoft's E3 and S3 subscriptions keep us within their ecosystem and enhance our IT productivity, eliminating the need for third-party solutions.

With the implementation of Intune the risk of security breaches has been decreased.

Intune's unified platform has saved our organization money by eliminating redundant costs, like extra licenses and the need for multiple solutions for the same tasks.

Intune helped us consolidate vendors. This consolidation has improved our security posture.

It is important for us that Intune integrates with Microsoft 365 and Microsoft Security for both cloud and commonly managed devices.

Intune's unified endpoint management platform is invaluable.

Microsoft Intune is not user-friendly to manage and has room for improvement.

The detection and prevention of end-user data leaks from mobile devices can be improved.

I have been using Microsoft Intune for nine months. 

The first level of remote support is inadequate. While the E5 license grants access to advanced support, I've encountered instances where the technical support team deflects responsibility. For example, a recent issue with Microsoft not syncing properly with the cloud was attributed to Windows and redirected to another team. Due to Microsoft's overall responsibility for their products, I believe since it all falls under the umbrella of Microsoft, they should deal with it.

Positive

Once we create our tenants, the migration and synchronization of the users to the cloud services is straightforward.

We deployed the solution in phases and it took around three months to complete. Three people from our end were involved in the deployment.

Our Microsoft partner helped with the deployment.

We evaluated IBM, Ivanti, and Workspace ONE but our management decided to move away from third-party platforms to simplify and save costs.

I would rate Microsoft Intune a nine out of ten. Intune is missing a single-pane-of-glass, requiring us to jump through multiple portals to manage all our devices.

We have 3,000 users.

Microsoft Intune is a top-notch solution and I recommend it.

Hybrid Cloud

Microsoft Azure