Microsoft Intune Reviews

It serves as our EDM, enabling remote computer management. We install various applications directly for users, granting us administrator-level control over the computers.

We utilize it exclusively within the IT department to manage all hardware from a single location.

It consolidates all endpoint and security management tools into a single platform. This allows us to efficiently determine the required applications for each employee. Having Azure Active Directory integrated into the complete environment further simplifies the process. Additionally, its compatibility with Android-based devices is a significant advantage, enabling the management of both Windows PCs and Android devices from a unified platform.

It offers complete visibility and IT control across various device platforms, saving us a significant amount of time. The alternative, handling devices individually each time there's a change in employee or any other scenario, is much more time-consuming.

When it comes to the user experience of Intune, the initial setup is quite straightforward, but delving deeper into its functionalities demands additional training and familiarity. This complexity can be considered a drawback. The policies that can be configured sometimes lack clarity, and understanding the limitations for users who aren't global admins can be unclear.

We don't utilize the MAM tunnel feature for remote access to corporate resources. Instead, we rely on TeamViewer for remote support when dealing with any issues.

It significantly enhanced our organization's efficiency, particularly in terms of time savings. While I don't have the specific numbers at the moment, the impact was substantial. Especially when we operated with a small IT team, the investment in the license cost was undoubtedly worthwhile.

In terms of securing hybrid work environments and safeguarding data on company and personal devices, there's flexibility to fine-tune policies for preventing certain actions. Currently, our approach restricts employees from installing unauthorized software, acting as a deterrent to Shadow IT. However, we haven't explored the full spectrum of possibilities with policies to uncover additional security measures.

The impact of Intune on the organization's security is essentially a peace of mind for me. If there's ever a report of a stolen computer, I can swiftly lock it without much concern. The speed at which this can be done is particularly reassuring, especially in the current landscape of hybrid work where such incidents tend to occur more frequently than before.

It has significantly impacted IT productivity in our organization. Onboarding and offboarding processes have become much faster. Simply Intuning the device and managing it through the internal portal or even within the VPN network streamlines the workflow. This is especially beneficial since our company supports hybrid work, extending flexibility to the IT staff as well. Inventory management has also seen a notable improvement, with less time spent. Now, we not only have a count of devices but also know which accounts they are associated with. Compared to our previous reliance on paper and Excel, this is a whole new level of efficiency. Overall, it has been an extremely positive experience for us.

While it's challenging to directly quantify cost savings, Microsoft Intune has certainly resulted in significant time savings for our organization. As we didn't have a comparable system before, it wasn't a matter of moving from something else to Intune. However, the investment has proven valuable, especially evident in the offboarding process. Previously taking fifteen to twenty minutes per device, it has now been streamlined to just a few clicks, around five minutes. This efficiency has been particularly impressive and has undoubtedly saved us considerable time.

Its most valuable aspect is the seamless onboarding and offboarding of new users, whether it's for a computer or a mobile device. This process is remarkably straightforward. Additionally, while not explicitly security features, there are safeguards in place that enhance safety. For instance, if a user reports their computer as stolen, you can promptly lock it and erase all data remotely. This means you can secure the hardware even without physical possession of the device. It goes beyond safeguarding just the Microsoft 365 user account; it extends protection to the hardware itself. It also served as a means to efficiently manage our inventory. Through Intune, I could easily access a comprehensive list of all the computers, tablets, and company-owned devices. This streamlined the process of accounting for new devices in our stock, eliminating the need for separate tracking outside of the Intune platform.

The capabilities of the Intune suite are seamlessly integrated with Microsoft 365 and Microsoft Security. This integration, especially with Microsoft 365, is crucial for us as it enables clear visibility into the association of devices with specific employees. Additionally, it facilitates tracking the usage of applications by different groups. The integration with Azure Active Directory further enhances the importance of the overall integration for our operations.

It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner. This way, one wouldn't need to be an Intune specialist or spend hours trying to grasp the intricacies of policies and functionalities. While I've used Intune extensively and have practical experience, I've found that to explore its full potential, significant time is needed for both understanding capabilities and seeking out relevant training. The current understanding of what actions or functionalities are available for configuration is not as clear as it could be. Enhancing the clarity of these policies, whether in terms of functionality or features, would be beneficial for users managing Intune.

I have been working with it for three years.

It provides excellent stability. We didn't face any downtime. I would rate it ten out of ten.

Scalability has been excellent. We began with a pilot involving just a few devices and swiftly expanded to over two hundred without experiencing any degradation in performance or functionality. I would rate it ten out of ten.

In terms of tech support or customer support, our experience has been somewhat mixed. Since we work with partners rather than directly with Microsoft Intune, and these partners are internal and cross-charged within the same company, there have been instances where support was not entirely satisfactory. This could be attributed to a lack of in-depth understanding on their part. However, it's important to note that they are not directly affiliated with Microsoft, and the level of support might vary accordingly.

The initial setup was complex.

Our setup is hybrid, specifically with Active Directory. The initial configuration necessitated an on-premises presence. However, once the setup is complete, the entire system operates in the cloud, making it predominantly cloud-based after the initial on-premises setup. I was involved in certain aspects of the deployment process. The complexity arose not necessarily from the intricacies of the tasks themselves but from the coordination required. As we lacked global admin privileges, there was a need for extensive collaboration between our team, global admins, and the Intune team at Microsoft.

In terms of maintenance, once it's up and running, there's not much ongoing effort required. It's essentially a set-and-forget situation. Occasionally, we might need to handle reports and views, especially when there's a new release. In such cases, there might be minor adjustments, like making something visible or invisible, but overall, the maintenance workload is minimal.

Regarding the pricing, my experience was with a nonprofit, where we enjoyed a substantial discount. While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates.

It's advisable to start with a straightforward approach, avoiding unnecessary complexity initially. However, it's equally important to have a well-thought-out plan for maximizing the platform's capabilities. Assign someone the responsibility of owning and creating a roadmap for ongoing improvements and enhancements. The idea is not just to go live and consider the implementation complete; rather, to plan for continuous refinement and utilization of additional features over time. Overall, I would rate it eight out of ten.

We were using SCCM to build and manage our machines and to control the AV, and everybody left the offices for the pandemic. We did not have an external management point. Oh. And we realized we lacked a method of control. After hassling Microsoft over a question of semantics, we finally got our answer, and we quickly scrambled over two weeks to push out Defender while everybody was still in the office. The other part was to move toward Intune. 

We started testing that and went in both directions. We tried domain and nondomain. We eventually worked backward, redid it again, and took all of our workstations off the domain. Now, none of our workstations are running on the domain. We build everything from Intune. The company gets a list ahead of time from vendors like Dell or HP, so we can have a laptop sent directly to an individual without ever touching it. They sign in, and it simply asks for their password. 

The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision. 

Intune has enabled us to manage our remote workers' devices, which has been especially helpful since the start of the pandemic. My guys spend less time troubleshooting. If they're going to spend more than about an hour on an issue, it's a little easier to just reset the machine and reinstall everything again. It saves a lot of time. 

We're a much smaller group, so it worked out better for us. We've been able to push out products that we hadn't planned on. We had to push out certificates because we decided to go with a Cloud RADIUS provider and moved to certificate-based authentication for wireless. We've leveraged that same certificate to turn on 802.1x in all our offices to secure the wired networks. And all of these things have made it possible to roll out DNS filtering. Once again, all through Intune. We could enable all these pieces that we would need to turn on one by one with Intune in place.  

The company needed something that could be agnostic, so it didn't matter where it was. Half our workforce doesn't work in the office. We've downsized our primary office, and leased over half of it to other companies with subleasing. We don't need as much space anymore. Our workers are still working, and they're not required to be in the office more than three days away. Intune ensures that everyone can work remotely and securely. You can't log into our Office 365 environment from a non-managed device. Almost everything is in Office 365. We use nearly every piece of it. We use Teams for communications and switched to Azure Virtual Desktop at the end of 2019. We were a Skype customer then, so it wasn't hard to switch. 

We continued to shrink our footprint as we adopted more and more SaaS offerings. Unfortunately, finance and some other use cases cannot be in the cloud. You still need on-premise Bloomberg terminals, and other companies require you to have circuits to run them. We have to redirect certain things, which is why we have the VDI in place for a handful of users who require those internal resources when they work remotely. Intune is what made all that easy and possible. I don't think we would ever change that. My guys like it. It has simplified things. 

At the end of the day, we do touch the machines, but we don't need to. And we know if we didn't have to. Previously, a machine got left in an office, and we just walked through somebody wiping it, where you assign it to them, and they log back into it. In the worst-case scenario, we can just pull something off a shelf like that.

We had to learn the hard way which machines work in our environment. It's nothing against the company, but we will no longer buy Dell because their business platforms only use Intel chips, and we can no longer afford to use Intel chips. It doesn't work for our needs. I can get AMD chipsets that are generally cheaper and perform better. They aren't throttled for some of our applications the way Intel chips do. People have been happier since we made that migration a little over a year ago. 

We replaced many machines and onboarded people after acquiring a couple of other companies, and they were shocked at the difference between the machines we gave them and what they were used to working with. They just had always put up with that, and so had we. With Intune, it didn't matter what we purchased because it already had Windows loaded on. It was simple and easy to move forward.

Intune has reduced our build time from four hours per build to an hour or an hour and a half on a slow day. That's getting the Office 365 stuff to download and install. The other apps are secondary. When somebody logs in to a machine, the apps start downloading. We could give somebody a machine they've never seen before, have them sign in, and they're ready to work in an hour and a half. That's a tremendous amount of time saved, and there's nothing left for us to do.  We just make sure everybody who's supposed to be in a group has the assigned apps that the group needs to have. They're installed automatically.

The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years.

Out of the box, Intune works reasonably well. They will continue to think of new ways to improve. Some of the policies could use some work to align more with what people are used to, but it's getting there. It's coming along, and I'd like to see how Security Copilot comes into play. You could have Copilot build things based on what you request. It could help put policies in place and look at your current policies. 

Unfortunately, we've had stuff out there for four years, and it's not working properly. A tool like Copilot could assess my policies, find weaknesses, and tell me where to make changes. That would be a great benefit.

I've had a constant battle with the DLP component, and no they're not going to have a choice. If they want to go with Copilot, we will need to start classifying documentation whether we want it or not. There will be a big fight when I get back of it. There's a fight. If you want you want you say you want copilot when it comes out, but if we have a classified stuff, it's not gonna work the way you wanna too. I heard so. Yeah. That's a problem. I heard someone talking about

We started testing Intune at the start of the pandemic, and at the time, it didn't seem to be quite as ready as they claimed it was. It was still being pieced together when we adopted it. However, it worked out well. While everybody else was scrambling during the pandemic to get on Teams and Azure Virtual Desktop, we had done that in the previous December, so by pure luck, we were ready to walk out the door. 

And I think it's scalable, honestly, but it's it's also about mentality, whether you believe it's you wanna spend the time to make sure that it's scalable. You know, I I I don't think I've been a big fan of getting away from domain services for the longest time. Think I don't see the point anymore. It's we use it very rarely. I so, you know, everything should be cloud based. It's a way to go. I mean, if you can run it that way,

We don't usually deal with Microsoft much. We have a CSP in place. However, sometimes we're dealing with a backend problem, and the CSP will take longer, so we'll go straight to Microsoft. When that occurs, Microsoft typically handles those issues reasonably quickly. When I contact Microsoft, I usually go through several engineers before I get to someone who can help. That's normal, but it doesn't drag out.  

Years ago, when we paid for enterprise support, I felt it dragged on forever because I went through the same process. I'd talk to a first-level engineer, and we had to escalate to tier three before we finally got somebody who understood what was going on. They would see the problem but not know how to fix it. They never had a resolution half the time.

The initial setup was easy, but we had lots of time during the pandemic. I had that all set up in my living room that first summer, working on it remotely. There were some pains because it wasn't all there yet. It wasn't until about July 2020 that most of the pieces were in place. It took another year before the rest was solid. However, to be fair, people adopting Intune now will get a mostly finished product.

Intune has a cost advantage if you get it with a bundled Microsoft license. If you have E3 licenses, you already have access to Intune, so you're not paying anything extra. That's a huge savings right there. Back in the day, people always wanted Office, but they didn't wanna pay for it, so you would use Open Office. That was my go-to 10 years ago. Now, I recommend the opposite. You need an Office 365 account. Don't think it is as paying for Office. That's not what you're buying.

For $7 dollars a month, you're getting a terabyte of storage in OneDrive and all the apps. You won't get that from Google. It's about cost, and it's even better if you get those bonuses with it. 

I rate Intune eight out of 10. I've never seen anything perfect, but it is an excellent fit for our environment. This is the smallest company I've ever worked for in my professional career, so it works well for us.

The primary use case for Intune is to enable user access to authorized data and applications like Outlook and Microsoft Teams, whether they are using corporate devices or their personal ones. By enrolling these devices in Microsoft Intune, users gain access to organization data, effectively turning their device into a mobile office laptop.

In our work, we have experienced the advantages of using Microsoft's services, particularly when it comes to handling certificates and inventories. Microsoft's capabilities in these areas have prompted many people to transition their operations to Microsoft.

One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop. Whether on iOS, Android, or other mobile devices like tablets, users can effortlessly access essential tools such as email, Microsoft Teams, and custom business applications, enhancing productivity. This capability became especially crucial during the COVID-19 pandemic, when remote work setups became the norm, making Intune a prominent solution for remote access to corporate resources.

Intune's areas for improvement, especially since its implementation in June, revolve around security and certificate management, primarily related to personal devices known as BYOD. While there are policies in place to prevent data transfer between corporate and personal apps, there is room for further enhancing security measures for devices that aren't corporate-owned but are enrolled to access organization data. Tightening security in this context is a key area in which Intune can continue to evolve.

I have been using Microsoft Intune for six years.

In terms of stability, it largely depends on how well security measures are implemented. Ensuring that devices are properly secured and monitored is crucial for stability, especially in situations like a lost device where sensitive data is at risk. Security awareness and access controls play a significant role in maintaining a stable environment. Multi-factor authentication and additional conditional access measures, such as fingerprint access, are used to verify the user's identity and protect data. I would rate the stability of the solution as a nine out of ten.

The scalability of Intune is highly rated by engineers for its flexibility. It is easy to scale, primarily due to the licensing options. You can start with a smaller scope, say, with 40-50,000 employees, who want to use corporate devices with Intune. As your organization grows, you can easily expand, going up to more than 100,000 users, and incrementally add licenses as needed, be it on a quarterly or monthly basis. This makes Intune a versatile solution for businesses of various sizes. At our company, for mobile devices and laptops, we have 30,000 users. I would rate the scalability of the solution as a ten out of ten.

The experience with Intune support has been generally positive, although there has been a learning curve for support staff. Initially, there were some challenges, with different teams involved, which sometimes resulted in less than optimal solutions. However, the situation has improved over time. On a scale of one to ten, I would give an eight out of ten rating for Intune support. It is a generally positive experience with room for further enhancement.

I would rate the complexity of the initial setup as a seven out of ten. However, if you have prior experience with MDM solutions or other MDM platforms like MobileIron, AirWatch, or IBM's MaaS360, the process may be more straightforward. Intune deployment typically takes a few weeks. The deployment involved a team of over 35 people to cater to a user base of around 30,000 in an automobile company based in Canada. The process began with testing and policy configuration over a month, focusing on aspects like data restrictions and copy limitations. After the pilot phase, Microsoft provided a pricing model, and a migration process took place over two to three months. This involved transitioning users from BlackBerry to iOS and Android and incorporating Windows Autopilot for Windows laptops, both new and existing. The onboarding process also extended to HP and other vendors.

I find the pricing for Microsoft Intune to be quite reasonable. It is available through various licensing options, including E5 Enterprise, E3 Enterprise, and as a standalone product. E5 Enterprise provides Intune as part of a bundled package, while E3 Enterprise offers it separately. Microsoft offers several licensing options, allowing organizations to choose the one that suits their specific needs. Before deploying, there is a free trial period of one month where you can test it with up to 50 devices. Once you have an understanding of your needs and Microsoft's pricing, you can choose the right model and device enrollment numbers. After the trial period, they offer a budget of around $120 for you to allocate according to your requirements. The pricing is then converted into a pro-rated monthly basis, depending on the volume of devices you need to manage, whether it is beyond fifty or a hundred. This flexible approach is advantageous for users. Overall, I would rate it as a seven out of ten in terms of costliness.

In comparison to earlier vendors like IBM, AirWatch, MobileIron, and SOTC, Microsoft Intune stands out as more flexible and user-friendly. These earlier systems were rigid and required IMEI numbers, making them less adaptable. Intune, on the other hand, is simple, similar to Azure, and excels in terms of scalability and versatility. Creating device-switching policies in Intune is straightforward and visually intuitive. It involves selecting the appropriate profile and specifying the device type (iOS, Android, or Windows). The options are readily accessible, making Intune an easy-to-use solution for managing mobile devices and endpoint management tasks.

I highly recommend using Microsoft Intune, especially in today's remote work scenario driven by the COVID-19 pandemic. It is a robust solution for managing corporate and BYOD devices, ensuring that they are properly configured and secure. Intune simplifies end-to-end device management, from pushing policies to implementing multifactor authentication, and it's the best option in the market right now. While VMware Workspace ONE and AirWatch are good, Microsoft Intune stands out, as evidenced by its popularity among clients, with more than 80% opting for it. It is definitely worth considering and conducting a proof of concept to see how it can benefit your organization. Overall, I would rate the solution as a nine out of ten.

We typically use Intune when we have workstations that we want to manage, but we do not want to connect to our legacy Active Directory. We use a combination of Intune and Azure Active Directory.

Intune is able to put together compliance and safety checks for our endpoint devices, but it is one of the protection or security solutions. We need to use other solutions as well to completely manage the security, such as Microsoft Defender or a third-party endpoint antivirus solution. Intune definitely helps with protection, but you need to make sure that you have your endpoint security software installed. Intune provides good visibility into which devices comply with your company standards and which ones do not.

Intune more or less provides full endpoint visibility and IT control across device platforms. It simplifies my work because it is easy to view which devices are compliant and which ones are not. All you have to do is establish or configure your company's device policies, and then from there, you make sure that you assign those policies to users. Intune is able to gather information about who is compliant and who is not. It saves time on security management and administration. The administrator does not have to go through all of the company devices deployed throughout the organization. It definitely saves time.

Users have a better experience because they do not have to do anything on their end. Everything is pretty much handled at the back. When they sign in to their computers, Intune kicks in, and they do not have to do anything for software deployment. It just takes a few minutes for the software on their devices to download. All the software is deployed by Intune based on their profile. It takes a few minutes. The users are happy with it because they are able to proceed to work without having to call the IT help desk to get assistance. For security and management, such as updating machines, they have control over when they can do the restart. They appreciate that their machine is being updated and looked after by the IT group. They see that policies are made personal, and they are able to seamlessly download the updates on computers.

Users' access to the company data through personal devices became more secure. It helps to segregate data from their personal devices or applications.

Intune has improved productivity. It has probably reduced the risk of security breaches by 20%. It cannot completely mitigate possible breaches in the company, but it improves the security posture for the devices being used by the users. A significant percentage of breaches rely on the users and user behavior. 

It helps us save costs, but I do not have any data. Security breaches cost a lot, and if it is able to mitigate a security breach, we have saved the cost of that breach.

The policy and compliance monitoring of devices and the software deployment are most valuable.

We have a bird's eye view of what is happening on the endpoint.

They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part.

I have been using Intune since 2019.

I have not worked with any other solution recently. 

It is easy.

We have seen an ROI.

It is reasonable for the features it has.

If you are just running Windows, it is very good. It is tightly integrated with Windows. Microsoft gives Windows users quite an experience. If you decide to deploy it for Windows, it allows you to take away the old Active Directory, and just rely on Azure AD. All of the policies and other configurable items are in there to manage security on your local machines. Of course, there are some caveats between the two, but security-wise and endpoint management-wise, it takes care of Windows from authentication and onboarding to software deployment and updates. I have very good experience using Intune with my Windows machines, but for other OS, it still needs to be improved.

I would rate Intune an eight out of ten. It lacks features for managing operating systems other than Windows.

My last job was cyber defense for clients in European countries like France, Belgium, Sweden, etc. We use Intune to manage definitions for Microsoft Defender and classic corporate reasons, such as limiting the access of Active Directory users. 

My current company supports clients using Office 365. We're one of the biggest service providers in Bosnia Herzegovina. We use it to deploy enterprise applications to specific users. 

Intune is good for both the administrator and the client. You can deploy things like antivirus and applications while preventing or allowing users to do something on their PCs. 

It's possible to protect users' personal devices with access control list rules in Intune, DLP, etc. You can set different policies for personal and company devices, but it can be tricky to tell when the rule should be applied to a device.

The most valuable feature is Intune's ability to push out updates for the security and antivirus. I also like Intune's copilot and the ability to automate processes. For example, if you have 5,000 employees who are issued new PCs and you need to set them up with everything they need.  

Intune is on the cloud, so you can bring all your endpoint and security management tools together. Intune may not be the best tool in the world, but it's the most familiar. You have Microsoft, Fortinet, Cisco, etc., but I've worked with Microsoft my entire life, and it brings all the functions from SCCM to the cloud. Office 365 hase everything in one admin portal. With Cisco, everything is messy. If you are dealing with 10,000 to 50,000 employees, you must manage everything from one console.

The user experience is better from an administrative perspective. It has improved in each version, so things are easier to find. 

Setting up Intune Autopilot can be a little complicated. 

I have used Intune for six years, primarily in a lab environment. 

We were interrupted by a bug and a policy that wasn't configured correctly. In this instance, it was our mistake because we created rules that prevented Intune from pushing applications out. 

We have an SLA with Microsoft support that covers all of our products, including Office 365, Azure, Exchange, etc. If we have a problem, we contact Microsoft Global Support in India. We can call them at any time, day or night, to solve our issues.  

Positive

 I previously worked with SCCM on-prem. Intune has the same features, but it's entirely cloud-based. Everything is the same except for the console. 

The price of Intune is too high for a small company or environment like ours. 

I rate Microsoft Intune eight out of 10.

We use the solution for BYOD, MDM, and to access Microsoft applications like Teams. Microsoft Intune helps us access Microsoft applications on the road and mobile.

The solution’s most valuable feature is its ease of use.

I have been using Microsoft Intune for about three years.

Microsoft Intune is a very scalable solution. Around 4,000 users use the solution in our organization.

A third-party vendor helped us set up the solution in six months.

We have a large amount of our population using the applications on their phones. Microsoft Intune definitely helps with productivity and efficiency. The solution brings value to the money we pay for it.

Microsoft Intune has been incorporated into our Microsoft E5 licenses. The pricing is very good, as it is not an additional cost to what we already need for our organization as a whole.

Microsoft Intune brings all our endpoint and security management tools into one place for mobile. We work closely with security, which mostly implements the overall rules on what users should be able to do, how the new data is encrypted, and how secure data can't leave the Intune environment. It's easy to go into Intune and apply all of those policies and have them work for you.

I would assess Microsoft Intune very highly for securing hybrid work and protecting company data via BYOD devices. I think it's very secure. Everyone in IT has to be available during off hours to make sure that everyone can see what's going on if there's an emergency.

Since Microsoft Intune has been incorporated into our Microsoft E5 licenses, our organization has saved costs compared to using other EMM providers. Microsoft Intune is a comprehensive solution that has a lot of features and manages all your endpoints.

Overall, I rate the solution a nine out of ten.

We support other companies in managing their devices. Right now, we have multiple projects wherein we are only utilizing the Windows aspect of Intune, but for some of the other organizations, we are utilizing Android and iOS features. For most of the projects that I am working on, the use case is autopilot enrollment, and for iOS, it is through ABM.

One of the most common requests that we get is that most of the users are still on-prem. They need to be moved to the cloud, but they do not want to lose the data on-prem. The basic request that we get is to get co-management enabled for on-prem and the cloud for managing devices. The basic request from every organization I have worked with so far is to get a hybrid or the same management scenario. This is what we utilize Intune for.

All the device information is available in one place. We can see which profiles are being used and other things. If I want to get any information about a device, I just have to select it, and it shows me everything that I want about the device.

As an admin, we have different privileges to a user. In terms of user experience, it is quite easy. It is easy to understand. They have been making a lot of changes to the layout and the categorization. It is much easier and user-friendly. Overall, it has been a pleasant experience to use the portal. Everything is categorized in such a manner that it is easy to understand and navigate.

Advanced endpoint analytics are certainly used in almost all the projects that I have worked on because the security baseline is a very crucial part of configuring all those things in one single place. Apart from that, other profiles are also configured.

It is quite handy. For the general device configuration, we might have to create multiple profiles for different things. When it comes to the security baseline, multiple components are configured into a single policy. That makes configurations easier to handle and easier to change in the future if required. One thing about endpoint analysis that can be an issue is that there is an imprinting policy. Sometimes for some of the components, even if I change the policy, it would not make the change in the device. The policy gets tattooed on the device.

The Cloud PKI helps manage the complexity of certificate infrastructure. It makes work much simpler. The configuration that needs to be done is much simpler.

It makes application deployment and management easy on a device. It is easy to get them packaged and pushed out. Applications are available in the first sync itself. It is pretty easy to do that with Intune.

In terms of integration, so far, we have set up co-management features with SAPM, and it has been going well. The settings are pretty easily understandable. We can do them easily. The setup is smooth. In case of any issues, the logs and troubleshooting are very simplified. It gives pretty accurate information. The APM portal can also be very easily configured. The steps about what to do next are available in the Intune portal itself. It works well with other consoles.

I would assess Intune highly for securing hybrid work and protecting data on company and BYO devices. I would rate it a nine out of ten for this.

As an admin, Intune has made life much easier. Any information about a device is available in one console. We do not have to navigate to multiple portals to see what is going on. The console gives us the answer. Intune gives us information about the error and the possible reason for it to happen. We can see the device status and whether it is syncing. Everything is available in one single source. As an admin, it makes my life easier.

Intune has made the transition from on-prem to the cloud a smoother and simpler experience. We do not even have to make a complete transition. If we want to set up co-management where both of them are in the picture, Intune does a great job in helping out the admins to manage those devices.

In the recent upgrade, I feel the portal has become much more user-friendly. The navigation, the keys, and the settings are easy to find. It is easy to understand. As compared to the previous versions or SCCM, it is very handy. Apart from that, we have many configuration profiles. They have been introduced over the course of time. We had put in the request for them. Some aspects that were not available previously are available now. It keeps improving over time, which is beneficial.

Reporting needs to be better. Sometimes, it is way too slow, and it is not even accurate. Reporting is one aspect about which we have received a lot of complaints. As an admin, I cannot rely on its reporting.

Another feature that can be improved is audit logs. There should be more details in the audit logs.

We have been using it for almost four years.

I would rate it an eight out of ten for stability. I do not believe that any product is completely stable given the fact there is always something new that comes into the market, so it has to go through changes. You never know what those changes might be and whether a release is compatible with certain devices, etc.

We have more than 100 users. Our clients are large enterprises.

We have had a mixed experience. Sometimes we get an engineer who is extremely aware of what is going on and is very quick with the resolution. We get an answer quickly, and the ticket gets closed quickly. However, sometimes we get an engineer who prolongs the case to an unnecessary time frame. We might get an email in six to seven days. We need to keep chasing them about the update. Their support can be improved.

Neutral

I have worked with SCCM which is a Microsoft product. I have not worked on any other similar solution.

We have a combination of cloud and on-prem. We do have GPOs in the picture. We also have cloud users. We have Windows 365 devices. It is a combination of both so far.

Its deployment is pretty straightforward. They provide the details or info in the portal itself, so it is not very difficult. You do not have to go searching for the information.

The initial setup does not take time. Setting up an account for the organization rarely takes five minutes or so, but the time taken for doing the setup for the entire organization, which includes setting up policies and other things, would vary. It depends on the number of activities that need to be performed.

It does not require much maintenance from our side. Over time, they provide new releases that fix the issues that have been stated in our health control section.

Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range.

Intune does not necessarily bring all of the endpoint and security management tools into one place because there is a role of connectors in Intune that need to be enabled in order to get other accesses. Things like Defender, Compliance, and Purview need to be managed in the device in itself. I do not necessarily see it bringing everything into the same picture, but it does act like a mediator with those connector options.

With the projects in hand, we are mainly focusing on applications and Windows. I have not had an opportunity to explore it much when it comes to iOS and Linux. We are not using the Enterprise Application Management features of Intune Suite. We have done the configuration via Azure.

We are testing out Microsoft Copilot in Intune. We have not had many opportunities to use it.

To a colleague at another company who wants to know what I think about Microsoft Intune Suite, I would say to definitely go for it. I have seen multiple portals, and Intune goes way far. In terms of features and interface, Intune is much superior to any other console that I have seen so far. It is easy. It has many configurations. It is easily understandable. Everything is good about it, and it is growing with time. Within a span of a few months or weeks, you might see a new update, a new configuration profile, or a new system that could be managed. Some kind of new feature is always coming up.

I would recommend Intune to others. If anyone comes to me with any questions or concerns, the first thing I ask is how they are managing their devices. If they are using anything apart from Intune, my suggestion is to use Intune.

Overall, I would rate Intune a nine out of ten.

We are using it for software deployment. I am able to push any software within minutes. For example, if I want to install Google Chrome for all the users, I can push Google Chrome through Microsoft Intune. Within five to ten minutes, all the users will have Google Chrome. 

We also use it for device management. We can easily register a device. It is very easy. It is helpful for BYOD.

I am happy with Microsoft Intune because Windows updates are easy. There is no need for SCCM. You can push an update, and wherever a system is available, it gets updated. Windows updates are very easy with Microsoft Intune. For Windows systems, endpoint management is very easy with Microsoft Intune as compared to other technologies.

It is user-friendly, and the performance is also good. It is a convenient product.

Sometimes, updating a client policy is very difficult. This needs to be improved.

Their support also needs improvement.

I have been using Microsoft Intune for about three years.

It is very difficult to get support from Microsoft. They are not able to troubleshoot some of the issues. They have support, but it is very difficult to get support.

We were using the SCCM server. It is a Microsoft product.

It is easy. It is not difficult.

It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better.

I would recommend Microsoft Intune. It is a good product. 

I would rate Microsoft Intune a seven out of ten.