Microsoft Intune Reviews

• Mobile Device Management for all 3M corporately owned mobile devices and BYOD iOS devices.
• Mobile Application Management for all 3M Mobile Applications, internal and external.

Much easier installation than previous MDM solutions at 3M, including Good For Enterprise and SAP Afaria.

Conditional access has helped 3M tailor and enforce our security policies in the mobile space.

Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities.

Intune lags all of its competitors in terms of report generation.

I use Intune to manage all the organization's PCs.

We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to do this through Intune.

The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose. 

I have used Intune for about two years.

Intune is stable. 

Intune is scalable.

We purchased our licenses locally. We contact the reseller when we have support issues, and they contact Microsoft support. We've only needed to contact them once or twice. 

Deploying Intune isn't easy, but it isn't too complicated. Someone with two or three years of experience can do it. I completed the initial installation quickly, but migration took a long time because it's a manual process. We deployed Intune in-house with only two people. 

After deployment, Intune doesn't require any maintenance. It's a cloud solution, so Microsoft is responsible for maintaining it. However, we need to handle any tenant-level configuration.

Intune has somewhat of a monopoly. There aren't many alternatives for this kind of solution, so we have to pay what they're asking. Still, I think it's reasonable. 

We are primarily using Microsoft products, so our options were Google Cloud or Intune. We decided that it was better to go with Intune because the learning curve would be steeper with Google. 

I rate Microsoft Intune eight out of 10. We have never faced any serious issues with Intune. My advice to future users is to plan before you deploy or migrate. 

Its primary use case is mobile device and workstation management.

It is a platform, so there is not really a version per se.

It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect.

It is scalable, and it is fairly portable for customers, particularly for those who are already involved in the Microsoft stack.

Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune.

I have been using this solution over the past year and a half.

Its stability is pretty high. Once you get it deployed, it typically works pretty well. You might have the occasional snafu, but overall, it works pretty well.

There are no issues with scalability. It is cloud-based, and we've not seen any issues or limitations regarding scalability.

We have a handful of clients who use Intune. We're seeing more and more adoption. It's not widespread yet, but it's growing. We look for opportunities where this is a good fit for the customer.

We've had organizations as small as 20 to 25 users. We've had organizations with 200 to 300 users. It is used across the board.

We haven't had to use technical support, so it'd be hard to evaluate that.

There are some customers that have switched from other products, and typically, it's because they just couldn't get the other product to work. Miradore is one in particular that many of our customers had, and I like them

Its initial deployment is probably the biggest challenge. It is complex because Intune encompasses so many features and things that you can do with it, and it is so broad in scope. There are a lot of different things you can do with it, and there are a lot of different ways in which you can deploy it, which makes deploying it for a particular customer's environment complicated. It takes some time. I would rate it a three out of five in terms of the ease of setup.

We've had deployments that took weeks. We've had some simpler deployments that took days. So, it varies. The product is so big, and it encompasses so much. So, it depends on what the customer is implementing. One of our most recent customers wanted to use it for a lot of things. So, it was pretty complex. It took us time to get all the devices onboard and registered and so forth.

We might have multiple people working on a deployment, but that doesn't mean it takes that many. Overall, it doesn't take that many people to deploy it, but it typically takes a higher technical level person to deploy. You don't need a bunch of folks, but they have to really know what they're doing.

I don't have any statistics, but from a qualitative assessment, there is absolutely an ROI. Customers on Intune seem to keep it and be happy with it. It does offer significant security advantages for customers. We've seen customers really happy with the product once it is up and deployed.

Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it.

Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception.

I would advise making sure that you look for vendors that have a lot of experience in deploying Intune. Make sure that you're working with an experienced vendor with a lot of experience. There is a fair amount of change and improvement in the application. It is constantly being changed and updated, so you really have to get somebody who is familiar with it.

Overall, I would rate it an eight out of 10. The challenges with deployment lower its rating a little bit.

We use Microsoft Intune for mobile device and desktop management, more properly referred to as endpoint management. 

I cannot think of any particular features which I consider to be most valuable. 

I have not come across any bugs or glitches as yet. Microsoft M365 boasts phenomenal reliability and stability. 

The solution is easy to scale.

I had several questions for tech support while setting up the policies. They answered these quickly. 

Prior to Microsoft Intune we used IBM MaaS360, but switched because the interface and configurability is horrible.

We did not encounter issues with the deployment. 

The price is very reasonable.

The solution is totally cloud-based.

I would guess that our entire staff is using the solution, numbering 20,000. 

My advice to others is that they do their due diligence before going with the solution. But, I would say that it is at the top of the list when it comes to the competition. I believe that it is actually in Gartner's top quadrant at the moment for mobile device management. 

The solution's integrative abilities are fine. 

As no solution is perfect, I rate Microsoft Intune as an eight out of ten.

The solution can be primarily used for mobile management. We're using the solution to enroll Windows 10 devices.

The policies on the solution are very good.

The process of enrolling devices is a useful aspect for us.

The features that allow us to control the devices are helpful.

The initial setup is not hard at all.

Technical support, in general, has been quite helpful.

We've found the configuration capabilities to be quite good.

So far, the solution is fast and has an intuitive interface.

The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time. They should be getting better in the application input on that platforms. It's an aspect that could use some improvement.

Other than that, I can't recall the solution lacking any features. Overall, we've been happy with the offering.

I've used the solution in the last 12 months. We've been using it for one year, more or less. It hasn't been a very long time just yet.

The stability of the product is quite good. there are no bugs or glitches. It doesn't crash or freeze. The performance is reliable. 

We do plan to increase the use of the solution over the coming year. Our intention is to scale a bit. We don't plan on switching products anytime soon.

I've dealt with technical support in the past, and I'm quite satisfied with them. They are knowledgeable and responsive. I have no complaints.

We did not previously use a different solution. We've only ever used Microsoft Intune for these current use cases.

We found the initial setup to be quite easy and straightforward. It's not complex. If a company wants to set it up themselves, they shouldn't have an issue doing so.

The deployment didn't take very long. It was a pretty quick process overall. 

I can't speak to any aspect of the pricing. It's not something I handle. I don't deal with licensing and therefore don't know if it is expensive or reasonably priced.

I've been testing the solution. I'm a customer and an end-user. My company does not have a business relationship with Microsoft.

In general, I would rate the solution at an eight out of ten. We've been happy with the capabilities overall.

It works pretty well for us.

The configuration and pricing can be improved. It would also be better to meet with people in the country and teach us how to manage personal information because we will not look at or touch any personal information. They should teach us about managing personal information and make it really easy for us.

Pricing can be improved.

On a scale from one to ten, I would give Microsoft Intune a ten.

Our primary use case is using Microsoft Intune MAM, which is the mobile application management. We are using basically it for application management type needs.

We are using a model for productivity through Microsoft Intune. For example, we are using Microsoft Themes to share all our contents and we connect that with Skype. We also use the Microsoft PowerApps, to help developer apps on a mobile. All of these functions are managed by the Microsoft Intune. 

One of the most valuable features is the overall UI. It's really easy to access, so user interface is very good. Secondly, the enrollment is a nice feature. It is easy to move into the Intune company portal with minimal steps to do so.   In addition, the storage solutions are a nice feature that can be used together with other Microsoft products such as OneDrive and SharePoint. A nice sidebar feature of this is that you can actually restrict the people to mark or store data inside a device and you can bound them to store it in only a white drive and then you can an create an overall encryption around that. For other companies you need to use a container, but not with Microsoft.

I think that in the future Microsoft Intune should have an EMS (Enterprise Mobile Security) feature added. 

Yes, there are a couple of issues with stability. The issues have to do with adoption. Also, organization has to change. 

Our company has not quite reached a level where this is an issue. 

Technical support is good. They have a free kind of support ecosystem, one is the premium support and one is the channel support. In both the ecosystems, the response is, good. Obviously,  if you have the premium support, you get a response within a shorter amount of time.  But I have found that even if you're doing the standard support also, you will get an immediate response. So, overall, the support is very good. For now there's no challenges coming from the technical support.

It is really easy to integrate and manage all Microsoft products with Microsoft Intune.

There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products. 

We use Microsoft Intune for controlling and managing all of our in-house and remote devices. It allows us to deploy applications to all devices.

The most valuable feature of Microsoft Intune is having all our devices compliant with our policies.

The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune.

I have been using Microsoft Intune for approximately three years.

I have not had any problems with the stability of Microsoft Intune.

The solution is deployed for end users and all of our devices.

Microsoft Intune scales well.

I have not used the support from Microsoft Intune.

I have not used a similar solution to Microsoft Intune.

The solution is worth the money for us.

We have the business premium licenses for the solution.

I rate Microsoft Intune a nine out of ten.