Microsoft Intune Reviews

My primary use case for this solution is for MDM. We use it to manage our devices and phones. We want to make sure that data is not stolen from the devices of our staff. Staff members often bring their own devices to work, and we need to manage that.

The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was misplaced or stolen. These are the basics for me.

I would like to be able to track the phone. I am not sure this is a feature that is readily available.

I find that this is a stable product and it is convenient for our business.

I have no issues with scalability because I have already used it for our organization and we have it for around 40 phones, and it seems to be suitable for our needs.

Until now, I have not really used the technical support.

I have previous experience with VMware Airwatch. But, I find that the integration is better with Microsoft Intune because we are already using Azure as a domain. It is a much easier integration with the Microsoft products.

I have no comment on pricing of the solution.

We have previous experience with VMware Airwatch.

I would advise other colleagues to use Microsoft Intune.

We have several different use cases. We have a BYOD (Bring Your Own Device) policy for corporate owned devices, and managing those devices is our responsibility.

It is a very helpful and easy solution. When deploying different configuration policies and compliance policies it is helpful. In addition, deployment of applications on devices is a valuable feature.

I think that there is room for improvement with the reporting. If this is done, it will be a better product.

I have not encountered any issues with stability of this product.

It is quite scalable. It is quite easily able to extend the capabilities of whatever you want to do. And, it is not always visible to the end customer.

I have used technical support in the past. When considering the seniority level of the tech support, I think they are quite good in comparison to other products. They are quick to respond to our needs.

We previously used VMware Airwatch.

The purchase of the product was handled by someone else in our company. I do not have experience with pricing of the product.

We received Intune with a bundle of Microsoft products.

We use this primarily for security on our devices. We use this product because it came with the bundle from Microsoft.

By using Microsoft Intune, I can control my Outlook on my phone. Whenever I try to open any file attatchment, it will be more secure. There are additional security precautions it provides with photos, as well. 

The security features are valuable to us. We have a BYOD (Bring Your Own Device) policy at our organization. Many employees need help managing these devices. Microsoft Intune helps us manage MDM (Mobile Device Management).  We find it provides MAM (Mobile Application Management) to a lesser degree.

The MAM feature could be improved. In addition, the security of photo sharing could be improved. 

It is very scalable. Our organization has over 26,000 employees. 

Microsoft Intune is a cost effective choice.  It is less expensive than other products on the market. 

We also looked at VMware AirWatch. 

Our primary use case is using Microsoft Intune MAM, which is the mobile application management. We are using basically it for application management type needs.

We are using a model for productivity through Microsoft Intune. For example, we are using Microsoft Themes to share all our contents and we connect that with Skype. We also use the Microsoft PowerApps, to help developer apps on a mobile. All of these functions are managed by the Microsoft Intune. 

One of the most valuable features is the overall UI. It's really easy to access, so user interface is very good. Secondly, the enrollment is a nice feature. It is easy to move into the Intune company portal with minimal steps to do so.   In addition, the storage solutions are a nice feature that can be used together with other Microsoft products such as OneDrive and SharePoint. A nice sidebar feature of this is that you can actually restrict the people to mark or store data inside a device and you can bound them to store it in only a white drive and then you can an create an overall encryption around that. For other companies you need to use a container, but not with Microsoft.

I think that in the future Microsoft Intune should have an EMS (Enterprise Mobile Security) feature added. 

Yes, there are a couple of issues with stability. The issues have to do with adoption. Also, organization has to change. 

Our company has not quite reached a level where this is an issue. 

Technical support is good. They have a free kind of support ecosystem, one is the premium support and one is the channel support. In both the ecosystems, the response is, good. Obviously,  if you have the premium support, you get a response within a shorter amount of time.  But I have found that even if you're doing the standard support also, you will get an immediate response. So, overall, the support is very good. For now there's no challenges coming from the technical support.

It is really easy to integrate and manage all Microsoft products with Microsoft Intune.

There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products. 

The primary use case is managing mobile devices and applications. It really answers the question of managing BYOD end-point devices.

The benefit is the way it integrates with the entire Microsoft ecosystem. If you're a company that has a bit of this, a bit of that, and a bit of everything else, then Intune probably doesn't hold up so well. But if you say, "We're going down the path of Microsoft's strategy, we believe in what Microsoft is doing as a cloud provider," then Intune, as far as security and managing end-point devices and managing everything, brings in the story quite nicely.

When a customer asks me about the most valuable features, one is that Intune itself integrates with that entire Microsoft ecosystem. As an individual product, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune, because it plugs into Azure AD Premium, it plugs into Information Rights Management, it plugs into Windows Defender, so you have that single dashboard. It also has an integration with System Center which means again, from a single pane of glass, I can manage everything.

I believe they've just released a Mac OS support so that's great. And it has its own sandboxing.

I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. 

Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet.

The stability is better than it was. It's brilliant. It's a lot better than it was about three or four years ago. Four years ago, you wouldn't even have considered it as an MDM solution. Now, it's in the top-right quadrant.

The scalability is there. Microsoft has always said it's for SMB, public sector, and enterprise users. It needs to be there because, if you look at some of the bigger organizations using Office 365 and Microsoft 365, it's got the scalability.

My advice would hinge on what your strategy is. It comes down to: If you're using Citrix then Citrix ZenMobile makes more sense. But if you've got a Microsoft strategy and you're looking at Microsoft security and you're looking at buying into the Microsoft cloud strategy, then Windows Intune is a very viable solution.

For me, the most important criteria when selecting a vendor depend on what is it I'm trying to achieve. I always want to check:

• where it ranks in industry reviews
• for the features that I'm looking for
• pricing.

For example, I may have a product that's brilliant and is amazing and does 120 things, but costs $10 per month; if I only need two of those features and I've got another product that has only those two features and it only costs $2 per month, I'd rather go for that.

I would rate Intune at about a nine out of 10 because it has come a long way, it is continuing to be developed, and I can see it as part of Microsoft's wider vision. It's not 100 percent there but it's getting there. The fact that you can now plug Intune into third-party products is fantastic.

We use it for the inventory of phones and deployment of Office 365. It is used for conditional access.

We can better avoid information leaks.

Conditional access: This feature helps me control uncontrolled access.

It needs incorporation of Knox, ZeroTouch, etc.

We use it for the following:

• MDM
• EMM
• Cloud app protection. 
  

It has improve our organization through the remote management of non-domain joined devices.

It needs certificate provisioning for S/MIME purposes.

Using Mobile Application Management for delivery apps to our users on a secure way to Windows and Apple devices.

We are able to deliver applications fast to our mobile workloads so that users can make use of it instantly.

Cloud administration is the most valuable option. No need to install any Management applications.

Management of Linux devices from Microsoft Intune would be great. Then we can any device and not only Windows and Apple.