Microsoft Intune Reviews

We use Microsoft Intune to manage our corporate devices such as mobile devices.

Microsoft Intune unifies all of our endpoints and security management tools.

Since Intune is part of Microsoft and managed under one umbrella, we don't need any third-party solutions and we can control everything from Intune which enhances our IT and security operations.

Microsoft Intune provides full endpoint visibility and IT control across device platforms ensuring our data is secure.

The user experience for Intune is good.

Microsoft's security signals within Intune improve our security posture.

Endpoint Privilege Management enables us to enforce least privilege access. We can assign different types of access based on each user.

Our attack surface is minimized because if there are any threats or suspicious activity, the affected device is automatically blocked and it becomes non-compliant. The application and company data become inaccessible until the issue has been resolved. These actions also trigger email notifications to inform us of the situation.

Implementing Microsoft Intune has significantly improved the efficiency of our IT team. Previously, managing our devices involved juggling Active Directory and SCCM, requiring multiple tools and a scattered approach. Now, with everything centralized in the cloud, we have a single portal, a single point of control, and a single subscription. This eliminates the need for dedicated servers and complex hardware setups, reducing the need for manual monitoring and update triggers. With Intune, everything is under one umbrella, offering a wide range of options with just a click. No more complicated settings or fragmented workflows. We simply choose the desired policy, perform a few clicks, and our machines are enrolled and updated seamlessly. This streamlined approach has not only boosted our IT team's productivity but also enhanced our overall security posture.

Intune has helped reduce the risk of security breaches by up to 70 percent.

Microsoft Intune has helped our organization save costs.

The many policies available in Microsoft Intune for managing our devices are valuable.

The policies we had in SCCM and AD offered features that are missing from Microsoft Intune.

I have been using Microsoft Intune for one year.

I would rate Microsoft Intune's stability a seven out of ten because it needs more granular policies.

The first level of support is not good but the higher levels are knowledgeable and they are available 24/7.

We previously used Microsoft System Center Configuration Manager and switched to Microsoft Intune so we could better secure our personal and corporate devices.

The initial deployment was straightforward. We need a license to join the machines to Azure and then apply the policies we create.

One person is required for deployment.

The implementation was done in-house.

I am satisfied with the pricing.

I would rate Microsoft Intune a seven out of ten.

Intune has helped us consolidate vendors. The consolidation has saved us on licensing costs.

We have 100 plus customers and a team of 20 people using Microsoft Intune.

It's important that Intune's suite is integrated with Microsoft 365, and Microsoft Security for both cloud and co-managed devices.

Intune does not require maintenance but we do need to monitor the status of our devices.

I recommend trying Microsoft Intune.

I'm an IT manager contracting with a European company. We had to onboard Windows machines to the Azure AD, but they did not have an on-prem AD. I prepped the Azure AD on the cloud, and I started to migrate the laptops to Azure AD. 

Once that is done, we need to apply policies, but group policies will not run from Azure AD because there's no on-prem AD to derive the policy from. Intune comes in handy there. It has multiple capabilities. You can create your configuration profiles in Intune that apply to Windows and Mac. You can create security profiles and configuration profiles, and you can apply browser settings to some extent. It isn't a small tool in terms of size or breadth of capabilities. It's very capable. Anybody who has used SCCM will see a lot of similarities.

Intune has many components that replace third-party products. For example, Intune creates an inventory of each machine. Otherwise, I'd need a third-party asset management tool. Intune can also tell me which users are accessing a given machine because it's integrated with Azure AD.

It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them.

That's considerable savings because you get Intune with Office, and you're getting slightly more advanced Azure AD capabilities. They also get MS Defender, which is there on the Windows client. This March, Microsoft introduced Defender for Business. They activated the business subscription with the Office 365 Business Premium subscription. If a customer is looking for an antivirus solution with a centralized capability, the product is already there. 

Intune allows you to control the policy if you want to control hard drive encryption. We have third-party tools in the market that we used to invest in. Today, we have Windows-native BitLocker, and I can use Intune to manage that BitLocker encryption.

Intune can set policies on each machine. I can create rules and apply them to individual machines. It's much easier than using the Azure AD system.

Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there. 

All the other third-party tools are doing the same thing, whether Atlassian, ManageEngine, or Ivanti. They all install an agent on your system. Intune also has an agent on your system collecting inventory details and sending them across the central console, but Microsoft doesn't have the reporting capability there. That is the only drawback I see.

I started using Intune last year.

Intune is perfectly stable. We've had zero downtime.

Intune will scale because it's a cloud system. We are not installing anything. It's a Microsoft service. I have it running on around 200 machines.

I rate Microsoft support nine out of 10. In the past year, I've made 20 or 30 support requests on the Intune platform. Each time, it has been smooth. Usually, they sort the problem out on the first try. Once, the ticket was open for about two weeks because they had to do some backend testing on their side. 

Positive

I have used ManageEngine from a company called Zoho Corporation to do inventories and patching. Microsoft Intune lacks capabilities to patch Windows, Office 365, Acrobat Reader, etc. There is no way for me to apply and manage patches. I can create a patch configuration, but I cannot control when it has to be deployed and on which machines. If Intune adds patching, I don't need to invest in another patching tool.

Setting up Intune is pretty straightforward. There may be a few bumps in the road, but you shouldn't have much trouble if you're a system administrator or a pure IT guy. I did it by myself, and it took about two hours. You have to do the basic configuration. 

For that, you need a bit of reading to understand how your configuration is working within your overall setup. Once you do the necessary tweaking, Intune is up and running. After that, you create policies and do a test run on one or two machines. Once you verify that everything is working fine, you deploy it all. 

If you're not a techie, I could guide you step by step. It's as simple as that. After deployment, Intune doesn't require maintenance because it's a cloud product. 

We've seen a significant return on the investment. Otherwise, I would have to invest in a regular Windows Active Directory. If I were running Office Standard, which lacks this feature, I would have to buy something like Intune and pay for it annually.

Plus, I have to manage another product on the desktop. For example, if you're using a VPN client, the VPN client has to be installed and requires maintenance if something goes wrong. I don't have that maintenance cost because it's part of the Windows operating system.

We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise.

I rate Microsoft Intune eight out of 10. Some functionality needs to be improved, but I believe Microsoft is working on it. They're developing the tool, and those features will be added, but I will give it an eight today.

If you're thinking about implementing Intune, you should look at what you already have in place. For example, if I wanted to bring my laptops onto Azure AD, Azure AD will do the job for me, so I don't need to invest in a regular Active Directory server.

Either I buy the server and run it on the cloud or I upgrade Office and Business Premium gives me all of the features. Business Premium is the top license. You have Business Basic, Standard, and Premium. The Enterprise equivalent is E3 and E5. 

The Business Premium is equivalent to E3. There is a limit on the number of machines. Per Microsoft's licensing model, you can do up to 300 machines on Business Premium. At 301, you have to switch to an Enterprise agreement.

I enrolled devices with Microsoft Intune and applied policies and pushed applications. The main use cases for Microsoft Intune involve device management and policy implementation.

It excels at endpoint management and security. When managing a large number of devices in an organization, it becomes easy to handle them on one platform using Microsoft Intune. For security purposes, we can push many applications through Microsoft Intune to numerous devices in our organization, making it the best solution.

For organizations with numerous devices, Microsoft Intune's application management is beneficial because IT administrators don't need to push applications to devices individually. This makes the process easier, more time-efficient, and cost-effective.

Microsoft Intune is best for Windows devices and security in Office 365 and Microsoft-related enterprise environments. It's a nice platform for endpoint management.

Microsoft Intune lacks live location tracking capabilities. Improvements should be made in terms of MDM platforms for other devices. Microsoft Intune could be enhanced for better implementation across various device types.

I have been working with Microsoft Intune for two years.

I don't have detailed information about specific downtime or performance issues, but these issues can be there on any platform.

Microsoft Intune is a good platform for scalability. There were many challenges, but with experience, the scalability improved.

Microsoft support is good. However, compared to SOTI MobiControl, Microsoft Intune needs more efficient technical support. SOTI MobiControl's technical support is superior to Microsoft Intune's support.

Neutral

I have worked with SOTI MobiControl. The choice depends on customer requirements. If the customer's needs align with the capabilities of Intune, we choose that option. Conversely, if the requirements fit better with SOTI MobiControl, we go in that direction. Ultimately, it all depends on the customer's input. Intune is best suited for enterprises using a Microsoft environment, especially for Windows devices. However,  SOTI MobiControl is more appropriate for Android devices. While Intune can also support Android and iOS, it is particularly optimized for Windows. For iOS devices, both platforms offer similar capabilities due to platform-level restrictions that limit endpoint management solutions. Therefore, we evaluate each option based on the specific needs of the customer and their device ecosystem.

I primarily work with device enrollment and am not certain about the complete initial setup process of Microsoft Intune. Device enrollment is easy. I've worked with iOS, Android, and Windows as well.

With one user base license, we can use Intune for up to five devices. However, with SOTI MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only.

I would rate Microsoft Intune a seven out of ten. I find SOTI MobiControl to be the best, which I would rate a ten out of ten.

I worked with Microsoft Intune.

Third party integrations are very convenient to use with Microsoft Intune.

Whatever is required is available in Microsoft Intune. Remote access functionality could be added in future updates.

Microsoft Intune is currently overpriced.

I have been working with Microsoft Intune for six years.

Microsoft Intune support needs improvement and they could work on enhancing their support services.

Microsoft Intune is the best among competitors, though I haven't worked with other similar tools.

I would rate it an eight out of ten. 

Intune is a tool for managing configurations and policies for devices. It has additional benefits like monitoring and enforcing security measures. It helps us ensure that the devices we provide to our users are perfectly controlled so that data isn't leaking. For example, I can enable BitLocker to encrypt data on all employee devices. All laptops in the organization require antivirus software. Any laptops without antivirus are non-compliant, so I can block them in Intune. 

I can also use Intune to lock down specific activities on mobile devices. When people access their email, Microsoft Teams, or OneDrive on their mobile devices, I can enforce a policy that prevents them from copy-pasting data from the corporate email address mailbox to their phones. I can also block screenshots. 

We have nearly 100,000 users across multiple locations. That's one benefit of Intune. We can cover devices at several locations with a single cloud-based solution. 

The great part about Microsoft Intune is that we can target for Android/IOS/Windows devices with full control. We can also enroll Mac and Linux OS and enforce certain configurations and get compliance reporting. This provides us a key criteria for zero trust deployment model.

And now we have the option to integration of Ms Intune to MAC JAMF with API integration which makes the life simpler

And administrative Units helps a lot in scoping the device and providing the delegation to the required administrators which creates a very good RBAC management as well.

Intune is a cloud-based solution, so we avoid many of the headaches associated with on-prem maintenance like for example SCCM which was doing this job in the past and we need frequent patching and maintenance as well. Because Intune is a cloud-based solution whereas SCCM depends on on-premises technology to function, Intune has a simpler architecture with more options on MAM, reporting, security & MDM. We always get the latest security features and enhancements from Microsoft with the cloud-based solution Intune.

Intune allows you to create policies for managing mobile devices and mobile applications. Mobile application management targets and protects only the application. It will create a container for your application on the mobile device, securing the container and application. Mobile application management allows you to set limits on what employees do in specific applications that contain corporate data, such as Microsoft Outlook.

Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives.

Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further. 

I select one device, and Intune tells me it's non-compliant. I click on it, and it tells me the antivirus service is not running. It should provide some additional information. When did the service stop? Did the service start in the first place? Intune's internal graph API should also be improved because that is where we can apply commands. 

I've been using Intune for the last six years.

As stated the solution is very stable because there is 24/7 monitoring of the core component by Microsoft Monitoring Team. 

Microsoft Intune can scale easily since it's a cloud-based solution and we need to procure only licenses per user and no need to worry about maintaining the backend core component because it's handled by Microsoft.

I rate Microsoft's support a seven out of ten. Support is one area that requires massive improvement. In most cases, the frontline engineers collect the logs. After they review the logs, they will find the person who can help us fix the issue. 

Neutral

We previously used Microsoft System Center Configuration Manager, Microsoft's on-premise configuration management solution. We switched to Intune because we purchased an EMS E3 license that covers Outlook, Teams, Intune, etc. 

Ultimately, it comes down to costs. We don't need to spend money on SCCM licensing, and we get better cloud-based monitoring and reporting than SCCM. Most people prefer to move to Intune because they get some additional features included for free when they buy the EMS E3 license from Microsoft.

Setting up Intune was initially complex because we need to migrate everything from SCCM to Intune. If you already have your policies and configurations worked out on-prem, it will be the same once you move to Intune, and you'll see a massive improvement in configuration, compliance, reporting, and mobile device management.

The return on investment is that I have a better way to secure my devices and make them compliant. 

Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive. 

In order to protect this, I'm going to buy the EMS E3, which includes security and also the option to utilize Microsoft Intune. I don't need to buy an additional license for software and device management. I can do all of this with the same license I bought for Microsoft security.

I see a significant gap between Microsoft Intune and products by other vendors. We were using SCCM on-premises, but Microsoft Intune added monitoring and security features, so we didn't see any suitable alternatives. 

I rate Microsoft Intune a nine out of ten. Before deploying Intune, you must understand your current setup and security needs. If you're only looking for a security solution, you can deploy Microsoft Defender for Endpoint. However, Intune is ideal if you want a more comprehensive security solution that covers configuration and compliance management. You need to understand the gaps in your current solution and what you want to overcome. 

I use it for deploying software and managing devices.

Microsoft Intune brings all of our endpoint and security management tools into one place. I can log into only one console and jump from one system to the other system seamlessly.

It is easy. When I hand out a new device to new users, I ask them to enter their email address and password. They just need to give the device 15 to 20 minutes, and it is done. Users can then start working on their devices.

It just works. I do not have to run after the software to see if it is the latest update. It just runs. It is setup-and-forget.

Microsoft Intune makes it easy to secure hybrid work and protect data on company and BYO devices. Once you have set up all the rules, it just works. You cannot mix personal data with company-related data. Also, no data can be extracted from the business aspect to the personal one.

Microsoft Intune's Endpoint Privilege Management feature enables us to enforce the least privileged access. For me, it is a big advantage to only have the rights I need and not the ones I do not need. For every specific case, I just request the required role for it, and afterward, I deactivate the role. From the security aspect, it is at a very high level.

It helps reduce data loss. It helps with data loss prevention. We also use multifactor authentication and block unknown devices and unknown users. Any external attacks are blocked via a lot of mechanisms. We can use our privileged roles only inside a closed network and with PKI-based authentication.

Microsoft Intune has affected the IT productivity in our organization in a positive way.

It is very important for us that its capabilities are integrated with Microsoft 365 and Microsoft Security for both cloud and co-managed devices. This feature was one of the major things when we started digitalization.

The ability to work from all over the planet is valuable. You just need a functioning and working Internet connection. You can enroll devices by binding the hash values in Intune. You can enroll them from wherever the person is. It makes no difference if he is sitting at home or office or is on vacation.

They are always rolling out updates. You get more and more possibilities to enroll devices and configure their settings and security. I have confidence in the setup they have provided so far. I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability.

I have been using Microsoft Intune for almost six years. I am always using the latest version. It is a cloud platform, and it is updated almost every month with new features.

I would rate it an eight out of ten for scalability. There is always room for improvement when it comes to scalability.

Their technical support is great. We always get an answer from Microsoft.

Positive

We were using Microsoft System Center Configuration Manager. We did not use any other vendor.

Using Microsoft Intune did not help us consolidate vendors. Our strategy is to not mix up too many different vendors and have just one. The best thing is that if you want to use Microsoft Azure and Intune, you can use the features out of the box. You do not need big modifications. You can take the default and build everything around your needs, and it will work.

This is the platform for every enterprise. It is easy to manage all devices such as Windows, iOS, and macOS in one place. You can also manage Android devices.

Overall, I would rate Microsoft Intune an eight out of ten because there is always room for more modifications and improvements.

We use Intune for endpoint management to ensure they are updated with the latest patches. We also leverage Intune to oversee our applications and keep them current. Lastly, we employ Intune's remote tools for endpoint administration.

We implemented Intune to ensure our endpoints were updated.

Intune brings all our endpoints and security management tools into one place.

Intune is integrated with Defender to manage our security policies.

The user experience is good. Intune is easy to use and deploy.

Intune has significantly improved our IT productivity by automating the updates for Windows and third-party applications. This automation reduces costs and improves efficiency, allowing us to adopt a set-and-forget approach to software maintenance.

The automatic patching is the most valuable feature of Intune.

Intune needs to incorporate more tools to reduce the number of third-party applications we rely on. For instance, I currently use PatchMyPC to package new applications for Intune and then deploy them to endpoints. If Intune offered this functionality natively, we wouldn't need to rely so heavily on third-party applications.

I have been using Microsoft Intune for almost four years.

The technical support by Microsoft is terrible. 

Negative

The initial deployment was complex, requiring an expert for setup. It took one week to complete and involved one system administrator and me.

The implementation was completed in-house.

We have seen a return on investment from Intune through time saved, which correlates to around $20,000 per year.

I would rate Microsoft Intune seven out of ten. Intune is a valuable tool, but following the screen prompts can sometimes be challenging.

Two of us are responsible for the maintenance of Intune.

We've experimented with and deployed Autopilot for building and deploying software through Intune, utilizing Intune policies to modify Azure AD joined systems, now referred to as Entra joined. This covers the entire scope of Intune that we've explored and implemented.

We are a consulting company with extensive experience in deploying Intune. We utilize Intune for hybrid join Entra machines. For clients who have the necessary licenses, while Intune is not a full-fledged Remote Monitoring and Management solution, it can serve as an effective replacement for RMM if you are a Managed Service Provider.

While more mature tools exist for securing hybrid work and protecting data on BYOD and company devices, Intune is a viable option for clients who want to leverage MDM with their Premium or E3 license, especially if cost is a major concern. Despite some challenges with Samsung Knox and iOS devices, Intune has shown improvement, and these issues are less frequent. As Microsoft doesn't have a native phone, limitations are inevitable.

The Mobile Device Management in Intune is a valuable feature.

Microsoft recently separated Defender into Security. Intune does not centralize all endpoint and security management tools into one place. It used to be more centralized.

The Microsoft support has been subpar for some time now. Troubleshooting issues often require us to involve a partner, which isn't an ideal or easily manageable solution given the challenges with Microsoft support. We need a reliable partner, but that partnership might still require Microsoft's assistance.

We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis. Many are opting for ChatGPT Enterprise instead of integrating Copilot into their workflows. We initially expected significant value from Copilot, but Microsoft's pricing is excessive, and the product itself is not exceptional. It remains quite rudimentary in its current state.

Microsoft should not rely on partners to fix issues. While users can open tickets with Microsoft, they often cannot resolve the problems themselves and must engage a partner. This is not an à la carte solution. Perhaps when Copilot eventually becomes available, it will address this. It's not Intune's fault, as it is used frequently.

I have been using Microsoft Intune for ten years.

The technical support is not good.

Negative

We tried numerous solutions prior to Intune, but Microsoft's inclusion of it within their licensing model incentivized us to adopt it. Since we were already paying for the license, it made sense to leverage its full potential and maximize our investment.

If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included. However, with lower-tier plans, you don't get the full suite of security features. Depending on your specific licenses, you might have some level of Advanced Threat Protection, Endpoint Detection Response, or other Defender tools, but not the complete package. Generally, for around 300 users, you get decent protection with Defender for desktop and server – it's a good value. But with E5 licenses, you're at the enterprise level, and you get what you pay for, so expect add-ons. I don't think Microsoft would position Intune as a primary security product anymore, given their recent cloud changes and the focus on Defender. Intune is useful for patching, but it's not a comprehensive security solution in itself. That's why Microsoft has rebranded their security offerings under security.microsoft.com.

I rate Intune six out of ten.

Many of our clients with premium or E3 or above licenses use Intune because it's included in their Microsoft solution. They prefer to leverage a Microsoft product over a third-party alternative. Additionally, Intune allows us to maximize the value of our clients' existing licenses. Therefore, if a client has a premium license, has under 300 users, or is on E3 or above, there's no reason to use another solution when Intune is readily available.

Microsoft recently transitioned from Intune to Endpoint, then back to Intune. Additionally, they moved certain security aspects of Purview into a separate deployment, as is the case with their ATP Defender Suite. This shift signifies a move away from a single, unified management interface to a more distributed model.

We use the enterprise application management feature to roll out apps. While there are better tools available for app discovery, deployment, and automatic updating, Intune's inclusion in the Microsoft bundle keeps costs down. Although Intune may not be the ideal solution for automated application deployment or MDM, its integration with Microsoft licenses makes it a worthwhile option, especially with the expectation of future improvements from Microsoft.

We use the Advanced Endpoint Analytics but it is no longer in Intune. It's been moved over to the security portal for Defender.

The endpoint analytics feature, which helps proactively detect and remediate anomalies and endpoints, is now part of Microsoft Defender formerly known as Advanced Threat Protection. Gartner rates it very highly. To perform threat hunting, we need the appropriate licensing, such as a P2 Defender license. This functionality is not available within Intune. We are transitioning from the older Advanced Threat Protection to the newer Microsoft Defender platform. Previously, configuration was done through Intune, but now we manage it through the Microsoft security site.

My advice for any organization that is already paying for a Premium or above Microsoft license is to deploy Intune because it makes financial sense. Intune is not a bad tool but if they run into any issues, the Microsoft support is no good so they need to rely on a good partner to help resolve the issue.

Microsoft cannot fully replicate the functionality of a Remote Monitoring and Management tool. However, it could incorporate certain RMM features into its existing products or develop new tools that complement RMM solutions.

By implementing Intune, we are exposing aspects of our infrastructure to the cloud that traditionally would remain on-premises. This means relying heavily on Microsoft's infrastructure and security. As we saw a few years ago with the Department of Justice's issues, which were clearly Microsoft-related, placing all our trust in one provider can lead to potential problems. However, despite these concerns, we have not encountered any security issues with Intune to date. But at the end of the day, we are maximizing our license.

Intune deployment is straightforward if you're well-prepared, whether for a hybrid setup or a purely Azure-based one. Packaging new apps is generally well-documented, but troubleshooting can be trickier. There are helpful PowerShell scripts available, though they might not be easy to find.

We use Microsoft Intune to manage our computers and users and enforce organizational policies on the computers. We wanted to remove our in-house service and move device management from on-premise to the tool. This helped us manage devices for staff who don't come to the office across locations. Before, when we had policy changes, they weren't always applied or enforced for remote staff in time. We needed a better solution, and Microsoft Intune worked well for our needs.

What I like most about the tool is that it's now very easy to set up a device for someone to use. It also helps us tremendously in managing security.

Before, we used on-premise management with a domain controller. It was difficult to manage security comprehensively. For example, it was hard to know which computers were updated. We weren't able to do that easily with our previous solution.

Having all our endpoint and security management tools in one place with the product has made things very easy and efficient for us. Before, it was sometimes difficult to know what problems a device had. But now, we can see any issues or vulnerabilities on a device. We can also easily apply any needed updates.

I find the tool's user experience very good for the admin side. It's easy to use—you only need a browser and can work from anywhere. This makes it very convenient for us admins to provide support from any location.

It's now much easier for end users to provision a device. Wherever the person is, we can get them to sign in to their account for the first time. This is a big improvement because previously, the person would have had to be physically in the office to use the organization's domain for the first time. Now, it's become much simpler for them to get set up.

The main benefit of using Microsoft Intune is that we can now provide support from anywhere. One major problem we had before was when we needed to give someone an admin password. Now, we can give the password to the person and then change it immediately. This has been very helpful, especially since we have many people working remotely. 

We have situations where people have to use their devices to access organizational resources. One of our issues was when someone had to use a personal device to access organizational resources. How are we sure that the right person is using it? How can we control the resource? Now, if you want to use your device, we don't have any issues. We enroll it, and if we need to wipe our resources, we can do it. So it helps us in that area.

The solution's impact on productivity has been tremendous because now we can manage everything. Before, with the old solution, sometimes our server would give us problems. Now, Microsoft handles all that, so we don't have to spend time fixing server issues. This allows us to focus on specific issues for individual users.

Maintaining servers, backups, and related costs was a huge cost for a small organization. Now, with Microsoft Intune, you scale as needed. We don't need to spend too much on servers and their associated costs, which has been very good for us.

Applying security recommendations can be difficult in Microsoft Intune. Sometimes, they give you recommendations, but you need a different server to manage the pieces, or you have to go to each device individually. However, it has been improving. Before, there were certain policies you could not implement directly in Intune, but now I see progress. I would like to see more improvement in policy management, similar to how we used group policies on-premises.

I have been using the product for five to seven years. 

I rate the solution's stability an eight out of ten. 

The solution is used in two regions. In Ghana, we have about 100 users; in the second location, we have another 70. It is scalable. 

The solution's support is not straightforward. They do not provide the solutions that we expect them to provide. 

Neutral

Before using Microsoft Intune, we used Google for Business. We switched because Microsoft provided us with almost everything in one place, making it easier to manage everything centrally. Using Microsoft alone was more efficient than bringing in Microsoft at some points while using Google.

The tool's deployment is straightforward. We conducted a two-month pilot and then completed the device migration in two weeks with the help of three resources. 

One person came with the license, and two resources were in-house. 

The solution helps to save costs by 20 percent. Implementing Microsoft Intune has made us use less IT software for security. Before, we had to rely on expensive third-party security solutions that didn't consider our size. With the product, we can manage everything at a fraction of the cost, focusing on user licenses. We've seen a return on investment with it, especially during the COVID period, as we could get everything done without issues. Overall, Intune has saved us about 50% in time and resources.

The solution is cost-efficient. 

We're not using Microsoft Intune Suite's enterprise application management feature. We're using the business line version, which doesn't have all the features of the enterprise version. However, it provides us with updates on vulnerabilities and recommendations on the security side. 

For anyone considering the product, I would tell them to consider it if they want to have peace of mind and be able to give their best. Microsoft Copilot is on our roadmap for next year. 

Microsoft 365 and Microsoft security must be integrated for cloud and co-managed devices. This integration makes it easy to apply solutions from one point and have them work across the system. If we were using different systems, we would need to grant permission for them to communicate, which could cause issues. It helps to spend less time getting the work done. As for maintenance, I haven't noticed anything required on my part.

I would recommend Intune, especially if you're not a large enterprise that can afford various tools from various vendors. Microsoft products make it very easy to run your business and have control and visibility. Sometimes, you don't know what's happening in your environment, and Microsoft Intune helps you understand what is happening. Overall, I would rate it a seven out of ten.

We use Microsoft Intune for device and identity management, providing end-user support, determining device hardware placement, collecting diagnostic logs, deploying patches, distributing software and feature updates, and managing quality rings. This platform enables us to manage over 20,000 devices across our organization effectively.

Intune provides a centralized platform for managing our security, allowing us to establish compliance rules and implement restrictions based on corporate security approvals and project requirements. For instance, we can disable print screens or activate screensavers after specific intervals to enhance security.

Intune offers a positive user experience, and we can monitor each user's activities.

We use Microsoft Intune's Enterprise Application Management feature to manage Forcepoint DLP, Endpoint DLP, privileged identity management, Cisco MD, and other enterprise applications according to organizational needs.

Within half an hour of being added, a device syncs with Intune, enabling policy synchronization and providing immediate benefits. Intune also offers troubleshooting assistance for any device linked to it.

Intune helped increase our IT team's productivity.

I like Intune's ability to manage roles, maintenance tasks, compliance settings, and patch development for all endpoints.

The information we receive at the device level needs improvement. For instance, we can gather data on 10K devices but not 4K ones. I want to access information about devices that currently aren't included. Twenty percent of the workload integrated into the cloud from collected data represents inapplicable scenarios. I want Intune to decrease this by at least ten percent.

I have been using Microsoft Intune for two and a half years.

We have also used Nexthink, which can connect more devices, but Intune allows us to collect more detailed information.

I would rate Microsoft Intune ten out of ten.