Microsoft Intune Reviews

We use Intune for Windows computers, and we also have iOS phones.

Intune simplifies mobile application management. It is very good. Its console is perfect. I am satisfied with it.

Intune works well with Microsoft Defender. Intune brings all of our endpoint and security management tools into one place. It is very good. We can manage the firewall and other things. It is very good for the security of computers.

Intune provides full endpoint visibility and IT control across device platforms, but we need to have RBAC for the IT. We have to assign appropriate roles and manage the scope based on, for example, the country and division.

We can use Intune for computers on the cloud, and we can also use it for a hybrid setup with on-premises and cloud computers. We can use Microsoft Endpoint Configuration Manager to manage all the hybrid devices.

We have a lot of reports for data. There are reports related to Windows where we can see whether all the computers have required updates or not. We can also do an inventory of all applications on the computers. We can also do application installation across the company.

Intune works with Log Analytics for Azure. It is a tool for monitoring and analyzing log data.

We can configure Intune for compliance settings. It provides a method to know if a computer is compliant or not. We can use conditional access to allow or block connections. For example, we can set a condition where if a computer is not hybrid, we do not allow the connection to Azure or we block the Office access for that computer. We can configure a compliance setting to know if a computer is compliant or not. We can also block access if a computer, for example, is not encrypted. There are many settings that we can configure, and we can generate reports to see the compliance.

For application deployment, there are a lot of methods that we can use. We can do it from the company portal from Microsoft. It is very easy for IT to configure. We can package, for example, an SAP application in three seconds. We have the possibility to use the automatic detection rules and package our internal application. We have a lot of possibilities. We can use the applications from the store, or we can package our internal applications. I find it very rich.

It is easy to use Intune. We do not have to work with agents. We do not have issues related to agents. With SCCM, we had to use an agent, and there were certain requirements. For example, we had to use a local administrator account, whereas, with Intune, we do not need to do all this. It is all cloud. It is very simple and easy to use.

It is very easy to configure deployment policies. For example, we can deploy something just for Windows 11 and not for Windows 10. It is very rich when it comes to deployment and configuration profiles. Intune is now much better than before.

Configuration profiles, remediation, scripts, and auto-pilot features are very good.

The user experience of Intune is very good for me. The user interface and navigation are very simple and clear. It is very easy to use for managing Windows, iOS, and other environments. People at IT level one and level two will find its console very simple to use. It is very useful.

There can be more logs. I do not have any other requirements. I am very satisfied with it.

I have been using Intune for six years.

It is stable.

It is very scalable. I would rate it a ten out of ten for scalability. 

Our clients have a lot of users. We have 16 or 17 people working with this solution.

I opened a lot of tickets. Their team is responsive, and they respond quickly to help users. I would rate them a ten out of ten.

Positive

For remote access, we are not using Intune, but in my previous company, we used Intune for that. It worked very well. We did not have any problems with it. For managing remote devices, we are using Bomgar.

We have a lot of departments. We are using Intune only for the production computers. For others, we use SCCM. We have a hybrid environment.

It is a cloud solution. Its deployment took about 40 minutes.

It does require maintenance.

It is not expensive.

We trust Microsoft. They are a big and good company. Microsoft is working very hard on security. We do not have any problems with Microsoft.

I would recommend Intune for all companies. It is a very centralized and good solution.

I would rate Intune a ten out of ten.

It is good data protection - protecting your endpoints, information on those endpoints, and information stored centrally in Office 365. It focuses on endpoint protection, configuration, and visibility. 

You need to know what you have and where it is before you can consider protection. As an MDM umbrella covering all mobile devices, we can instantly see across all of them and centrally manage policies.

The most obvious example of improvement is full hard drive encryption. You want all your endpoints encrypted, and if a device is lost or stolen, you want to be able to wipe it remotely or disable it remotely. MDM allows all of these features. 

We can ensure all devices are encrypted, check instantly and get reports, reset them, wipe them, or block them remotely at any time from anywhere in the world. These are powerful and crucial tools for incident management and data and information governance. You need to be able to protect what you need to protect.

It's very powerful for onboarding employees. It's also powerful for integrating other software applications or pushing out solutions. For example, we use Intune, or sometimes MDM, to ensure all our computers have CrowdStrike installed. MDM automates the installation process, and we get reports confirming its success.

We can also use it to push out other important security software and see any unauthorized software present on the machines. Although we primarily use CrowdStrike for that purpose. CrowdStrike can scan every computer, identify potential threats, and prevent the installation of unauthorized software in the first place. 

So, MDM is great for integration in terms of onboarding new staff remotely and securely. It confirms the computer matches all our policies and flags any non-compliance issues. Based on compliance, we can even stop non-compliant devices from connecting to our network through conditional access policies. It's all very automated within Office 365. It integrates everything together, by design.

It's excellent. Top-class product. 

Fundamentally, MDM is the ability to centrally manage all of our endpoints in terms of the policies applied to them, along with all the actions we can perform on the devices themselves. 

We need to harmonize policies across all machines, update them in real time, and get reports. So, all endpoints constantly communicate with Intune, allowing us to view, disable, restart, and push new policies at any moment. It's this centralized control over a distributed network of endpoints that's crucial.

Because our endpoints were remote-first, not centrally located, how else would you manage a large network of computers scattered across individual homes? An MDM solution is the only way. That's why it's so valuable. 

We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good.

The reporting is excellent. You can draw what information you want in the reports. So, that's also excellent. I would rate the rating capabilities a ten out of ten as well.

It's hard to point to an area of improvement because, like most Microsoft cloud services, they're constantly evolving and adapting. Keeping up with the changes can be more challenging than finding features that are missing.

The only thing to consider is complexity. Think about Excel. It can do everything imaginable, but it's not necessarily the easiest software to use. You need to know how to use it.

Similarly, while Intune might have all the functions you need, finding or configuring them can be difficult, especially for new users. The key is user experience, making essential features easier to find. It's easy to get lost in the complexity.

However, I've never found a crucial function missing in Intune. It just can be challenging to navigate sometimes. They're always working on making it more user-friendly, but it's a difficult task for something so complex. So, improving user experience would be my suggestion for improvement.

In future releases, I would like to see better integration with Apple products. While they integrate reasonably well already, it's never quite as seamless or up-to-date as it is with Windows. That would be helpful because many companies have a mix of devices. So, better integration with macOS.

 I have been working with this product since the beginning, forever.

When I joined the company, everything was already in Office 365. No physical network, and no domain controller. All devices are connected by the internet, not a physical office network.

I've never had any issues with stability. I'd rate it a nine out of ten because I rarely give anything a perfect ten. But it's very stable. I haven't experienced any stability issues.

It's perfectly scalable. I'd rate the scalability a ten out of ten.

There are around 200 end users using it in my company. 

The customer service and support are excellent. 

Positive

We use a family of products. We don't want to put all our eggs in one basket. For example, we use software from other providers for security awareness training, phishing protection, and so on. 

However, as a Microsoft Gold Partner, we're heavily integrated with Office 365, Microsoft Defender for Security Center, and everything that goes along with Azure and Office. We essentially have a suite of different tools depending on the specific need.

For our Endpoint Detection and Response (EDR) or physical endpoint security on laptops, we also use CrowdStrike. Our approach involves leveraging different options depending on their strengths.

Some vendors like CrowdStrike claim they can do everything, but we prefer specialization. We want different providers to handle different aspects of our security.

We have Microsoft Defender, which provides access to threat intelligence and also offers endpoint protection. While Defender is a competitor to CrowdStrike, we avoid using its endpoint protection functionality to maintain our distributed security approach. However, we utilize Microsoft Intune for Mobile Device Management (MDM).

And through Intune, we can push out policies that enforce specific security standards on all our computers, such as encryption.

We leverage it for managing device security policies. Additionally, all our devices access Office 365.

We use Microsoft security features within Office 365, SharePoint, and OneDrive. 

As with everything in IT, once you reach a certain level of complexity, which Intune does, the rule is: everything is easy when you know how, and everything is difficult when you don't.

Especially with something as complex as MDM, if you don't know everything, it can be very difficult. But if you do, it can be easy. So, it depends. There are very few people who know absolutely everything.

So, there is a difficulty there, but once you know how to do it, it's easy. Like user experience is not necessarily intuitive.

The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright. So, it's reasonable, but it would be better if it were lower.

In my experience, it would be difficult to find a competitor. It's kind of the gold standard because it's Microsoft dealing with Windows. They have an inherent advantage.

If a third-party vendor tries to offer a competing MDM solution, they're always a bit behind the curve. They don't have first access to all updates or the roadmap for future developments. There's always an element of catching up. 

On the other hand, Microsoft can bake these changes into the product as they make them. So, on that basis, it's quite simply the best.

Overall, I would rate the solution a nine out of ten. 

With Intune, managing devices is a breeze. I use it to enforce security policies and seamlessly deploy applications to handle Windows 11 upgrades. It is like my one-stop shop for device management – no more manual headaches, just simple templates making my life easier. Plus, with Windows 10 support ending soon, Intune ensures a smooth transition to the latest and greatest without much hassle.

Overall, Intune has been a game-changer for our organization. It offers enhanced visibility, helping me identify and fix issues swiftly. Since implementing it, our security score has seen a noticeable improvement.

Intune gives me full visibility and control across all devices. For instance, if a device is slowing down, Intune alerts me, and I can proactively upgrade the hardware, like moving from HDD to SSD or M.2, ensuring optimal performance. It is like having eyes and control over the entire device landscape.

Intune has significantly reduced the risk of security breaches. With its robust security features and compliance monitoring, I can track and manage everything from emails to miscellaneous activities, ensuring a proactive stance against potential security threats.

The user experience of Intune is a perfect ten for me. It provides an incredibly helpful and seamless interface.

Intune has saved costs by preventing potential security threats. Restrictions on accessing miscellaneous websites have been invaluable in avoiding virus downloads and data loss. 

The reporting and analytics features in Microsoft Intune have been a lifesaver. In the report section, I can quickly identify device issues, compliance problems, or deployment failures. It provides a clear overview, allowing me to take immediate action, whether it's redeployment or manual adjustments, keeping everything in check and running smoothly.

While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users.

I have been using Microsoft Intune for three years.

The stability of Intune is impecable.

I would rate the scalability of Intune as a ten out of ten. I have not had any issues with it.

Technical support from Microsoft for Intune is top-notch, a solid ten. Whenever I have had issues and opened a ticket, they have been quick to respond within half an hour to two hours. The solutions provided are effective with detailed instructions and additional information.

Positive

My deployment model for Intune is gradual and cautious. It is like navigating through a vast ocean, where I test on a few devices first, slowly deploying one thing at a time. I learned the hard way that rushing impacts users, so it is a step-by-step process, taking a month or two, testing, deploying, and making adjustments as needed. Patience is the key to Intune deployment.
Deploying Intune wasn't a walk in the park, but it wasn't overly complex either. I would say it is moderate—needing time, experience, and knowledge. Testing is crucial.

Microsoft takes care of updates and maintenance. I just need to stay on top of deploying new patches that come from vendors, ensuring our machines are up-to-date and secure.

The return on investment with Intune has been excellent. The increased productivity and control over machines justify the cost, giving a full value-for-money experience.

We use Microsoft Intune to ensure security compliance mainly through our DLP project. It is our go-to for deploying new features and staying on top of security patches. Intune keeps us informed about vulnerabilities, making it easier for me to download and deploy updates across our infrastructure, ensuring a robust and secure system.

The standout features of Microsoft Intune for managing and securing our workforce are endpoint protection, streamlined deployment of applications, and easy handling of feature updates. Creating Intune policies is a breeze; for instance, deploying applications is just a matter of selecting them and letting Intune take care of the rest. It is a time-saving and efficient way to keep our systems secure and up-to-date.

The real game-changer in Microsoft Intune for our data security is the ability to create and enforce specific policies. I have set up two types: one within Intune and the other through GPO. The combination of both has been pivotal in ensuring robust security measures for our organization.

Having all endpoint and security tools in one place with Intune is quite valuable. It allows me to track device usage, block systems, and, if necessary, wipe company data for security purposes. The integration with OneDrive ensures seamless syncing and backup of user data, providing an added layer of protection. It is like having a control center that empowers me to respond swiftly to any security concerns.

For securing hybrid work and data protection, I set up Intune to handle encryption using tools like BitLocker. It provides an added layer of security, allowing me to manage BitLocker keys and make necessary changes for better control. This way, even in a hybrid work environment, I have visibility and control over data protection measures.

Intune's integration with Microsoft security has significantly bolstered our organization's security. From prompt security patches to timely machine restarts and access control, it covers a multitude of aspects, ensuring a robust and proactive security stance.

Using the Endpoint Privilege Management feature in Intune has been a productivity boost.

After deploying Intune, there was a shift in user freedom, but it was a positive change. I could restrict access, control network usage, and block certain applications, enhancing overall security. While some users may find it limiting, it aligns well with the organization's focus on security.

Intune must integrate with Microsoft 365 and Security. The synergy is powerful. For instance, in security, I identify vulnerabilities and know precisely what patches to deploy using Intune. It is like a seamless collaboration that streamlines the process.

Microsoft Intune's integration with other Microsoft tools has revolutionized my device management strategy. It is like a helping hand that makes everything easy and seamless. Over the past five to six years, it has become an essential and efficient part of my device management toolkit.

Microsoft Intune's integration with other Microsoft tools has revolutionized my device management strategy. It's like a helping hand that makes everything easy and seamless.

For new users, my advice is to take advantage of Microsoft's virtual training sessions and certifications. Sometimes, they offer free certifications, which can be beneficial for users, considering the investment companies make. The biggest lesson I have learned is the incredible control and flexibility Intune provides. From deploying and removing applications to blocking and deploying the OS, it gives complete control over the infrastructure, making it invaluable for users in the field.

Overall, I would rate Intune as a ten out of ten.

One prominent use case for Microsoft Intune revolves around the Active Directory, particularly focusing on user and device management, as well as mobile device enrollment. The primary objective in this scenario is to establish effective governance. This involves tasks such as pushing passwords and implementing policies seamlessly.

The most significant benefit lies in the ability to seamlessly handle personal devices, such as iPads, ensuring automatic compliance with comprehensive policies. The convenience of having robust support makes it easy for staff to manage device configurations independently, eliminating the need for external intervention.

It consolidates all endpoint and security management tools in a single location, significantly enhancing the employee experience. This is especially beneficial for executives or high-profile individuals who frequently change devices. The process is simplified – whether configuring a new iPad or downloading required applications, it's all streamlined. Executives and end-users can manage device enrollment independently without relying on support staff for tasks like setting up Outlook or other tools. The system allows for immediate enrollment and device tracking.

It offers comprehensive endpoint visibility and IT control across various device platforms. This proves highly beneficial for IT operation teams, providing details on the number of devices, their compliance status, and overall device status, including network access. The dedicated dashboard is a valuable tool, allowing users to proceed with applications and configure settings. Additionally, it assists in managing devices that may not have updated configurations promptly. For instance, in the case of a new iOS release, users receive reminders to update their devices, ensuring compliance with company policies and continued access to enterprise data.

Our experience with Intune in terms of user satisfaction is outstanding. If we were to quantify it on a scale from one to ten, I would confidently rate it around nine.

Intune plays a crucial role in securing hybrid work environments and safeguarding company data on both company-owned and BYOD devices. On a scale from one to ten, I would rate its effectiveness a nine.

The influence of Intune on our organization's security is substantial. Its impact is significant because I no longer need to be concerned about compliance or the enforcement of policies. With a single dashboard, I can efficiently handle all aspects related to compliance and security.

It has impacted IT productivity in our organization, and I would rate it around seven on a scale of one to ten. The flexibility of using Intune on multiple devices, including up to three or four, has been particularly beneficial. Whether I'm traveling or working remotely, I don't need to carry my laptop everywhere. I can efficiently manage emails and other tasks on my iPad, and if necessary, respond to emails, take calls, or update documents. Additionally, using my iPad for note-taking with OneNote is seamless – all notes captured on my iPad are automatically synchronized with my laptop. These features prove highly useful and convenient in various scenarios.

It has assisted our organization in cost savings, approximately ranging from twenty-five to thirty percent.

The system as a whole is immensely valuable, proving to be highly helpful and practical.

There has been a noticeable increase in productivity for both my organization and clients. The primary factor contributing to this enhancement is the user-friendly nature of the platform, coupled with effective technical support.

An area for improvement is the absence of seamless integration, particularly with external dashboards. Currently, to obtain an updated overview of devices not in compliance, we need to download the data, restricting visibility across other platforms like Power BI or third-party dashboards. This presents a challenge as we have to manually pull and manage the data, highlighting the need for enhanced integration with dashboard solutions.

I have been using it for three years.

I would rate its stability capabilities nine out of ten.

Its scalability is highly commendable, and I would give it a rating of nine out of ten.

The technical support is quite effective, and I would rate it at around nine out of ten.

Positive

The initial setup was quite straightforward.

It is deployed across various locations and departments.

Maintenance primarily involves administrative staff occasionally creating reports or extracting specific data. Apart from these tasks, there doesn't seem to be much ongoing maintenance required.

We have seen a return on investment by using it.

The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India. It takes time for people to recognize and appreciate the features offered. Convincing customers to adopt this solution can be challenging initially, but as they explore its capabilities over time, they acknowledge the value of the investment. If the pricing were more competitive, it would be easier for me to recommend it to customers as their preferred choice over other endpoint management solutions.

The integration of Intune Suite capabilities with Microsoft 365 and Microsoft Security is of utmost importance to us. This is the primary reason why I encourage both my customers and the IT department to leverage it. The combined benefits of Intune with Microsoft 365 are substantial.

I encourage my users to embrace new ways of working and explore how tools like Intune can enhance productivity. Instead of relying on traditional methods and seeking IT staff for assistance, it's essential to leverage technology for improved efficiency. Overall, I would rate it eight out of ten.

I use Microsoft Intune to manage and secure all our devices from one central platform. It helps me enroll and configure devices, deploy applications, and enforce security policies.

We chose Microsoft Intune to enhance endpoint management, leveraging Azure Active Directory for robust authentication. Intune's cloud-based solutions streamline device and application management, providing a user-friendly interface while ensuring strong security measures and policy compliance.

Intune has significantly bolstered our organization's security by consistently applying the latest security policies and conducting regular assessments. Its proactive approach ensures that our security measures remain robust and up-to-date.

It has significantly increased overall IT productivity in the company by enhancing efficiency and operational effectiveness. For example, its continuous monitoring and detection capabilities prevent unauthorized access attempts and streamline resource creation processes.

Microsoft Intune has notably reduced the risk of security breaches in our organization. It has significantly elevated our security posture, which is evident in the increased security score it has provided.

Microsoft Intune has helped our company save costs, especially with the implementation of policies like BYOD. This has been a significant cost-saving measure for us.

The standout features of Intune are its excellent mobile device management and highly effective application management capabilities. They streamline our operations and significantly enhance security measures.

In terms of improvement, Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges. Performance reports would also be valuable for better monitoring and management.

I have been working with Microsoft Intune for five years.

Intune is a quite stable product.

We have 2,000 users currently utilizing Intune. It is highly scalable.

I would rate Microsoft's technical support as a nine out of ten.

Positive

Before Microsoft Intune, we were using SCCM, which is a more traditional approach. We switched to Intune for its modern and comprehensive capabilities, as SCCM lacked certain functionalities and agility.

The initial setup of Intune was straightforward, taking just one day to deploy. Our implementation strategy focused on identifying and securing all available assets, including desktops and mobiles. The setup was managed by one person.

Endpoint Privilege Management, through enforcing the least privileged access, enhances user productivity by safeguarding sensitive resources and data. This proactive approach aligns with auditor-defined policies, ensuring secure privileged account life cycles and minimizing operational costs. It simplifies management while providing robust protection.

Endpoint Privilege Management strengthens our security against attacks by limiting privileged access. For real-time protection, it defends against malware threats on all devices, including new or remote ones.

Intune helped us consolidate vendors, enhancing security without significantly affecting license costs, as it operates on an enterprise model. This streamlining has improved our overall vendor engagement.

Intune's integration with Microsoft 365 and Microsoft Security is crucial for our cloud journey. It provides the flexibility for users to bring their own devices and work from anywhere, aligning with our automation scaling needs.

My advice for people who are considering using Microsoft Intune is to go for it. It offers excellent scalability, accommodating any number of devices, and it is straightforward to set up, providing effective plug-and-play functionality. Overall, I would rate it as a nine out of ten.

We've experimented with and deployed Autopilot for building and deploying software through Intune, utilizing Intune policies to modify Azure AD joined systems, now referred to as Entra joined. This covers the entire scope of Intune that we've explored and implemented.

We are a consulting company with extensive experience in deploying Intune. We utilize Intune for hybrid join Entra machines. For clients who have the necessary licenses, while Intune is not a full-fledged Remote Monitoring and Management solution, it can serve as an effective replacement for RMM if you are a Managed Service Provider.

While more mature tools exist for securing hybrid work and protecting data on BYOD and company devices, Intune is a viable option for clients who want to leverage MDM with their Premium or E3 license, especially if cost is a major concern. Despite some challenges with Samsung Knox and iOS devices, Intune has shown improvement, and these issues are less frequent. As Microsoft doesn't have a native phone, limitations are inevitable.

The Mobile Device Management in Intune is a valuable feature.

Microsoft recently separated Defender into Security. Intune does not centralize all endpoint and security management tools into one place. It used to be more centralized.

The Microsoft support has been subpar for some time now. Troubleshooting issues often require us to involve a partner, which isn't an ideal or easily manageable solution given the challenges with Microsoft support. We need a reliable partner, but that partnership might still require Microsoft's assistance.

We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis. Many are opting for ChatGPT Enterprise instead of integrating Copilot into their workflows. We initially expected significant value from Copilot, but Microsoft's pricing is excessive, and the product itself is not exceptional. It remains quite rudimentary in its current state.

Microsoft should not rely on partners to fix issues. While users can open tickets with Microsoft, they often cannot resolve the problems themselves and must engage a partner. This is not an à la carte solution. Perhaps when Copilot eventually becomes available, it will address this. It's not Intune's fault, as it is used frequently.

I have been using Microsoft Intune for ten years.

The technical support is not good.

Negative

We tried numerous solutions prior to Intune, but Microsoft's inclusion of it within their licensing model incentivized us to adopt it. Since we were already paying for the license, it made sense to leverage its full potential and maximize our investment.

If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included. However, with lower-tier plans, you don't get the full suite of security features. Depending on your specific licenses, you might have some level of Advanced Threat Protection, Endpoint Detection Response, or other Defender tools, but not the complete package. Generally, for around 300 users, you get decent protection with Defender for desktop and server – it's a good value. But with E5 licenses, you're at the enterprise level, and you get what you pay for, so expect add-ons. I don't think Microsoft would position Intune as a primary security product anymore, given their recent cloud changes and the focus on Defender. Intune is useful for patching, but it's not a comprehensive security solution in itself. That's why Microsoft has rebranded their security offerings under security.microsoft.com.

I rate Intune six out of ten.

Many of our clients with premium or E3 or above licenses use Intune because it's included in their Microsoft solution. They prefer to leverage a Microsoft product over a third-party alternative. Additionally, Intune allows us to maximize the value of our clients' existing licenses. Therefore, if a client has a premium license, has under 300 users, or is on E3 or above, there's no reason to use another solution when Intune is readily available.

Microsoft recently transitioned from Intune to Endpoint, then back to Intune. Additionally, they moved certain security aspects of Purview into a separate deployment, as is the case with their ATP Defender Suite. This shift signifies a move away from a single, unified management interface to a more distributed model.

We use the enterprise application management feature to roll out apps. While there are better tools available for app discovery, deployment, and automatic updating, Intune's inclusion in the Microsoft bundle keeps costs down. Although Intune may not be the ideal solution for automated application deployment or MDM, its integration with Microsoft licenses makes it a worthwhile option, especially with the expectation of future improvements from Microsoft.

We use the Advanced Endpoint Analytics but it is no longer in Intune. It's been moved over to the security portal for Defender.

The endpoint analytics feature, which helps proactively detect and remediate anomalies and endpoints, is now part of Microsoft Defender formerly known as Advanced Threat Protection. Gartner rates it very highly. To perform threat hunting, we need the appropriate licensing, such as a P2 Defender license. This functionality is not available within Intune. We are transitioning from the older Advanced Threat Protection to the newer Microsoft Defender platform. Previously, configuration was done through Intune, but now we manage it through the Microsoft security site.

My advice for any organization that is already paying for a Premium or above Microsoft license is to deploy Intune because it makes financial sense. Intune is not a bad tool but if they run into any issues, the Microsoft support is no good so they need to rely on a good partner to help resolve the issue.

Microsoft cannot fully replicate the functionality of a Remote Monitoring and Management tool. However, it could incorporate certain RMM features into its existing products or develop new tools that complement RMM solutions.

By implementing Intune, we are exposing aspects of our infrastructure to the cloud that traditionally would remain on-premises. This means relying heavily on Microsoft's infrastructure and security. As we saw a few years ago with the Department of Justice's issues, which were clearly Microsoft-related, placing all our trust in one provider can lead to potential problems. However, despite these concerns, we have not encountered any security issues with Intune to date. But at the end of the day, we are maximizing our license.

Intune deployment is straightforward if you're well-prepared, whether for a hybrid setup or a purely Azure-based one. Packaging new apps is generally well-documented, but troubleshooting can be trickier. There are helpful PowerShell scripts available, though they might not be easy to find.

We use Microsoft Intune to automate the onboarding and maintenance of our customers.

Before using Microsoft Intune, we struggled with software deployment and remote device wipe capabilities.

Most of the Intune is for all the remote devices, so it's all on-prem. For cloud, it wouldn't make too much sense.

Microsoft Intune brings all our endpoint and security management tools into one place. We use both Mac and Windows devices. Having all our endpoints and management tools in one place is helpful. I have a single place to check for current status and add and remove assets.

Microsoft Intune provides full endpoint visibility and IT control across device platforms. Having full endpoint visibility and IT control across device platforms allows us to deploy and manage the systems more effectively.

Intune works well and is seamless for the users.

Intune has allowed us to standardize better.

Intune's use of Microsoft security signals has improved our security because we can now take remote action on these systems as well as have a more common deployment.

It has helped to reduce the risk of security breaches in our organization because of the standardization and single sign-on.

It has also helped us reduce the number of IT staff, saving us costs.

The Asset Management and Auto Pilot are valuable features.

One of the other features we leverage is the single sign-on that Intune facilitates.

The Mac integration has room for improvement.

I have been using Microsoft Intune for two years.

I have not had any stability issues with Microsoft Intune.

Microsoft Intune is highly scalable.

Although I have not used the technical support for Intune, I am not happy with Microsoft's technical support in general.

Negative

The initial deployment was complex until we understood the process. We went through a simple dev test and then prod methodology. 

Two to three people were required for the deployment.

We implement Intune for our customers.

For organizations that are a Microsoft shop, the pricing is compelling. To buy it outright, it's two dollars a seat, which is cheap. The price is worth it.

I would rate Microsoft Intune an eight out of ten.

We have 400 users across multiple regions internationally.

Given the evolving security landscape in the cloud, it's crucial that Intune Suite is integrated with Microsoft 365 and Microsoft Security for both cloud and co-managed devices.

Maintenance is required to keep the packages up to date for any software we deploy. We have four people that deal with the maintenance.

I recommend planning and understanding how Intune will be used before deploying it.

We use Microsoft Intune to manage our corporate devices such as mobile devices.

Microsoft Intune unifies all of our endpoints and security management tools.

Since Intune is part of Microsoft and managed under one umbrella, we don't need any third-party solutions and we can control everything from Intune which enhances our IT and security operations.

Microsoft Intune provides full endpoint visibility and IT control across device platforms ensuring our data is secure.

The user experience for Intune is good.

Microsoft's security signals within Intune improve our security posture.

Endpoint Privilege Management enables us to enforce least privilege access. We can assign different types of access based on each user.

Our attack surface is minimized because if there are any threats or suspicious activity, the affected device is automatically blocked and it becomes non-compliant. The application and company data become inaccessible until the issue has been resolved. These actions also trigger email notifications to inform us of the situation.

Implementing Microsoft Intune has significantly improved the efficiency of our IT team. Previously, managing our devices involved juggling Active Directory and SCCM, requiring multiple tools and a scattered approach. Now, with everything centralized in the cloud, we have a single portal, a single point of control, and a single subscription. This eliminates the need for dedicated servers and complex hardware setups, reducing the need for manual monitoring and update triggers. With Intune, everything is under one umbrella, offering a wide range of options with just a click. No more complicated settings or fragmented workflows. We simply choose the desired policy, perform a few clicks, and our machines are enrolled and updated seamlessly. This streamlined approach has not only boosted our IT team's productivity but also enhanced our overall security posture.

Intune has helped reduce the risk of security breaches by up to 70 percent.

Microsoft Intune has helped our organization save costs.

The many policies available in Microsoft Intune for managing our devices are valuable.

The policies we had in SCCM and AD offered features that are missing from Microsoft Intune.

I have been using Microsoft Intune for one year.

I would rate Microsoft Intune's stability a seven out of ten because it needs more granular policies.

The first level of support is not good but the higher levels are knowledgeable and they are available 24/7.

Neutral

We previously used Microsoft System Center Configuration Manager and switched to Microsoft Intune so we could better secure our personal and corporate devices.

The initial deployment was straightforward. We need a license to join the machines to Azure and then apply the policies we create.

One person is required for deployment.

The implementation was done in-house.

I am satisfied with the pricing.

I would rate Microsoft Intune a seven out of ten.

Intune has helped us consolidate vendors. The consolidation has saved us on licensing costs.

We have 100 plus customers and a team of 20 people using Microsoft Intune.

It's important that Intune's suite is integrated with Microsoft 365, and Microsoft Security for both cloud and co-managed devices.

Intune does not require maintenance but we do need to monitor the status of our devices.

I recommend trying Microsoft Intune.