Microsoft Intune Reviews

Basically, the Intune solution is to provide services for MDM and mobile application management. In addition, support or ticket to control Windows 10 devices is provided.

We provide this solution to our clients.

More integration with monitoring tools is needed.

I have worked as a solution architect for Microsoft Intune, for the past six or seven years, and when you consider my overall experience, it is more than two decades.

On-premises is not absolute. You can integrate co-management, but you must first integrate with, ACCM. We are currently providing both solutions.

This is a stable solution. The performance of Microsoft Intune is good.

Microsoft Intune can be scalable.

As a solution architect, I have more than 50 customers.

I have not reached out to Microsoft's technical support. So far, we have not had to.

I am also familiar with CyberArk.

Intune is essentially a SaaS solution. Although Intune is a SaaS solution, it can be integrated with the ACCM. You can integrate a co-management solution in two modes, or you can integrate only the cloud. As a result, the cloud is mostly used by small and medium-sized businesses. However, for enterprise customers, we must use co-management, the team, the ACCM, and Intune.

Maintenance isn't that based on the volume. For example, if you want to go with 500 devices, you need to size the people accordingly. If you want to implement 5,000, 10,000, one lakh, or one million people, you must size the people accordingly. As a starting baseline, we need to assign one person to manage every 5,000 devices.

Every customer used to purchase licenses based on their needs. 

They used to buy a license as part of a package, possibly on a yearly basis, but they never went for pay-as-you-go, but they used to buy for a year, three years, or something like that.

Intune is the best, in my opinion. CyberArk is primarily used for identity purposes. For example, if you want to protect your password, enable local administration, or enable the lapse solution, CyberArk was the best tool at the time. However, if you want to manage your mobile devices as well as your Windows 10 devices, Intune is the best option.

Both goals are completely different. If you want to manage and control your devices, Intune is the best option.

I work with Microsoft technology. I always strongly recommend Intune.

I would rate Microsoft Intune a ten out of ten.

We switched to Office 365 applications and we already had an Office 365 license that covers Microsoft Intune. We decided to use Intune for our Mobile Application Management solution.

I only use Microsoft Intune for Mobile Application Management for the management of Office 365 apps. Additionally, we have Microsoft Intune integrated with Workspace ONE.

We have used conditional access policies to prevent users from copying internal resources or internal data to external devices. This has helped protect our organizations from being compromised.

The conditional access policies that we set up are very useful.

Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good.

The VPN option within Intune is not as intuitive as the one available in Workspace ONE. We're trying to implement a VPN tunnel for SharePoint sites. This will allow users trying to access internal resources, such as SharePoint, and other Office 365 data, but it doesn't work as well as Workspace ONE. 

We are in the POC stage of the VPN tunnel. We only have a development tenant for the tunnel. We plan is to implement that in production and get rid of Workspace ONE, if it meets our needs.

I have used Microsoft Intune within the past 12 months.

The solution is stable.

I have found Microsoft Intune to be scalable.

We have over 5,500 users using this solution.

The technical support from Microsoft could improve, it is not as good as the Workspace ONE support. It is difficult to contact Microsoft support.

I have used Workspace ONE, and I would highly recommend it over Microsoft Intune.

The initial setup was complex, and the full deployment took us one year.

We did the deployment ourselves. There is little maintenance required, we have to only update policies. We have a mobility architect that set up most of the backend and we did work with a Microsoft resource for this process.

I have received a return on investment, the solution is inexpensive.

There is a license required to use this solution. However, it was part of a bundle package. 

Microsoft Intune is far less expensive than other solutions, such as Workspace ONE.

We are only using Microsoft Intune because it came with our Office 365 license.

I rate Microsoft Intune a five out of ten.

We use Microsoft Intune for match management for the more than 1,000 computers we have in our organization.

Before using Microsoft Intune we were having trouble when people were not coming to the office and they were working from remote locations. We did not have any control over their devices. Since the introduction of Microsoft Intune, we have had the problem completely taken care of. 

Right after we started using Microsoft Intune we were stuck with this pandemic of COVID-19, and 100% of the users were working from home. It was a good thing we started using it at that time, we were able to do the patch management even though 100% of the workforce were sitting at home.

We have a lot of on-premise server policies which we were struggling with because users get authenticated on the company network, but some elements would not take effect. However, with the implementation of Microsoft Intune, we do not have that problem anymore because the user only needs to be connected to the internet. They will get all the policies that we configure on a global scale.

These are the main areas that have changed the way we do administration tasks on the devices. Additionally, we have control over the applications, such as Mobile Application Management (MAM), we can control how the user can share the company data which we did not before. They could previously install a certain email application on their phone and then they could share it with anyone, but now we have the control; we can restrict it and we can even restrict the applications that they can use. We can stop them from sharing things on WhatsApp. We can only apply limits to the Microsoft platforms, such as Teams and Outlook.

The solution is easy to use.

The solution could improve its flexibility.

I have been using Microsoft Intune for one year.

Microsoft Intune is stable.

The solution is scalable.

We have approximately 1,200 users using the solution and for the operators or managers using the solution, we have approximately 15.

The support is satisfactory.

I have used ManageEngine Desktop Central and SCCM. When comparing SCCM to Microsoft Intune, when we used SCCM we had more control and visibility on what we deployed. There are certain cases where you do not want to deploy something. For example, there are security updates or quality updates that could have bugs or glitches that you see around the world. Another example is, every second Tuesday Microsoft patches will be released and you hear that some of them can have bugs or glitches, we can take them off the list and not proceed with that particular patch. This was possible in SCCM because you can select whatever patch you want before deployment. However, in Microsoft Intune that is not possible because Microsoft releases it across the world as one data piece. You do not have control over whether to select it or not, we have to accept it.

ManageEngine Desktop Central is very similar to SCCM, you can select what updates or patches you want. If you do not want one patch you do not have to select it. 

We migrated all the services to Microsoft platform cloud architecture. We went with Intune for the patch management, but we do have ManageEngine Desktop Central, which is capable of doing patch management.

The installation of Microsoft Intune was not difficult, it was smooth. Once it was set up it was up and running, we only had to configure the policies. Integrating was easy with Active Directory.

I did the implementation of the solution myself. We have a team of four to five that do the deployment of the solution.

There is a license needed to use the solution and we are on an annual license.

I would recommend this solution to others.

I rate Microsoft Intune an eight out of ten.

I am an IT support engineer. I take care of all IT projects in my organization. I have implemented Intune and onboarded thousands of devices over Intune. I'm not an end-user. I am supporting our employees with IT policies.

I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part. 

The Mobile Application Management (MAM) policy is also valuable. I can control applications, and I can secure applications by using the MAM policy. It is very effective and very helpful in protecting our users' data on mobile devices such as iPhones, Android phones, etc. I can apply policies, and I can protect user data.

I can also deploy the software and applications and do configurations. Windows autopilot is there. It is like self-provisioning on employees' computers. That is also an important part.

The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market.

If I want to deploy an application, I cannot add multiple schedules. I can add only one schedule, and I need to rely on that. Adding multiple schedules over a period of time is not possible at this time.

I cannot evaluate any setting before deploying anything. In SCCM, we have the Compliance Baseline feature. If I want to check any service or anything else, I can do that, but in Intune, that is not available. There are very few compliance policies. They say whether your device is compliant or not, but if they don't provide enough and better compliance policies, why should I be compliant with those policies? They should give more options for the compliance policies so that we can choose something better, and we can make our devices comply with those policies. 

It lacks in terms of analytics. Analytics and all such things are not good, which again comes down to the reporting part. It should be better in terms of analytics and reporting. 

It also lacks in terms of automation. If we want to automate some of the things, we need to spend more time on automation. Other tools in the market are giving better automation graphically. So, they can work on that part.

Their support should also be improved. They don't know about their own product.

I have been using this solution for the last six months.

It is very stable. So, whatever features they provide are working great. There are no problems with those features.

My experience with them was very bad. They don't know about their own product. I know better than them by going through their articles and other resources. When I ask them anything, they come up with silly answers. They are making me feel frustrated. I have had a very bad experience with their support.

Its initial setup is very easy. We don't need to deploy any servers anywhere. With just a few clicks, we can set up Intune. We just need to set the MDM authority, and we need to set the automatic enrollment. That's it.

Most of the mobile device management tools are giving the same facility. I don't have experience with VMware Workspace ONE, but I have been reading about it. VMware Workspace ONE also gives similar features in a slightly different way, but the objective of all such tools is the same. 

I would rate Microsoft Intune a five out of 10 because they are still developing it.

We use Microsoft Intune to manage mobile devices or tablets, or Windows devices from anywhere. Intune is the best solution through which we can completely manage mobile devices and Windows devices. There are two options for that. We can manage or directly control the whole mobile device and provide security at the application level—for example, MDM and MAM.

I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it.

I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure.

The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. 

If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there.

Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients.

I have been working with Microsoft Intune for over four years.

It's definitely a reliable solution. They are also providing real-time security, and that's very good.

It's easy to scale up, and that's one of the major highlights of this particular product.

The initial setup is straightforward. To set it all up, we need to connect to the OEM and then provide all the hash information and more. Everything should be pre-configured on the laptop, and then the user is good to go.

We implemented this solution. Maintenance completely depends on us. It depends on what service we want. We have to decide if we want to manage it on our own or whether Microsoft should manage everything. We can decide that. We can deploy applications through the management console. If you don't want to take care of its backend, everything can be managed through Microsoft. That's very good, and I think it's very simple.

They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very good.

I would tell potential users that Intune is a very good product and everything is cloud-based. If you want, you can use it as a pay-as-a-service. That is also very good, and it provides a very simple unified platform to manage everything from the single management console. It also provides a report for many things like how many end-users are using it and what applications they are using. We get a very good report, and we can manage it very well. 

Along with mobile device management, you can also use it for Windows management. Microsoft has combined Microsoft Endpoint Manager, Microsoft Configuration Manager, and Microsoft Intune into a single console. 

On a scale from one to ten, I would give Microsoft Intune an eight.

We are moving from our parent company's tenants to our own, using the product to manage devices. 

I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID. 

The product needs to upgrade itself when the server is overloaded.

I have been using the product for a month. 

The product is very scalable. 

We have weekly calls with the Microsoft team, who are very attentive. 

Our parent company makes the deployment process very complex by using non-Microsoft tools. 

We rely on a vendor team to complete the deployment. 

The product is easier to manage and integrates with our ecosystem. It has made our organizational security posture simple. We can leverage the security policies in Azure and create our policies in MDM. I rate it a ten out of ten. 

We primarily use Microsoft Intune for device management and application management. It allows us to control and restrict user access, preventing data sharing and leakage. 

Additionally, we utilize it for endpoint management of Windows and Mac devices, ensuring their security and compliance.

The benefits include that it's very easy to deploy and integrate. Users actually feel satisfied and have a great experience with it.

The most valuable includes managing everything from a single console.

Integration with Mac devices requires some improvement.

I have been working with Microsoft Intune for eight years. I currently use the latest version.

It is a stable solution. I would rate the stability a nine out of ten. Sometimes we get some alerts from Microsoft Intune, but our team is responsible for managing that internally.

It is a scalable solution. Around 3,000 endpoints are being utilized in our organization. 

 Customer service and support are good.

Positive

We used VMware AirWatch. We switched because of the ease of use that we get from Intune. It's much simpler to work with.

The initial setup was very easy, not at all complex.

We have our own team that handles the deployment. Three to four people were included in the process. 

The deployment process was simple. We just enrolled devices and created the necessary policies, and that's it. It took approximately twenty to forty minutes, depending upon the use case.

Moreover, it is easy to create policies with Intune. It's not difficult at all to maintain. We have the same team taking care of the maintenance.

Just go with it. It's very simple to use. Overall, I would rate the solution a nine out of ten. 

We use Microsoft Intune for our internal security policy and team management. 

The synchronization of Intune with other Microsoft solutions is a valuable feature.

The reporting and cost have room for improvement.

I have been using the solution for two years.

Microsoft Intune is stable.

The technical support is good.

Positive

The initial setup is straightforward. We used our own certified people for the deployment.

The implementation was completed in-house and we implement it for our clients.

Microsoft Intune is a bit expensive compared to the competition.

I give the solution a seven out of ten.

Most of our clients prefer Microsoft Intune over other solutions because of the seamless integration with other Microsoft solutions which most organizations use.

The solution is easy to maintain. 

I suggest using the demo of Microsoft Intune before making a decision.